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Annual Report 2009<br />

When <strong>the</strong> appropriate channel of delivery of <strong>the</strong> document has been determined, <strong>Esker</strong> DeliveryWare <strong>the</strong>n<br />

routes it to one of <strong>the</strong> following electronic media:<br />

Business application through <strong>file</strong> transfer mechanisms or special connectors. This channel<br />

is adapted for inserting content into inbound documents (invoices, purchase orders) in <strong>the</strong><br />

enterprise system.<br />

Mail on demand sends <strong>the</strong> letters to <strong>Esker</strong> on Demand in <strong>the</strong> form of an e-mail. Depending<br />

on <strong>the</strong>ir destination, <strong>the</strong>y are forwarded to <strong>the</strong> most appropriate mail centre, which prints,<br />

folds, inserts, stamps and mails <strong>the</strong>m in real time. This media enables users to send and<br />

automate <strong>the</strong> management of <strong>the</strong>ir documents (invoices, contracts, reminders) without<br />

requiring users to change <strong>the</strong>ir working practices. This service is included under <strong>Esker</strong> on<br />

Demand<br />

Fax on demand which sends an electronic message by Internet to a faxing centre. This<br />

service is provided by <strong>Esker</strong> on Demand and allows companies that use it to avoid <strong>the</strong><br />

need to invest in telephone equipment (lines, modem).<br />

Automatic faxing: for transmitting management-type documents (purchase orders, quotes)<br />

in fax format without pre-printing.<br />

Electronic mail (email), with or without electronic signatures, for sending copies of<br />

management documents to o<strong>the</strong>r company departments. Since reforms adopted in 2003, it<br />

has been possible to send electronic invoices in Europe.<br />

Messages for mobile phones via SMS to forward alerts or notifications.<br />

Electronic archiving: for saving copies of documents sent.<br />

XML: standard global format for data presentation in a B-to-B environment for <strong>the</strong><br />

exchange of management information between companies ei<strong>the</strong>r directly or through a<br />

market platform.<br />

Uploading web content: <strong>Esker</strong> DeliveryWare provides a simple way to automatically publish<br />

data originating from information systems, formatted and published for private or public<br />

consultation.<br />

Local or remote printing when <strong>the</strong> existence of hard copies is mandatory.<br />

Any o<strong>the</strong>r electronic media can be integrated and used by DeliveryWare by means of a<br />

specific programming interface.<br />

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