Hanover Inpractice

Joint statement
The first edition of Inpractice last year proved popular with residents and staff
alike. It really brought home to us how many good ideas were being put into
practice and what can be achieved when residents and staff work together.
This year’s edition is packed with even more examples and shows the range of
different approaches taken locally – at a time when residents and staff are
especially mindful of resources.
Our experience shows that Hanover is serious about involving residents and
staff in management decisions, and ensuring they’re at the heart of what the
organisation does. Both Residents’ Council and Staff Council have a big input
at national level, but Hanover is going the extra mile to ensure there are
opportunities for local solutions to local issues. This is because it knows that
no estate is the same and because it acknowledges the importance of
individuals’ views and choices.
So whether you’re a Hanover resident or a staff member, or someone
interested in Hanover’s work, we hope you’ll take inspiration from, and apply,
the ideas in this publication in a way that works for you locally.
Hanover Inpractice
Antony Hamilton
Chair, Residents Council
Cathie Burns
Chair, Staff Council and estate manager