2012 Annual Report - Virginia Department of Transportation

Staff Hours
Training, Safety and Incident Management
Training that enhances safety standards.
Key Accomplishments in 2012:
• The HRTOC trainer provided training for three other
other Virginia TOC’s reinstated SSP programs, including
training the future trainers and travelling to the
Richmond TOC for training the whole department.
• First aid kits were updated for all the HRTOC
facilities and vehicles. Also, all Material Safety Data
Sheets books were replaced with Safety Data Sheets
book s in compliance with updated OSHA regulations.
• The HRTOC Incident Management Coordinator
attended many conferences, training courses and
groups including 8 meetings of the Hampton Roads
Drive Safe Association.
The Hampton Roads Transportation
Operations Center (HRTOC) emphasizes training
to ensure that all employees are equipped with
the skill sets required to safely and efficiently
perform their job functions. Training
components, including lesson plans and
materials, are specifically developed for
transportation operations and for HRTOC
personnel.
The HRTOC trainer offers formal training
programs, certifications and structured classes.
In 2012, 7,841 training hours were completed by
members of the HRTOC, a 37% increase from
2011. The HRTOC gained 66 new employees in
2012, all requiring new employee training. The
majority of new hires were for the SSP
department to support the SSP expansion. SSP
new hires require additional specialized
training. Over 80% of training hours completed
during the year were for the SSP department.
2012 Total Staff Hours of Training Executed,
Quarterly
2,122.5
1,833.0
2,778.0
In addition to formal training, safety meetings
are held before each SSP work shift to address
current issues and to reinforce the importance of
a safe work ethic. The safety meeting can cover
any number of issues and serve as a reminder for
things such as preventing fatigued driving,
assisting specialty vehicles including luxury and
hybrid vehicles and communicating with
motorists during assists.
There were several factors that impacted the
number of SSP accidents recorded in 2012. The
biggest factor was the SSP expansion. The
number of miles driven by the HRTOC SSP
department greatly increased, from over 1.8
million miles in 2011 to over 3 million miles in
2012! The number of miles driven by the SSP
increased so dramatically due to the addition of
new routes covering more miles of roadway and
more SSPs patrolling the routes.
Q4
Q3
Ratio of Accidents per 100,000 Miles Driven,
Quarterly
0.97
0.86
0.66
1.68
2012
2011
1,107.5
Q2
0.3
0.92
Q1
0.49
0.8
Q1 Q2 Q3 Q4
3
Accidents per 100,000
Miles Driven