Faculty list - MBA, Supply Chain Management, SCM, ETH Zurich

Lecturers from the Industry
His strengths are customer orientation and a sense of continuous process improvement. Mr. Dollinger is experienced in leading
cross-functional and multi-cultural teams. Operationally, he managed the order fulfillment department of Fujitsu Siemens
Computers for several years.
He has published several articles with regard to advanced planning systems and supply chain management tools and given
presentations at multiple management seminars and logistics congresses. He is member of the SCC (Supply Chain Council)
community, of the BLV (Bundesvereinigung Logistik) and of Bitkom (company membership). Mr. Dollinger is a guest lecturer at
several universities in locations such as: Zurich, St. Gallen, Vallendar, Vienna, Graz and Munich.
Michael Ginap German
Master’s Degree in Business Administration
Founder and Owner
Avineo®
michael.ginap@avineo.com
MBA ETH SCM Module: SC Design / SCOR®
Michael earned a master’s degree (Diplom-Kaufmann) in Business Administration at Mannheim and Frankfurt/Main Universities
in Germany. With over 30 years of experience in Supply Chain Management in the process industry as well as in automotive and
logistics services, Michael held several operational and strategic management positions across Planning, Sourcing, Manufacturing,
Logistics and Customer Service, both in local as well as in Regional and Global functions.
He became a member of the Supply Chain Council (SCC) in 2000, and since served on the Europe Chapter Leadership Team, as
Chairman, Treasurer and also as Vice-Chair of the Global Board of Directors. At present he holds the Membership Chair position
in Europe. Michael is a SCC certified SCOR® Master Instructor, DCOR® Instructor, a Certified Process Professional Master and
a frequent speaker at Supply Chain conferences internationally.
His expertise includes initiatives such as customer service excellence, supply chain process re-engineering, logistics integration
in the course of M&A’s, sales & operations planning, logistics services, process maturity assessments, and inventory management.
The list of companies he worked for include JohnsonDiversey, Unilever, Robert Bosch, Panalpina and Kühne & Nagel.
Michael has a strong drive for customer service and business process improvement. He is experienced in building and leading
cross-functional and multi-cultural teams. He aims at pulling supply chain improvements from the customer end – balancing
service, cost, and inventory, while developing people. Mr. Ginap is founder and owner of Avineo®, offering training and coaching
as well as expert counseling in the field of Supply Chain Management and Customer Service Excellence to companies from various
industries.
Kurt Haerri Swiss
MBA HSG, MSc in Mechanical Engineering
Senior Vice President, Head Global Sales & Marketing
Schindler Elevators Ltd., Switzerland
Former President of Swiss-Chinese Chamber of Commerce
kurt.haerri@ch.schindler.com
MBA ETH SCM Modules: Asia Module & Asia/China Study Trip
Kurt Haerri received his Executive MBA from the University of St. Gallen (HSG) and prior to that graduated with a degree in Mechanical
Engineering from the Lucerne University of Applied Sciences. Starting in April of 2009, he has served as Senior Vice
President and Head of the Global High-Rise Business at Schindler Elevators Ltd. In April 2013, he took over the lead of the Global
Sales & Marketing Division in the Schindler Group.
His focal points of teaching in the Asia module consist of managing in the cross-cultural Sino-West environment and of dimensions
and dynamics of the Chinese Economy. During the study excursion to China, Mr. Haerri puts emphasis on critical success
factors and failures in corporate China and enhancing market competencies as well as mutual cross-cultural understandings in
the Chinese context.
Mr. Haerri worked for Schindler in China from 1996 to 2003. Schindler was the very first industrial company worldwide to establish
a joint venture in China back in 1980. In this exciting period of the company’s Asian expansion, Kurt worked in Shanghai
and learned the local language. During the initial stage of his assignment, he introduced several new elevator product lines to
the Chinese market. He also became a member of the Schindler China Management Team taking charge of the new installation
business in this booming market. After his return to Switzerland in 2003, he took over the Supply Chain Management Division at
Schindler Switzerland as a member of the Executive Committee. In 2005 he became Head of the New Installation Business of
Schindler Switzerland and in addition in 2008 Head of the Modernization Business. Since May 2012 Kurt is a member of the board
of directors of Komax Holding Ltd., a company listed at the Swiss Stock Exchange.
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