Centre Guide - Cache

Your Guide to Being a CACHE Centre
Retaining copies of learners’ work
We strongly recommend that your learners keep copies
of the evidence they submit to you for assessment and
that you issue receipts for it.
If a learner’s work is lost or stolen before they submit it,
they must make every attempt to retrieve it but if that is
not possible they and your Centre should agree a
timescale for the submission of new evidence. If it is lost
or stolen after it is submitted, you must be able to supply
sufficient evidence of satisfactory completion of the work
from your Centre records to ensure that the learner is
not disadvantaged.
Administering external assessment
You can find more information about what types of tests
are available and how to enter learners online in your
personal Resource Centre.
Learners' results
Learners’ results are published online in your personal
Resource Centre so that you can inform learners of their
individual results.
Learners who are referred or have achieved a pass grade
or above can try for a higher grade; Centres can make all
necessary arrangements and re-enter learners for any
future test dates as outlined on the Assessment
Timetable. The highest grade achieved, following upgrade
attempts, is the grade recorded on the certificate.
You will need to register your learners before they can
undertake any external assessments. Dates for the
assessments are on the External Assessment Timetable,
which is published on the website each year.
• Examiner marked assessments have set submission
dates. When a learner is ready to submit their
assessment to CACHE, you can enter them via
cachezone. They need to attach a signed copy of the
External Assessment Cover Sheet to their work.
If a learner wants to resubmit their work to try to
improve their grades they need to be entered as
outlined above, tick the re-submission box on the sheet
and enclose a copy of the original assignment.
• Note: To ensure that the learner has every opportunity
to upgrade, make a copy of assessments before
submitting them to CACHE, because original scripts are
not returned until the ‘Request for Re-mark’ period
has elapsed.
• Externally assessed tests must be taken on the
published date and at the specified time. You may find
the following guidance useful:
General, Vocational and Diploma Qualifications:
Instructions for conducting examinations (on the Joint
Council for Qualifications website: www.jcq.org.uk)
The Application of Reasonable Adjustments and Special
Consideration in Vocational Qualifications (on the CACHE
website www.cache.org.uk).
Note: Test papers are available in Welsh upon request.
• Paper-based tests (multiple choice and short answer)
are available on set dates or within test windows. You
enter learners via cachezone and provide CACHE with
delivery instructions and/or test venue details so that
test papers can be packaged correctly.
• Online tests (multiple choices) are available both on
demand and on set dates.
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