Download User Manual

schmitt.jacob51

Download User Manual

User Manual


Index

CnM IP Camera User Manual

1 INTRODUCTION .............................................................................................................. 4

1.1 SAFETY INSTRUCTIONS ........................................................................................................ 4

1.2 BOXED CONTENTS ............................................................................................................. 5

1.3 FUNCTIONS AND FEATURES .................................................................................................. 5

1.4 HARDWARE SPECIFICATION .................................................................................................. 6

2 APPEARANCE AND INTERFACE ......................................................................................... 7

2.1 APPEARANCE ..................................................................................................................... 7

2.2 EQUIPMENT INTERFACE ........................................................................................................ 7

3 CONNECTING TO THE IP / NETWORK CAMERA USING A WIRED LAN ................................ 8

3.1 LAN CONNECTION .............................................................................................................. 8

3.2 SEARCH FOR AND SET THE IP ADDRESS OF THE IP / NETWORK CAMERA ............................................ 8

3.3 ACCESSING THE IP / NETWORK CAMERA ................................................................................ 10

3.3.1 Live View ................................................................................................................... 12

3.3.2 Connecting the Camera to your Wireless (Wi-Fi) Network ......................................... 15

4 ENABLING REMOTE ACCESS FROM THE INTERNET .......................................................... 16

4.1 WAN CONNECTION OVERVIEW ............................................................................................ 16

4.2 PORT FORWARDING ........................................................................................................... 16

4.2.1 UPnP Setting .............................................................................................................. 16

4.2.2 Manual Port Forwarding............................................................................................ 17

4.3 (DYNAMIC DOMAIN NAME SYSTEM) DDNS............................................................................ 18

4.3.1 Free DDNS ................................................................................................................. 18

4.3.2 Third Party DDNS ....................................................................................................... 18

5 OTHER SETTINGS ............................................................................................................ 19

5.1 NETWORK SETTING ........................................................................................................... 19

5.1.1 Basic Network Setting ................................................................................................ 19

2


CnM IP Camera User Manual

5.1.2 Wireless Settings ....................................................................................................... 19

5.1.3 ADSL Setting .............................................................................................................. 19

5.1.4 UPnP Setting .............................................................................................................. 20

5.1.5 DDNS Setting ............................................................................................................. 20

5.1.6 MSN Setting ............................................................................................................... 20

5.2 ALARM ........................................................................................................................... 20

5.2.1 Alarm Settings ........................................................................................................... 20

5.2.2 Mail Service Setting ................................................................................................... 22

5.2.3 FTP Service Setting ..................................................................................................... 23

5.3 ADVANCED ...................................................................................................................... 23

5.3.1 User Setting ............................................................................................................... 23

5.3.2 Multi Device Setting ................................................................................................... 24

5.3.3 Other settings ............................................................................................................ 25

5.4 MAINTENANCE ................................................................................................................. 26

5.4.1 Device Information .................................................................................................... 26

5.4.2 Time Setting .............................................................................................................. 26

5.4.3 Firmware upgrade ..................................................................................................... 27

5.4.4 Restore Factory Default ............................................................................................. 27

5.4.5 User browsing Log ..................................................................................................... 27

6 FAQ ................................................................................................................................ 28

7 SUPPORT ....................................................................................................................... 29

8 COPYRIGHT .................................................................................................................... 29

9 WARRANTY INFORMATION ............................................................................................ 30

10 CORRECT DISPOSAL OF THIS PRODUCT .......................................................................... 33

11 DISCLAIMER ................................................................................................................... 34

3


1 Introduction

CnM IP Camera User Manual

The CnM Wireless IP / Network Camera combines a high quality digital video camera with

network connectivity and a powerful web server to bring clear video to your desktop from

anywhere on your local network or over the Internet.

1.1 Safety Instructions

This user manual contains important safety instructions and information for proper use of the

device. Please follow the instructions in this manual carefully.














This is a high-density electronic product; please do not dismantle it by yourself.

Avoid shocks and do not let the device fall, as otherwise it may damage the device.

Do not use damaged power cords or plugs, or loose electrical sockets.

Do not touch the power cord with wet hands, or disconnect the power adapter by

pulling the cord.

Do not bend or damage the power cord.

Avoid using this product in the following environments: high and low temperatures,

humid environments, dusty environments, areas with strong magnetic fields and

prevent long-term exposure to the sun. In particular please avoid leaving the device in

the car during summer if the doors are closed.

To clean the product, gently wipe the product using a moist cotton cloth; the use of

other chemical cleaning is prohibited unless they are specifically designed for this

purpose. This product should be kept away from water droplets splashes, so cups filled

with liquids should not be placed near the product. Do not use alcohol, thinners or

petrol to clean the display.

Please use only the supplied power adapter and accessories, the use of any other type

of product would be a breach of warranty regulations, and may be dangerous.

Do not short-circuit the power adapter.

Do not drop or cause an impact to the power adapter.

Please deal with waste machinery and accessories according to local environmental

regulations.

If you have any questions about the use of this product, please contact your local dealer

or the customer service center of CnM.

Any loss of data caused by product damage, repair or through any other issues relating

to the device are not covered under warranty. Please ensure you make timely backups

of all your data.

4


CnM IP Camera User Manual

1.2 Boxed Contents








IP / Network Camera

IP / Network Camera Utility CD

5V Power Adapter

Wireless Antenna

Plastic Bracket

Alarm Connector Block

Network Cable

1.3 Functions and Features

With a built-in Microphone, the CnM IP / Network Camera enables you to monitor audio at

the cameras location. A speaker can also be connected to the camera, allowing it to support a

two-way intercom function.

It is equipped with pan and tilt functions, with horizontally movement of 270° and vertically

movement of 120°.

Support for 802.11b/g wireless protocols, allowing wireless monitoring.

Infrared LED for night vision, which covers a 5 meter area, allowing 24 hour monitoring.

Motion detection and alarm pin can be connected to external sensors to detect environmental

alerts.

Alarm recordings can be sent by email or FTP server. External alarms can be triggered when

detecting something unusual.

It uses the TCP/IP network protocols and has a built-in web server. Users can browse video

through Internet Explorer or most other web browsers. Data is transferred through one port; it

is easy for user to do the network setting.

Mobile phone viewing support.

All the information you need to initially connect to the device is printed on a label on the

bottom of the IP / Network Camera, providing free DDNS. When the IP / Network Camera is

connected to the internet, this DDNS address can be used to access the device.

Software is provided, which supports Multi-view, Long time recording, video replay etc.

5


CnM IP Camera User Manual

1.4 Hardware Specification

Item Sub Item Description

Sensor

CMOS sensor

Image Total of pixel

300k

Capture Minimum illumination

IR on,0 Lux

Lens

f=3.6mm, F=2.0, Fixed Iris

Pan/Tilt

Pan Coverage 270°

Tilt Coverage 120°

Assistant

Lighting

10pcs 850nm Infrared LEDs, 5m distance

Lighting Control

Auto control

Resolution

640*480(VGA)/320*240(QVGA)/160*120(QQVGA)

Compression

MJPEG

Video and Frame rate

30fps

Audio

Bit rate

128kbps ~ 5Mbps

Image Rotation

Mirror /Flip

Audio Compression

ADPCM

Network

Basic Protocol TCP/IP, UDP/IP, HTTP, SMTP, FTP, DHCP, DDNS, UPNP, NTP, PPPOE

Other Protocol

802.11b/g

Video control

support

Dual way audio

support

Motion Detection

support

Other Triggered Actions

Email/FTP/external alarm/send message to alarm server

Features User Setting

Three levels

Date/ Time Setting

support

Upgrade

Upgrade from network

DDNS

A free DDNS provided by manufacturer

Ethernet

10Base-T/100base-TX

Alarm In

1 way

Hardware

Alarm Out

1 way

Interface

Audio In

Internal mic

Audio Out Audio Line-out interface x 1

Weight

245g

Main body

100mm(L)*99mm(W)*118mm(H)

Physical

Power

DC 5V

Index Power consumption


CnM IP Camera User Manual

2 Appearance and interface

2.1 Appearance

Status Indicator

Figure 1

Figure 1 shows the Wireless IP / Network Camera. The status indicator is the green LED

situated below the lens of the camera and is used to show that the device is running. To find

out the status of the device, check for the following indications:

Slow flicker(once every 2 seconds), indicates the device is searching for a network.

Medium flicker(once or twice per second), indicates the wired network is connected.

Frequent flicker(2~3 times per second), indicates the wireless network is connected.

2.2 Equipment Interface

Figure 2

Audio Output

RJ45

WiFi

Alarm Output

Alarm Input

Power

Connect an external speaker using this 3.5mm audio jack socket.

Connect to a physical network using the RJ45 socket.

Connect the supplied wireless antenna to the connector here.

Connect the Alarm Connector Block to this socket and then wire in alarm input and

output connections as required.

The supplied power adapter connects to this socket.

7


CnM IP Camera User Manual

Reset Button

On the underside of the unit is a Reset Button which allows the Wireless IP / Network Camera

to be reset to its default factory settings if required for any reason. To do this, press and hold

the button for more than 10 seconds while the Camera is being powered. After 10 seconds

the Camera will restart and recover to the factory default settings.

3 Connecting to the IP / Network Camera using a wired LAN

3.1 LAN connection

Figure 3

Figure 3 shows how the IP / Network Camera is physically connected to a Router using the

supplied.

The camera must be connected via the network cable to a Router which has DHCP enabled

(most routers will have this configured by default), in order for it to be configured.

3.2 Search for and set the IP address of the IP / Network Camera

In order to access the IP / Network Camera for the first time, you will need to run a utility

which can be found on the supplied CD.

Note: The mini CD which is supplied should only be used with tray loading optical drives and

not slot loading optical drives. If you have a slot loading optical drive, please download this

application from the support section of the CnM Secure website http://www.cnmsecure.com.




Insert the supplied CD in your optical drive

Navigate to the contents of the optical drive using Windows Explorer or the popup

which may appear when you insert the CD.

Double click on “BSearch_en.exe” in order to run it. The application will open showing

the settings interface as shown in figure 4.

8


CnM IP Camera User Manual

Setup Steps:

Figure 4

1) Click the search button “Search (F3)” or press F3.

2) Select the device from the Device List.

3) Change the IP address of the Camera to a static IP address by changing the number circled

in red within the IP config settings. This number should be changed to any value between

1 and 254 as long as it isn’t already being used on your network. If you don’t know which

numbers are already being used on your network, try using a safe number like 150. In any

event, the numbers shown in both red circles should not be the same.

You will also need to make sure that the Gateway and DNS IP addresses are identical to

those shown under Local PC information.

4) Put the user name and password into Authentication section.

By default, the user name is: admin, password is: 123456, but you can select any

username or password that you like and will be able to remember.

5) Click “Update (F5) or press F5” and wait for the device to restart.

6) After successfully updating the settings, click “Search (F3)”, select the device from the

Device List and click “Browse (F4)”. This will automatically open your default web browser

9


and will connect to the IP / Network Camera using its IP address see figure 5.

CnM IP Camera User Manual

Alternatively, you can just open the web browser yourself, enter the IP address into the

URL box and the hit enter.

Note:

1) If you don’t know how to fill out the content of IP config, you could tick the “Set IP

automatically” box instead, to get the IP address from the router automatically.

2) If you have the firewall software in your PC, when you run “BSearch_en.exe”, it may pop

up a window to say “whether you want to block this program or not”, you should choose

not to block it.

3) The default IP address is 192.168.0.178 and default http port is 80.

3.3 Accessing the IP / Network Camera

Figure 5

We suggest using Internet Explorer web browser when accessing the IP / Network Camera

because it provides more functions related to video, but you can use the majority of web

browsers to access the IP / Network Camera.

10


Internet Explorer

CnM IP Camera User Manual

Before using Internet Explorer for the first time, you will need to install the Video Player

before viewing the video. Click the “download and install player (first use)” link, and a popup

dialogue box will appear as show in Figure 6, click Run, it will automatically download the

player and install it.

If you see the following security warning, just select the Run option.

Figure 6

Once the Video Player has finished installing, you should click the “Mode 1 to view” link. You

can now skip to section 3.3.1.

Other Web Browsers

If using Firefox, Safari, Chrome or another Web Browser, you should access the Camera by

clicking the “Mode 2 to view” link.

Mobile Devices

If accessing the Camera using a mobile device, click the “Mobile view” link.

11


CnM IP Camera User Manual

3.3.1 Live View

When accessing the IP / Network Camera, the first screen shown is the Live View screen (see

figure 7).

1) Main Menu

The main menu includes the following options:

Figure 7

View

Network

Alarm

Advanced

Maintain

Accesses the Live View screen

Allows configuration of Network Settings including Wireless and DDNS settings. More

information can be found in Chapter xx

Allows Alarm Settings to be configured. More information can be found in Chapter xx

Allows User Administration, Multiple Devices to be accessed, PTZ and Recording

Settings to be changed. More information can be found in Chapter xx

Allows Device Information and other Maintenance Settings to be accessed. More

information can be found in Chapter xx

12


CnM IP Camera User Manual

Status Display

The status display can be found at the bottom of the screen. It shows the status of up to 9

devices which can be connected at any one time (see figure 8).

Figure 8

Icon is gray not connected

Icon is green connected

Icon is yellow connection issue

Icon is red an alarm has been triggered.

2) Multi-Channel Control

If are accessing multiple cameras, the image can be switched between single camera,

4-Channels and 9-Channels using the multi-channel control (see figure 9).

Figure 9

For more information on how to configure multiple cameras to work with the system, please

refer to chapter 5.3.2.

3) Internet Explorer Controls

There are a number of controls which are only available when accessing the IP / Network

Camera via the Internet Explorer web browser. There are buttons to start live video, stop live

video, monitor audio, talk (will only work if using a microphone on the PC being used and if a

speaker is attached to the IP / Network Camera), record video and take a snapshot of the

current image (see figure 10).

Figure 10

Note: If recording video, the location where the video is being recorded, the “Record Path”

should be setup first, for more information on this see chapter 5.3.3.

13


CnM IP Camera User Manual

4) Pan / Tilt and Video Control

In Pan/Tilt control area, the position of the camera can be controlled using arrow control (see

figure 11). Available controls are: up, down, left, right, center etc.

Figure 11

There are also controls for, horizontal cruise, vertical cruise, and stop (see figure 12).

Figure 12

Any devices connected to the Alarm Input and Output can be triggered or enabled using the

IO output and Close IO output buttons (see figure 13).

Figure 13

There are also controls for the following functions which can be accessed from this screen

(see figure 14):

Recording Frames per Second (FPS) - Allows the number of FPS to be set.

Resolution - Allows the recording resolution to be changed.

Recording Mode - Change this option if the camera is being used outdoors.

Brightness

Contrast

Figure 14

14


CnM IP Camera User Manual

3.3.2 Connecting the Camera to your Wireless (Wi-Fi) Network

To connect your IP / Network Camera to a wireless network, so that it doesn’t have to be

connected via the network cable and can be placed in a more remote location, use the

following procedure.

Click on the Network menu option and then select Wireless Settings from the menu options

on the right.

The Wireless Settings options will be shown (see Figure 15).

• Click the “Scan” button and a list of all available wireless networks will be shown in

the Wireless Network List.

• Select your wireless network from the list.

• Tick the “Using Wireless Lan” option, then the relevant information for the

selected wireless network will be shown in the SSID and Encryption fields.

• Enter the password for the wireless network in the Share Key field. This password

must be entered correctly with upper and lower case characters entered correctly.

• Click the “Submit” button, to save all the settings and finished.

Figure 15

Note1: When the device is connected to both a Wi-Fi and wired network, the Camera will

connect to the wired network first, if it can’t connect to that network, it will switch

over and try to connect to the Wi-Fi network. The IP address and port stay the same

whether the camera is connected to either a wireless or wired network.

Note2: Before you can configure the wireless network settings as shown above; please make

sure the device is correctly connected to the network via the network cable. After the

settings have been changed, please reboot the device for the wireless function to

start.

15


4 Enabling Remote Access from the Internet

CnM IP Camera User Manual

4.1 WAN Connection Overview

4.2 Port Forwarding

Figure 16

In order to enable remote access to the IP / Network Camera from any compatible device

connected to the Internet, you must enable port forwarding on the router which the Camera

is connected to.

There are two ways to enable port forwarding. The first and easiest method is to enable UPnP

within the cameras settings, but this will only work if your router fully supports UPnP. If this

fails, you will have to manually enter the settings on the router see 4.2.2.

4.2.1 UPnP Setting

If you enable UPnP, the camera will pass its setting information to the router and the router

will automatically configure itself and enable port-forwarding.

Click the Network menu option and the select UPnP Settings from the submenu options.

Tick the “Using UPnP to Map Port” as shown below in Figure 17, and click “Submit” to finish.

You can check whether UPnP has succeeded or not from the System Maintenance screen.

Figure 17

Before using the UPnP function, please make sure the router’s UPNP function has been

enabled. Not all the routers support UPnP correctly. If UPnP doesn’t seem to have worked,

please test if the router works with UPnP on another piece of equipment. If not, we would

suggest you to disable this function and do the port-forwarding manually.

16


CnM IP Camera User Manual

4.2.2 Manual Port Forwarding

In the following example we will be using a Netgear router as our example, but the following

information is suitable for use with any router. If you have any issues configuring your router,

ask your Internet Service Provider (ISP) for advice.

Operation Steps (refer to figure 18):

Figure 18

1) After logging in to the control panel of the router using the Username and Password you

have for the router (these details should be printed on a sticker on the router or be

available from the company or person that configured the router), choose “Port

Forwarding”

2) Choose “Add custom Service”

3) Input the IP / Network Camera port, which can be any number from 1 to 65535. Ideally

you should use port 80 because this is the default port used by web browsers and means

you won’t have to enter the port number as well as the address of the camera in the

address box of your browser when accessing the camera.

4) Input the IP / Network Camera’s IP address (which was IP address already configured in

chapter 3),click “Apply”.

Note: Different routers may have different settings for port-forwarding; please refer to your

routers manual to help with this process.

After the port forwarding is complete, you can access the Camera from the Internet.

17


CnM IP Camera User Manual

4.3 (Dynamic Domain Name System) DDNS

DDNS allows you to access your device from anywhere on the Internet without having to have

a static IP address. This camera is already configured to use a free DDNS to view the device as

long as your port-forwarding has been successful.

4.3.1 Free DDNS

To find your free DDNS address, click on the Network menu from within Live View. Then select

DDNS Settings. The DDNS address for this camera will be shown in the Manufacture’s Domain

(see figure 19). This address should be entered into a Web Browser to allow remote access to

your IP / Network Camera.

4.3.2 Third Party DDNS

Figure 19

If you have any problems with the free DDNS service, or would like to use another DDNS

service, you can also configure a third party DDNS service, such as www.dyndns.com. Before

configuring this service, you must setup an account with the third party service and apply for

a domain name from them. Once you have this information, you can select the service being

used from the drop down menu and fill in the required information in the relevant fields that

appear (see Figure 20). Once the settings have been entered, click the submit button to save

them. Then the domain name can be used. The DDNS host address can then be entered into a

Web Browser to allow remote access to your IP / Network Camera.

Figure 20

Note: If you are using the a third party domain name, and have configured port forwarding

with a port number other than 80, the port number should be added to the domain

name entered into your web browser along with a colon.

Example: http://btest.dyndns.biz:81. Is used where the port number has been set to 81.

If using the Free DDNS Service, there is no need to add the port number.

18


CnM IP Camera User Manual

5 Other Settings

5.1 Network Setting

The following settings can be manually configured within the Network Settings menu option.

5.1.1 Basic Network Setting

Network Settings can be manually set or changed by clicking on the Network Settings option.

Make any changes necessary and click the Submit button to save them. See below Figure 21.

Figure 21

Note: If you change the “IP Address” or “HTTP Port” and have enabled DDNS, you will have to

make corresponding changes to the Port Forwarding settings within your Router.

5.1.2 Wireless Settings

Please refer to chapter 3.3.2.

5.1.3 ADSL Setting

The IP / Network Camera can be connected directly to an ADSL modem, so that it can be

setup without a router. You must tick the “Using ADSL Dialup” box for the other relevant fields

to be show. Enter the “Username” and “Password” for the broadband account in the relevant

fields and click submit to save them (see figure 22). Ensure the camera is connected directly to

the ADSL modem and that the modem is connected to phone socket using an ADSL splitter.

Figure 22

19


CnM IP Camera User Manual

5.1.4 UPnP Setting

Please refer to chapter 4.2.1.

5.1.5 DDNS Setting

Please refer to chapter 4.3.

5.1.6 MSN Setting

Support for this setting has been removed because Microsoft will discontinue the MSN

network in March 2013

5.2 Alarm

5.2.1 Alarm Settings

1) Alarm Detect

Figure 23

The “Motion Detect Armed” setting allows motion detection to be enabled or disabled. If

enabled and the camera detects any motion, it will trigger the alarm. “Motion Detect

20


CnM IP Camera User Manual

Sensitivity” allows the fine tuning of how sensitive the camera will be to trigger an alarm.

“Alarm Input Armed” should be set if an external electrical alarm input has been connected to

the alarm input block. If the external alarm detector is an always on, then the “open” setting

should be selected. If the external alarm detector is always off, then the “close” setting should

be selected.

The “Audio Trigger Armed” setting allows sound to trigger an alarm. This option should be

used with care because the camera doesn’t record audio and anything causing the sound may

not actually appear on camera.

2) Alarm Action

There a five options which can be set to trigger when an alarm is triggered on the camera:

Trigger on alarm

Send Mail on Alarm

Upload Image to FTP

Warning sound on View

Local Record on View

This will enable the alarm signal output. The relay will be switched on, and

trigger any external alarm that is connected.

Sends information about the alarm by email. In order to work, email must

already be configured from the “eMail Settings” menu, see chapter 5.2.2.

Uploads pictures taken during the alarm event to an FTP server. The interval

between pictures being uploaded can be set if this option is enabled.. In order

to work, FTP must already be configured from the “Ftp Settings” menu, see

chapter 5.2.3.

Triggers a warning sound when accessing the camera via Live View.

Triggers a local recording when accessing the camera via Live View

3) Scheduler

You can set a schedule for when the camera will trigger alarm events. The default setting is

“All the time”, but by selecting “Schedule”, specific times and days can be selected.

Figure 24

21


CnM IP Camera User Manual

Note:

Before you set the “Schedule”, please go to the Date and Time setting in

“Maintenance” to set the correct time for the IP / Network Camera.

5.2.2 Mail Service Setting

Figure 25

To enable the camera to send an alarm email to your email account, you need to enter details

in all the fields shown in figure 25. For more information on the settings required, please

contact your email provider.

After entering the settings, click the “Submit” button and then click the “Test” button to check

if it is working properly.

Note: The device will restart when the “Test” button is pressed and then perform the test.

If the test works correctly, the “Report Internet IP by mail” option must be ticked to enable

email.

Finally you must click the Submit button again to save all the details.

22


5.2.3 FTP Service Setting

CnM IP Camera User Manual

Figure 26

To enable the camera to upload images taken when alarms are triggered to an FTP Server, the

FTP Settings must be configured.

Above Figure 26 shows example FTP settings for your reference, but you will need the correct

setting for the server you are uploading to. After the settings have been saved using the

“Submit” button, click the “Test” button to test that they are correct and working.

After testing that the settings are correct, the “Upload Image Periodically” option must be

ticked to enable this function. Even if there is no alarm, the camera can also upload images to

the FTP server periodically.

In order to use the FTP function, the user settings required to access the FTP server must be

configured already, and a valid username and password must be available. There must be

available storage for the images, and the user should have the authority to write and create

sub folders.

5.3 Advanced

5.3.1 User Setting

User accounts with different levels of access to the system can be configured within the User

Settings menu. There are three levels of authority; they are Administrator, Operator and

Visitor.

Administrators have the highest authority and can make any changes to the cameras settings.

Operators can only operate the Camera, but can’t make any changes to the settings.

Visitor account can only watch the video, and can’t operation the Camera in any way.

By default, the administrator’s user name is admin, password: 123456.

23


CnM IP Camera User Manual

5.3.2 Multi Device Setting

Figure 27

Figure 28

Multi-Device Settings allows the setup of up to nine IP / Network Cameras and allows them to

be viewed simultaneously. Click the refresh button to show all IP / Network Cameras

connected to the network.

You can select any IP / Network Camera which shows on the list. When you click on the device,

a popup will appear allowing the correct information to be entered, as shown in figure 29.

Figure 29

24


CnM IP Camera User Manual

Once finished, click the “Save” button.

After all the devices required have been entered, you must click “Submit” button to save all

the devices which have been entered.

5.3.3 Other settings

There are a number of other settings that can be made to the camera, which can be found in

the Other Settings menu option. These include:

Status LED Mode

PTZ center on start

Horizon patrol rounds

Vertical patrol rounds

Manual PTZ Rate

Auto Horizon Rate

Auto Vertical Rate

Selecting “Open LED Indicator” means that the Status Indicator LED on the

camera is enabled and will flash when in use. Selecting “Close LED Indicator”

will turn the LED off.

Selecting “Yes” will center the camera whenever the camera is restarted.

Selecting “No” will leave the camera in the position it was set to.

Allows the number of horizontal patrols to be set. This can be from 1 to 10 or 0

which is infinity and means the camera will continuously patrol horizontally

once set and horizontal patrolling is enabled from the Live View screen.

Allows the number of vertical patrols to be set. This can be from 1 to 10 or 0

which is infinity and means the camera will continuously patrol vertically once

set and vertical patrolling is enabled from the Live View screen.

Controls how fast the camera moves. The available settings range from 10

which is slow, to 0 which is fast.

Controls how fast the camera moves when performing Horizontal patrols. The

available settings range from 10 which is slow, to 0 which is fast.

Controls how fast the camera moves when performing Vertical patrols. The

available settings range from 10 which is slow, to 0 which is fast.

Figure 30

25


CnM IP Camera User Manual

The “Record Path” setting allows you to specify where on your PC, any recordings from the

camera will be saved.

5.4 Maintenance

5.4.1 Device Information

This menu option allows key system information to be viewed.

Figure 31

5.4.2 Time Setting

If the IP / Network Camera is connected to the Internet, you can enable it to keeps its time up

to date using an NTP server to continuously correct the time. You must select the correct time

zone first.

You can also synchronise the IP / Network Cameras time using the “Sync with PC Time” option

to correct the time.

Figure 32

26


CnM IP Camera User Manual

5.4.3 Firmware upgrade

The device runs two separate programs, one is the system firmware, and the other is

application firmware. They can be upgraded separately via the Upgrade Firmware menu

option. Firmware updates may be made available periodically on the CnM website. Please go

to the support section of www.cnmsecure.com for more information on the availability of any

updates and how to perform an update.

Figure 33

5.4.4 Restore Factory Default

If you need to restore the IP / Network Camera to its factory default settings, select the

“Restore Factory Default” menu option. A pop up window will appear, asking you to confirm if

you really want to restore the factory default. After confirmation, the system will restore the

factory default and reboot.

5.4.5 User browsing Log

From the “Log” menu option, you can view who has accessed the IP / Network Camera and

when.

Figure 34

27


6 FAQ

1) Using the wrong power adapter will damage the equipment

CnM IP Camera User Manual

The IP / Network Camera should only be used with the power adapter supplied. Connecting a

power adapter which isn’t the correct voltage (5V), will damage the IP / Network Camera.

2) Video playback performance issues

This equipment uses the MJEPG compression format, and requires a certain level of network

bandwidth to give smooth video playback. Slow network connections will affect the video

quality. The typical bandwidth required for different recording resolutions is shown below:

3) Color issues

640x480@10fps :

320x240@30fps :

4.0 Mb/s (Megabits / second) ~ 5.0 Mb/s (Megabits / second)

1.2 Mb/s (Megabits / second) ~ 1.6 Mb/s (Megabits / second)

The default setting for the camera is with an infrared lens. If the camera is going to be

positioned outside or in areas where there is strong infrared light, the image will suffer from

color issues. To resolve this change the recording mode on the Live View screen to “outdoor”.

4) Can’t find equipment via search software after connect to LAN

Make sure the camera and the PC being used are on the same network. If the PC has firewall

software installed, please turn off the firewall temporarily and try again.

5) Can find the camera using the search software, but can’t access it from a web browser

If the IP address of IP / Network Camera and PC are not in the same Network Segment, you

should change them so that they are. The Network Segment is the first three sets of numbers

of an IP address. If the IP address of PC is 192.168.0.100, it can only access equipment which

has an IP address between 192.168.0.1~192.168.0.255.

6) Can access the camera using its public IP address, but can’t using DDNS domain name

Make sure the DNS setting of the camera is the same as your PC, as below, when using the

search tool, the DNS 1 and DNS 2 settings on both side should be same.

28


7 Support

CnM IP Camera User Manual

For support on your CnM product please visit www.cnmsecure.com and read our frequently

asked questions page.

Support issues can also be emailed to support@cnmsecure.com, please provide detailed

information about the problem you are experiencing.

CnM also provides English-language Technical Support to its customers, which can be

contacted by calling +44 (0) 844 997 9979 (calls are charged at 5p per minute). This support

line is available from 9:30am to 6:00pm GMT Monday to Friday.

If you experience difficulty during the installation or subsequent use of a CnM product, you

should contact the CnM Technical Support department prior to servicing your system.

Firmware Updates

Firmware updates may be made available periodically on the CnM website. Please go to the

support section of www.cnmsecure.com for more information on the availability of any

updates and how to perform an update.

8 Copyright

All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or

transmitted in any form or by any means, electronic, mechanical, photocopying, recording or

otherwise, without the prior written permission from the copyright holder. According to

copyright law, no recorded data may be used for purposes other than personal enjoyment

without permission from the copyright holder.

We hope you enjoy your CnM product.

29


9 Warranty Information

CnM IP Camera User Manual

One year limited hardware warranty

This product is covered by a one year warranty against defects in material and workmanship.

This limited warranty applies only to the original end user customer of the product for so long

as the original end user customer owns the product. This limited warranty is non-transferable.

For all warranty issues please contact your place of purchase.

CnM warrants to the original end user customer of its products specified below that its

products are free from defects in material and workmanship. Subject to the conditions and

limitations set forth below, CnM will, at its option, either repair or replace any part of its

products that prove defective by reason of improper workmanship or materials. Repaired

parts or replacement products will be provided by CnM on an exchange basis, and will be

either new or refurbished to be functionally equivalent to new. If CnM is unable to repair or

replace the product, it will refund the current value of the product at the time the warranty

claim is made.

This limited warranty does not cover any damage to this product that results from improper

installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply,

abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair,

or modification. This limited warranty also does not apply to any product on which the

original identification information has been altered, obliterated or removed, has not been

handled or packaged correctly, has been sold as second-hand or has been resold contrary to

the US export regulations.

This limited warranty covers only repair, replacement or refund for defective CnM products, as

provided above. CnM is not liable for, and does not cover under warranty, any loss of data or

any costs associated with determining the source of system problems or removing, servicing

or installing CnM products. This warranty excludes 3rd party software, connected equipment

or stored data. In the event of a claim, CnM’s sole obligation shall be replacement of the

hardware.

The foregoing is the complete warranty for CnM products and supersedes all other warranties

and representations, whether oral or written. except as expressly set forth above, no other

warranties are made with respect to CnM products and CnM expressly disclaims all warranties

not stated herein, including, to the extent permitted by applicable law, any warranty that may

exist under national, state, provincial or local law including but not limited to any implied

warranty of non-infringement, merchantability or fitness for a particular purpose. All

warranties, whether express or implied, are limited to the periods of time set forth above.

Some states or other jurisdictions do not allow the exclusion of implied warranties or

limitations on how long an implied warranty lasts, so the above limitations may not apply to

you.

30


CnM IP Camera User Manual

CnM products are not authorized for use as critical components in life support equipment or

for applications in which the failure or malfunction of the products would create a situation in

which personal injury or death is likely to occur. CnM shall not be liable for the death of any

person or any loss, injury or damage to persons or property by use of products used in

applications including, but not limited to, military or military-related equipment, traffic control

equipment, disaster prevention systems and medical or medical-related equipment. If such

use is intended, contact CnM for components suitable for such applications.

CnM’s total liability under this or any other warranty, express or implied, is limited to repair,

replacement or refund. Repair, replacement or refund are the sole and exclusive remedies for

breach of warranty or any other legal theory. to the fullest extent permitted by applicable law,

CnM shall not be liable to the purchaser or end user customer of a CnM product for any

damages, expenses, lost data, lost revenues, lost savings, lost profits, or any other incidental

or consequential damages arising from the purchase, use or inability to use the CnM product,

even if CnM has been advised of the possibility of such damages. Some states or other

jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,

so the above limitations or exclusions may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which

vary from state to state or jurisdiction to jurisdiction.

With regards to citizens of countries that are members of the European Union, if this product

is purchased by a consumer and not in the course of a business, this warranty shall not affect

your statutory rights as a consumer. This disclaimer does not purport to limit or exclude CnM’s

liability for death or injury caused by its negligence or for fraudulent misrepresentation.

31


CnM IP Camera User Manual

Limitation of warranty

The above warranty shall not apply to defects resulting from:

misuse; unauthorized modification; opening for any reason; operation or storage outside the

environmental specifications for the product; in-transit damage; improper maintenance;

physical damage to the unit, such as a cracked or broken screen or defect resulting from use

software, accessories, media, supplies, consumables, or such items not designed for use with

the product.

There is no other express warranty, whether written or oral, with respect to this product.

Any implied warranty of merchantability or fitness for a particular purpose is limited to the

one-year duration of this written warranty.

Some states, provinces, or countries do not allow limitations on how long an implied warranty

lasts, so the above limitation or exclusion may not apply to you.

This warranty gives your specific legal rights, and you may also have other rights that vary

from state to state, province to province, or country to country.

All information is subject to change without notice.

32


CnM IP Camera User Manual

10 Correct disposal of this product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with

separate collection systems)

This marking on the product, accessories or literature indicates that the

product and its electronic accessories (e.g. power adapter, headset, USB

cable) should not be disposed of with other household waste at the end of

their working life.

To prevent possible harm to the environment or human health from uncontrolled waste

disposal, please separate these items from other types of waste and recycle them responsibly

to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their

local council office, for details of where and how they can take these items for

environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the

purchase contract. This product and its electronic accessories should not be mixed with other

commercial wastes for disposal.

This EEE is compliant with RoHS

33


CnM IP Camera User Manual

11 Disclaimer

Some content and services accessible through this device belong to third parties and are

protected by copyright, patent, trademark and / or other intellectual property laws. Such

content and services are provided solely for your personal non-commercial use. You may not

use any content or services in a manner that has not been authorised by the content owner or

service provider. Without limiting the foregoing, unless expressly authorised by the applicable

content owner or service provider, you may not modify, copy, republish, upload, post,

transmit, translate, sell, create derivative works, exploit, or distribute in any manner or

medium any content or services displayed through this device.

Third party content and services are provided as is. CnM does not warrant the content or

services provided, this is neither expressed nor implied, for any purpose. CnM expressly

disclaims any implied warranties, including but not limited to, warranties of merchantability

or fitness for a particular purpose. CnM does not guarantee the accuracy, validity, timeliness,

legality, or completeness of any content or service made available through this device and

under no circumstances, including negligence, shall CnM be liable, whether in contract or tort,

for any direct, indirect, incidental, special or consequential damages, attorney fees, expenses,

or any other damages arising out of, or in connection with, any information contained in, or

as a result of the use of any content or service by you or any third party, even if advised of the

possibility of such damages.

Third party services may be terminated or interrupted at any time, and CnM makes no

representation or warranty that any content or service will remain available for any period of

time. Content and services are transmitted by third parties by means of networks and

transmission facilities over which CnM has no control. Without limiting the generality of this

disclaimer, CnM expressly disclaims any responsibility or liability for any interruption or

suspension of any content or service made available through this device.

CnM is neither responsible nor liable for customer service related to the content and services.

Any question or request for service relating to the content or services should be made directly

to the respective content and service providers.

34

More magazines by this user
Similar magazines