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The <strong>West</strong>erly<br />

“Te Hauauru”<br />

The staff newsletter of the <strong>West</strong> <strong>Coast</strong> <strong>District</strong> <strong>Health</strong> Board<br />

September 2010<br />

UT $4.50 ET $5.00<br />

00<br />

<strong>Country</strong> 00000 <strong>Scrubs</strong><br />

0000<br />

<strong>Rural</strong> <strong>Skills</strong> <strong>Weekend</strong>


Director of Nursing and Midwifery<br />

becomes Ministry of <strong>Health</strong> Chief Nurse<br />

Alison McDougall, Patient Journey Improvement Coordinator;<br />

Louise McLean, PA to Director of Nursing,<br />

Jane O’Malley and Karyn Kelly.<br />

Physiotherapists meet changing <strong>Health</strong> Needs<br />

Physiotherapists make enormous<br />

contributions to meeting the health<br />

needs of an ageing population.<br />

Diabetes, obesity, stroke, heart and<br />

lung problems are on the increase<br />

and not just in older people. The<br />

demands on the New Zealand<br />

health system are predicted to double<br />

over the next 10 years.<br />

Physiotherapists’ contribution is by<br />

providing assessment, education<br />

and treatments that are proven to<br />

be effective for the patients’ rehabilitation<br />

as well as being cost<br />

effective (in comparison to the cost<br />

<strong>West</strong> <strong>Coast</strong> DHB Director of Nursing and Midwifery, Dr Jane<br />

O’Malley, has recently left the <strong>Coast</strong> to take up a new position<br />

as Chief Nurse with the Ministry of <strong>Health</strong> in Wellington.<br />

The appointment is high recognition for the qualities that Jane<br />

displays and comes after an extensive international and national<br />

recruitment process.<br />

“Jane’s academic experience and commitment to developing<br />

the nursing profession provides a sound platform for her to<br />

provide leadership to nurses throughout New Zealand,” said<br />

Deputy Director-General of Sector Capability and Innovation,<br />

Margie Apa.<br />

Jane has been Director of Nursing and Midwifery at the <strong>West</strong><br />

<strong>Coast</strong> DHB since November 2005 and as well as be a staunch<br />

advocate for nursing has had an important role in such strategic<br />

initiatives as the Sustainability project, Safe Staffing <strong>Health</strong><br />

Workplace and the Integrated Family <strong>Health</strong> Centre proposal.<br />

Karyn Kelly will take up the position as acting DONM until<br />

such time as a permanent replacement is appointed.<br />

Karyn has had a long history with the <strong>West</strong> <strong>Coast</strong> DHB starting<br />

as a new graduate in 1991. In the intervening years, apart<br />

from a short time working in community services in England<br />

and Hokitika and taking parental leave, Karyn has worked<br />

around most of the base hospital secondary services at Greymouth as a staff nurse, clinical nurse specialist and<br />

occupational health nurse.<br />

Karyn has been with the Department of Nursing and Midwifery since August 2008 and was formerly the Associate<br />

Director of Nursing Clinical Practice Development.<br />

of drugs and surgery).<br />

We are all aware of the evidence,<br />

that being active prevents or improves<br />

many long term diseases<br />

and makes a huge difference to<br />

the populations’ health and sense<br />

of well-being. However if a person<br />

is unfit, older or has a chronic disease<br />

or disability, then this activity<br />

has to be introduced carefully.<br />

Physiotherapists are highly qualified<br />

health professionals who<br />

assess and recommend exercise<br />

plans that are safe and appropriate<br />

for that individual while also providing<br />

education about looking for<br />

signs of trouble.<br />

Physiotherapists consider the total<br />

health of each patient.<br />

Physiotherapists are the experts in<br />

all aspects of physical rehabilitation.<br />

Physiotherapists are adaptable,<br />

flexible and focused on meeting<br />

the challenge.<br />

Adapted from Gill Stotter, President<br />

Physiotherapy New Zealand


By now eligible voters for the local body elections<br />

should have received their voting papers in the mail.<br />

Please note there are two types of vote on the electoral<br />

paper.<br />

Voting for the local district council, the <strong>West</strong> <strong>Coast</strong><br />

Regional Council and Development <strong>West</strong> <strong>Coast</strong> is on a<br />

First Past the Post system where you need to place a<br />

tick beside the candidate of your choice.<br />

Voting for the <strong>District</strong> <strong>Health</strong> Board uses the Single<br />

Transferable Voting (STV) system where you need to<br />

rank the candidates by putting a number beside their<br />

name, where 1 is your most preferred candidate, 2 is<br />

the second most preferred, and so on. Do not put ticks<br />

against candidate names for the DHB election.<br />

Your votes need to reach the electoral Officer by midday<br />

9 October 2010. If you intend posting your votes<br />

then they should be posted no later than Wednesday 6<br />

October if they are to arrive in time to be counted.<br />

535 Years<br />

Come along and support <strong>West</strong> <strong>Coast</strong> Children with a walk around the floodwall<br />

(2.5 km) and contribute to the Fresh Future Appeal<br />

Spot Prizes<br />

Sausage Sizzle<br />

Entries available from , Victoria’s and Greymouth Fresh Choice,<br />

Grey Base Hospital - Parfitt ward, McBrearty ward and reception<br />

Recently staff at the Hokitika <strong>Health</strong><br />

Centre celebrated receptionist Andrea<br />

Beecroft reaching the milestone<br />

of thirty years working for the <strong>West</strong><br />

<strong>Coast</strong> DHB. Andrea had worked<br />

previously at Seaview Hospital<br />

before commencing at the <strong>Health</strong><br />

Centre.<br />

During discussions amongst staff<br />

it became evident the majority of<br />

staff employed at the health centre<br />

had worked for the DHB for a long<br />

period of time. Staff completed a<br />

graph recording each member's<br />

year's of service with the combined<br />

total of 535 loyal years.<br />

The longest serving employee was<br />

Cheryle Hutchinson with a total of<br />

43 years with the average length of<br />

employment being 20.5 years. To<br />

acknowledge and celebrate Andrea's<br />

and staff's loyalty to the DHB<br />

a shared lunch was held.<br />

Some of the staff who attended the<br />

celebration: Back - Wendy Stuart<br />

(receptionist); Andrea Beecroft<br />

(receptionist); Nola Rochford<br />

(<strong>District</strong> Manager WCMH); Jane<br />

Hutchinson (field worker); Judy<br />

Nicol (CMHN);Donna Cameron<br />

(CMHN); Peter Campion (Rehab<br />

Nurse); Front: Terry Guilder (Forsenic<br />

Nurse); Carlene Packham<br />

(Practice Nurse); Mere Wallace<br />

(Social Worker) and Jenny Gribben<br />

(receptionist)


Greymouth Medical Centre achieves<br />

Cornerstone accreditation<br />

Staff at Greymouth Medical<br />

Centre admire their accreditation<br />

certificate achieved after a lot of<br />

hard work at the practice.<br />

From left:- Dr Carol Atmore,<br />

Cheryl Creagh, Meriem Wilson,<br />

Dr Zoe Hart (Quality lead), Dr<br />

Jenny Spring, Dr Emma Boddington,<br />

Vicky O’Neill, Rae Woolhouse,<br />

Andrea Smith and Clair<br />

Hessey.<br />

Primary mental health website<br />

Workers in the primary mental<br />

health sector who are looking for<br />

a one stop source of information<br />

should check out the new version<br />

of the Ministry of <strong>Health</strong>’s<br />

primary mental health website<br />

www.primarymentalhealth.org.nz.<br />

The new look website, which was<br />

launched at the beginning of September,<br />

is intended to be a repository<br />

of information and tools that<br />

will encourage sector innovation.<br />

It is now more interactive and has<br />

a number of new features. Users<br />

are now able to post and comment<br />

on primary mental health news,<br />

documents and literature. There<br />

is now a national contact directory<br />

that users can add themselves to.<br />

And users can now share innovative<br />

projects they are working on<br />

with the rest of the primary mental<br />

health sector.<br />

Mental <strong>Health</strong> Programme Development<br />

team leader Nemu Lallu<br />

believes the new version of the<br />

website will help primary mental<br />

health workers, who don’t have<br />

time to scour the web for research,<br />

but want to learn about what the<br />

rest of the sector is doing.<br />

“Feedback I’ve received has<br />

indicated the sector’s need for a<br />

central repository of primary mental<br />

health information. A national<br />

contact directory is something the<br />

workforce would find particularly<br />

useful. This will support clinicians<br />

providing mental health services<br />

to share learning and knowledge.”<br />

“The new version of the website<br />

allows workers to quickly and easily<br />

add themselves to a national<br />

workforce directory, and provides<br />

them with useful and relevant<br />

news and literature on developments<br />

in primary mental health.”<br />

“We hope that this will help to<br />

stimulate the spread of innovative<br />

practice across the sector.”<br />

Because the new version of the<br />

website is part of the <strong>Health</strong>, Innovation<br />

and Improvement Research<br />

Centre, or HIIRC (www.<br />

hiirc.org.nz), new content can be<br />

easily and quickly uploaded by<br />

anyone. A virtual meeting room<br />

(available now at HIIRC) may be<br />

added in the future. This feature<br />

allows people in different parts<br />

of the country to set up an online<br />

meeting, with the option of communicating<br />

via a webcam and<br />

microphone, and even conduct<br />

a Powerpoint presentation. The<br />

new version of the website retains<br />

all the useful content from the old<br />

website, such as the popular national<br />

list of primary mental health<br />

services.<br />

Professor Bruce Arroll, Head of<br />

Department and Elaine Gurr Chair<br />

in General Practice at the University<br />

of Auckland, notes that the<br />

new look website gathers information<br />

from a wide range of sources<br />

and provides an opportunity for<br />

interaction.<br />

“It is particularly good to see news<br />

of research and primary health organisation<br />

initiatives as there is a<br />

lot of good work going on that can<br />

be missed by others who would<br />

be interested”<br />

“I think it will become a valuable<br />

cornerstone for primary mental<br />

health.”


Safe Staffing <strong>Health</strong>y Workplaces<br />

The Safe Staffing <strong>Health</strong>y<br />

Workplaces initiative was set up<br />

as a result of the NZNO MECA<br />

to improve the matching of<br />

resources between clincial need<br />

and staffing requirement. As a<br />

result of this initiative there has<br />

been a significant improvement<br />

in productivity at Grey Base<br />

Hospital.<br />

The end result is improved<br />

management of the inpatient<br />

bed capacity and as a result<br />

delivering on two important<br />

government targets; the elective<br />

surgical waiting list and ED<br />

waiting times.<br />

The overall aim of the project was<br />

to ensure the right people are in<br />

the right place at the right time in<br />

order to meet patient care needs.<br />

Operating beyond our capacity<br />

(a peak) or well below capacity<br />

(a trough) creates risk or waste.<br />

The aim is to work with a whole<br />

of system approach to better<br />

smooth the peaks and troughs.<br />

This factor is critical in a small<br />

rural DHB where there are less<br />

staff available at any one time to<br />

manage extremes of demand for<br />

care.<br />

A focus in hospital services has<br />

been making the connection<br />

between the things we can<br />

control (elective surgical activity)<br />

and the things we can predict will<br />

happen (winter acute admission<br />

peaks, school and other holidays,<br />

planned annual and study leave<br />

etc) to better match all the work<br />

across the systems. This will<br />

result in an annual plan and a<br />

process for ongoing review and<br />

refinement six weeks out, one<br />

week out and on the day. The<br />

work focused on developing<br />

improved care capacity<br />

management (the ability of a<br />

service to provide patients with<br />

care; not only at any one time<br />

but also across a whole year and<br />

smooth the peaks and troughs<br />

where possible).<br />

Hospital services have reviewed the<br />

way we do capacity planning and<br />

management and have developed<br />

a picture of what needs to be<br />

improved to better predict and<br />

manage the work.<br />

A series of educational workshops<br />

with Planning and Funding,<br />

Finance, Central Booking Unit,<br />

medical, nursing and allied health<br />

staff as well as those responsible<br />

for rosters, OPD and OT scheduling<br />

have been held and a draft template<br />

for presenting historical and<br />

prospective data to assist planning<br />

and managing has been agreed.<br />

The clinical, support and<br />

management team at Grey Base<br />

Hospital have worked together<br />

to develop a template for using<br />

historical and future projected<br />

patient referrals data to assist<br />

planning and managing the<br />

operating waiting list and at the<br />

same time ensure the hospital<br />

has enough beds to receive acute<br />

admissions. The tool has been<br />

developed and refined and is in use<br />

as part of the early implementation<br />

phase to manage the 2010/11<br />

contracts.<br />

Alison McDougall, process<br />

improvement coordinator, will<br />

continue to work with the team<br />

during the first few months of the<br />

use of the new tool.<br />

Improved rostering and matching<br />

nursing and midwifery staff<br />

to patient requirements using<br />

TrendCare: A key aspect of patient<br />

and staff safety is making sure the<br />

right people are in the right place at<br />

the right time.<br />

Robust rostering is an important<br />

component of the capacity planning<br />

and management work and over<br />

the past six months many of the<br />

clinical staffing groups are now on<br />

an electronic rostering system at<br />

the Base Hospital.<br />

TrendCare, a patient acuity tool,<br />

provides the facility to better<br />

predict patterns of nursing clinical<br />

hours required to provide patient<br />

care and, in turn, refine the staffing<br />

requirement in the wards.<br />

The roll-out of TrendCare to Buller<br />

and Reefton commenced in mid<br />

July under the leadership of Clinical<br />

Services Manager Barbara Smith.<br />

In Greymouth, Nurse Manager<br />

Michele Coghlan and the nursing<br />

and midwifery clinical leaders are<br />

developing confidence in reading<br />

and analysing the data. They can<br />

see the considerable variance<br />

and as the care capacity system<br />

delivers a more predictable and<br />

smoothed entry of patients into the<br />

system they will be able to utilise<br />

the TrendCare data to improve<br />

matching staff and managing<br />

workload.<br />

The core components are in<br />

place: first a draft roster policy<br />

which will provide a template for<br />

roster integrity; secondly the care<br />

capacity reporting against annual,<br />

quarterly, monthly and weekly<br />

targets and thirdly, annual or more<br />

regular variance plan reviews.<br />

In addition, should an unsafe<br />

incident occur, a review process<br />

that tests the three components,<br />

variance management, capacity<br />

management and rostering<br />

against some simple questions<br />

has been developed and trialled.<br />

The incident review (which can<br />

be used with the current WCDHB<br />

incident review process) asks<br />

how the three components work<br />

together.


<strong>Rural</strong> <strong>Skills</strong> <strong>Weekend</strong> for Medical Students<br />

<strong>Country</strong> <strong>Scrubs</strong> is the <strong>Rural</strong> <strong>Health</strong><br />

Interest Group at the Christchurch<br />

School of Medicine. This group<br />

aims to promote and encourage<br />

medical and nursing students to<br />

consider careers in rural health,<br />

as well as making them aware<br />

of current rural health issues.<br />

This is achieved through fun and<br />

educational events.<br />

The <strong>Rural</strong> <strong>Skills</strong> weekend aims<br />

to foster interest and educate<br />

students in both rural and wilderness<br />

medicine, in particular<br />

emergency medicine scenarios in<br />

the outdoors.<br />

This year’s <strong>Rural</strong> <strong>Skills</strong> weekend<br />

began by travelling to Greymouth<br />

on Friday 2nd July. Saturday<br />

began with an interesting presentation<br />

by Greville Wood about the<br />

near world-wide elimination of Polio<br />

following the introduction of the<br />

vaccine. Following this presentation,<br />

students undertook a tour of<br />

Grey Base Hospital and proceeded<br />

to learn the skill of plastering.<br />

The students found this extremely<br />

enjoyable and educational.<br />

The trip then moved to Arthurs<br />

Pass where the students stayed at<br />

the Arthurs Pass Outdoor Education<br />

Lodge.<br />

Four emergency scenarios were<br />

set up to consolidate previous<br />

skills and learn a multitude of new<br />

ones. The first of these four scenarios<br />

consisted of a tramper with<br />

full thickness burns to the hand,<br />

which required students to manage<br />

and put in place preventative<br />

measures for hypothermia.<br />

The second scenario required<br />

the extraction a passenger from a<br />

car using a board. This scenario<br />

taught the students the skills of<br />

C-spine stabilisation and effective<br />

manipulation of the interior of a<br />

car to manoeuvre the patient out<br />

the rear exit.<br />

A hypothermic patient was the<br />

centre of the third scenario. Students<br />

were required to use their<br />

basic tramping equipment to keep<br />

the patient warm, as well as attending<br />

to an ankle injury.<br />

The fourth scenario was the most<br />

challenging. Students were required<br />

to extract a climber from<br />

difficult terrain, transfer him onto a<br />

board and manoeuvre him down a<br />

steep hill.<br />

The students really appreciated<br />

these scenarios enjoying the<br />

opportunity to learn and put into<br />

practice new skills.<br />

The input of the volunteers was<br />

invaluable to the running of this<br />

weekend with many giving up a<br />

large proportion of their weekend<br />

to teach the students.<br />

The interaction between local<br />

medical professionals, local businesses,<br />

valued community members<br />

and the students provides<br />

a fun and inviting environment to<br />

learn new skills.<br />

The weekend also exposes students<br />

to many of the skills that<br />

they would need if they are considering<br />

working in rural healtha<br />

nd perhaps encourage them to<br />

follow this career path.<br />

The <strong>Country</strong> <strong>Scrubs</strong> Annual <strong>Rural</strong><br />

<strong>Skills</strong> <strong>Weekend</strong> would not have<br />

been able to proceed without<br />

the generosity from our sponsors.<br />

Solid Energy, <strong>West</strong> <strong>Coast</strong><br />

DHB and <strong>West</strong>land Milk Products<br />

gave generous funding to ensure<br />

our weekend could run to a high<br />

standard with adequate resourcing.<br />

We thank you very much for<br />

this opportunity.<br />

On behalf of all those who participated<br />

in the <strong>Country</strong> <strong>Scrubs</strong> <strong>Rural</strong><br />

<strong>Weekend</strong>, the students would like<br />

to thank everyone who helped in<br />

this weekend.<br />

The amazing support and dedication<br />

from all involved provides<br />

valuable encouragement for<br />

students to pursue careers in rural<br />

health. It is to be hoped that the<br />

<strong>West</strong> <strong>Coast</strong> will see a number of<br />

those participating in the weekend<br />

at some stage of their professional<br />

lives.

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