OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT
OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT
OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT
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<strong>OUR</strong> <strong>COMMITMENT</strong> <strong>TO</strong><br />
<strong>SUSTAINABLE</strong> <strong>DEVELOPMENT</strong>
52,403<br />
employees<br />
114.5<br />
billion in consolidated sales<br />
19<br />
global brands<br />
1496<br />
million in R&D investments<br />
42<br />
factories<br />
130<br />
countries<br />
4.4<br />
billion units manufactured annually<br />
Ms. Balanda Atis, Development<br />
Scientist, L'Oréal USA Research &<br />
Development laboratory in Clark,<br />
New Jersey.
PROFILE<br />
What is L’Oréal?<br />
L’Oréal is the global leader in cosmetics, with 19 global brands. We<br />
have five key expertises –hair care, hair colour, skincare, make-up and<br />
fragrances.<br />
What is this Report?<br />
This Report is a concise summary of our more detailed 2005<br />
Sustainable Development Report, which was published in June 2006.<br />
We hope this shorter, simpler version will be more suitable for<br />
employees, students and consumers. The full 64 page report can be<br />
found both on our website and in hard copy. Both reports cover all of<br />
L’Oréal’s operations and the joint venture with Galderma over the year<br />
January-December 2005.<br />
� PLEASE GET IN <strong>TO</strong>UCH!<br />
If you have any ideas, questions, feedback, or would like<br />
to request a copy of the full version, please contact:<br />
sustainabledevelopment@loreal.com
Our commitment to<br />
sustainable growth<br />
This document is a summary of our detailed<br />
Sustainable Development Report, which we published<br />
in June 2006. If you find any of the issues raised<br />
in this document interesting, we encourage you<br />
to go to the full report and find out more there<br />
www.loreal.com, in the Our Company section. If you<br />
have any ideas of how we can improve our sustainability<br />
performance, or have any questions, please get<br />
in touch with our sustainability team, at:<br />
sustainabledevelopment@loreal.com<br />
Our commitment to sustainable development_L’ORÉAL<br />
Jean-Paul Agon and Sir Lindsay Owen-Jones.<br />
Our growth must be based on a foundation of values<br />
shared by all within L’Oréal, on firm ethical standards,<br />
and a sincere awareness of our responsibility.<br />
We also demand respect for all people the company<br />
is in contact with, as well as the environment and<br />
the wider community.<br />
The very meaning of this business is to celebrate<br />
diversity. L’Oreal has made the universal dream of<br />
beauty a mode of individual expression that each
woman and each man can make their own, expressing<br />
all of their differences. We deeply believe that a<br />
company cannot fully integrate differences unless its<br />
teams are equally diverse. This diversity, more than<br />
any kind of homogeneity, makes us more creative,<br />
more imaginative and more dynamic.<br />
ACHIEVEMENTS<br />
We are proud of our environmental and social achievements<br />
this year:<br />
■ we won awards from the Anti-Defamation League<br />
and the World Diversity Leadership Council for our<br />
actions to promote diversity;<br />
■ we developed a methodology to assess our ingredients<br />
against a set of 25 sustainability criteria,<br />
including social, environmental and biodiversity<br />
impacts, and fair trade principles;<br />
■ we strengthened our management of diversity by<br />
appointing a Worlwide Diversity Manager, and diversifying<br />
recruitment sources;<br />
■ we continued our strong SHE performance, in particular<br />
reducing our injury rate by 21%, an absolute<br />
reduction in our water consumption, and increasing<br />
the proportion of waste that is returned to suppliers<br />
for re-use from 15% to 23%;<br />
02 l 03<br />
■ the launch in partnership with UNESCO of<br />
'Hairdressers of the World Against AIDS', a prevention<br />
education programme;<br />
■ the acquisition of SkinEthic in early 2006 which<br />
manufactures reconstructed human skin, to further<br />
strengthen our expertise in alternatives to animal<br />
testing;<br />
■ membership of the FTSE4Good, Ethibel and ASPI<br />
sustainability indices.<br />
Becoming a sustainable company is a long journey.<br />
We are both equally passionate about this. But we<br />
can’t do it without the support and enthusiasm<br />
of our employees and other stakeholders. If you have<br />
any suggestions on how we can make this company<br />
more environmentally friendly or socially responsible,<br />
please let us know. We look forward to hearing<br />
from you.<br />
“ WE WOULD VERY MUCH LIKE <strong>TO</strong> SHARE WITH YOU THE VALUES<br />
WE HAVE FORGED <strong>TO</strong>GETHER OVER CLOSE <strong>TO</strong> A CENTURY<br />
OF RESPONSIBLE AND <strong>SUSTAINABLE</strong> GROWTH, AND HOW WE<br />
ARE PUTTING THESE VALUES IN<strong>TO</strong> PRACTICE. ”<br />
SIR LINDSAY OWEN-JONES<br />
Chairman<br />
JEAN-PAUL AGON<br />
Chief Executive Officer
ECONOMIC AFFAIRS<br />
As an international business, L’Oréal is committed to growth that creates more value<br />
for more people with a stake in our success. The values that underpin our core business<br />
will be crucial as we grow further.<br />
L’Oréal is committed to creating value. In 2005, we<br />
injected E8.3 billion into the global economy in the<br />
form of goods purchased, employee salaries, tax<br />
paid, interest to banks, dividends to shareholders<br />
and community giving.<br />
VALUE CREATION in e millions<br />
2,852<br />
Total payroll and benefits<br />
659<br />
Distribution to shareholders<br />
17<br />
Donations to community,<br />
charity and civil society<br />
Our commitment to sustainable development_L’ORÉAL<br />
A GROWING MARKET<br />
Since 1990, the world cosmetics market has been<br />
growing at twice the rate of the annual global average<br />
GNP. It is still growing even in developed countries,<br />
thanks to new demands and new markets, but<br />
the growth of the cosmetics market is especially<br />
important in the emerging countries where the correlation<br />
between economic development and<br />
consumption of cosmetics is strong.<br />
A <strong>SUSTAINABLE</strong> GROWTH STRATEGY<br />
L’Oréal considers internal growth to be the main<br />
focus of its development. The group ensures healthy<br />
long-term geographic and sector-based balance for<br />
its brands and increases the rate of its international<br />
expansion through a highly selective acquisition
WORLDWIDE COSMETICS<br />
MARKET 1991-2005<br />
$ billions<br />
120<br />
100<br />
80<br />
60<br />
40<br />
20<br />
0<br />
63.4<br />
1991<br />
74.1<br />
1995<br />
95.9<br />
2000<br />
116.7<br />
2005<br />
policy. As a result, L’Oréal has enjoyed double-digit<br />
growth in earnings for many years. L’Oréal looks to<br />
the growth of new markets, especially in developing<br />
regions such as in Asia, Eastern Europe and Latin<br />
America.<br />
However, the group’s growth is never at the expense<br />
of a responsible attitude: by manufacturing locally as<br />
soon as practical, we contribute to local economic<br />
development, applying the principles outlined in our<br />
Code of Business Ethics. This code can be found on<br />
our website www.loreal.com<br />
COSMETICS BRANCH:<br />
2005 CONSOLIDATED SALES<br />
By business segment<br />
By Division<br />
By geographic zone<br />
04 l 05<br />
■ 24.7% Haircare<br />
■ 21.2% Make-up<br />
■ 16.6%<br />
Hair colourants<br />
■ 24.2%<br />
Skincare<br />
■ 10.3%<br />
Perfumes<br />
■ 3.0%<br />
Other<br />
■ 14.5%<br />
Professional Products<br />
■ 52.8%<br />
Consumer Products<br />
■ 25.2%<br />
Luxury Products<br />
■ 6.9%<br />
Active Cosmetics<br />
■ 47.4%<br />
Western Europe<br />
■ 27.2%<br />
North America<br />
■ 25.4%<br />
Rest of the World
RESEARCH & <strong>DEVELOPMENT</strong><br />
L’Oréal has a strong and historic commitment to research and development.<br />
R&D drives our business so that we provide an ever-expanding range of high<br />
quality, effective products for consumers.<br />
PRINCIPLES IN PRACTICE<br />
We are deeply committed to the health of our consumers<br />
and employees, as well as to the environment.<br />
We aim at all times to:<br />
■ guarantee the safety of ingredients and safe handling<br />
procedures for our raw materials;<br />
■ assess the human and environmental safety of our<br />
raw materials and formulas throughout the production<br />
process, from design to manufacture;<br />
■ increase the proportion of renewable plant-based<br />
raw materials that we use;<br />
■ protect biodiversity;<br />
■ carry out life cycle assessments of our common raw<br />
materials;<br />
■ assist our suppliers in integrating sustainable development<br />
issues;<br />
■ ensure that our purchase of raw materials supports<br />
local employment and development;<br />
Our commitment to sustainable development_L’ORÉAL<br />
■ guarantee local populations’ access to the source raw<br />
materials, recognise their ancestral know-how and<br />
take into account a fair return for these populations;<br />
■ consult with stakeholders, particularly community<br />
representatives.<br />
The R&D Department has a Sustainable Development<br />
working group to make sure these commitments are<br />
delivered. We have a Green Chemistry manager whose<br />
job it is to make sure our ingredients are made in an<br />
environmentally-friendly way. Eight part-time Green<br />
Chemistry roles have also been created.<br />
� DID YOU KNOW?<br />
Around 40% of raw materials used by L’Oréal are of<br />
plant origin and therefore renewable. We are working<br />
to increase this. We also seek to develop ingredients<br />
of low ecotoxicity or that are biodegradable.
PRODUCT <strong>DEVELOPMENT</strong><br />
L’Oréal is continually trying to cater more efficiently for<br />
people of diverse racial backgrounds. As part of the<br />
process of developing new products, we therefore<br />
study various skin and hair types from different parts<br />
of the world.<br />
L’Oréal R&D is also opening up to a better understanding<br />
of the emerging issues and processes<br />
surrounding the relationship to the body through a<br />
series of researches in social sciences.<br />
ALTERNATIVE TESTING METHODS<br />
In 1989 we ended all animal testing of finished products<br />
prior to their release on to the market. However,<br />
new chemical ingredients must be tested on animals<br />
by law where there is no other approved method.<br />
L’Oréal supports the 3R Rule –Refine, Reduce,<br />
Replace. We are committed to:<br />
06 l 07<br />
■ avoiding animal suffering and improve the comfort<br />
levels of these tests;<br />
■ reducing the number of animal tests;<br />
■ replacing animal tests with new testing methods so<br />
as to meet the 2009 and 2013 deadlines of the<br />
European Cosmetic Directive.<br />
For the past 15 years we have invested heavily in finding<br />
alternatives to animal testing. In particular, we<br />
invested in Episkin and in SkinEthic –companies which<br />
produce reconstructed human skin, thus eliminating<br />
the need for many of the tests.<br />
The L'Oréal Research Institute for Ethnic Hair and Skin in Chicago analyses how hair and skin change with ethnicity.
2 903<br />
cosmetics and dermatological<br />
research employees<br />
including 50% of Galderma research employees<br />
ASSESSING THE ENVIRONMENTAL AND<br />
SOCIAL IMPACT OF INGREDIENTS<br />
In 2005 L’Oréal added 25 environmental, social and<br />
ethical criteria to our system of assessing new ingredients.<br />
In the future, all our ingredients will be assessed<br />
on whether our use of them preserves biodiversity,<br />
promotes fair trade, and has positive social<br />
impacts. These are backed by research. If this shows<br />
that by buying a certain ingredient, we are contributing<br />
to deforestation, abuse of human rights or that local<br />
communities are not benefiting appropriately, we will<br />
take steps to resolve the issue.<br />
This sustainability assessment system is currently<br />
being piloted with eight suppliers and we are expecting<br />
to conclude the pilot by the end of 2006 and start<br />
general deployment in 2007.<br />
EXAMPLE OF THE ASSESSMENT OF<br />
ONE OF <strong>OUR</strong> RAW MATERIALS<br />
■ 100%<br />
Preserve health and safety of people<br />
■ 71%<br />
Preserve health and safety<br />
of the environment<br />
■ 87%<br />
●<br />
Protect biodiversity<br />
■ 85%<br />
Promote fair trade practices<br />
■ 100%<br />
Consider social<br />
and societal impacts<br />
529 patents filed in 2005<br />
Our commitment to sustainable development_L’ORÉAL<br />
●<br />
●<br />
●<br />
●<br />
Promoting Fair Trade Practices<br />
L’Oréal R&D is also working to extend partnerships<br />
with suppliers in order to share good<br />
practices and develop an effective sustainable<br />
development policy throughout the entire chain.
CONSUMER SAFETY<br />
The safe use of our products by consumers is our<br />
highest priority. For many years L’Oréal has applied<br />
very strict rules regarding the safety of ingredients. We<br />
keenly monitor all scientific research, and if scientific<br />
evidence were to show an ingredient to be harmful, we<br />
Nanotechnology<br />
This is a new technique we use to observe particles<br />
on a nanometric scale, which is a much<br />
smaller scale than we have been able to before.<br />
We use this new capability in three main ways:<br />
■ to examine the properties of skin and hair in<br />
even more detail;<br />
■ to create really small ‘nano-emulsions’ of very<br />
fine droplets, which give products such as<br />
creams different textures;<br />
■ to improve products, for example sunscreen<br />
where smaller particles filter UV rays more efficiently.<br />
Independent research has shown that nanoemulsions<br />
are harmless and that there is no<br />
penetration of nano-pigments (e.g. titanium<br />
08 l 09<br />
would remove it from our products. More precisely,<br />
our position on ingredients such as phthalates, musks,<br />
triclosan or parabens, and our reduction, replacement<br />
or substitution programs are detailed in our<br />
Sustainable Development report, p.24-27.<br />
By enlarging objects 10,000 times, these electronic microscopes are used<br />
to explore and understand the inner structure of the hair and skin.<br />
dioxide) into skin. Beyond these practical applications,<br />
the development of nanotechnology raises<br />
new questions, as for all major innovations,<br />
about the available scientific knowledge, ethical<br />
issues and potential applications.<br />
L’Oréal is involved in several French and international<br />
programmes including the International<br />
Council on Nanotechnology and the Center for<br />
Biological & Environmental Nanotechnology,<br />
Houston, and is working closely with academics<br />
and institutions such as the European Union<br />
Scientific Committee on Consumer Products, the<br />
Working Group on Nanosubstances in Cosmetics,<br />
and the CNRS-French Scientific Research Centre<br />
Ethics Committee.
SOCIAL AFFAIRS<br />
L’Oréal believes that employee development is a fundamental driver of economic<br />
performance. We therefore aim to be one of the world’s best employers in terms<br />
of overall appeal, pay, promotion, training, profit sharing and job satisfaction.<br />
DIVERSITY<br />
Diversity lies at the core of what we do. Because we<br />
believe that differences are a source of enrichment<br />
and creativity, we try to make diversity a key element<br />
of our human resources policy. Our Code of Ethics,<br />
which is available on our website, states that at<br />
L’Oréal, all forms of discrimination concerning gender,<br />
age, disability, race, religious or political beliefs<br />
and many other issues, are unacceptable.<br />
To promote diversity, we:<br />
■ signed up to the Diversity Charter in France, along<br />
with 200 other companies, as a public commitment<br />
to promoting cultural, ethnic and social diversity<br />
within L’Oréal;<br />
■ created the position of Diversity Manager whose<br />
job it is to improve diversity throughout the company;<br />
Our commitment to sustainable development_L’ORÉAL<br />
■ trained over one thousand managers worldwide<br />
on diversity issues.<br />
� DID YOU KNOW?<br />
■ 53% of managers at L’Oréal are women.<br />
■ 33% of the staff on management boards are women,<br />
■ in the US, 42% of the workforce in R&D are from<br />
minorities.<br />
■ There are 104 different nationalities among managerial<br />
staff.<br />
RECRUITMENT<br />
Attracting talented people is vital to support our<br />
growth worldwide. In 2005, we received 515,500 job<br />
applications, carried out 45,300 interviews, and recruited<br />
2,027 managers from 75 different nationalities!
� DID YOU KNOW?<br />
L’Oréal is consistently rated one of the best<br />
companies in the world to work for…<br />
■ We were voted the second most desired company<br />
to work for in a survey by the Universum Institute of<br />
5,373 European students.<br />
■ We were voted the second best at developing talent<br />
in the ‘Companies for Leaders in Europe’ survey of<br />
101 companies.<br />
■ In France, out of the 50 companies assessed using a<br />
questionnaire mainly filled out by the employees themselves,<br />
L’Oréal was ranked in fourth position of the companies<br />
that are great to work for. L’Oréal was also both the first<br />
French and first manufacturing company in the ranking.<br />
Skills development<br />
We aim to offer all our employees high quality training<br />
and tailored career development. In 2005, 62% of<br />
managers and 58% of all employees received training.<br />
In France we also took on 566 apprentices as<br />
part of this commitment.<br />
Rewarding employees<br />
L’Oréal tries to offer employees and their families the<br />
best reward packages and benefits possible. Our pay<br />
is designed to be highly competitive to attract and<br />
retain talented individuals. Since 2001 we have been<br />
rolling out a Worldwide Profit Sharing Plan, so that<br />
all employees can benefit from our success. In 2006<br />
through this scheme employees in almost all countries<br />
that meet their targets will be given the equivalent<br />
of an additional 3-3 1/2 weeks salary.<br />
Promoting social dialogue<br />
We believe that strong social dialog between management,<br />
employees and unions is vital for a healthy company.<br />
Over 24,000 employees are covered by our European<br />
social dialogue body, the Instance Europeénne de<br />
Dialogue Social (IEDS). In France, there are 91 bodies with<br />
over a thousand representatives to ensure partnership<br />
between management and employees reprensentatives.<br />
10 l 11<br />
Suppliers<br />
It is very important to us that all our suppliers maintain<br />
good labour standards in their operations. We do<br />
not want anything we sell to have been made in factories<br />
with poor conditions, wages, or child labour. To<br />
make sure this doesn’t happen, we send independent<br />
specialists, Bureau Veritas and Intertek, to carry out<br />
audits of the factories that we buy from. To date,<br />
more than 152 audits have been carried out.<br />
Where we find evidence of violations of these standards,<br />
we require suppliers to improve the situation,<br />
and our independent auditors then go back and check<br />
that this has been done. We believe it is better to work<br />
in this way to help improve labour standards, but in<br />
the few cases where suppliers have consistently poor<br />
standards, we will cease to buy from them.<br />
We are now introducing guidelines for our buyers to<br />
make sure they understand these issues, and will<br />
only give new business to suppliers who have been<br />
audited and who comply with our standards.<br />
More than 152 audits have been carried out.
SAFETY, HEALTH &<br />
ENVIRONMENT (SH&E)<br />
L’Oréal is passionate about improving the group’s performance on safety, health and<br />
environment. Our constant aim is to reduce our impacts on the environment and reduce<br />
the number and severity of accidents.<br />
<strong>OUR</strong> PERFORMANCE<br />
In 2005, at our 42 factories and 75 warehouses around the world, we:<br />
■ cut our total energy use by 1% per finished product;<br />
■ cut our water use by 4% per finished product;<br />
■ reduced our overall injury rate by 21% for L'Oréal employees,<br />
and by 36% for temporary employees;<br />
■ certified all but two of our factories to ISO 14001, an internationallyrecognised<br />
environmental management system.<br />
<strong>TO</strong>TAL ENERGY USED IN 2005<br />
836 million of kWh<br />
LOST TIME INJURY RATE<br />
-3.1%<br />
Unfortunately we did not meet our target to reduce the amount of waste<br />
generated per finished product. We also had an injury rate above our target of<br />
2.5 million hours worked in 19 of 42 factories and 20 of 75 warehouses. We<br />
are working hard to remedy these shortfalls.<br />
Our commitment to sustainable development_L’ORÉAL<br />
WATER CONSUMPTION<br />
3,214,000 M 3<br />
DIRECT CO 2 EMISSIONS<br />
92.7 thousand tonnes<br />
� <strong>OUR</strong> TARGETS FOR 2006<br />
This year we aim to:<br />
■ cut energy use by a further<br />
5% per finished product;<br />
■ reduce our direct carbon<br />
dioxide (CO 2) emissions by<br />
2% per finished product;<br />
■ cut water use by 10% per<br />
unit of finished product from<br />
2002 levels;<br />
■ reduce waste generated<br />
per finished product by 5%;<br />
■ reduce our injury rate by<br />
a further 24% to 2.5 injuries<br />
per million hours worked.
How is SH&E managed?<br />
Overall responsibility for safety, health and environment<br />
issues at L’Oreal rests with Marcel Lafforgue,<br />
Executive VP Production and Technology. Reporting<br />
to him, Zack Mansdorf runs the SH&E department<br />
with the help of SH&E managers within zones, divisions<br />
and at sites. A typical factory of 350 workers<br />
has three or four full-time staff in its SH&E department,<br />
while administrative sites usually have one<br />
person with this responsibility at country level.<br />
Climate change<br />
L’Oréal is working to reduce our energy consumption,<br />
as this makes sense financially as well as environmentally.<br />
Our greenhouse gas emissions are mainly CO 2 from<br />
the use of fossil fuels for the generation of steam in<br />
factories and for heating the group’s buildings. In<br />
addition, CO 2 is indirectly generated through our<br />
electricity use and by the transportation of our products.<br />
Of the energy we use in our factories and<br />
warehouses, 49% comes from electricity, 45% from<br />
gas and only 6% from oil. We use gas where possible<br />
since it is a cleaner fuel than oil. We are also<br />
continually looking out for less polluting transport<br />
solutions, such moving transport from road to rail.<br />
To achieve our target of a 5% cut in energy use per<br />
finished product this year, we are investigating many<br />
different new technologies –some that reduce our<br />
energy use and some that generate energy from<br />
renewable sources such as wind and solar power.<br />
For example, our Clark factory in the United States<br />
has committed itself to sourcing 3% of its energy<br />
from wind power, saving 186 tonnes of greenhouse<br />
gases as a result.<br />
Packaging<br />
Since the 1990s, L’Oréal has had a proactive policy to<br />
ensure that our packaging has minimal impact on<br />
the environment. When designing product packaging,<br />
we try to:<br />
12 l 13<br />
■ reduce the amount of raw material used;<br />
■ facilitate recycling by:<br />
- reducing the variety of materials involved;<br />
- labelling products with details of the components<br />
and their recyclability;<br />
■ continually involve our packaging suppliers in our<br />
efforts.<br />
� DID YOU KNOW?<br />
L’Oréal has an ambitious goal to send zero waste to<br />
landfill from our factories and warehouses. In 2005,<br />
38% of our sites achieved this target. We did this by<br />
recycling 35% of our waste, re-using 33%, and incinerating<br />
21% to generate heat.<br />
SH&E Awards<br />
The L’Oréal SH&E awards are in-house prizes<br />
designed to motivate employees to improve<br />
risk management and contribute to environmental<br />
protection. The aim is to foster continual<br />
improvement and encourage initiative and<br />
consistency.<br />
In 2005 the winners were:<br />
■ SH&E excellence, best performance beyond<br />
our stated SH&E goals (factories and distribution<br />
centres): Karlsruhe factory, Germany.<br />
■ The best safety and health initiative (factories):<br />
Soprocos Saint-Quentin, France.<br />
■ The best environmental initiative (factories):<br />
Ville Saint-Laurent, Canada.<br />
■ The best safety, health or environment initiative<br />
(distribution centres and office buildings):<br />
San Agustin distribution centre, Spain.<br />
■ The best community involvement (any site):<br />
Suzhou, Pudong and Yichang factories, China.<br />
These three factories are sited on the heavily<br />
industrialised Yangtze river, and set up an initiative<br />
to raise awareness among local<br />
schoolchildren of environmental problems<br />
and conservation of biodiversity, the white<br />
dolphin in particular. Around 6,500 children<br />
participated in the ‘Save Mother River and<br />
Save the White Dolphins’ initiative.
COMMUNITY AFFAIRS<br />
In every country where we do business, we support charities and projects that<br />
contribute to the community at large through philanthropy and long-term<br />
partnerships.<br />
FOR WOMEN IN SCIENCE<br />
� DID YOU KNOW?<br />
■ In 2004, of the 190 members of the French<br />
Academy of Sciences, only 14 were women.<br />
■ From 1903 to 2004, only 12 out of 503 Nobel<br />
Prizes for Science were awarded to women.<br />
■ 55% of scientists at L’Oréal are women, a proportion<br />
unmatched in our industry.<br />
Because we know that women today are underrepresented<br />
at the highest levels of science, and<br />
convinced that women researchers can influence the<br />
science of tomorrow, L’Oréal and Unesco joined forces<br />
in 1998 to promote women in scientific research<br />
by creating the For Women in Science programme,<br />
which has three parts:<br />
Our commitment to sustainable development_L’ORÉAL<br />
■ the L’Oréal-Unesco Awards –each year, five outstanding<br />
female research scientists around the world are<br />
given a personal award of $100,000. We give the awards<br />
for research in areas not related to L’Oréal’s activities;<br />
■ the Unesco-L’Oréal Fellowships –since this scheme<br />
started, 75 five young female scientists have been<br />
given awards of up to $20,000 each to pursue research<br />
in laboratories outside their country of origin;<br />
■ national Fellowship programmes –operating in 14<br />
countries in 2005, including China, India, Poland and<br />
South Africa, we aim to launch National Fellowships<br />
in 50 countries by 2008.<br />
“ WHEN YOU EDUCATE A MAN, YOU EDUCATE<br />
A PERSON. WHEN YOU EDUCATE A WOMAN,<br />
YOU EDUCATE A FAMILY, A NATION. ”<br />
An African proverb quoted by Unesco<br />
on its 50th anniversary.
Working with local communities<br />
Because L’Oréal’s business is at the centre of<br />
people’s everyday lives and well-being, we are closely<br />
involved in the life of the communities in which<br />
our facilities are located. Our local operations are<br />
given the freedom to adapt to specific local environments<br />
and choose the projects they feel most<br />
strongly about.<br />
AIDS prevention<br />
In May 2005, UNESCO and our Professional Products<br />
Division launched the prevention education programme<br />
“Hairdressers of the world against AIDS”.<br />
This programme promotes awareness of the HIV<br />
virus through the regular training we provide to our<br />
global network of hairdressers. These hairdressers<br />
then pass on their knowledge to customers at their<br />
salons, which are centres for the exchange of ideas<br />
and dialogue all over the world. Training materials<br />
compiled with UNESCO include an innovative film,<br />
presentation materials and an interactive quiz.<br />
Our efforts to combat HIV/AIDS began four years ago<br />
in South Africa. Pilot programmes adapted for the<br />
culture of each country have since been launched in<br />
India, Brazil and France. In 2006 we plan to expand<br />
the programme into the Baltic countries, the United<br />
Kingdom, China, Italy, Germany, Spain, Belgium, the<br />
Netherlands and Portugal. For more details, consult:<br />
www.hairdressersagainstaids.com<br />
Look Good… Feel Better<br />
“Look Good… Feel Better” is a joint programme of the<br />
cosmetic industry that started in the United States<br />
and has now reached 15 other countries, which helps<br />
women offset appearance-related changes from cancer<br />
treatment. The programme consists of non-medical<br />
workshops held in hospitals, which teach the<br />
women to cope with some of the side effects of<br />
chemotherapy through a 12-step skin-care and<br />
make-up lesson. L’Oréal is one of the main drivers<br />
behind this worthy venture, notably in France where<br />
the programme is called “La Vie de plus belle”.<br />
14 l 15<br />
Restaurants du Coeur<br />
For the past seven years, we have been providing the<br />
French charitable organisation “Restaurants du<br />
Coeur” with kits containing five of the group’s<br />
hygiene products covering basic family needs. They<br />
are handed out during the association’s winter campaign<br />
right across France.<br />
Supporting the Nicolas Hulot Foundation<br />
In 1995 L’Oréal became a founder member of the<br />
Nicolas Hulot Foundation for Nature and Mankind,<br />
and has supported it ever since. The Foundation’s<br />
mission is helping educate the public to be environmentally<br />
friendly.<br />
Staff volunteers for Planète Urgence<br />
In 2005 we set up a partnership with Planète<br />
Urgence, a French organisation which sends volunteers<br />
overseas to participate in various projects to<br />
help local people in their development efforts or to<br />
work on environmental protection programmes. Two<br />
of our staff volunteered to work in Mali in 2005, and<br />
a formal pilot is commencing in 2006 with a further<br />
eight staff volunteers.<br />
Hairdressers of the world against AIDS (China)
GOVERNANCE & ETHICS<br />
At L’Oréal we believe that lasting business success is built on ethical standards which<br />
guide growth and on a genuine sense of responsibility to the community at large.<br />
The L’Oréal Code of Business Ethics sets out our<br />
values and guiding principles in more detail. It focuses<br />
on six areas:<br />
■ respect for the law;<br />
■ respect for the individual;<br />
■ respect for the consumer;<br />
■ respect for the environment;<br />
■ partnership with customers, distributors<br />
and suppliers;<br />
■ principles of loyalty and integrity.<br />
Every new employee is given a personal copy, and it<br />
is available in 26 languages. We expect all employees<br />
to not only respect local law, but to comply with<br />
the standards in our Code, whatever the role or business,<br />
or wherever in the world they operate.<br />
Employees who have concerns relating to the Code<br />
are encouraged to contact their line management or<br />
Human Resources Department. All concerns are<br />
carefully examined, and we guarantee that there will<br />
be no retaliation for those who have in good faith<br />
raised a concern.<br />
In 2005 we launched a reporting system to monitor<br />
the implementation of the Code of Business Ethics,<br />
spread best practice and identify areas where improvements<br />
are needed.<br />
Our commitment to sustainable development_L’ORÉAL<br />
L’Oréal has been a signatory of the United Nation’s<br />
Global Compact since June 2003, which means that<br />
we support a set of core values in the areas of<br />
human rights, labour standards, environment and<br />
anti-corruption. We also require our suppliers to<br />
abide by the International Labour Organisation’s<br />
Declaration on Fundamental Principles and Rights<br />
at Work.<br />
HOW IS <strong>SUSTAINABLE</strong> <strong>DEVELOPMENT</strong><br />
MANAGED AT L’ORÉAL?<br />
L’Oréal’s progress on sustainability is driven by a<br />
Sustainable Development Steering Committee made<br />
up of managers from the different Divisions of the<br />
company and chaired by Pierre Simoncelli, the<br />
Director of Sustainable Development. This Steering<br />
Committee reports to the Executive Committee for<br />
Sustainable Development, made up of the five functional<br />
Executive Vice-Presidents and chaired by the<br />
Chief Executive Officer of L’Oréal, Jean-Paul Agon;<br />
this Executive Committee is responsible for overall<br />
sustainability strategy and implementation..<br />
EXTERNAL RATING<br />
L’Oréal’s progress on sustainable development has<br />
been recognised by others: we are members of the<br />
FTSE4Good, ASPI Eurozone and Ethibel sustainability<br />
indices. In September 2006 we re-entered the<br />
Dow Jones Sustainability Index.
Published by the Corporate Communications and External<br />
Affairs Division of L’Oréal group. Photographs: David Arraez,<br />
Léonardo Aversa/Gamma, Carole Bellaïche, Alain Buu, Bruce<br />
Coleman/Stock Image, Community Energy, Inc.,<br />
JF Deroubaix, Jillian Edelstein, idé, Hélène Kerhervé/Gamma,<br />
L’Oréal Recherche, Craig Marais, Johan Minaar/Status Studio,<br />
Sayah Msadek, Micheline Pelletier/Gamma, Alain Pérus &<br />
Myli Bourigault/L’OEil de Diaph, Kitti Sirichaiwat, Eric<br />
Vandeville/Gamma, Manuel Vasquez/C Producers Gamma, X.<br />
Design:<br />
133, avenue des Champs-Elysées<br />
75008 Paris – France<br />
This mark aims to certify the origin of papermaking<br />
fibres from integrated and sustainable<br />
forestry operations where controlled felling and<br />
replanting policies are enacted.<br />
The Selected Secondary Fibers mark certifies<br />
the use of recycled (secondary) pulp fibres<br />
originating from selected materials to ensure<br />
high quality raw materials which are free of<br />
impurities and mechanically sound.
Incorporated in France as a “Société Anonyme”<br />
with registered capital of €131,753,932<br />
632 012 100 R.C.S. Paris<br />
Headquarters:<br />
41, rue Martre<br />
92117 Clichy - France<br />
Tel.: +33 1 47 56 70 00<br />
Fax: +33 1 47 56 75 01<br />
Registered Office:<br />
14, rue Royale<br />
75008 Paris - France<br />
www.loreal.com