Townsville City Council's Seniors Guide to Council

townsville.qld.gov.au

Townsville City Council's Seniors Guide to Council

townsville city council

>> Seniors Guide to Council

2010/11


townsville city council

>> Seniors Guide to Council


contents

mayoral foreword >> 4

your councillors >> 5

contacting council >> 8

the customer service centre 8

townsville city council website accessibility >> 10

accessing townsville guide and map >> 11

queensland government companion card >> 11

community facilities and public places >> 12

community centres 12

meeting rooms 13

galleries 13

citylibraries 16

theatres 21

swimming pools 23

parks 26

council services >> 30

waste services 30

environmental health services 31

construction and maintenance 32

geospatial solutions 33

townsville water 33

integrated sustainability services 34

rates 37

2 >> seniors guide to council www.townsville.qld.gov.au


community programs >> 39

home services 39

pensioner transport subsidy scheme (ptss) 39

generation chat program 40

aboriginal and torres strait islanders elders yarnin’ circle 40

active and healthy seniors program 40

computer access and training programs 40

community computer training 42

community safety 42

community events for seniors >> 43

seniors picnic in the park and lifestyle expo and seniors music day on magnetic island 43

pioneers party 44

morning melodies 44

awards for seniors >> 45

townsville city council seniors awards 45

veterans sports award 45

community grants >> 46

community information >> 47

feedback >> 50

disclaimer >>

Whilst every care has been taken to ensure that the information contained herein is as accurate as possible, the compilers

take no responsibility for any errors, omissions or other mistakes or for any damages resulting to any individual or groups or

organisations resulting from errors, omissions or other mistakes. If an error or omission is detected, please contact Community

Services on 4727 9000.

www.townsville.qld.gov.au

seniors guide to council >> 3


mayoral foreword >>

I am pleased to present the 2010/11 edition of the Seniors Guide to Council.

The purpose of this guide is to provide Townsville seniors with brief information on the diverse range of

council services that are available and how these services can be accessed by seniors, their families and

carers in our community.

It is important that all members of our community have information to access council services and this

guide is one strategy that will assist our seniors to access community and council information.

Townsville City Council is committed to facilitation of the distribution of information between seniors,

council and other community organisations.

Cr Les Tyrell o a m

mayor of townsville

This Seniors Guide to Council is available on the Townsville City Council website: www.townsville.qld.gov.au

4 >> seniors guide to council www.townsville.qld.gov.au


your councillors >>

www.townsville.qld.gov.au

cr les tyrell o a m

Mayor of Townsville City Council

PO Box 1268 Townsville Q 4810

p 07 4727 9000

E mayor@townsville.qld.gov.au

cr david crisafulli

Deputy Mayor of Townsville City Council

p 07 4727 9000

m 0419 197 947

e david.crisafulli@townsville.qld.gov.au

areas Aitkenvale, Cranbrook, Douglas,

Lavarack Barracks

cr deanne bell

p 07 4727 9000

m 0418 730 813

e deanne.bell@townsville.qld.gov.au

areas Alice River, Bohle Plains, Condon,

Granite Vale, Gumlow, Hervey Range,

Pinnacles, Rangewood, Rupertswood

cr sue blom

p 07 4751 8203

m 0427 300 364

e suzanne.blom@townsville.qld.gov.au

areas Balgal Beach, Beach Holm, Black

River, Blue Hills, Bluewater, Bluewater

Park, Burdell, Bushland Beach, Clemant,

Crystal Creek, Deeragun, Jensen, Lynam,

Mount Low, Mystic Sands, Mutarnee,

Paluma, Purono Park, Rollingstone,

Saunders Beach, Shaw, Toolakea,

Toomulla, Yabulu

cr ray gartrell

p 07 4727 9216

m 0447 185 772

e ray.gartrell@townsville.qld.gov.au

areas Currajong, Hyde Park,

Mundingburra, Mysterton, Pimlico

seniors guide to council >> 5


cr brian hewett

p 07 4773 1754

m 0410 328 382

e brian.hewett@townsville.qld.gov.au

areas Kirwan (North of Laguna Avenue

& Charles Street to Dalrymple Road)

cr jenny hill

p 07 4779 9033

m 0418 886 992

e jenny.hill@townsville.qld.gov.au

Areas Hermit Park, Oonoonba, Railway

Estate, South Townsville, Townsville City

cr jenny lane

p 07 4789 1388

m 0417 726 699

e jenny.lane@townsville.qld.gov.au

areas Kelso, Rasmussen

cr dale last

p 07 4727 9000

m 0400 046 400

e dale.last@townsville.qld.gov.au

areas Annandale, Idalia, Rosslea

cr tony parsons

p 07 4755 2053

m 0419 642 265

e tony.parsons@townsville.qld.gov.au

areas Bohle, Gulliver, Heatley, Mount

Louisa, Vincent

cr natalie marr

p 07 4723 6439

m 0438 891 129

e natalie.marr@townsville.qld.gov.au

areas Kirwan (South of Laguna Avenue

to Ross River Road, Thuringowa Central)

6 >> seniors guide to council www.townsville.qld.gov.au


cr trevor roberts

p 07 47 279000

m 0488 426 074

e trevor.roberts@townsville.qld.gov.au

areas Alligator Creek, Arcadia,

Barringha, Brookhill, Calcium, Cape

Cleveland, Cluden, Cungulla, Florence

Bay, Horseshoe Bay, Julago, Majors

Creek

cr vern veitch

p 07 4772 6998

m 0418 729 496

e vern.veitch@townsville.qld.gov.au

areas Belgian Gardens, Castle Hill,

Garbutt, Mount St John, North Ward,

Pallarenda, Rowes Bay, Shelly Beach,

Town Common, West End

www.townsville.qld.gov.au

seniors guide to council >> 7


contacting council >>

For more information on anything contained in this booklet please contact the Customer Service Centre or visit council’s website.

the customer service centre

All enquiries to council and about council services and activities should be made to our Customer Service

Centre.

phone >> 4727 9000

email >> enquiries@townsville.qld.gov.au

mail >> PO Box 1268, Townsville, Qld, 4810

website >> www.townsville.qld.gov.au

locations

The Customer Service Centre has two locations:

>> 141 Walker Street, Townsville City and

>> Civic Centre, 86 Thuringowa Drive (corner of Hinchinbrook Drive), Thuringowa Central.

Both centres are open from 8am – 5pm Monday to Friday.

call centre

The Customer Service Centre can be contacted during opening hours on 4727 9000. This is the main

contact number for all council departments; a Customer Service Officer will be able to assist you in

reaching the correct department.

8 >> seniors guide to council www.townsville.qld.gov.au


For after hours emergencies, you can still call 4727 9000 and your call will be transferred to the After

Hours Emergency Service Provider. If the matter is urgent and cannot wait for normal business hours, you

will be put in touch with the on-duty council officer.

payments made at the customer service centre

Cashier hours are 8.00 am to 4.45 pm, Monday to Friday. Payments can be made during these hours. There

are many payment options available to customers – these options are outlined on the relevant notice. We

accept cash, cheques, Mastercard, Visa and American Express. Please note that no cash out can be given

on credit cards or cheques. Payment is also available online at council’s website.

Please note: cheques, money orders, postal notes, etc. must be made payable to Townsville City Council

and crossed “Not Negotiable”. A receipt will only be posted if specifically requested.

reporting a maintenance issue

Residents can report maintenance issues and graffiti to council by either contacting the Customer Service

Centre or emailing their maintenance issue through the link at council’s website.

complaint information

If you are dissatisfied regarding the delivery of a council service, product or the conduct of an officer, you

may lodge a complaint to council.

Complaints should be directed to the Customer Service Centre.

www.townsville.qld.gov.au

seniors guide to council >> 9


townsville city council website accessibility >>

The Townsville City Council website aims to be as inclusive as possible, especially with visitors who may

use assistive technologies.

Additionally, our site has been:

>> Tested with various diagnostic and evaluation tools, and we are constantly striving to improve the way

content is accessed.

>> Developed to display adequately on all commonly used browsers.

>> Designed to suit a minimum screen size of 768 by 1024 pixels.

browsealoud

Browsealoud is software that assists people with disabilities, visual impairments, low literacy and reading

skills, and English as a second language, to read the content on this website.

Once the Browsealoud software is downloaded onto personal computers and activated, it works by

speaking the words as a cursor moves over the selected text. Using this software provides opportunities

for people to access information and to be more involved in council decision making about council

services and programs.

By providing public access to Browsealoud on this website, Townsville City Council aims to provide

a community service and to help meet Commonwealth Disability Discrimination Act legislation. The

Browsealoud software is available as a free download and is only active for this website and any other

Browsealoud activated websites.

Further information is available on council’s website.

10 >> seniors guide to council www.townsville.qld.gov.au


accessing townsville guide and map >>

The Accessing Townsville Guide and companion map has been developed to assist people to access the

various shops, restaurants, attractions and services Townsville has on offer. It also helps to identify

appropriate and accessible accommodation. It is a valuable tool for everyone with limited mobility

including people with a disability, seniors and parents with strollers.

You can also view or download a copy at www.townsville.qld.gov.au or obtain a hard copy by contacting

the Customer Service Centre.

queensland government companion card >>

Townsville City Council is an industry affiliate of the Queensland Government Companion Card program.

Through this program, a carer or companion accompanying a person with a disability who holds a

Companion Card is able to gain free admission to public events, programs and activities which are publicly

funded by council at the following council facilities:

>> Townsville Civic Theatre

>> Riverway Arts Centre, and

>> All council pools.

For further information on the Companion Card program and other Townsville business affiliates

participating in this program, call 13 13 04 or visit

www.communities.qld.gov.au/community/companion-card/

www.townsville.qld.gov.au

seniors guide to council >> 11


community facilities and public places >>

community centres

There are a number of community centres within the Townsville City Council area. Council operates six

of these community centres. A variety of activities occur at each centre including recreation activities,

support group meetings and club meetings. Various cultural, dance, sport and hobby groups meet in

these centres. Many community centres can be hired for meetings and functions. For details on hiring a

community centre, contact the Customer Service Centre.

Townsville City Council Community Centres are located as follows:

townsville city council community centres

Annandale Community Annandale Shopping Centre, 67-101 MacArthur Dr, Annandale

Centre

Railway Estate

Community Centre

23 First St, Railway Estate

Heatley Community

Centre

Cnr Fulham Rd & Lindeman Ave, Heatley

Riverside Gardens

Community Centre

55 Riverside Blvd, Riverside Gardens, Douglas

12 >> seniors guide to council www.townsville.qld.gov.au


Oonoonba Community

Centre

Oonoonba Park, 2 Shannon St, Oonoonba

Wulguru Community

Centre

14 Edison St, Wulguru

A full list of community centres across Townsville, including centres not operated by council, can be

obtained by contacting the Community Information Centre on 4771 4230 or visiting council’s website.

meeting rooms

Organisations can hire the Hodel Room, Von Stieglitz Room and the Soundshell at 86 Thuringowa Drive,

Thuringowa Central and meeting rooms at Riverway Arts Centre, Tony Ireland Stadium and CityLibraries,

Aitkenvale. To book, contact the Customer Service Centre.

galleries

perc tucker regional gallery

location >> 253-259 Flinders Street (Cnr Denham Street), Townsville

phone >> 4727 9011

web >> www.townsville.qld.gov.au

hours >> Monday – Friday >> 10am – 5pm, Saturday – Sunday >> 10am – 2pm

Perc Tucker Regional Gallery, officially opened in 1981, is named in honour of Alderman Perc Tucker, Mayor

of Townsville from 1976 to 1980. Housed in an attractive historic building located in the Townsville CBD,

the gallery is owned and managed by Townsville City Council.

www.townsville.qld.gov.au

seniors guide to council >> 13


In satisfying its mission to “develop the art, artists and arts audience of North Queensland”, the gallery

offers a diverse program of local, national and international exhibitions complemented by a dynamic

public program including lectures, performances and workshops.

Due to its location, the gallery’s collection policy is based on the theme of “The Tropics”. The gallery and

its off-site storage facility accommodate over 2,000 artworks, primarily contemporary Australian art,

including works in a range of media by local artists and a small but significant holding of historical works

and Indigenous fibre art.

Gallery Exhibition Tours

The gallery welcomes group bookings for tours and provides dedicated staff who can provide insight into

the works on display. A changing array of exhibitions and public programs are offered. Group exhibition

tours are available upon request, prior booking is essential. Lift access to the first floor is available. For

further details, please contact the gallery on 4727 9011.

Hire of the Gallery

Let Perc Tucker Regional Gallery be the artistic backdrop for your next function. Its central location and

unique ambience makes it an ideal venue for distinctive cocktail parties, intimate dinners, launches,

presentations and special events. For more information on venue hire, contact the gallery on 4727 9011.

Volunteering at the Gallery

Perc Tucker Regional Gallery is fortunate to currently have the services of over 60 volunteers from all

walks of life. The contribution of this vibrant group in the areas of reception, administration, art classes,

guided tours, functions, installation and many other tasks, allows the gallery to operate at consistently

high standards. The benefits of the volunteer program are mutual, with volunteers awarded the chance to

be involved in the ‘behind the scenes’ operation of Townsville’s regional gallery, meet new people, share

existing skills, or develop a new area of interest, as well as constantly engage with art.

14 >> seniors guide to council www.townsville.qld.gov.au


For more information on how to become a volunteer at Perc Tucker Regional Gallery, please contact the

gallery on 4727 9011 or call in to the gallery and ask at the reception desk.

pinnacles gallery

location >> Riverway Arts Centre, Village Boulevard, Thuringowa Central

phone >> 4773 8871

web >> www.townsville.qld.gov.au

hours >> Wednesday – Thursday >> 11am – 5pm; Friday >> 11am – 5pm; Saturday – Sunday >> 10am – 5pm

Leading the way as a community art space in Townsville, Pinnacles Gallery offers a stimulating range

of programs, workshops, artist projects and exhibitions that promote local and regional artists whilst

maintaining its contemporary space. The gallery looks at creative ways to enrich and invigorate its

audience and is dedicated to the development and nurturing of the region’s art scene. The gallery’s

dynamic exhibition program is run through two spaces; one at Riverway, which is the focal exhibition

space, and the other at Your Space in the foyer of CityLibraries Thuringowa Central. Running a dynamic

exhibition program across two spaces ensures the gallery has something for everyone.

Hire of the Gallery

Pinnacles Gallery is an ideal venue for hosting special events. Prior booking is essential.

Gallery Exhibition Tours

Group tours of the gallery’s contemporary exhibitions are available upon request. Prior booking is

essential.

www.townsville.qld.gov.au

seniors guide to council >> 15


citylibraries

branches and services

Townsville City Council has three CityLibraries branches at Aitkenvale, Northtown in Flinders Street and

Thuringowa Central, as well as a Mobile Library Service and Home Service. These five branches serve the

whole of Townsville from the inner city to Magnetic Island, from the suburbs to the rural communities.

Each branch offers specialist services and facilities that provide for our diverse community.

citylibraries aitkenvale >> 4 petunia street, aitkenvale >> 4727 8310

Monday, Wednesday and Friday

10am – 5pm

Tuesday and Thursday

10am – 8pm

Saturday

10am – 2pm

citylibraries flinders street >> northtown, flinders street, townsville >> 4727 9666

Monday to Friday

9am – 5pm

Saturday and Sunday

9am – 12 noon

citylibraries thuringowa central >> 86 thuringowa drive, thuringowa central >> 4773 8811

Monday to Friday

9am – 6pm

Saturday

9am – 4pm

Sunday

10am – 1pm

For more information on CityLibrarties and services please use the contact numbers above.

Mobile Library Service

This library service visits Magnetic Island, the Northern Beaches region and Rollingstone, and travels

as far south as Cungulla and as far west as Woodstock. Stops are located at designated parks and

community centres, bringing a small collection of what you will find at the main branches. If an item is not

on the mobile, it can be reserved and placed on the mobile for collection when it becomes available.

16 >> seniors guide to council www.townsville.qld.gov.au


Home Service

CityLibraries Home Service calls monthly on those who have difficulty accessing other library branches.

People of any age who are frail, have a disability, or are carers can use our free personalised service on

a permanent or temporary basis in their own home. The service enables users to browse and select their

own materials or have materials selected and delivered to them. Bulk loans are also organised for special

and aged care facilities. Please contact CityLibraries to discuss eligibility and arrange a visit.

resources

CityLibraries has a wide collection of various items for loan or reference. There is something for everyone,

from the history buff to the gardening enthusiast. The library has a variety of books, including large print

books, Hear-a-Books for the print impaired, books on CD, DVDs, music CDs, magazines and newspapers.

Local History Collection and Thuringowa Collection

The Flinders Street branch houses the Local History Collection and Thuringowa Collection which are

unique and growing collections of photographs, books, oral histories, pamphlets, maps, CD-ROMs,

Microfilm, Microfiche and ephemera relating to the history of Townsville. Are you interested in family

history? We may have information of interest to you!

Resources for the Print Impaired

CityLibraries supports a range of resources for residents who are print impaired. These include Hear-a-Books,

portable navigator players for listening to audio books and the Aitkenvale branch also offers a computer

workstation with zoom text and a text magnifier.

World Language Collection

CityLibraries holds a collection of books in other languages which are updated every six months. If we

don’t have an item or book in the language you require, items can be ordered from the State Library of

Queensland to meet your individual needs.

www.townsville.qld.gov.au

seniors guide to council >> 17


Programmed Reading Collection for Adult Literacy

This collection is available for loan and is designed to assist adult students learning to read and write or

those learning English as a second language.

spaces

Café and Newspaper Room

Library users can relax and enjoy a coffee and a bite to eat in our café area. Thuringowa Central has Café

Isabella, a locally owned café/coffee shop built into the library. Aitkenvale has the newspaper room which

features a spacious and relaxing lounge area that features tables and chairs and a plasma television with

an Austar connection.

Public Internet PCs

Internet access is a popular service provided at CityLibraries branches and on the Mobile Library Service.

Workstations are available for a one-hour booked session per day. Free weekly internet and email training

sessions for beginners can be booked at the Aitkenvale, Flinders Street, and Thuringowa Central branches.

Meeting Rooms and Learning Space

Meeting rooms are available for workshops, seminars and meetings at the Aitkenvale and Thuringowa

Central branches. The Queensland Nickel Learning Space at Thuringowa Central is also available for

computer based workshops. For bookings and enquiries about facilities, equipment and charges, please

contact CityLibraries.

Access Information Centre

The Access Information Centre located at the Aitkenvale branch has a number of items to assist residents

with special needs to access the internet and other educational and recreational resources. These include

zoom text software and a text magnifier.

18 >> seniors guide to council www.townsville.qld.gov.au


programs and services

Free Events

CityLibraries often hosts floor talks (e.g. lecture series on North Queensland’s history), author talks, book

launches and more. The library also holds annual events such as Living Libraries where members can

‘borrow’ a living book (i.e. person!) and also the popular One Title One Townsville book club.

Book Clubs

CityLibraries hosts a number of book clubs, with meetings held during the day and also at night time. There

is no cost to join, but you need to be a library member. CityLibraries provides the books each month.

Information/Ask Service

Your library provides an information/ask desk at the Aitkenvale, Flinders Street and Thuringowa Central

branches. Staff are available to help you find material that meets your needs, ranging from how to find the

name of a book to locating information for a special project.

CityLibraries Online

Did you know that you can access the library from home on council’s website? You can browse the

catalogue, reserve new titles and recommend books for purchase. You can also access historical photos

of Townsville. Our online databases provide easy access to daily local and international newspapers and

quality information on health, business and the arts. Show your grandchildren through the Tumblebooks

database of young people’s games and stories. Access to these resources and services is free and

available all hours.

Ancestry.com

Explore your family history using the world’s biggest and most popular internet genealogy database,

Ancestry.com. CityLibraries provides free access to the fee-based Ancestry Database at the Aitkenvale and

Flinders Street branches. Please contact the branches directly to book a session.

www.townsville.qld.gov.au

seniors guide to council >> 19


Indigenous Resource Centre

CityLibraries hosts an Indigenous Resource Centre at Aitkenvale, Flinders Street and Thuringowa Central

branches. The centre aims to assist Indigenous communities in becoming information-rich and to help

build a united community. A wide variety of resources related to Aboriginal and Torres Strait Islander

history and culture is available including the Norman B Tindale Collection and Margaret Lawrie collection.

Baby Rhyme Time/Story Time

Why not bring your grandchildren along for an hour of stories, songs and rhymes? Storytime features

stories, rhymes and a craft activity, and is the perfect way to introduce books to preschool aged children

and encourage an interest in reading and libraries. Story time sessions are held at the Aitkenvale, Flinders

Street, and Thuringowa Central branches and on Magnetic Island.

Baby Rhyme Time uses songs, rhymes and finger plays to promote learning and spark a love of books in

babies and toddlers aged up to two years old. Please contact one of the branches for session times for

these activities

20 >> seniors guide to council www.townsville.qld.gov.au


theatres

townsville civic theatre

41 Boundary Street, South Townsville

The Townsville Civic Theatre is North Queensland’s premier cultural facility, owned and managed by

Townsville City Council. Since its opening in 1978, the theatre continues to be a dynamic centre of

entertainment and provides an environment to further develop the performing arts in the Townsville region.

The Theatre offers performances in dance, music, opera, comedy and drama from major Australian

companies with international and national artists that complement the work of local performing arts

organisations.

The diverse program is designed to appeal to a broad cross-section of the community including

productions tailored to meet specific needs of youth, children, seniors and families.

Morning Melodies is a series of concerts, held six times a year, specifically designed for seniors featuring

a variety of Australian entertainers. Townsville City Council provides complimentary morning tea prior to

each performance. Significant savings can be made by purchasing a season package – you pay for five a

shows and the sixth one is on us.

Theatre Season

Each year Townsville City Council presents a series of exciting productions as part of the Theatre Season.

A variety of subscription packages are available, offering big savings and benefits to patrons.

For further information:

phone >> TicketShop on 4727 9797

website >> www.townsville.qld.gov.au

email >> ticketshop@townsville.qld.gov.au

www.townsville.qld.gov.au

seniors guide to council >> 21


TicketShop Hours

Monday – Friday 9am – 5pm (Performances 9am – 8pm)

Saturday

9am – 1pm (Performances 9am – 8pm)

Sunday

One hour prior to performance

riverway arts centre

20 Village Boulevard, Thuringowa Central

The Riverway Arts Centre is situated in the Riverway leisure precinct offering a unique and natural

environment for the performing arts. Whether you’re catching a show or attending a function in the firstclass

facilities – you’ll love what the centre has to offer.

The impressive range of facilities presents the opportunity for the region to host local, national and

international artists and concerts. In addition, the Riverway Arts Centre provides fresh options for the

private and corporate events market.

For further information

phone >> TicketShop on 4727 9797

website >> www.townsville.qld.gov.au

email >> ticketshop@townsville.qld.gov.au

Box Office Hours

Monday – Friday 9am – 5pm

Saturday

9am – 1pm

The Box Office is also open one hour prior to performances

22 >> seniors guide to council www.townsville.qld.gov.au


swimming pools

The Townsville City Council owns four public swimming pools. The council is responsible for the

management and operation of one of these facilities, while the other facilities are privately leased. All

pools offer public recreational swimming in a supervised environment. All pools also cater for local

swimming clubs and have access for persons with a disability. Further information about swimming pools

can be found at www.townsville.qld.gov.au

tobruk memorial baths >> the strand, north ward

The Tobruk Pool is due to close at the beginning of September 2010 for renovations and due to reopen in

November 2010. Please visit council’s website for up-to-date information or contact our Customer Service

Centre on 4727 9000.

long tan memorial pool >> fulham road, heatley

Long Tan Pool is currently closed and undergoing urgent renovations. It is due to reopen in September 2010.

kokoda memorial pool >> wellington street, mundingburra

The Kokoda Pool is closed and undergoing major redevelopment. The redeveloped facility is anticipated to

reopen in December 2010.

northern beaches leisure centre >> erskine place, north shore estate, burdell

Both the learn to swim pool and 50m Olympic pool have access ramps. The children’s leisure pools have

beach-style access and are wheelchair accessible.

For up-to-date information on pool closures and redevelopment please visit council’s website or contact

the Customer Service Centre

All pools are covered under the one pricing structure. Patrons have the option to purchase a multi swim

pass which they can use at all four council aquatic facilities.

www.townsville.qld.gov.au

seniors guide to council >> 23


aquatic facilities

Public Admission Fees Adult Concession

(over 55 or Pension Card Holders)

Child

(2-12 years. Under 2 no charge)

Per entry $4 $3.50 $3

MultiSwim Pass

$30 $25 $10

(10 admissions at any pool)

MultiSwim Pass

$90 $75 $30

(30 admissions at any pool)

MultiSwim Pass

(90 admissions at any pool)

$270 $225 $90

Family Admission

1 adult plus 2 children – per family

Additional adult

Additional child

Other swimming venues maintained by council include:

the rock pool

The Rock Pool is located on the northern end of The Strand. It is closed every Thursday for cleaning and

maintenance, however it may close at other times.

$8

$3

$2

24 >> seniors guide to council www.townsville.qld.gov.au


the riverway lagoons >> riverway, village boulevard, thuringowa central

winter >> end of april school holidays to start of september school holidays

Lagoon Hours Seven days Dawn to Dark

Lifeguard Hours Seven days 10am – 5pm

spring >> start of september school holidays to start of summer schools holidays

Lagoon Hours Monday – Thursday

Friday – Sunday

Dawn to Dark

Dawn to 10pm

Lifeguard Hours Monday – Thursday

Friday – Sunday

10am – 5pm

10am – 10pm

summer >> start of summer school holidays to end of summer school holidays

Lagoon Hours Seven days Dawn to 10pm

Lifeguard Hours Seven days 10am – 10pm

autumn >> end of summer school holidays to end of april school holidays

Lagoon Hours Monday to Thursday

Friday to Sunday

Dawn to Dark

Dawn to 10pm

Lifeguard Hours

Monday to Thursday

Friday to Sunday

10am – 5pm

10am – 10pm

www.townsville.qld.gov.au

seniors guide to council >> 25


parks

Townsville City Council has developed botanical collections in three separate gardens which together form

Townsville Botanic Gardens. The three gardens are Queens Gardens, Anderson Gardens and The Palmetum

and all three are internationally recognised.

Townsville has an extensive park system which caters for a wide variety of facilities, community activities

and expectations. Numerous parks, gardens and open spaces are incorporated in our suburbs and along

the Ross River Parkway. There are over 150 parks in total throughout the city. A full listing of parks and

facilities such as barbeques, picnic facilities, seats and playground equipment is available at council’s

website.

Listed below are suggested parks for seniors, based on ease of accessibility. Please note that some of

these parks do not have concrete paths and/or accessible toilets.

suburb park location

Aitkenvale Rossiter Park Kimball Street

Annandale Palmetum University Road

Balgal Beach Balgal Beach Park Marlin Street

Belgian Gardens Soroptimist Park Heatley's Parade

Bluewater Bluewater Park Corner Bruce Highway and Forestry Road

Condon Jabiru Park Jabiru Avenue

Douglas Riverside Park Riverside Boulevard

Kelso Charles Maroney Park Hammond Way

Kirwan Reana Park Greenwood Drive

Kirwan Mount View Park Mill Drive

Kirwan Thuringowa Park Cnr Dalrymple Road & Kern Brothers Drive

26 >> seniors guide to council www.townsville.qld.gov.au


suburb park location

Mundingburra Anderson Gardens Corner Gulliver Street & Fulham Road

Mundingburra Sherriff Park Love Lane

North Ward Anzac Park The Strand

North Ward Queens Gardens Corner Gregory & Paxton Streets

Pallarenda Pallarenda Park Cape Pallarenda Road

Thuringowa Central Dan Gleeson Memorial Gardens Thuringowa Drive

magnetic island

suburb park location

Arcadia Alma Bay Park Alma Bay, Magnetic Island

Horseshoe Bay Horseshoe Bay Park Pacific Drive

Community Services handles the bookings for all events, functions and ceremonies for ALL parklands

throughout Townsville (including Pioneer Park at Riverway). These bookings range from small events

such as weddings, naming ceremonies, charity walks and fundraisers through to parades and memorial

services. An application to hold an event can be made by phoning the Customer Service Centre at least

two weeks prior to your planned event. Fees and charges apply.

the strand

Townsville’s Strand is a 2.2 km beachfront promenade just minutes from the city heart. It is one of

Townsville’s premier destinations and offers recreational facilities for health and leisure in the city. It is

Townsville’s most recognisable attraction, straddling the ocean between the CBD and the offshore reaches

of Magnetic Island; it is where Townsville meets the sea.

www.townsville.qld.gov.au

seniors guide to council >> 27


The Strand is not just a beach; the precinct is a significant multi-use facility and tourist destination,

which provides the opportunity for people of all ages to be physically active in their daily life and to be

out in the community.

Facilities located on The Strand provide the opportunity for people of all ages to be physically active on a

regular basis, through exercise or recreational activities, including:

>> bike and walkway paths along the oceanfront

>> safe swimming beaches

>> a water park

>> barbeque and picnic facilities

>> fishing from the Pier and the Rock Pool platform

>> kiosks, cafés, restaurants and bars, and accessible parking spaces are located along The Strand.

To hold an event in The Strand precinct please contact council to make a booking. Fees and charges apply

riverway >> pioneer park

Riverway is a parkland precinct that stretches for 11 kms along the Ross River with “nodes” where

amenities and facilities have been developed at Pioneer Park, Loam Island, Apex Park and the Ross River

Dam.

Riverway at Pioneer Park is accessible by turning from Riverway Drive into Village Boulevard at the traffic

lights.

Facilities and amenities that can be found at Riverway include:

>> The Riverway Arts Centre which includes the Pinnacles Gallery and Performing Arts Space. Information

on exhibitions, performances, and activities is advertised in local papers and on council’s website. The

Arts Centre is wheelchair accessible.

28 >> seniors guide to council www.townsville.qld.gov.au


The Riverway Swimming Lagoons. Free form in shape, more than 4,000m 2 in size, ranging from 0.7m to

2m deep, and with a toddlers pool and beach area. Wheelchair accessible entry ramps provide access

to each of the two lagoons.

>> Riverwalk; a great place for a walk overlooking the Ross River.

>> Barbeques and picnic areas. The barbecues are wheelchair accessible.

>> The Queensland Nickel Eco Active Centre, an environmental education centre. The centre is wheelchair

accessible.

>> Tony Ireland Stadium – a great place to watch a game of Australian Rules Football (AFL) or cricket. The

stadium is wheelchair accessible.

Events and functions may be held in the grounds of Riverway. Fees and charges may apply.

www.townsville.qld.gov.au

seniors guide to council >> 29


council services >>

waste services

Waste Services provides a waste collection service, including recycling and disposal, from all domestic

premises. The unit also operates a commercial refuse collection service.

A system of free tipping vouchers is in place for use at Townsville’s Waste Facilities.

Owners of residential properties in Townsville who pay a waste services charge as part of their quarterly

Utilities Account are eligible. Free tipping vouchers will be distributed with the two Townsville City Council

property rates notices each year (three vouchers per notice, a total of six per year).

• Landlords are encouraged to pass vouchers onto their tenants.

• Commercial customers cannot use the vouchers, and will continue to pay the relevant charges.

Lost vouchers cannot be replaced.

You will be able to dispose of domestic waste (including green waste) free of charge at any of the city’s

waste facilities using your vouchers. Each voucher is equal to a car boot, a utility tray or a small trailer

or four wheelie bins (or part thereof). For larger loads, additional vouchers may be used to pay or cash

payments can be made at the gatehouse at each waste facility.

Residents will need to present their vouchers to the gatehouse officer who will determine how many

vouchers are required and/or the additional cost that may be incurred to allow for waste disposal.

Vouchers cannot be used for some types of waste, including tyres, car bodies, asbestos and other

regulated or ‘special waste’. These items will continue to incur a cost for disposal.

30 >> seniors guide to council www.townsville.qld.gov.au


waste facilities and opening hours

name of waste facility address hours of opening

Stuart Landfill Vantassel Street, Stuart 6am – 6pm (entry closes at

5.45pm)

Magnetic Island Landfill Hurst Street, Picnic Bay 7am – 4pm (Monday,

Wednesday, Friday); 11am –

4pm (Saturday & Sunday)

Toomulla Transfer Station

(Domestic waste only)

Toomulla Beach Road, Toomulla 7.30am – 4.30pm

Saturday & Sunday only

Bluewater Transfer Station

(Domestic waste only)

Bluewater Drive, Bluewater

7.30am – 4.30pm

Saturday & Sunday only

Jensen Landfill and Transfer

Station

Geaneys Lane, Deeragun

6.30am – 6.30pm

Hervey Range Landfill and

Transfer Station

Hervey Range Road, Bohle Plains

6.30am – 6pm

(entry closes at 5.45pm)

If you require any further information on waste services such as wheelie bin collection days, what waste

can be disposed at the waste facilities and recycling, contact council.

environmental health services

The Environmental Health Services department manages all aspects of Environmental Health within the

Townsville community. This includes animal management, including dog registrations, health promotion,

mosquito control, environmental protection, food safety and issues concerning public nuisances.

www.townsville.qld.gov.au

seniors guide to council >> 31


One of the most common areas of concern for residents is animal registration. The requirements for animal

registration are briefly outlined below:

dog and cat registration

New state laws which come into effect in December 2010 will require all dogs and cats to be registered

with council and certain categories to be micro-chipped. Micro-chipping can be arranged with your vet. For

information regarding new laws and categories contact the Customer Service Centre.

Registering a dog or cat for the first time

The first time you register an animal with council you need to do so in person at one of the Customer

Service Centres. You will need to bring your pension card, proof of the animal’s age (if the animal is under

six months of age) and proof of sterilisation if applicable. You will be given a lifetime tag that needs to be

displayed on the animal’s collar. If this tag is lost at any time, a replacement can be obtained from council

for a small fee.

Renewing your animal registration – annually

Dog and cat registrations are required to be renewed annually. Renewal papers will be posted to your

registered postal address. This can be paid:

>> On-line via the council website >>w Via phone or internet banking using BPay

>> Over the phone by calling 1300 886 759 >>w In person at a Customer Service Centre or

>> By mail to council’s postal address.

construction and maintenance

Townsville City Council’s Construction and Maintenance Department is responsible for managing roads

and drainage infrastructure, including roads, kerbs and channel, footpaths and drainage infrastructure.

32 >> seniors guide to council www.townsville.qld.gov.au


Contact the Customer Service Centre if you have problems with:

>> Potholes in the roads >> Roads and streets that require cleaning

>> Kerb and channel >> Unsafe footpaths

>> Road or street signs >> Bridge structures

>> Grading of roads >> Blocked stormwater drains

>> Traffic lights >> Traffic issues

>> Locating stormwater pipes >> Public transport infrastructure, and

>> Trees affecting council owned footpaths.

Further information on the Construction and Maintenance Department can be found on council’s website

geospatial solutions

Geospatial Solutions manages Townsville City Council’s Geographic Information System (GIS).

>> Property Searches >> Maps

>> Aerial Photography >> Townsville Access Mapping

>> Customised GIS Services >> Council GIS Projects

Contact council to discuss how we may be able to assist with your GIS needs.

townsville water

water consumption

Residents now receive a quarterly Utilities Account, made up of water consumption charges, fixed water

and wastewater service fees, and refuse and recycling collection charges.

www.townsville.qld.gov.au

seniors guide to council >> 33


Handy tips on how to reduce water consumption in your home and garden (including useful plant species)

can be found at council’s website.

water restrictions

Townsville has four levels of water restrictions.

The odds and evens house numbering system applies at all four levels.

Odd numbered houses can water on Wednesday, Friday and Sunday.

Even numbered houses can water on Tuesday, Thursday and Saturday.

Level 1 >> When Ross River Dam is more than 10 percent.

Ban on sprinklers between 9am and 4pm on all days. Handheld watering permitted any time.

Level 2 >> When Ross River Dam is at or below 10 percent.

Ban on sprinklers between 9am to 4pm on all days.

Handheld watering permitted any time. Increased policing and enforcement.

Level 3 >> When Ross River Dam is at or below 5 percent.

Sprinklers permitted between the hours of 6.30am – 7.30am and 6.30pm – 7.30pm.

Handheld watering permitted any time.

Level 4 >> When Ross River Dam is at or below 3.5 percent.

Sprinklers not permitted.

Handheld watering permitted between the hours of 6.30am – 7.30am and 6.30pm – 7.30pm.

integrated sustainability services

Integrated Sustainability Services (ISS) has a number of different sustainability initiatives that

promote, educate and support the Townsville community. These initiatives include the Creek to Coral

34 >> seniors guide to council www.townsville.qld.gov.au


Program (waterway management), CitySolar Program (energy management) and Greening Program

(natural resource management). Using an integrated approach, ISS manages the city’s natural and built

environment for the future prosperity of Townsville and its community.

ISS is also responsible for researching and collating Integrated Environmental Management and advising

council on implementation.

sustainable townsville program

The Townsville City Council Sustainable Townsville Program aims to promote overall sustainability in

council and reports on existing council and city sustainability initiatives. It also assists in the development

of council’s Ecologically Sustainable Development (ESD) capabilities.

Townsville has been announced as Queensland’s only Solar City.

Under the Federal Government Solar Cities Program, Townsville City Council, along with consortium leader

Ergon Energy and its partners, will be trialling innovative measures to reduce energy demand at home and

at work, as well as measures to increase the take-up of solar power options.

The Solar Cities project commenced mid-2007 and consists of several synergistic projects: Magnetic

Island (Solar Suburb), two Greenfield sites, and a sustainable CBD building. These projects will be

supported by CitySolar Townsville City Council’s city-wide educational and community capacity building

program.

CitySolar, council’s Solar Cities project, is a community capacity building program to encourage homes

and businesses to reduce their electricity use and take up renewable energy options.

Council can provide advice on energy efficiency, renewable energy (such as solar power) or tips on how to

reduce your energy bill.

www.townsville.qld.gov.au

seniors guide to council >> 35


supporting creek to coral “our waterways our responsibility”

Creek to Coral is a healthy waterways program and is a joint initiative by the Queensland State

Government Department of Environment and Resource Management, Townsville City Council, Townsville

Port Authority and the Great Barrier Reef Marine Park Authority.

The Creek to Coral program aims to maintain and enhance healthy waterways in the coastal dry tropics

of Townsville. Townsville City Council’s program includes a focus on Total Water Cycle Management and

community education and involvement.

community greening

Community Greening is an initiative of Townsville City Council and is a commitment to the planting of local

native trees through revegetation projects, community involvement and work with schools. The program

aims to improve the natural environment, beautify the city and educate the community.

Council supports a number of community greening events where the public can come along and support

our environment through planting local native trees. This is a great opportunity to get out and meet like

minded people.

other reasons to contact integrated sustainability services:

>> Natural area and vegetation management

>> Advice on sustainability issues and gardening using local native plants

>> Becoming involved in community-based environmental volunteer programs such as Creekwatch and

Landcare

>> Being more sustainable within the home (e.g. Installation of solar panels, solar hot water systems and

low flow showers heads, etc.)

36 >> seniors guide to council www.townsville.qld.gov.au


Community environmental activities such as:

>> Ecofiesta and Smart Lifestyle Expo – held annually

>> National Tree Day – held annually

>> Thematic communication educational sessions held throughout the year

>> Environmental Week, Environmental Excellence and Sustainability Awards – held annually

>> Tree planting, eco catchments tours and electricity tours for school children

>> Community tree planting days and free local native tree giveaways (these are advertised regularly

via council’s website and in the local newspaper)

If you would like further information on any of Integrated Sustainability Services, please email

sustainable@townsville.qld.gov.au or visit council’s website.

rates

A remission is offered to approved pensioners equivalent to 85 per cent of the general rate, up to a

maximum of $800.00 per annum. This will apply only if all rates and charges levied for the 2010/11

financial year are paid in full by 31/05/2011. A remission will also be extended on a pro-rata basis to

eligible pensioners receiving less than a maximum qualifying pension.

An approved pensioner:

a) Is and remains the holder of a Queensland “Pensioner Concessions Card” issued by Centrelink or

Department of Veterans’ Affairs or a Queensland “Repatriation Health Card – For All Conditions” (Gold

Card) issued by Department of Veterans’ Affairs; and

b) The owner or life tenant (either jointly or solely) of the property which is his/her principal place of

residence; and

c) Either solely or jointly with a co-owner, legally responsible for the payment of rates and charges for the

specified property as defined in council’s pensioner policy.

www.townsville.qld.gov.au

seniors guide to council >> 37


The above remission does not apply to rates on properties other than the pensioners’ principal place of

residence.

The continuing eligibility status of approved pensioners will be verified by using updated Centrelink and

Veterans’ Affairs records. Those pensioners whose records mismatch will be contacted to verify their

status.

queensland government pensioner rate subsidy scheme

In addition to the council remission, the Queensland Government provides a subsidy to approved

pensioners. This is equivalent to 20 per cent of the gross rates and charges levied by Local Government,

up to a maximum amount of $180.00 per annum, as determined by the Department of Communities.

This subsidy is paid by the State Government to the Local Government, to be passed on to approved

pensioner ratepayers.

Under no circumstances is an approved pensioner to receive a subsidy for more than one property,

designated as their principle place of residence, in the same rates period. This applies within or outside of

Queensland.

The Approved Pensioner definition above also applies in this instance.

Full particulars of the available pension remissions and associated benefits may be obtained from

council’s Customer Service Centres.

38 >> seniors guide to council www.townsville.qld.gov.au


community programs >>

home services

The Home Services Section provides assistance, advice and information on home repairs, maintenance,

modifications, lawn mowing and security for eligible older people and eligible people with a disability,

who are home owners or live in private rental housing and are in receipt of a Commonwealth Government

pension.

The Home Modifications Project undertakes major home modifications and additions which assist in

preventing people from moving prematurely into institutional care.

pensioner transport subsidy scheme (ptss)

This subsidy is provided to residents of the Townsville local government area who receive a

Commonwealth Government pension (either through Centrelink or Veterans Affairs).

The recipients of the PTSS card are eligible for a 30 per cent discount on local bus fares. This is in addition

to their 50 per cent pensioner’s discount, bringing the total discount to 80 per cent. Both the PTSS card

and pension card must be shown to the driver for the discount to be given.

In addition to receiving the same for Magnetic Island bus travel, all eligible PTSS recipients who

permanently reside on Magnetic Island are eligible to receive 20 discounted ferry vouchers per annum.

When purchasing ferry tickets both the voucher and pension card must be presented. Voucher holders

may use more than one voucher per ticket purchase.

www.townsville.qld.gov.au

seniors guide to council >> 39


generation chat program

This program involves seniors volunteering their time to visit local primary schools to talk to students

about their life experiences.

This program encourages a sense of understanding between young people and seniors. To become

involved contact council.

aboriginal and torres strait islanders elders yarnin’ circle

This program consists of a series of regular social activities for Aboriginal and Torres Strait Islander elders.

The aim of this program is to bring together Aboriginal and Torres Strait Islander elders to reduce social

isolation and to provide information about what is happening in the community.

active and healthy seniors program

Townsville City Council offers this program of fun, friendly and low cost physical activity and recreation for

the over-50’s. This program aims to facilitate and encourage active and healthy lifestyles, and all classes

are led by qualified instructors.

Activities on offer may vary but often include:

>> Aqua Aerobics >> Fit and Flex >> Meditation >> Pilates

>> Strength Training >> Tai Chi >> Yoga

computer access and training programs

CityLibraries offers a number of free training options for those wishing to develop basic computer skills.

40 >> seniors guide to council www.townsville.qld.gov.au


computing for absolute beginners

This class is very basic and for people with very little knowledge of computers. We look at how to turn the

computer on, how to use the mouse, computer jargon, a brief look at the internet and how to get started

on Learningfast, a free online self paced learning facility.

At CityLibraries Thuringowa Central

9am – 11am every second Friday

Bookings essential – phone 4773 8811

email

Covers the basics such as how to set up a free email account, logging into your email account, opening/

reading emails, replying to emails, writing a new email and logging off.

At CityLibraries Aitkenvale

9am – 10am Wednesday mornings

Bookings essential – phone 4727 8310

basic internet searching

Includes opening Internet Explorer, description of a web page, moving within a web page and moving

between pages using a link, opening a web address and finding information on the internet.

At CityLibraries Aitkenvale

9am – 10am Wednesday mornings

Bookings essential – phone 4727 8310

www.townsville.qld.gov.au

seniors guide to council >> 41


community computer training

computer literacy for beginners

Free classes are run by library staff and volunteers at the following Community Centres:

>> Bluewater Community Centre – first Friday of the month, 10am – 12.30pm, with follow up sessions at

10am – 12noon on the second and third Friday of the month

>> Oonoonba Community Centre – 9.30am and 1.30pm every Monday.

>> Upper Ross Community Centre – first Tuesday of the month, 9.30am – 11.30am with follow up sessions

at 9.30am on the second and third Tuesday of the month

To make a booking or for more information contact CityLibraries.

community safety

grafitti management

Townsville City Council has a Graffiti Management Plan in place in order to keep our city free from graffiti

vandalism. Council encourages the community to take a stand by reporting any incidences of graffiti that

you see to the Townsville City Council. Graffiti can be reported to council’s Customer Service Centre or

1800 44 99 33, or email enquiries@townsville.qld.gov.au.

If your property has been defaced with graffiti vandalism, council may be able to assist with its prompt

removal and discourage further attacks. Council can also assist with information on how to remove and

prevent further graffiti.

42 >> seniors guide to council www.townsville.qld.gov.au


community events for seniors >>

Townsville City Council hosts and sponsors numerous events every year. For details of ‘what’s on’ see

council’s website or contact council.

Listed below are details of events held each year especially for senior residents.

seniors picnic in the park and lifestyle expo and seniors music

day on magnetic island

Each year in August, Townsville City Council provides two major events as part of Townsville’s Seniors

Week: the Seniors Picnic in the Park and Lifestyle Expo and the Seniors Music Day on Magnetic Island.

These annual community events serve to acknowledge and thank local seniors for their contributions to

the community.

The Seniors Picnic in the Park and Lifestyle Expo includes morning tea, lunch and an entertaining stage

program for Townsville residents over 60 years of age. It also includes the Lifestyle Expo which features

information and displays from service groups and community organisations, relevant to seniors’ lifestyles,

as well as providing a social outing for many isolated seniors.

The Seniors Music Day on Magnetic Island allows seniors to enjoy a relaxed afternoon of free musical

entertainment and afternoon tea in a natural tropical setting.

These events are advertised in the local newspapers and on the Townsville City Council website.

Prior registration is required for lunch at the Seniors Picnic in the Park.

www.townsville.qld.gov.au

seniors guide to council >> 43


pioneers party

Pioneers’ Party is an annual celebration hosted by the Townsville City Council to honour the city’s

senior citizens of our community (70 years and over). The city’s oldest male and female are formally

acknowledged.

The event is advertised in the local newspapers and on the Townsville City Council website.

Prior registration is required for this event.

morning melodies

Morning Melodies is a series of concerts held six times a year, specifically designed for seniors, featuring

a variety of Australian entertainers. Townsville City Council provides complimentary morning tea prior to

each performance. Significant savings can be made by purchasing a season package – you pay for five

shows and the sixth one is on us.

For program details or further information contact TicketShop on 4727 9797 or visit

www.townsville.qld.gov.au

44 >> seniors guide to council www.townsville.qld.gov.au


awards for seniors >>

Townsville City Council sponsors two awards which are especially for seniors. Details of these awards are

advertised in the local newspapers and on the Townsville City Council website when nominations for the

awards are opened.

These awards are:

townsville city council seniors awards

Townsville City Council Seniors Awards recognise our senior residents (60 years and over) for their

outstanding voluntary contributions to the community. Nominations are called from the community in July

each year and awards are presented during the Seniors Picnic in the Park and Lifestyle Expo.

veterans sports award

The Townsville City Council annual Sports Awards include the Veteran Sportsperson of the year award for

nominated persons (50 years and over). This award recognises the efforts of individual amateur Townsville

sports people who have represented Queensland or Australia in an officially recognised sporting activity.

Only residents of Townsville are eligible for this individual award. Nominations are called early each

calendar year.

www.townsville.qld.gov.au

seniors guide to council >> 45


community grants >>

Townsville City Council Community Grants Scheme provides financial assistance to individuals or

organisations that offer local initiatives that enhance community wellbeing and opportunity.

The Community Grants Scheme has four key priorities:

>> General Community Grants

>> Youth Development Grants

>> Cultural Grants, and

>> Sport and Recreation Grants

46 >> seniors guide to council www.townsville.qld.gov.au


community information >>

The Community Information Centre Townsville Inc., working in partnership with the Townsville City Council,

provides extensive information and referral services to the Townsville community; you can contact the

Community Information Centre to find out information on:

>> Community and service organisations

>> Recreational and cultural activities

>> Information for new residents

>> Halls and venues for hire, and

>> Events.

Contact the Community Information Centre:

address >> Level 1, Northtown, 280 Flinders Street, Townsville

phone >> 4771 4230

website >> www.townsville.qld.gov.au

www.townsville.qld.gov.au

seniors guide to council >> 47


notes >>

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48 >> seniors guide to council www.townsville.qld.gov.au


notes >>

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www.townsville.qld.gov.au

seniors guide to council >> 49


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Please return this page by >>

mail >> Community Services

PO Box 1268, Townsville, Qld 4810

email >> enquiries@townsville.qld.gov.au

fax >> (07) 4727 9235

50 >> seniors guide to council www.townsville.qld.gov.au


Seniors Club Membership Form

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Signature

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Seniors Booklet

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The information provided on this application form is subject to

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purpose of communicating with you as a Willows Shopping Centre

Seniors Card holder by Willows Shopping Centre Management,

retailers and sponsors.

Hervey Range Road Thuringowa Central Qld 4817

P 4799 9100 F 4799 9111

www.willowsshoppingcentre.com.au


For further information on council services or information

contained in this booklet, contact the Customer Service Centre:

phone >> 4727 9000

email >> enquiries@townsville.qld.gov.au

mail >> PO Box 1268, Townsville, Qld, 4810

web >> www.townsville.qld.gov.au

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