Country Scrubs Rural Skills Weekend - West Coast District Health ...
Country Scrubs Rural Skills Weekend - West Coast District Health ...
Country Scrubs Rural Skills Weekend - West Coast District Health ...
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The <strong>West</strong>erly<br />
“Te Hauauru”<br />
The staff newsletter of the <strong>West</strong> <strong>Coast</strong> <strong>District</strong> <strong>Health</strong> Board<br />
September 2010<br />
UT $4.50 ET $5.00<br />
00<br />
<strong>Country</strong> 00000 <strong>Scrubs</strong><br />
0000<br />
<strong>Rural</strong> <strong>Skills</strong> <strong>Weekend</strong>
Director of Nursing and Midwifery<br />
becomes Ministry of <strong>Health</strong> Chief Nurse<br />
Alison McDougall, Patient Journey Improvement Coordinator;<br />
Louise McLean, PA to Director of Nursing,<br />
Jane O’Malley and Karyn Kelly.<br />
Physiotherapists meet changing <strong>Health</strong> Needs<br />
Physiotherapists make enormous<br />
contributions to meeting the health<br />
needs of an ageing population.<br />
Diabetes, obesity, stroke, heart and<br />
lung problems are on the increase<br />
and not just in older people. The<br />
demands on the New Zealand<br />
health system are predicted to double<br />
over the next 10 years.<br />
Physiotherapists’ contribution is by<br />
providing assessment, education<br />
and treatments that are proven to<br />
be effective for the patients’ rehabilitation<br />
as well as being cost<br />
effective (in comparison to the cost<br />
<strong>West</strong> <strong>Coast</strong> DHB Director of Nursing and Midwifery, Dr Jane<br />
O’Malley, has recently left the <strong>Coast</strong> to take up a new position<br />
as Chief Nurse with the Ministry of <strong>Health</strong> in Wellington.<br />
The appointment is high recognition for the qualities that Jane<br />
displays and comes after an extensive international and national<br />
recruitment process.<br />
“Jane’s academic experience and commitment to developing<br />
the nursing profession provides a sound platform for her to<br />
provide leadership to nurses throughout New Zealand,” said<br />
Deputy Director-General of Sector Capability and Innovation,<br />
Margie Apa.<br />
Jane has been Director of Nursing and Midwifery at the <strong>West</strong><br />
<strong>Coast</strong> DHB since November 2005 and as well as be a staunch<br />
advocate for nursing has had an important role in such strategic<br />
initiatives as the Sustainability project, Safe Staffing <strong>Health</strong><br />
Workplace and the Integrated Family <strong>Health</strong> Centre proposal.<br />
Karyn Kelly will take up the position as acting DONM until<br />
such time as a permanent replacement is appointed.<br />
Karyn has had a long history with the <strong>West</strong> <strong>Coast</strong> DHB starting<br />
as a new graduate in 1991. In the intervening years, apart<br />
from a short time working in community services in England<br />
and Hokitika and taking parental leave, Karyn has worked<br />
around most of the base hospital secondary services at Greymouth as a staff nurse, clinical nurse specialist and<br />
occupational health nurse.<br />
Karyn has been with the Department of Nursing and Midwifery since August 2008 and was formerly the Associate<br />
Director of Nursing Clinical Practice Development.<br />
of drugs and surgery).<br />
We are all aware of the evidence,<br />
that being active prevents or improves<br />
many long term diseases<br />
and makes a huge difference to<br />
the populations’ health and sense<br />
of well-being. However if a person<br />
is unfit, older or has a chronic disease<br />
or disability, then this activity<br />
has to be introduced carefully.<br />
Physiotherapists are highly qualified<br />
health professionals who<br />
assess and recommend exercise<br />
plans that are safe and appropriate<br />
for that individual while also providing<br />
education about looking for<br />
signs of trouble.<br />
Physiotherapists consider the total<br />
health of each patient.<br />
Physiotherapists are the experts in<br />
all aspects of physical rehabilitation.<br />
Physiotherapists are adaptable,<br />
flexible and focused on meeting<br />
the challenge.<br />
Adapted from Gill Stotter, President<br />
Physiotherapy New Zealand
By now eligible voters for the local body elections<br />
should have received their voting papers in the mail.<br />
Please note there are two types of vote on the electoral<br />
paper.<br />
Voting for the local district council, the <strong>West</strong> <strong>Coast</strong><br />
Regional Council and Development <strong>West</strong> <strong>Coast</strong> is on a<br />
First Past the Post system where you need to place a<br />
tick beside the candidate of your choice.<br />
Voting for the <strong>District</strong> <strong>Health</strong> Board uses the Single<br />
Transferable Voting (STV) system where you need to<br />
rank the candidates by putting a number beside their<br />
name, where 1 is your most preferred candidate, 2 is<br />
the second most preferred, and so on. Do not put ticks<br />
against candidate names for the DHB election.<br />
Your votes need to reach the electoral Officer by midday<br />
9 October 2010. If you intend posting your votes<br />
then they should be posted no later than Wednesday 6<br />
October if they are to arrive in time to be counted.<br />
535 Years<br />
Come along and support <strong>West</strong> <strong>Coast</strong> Children with a walk around the floodwall<br />
(2.5 km) and contribute to the Fresh Future Appeal<br />
Spot Prizes<br />
Sausage Sizzle<br />
Entries available from , Victoria’s and Greymouth Fresh Choice,<br />
Grey Base Hospital - Parfitt ward, McBrearty ward and reception<br />
Recently staff at the Hokitika <strong>Health</strong><br />
Centre celebrated receptionist Andrea<br />
Beecroft reaching the milestone<br />
of thirty years working for the <strong>West</strong><br />
<strong>Coast</strong> DHB. Andrea had worked<br />
previously at Seaview Hospital<br />
before commencing at the <strong>Health</strong><br />
Centre.<br />
During discussions amongst staff<br />
it became evident the majority of<br />
staff employed at the health centre<br />
had worked for the DHB for a long<br />
period of time. Staff completed a<br />
graph recording each member's<br />
year's of service with the combined<br />
total of 535 loyal years.<br />
The longest serving employee was<br />
Cheryle Hutchinson with a total of<br />
43 years with the average length of<br />
employment being 20.5 years. To<br />
acknowledge and celebrate Andrea's<br />
and staff's loyalty to the DHB<br />
a shared lunch was held.<br />
Some of the staff who attended the<br />
celebration: Back - Wendy Stuart<br />
(receptionist); Andrea Beecroft<br />
(receptionist); Nola Rochford<br />
(<strong>District</strong> Manager WCMH); Jane<br />
Hutchinson (field worker); Judy<br />
Nicol (CMHN);Donna Cameron<br />
(CMHN); Peter Campion (Rehab<br />
Nurse); Front: Terry Guilder (Forsenic<br />
Nurse); Carlene Packham<br />
(Practice Nurse); Mere Wallace<br />
(Social Worker) and Jenny Gribben<br />
(receptionist)
Greymouth Medical Centre achieves<br />
Cornerstone accreditation<br />
Staff at Greymouth Medical<br />
Centre admire their accreditation<br />
certificate achieved after a lot of<br />
hard work at the practice.<br />
From left:- Dr Carol Atmore,<br />
Cheryl Creagh, Meriem Wilson,<br />
Dr Zoe Hart (Quality lead), Dr<br />
Jenny Spring, Dr Emma Boddington,<br />
Vicky O’Neill, Rae Woolhouse,<br />
Andrea Smith and Clair<br />
Hessey.<br />
Primary mental health website<br />
Workers in the primary mental<br />
health sector who are looking for<br />
a one stop source of information<br />
should check out the new version<br />
of the Ministry of <strong>Health</strong>’s<br />
primary mental health website<br />
www.primarymentalhealth.org.nz.<br />
The new look website, which was<br />
launched at the beginning of September,<br />
is intended to be a repository<br />
of information and tools that<br />
will encourage sector innovation.<br />
It is now more interactive and has<br />
a number of new features. Users<br />
are now able to post and comment<br />
on primary mental health news,<br />
documents and literature. There<br />
is now a national contact directory<br />
that users can add themselves to.<br />
And users can now share innovative<br />
projects they are working on<br />
with the rest of the primary mental<br />
health sector.<br />
Mental <strong>Health</strong> Programme Development<br />
team leader Nemu Lallu<br />
believes the new version of the<br />
website will help primary mental<br />
health workers, who don’t have<br />
time to scour the web for research,<br />
but want to learn about what the<br />
rest of the sector is doing.<br />
“Feedback I’ve received has<br />
indicated the sector’s need for a<br />
central repository of primary mental<br />
health information. A national<br />
contact directory is something the<br />
workforce would find particularly<br />
useful. This will support clinicians<br />
providing mental health services<br />
to share learning and knowledge.”<br />
“The new version of the website<br />
allows workers to quickly and easily<br />
add themselves to a national<br />
workforce directory, and provides<br />
them with useful and relevant<br />
news and literature on developments<br />
in primary mental health.”<br />
“We hope that this will help to<br />
stimulate the spread of innovative<br />
practice across the sector.”<br />
Because the new version of the<br />
website is part of the <strong>Health</strong>, Innovation<br />
and Improvement Research<br />
Centre, or HIIRC (www.<br />
hiirc.org.nz), new content can be<br />
easily and quickly uploaded by<br />
anyone. A virtual meeting room<br />
(available now at HIIRC) may be<br />
added in the future. This feature<br />
allows people in different parts<br />
of the country to set up an online<br />
meeting, with the option of communicating<br />
via a webcam and<br />
microphone, and even conduct<br />
a Powerpoint presentation. The<br />
new version of the website retains<br />
all the useful content from the old<br />
website, such as the popular national<br />
list of primary mental health<br />
services.<br />
Professor Bruce Arroll, Head of<br />
Department and Elaine Gurr Chair<br />
in General Practice at the University<br />
of Auckland, notes that the<br />
new look website gathers information<br />
from a wide range of sources<br />
and provides an opportunity for<br />
interaction.<br />
“It is particularly good to see news<br />
of research and primary health organisation<br />
initiatives as there is a<br />
lot of good work going on that can<br />
be missed by others who would<br />
be interested”<br />
“I think it will become a valuable<br />
cornerstone for primary mental<br />
health.”
Safe Staffing <strong>Health</strong>y Workplaces<br />
The Safe Staffing <strong>Health</strong>y<br />
Workplaces initiative was set up<br />
as a result of the NZNO MECA<br />
to improve the matching of<br />
resources between clincial need<br />
and staffing requirement. As a<br />
result of this initiative there has<br />
been a significant improvement<br />
in productivity at Grey Base<br />
Hospital.<br />
The end result is improved<br />
management of the inpatient<br />
bed capacity and as a result<br />
delivering on two important<br />
government targets; the elective<br />
surgical waiting list and ED<br />
waiting times.<br />
The overall aim of the project was<br />
to ensure the right people are in<br />
the right place at the right time in<br />
order to meet patient care needs.<br />
Operating beyond our capacity<br />
(a peak) or well below capacity<br />
(a trough) creates risk or waste.<br />
The aim is to work with a whole<br />
of system approach to better<br />
smooth the peaks and troughs.<br />
This factor is critical in a small<br />
rural DHB where there are less<br />
staff available at any one time to<br />
manage extremes of demand for<br />
care.<br />
A focus in hospital services has<br />
been making the connection<br />
between the things we can<br />
control (elective surgical activity)<br />
and the things we can predict will<br />
happen (winter acute admission<br />
peaks, school and other holidays,<br />
planned annual and study leave<br />
etc) to better match all the work<br />
across the systems. This will<br />
result in an annual plan and a<br />
process for ongoing review and<br />
refinement six weeks out, one<br />
week out and on the day. The<br />
work focused on developing<br />
improved care capacity<br />
management (the ability of a<br />
service to provide patients with<br />
care; not only at any one time<br />
but also across a whole year and<br />
smooth the peaks and troughs<br />
where possible).<br />
Hospital services have reviewed the<br />
way we do capacity planning and<br />
management and have developed<br />
a picture of what needs to be<br />
improved to better predict and<br />
manage the work.<br />
A series of educational workshops<br />
with Planning and Funding,<br />
Finance, Central Booking Unit,<br />
medical, nursing and allied health<br />
staff as well as those responsible<br />
for rosters, OPD and OT scheduling<br />
have been held and a draft template<br />
for presenting historical and<br />
prospective data to assist planning<br />
and managing has been agreed.<br />
The clinical, support and<br />
management team at Grey Base<br />
Hospital have worked together<br />
to develop a template for using<br />
historical and future projected<br />
patient referrals data to assist<br />
planning and managing the<br />
operating waiting list and at the<br />
same time ensure the hospital<br />
has enough beds to receive acute<br />
admissions. The tool has been<br />
developed and refined and is in use<br />
as part of the early implementation<br />
phase to manage the 2010/11<br />
contracts.<br />
Alison McDougall, process<br />
improvement coordinator, will<br />
continue to work with the team<br />
during the first few months of the<br />
use of the new tool.<br />
Improved rostering and matching<br />
nursing and midwifery staff<br />
to patient requirements using<br />
TrendCare: A key aspect of patient<br />
and staff safety is making sure the<br />
right people are in the right place at<br />
the right time.<br />
Robust rostering is an important<br />
component of the capacity planning<br />
and management work and over<br />
the past six months many of the<br />
clinical staffing groups are now on<br />
an electronic rostering system at<br />
the Base Hospital.<br />
TrendCare, a patient acuity tool,<br />
provides the facility to better<br />
predict patterns of nursing clinical<br />
hours required to provide patient<br />
care and, in turn, refine the staffing<br />
requirement in the wards.<br />
The roll-out of TrendCare to Buller<br />
and Reefton commenced in mid<br />
July under the leadership of Clinical<br />
Services Manager Barbara Smith.<br />
In Greymouth, Nurse Manager<br />
Michele Coghlan and the nursing<br />
and midwifery clinical leaders are<br />
developing confidence in reading<br />
and analysing the data. They can<br />
see the considerable variance<br />
and as the care capacity system<br />
delivers a more predictable and<br />
smoothed entry of patients into the<br />
system they will be able to utilise<br />
the TrendCare data to improve<br />
matching staff and managing<br />
workload.<br />
The core components are in<br />
place: first a draft roster policy<br />
which will provide a template for<br />
roster integrity; secondly the care<br />
capacity reporting against annual,<br />
quarterly, monthly and weekly<br />
targets and thirdly, annual or more<br />
regular variance plan reviews.<br />
In addition, should an unsafe<br />
incident occur, a review process<br />
that tests the three components,<br />
variance management, capacity<br />
management and rostering<br />
against some simple questions<br />
has been developed and trialled.<br />
The incident review (which can<br />
be used with the current WCDHB<br />
incident review process) asks<br />
how the three components work<br />
together.
<strong>Rural</strong> <strong>Skills</strong> <strong>Weekend</strong> for Medical Students<br />
<strong>Country</strong> <strong>Scrubs</strong> is the <strong>Rural</strong> <strong>Health</strong><br />
Interest Group at the Christchurch<br />
School of Medicine. This group<br />
aims to promote and encourage<br />
medical and nursing students to<br />
consider careers in rural health,<br />
as well as making them aware<br />
of current rural health issues.<br />
This is achieved through fun and<br />
educational events.<br />
The <strong>Rural</strong> <strong>Skills</strong> weekend aims<br />
to foster interest and educate<br />
students in both rural and wilderness<br />
medicine, in particular<br />
emergency medicine scenarios in<br />
the outdoors.<br />
This year’s <strong>Rural</strong> <strong>Skills</strong> weekend<br />
began by travelling to Greymouth<br />
on Friday 2nd July. Saturday<br />
began with an interesting presentation<br />
by Greville Wood about the<br />
near world-wide elimination of Polio<br />
following the introduction of the<br />
vaccine. Following this presentation,<br />
students undertook a tour of<br />
Grey Base Hospital and proceeded<br />
to learn the skill of plastering.<br />
The students found this extremely<br />
enjoyable and educational.<br />
The trip then moved to Arthurs<br />
Pass where the students stayed at<br />
the Arthurs Pass Outdoor Education<br />
Lodge.<br />
Four emergency scenarios were<br />
set up to consolidate previous<br />
skills and learn a multitude of new<br />
ones. The first of these four scenarios<br />
consisted of a tramper with<br />
full thickness burns to the hand,<br />
which required students to manage<br />
and put in place preventative<br />
measures for hypothermia.<br />
The second scenario required<br />
the extraction a passenger from a<br />
car using a board. This scenario<br />
taught the students the skills of<br />
C-spine stabilisation and effective<br />
manipulation of the interior of a<br />
car to manoeuvre the patient out<br />
the rear exit.<br />
A hypothermic patient was the<br />
centre of the third scenario. Students<br />
were required to use their<br />
basic tramping equipment to keep<br />
the patient warm, as well as attending<br />
to an ankle injury.<br />
The fourth scenario was the most<br />
challenging. Students were required<br />
to extract a climber from<br />
difficult terrain, transfer him onto a<br />
board and manoeuvre him down a<br />
steep hill.<br />
The students really appreciated<br />
these scenarios enjoying the<br />
opportunity to learn and put into<br />
practice new skills.<br />
The input of the volunteers was<br />
invaluable to the running of this<br />
weekend with many giving up a<br />
large proportion of their weekend<br />
to teach the students.<br />
The interaction between local<br />
medical professionals, local businesses,<br />
valued community members<br />
and the students provides<br />
a fun and inviting environment to<br />
learn new skills.<br />
The weekend also exposes students<br />
to many of the skills that<br />
they would need if they are considering<br />
working in rural healtha<br />
nd perhaps encourage them to<br />
follow this career path.<br />
The <strong>Country</strong> <strong>Scrubs</strong> Annual <strong>Rural</strong><br />
<strong>Skills</strong> <strong>Weekend</strong> would not have<br />
been able to proceed without<br />
the generosity from our sponsors.<br />
Solid Energy, <strong>West</strong> <strong>Coast</strong><br />
DHB and <strong>West</strong>land Milk Products<br />
gave generous funding to ensure<br />
our weekend could run to a high<br />
standard with adequate resourcing.<br />
We thank you very much for<br />
this opportunity.<br />
On behalf of all those who participated<br />
in the <strong>Country</strong> <strong>Scrubs</strong> <strong>Rural</strong><br />
<strong>Weekend</strong>, the students would like<br />
to thank everyone who helped in<br />
this weekend.<br />
The amazing support and dedication<br />
from all involved provides<br />
valuable encouragement for<br />
students to pursue careers in rural<br />
health. It is to be hoped that the<br />
<strong>West</strong> <strong>Coast</strong> will see a number of<br />
those participating in the weekend<br />
at some stage of their professional<br />
lives.