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3 years ago

Role of the Customer in Energy Efficiency and Conservation

Role of the Customer in Energy Efficiency and Conservation

The customer’s energy

The customer’s energy management options • Demand response - smart rates – Many pilots but few smart (dynamic) rate “opt out” deployments – In US, state regulators moving toward peak time rebate (PTR). • Demand response – direct load control – Decades of experience – Move to measurable and verifiable DLC – DLC 2.0 • Information induced conservation – Info alone or information with technology • PHEVs • Distributed generation 26

Big question: How will we motivate customers to be smart energy managers? • We know customers benefit from smart rates on smart meters • But, for those customers with smart meters but no smart rates (i.e., the vast majority right now) or those without smart meters, empowering customers to be smart energy managers is the key – Consumers are ready to be smart energy managers. – Need to educate and engage the customer – Technology can make a big difference 27

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