CEO Performance Appraisal Criteria

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CEO Performance Appraisal Criteria Core Criteria Strategic Direction • • Determines where the organization is deaded in context of anticipated opportunties and culnerabilities; adapts corporate direction when conditions change. Develops strategies and plans that set clear goals, timetables, and priorities for the organization as a whole’ ensures timely and steady progress toward strategic objectives. • Addressess community healthcare needs and incorporates them into the organization’s strategic plan. • Clearly articulates strategies and goals; consistently communicates updates or changes as they occur. • Assesses the organization’s capabilities and resources required to successfully carry out strategy. Financial Sterwardship • Establishes appropriate financial goals and achieves them. • Allocates resources in accord with the these goals. • Ensures that appropriate systems are maintained to protect assets and exercise effective control of operations. Board Relations & Governance • • Understands the organization’s requirements for governance practices and supports the Board in its governance duties. Clearly and promptly identifies developments and issues needing Board attention; proposes and evaluates alternatives. • Provides Board the information it needs to monitor performance and make good decisions. • Implements Board policies and directives. • Builds effective partnership relations with all members of the Board. Quality & Patient Focus • Focuses intently on quality and patient care issues. • Considers the impact of administrative policy and procedural decisions on patient care. • Maintains well-functioning quality improvement programs and quality metric system with strong links to the Board. • Ensures that the organization delivers care that meets the highest clinical standards for quality. • Provides solutions that are consistently quality and patient-centered. • Adapts corporate culture and systems to improve quality outcomes. Governance, Leadership and Executive Compensation www.IHStrategies.com | 800.327.9335 INTEGRATED HEALTHCARE STRATEGIES
CEO Performance Appraisal Criteria Core Criteria, cont. Human Resource Management • Attracts and retains effective executives and develops their talents. • • Ensures that human resources are being properly allocated to carry out the mission and goals of the corporation. Ensures institutional operating stability by creating high morale and a quality working environment that is satisfactory to employees and physicians. • Ensures that the corporation recruits adequate numbers of staff to carry out programs and services. • Plans and provides for orderly management succession. • Promotes learning and development. • Fosters a strong performance orientation. Internal/External Relationships • Communicates the organization’s values, mission, and goals persuasively and succeeds in building widespread support for them. • Takes on leadership role in local, state, or national forums in representing the needs of the community. • • Communicates with community groups and volunteers about policy issues or the expected impact of pending legislation or regulations on the organization and the community. Initiates, develops, and maintains cooperative relationships with the business community and with other health care organizations. • Represents the organization effectively in community and governmental affairs. • Encourages subordinates’ involvement in community affairs. • External- Internal- Ensures that the organization and its operating units contribute appropriately to the well-being of the communities they serve. • Fosters a climate that ensures effective decision-making at all levels of the organization. • Encourages open communications. • Builds effective working relationships with physicians. • Attends to legitimate concerns of physicians. • Creates opportunities for physician participation in decision-making. • Seeks out the right physicians for leadership positions and gives them opportunities to develop their administrative and leadership talents. Governance, Leadership and Executive Compensation www.IHStrategies.com | 800.327.9335 INTEGRATED HEALTHCARE STRATEGIES
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CEO Performance Appraisal Criteria

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