CLA/APLA/NLLA - Canadian Library Association

CLA/APLA/NLLA - Canadian Library Association

L i n k i n g C a n a d a ’ s I n f o r m a t i o n P r o f e s s i o n a l s


328 Frank Street

Ottawa, ON K2P 0X8

Publication No. 40005356

Vol. 53 No. 4 (2007)







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City of St. John’s

Gibson Library Connections

Midwest Library Services

The Bibliocentre

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Nova Scotia Community

College Library

Holland College Library

Alberta Association of


Council of Post-Secondary

Library Directors (BC)

Alberta Association of

Library Technicians

Grant MacEwan College

Concordia University

College of Alberta

Wosk Family Bursary

Newfoundland and Labrador

Public Libraries

New Releases from

ALA-APA Salary Survey 2006: Librarian -- Public and Academic

A Survey of Public and Academic Library Positions Requiring an ALA-Accredited Masters Degree

ALA-Allied Professional Association and Office for Research and Statistics

Useful for librarians seeking employment in academic and public libraries, and for library directors hiring staff, this report summarizes

salaries paid as of April 1, 2006 to staff in six position categories: directors/deans, associate/assistant directors, department heads,

managers of support staff, librarians who do not supervise and beginning librarians.

The annual survey report has undergone three significant changes to help managers and librarians in academic and public libraries:

small libraries were surveyed; the number of survey recipients was tripled to capture state-level data; and salaries are not annualized.

The fourth change is that the ALA-Allied Professional Association and American Library Association Office for Research Services (ORS)

are publishing it cooperatively. The new survey includes salary data from public libraries serving populations at or above 5,000, in

recognition that of the 9,138 public libraries in the United States, more than half serve less than 10,000 citizens.

Price: $73.71 CLA members; $81.90 non-members • 8.5” X 11” • Softcover • ISBN-13: 978-0-8389-8401-7 • ISBN-10: 0-8389-8401-0 • © 2006

Collaborative Strategies for Teaching Reading Comprehension: Maximizing Your Impact

Judi Moreillon

Drawing on cutting edge research in instructional strategies, Moreillon, a veteran teacher-librarian, offers a clear, rigorous roadmap to

the task of teaching reading comprehension in a proven collaborative process.

Research shows that collaboration between classroom teachers and teacher-librarians improves overall effectiveness in increasing

students’ reading comprehension. Standardized testing and No Child Left Behind (NCLB) add urgency to the issue.

Time-strapped educators wonder whether partnering with teacher-librarians will realistically improve students’ scores. Drawing on

cutting edge research in instructional strategies, Moreillon, a veteran teacher-librarian, offers a clear, rigorous roadmap to the task of

teaching reading comprehension in a proven collaborative process.

The seven strategies for enhancing reading comprehension, each with graphic organizers and three sample lesson plans, include:

providing background knowledge; visualizing; questioning; predicting; determining main ideas; utilizing fix-up strategies; and synthesizing.

In a national drive to improve test scores and build a nation of readers, these are proven teamwork tools to accomplish both goals.

Price: $40.01 CLA members; $44.46 non-members • Softcover • ISBN-13: 978-0-8389-0929-4 • ISBN-10: 0-8389-0929-9 • © 2007

Managing Facilities for Results: Optimizing Space for Services

Cheryl Bryan

Carving out new service areas within existing space, forgoing massive additions or expensive new buildings, offers a cost-effective

solution for budget-conscious libraries. Building from the proven Results Series model, this volume dovetails with the basics outlined in

The New Planning for Results: A Streamlined Approach.

It’s supplemented with 23 workforms to support the information and collection process. Three toolkits provide technical assistance

on calculating square footage, assessing the message, and complying with the Americans with Disabilities Act (ADA) requirements.

With examples ranging from small to large small public libraries, the process is equally valuable for school, special, and academic

librarians who are faced with similar space repurposing challenges. Any library can embrace these practical, proven techniques for

addressing community needs – by creating a blueprint that prioritizes services and creates the space for them within their existing


Price: $52.65 CLA members; $58.50 non-members • 8.5" X 11" • Softcover • ISBN-13: 978-0-8389-0934-8 • ISBN-10: 0-8389-0934-5 • © 2007

Storytimes for Two-Year-Olds, Third Edition

Judy Nichols

More than any other audience, two-year-olds require structures and routines for events to succeed. Storytimes for Two-Year-Olds

outlines techniques and programs proven to engage young audiences – ultimately making them lifelong readers. This classic bestseller,

first published in 1987 and expanded in 1998, returns in a refreshed third edition.

Toddlers – among the librarian’s toughest crowd – can be a wriggling, noisy, and demanding audience. Their fierce loyalty also means

they can become the library’s biggest champions.

Packed with information, ideas, and motivation, the book offers tips for librarians and educators on using materials, along with advice

for parents and caregivers. Any library serving young families will win a loyal following using the exciting storytime models in this new


Price: $42.12 CLA members; $46.80 non-members • 8.5" X 11" • Softcover • ISBN-13: 978-0-8389-0925-6 • ISBN-10: 0-8389-0925-6 • © 2007

Order from:

Canadian Library Association, 328 Frank Street, Ottawa, ON K2P 0X8

(613) 232-9625, ext. 310 • Fax (613) 563-9895 •

The Canadian Library Association is the exclusive Canadian source of all American Library Association publications



"That All May Read" was first performed by Terry Kelly at the 2006 CLA Conference. Terry Kelly is a renowned

east coast musician. A previous similar project is "A Pittance of Time" program which has been retailed to the

school sector, and to international agencies. This program is used in schools to educate children about

Remembrance Day.

"That All May Read" will be a CD/DVD educational two disc set that will contain the following tools:

• The Song

• The Music video

• A Documentary

• Literacy and reading links

• Ideas for promoting the love of reading


• Inspire children of all ages to want to read

• Inspire adults who are having challenges learning how to read to overcome these and find the courage to

seek assistance

• Provide librarians, teachers, parents and others with tools to assist in enabling people of all ages to learn

to read and to love to read

• Encourage and inspire people to understand challenges faced by those struggling to improve their literacy

skills and to subsequently remove the stigma

Terry’s company, TK Productions Ltd. welcomes input from CLA membership on the educational component of the

program (for example, advising on the literacy and love of reading resources to include, what the educational/library

market needs for this type of program to most effectively promote reading) .

The program will be officially launched Fall 2007.

CLA Price: $20.00 until August 31. Regular price $25.00. Shipping/handling & applicable taxes extra.

Revenues to support CLA

Sneak Peak at

Name: ________________________________________________________________________________ Quantity: __________________

Organization: _____________________________________________________________________________________________________

Address: _________________________________________________________________________________________________________

City: ___________________________________________________ Prov.: _______________ Postal Code: _________________________

Phone: __________________________________________ Email: __________________________________________________________

VISA / MasterCard #: ___________________________________________________ Expiry Date: ________________________________

ORDER FROM: Canadian Library Association, 328 Frank Street, Ottawa, ON K2P 0X8 • 613-232-9625 • Fax 613-563-9895 •

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Support library advocacy and promotion. Add your voice to issues of

national interest and strengthen our libraries and information communities.

Become a member today and take advantage of the many savings,

discounts and opportunities offered exclusively to CLA members!

Educational and Professional Development Services

Member preferred rate for CLA Annual Conference (saving of $200.00)

Opportunities for members to develop leadership skills through active participation in CLA

Executive Council, Division Executives and committees

Seminars, workshops. CLA Members receive preferred pricing on distance education courses

offered by the Association of Research Libraries (ARL) Online Lyceum. The course schedule is

posted on the Web site at (saving of over $100 per course)

Discount to attend the IFLA Conference (saving of $75.00)

Information and Research Services, a new online resource offering a selection of online tools and services for members.

This area features CLA Communities, online communication tools which allow members to

network with each other, share ideas, and access online resources.

CLA Digest delivers current events, news briefs, people and other relevant information in a timely

way to subscribers. The free Digest is delivered biweekly via email to subscribers

Research initiatives supported by CLA such as the 8Rs project


Feliciter, the membership publication of the Canadian Library Association. Published six times

annually, the magazine is the first choice of library and information professionals (value of


10% member discount on most CLA publications

Access to American Library Association publications through CLA’s exclusive distributorship

CLA Annual Report


CLA Members have a voice in CLA’s Campaign for Canada’s Libraries

CLA makes representation to governments on the key issues affecting the library and

information community. CLA monitors and takes positions on issues such as copyright and

funding for libraries

Resources to assist members’ own advocacy efforts

Networking Opportunities

CLA National Conference

Online networking through CLA e-communities

Affiliation to one of CLA’s five type-of-library divisions at no extra charge and the opportunity

to join others at a nominal cost (value of $30.00)

CLA Listserv, an electronic national network for the CLA community where members can work

on common issues, share opinions, and inform and influence CLA policy and programs.

Opportunity to join, at a minimal cost, one or more of 24 CLA Interest Groups that allow

members having a common interest in some aspect of the library and information community

not covered by the Divisions to meet and correspond on subjects such as literacy, distance

learning, library technicians, etc.

Grants and Awards

Eligibility for CLA awards such as the Outstanding Service to Librarianship Award and

CLA/OCLC Award for Promoting Technology in Libraries.

Application for CLA Grants of up to $1000.00

Additional Discounts and Benefits

Rebate on designated CLA publications

Subscription discount on Information Highways Magazine (savings of $30.00)

Subscription discount on the Canadian Journal of Information and Library Science (savings of $10.00)

Career advertising on the CLA Web site (saving of $75.00)

Discount Card for Hertz Canada. Using your Hertz discount as little as once or twice a year can

save you money. (saving of $25.00+)

CLA Members receive advance notice of the Young Canada Works program with program details

mailed directly to each member.

Additional membership information and forms are also available on the

CLA Web site at



Don Butcher

Copy Editor

Jennifer Jarvis


Judy Green

Contributing Editors

Guest Editor

Judy Green

Layout & Design/

Review Coordinator

Beverly A. Bard

Member Communications Committee


Alison Ambi, Jocelyn A. Covert, Frances Davidson-

Arnott, Connie Forst, Joanne Heritz, Darcy Hiltz,

Terry Nikkel, Rae-Lynne Patterson, E. Jane Philipps,

Wendy Rodgers, Jana L. Sheardown

Published since 1956 by the Canadian Library

Association 6 times per year as a membership

service to CLA members in good standing.

Volume 1, No. 1 to the present issue is available

on microfilm from CLA. Indexed in the

Canadian Index and Library Literature and

available online in the Canadian Business &

Current Affairs Database.

Deadlines are as follows:

Issue Editorial Advertising

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2 Feb. 23 March 3

3 April 5 April 12

4 June 22 June 29

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Acceptance of an advertisement does not imply

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Canadian Library Association

328 Frank Street

Ottawa, Ontario K2P 0X8

(613) 232-9625

FAX: (613) 563-9895

Advertising, including career ads:

Judy Green

Advertising Manager, CLA

Tel.: (613) 232-9625, ext. 322

Fax: (613) 563-9895


Printed by Tri-Graphic Printing

Ottawa, ON

©The Canadian Library Association

ISSN 0014 9802

Publication mail agreement number 40005356

Volume 53 Number 4 • 2007

CLA/APLA/NLLA 2007 National Conference


Theme: Post Conference

Guest Editor: Judy Green

CLA Sponsors


CLA Executive Council 170

Inaugural Address

By Alvin M. Schrader 172

Annual General Meeting


Highlights of the 62 nd AGM

of CLA in St. John’s, NL 176

CLA Local Arrangements

Committee & Volunteers 178

CLA Annual Conference

Awards 179

CLA Student Article

Contest Winner

Resources You Can

Count on @ Your Library

By Melissa Poremba 185

Students to CLA

The “Re”-generation of

Students to CLA 189


2007 National Conference 192

Feature Articles

Mystery Madness:

Understanding the Demand

for Crime Fiction in Libraries

by Guy Robertson 202

Canadian Library Month

Party Time!

by Alison Hopkins 205

Technology for Peace:

Crossing Paths with a

Serbian Activist

by Sabina Iseli-Otto 207

Richmond Public Library

Launches Round Ralphy Card

by Shelley Civkin 210

Preserving Canada’s Cultural

Heritage: Canadian

Conservation Institute

by Paul McCormick 212


Index to Advertisers 217

CLA Executive Council

& Staff Contacts 220



T Contents


From the Director’s Chair

“What Do the Numbers Say?”

By Don Butcher 168

Planning for IT

Shadow Strategies

By Judith M. Umbach 201

ETIG Bytes

A Brave New Virtual World,

or, 500 Librarians Can’t Be


By Krista Godfrey &

Donna Dinberg 214


CLA Volunteers & Staff

Property & Public Access –

Copyright Working Group

Committee 216

800 m Ahead: Small Public

Libraries in Canada

Carmanville Public Library

By Ernie Ingles & Martina King 218

The Great Debate 195

CLA Trade Show 2007

A Trip Through the

Trade Show 2007

By Robyn Stockand 199

All conference photos in this issue are

courtesy of Marilyn Rennick, Ottawa, Ontario

unless otherwise noted.

Front Cover

This month’s cover

Fort Amherst Lighthouse, St. John’s,

Newfoundland and Labrador

Photograph: Marilyn Rennick, Ottawa, ON

Cover Design: Beverly Bard

Feliciter • Issue #4, 2007 Canadian Library Association


D irector’s


“What Do the Numbers Say?”

Don Butcher

Back in MBA school, the student

teams I was on tried to impress our

teachers with dazzling presentations,

and we could spin some pretty good

stories. But for one course, I had a

professor who had spent the previous

40 years in business, eventually

running a few major Canadian

companies, and he never bought

the stories we were selling. He’d

start our classes or meetings with

“What do the numbers say?”

This article is about numbers;

specifically, CLA financial data. But

before flipping the page to more

interesting stories, maybe you want

to skim down and perhaps even

read the “what does it all mean?”

section below.

Former CLA Treasurer Kathryn

Arbuckle used to say, as the Finance

committee was drafting the CLA

fiscal plan, “CLA doesn’t have an

expenditure issue; we have a revenue

issue.” What she meant is that

volunteers and staff are pretty careful

about how they spend the money

that comes in. CLA is a lean organization.

Our fiscal challenge is that

we don’t generate enough money

to do all the things the Canadian

library and information community

needs us to do, never mind what we

could be doing to build a better


For 2007, Executive Council

approved expenditures of $1,564,000.

This was based on planned revenue of

$1,484,000 and an $80,000 deficit. 1

Administration and finance is

the highest-cost area, about $474,000

or 30 percent of all costs, and

includes external relations expenses

(CLA’s participation in IFLA and

the Book and Periodical Council, for

example). Administration includes

office rent and cleaning, equipment

leases, audit fees, supplies, off-site

storage of archived files, software

licences, etc.

The Executive area costs about

$350,000 or 22 percent of the budget.

It includes governance (Executive

Council, Annual General Meeting)

at 8.75 percent; government and

media relations at four percent;

special projects and most presidential


The biggest revenue-producing

activities are our annual conference

and trade show, which together bring

in $600,000, about 40 percent of

overall revenue, and generate

$280,000 to cover the costs of

activities that don’t create revenue.

Membership dues are about $450,000

or 30 percent of total revenue; of

that, about $280,000 is used to cover

non-revenue activities. Member

communications (Feliciter, website)

generate about $160,000 in revenue,

about $30,000 more than costs.

As for staffing, CLA’s payroll is

about 29 percent of expenditures,

compared to, for example, about

66 percent for large and mid-sized

urban public libraries. 2 Nobody is

getting rich working for CLA!

So what do the numbers mean?

Almost all libraries get budget

allocations at the beginning of their

fiscal year to be spent on providing

services. Those revenue sources –

the municipal government, the

university’s or school district’s budget

– are relatively stable within the year.

CLA’s revenue isn’t as reliable.

For example, the number of delegates

and exhibitors attending Conference

is dependent on many factors

(conference programming; the

location; the economy; competing

conferences; airline price wars), some

of which CLA can’t control and

can’t know about in advance.

CLA’s challenge is to have the

right mix of activities that not only

pay for themselves, but also generate

enough extra to cover value-added

services that don’t generate revenue,

like advocacy, media relations,

answering questions from students,

promoting literacy, etc. I find it

ironic that some of our most valuable

activities are hardest to sustain

because they don’t generate revenue;

it would be easier, but an abdication

of our responsibilities, to focus

only on revenue-producing actions

like continuing professional


168 Canadian Library Association Feliciter • Issue #4, 2007

L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s


Unlike most libraries, CLA is

fortunate to have multiple revenue

sources, which is less risky than

having all our eggs in one basket.

The balance between our different

revenue streams might be slightly off;

we probably need more money from

membership dues, which is our most

stable revenue source, to balance the

natural fluctuations from other


The numbers say Kathryn

Arbuckle was right. From a business

perspective, CLA needs to generate

more revenue from a range of sources

to have a stronger voice on the

national stage, to reduce corporate

risk, and to build more capacity to

aid librarians, trustees, vendors,

students, libraries and other

stakeholders in the library and

information community.

1. All figures exclude donations and

expenses for CLA’s charitable

activities, such as the Intellectual

Freedom or Scholarship funds.

2. Canadian Urban Library Council,

Canadian Public Library Statistics-




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Feliciter • Issue #4, 2007 Canadian Library Association







Alvin M. Schrader


School of Library and

Information Studies

3-13 Rutherford South

University of Alberta

Edmonton, AB T6G 2J4

(780) 492-5372

Fax: (780) 492-2430


Linda Cook


Edmonton Public Library

7 Sir Winston Churchill


Edmonton, AB T5J 2V4

(780) 496-7050

Fax: (780) 496-7097



Ken Roberts

Chief Librarian

Hamilton Public Library

P.O. Box 2700, Station LCD 1

55 York Boulevard

Hamilton, ON L8N 4E4

(905) 546-3215

Fax: (905) 546-3202


Terri Tomchyshyn


Library Information Services

Dept of National Defense

9 Rickey Place

Ottawa, Ontario K2L 2E2

(613) 991-7188

Fax: (613) 991-7199


Richard Beaudry


Alison Nussbaumer


Susan McLean

President (CASLIS)

Ingrid Moisil

8478 214th Street

Langley, BC V1M 2J2

(604) 512-1400

University Librarian

University of Northern

British Columbia

3333 University Way

Prince George, BC V2N 4Z9

(250) 960-6612

Fax: (250) 960-6610

Director of Public

Services/Deputy CEO

Halifax Public Libraries

60 Alderney Drive

Dartmouth, NS B2Y 4P8

(902) 490-5898

Fax: (902) 490-5762


Resource Manager

Bibliothèque municipale

de Gatineau

Bibliothèque Bowater

C.P. 1970, succ. Hull

Gatineau, QC J8X 3Y9

(819) 243-2345 x 2567

Fax: (819) 243-2306

170 Canadian Library Association Feliciter • Issue #4, 2007






Lawrence Lavender


Shelagh Paterson


Cheryl Stenström


Judy Dunn

210 23rd Avenue North

Creston, BC V0B 1G5

(604) 913-1424

Fax: (604) 913-1413

Director, Advocacy, Sales

and Marketing

CNIB Library

1929 Bayview Avenue

Toronto, ON M4G 3E8

(416) 486-2500 x7670

Fax: 416 480-7700

Library Consultant

P.O. Box 1798

Lunenburg, NS B0J 2C0

(902) 640-2265

Assistant Dean

University of Toronto

Faculty of Information


140 St. George Street

Toronto, ON M5S 3G6

(416) 978-3934

Fax: (416) 978-5762


Don Butcher

Executive Director

Canadian Library


328 Frank Street

Ottawa, ON K2P 0X8

(613) 232-9625, ext. 306

Fax: (613) 563-9895

Feliciter • Issue #4, 2007 Canadian Library Association




Address 2007

Alvin M. Schrader

Incoming CLA President

Alvin M. Schrader’s

Inaugural Address

May 26, 2007

St. John’s, Newfoundland and Labrador

Libraries and Publishing 3.0:

Connecting Authors to Readers

in the Digital Age

Good afternoon, everyone. Bonne

après-midi à tous. Thank you,

outgoing President Linda Cook.

Congratulations to you and to the

CLA staff led by Executive Director

Don Butcher for an outstanding conference

in St. John’s, Newfoundland

and Labrador, and for your leadership

this past year. In particular, I want to

pay tribute to CLA staff member

Sylvie Deliencourt for her exemplary

service in organizing the conference,

as well as our two previous annual

conferences, and to extend good

wishes to her for great success as she

pursues other career opportunities.

Sylvie has been a great asset to CLA,

and we will miss her immensely.

I also want to add my own

“thank you” to the local arrangements

committee in St. John’s for their

hospitality and helpfulness; the

booklet they produced, “Dining in

Downtown St. John’s: Tastefully

Created by the 2007 Local

Arrangements Committee,” is a

collector’s item! Thanks also to all

of the volunteers for making our

conference experience so seamless

and easy; to all of our exhibitors for

their tremendous support; and to the

conference program committee for

putting together an outstanding

program. And finally, thank you to

our conference partners, the Atlantic

Provinces Library Association and

the Newfoundland and Labrador

Library Association. The 2007

conference is going to be a hard act

to follow next year in Vancouver!

It is my pleasure and great honour

to serve our association as President

for the coming year. I realize that

following in the distinguished

footsteps of Linda Cook and other

presidents (including, to name only

the most recent, Barbara Clubb,

Stephen Abram, Madeleine Lefebvre

and Wendy Newman) is an act of

brash folly – or at the very least,

considerable naiveté. And also

terror. Not terrorism, just terror.

At least that’s what I felt at our

conference in June 2006 in Ottawa.

Although Executive Director Don

Butcher didn’t know it at the time,

the groundwork for my state of

agitation had been laid several weeks

beforehand, when he very helpfully

sent me a “suggested” itinerary for

each of the five days I would be at

the conference.

This itinerary started with a few

“optional” meetings on Wednesday,

including the last meeting of the

outgoing Executive Council in the

afternoon and the opening reception

for the conference itself in the early

evening. However, it did not include

my own conference session the next

day on “The Last Taboo,” something

that I had wanted to contribute to

the conference program many

months before when I didn’t think

I would have much to do there in

Ottawa! The itinerary concluded

with my very first Council meeting

as Vice-President and President Elect

on Sunday after the conference

whirlwind had subsided, with Linda

Cook in the chair as our new President.

At one point on Saturday, as I

came out of my last early-morning

session looking desperately for coffee

and Valium (not necessarily in that

order!), I saw a big sign for another

conference going on in the hotel

172 Canadian Library Association Feliciter • Issue #4, 2007



Address 2007

Alvin M. Schrader

meeting room right next to ours.

The sign read, “Ottawa Anxiety

and Trauma Clinics Conference,”

and I knew instantly that that was

where I should be! It was quite

tempting to go in.

Perhaps I am exaggerating

slightly... but I did have to keep

reminding myself of the advice given

to me by Karen Adams shortly after

my election, when I mentioned to

her I was a bit confused about what

I should be doing – and not doing –

as the incoming VP/PE. Karen very

kindly said to me, with a wry smile

and in her matter-of-fact tone,

“Just remember, you are princessin-waiting

for a year.”

And that, albeit gendered,

advice helped to keep some of my

anxiety under control. But still, it

has been a steep learning curve –

and it is still curving, mostly uphill,

though once or twice a little bit


And incidentally, all of this

excitement at the 2006 conference

was spiced up a notch with the many

bus trips back and forth during the

Thursday and Friday events to our

last-minute, improvised conference

site because of the CUPE workers’

strike. In passing, I want to mention

there was great serendipity about

those bus trips, because we got a

chance to chat with fellow conference-goers

sitting next to us, who

might be from anywhere across

Canada and further away. I enjoyed

the opportunity to share a few

fleeting minutes with colleagues

during each of those unique busing


A passion for the profession

All in all, it has been a

challenging experience so far, but

also a deeply rewarding one, in

large measure due to the wonderful

support and encouragement that

others have given me.

I have become keenly aware of

how privileged I am to have so many

caring colleagues and friends in my

professional and personal life. And

now as I have the opportunity to

attend conferences and events across

the country, I am meeting even more

committed, articulate, enthusiastic,

passionate, interesting and fun

members of the library community.

These people include not only

librarians and library technicians,

but also our students, vendors, library

trustees, and other advocates and

supporters. This experience makes

me realize how lucky I am to be part

of a great profession – an inclusive

profession – in the service of people

of all ages and backgrounds with all

kinds of library and information


As the list of colleagues and

friends to whom I am indebted is far

too long, I am only going to mention

one person by name at this time to

thank publicly for support, and that is

my partner of 14 years and counting

(actually trying not to count) –

the rock and joy of my life –

thank you, Tony!

I recently revisited the platform

statement I wrote in 2005 for last

year’s Council elections, and I would

like to repeat excerpts here, in part

because I suspect some of you may

never have seen it, hidden away as

it was in the “ecommunities” space

on the CLA website, which is something

that will change with the new

open access policy adopted by

Executive Council on May 23, 2007,

for CLA communications and for

most CLA publications. However,

the main reason I am including this

material is because it captures my

commitment to the Association and

my passion for our profession, as well

as I am able to express these

thoughts and feelings in words:

CLA has been a continuous

part of my professional and

academic life ever since my library

school days at the University of

Toronto in the 1970s, and I am

the richer for it in knowledge,

passion, and trusted colleagues.

CLA annual conferences have

been a principal forum for my

research, and I have profited in

both my teaching and scholarship

from countless sessions presented

by other speakers.

I enumerate these highlights

only to acknowledge my roots

and my indebtedness, and to say

I will build on the Association’s

existing achievements and strategic


This I commit to do by

exploring opportunities for

supporting members in all of

our divisions, committees, and

interest groups; advocating the

value of librarians and technicians

in all sectors of the profession;

promoting diversity in staff recruitment;

mentoring new librarians;

being a bridge person with educators;

encouraging evidence-based

Feliciter • Issue #4, 2007 Canadian Library Association




Address 2007

Alvin M. Schrader

innovation; reducing the library

silos; and advocating barrier-free

accessibility for underserved groups,

through an inclusive human rights

agenda, both nationally and

internationally. Celebration and

transformation are my themes.

Even in the short time since I

wrote those words, it is a truism to

say that the world has changed.

CLA as an association has itself been

impacted by many such changes, and

over the next few months we will be

engaged in a visioning and planning

process in order to revisit and update

the Association’s strategic plan.

The National Summit on Library

Human Resources, which is

tentatively scheduled for early

2008 in conjunction with the

Ontario Library Association’s Super

Conference, is another response

to changing conditions in our

workplaces and missions.

Publishing is another arena in

which changes are occurring rapidly

and simultaneously. These dramatic

changes impact everyone from

authors to content providers and

editors, and everything from publication

design to marketing,

distribution, magazine and book

retailing, access, and library and

information services.

In this light I am pleased to

announce the theme for the 2008

annual conference, to be held in

Vancouver: “Libraries and Publishing

3.0: Connecting Authors to Readers

in the Digital Age.”

Just as the intersection of library

services and publishing denotes a

wide-ranging domain, so too is the

spirit of the Vancouver conference

meant to be broadly inclusive. It

will encompass the whole world of

digital and print publishing, as well

as publishing industry stakeholders,

including librarians and technicians

and other library workers as publishers

and authors and whatever else our

colleagues are up to these days.

This theme was inspired by an

elective course on Publishing that I

have been teaching in the Master

of Library and Information Studies

program at the University of

Alberta. This course reminded me

of how interdependent our two

professions are, and the extent to

which the changes in technologies,

economics and social patterns are

affecting both. It also made me think

about how much there is to learn

about publishing and publishing

trends. This is the first conference

theme devoted to publishing since

1979, when it was framed as

“The Librarian-Publisher Interface:

Towards a New Understanding.”

Looking ahead to Vancouver

The 2008 conference will be an

opportunity to explore our concerns

about that “interface” once again,

with renewed and more urgent

questions and critical issues to

address, such as the following:

• Will the printed page give

way to the digital screen and

paperless reading? What about


• What does publishing even

mean in a digital world?

• Who are the major stakeholders,

and how are technology,

economics and social trends

affecting each of them?

• Does reading matter in an era of

new technologies, and what does

multimedia literacy mean?

• What are the realities for those

with low literacy skills?

• What is the book’s future as a

conduit for human creativity, for

telling and retelling the stories

of the human spirit – in all

of its darkness as well as its


• What about open access, social

networking, institutional

repositories, intranets and

digital libraries?

• And when you can buy a book

from a vending machine, how

does this impact the future

of libraries and librarianship,

and the roles of librarians,

technicians, other staff and the

library community at large?

• What do publishers want from

librarians and technicians?

• In a nutshell, what does the

library community need to know

about the world of publishing,

changing economic models of

publishing, the magic of reading,

the love of books, and the common

challenges we are all facing

in the next few years?

• And how can the library

community partner with other

key stakeholders in the cultural,

heritage, literary, education,

business and media communities?

In particular, how can we

work effectively with authors,

journalists, editors, booksellers,

vendors, traditional and new

174 Canadian Library Association Feliciter • Issue #4, 2007



Address 2007

Alvin M. Schrader

media publishers, and Internet


Paramount among these many

issues is the question of how to be

vigilant in the digital age about our

core professional values, which are

grounded in freedom of expression

and the reader’s right to receive

information regardless of format.

What are the implications of the

digital world for human rights and

democracy; for cultural diversity,

inclusivity and equity of access; for

public policy and private enterprise?

In this respect, I am delighted

that this year’s CLA Award for the

Advancement of Intellectual

Freedom in Canada goes to the

group Canadian Journalists for

Free Expression. Our thanks to the

CLA Advisory Committee on

Intellectual Freedom, under the

leadership of my colleague

Dr. Toni Samek, for raising our

awareness that there are other

groups in society equally dedicated

and equally passionate in their

pursuit of the global project for free

expression (the news release is at


My hope is that we will all

come away from the Vancouver

conference with a different professional

perspective on issues we

deal with every day, and with new

understandings at our fingertips.

• Do you know, for example, how

many Canadians use the Internet

to purchase a book? Or what

percentage of book sales were

online last year?

• Do you know how many books

were published last year in all

languages around the world?

Just in English? In Canada

alone? In French in Canada?

• Are you aware of how many

Canadian publishers there are?

How many Canadian educational


• What percentage of book sales do

libraries in Canada account for?

• Do you think there is a consensus

in the Canadian library community

about whether we have a

national responsibility to buy

Canadian publications? What do

publishers and authors think

about that issue?

• Do you know how many

independent booksellers there

are across the whole country?

• Can you list the many telecommunications

technologies that

have converged over the past

150 years to become today’s

Internet? And identify their

early names and incarnations?

• Do you know what the best webbased

resource is for information

on the social and cultural impact

of publishing and printing on

Canadian history?

• And how many accredited

library school programs in

Canada and the U.S. offer a

course on Publishing, not just on

library collection development?

Or on the History of the Book?

Come to Vancouver next year

for new perspectives and insights on

these and many other issues. I know

that we will learn from each other,

and from the distinguished keynote

speakers we are planning to bring to

the conference. Our keynote speakers

will start the conversation.* The rest

is up to us.

Vancouver: May 21 to 24, 2008.

Check out the CLA website for

information on the general theme,

and on the open call for session

proposals – which, by the way, can

be on any topic of timely currency

besides publishing per se. It’s going

to be a great conference!

Au plaisir de vous voir l’an

prochain à Vancouver. See you next

year in Vancouver, May 21 to 24.

Thank you all for your support.

* Hot off the presses, I am thrilled to

be able to confirm – as I could not at

St. John’s – that one of our keynote

speakers will be Alberto Manguel,

internationally acclaimed anthologist,

essayist, novelist, editor, and author

of several books, of which the most

recent is The Library at Night, in

which he surveys the critical role

that libraries have played in our

civilization and memory. He does

this by approaching the library in a

remarkable multiplicity of dimensions

and metaphors – as myth, as space,

as power, as mind, as survival, as

imagination and as identity, among

many others.

Alvin M. Schrader, PhD, is the new

president of the Canadian Library

Association. His day job is Professor

of Library and Information Studies

at the University of Alberta.

He can be contacted at

Feliciter • Issue #4, 2007 Canadian Library Association



Annual General Meeting



Highlights of the 62 nd Annual General Meeting

of the Canadian Library Association,

St. John’s, Newfoundland and Labrador ~ May 26, 2007

CLA members reinforced the

Association’s position on what the

library community wants to see in

any new copyright legislation at the

2007 Annual General Meeting,

held May 26, 2007 in St. John’s,

Newfoundland and Labrador.

Following a recommendation

from Executive Council, the

membership approved a reduction

in the membership fee for students

from $50 to $25, effective August


In his inaugural address,

President Alvin Schrader, a professor

at the University of Alberta School

of Library and Information Studies,

noted CLA has been a continuous

part of his professional and personal

life since his student days at the

University of Toronto in the 1970s;

and CLA’s annual conferences

have been a principal forum for the

dissemination of his research.

“Celebration and transformation”

are the themes he will be encouraging

during his presidential term. The

full text of his inaugural address is

available elsewhere in this issue of


Two major resolutions and one

courtesy resolution were considered

by the members.

Resolution 2007-1

WHEREAS new librarians

and library technicians are a

vital part of the future of the

Canadian Library Association/

Association canadienne des

bibliothèques, and

WHEREAS it is important to

get new librarians and library

technicians involved in CLA

as early as possible, and

WHEREAS students usually

have to attend the CLA

conference at their own expense,

covering the cost of not only

the registration but also travel,

meals and accommodation, and

WHEREAS reducing barriers to

access is a fundamental principle

of the Canadian Library



eliminate its Conference

registration fees for student


This resolution was presented by

the New Librarians and Information

Professionals Interest Group. By

motion, it was postponed to CLA’s

current strategic planning process.

Resolution 2007-2

WHEREAS libraries are

institutions that foster wealth

and learning in their communities

by providing access to knowledge

and preserving our shared

heritage; and

WHEREAS the federal

government is committed to

introducing significant changes

to the Copyright Act; and

WHEREAS these changes to the

Act have the potential to unduly

constrain how individuals and

the libraries which serve them are

able to use content; and

WHEREAS the Supreme Court

of Canada has recognized the

importance of user rights in its

legal decisions; and

WHEREAS it is the position

of the Canadian Library

Association/Association canadienne

des bibliothèques that copyright

should be neutral in regards to

technology or format;

176 Canadian Library Association Feliciter • Issue #4, 2007


Annual General Meeting




RESOLVED that it is the

position of the Canadian Library


canadienne des bibliothèques that

any new copyright legislation:

• Protect the broad interpretation

of fair dealing as a

user’s right in the spirit of

the Great Library of the Law

Society of Upper Canada’s

victory in the CCH

Canadian v. Law Society of

Upper Canada Supreme

Court of Canada decision;

• Ensure that any legal protection

of technological protection

measures should be

specifically limited to acts

of infringement, should not

include device prohibitions,

and should not impinge on

the exercise of fair dealing

or other user rights;

• Recognize that government

documents and government

data belongs to all Canadians

and that all Canadians

should have liberal access to

these materials;

• Recognize that exceptions

for print-disabled individuals

must ensure that these

individuals have the same

ability as others to access


This resolution was presented by

the Copyright Working Group,

Committee on Intellectual Property

and Public Access. It was approved.

Resolution 2007-3

BE IT RESOLVED that thanks

and appreciation be extended to

the CLA Conference Program

Committee, Local Arrangements

Committee, staff, volunteers

and those many individuals,

groups, institutions, government

departments, fellow associations,

sponsors and companies whose

efforts and generosity have greatly

contributed to the success of

the 2007 CLA/APLA/NLLA


This resolution was approved.

Bylaw amendments deferred

The bylaw amendments put

forward at the 2006 AGM but

deferred to the 2007 meeting were

directed to Executive Council to

consider during its strategic planning.

The bylaw amendments, originally

proposed by 27 members, would

give members three choices without

paying additional fees: basic CLA

membership; basic CLA membership

and one division; or basic CLA

membership and up to two interest


New Executive Council


Joining Dr. Schrader on the

2007-08 Executive Council are


Ken Roberts; Past President Linda

Cook; Treasurer Terri Tomchyshyn;

Councillors-at-Large Judy Dunn,

Shelagh Paterson and Cheryl

Stenström; and Division Presidents

Susan McLean (CAPL), Ingrid

Moisil (CASLIS), Alison

Nussbaumer (CACUL), Richard

Beaudry (CASL) and Lawrence

Lavender (CLTA).

Presentation of the 2007

fiscal plan

Due to a technology problem,

only basic information on CLA’s

2007 fiscal plan was presented.

More detailed information appears

in Executive Director Don Butcher’s

report in this issue of Feliciter.

Feliciter • Issue #4, 2007 Canadian Library Association


CLA Local Arrangements Committee &Volunteers 2007

Thank You…

The Canadian Library Association is grateful to the many generous supporters, volunteers and professionals

who have made this conference possible. We thank the conference program committee and the local arrangements committee

members and the many others who have contributed in-kind support and provided services, materials and

planning skills to insure the success of this national event.

2007 CLA Local Arrangements Committee

Shannon Gordon, Co-Chair & Hospitality Co-coordinator

Heather Pretty, Co-Chair & Volunteers Co-coordinator

Catherine Lawton, Job Link/Internet Café Coordinator

Heather Roberts, Donations Co-coordinator

Annette Anthony, Donations Co-coordinator

Angela Lonardo, Author Book Signing Coordinator

Alison Mews, Volunteers Co-coordinator

Gillian Byrne, Secretary/Public Relations Co-coordinator

Wendy Rodgers, Secretary/Public Relations Co-coordinator

Krista Hill, Hospitality Coordinator

Thank you for your in-kind contribution

Beagle Paws

Breakwater Books

Centre for Newfoundland Studies, Queen Elizabeth II Library, MUN

City of St. John’s

Craft Council of Newfoundland and Labrador

Department of Health & Community Services

Devon House

Dicks & Company

The Downhome Shop and Gallery

Fisheries & Oceans Canada/Pêches et Océans Canada

Flanker Press

Granny Bates

Jesperson Press

Living Planet

Marketing and Communications Division, Memorial University of


Memorial University of Newfoundland, Faculty of Education

National Research Council, Canada Institute for Scientific and

Technical Information, (NRC-CISTI), St. John’s

Newfoundland Heritage Shops

Newfoundland Weavery

Northern First Aid

Purity Factories

Queen Elizabeth II Library, MUN

Rodrigues Winery

Roman Catholic Archdiocese of St. John’s Archives & Museum

The Rooms Corporation

Running the Goat Press

A special thank you

To Marilyn Rennick who once again graciously accepted our

invitation to be the Conference Photographer.

From left to right: Catherine Lawton, Alison Mews, Krista Hill,

Trish LeBlanc, Shannon Gordon, Gillian Byrne, Heather Pretty,

Wendy Rodgers, and Karen Lippold

Thank you also to those who have worked

closely and helped the Local Arrangements

Committee in organizing the following


Heather Myers, Author Book Signing

Pat Warner, Author Book Signing

Dianne Taylor-Harding, Hospitality

Trish LeBlanc, Hospitality

Stacey Penney, Hospitality

Karen Lippold, Donations

Program Committee

Judy Dunn, Trends and Research Stream

Kathleen DeLong, Management Stream

Pat Cavill, Advocacy & Public Relations Stream

Beth Hovius, Services Stream

Gwen Zilm, Technology Stream

Linda Cook, CLA President

Program CLA Units Liaison

Cabot Yu, CASLIS

Sue Cleyle, CACUL

Richard Beaudry, CASL

Art Battiste, CLTA

Barb Love, CAPL

Elaine MacLean, Interest Groups

Shelagh Paterson, Interest groups

178 Canadian Library Association Feliciter • Issue #4, 2007

Annual Conference


CLA 2007



Larry Moore, Executive Director of the Ontario Library Association,

was awarded the 2007 CLA Outstanding Service to Librarianship

Award by CLA President Linda Cook on May 26 at the

CLA/APLA/NLLA National Conference. Larry Moore has

made significant contributions to Canadian librarianship over an

almost 50-year career – first as a practitioner, then as an educator,

and for the past 22 years as Executive Director of the Ontario

Library Association.



Rae Hazelwood accepted the CLA/Information Today Award for

Innovative Technology on behalf of the University of Lethbridge

Library. The award was given in recognition of the U of L Library

Web Team’s development of the internal staff resource called

SourceWeb. This award is generously sponsored by Information

Today Inc.



Canadian Journalists for Free Expression (CJFE) received the award

for the 2007 Advancement of Intellectual Freedom in Canada.

CJFE is a non-governmental, non-profit organization supported by

Canadian journalists and advocates of free expression. It manages

the world’s only freedom of expression network, the International

Freedom of Expression eXchange (IFEX).



Alex Isings, 3M Canada Sales and Marketing Manager, Library

Systems, and Jane Schmidt presented the 2007 CLA/3M Canada

Award for Achievement in Technical Services to Deborah Defoe and

Barb Love of the Kingston Frontenac Public Library for its project

entitled “RFP Application Mashup.”

Feliciter • Issue #4, 2007 Canadian Library Association


Annual Conference


CLA 2007


Melissa Poremba accepted her award as winner of the Canadian

Library Association’s 24th Student Article Contest for her article

“Resources You Can Count on @ Your Library,” which appears in

this issue of Feliciter. The award, generously sponsored by Bowker,

Micromedia ProQuest, Coutts Information Services and the

Wosk Family Bursary, was presented by Linda Cook, CLA President,

on May 26 during the CLA/APLA/NLLA National Conference.



Christiane Charette, from Montreal’s Direction associée

Bibliothèques, was awarded the 2007 CLA/Ken Haycock Award

for Promoting Librarianship. Christiane Charette was absent for

the award ceremony, held in St. John’s on May 26.



The CLA Library Technician Interest Group (LTIG) Award of Merit

was presented to Erica Smith, Library Technician at Five Bridges

Junior High in Hubley, Nova Scotia. Frank Mussche of Libramation,

the award’s sponsor, presented the award at the CLA/APLA/NLLA

National Conference in St. John’s.



The 2007 Miles Blackwell Outstanding Academic Librarian Award

was presented to William R. Maes at the CACUL Annual General

Meeting on May 25, during the CLA/APLA/NLLA National

Conference in St. John’s. The award was presented by Sylvain

Robichaud from Blackwell’s and Janice Hayes and Alison

Nussbaumer from CACUL.

180 Canadian Library Association Feliciter • Issue #4, 2007

Annual Conference


CLA 2007


The 2007 CACUL Innovation Achievement Award, sponsored

by Sirsi/Dynix, was awarded to the Service des bibliothèques de

l’Université du Québec à Montréal (UQAM). Janice Hayes and

Candice Dahl from CACUL and Claire Boisvert and Robert

Bilodeau, both from UQAM, were present at CACUL’s AGM

to receive this award.



Shelley Gullikson, the Information Literacy coordinator at Mount

Allison University Libraries, was awarded the Robert H. Blackburn

Distinguished Paper Award. Her paper, “Faculty Perceptions of

ACRL’s Information Literacy Competency Standards for Higher

Education,” was published in volume 32 of the Journal of Academic

Librarianship. Shelley was absent for the award ceremony, held in

St. John’s.



Marie DeYoung, Director of Library Services and Online Learning

at Nova Scotia Community College Library Services, is this year’s

worthy recipient of the CTCL Outstanding College Librarian Award.

The award was presented by Keith Walker and Janice Hayes of

CACUL and is generously sponsored by The Bibliocentre.


Augustana Campus Library of the University of Alberta is the

recipient of the 2007 CTCL Innovation Achievement Award for

creating a renowned information literacy program. The award is

generously sponsored by Micromedia ProQuest. Accepting the

award from Keith Walker of CACUL and Patricia Sandercock of

Micromedia ProQuest is Susan Brayford from Southern Alberta

Institute of Technology Library (centre).

Feliciter • Issue #4, 2007 Canadian Library Association


Annual Conference


CLA 2007



The 2007 CAPL/Brodart Outstanding Public Library Service Award

was presented to Josephine Bryant, City Librarian of the Toronto

Public Library. The award was presented by Peggy Walshe, CAPL

Past-President, and is generously sponsored by Brodart.


Peggy Walshe, CAPL Past-President, presented the 2007 CAPL

Conference Bursary to Terra Plato, consultant librarian with the

Chinook Arch Regional Library System, based in Lethbridge,




Christine Corston is this year’s recipient of the CASLIS Award

for Special Librarianship. The award recognizes her as a founding

member of the CASLIS Atlantic Chapter who remained actively

involved in, as well as being an enthusiastic supporter of, that

association until her retirement in 2004. Ingrid Moisil, CASLIS

President, presented the award at the CASLIS AGM on May 25

in St. John’s.


Diane Oberg accepted the CASL Margaret B. Scott Award of Merit on behalf of

Dr. Marlene Asselin from the University of British Columbia, who has made an outstanding

contribution to school librarianship at the national level. Dr. Asselin stands out for her

incredible resolve in solving the issues around combining two national school library

organizations in 2003 into the current CLA division CASL.

182 Canadian Library Association Feliciter • Issue #4, 2007

Annual Conference


CLA 2007



Mary Locke is the 2007 recipient of the Canadian Association for School Libraries

/National Book Services Teacher-Librarian of the Year Award. Mary Locke is an

outstanding teacher-librarian who has developed an active school library program in

a French immersion elementary school in B.C. Mary accepted the award from Stan

Flamer, National Sales & Marketing Manager of the sponsor, National Book Service.


This year’s recipients of the Angela Thacker Memorial Award were a

collaborative team from Langley School District No. 35 in British

Columbia: Susan Perkins, Joanie Proske, Kim Anderson, Jade Graber

and Laurie Lewis. The team created a district professional development

resource guide: Library Information Skills Survival Guide. Joanie

Proske accepted the award from CASL Vice-President Richard Beaudry.


THE WORLD BOOK SCHOLARSHIP ($2,500) is to be awarded to Nancy Black of Prince George, BC.

THE DAFOE SCHOLARSHIP ($5,000) is to be awarded to Debra Franke of Fredericton, NB.

THE WILSON SCHOLARSHIP ($2,000) is to be awarded to Michele Collins of Guelph, ON.

Feliciter • Issue #4, 2007 Canadian Library Association


Annual Conference

Book Awards

CLA 2007



David Willson from the National Book

Service and Lisa Radha Weaver, Chair

of the Book of the Year for Children

Award, presented the award for 2007

to Hadley Dyer, author of Johnny

Kellock Died Today, published by

HarperCollins Canada. The award

is generously sponsored by NBS.



Scaredy Squirrel, written and

illustrated by Mélanie Watt

and published by Kids Can

Press, won the 2007 Amelia

Frances Howard-Gibbon

Illustrator’s Award. The

award was presented by

Carol McDougall, Chair of

the award committee, and

David Willson from the

National Book Service. The award is generously

sponsored by NBS.



William Bell received the 2007 Young

Adult Canadian Book Award for

The Blue Helmet, published by

Doubleday. The award was presented

by Kimberly Sutherland Mills, chair

of the award committee.

184 Canadian Library Association Feliciter • Issue #4, 2007


Student Article Contest


Melissa (Van Kessel)


Resources You Can Count on

@ Your Library

Libraries and literacy are linked by

more than alliteration. It has long

been understood that when learning

to read and write, it is important to

read what has already been written,

and one of the best places to do that

is the library. However, our education

system has historically been based on

three fundamental pillars – the three

R’s: Reading, ‘Riting and ‘Rithmetic.

Unfortunately, the role of the library

in supporting mathematics education

has long been underestimated and

therefore underutilized. Parents,

teachers and adult educators would

serve their students well by visiting

either the school or public library for

support in teaching basic arithmetic

and numeracy skills, as well as literacy

skills, often at the same time.

Numeracy + literacy = success

Numeracy is essentially the

effective integration of mathematics

skills into usage at home, at work

and in society. Today’s students are

encouraged to go beyond rote learning

of arithmetic facts and formulas and

apply their knowledge to real-life

situations. Students need to learn

that math doesn’t exist only in textbooks!

To accomplish this, they must

be taught to recognize patterns,

classify information, organize concepts

and solve problems. Fortunately,

these same skills are also required in

literacy training, whether it be

traditional, informational or digital.

By integrating math lessons into

cross-curricular initiatives, teachers

can enhance student learning on

multiple levels and make more

effective use of class time – an

important consideration given heavy

provincial curriculum demands.

The library is an excellent place to

begin such lessons.


Most parents and teachers start

with the many nonfiction math

materials available in a library. Older

students should be taught to look in

the 510-519 areas of the print and

multimedia collections for help with

specific topics within mathematics.

While the content may have changed

little over the years, publishing

standards for such books have

improved greatly with more attractive

presentation, relevant graphs

and tables, interesting sidebars,

career information, technological

applications and Internet links.

The library offers materials

that combine the discussion of mathematical

topics with other subjects,

too. Books on shapes, origami and

the work of M.C. Escher link math

with art; while author Greg Tang

uses poetry and riddles to teach

problem-solving, addition and multiplication

skills linked to themes such

as seasons, fables and art history.

When junior and intermediate

students study different historical

periods, the librarian can show them

how to use a table of contents or

index to glean information about

the history of mathematics. Materials

on the philosophers of ancient

civilizations would reveal that

Aristotle, Plato and Pythagoras

were also mathematicians. Cindy

Neuschwander’s Sir Cumference series

links geometry concepts with

medieval studies. In anticipation of

the ever-popular math class question

“When are we ever going to have

to use this?” librarians can direct

students to the Mathworks! series

illustrating the use of mathematics

in everything from creating movie

stunts and conquering extreme sports

to solving crimes and winning a

Grand Prix. Another popular title

promoting the importance of math

in everyday life is Jon Scieszka’s

Math Curse, although its focus on

imperial measure and the U.S.

monetary system limits its appeal in

Canadian classrooms. Students interested

in logic games such as Sudoku

and Kakaro, or the probabilities

intrinsic to games of chance, can

scan the 793 and 795 areas.

Feliciter • Issue #4, 2007 Canadian Library Association



Student Article Contest


Melissa (Van Kessel)


To assist educators in locating

resources promoting the integration

of math into other areas of the

curriculum, the librarian can direct

them to the 372 shelves, help them

navigate sites such as ABC Canada

Literacy Foundation, which now

includes numeracy resources, or

demonstrate the use of subscription

databases to search relevant professional


However, both teachers and

librarians need to remember that not

all students need to be “forced” to

read math books. Many kids read

nonfiction books for pleasure.

Titles such as Johnny Ball’s Go

Figure! and David M. Schwartz’s

G Is for Googol and On Beyond a

Million are fun and informative.

Even Nancy Pearl ends her popular

readers’ advisory tool, Book Lust,

with a chapter on titles about

“nothing” – the number zero!


Before children reach school,

parents can expose them to mathematical

concepts through picture

books at the library. While there are

many titles designed specifically to

teach basic counting and arithmetic,

such as Kim Bellefontaine’s Canada

1 2 3, almost any book can be enjoyed

while subtly introducing early

numeracy skills. Children and their

storyteller can count the number of

books, pages, characters, words or

pictures; discern patterns and shapes;

classify the words or pictures into

groups with similar attributes; or

compare illustrations and books to

others and explore concepts such as

size and inequality (greater than/less


Of course, it is essential that

such discussions not detract from the

sheer enjoyment of the story and

remain short, pressure-free, secondary

exchanges. It is not even necessary

that the children supply the answers

– the parent can simply point out,

“Wow, we read three books tonight”

or “Gee, that boy is much taller than

his sister” or “By ‘biggest’ I mean the

one with the most pages.”

As they grow older, children can

continue to be made aware of the

underlying math content within

many fiction books. Stories may

involve measurement, money, time,

keeping score, geometry, probability,

cryptography or even math anxiety.

In Gary Paulsen’s popular Hatchet

series, Brian Robeson employs his

estimation skills many times in his

struggle to survive the Canadian


The librarian can demonstrate

the use of tools such as NoveList and

What Do I Read Next? to search for

books that contain mathematics as

one of their subjects. Titles in the

Math Solutions Publications series

Math and Literature provide excellent

lists of books, lesson plans and

anecdotal information covering

grades K to 8; although these titles

are typically held only in academic

libraries, the local library could

obtain them for interested educators

via interlibrary loan. A resource

useful to librarians and patrons is the

Mathematical Fiction site maintained

by Alex Kasman of the College of

Charleston. The site lists approximately

600 works of fiction containing

significant references to mathematics

and rates them with respect to math

content and literary quality. It can

be searched by author, title, genre,

topic, motif and medium, and

includes nearly 40 books under

“Children’s Literature.”

Resource organization

Mathematics lessons can be

integrated seamlessly into information

literacy sessions when students

are being taught to perform catalogue

keyword, database and Internet

searches. The Boolean operators used

in such advanced searches are a

concrete application of Venn diagrams

and the theory of the union and

intersection of sets. Danny Sullivan

provides a user-friendly lesson on how

to obtain better results in his article

“Search Engine Math,” allowing

students to see the relevance of math

concepts to their real-life obsession

with surfing the Net.

The Dewey Decimal System,

with which students must become

proficient in order to locate materials

in most school and public libraries, is

another application of their classroom

math lessons. Teachers and librarians

can collaborate to design a scavenger

hunt where students perform operations

using decimals and then locate

the matching book in the library.

Students who are comfortable with


Canadian Library Association Feliciter • Issue #4, 2007


Student Article Contest


Melissa (Van Kessel)


the ordering of decimals may even

wish to translate their skill into a

position as a library page.


As educators strive to make

learning mathematics more relevant,

the use of manipulatives is increasing.

The extent and diversity of a library

collection makes it perfect for this

purpose. Resources can be classified

by type (reference, fiction, nonfiction,

easy read), format (hardcover, paperback,

electronic), date of publication,

nationality of author, reading level,

Dewey Decimal Classification, number

of circulations, colours on cover,

shape, inclusion of photographs,

books in series... the list goes on and

on. Teachers can design lessons

whereby students use the actual

materials or the library catalogue to

categorize portions of the library’s

collection, and then utilize the data

in applications such as set theory,

patterning, graphing, estimating,

inequalities, ratio and proportion,

predicting, construction of tables

and charts, costing, and measures of

central tendency (mean, median,

mode). For example, if the school

library receives a selection of new

books through a book drive or fair,

the librarian can have the students

sort the materials into easy read,

fiction and nonfiction, tally the

results, present them in table and

graph form, and then publish their

findings in the next school newsletter

to inform parents of the

success of the initiative.

Of course, besides the pedagogical

bonus of combining practical lessons

in information literacy and numeracy,

students will be exposed to the

library collection and hopefully find

something they want to take home

and read.

Add a trip to the library

With a little planning and the

help of the local public or school

librarian, parents and teachers can

enhance literacy and numeracy

skills simultaneously through the

nonfiction and fiction collections,

the organizational structure of the

library, and the potential of library

materials as manipulatives. By

adding the resources of the library

to their arsenal of educational tools,

students from pre-school to adult

learner can expect their numeracy

skills to multiply!

Titles Referenced

ABC Canada Literacy Foundation.

“Math Literacy.”

(accessed March 16, 2007).

Ball, Johnny. Go Figure! A Totally Cool

Book About Numbers. New York:

DK Publishing, 2005.

Bellefontaine, Kim. Canada 1 2 3.

Toronto: Kids Can Press, 2006.

Kasman, Alex. “Mathematical Fiction.”

MATHFICT/ (accessed March 12,


Math and Literature [Series]. Sausalito,

CA: Math Solutions.

?page=wp15&crid=88 (accessed

March 23, 2007). [Titles in series

(various authors): Math and

Literature, Grades K-1; Math and

Literature, Grades 2-3; Math and

Literature, Grades 4-6; Math and

Literature, Grades 6-8; Math and

Nonfiction, Grades K-2; Math and

Nonfiction, Grades 3-5].

MathWorks! [Series]. Milwaukee, WI:

Gareth Stevens.


(accessed March 23, 2007). [Titles

in series (various authors): Using

Math... in the ER, on a Space

Mission, to be a Zoo Vet, to Build a

Skyscraper, to Climb Mount Everest,

to Conquer Extreme Sports, to Create

a Movie Stunt, to Design a Roller

Coaster, to Fly a Jumbo Jet, to Solve a

Crime, to Survive in the Wild, to Win

a Grand Prix].

Neuschwander, Cindy. Sir Cumference

and the First Round Table: A Math

Adventure. Watertown, MA:

Charlesbridge, 1997. [Titles in series

by Cindy Neuschwander: Sir

Cumference and... The Dragon of Pi,

The Great Knight of Angleland, The

Isle of Immeter, The Sword in the


NoveList. Ipswich, MA: EBSCO

Publishing, 2007.


(accessed March 13, 2007).

Paulsen, Gary. Hatchet. Santa Barbara,

CA: Cornerstone Books, 1989.

[Titles in the “Brian” series by Gary

Paulsen: Brian’s Return, Brian’s

Winter, The Hunt, The River].

Pearl, Nancy. Book Lust: Recommended

Reading for Every Mood, Moment and

Reason. Seattle, WA: Sasquatch

Books, 2003.

Schwartz, David M. G Is for Googol: A

Math Alphabet Book. Toronto:

Scholastic, 1998.

Feliciter • Issue #4, 2007 Canadian Library Association 187


Student Article Contest


Melissa (Van Kessel)


———. On Beyond a Million: An

Amazing Math Journey. New York:

Random House, 1999.

Scieszka, Jon, and Lane Smith. Math

Curse. Toronto: Scholastic, 2006.

Sullivan, Danny. “Search Engine Math.”

Search Engine Watch, October 26,



(accessed March 14, 2007).

Tang, Greg. Math for All Seasons: Mind-

Stretching Math Riddles. Toronto:

Scholastic, 2002. [Titles in series by

Greg Tang: The Best of Times: Math

Strategies That Multiply, The Grapes

of Math: Mind-Stretching Math

Riddles, Math Appeal: Mind-Stretching

Math Riddles, Math Fables: Lessons

That Count, Math Potatoes: Mind-

Stretching Brain Food, Math-terpieces:

The Art of Problem-Solving].

What Do I Read Next? Farmington Hills,

MI: Thomson Gale, 2007.



&id=111002 (accessed March 12,


Melissa (Van Kessel) Poremba is

currently a distance education student

in the Library and Information

Technician Program at Mohawk College

in Hamilton, Ontario. Melissa had

previously earned an Honours BA in

Economics (Waterloo), a BMath

(Waterloo) and a BEd (Toronto).

After 14 years as a stay-at-home mom

to three wonderful children, she decided

to complete the additional qualification

courses in School Librarianship at the

University of Western Ontario. Her

background as a secondary school

mathematics teacher inspired her interest

in the role of the library in supporting

numeracy education. Now she just

needs to find a job in a library!

188 Canadian Library Association Feliciter • Issue #4, 2007

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tudents toCLA

The “Re”-generation of Students to CLA:

Retain, Recruit and Restucture

to Regenerate the Library Community

Compiled by

Janis Dawson


Eight students from across Canada

were invited to participate in

the Students to CLA program as

representatives of their respective

library schools. In addition to

volunteering in various capacities

and reporting for the conference

newsletter, The Signal, the students

collaborated on the following article,

demonstrating the diversity of

knowledge and inspiration retrieved

from the 2007 CLA conference in

St. John’s. The students all welcome

feedback via their email addresses.

Regenerating the library


The theme of this year’s CLA

conference, “Regenerate – Recruit –

Retain – Restructure” struck a chord

with me. While studying at the

University of Toronto’s Faculty of

Information Studies, I learned about

the past, present and future of

libraries. The conference helped

me to piece together everything I

have learned and helped me to assess

the current and future state of


The opportunity afforded to

me through CLA, FIS and FISSC

to attend the conference was

phenomenal. Through volunteering

at the conference and attending

sessions, I was exposed to the movers

and shakers on the front lines of

change in North American libraries

and their revolutionary ideas about

regenerating libraries.

The “regenerate” theme is the

most resonating for me. Allan

Kleiman’s argument that public and

academic libraries need to adapt to

the needs and interests of seniors

remains etched in my mind. His

talk transformed everything I heard

before about the future of libraries.

It had not crossed my mind that

the baby boomer generation is

underrepresented in many public

libraries and that many are pursuing

higher education and entering

academic libraries for the first time.

Knowing this, I am beginning to

understand some of the fundamental

challenges and opportunities to

regenerate libraries now and into

the future.

By Krista Jorgensen, University of


Retaining innovative ideas

Sometimes the biggest challenge

after a conference is retaining the

innovative ideas that were the result

of excellent sessions or unexpected

conversations; notes and session

handouts help, but most often it

is the chance to talk about your

experiences that helps to secure the

energy and the creativity in your


The 2007 conference provided

plenty of ideas and know-how

about topics that relate to the idea

of retention. Perhaps the largest

challenge facing the library profession

in the next few years will be the

transfer of extensive professional

experience from the senior personnel

to current employees and new

graduates. In her opening address,

Linda Duxbury powerfully illustrated

the impact of impending retirement

on the profession. Instead of fretting

over the results that retirements

might have, we need to focus on new

ways to instruct and make available

a lifetime of learning for those who

remain. One of the most exciting

solutions suggested at the conference

was to create a workplace wiki, a

collaborative authoring tool that

would allow for linking, searches and

Feliciter • Issue #4, 2007 Canadian Library Association


S 2007

tudents toCLA

evolution. In finding a solution to

the problem of knowledge being lost

with impending retirements, we may

also find a solution to other issues

of retention such as maintaining

and expanding our customer base,

sustainable funding… not to mention

retaining the magic and fun of working

in libraries and being librarians.

By Jennifer Wilson, University of



One of the main themes integrated

into the 2007 CLA conference was

the idea of recruiting. My interests

lie in helping libraries to establish

the technologies and resources

necessary to serve their patron base.

Individuals within the library are

needed to help expand the library

into the community, both locally

and beyond. For example, it became

obvious, according to one of the

sessions I attended on working

abroad, that the resources needed to

establish a well-functioning library

in another country were there;

one simply had to find them.

Large opportunities are present for

Canadian library workers to travel

abroad and help create a library

unique to a specific environment.

Organizations such as IFLA are

among the many places to start

looking. To participate in an

Students to CLA, from left to right: Krista Jorgensen, Jonine Bergen, Ryan Marttala, Chad Murphy,

Valeria Gallo Stampino, Jennifer Wilson, Lise Brin and Janis Dawson

experience like this is also an

opportunity to not only recruit

nationally, but internationally as

well. Friendships and networks

can be created abroad as a result,

and the libraries in question can

only benefit from exchanging ideas.

One thing was evident at the

end of the conference: recruiting

librarians and library technicians

alike is an important part of maintaining

a successful library. Each

individual brings a unique aspect to

the environment in which he or she

works, and these additions will ultimately

shape the library community

into the body we are aiming for.

By Chad Murphy, Nova Scotia

Community College.


As I move from being a library patron

to a library worker, I am struck by

the constraints on our library. Some

are external in nature and we can

only advocate for change. Some,

however, are of an internal nature,

based on traditions and customs of

the workplace.

The CLA conference showcased

the dynamic changes in libraries

across Canada. The sessions I

attended were given by diverse

individuals with passion, vision and

hope for revitalization.

The themes of change and

innovation were pervasive. I took

reams of notes on “Building the

Future: A Youth Development

190 Canadian Library Association Feliciter • Issue #4, 2007

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tudents toCLA

Model for Teen Services.” I left

“The Spirit of Place” teeming with

ideas to make the renovation at

my school library successful. I

recommitted to keeping abreast

with technology through “Building

Capacity for Learning: 15 Minutes/

Day.” Indeed, I began a wiki for my

library the week I came home from

the conference. I was also impressed

by the decision of the AGM to

decrease students’ fees to join CLA.

During conference week, I

learned I can be an agent for change

for my library. It takes an idea and

a desire to change. I can do it.

So can you.

By Jonine Bergen, Red River College.

Restructuring for diversity

The quantity and variety of sessions

at this year’s CLA conference were

impressive. While deciding which

sessions to attend, we Students to

CLA had to make some tough

choices among equally interesting

offers. As a result of these choices,

it would not be surprising that each

one of us experienced the conference

in a completely different way. In my

case, much of the conference centred

around the idea of diversifying

libraries to echo the reality of

Canada’s population.

Along these lines, I attended

Vickery Bowles’s presentation on

how the Toronto Public Library has

restructured its organizational culture

to support multicultural services.

Because Toronto, similarly to other

Canadian cities, attracts a large

number of immigrants, it was imperative

for the library to make the

organizational change to provide

much-needed services to these users.

Linda Duxbury, from Carleton

University, dug further into the

impact of Canada’s demographic

changes and how these changes will

create new challenges for libraries.

The keynote speaker reminded her

audience that hiring diversity is not

only a morally attractive choice but

an imminent fact, forced by our

country’s declining rate of births and

the impending mass retirements.

Furthermore, York University

librarian Mary Kandiuk emphasized

the need to ensure that diversity

is represented equally among all

organizational levels in the library.

Indeed, to be truly representative

of Canada’s population, a library

needs diversity to be reflected from

the entry-level to the managerial

positions. As a newcomer to Canada,

listening to these speakers boosted

my confidence and generated my

enthusiasm about employment

prospects in the profession.

By Valeria Gallo Stampino, University

of British Columbia.


Looking up the definition for

“regeneration” in my rarely used

pocket dictionary (my only accessible

reference tool now that I have

unplugged my Ethernet cable to

quell my web addiction), I find that

its yellowed pages list quite a few

entries for this term. Most hinge on

the idea of change for the better,

although the exact definitions differ

quite noticeably in interpretation.

While regeneration can be hopeful

and idealist, “a spiritual renewal

or revival,” to regenerate can suggest

a recent unsettled state preceded

by a period of glory: “to restore to

original strength or properties.”

Yet another definition makes no

comment on the past but implicitly

attests that change is unavoidable:

“to change radically and for the

better” (Merriam-Webster’s Collegiate

Dictionary, 1994).

This range of meaning bears an

eerie resemblance to the variety

of opinions I observed at the CLA

conference, where at every turn I

heard varying arguments for why and

how libraries and librarianship must

evolve in order to stay relevant.

Strangely, these exchanges were

carried out quite calmly, as though

these differing viewpoints were

nothing new to anyone present.

From this experience I have

deduced that librarians, in all their

wisdom, are the first to understand

that a word as seemingly benign

as library – just like regeneration or

Feliciter • Issue #4, 2007 Canadian Library Association



mages of

Photographs courtesy Marilyn Rennick

CLA/APLA/NLLA 2007 National Conference

192 Canadian Library Association Feliciter • Issue #4, 2007


mages of

Photographs courtesy Marilyn Rennick

CLA/APLA/NLLA 2007 National Conference

Feliciter • Issue #4, 2007 Canadian Library Association


S 2007

tudents toCLA

any other dictionary entry –

inevitably means many different

things at once!

By Lise Brin, Dalhousie University.

Regenerating the user’s

relationship with information

The ideas resonating most from my

conference experience pertain to

the regeneration of the new library

model in order to accommodate the

new user. Linda Duxbury’s keynote

address was an insightful piece on

the differing cohorts and generations

in the workplace, and the same

definitions can be applied to the

cohorts and generations of users.

The new library model hinges

on being able to understand and

accommodate each generation’s

information-seeking behaviour

and preferred methods of accessing


The current generation of user is

technologically savvy and fearless.

They are transforming languages

with instant messaging and chat.

They are meeting in virtual environments

like Second Life and are

linking themselves to social network

utilities like Facebook. This generation

was the focus in Beth Galloway’s

session on “Gaming and the New

Literacy,” which defined these users

as gamers who have never been

afraid to push buttons because

they’ve always had a “reset” option.

Contemplating our experiences with

these users, Corrine Laverty’s session

on “Librarians and E-learning”

suggested a platform for documenting

and disseminating best practices for

e-learning and the new user.

Having such well-networked

users actually makes the job of the

librarian a little easier. We can take

advantage of it by pushing the

information toward them with

Web 2.0 technologies or opening

our library doors to games such as

Dance Dance Revolution (DDR),

which ensures the perpetuation of

the library as a place and community.

We can also take the library to the

user by creating a presence on

Second Life and interacting with

our new users on Info Island or the

new Eduisland 3, thereby creating

an entirely new realm of access

points and ensuring the library as

a place and community in the

virtual environment as well.

By Janis Dawson, McGill University.


In conclusion, we must say that

librarians really know how to run

a conference! It was well paced,

welcoming and engaging. Despite

our having different backgrounds

and approaches, this opportunity

has afforded us all the chance to

test out the waters, to better find

out how we might soon fit within

this exciting community. We look

forward to passing on our new

experiences and fresh ideas to our

peers. Please accept our many thanks

for your generosity and hospitality

at St. John’s.

By Ryan Marttala, University of

Western Ontario.


The students would like to express our

sincerest gratitude to the CLA staff

and volunteers whose hard work and

collaboration contributed to the success

of the Students to CLA program.

A very special thank you goes to this

year’s coordinators: Sylvie Deliencourt

(CLA Manager of membership and

conferences) and Beth Dunning

(MLIS’06 of McGill University).

194 Canadian Library Association Feliciter • Issue #4, 2007



The Great


The Great Debate

Su Cleyle

This past May, CACUL hosted the

ninth annual Great Debate at the

CLA Annual Conference in St. John’s,

Newfoundland. The debate has

grown over the years to be one of the

most entertaining sessions at the

conference and this year’s debate was

no exception. As the program noted,

“The Great Debate is a high-impact

professional discussion in formal

debate format. Teams of distinguished

debaters will present point and

counterpoint arguments to stimulate,

captivate, educate, entertain and,

ultimately, move the audience to

support their position. You can

expect to enjoy the circumlocutory

combat on this hot topic.”

The subject this year set the

tone for a lively event:

“Be it resolved…Print Resources

Are a Waste of Money;

Exclusive Use of Online

Resources Is Warranted Now.”

The teams consisted of Melody

Burton, Head Librarian, Okanagan

Library, University of British Columbia,

Kelowna, B.C., and Lisa Goddard,

Head of Systems, Memorial University

of Newfoundland, for the Affirmative

side; and Nancy McCormack, Head,

Lederman Law Library, Queen’s

University, and Wendy Rodgers,

Liaison Librarian, Memorial

University of Newfoundland, for

the Negative.

Each Debate allows the audience

to participate and vote for the

winner. A vote is taken before the

debate begins as well as at the end

to show how well the teams did in

convincing the audience of their

arguments. The counts for this year’s

debates are as follows:


FOR the resolution: 12

AGAINST the resolution: 85


FOR the resolution: 39

AGAINST the resolution: 83


As these numbers suggest, the

Affirmative side presented a strong

case and gained many votes, but the

Negative side held their own and

elicited the most support. Because

this debate was so well received and

enjoyed by so many, excerpts from

each debater’s opening statement are

provided here for your consideration

and enjoyment.

I would like to take this

opportunity to thank this year’s

debaters, who were all calm, cool

and convincing. I would also like to

thank Joan Dalton, who counted the

votes, and Jan Guise, who assisted

and also served as timekeeper.

Look for another CACUL Great

Debate at next year’s CLA conference,

where we will mark the 10th year for

this terrific event. Plans are already

underway, so if you have suggestions

for next year’s topic, please email

Susan Cleyle at

See you in Vancouver!

Susan Cleyle is the Great Debate

Convener and Moderator.

The Great Debate is on the

following pages.

Feliciter • Issue #4, 2007 Canadian Library Association




The Great


First Affirmative Constructive

Melody Burton

Head Librarian, Okanagan Library, University of British

Columbia, Kelowna, B.C.

There are many arguments to be made in support of

the resolution. Let me start with the first and most

compelling one, a green one – the environment.

What would Al Gore do?

Are electronic resources green? Is it really possible to

save the environment by “greening” our libraries? My

argument is a resounding yes.

Do the math. We can save the obvious costs associated

with print publishing – paper, binding, rebinding, shipping,

boxes and envelopes. Double or more for periodicals

because of their publishing cycle. Spine labels, range

finders, slips for call numbers… small and messy but

savings all the same. Imagine the greenhouse gases

associated with photocopying. Think that photocopying

revenue has simply moved to the printing side? Think

again. E-resources offer green solutions – files captured

to a memory stick.

But the greatest savings come from labour – from the

staff who load carts, push them onto elevators. And the

elevator – what does it cost? Imagine the labour of

students and faculty who carry books to the other side

of campus, across town on the bus. Everybody’s lugging


Then there are real emissions. Ever walk into the stacks,

take a deep breath and smell those books? Those rotting

books? Ever seen the dust? Some of those books aren’t

doing so well.

But perhaps the most tangible saving is space itself.

Calculate the space eaten up by stacks and stacks of

shelving spread over the numerous floors of an academic

library. Do you have off-site storage? Trying to get some?

Do you suspect that storage has more to do with the

Maclean’s survey than providing meaningful collection

development for students and faculty?

1st Affirmative cont’d. on page 197

First Negative Constructive

Nancy McCormack

Head, Lederman Law Library, Queen’s University

The idea that “print resources are a waste of money;

[and that ] exclusive use of online resources is warranted

now” is an interesting proposition but one that is

completely unsustainable. Why? Well, because we live

in a world in which we have seen in our own lifetimes

media formats superseded by other formats, software

superseded by other software, and hardware superseded

by other hardware. Remember reel-to-reel tape, information

on computer punch cards, floppy discs (the

five-and-a-quarter-inch floppy disc) and computer

information stored on cassette tape?

My point is that print resources don’t need any equipment

to be read. Anyone who can read can read a book from

hundreds of years ago without the need of a machine.

But if I tried to read information from any of the media

I mentioned above, I couldn’t because I don’t have

access to the machines. Even recent collections of

CD-ROMs had expiry dates built in and became unreadable

after a certain time. Also platforms changed. How

ironic. I can’t access a CD-ROM from five years ago, yet

I can still read the books in our rare books collection

from hundreds of years ago. You tell me: Which is the

bigger waste of money?

Another waste of money: you generally don’t buy

electronic resources – you only rent them. Well, I

suppose that renting information is no less wasteful

than renting some other item. But if you are building a

library, and building a collection, can you really build a

collection when you’re renting? And what happens

when we can’t pay the rent? Also, if libraries have a

depository function, then what happens when we are

renters rather than owners?

Now some of you will probably say something about

“perpetual access” to electronic information. I have

been offered perpetual access by some of the publishers

that I deal with and I have some questions about that.

First of all, what if you’d been offered perpetual access

to information 35 years ago that was available on punch

1st Negative cont’d. on page 197

196 Canadian Library Association Feliciter • Issue #4, 2007



The Great


1st Affirmative cont’d. from page 196

Add it up – the stack space and off-site storage. What

is the size of your collection’s ecological footprint?

Whatever it is, it’s shrinking. Libraries are converting

from print to electronic resources because it will

inconvenience few students and faculty. This didn’t

happen to us. Librarians are actively pursuing electronic


What would Al Gore do? He would encourage us as a

profession to find ways to reduce our negative impact

on the environment. What would Hillary do? She’d say

that it takes a village to make a difference. And it will

take all of us, working together, to make a difference in

the environment, in our libraries, starting today.

What will you do?

The Great


1st Negative cont’d. from page 196

cards? Would those punch cards have migrated to some

other format, and then again and again and again over

the years? Would that information still be in existence

today? Would those publishers still be in business?

“Perpetual” in the book world actually does mean

hundreds of years, maybe even longer, no t like

“perpetual” in the online world – which means a

decade, tops, barring any accidents.

Here’s another myth: that the electronic mirrors exactly

what you will get in hard copy. How many of you have

come across an online article, reproduced from the

print, where an image or a graph or some other thing

necessary to your understanding is no longer there?

Electronic content does not always equal print content.

Also, patrons complain that interfaces are clunky and

they can’t just turn back easily to read something again,

as you might with a print source.

A few final thoughts. How many of you can read material

at length on a computer screen? It’s well known

ergonomically that most of us can’t. And does it make

an ounce of sense to provide access to information

that each individual has to print in order to read – just

like a book?

Finally, what do you do when the lights go out? Where is

all your fancy-schmancy information then? Unreadable.

Second Affirmative Constructive

Lisa Goddard

Division Head for Systems, Memorial University of

Newfoundland Libraries

Paper keeps us behind our own walls and makes us

invisible in the electronic environments where learning

and scholarship now take place. Learning management

systems, research portals, smart classrooms, online

communities – campuses and libraries are even popping

up in virtual worlds like Second Life. Our capacity to

provide information in these new environments is

entirely dependent on the scope of our electronic


2nd Affirmative cont’d. on page 198

Second Negative Constructive

Wendy Rodgers

Liaison Librarian, Memorial University of Newfoundland


I’m ashamed to hear people talking about print

resources and money in the same breath. Filthy lucre!

Print resources transcend money. If we banish them,

we’ll be at a loss for culture and at a loss for words. We

won’t remember what all those lovely bookish words

mean, so we’ll say things like:

When Incunabula realized his flyleaf was open, he

reached for his dust jacket to cover his frontispiece.

2nd Negative cont’d. on page 198

Feliciter • Issue #4, 2007 Canadian Library Association




The Great


2nd Affirmative cont’d. from page 197

If there is one reason dear to the hearts of librarians

for moving to electronic books, then surely it is search.

Smart search engines will be capable of carrying out

authoring studies and thematic analysis of texts;

capable of distinguishing the names of people from the

names of places in a text, of telling you which other

texts also contain the name of that person, with what

frequency, in conjunction with what other words and

phrases, across what disciplines, and which of those

sources cite which of the others.

From a patron’s perspective, ebooks could represent

choice. Consider our ability to load hundreds of

thousands of potentially useful titles into our catalogue,

and to purchase each title only when it receives a

certain threshold of use. Patrons select appropriate

resources from a huge pool of possibilities. Libraries

don’t spend 20% of our materials budget on stuff that

never circulates.

Preservation is an important issue, but it’s not like

paper has proven so indestructible. Heck, even reading

a print book damages it. The end user can scribble all

over electronic texts, cut them into pieces, mix them

together, and reconstitute them perfectly if necessary.

According to Kevin Kelly of The New York Times

Magazine [May 14, 2006], the contents of every library

in the world could be compressed into 50 petabytes.

You’d then need only a building about the size of a

small-town library to house every book and journal

in existence. In the electronic world, lots of copies

keep stuff safe. We could duplicate our entire global

collection many times over for storage and preservation

across many geographical locations, platforms and


Library information is more authoritative, more accurate

and better organized than that offered on the free web,

but unfortunately most of it is imprisoned in dead trees,

and hobbled by copyright laws, which protect the right

of information middlemen to drive Hummers. Open

access electronic publishing, creative commons

licensing, preprints, institutional repositories – these

are the keys to creating a free, global collection of full

text electronic resources in open formats. Don’t think

libraries, think The Library.

2nd Negative cont’d. from page 197

He hoped that the lovely Arabesque hadn’t noticed his

duodecimo. Next time, he would bring a French fold and

hope to get laid paper. Above all, he had to hide the

intaglio from her vengeful Italian brothers Folio, Quarto,

and Octavo.

If you think print resources are a waste of money,

consider the real costs of electronic storage and

delivery. Hardware is getting cheaper, but what’s

getting more expensive is computer geeks. And when

we don’t have a geek to babysit the hardware, change

the diapers, get up for 3 a.m. feedings, then when the

software is colicky for days on end, we’re the ones

crying and asking for our bottle. What happens when

the digital love child of Incunabula and Arabesque

doesn’t leave home at 18, and we have to keep it online

for five centuries?

Five centuries – that’s how long print lasts. Especially

now we’ve cottoned on to the problem of acid-eating

paper. Centuries hence, when humans are living on the

moon, and librarians are worshipped for our brilliant

minds and great shoes, librarians of the future will

ponder the following paradox: Why do so few documents

remain from the 21st century, when those we do have

are in pristine condition thanks to this amazing acidfree

paper? Why didn’t our predecessors support the

most durable technology of all?

Yes, e-books are also acid-free. But when I show an

e-book to a student – a so-called digital native –

the response is usually, “D’you, liiike, have a copy in


Our opponents argue for “exclusive” use of online

resources. Exclusive use of anything is de facto

ill-advised. Print and online resources are two wings

on the same bird. Without both, we have a bird that

can’t fly. A penguin. A cold, isolated, pallid creature

whose wings are merely decorative, whose life is

bleak. That’s a pretty accurate description of the

undergraduates attached to the computers in our

Learning Commons. If anyone can use a walk to the

book stacks, it’s them!


Canadian Library Association Feliciter • Issue #4, 2007

CLA Trade Show 2007

A Trip Through the Trade Show 2007

Robyn Stockand

I have a particular view of the CLA

trade show, which has been informed

by having Maggie Weaver as my

conference mentor at the 2000

conference in Edmonton. I had

completed my degree at U of A and

was moving to Toronto with my

husband, to be near his family. I

asked for a CASLIS member from

Toronto as my mentor, and happily

Maggie was the result.

Maggie took me through the

exhibit hall and introduced me to

the many colleagues, friends and

contacts she’d collected over the

years. I was warmly greeted, engaged

in conversation and welcomed,

despite my lack of employment or

the immediate prospect of my being

a spending customer. The exhibit

hall became to me a place to connect

with and learn from our vendors,

who are fundamental to what we do.

Unexpected benefits

I am now employed and am a

customer of many of these same

CLA exhibitors. As the manager of a

small special library, I do not expect

the CLA trade show to be flush with

products and services of particular

interest to me. I understand that

the majority of exhibitors with an

emphasis on business resources will

not make the trip to CLA, primarily

for economic reasons: too few

current and potential customers for

the cost. As a corporate librarian,

working in an investment bank, I am

hard-pressed to find fault with that


Yet this year in St. John’s I found

my trip through the trade show

informative and valuable in ways I

could not have anticipated.

It began with the very first

booth: Thomson Gale was located

right at the entrance to the trade

floor, on the left. I wanted to find

out what kind of news and journal

aggregator services they have, and

discussions turned to the differences

between Thomson Gale and

Thomson Financial. Marc and his

colleague at the booth were very

kind, despite my interrupting their

lunch, and I learned that as a

corporate librarian I would not

have access to many of their data

products. That makes sense, but

wait! Thomson divested their

learning division – what kind of

opportunities would that bring?

They really couldn’t say as this

change is still very new. You see,

they have just been sold to Apax

Partners, a global private equity firm,

and OMERS, one of the largest

pension funds in Canada. How

strange for them that they will have

clients (public libraries in Ontario)

who are also in a way their part

owners! And yet they see positive

challenges and opportunities ahead

for them and their customers.

I was happy to see Robert from

the Economist Intelligence Unit.

I first met Robert in 2001 in

Winnipeg, where he showed me

what was available from the EIU and

I immediately saw possibilities for my

workplace. I came back to Toronto,

told my manager and we arranged for

a trial. Unfortunately for us, and for

the EIU, we were not able to move

forward with a subscription at that

time. Well, this year I learned two

new pieces of information from

meeting with Robert again: (1) they

have opened an office in Toronto,

and (2) they now have a subscription

model that just might work for us as

a firm. Follow-up meetings have

already happened.

Old friends and new

Wandering the trade floor, I saw

a company I hadn’t heard of before:

Counting Opinions, with a product

called LibSat. As I approached I was

asked if I was in a public library. No,

I said, but tell me about it anyway.

Frank told me how LibSat allows

customers to enter their comments

in an unstructured way, and then

automatically classifies the results so

libraries can make use of the data in

all sorts of ways. As he spoke, it

Feliciter • Issue #4, 2007 Canadian Library Association 199

CLA Trade Show 2007

occurred to me that LibSat

could help libraries start tracking

significant outcome measures

that can add real substance to

an advocacy message. Just then,

Frank told me that the libraries

that have adopted LibSat have

found it useful for their advocacy

efforts! He told me the data was also

used in discussions around staffing

and budgeting, benchmarking, and

generally for keeping on top of their

customers’ interests and experiences

in the library.

Easy for the customer and the

library? What a wonderful idea! All

libraries can use help in telling their

stories, and it sounds like LibSat

does just that.

Then I touched base with Scott

at Micromedia ProQuest. I first met

Scott thanks to Maggie, back in

2000. Maggie basically turned the

introduction into an opportunity,

as Scott and I made plans to touch

base when I arrived in Toronto to

continue the conversation.

Unfortunately for Scott (!) I was

offered a position at National Bank

Financial shortly after arriving in

Toronto, where I found myself using

Micromedia’s public filings document

delivery service. I’ve sought out

Scott at every conference I’ve

attended since, because meeting

him was such a positive experience

in the first place. Why would I not

want to continue building that


In that spirit, I also stopped by

the EBSCO booth. I was privileged

to first meet Lisa-Jane while living in

Edmonton, and spent some time

with her one day during one of the

SLIS job-shadowing weeks. Seeing

her again was a treat for me. I also

wanted to say thanks to John

Lumsden, President of EBSCO

Canada, for their contribution to

the CASLIS Toronto AGM in May.

EBSCO sponsors or otherwise

contributes to association conferences

across North America as a matter of

budgeting, as do other vendors. I told

John that I had ordered a copy of

Library Success, a free publication

EBSCO created to share what it has

learned in the process of working

with its library customers. It is available

to anyone, EBSCO customer or

not, and it includes case studies and

best practices across a range of

library activities. It will be available

electronically via LISTA soon, if it

isn’t already.

Shared goals

Other vendors are equally

engaged in the work we do, wherever

we do it. Our success is their success,

you know.

I spoke to vendors who mentioned

that the trade floor was intermittently

very slow. Others said the overall

experience was one they hoped not

to repeat again any time soon, and

I commiserated with them. Still

other exhibitors said they had a

great conference experience, with

lots of new contacts. In the end, my

message back to them was the same,

no matter what: thank you for

coming and for supporting this

conference. We couldn’t have done

it without you.

Robyn Stockand refers to librarianship

as a vocational calling. Her role as

Coordinator of the National Bank

Financial Corporate Library provides

ample opportunities to pursue her

passion for research, sharing knowledge

and contributing to the organization’s

success. She has been an active

member of CLA since her first semester

of library school, and has never looked

back. This long term commitment has

seen Robyn serve in a number of CLA

activities, most recently taking on the

role of VP-President Elect of CASLIS


200 Canadian Library Association Feliciter • Issue #4, 2007

P lanning

for IT

Shadow Strategies

Judith M. Umbach

Recently a discussion among

colleagues focused on the persistent

problem of aligning strategies and

plans developed in separate processes

and for somewhat different purposes.

Although we had gone to the effort

to formally articulate how the

objectives from each plan related to

the overall strategies, things didn’t

seem to mesh under the pressures

of daily decisions. Outside of the

planning sessions and progress

reports, the intentions of the

strategies were diluted and diffused.

Implementation drifted.

Lots of work was being done –

but too often on things that weren’t

entirely part of the approved strategies.

The eternal human wish invaded

our discussion – stop the world until

it can be started again correctly.

Rejecting the impossible, other

reasoning was worthy of consideration.

Obviously, even with the best of

intentions, not everyone is included

in planning sessions. People who

haven’t been part of the decision

making have a much harder time

acting on the decision, even if they

agree with it. Their ideas about how

to implement their contribution to

the direction may be different from

the planners’ ideas, a divergence

that may take time to discover.

Sometimes, their ideas may even be

better. Tacitly or even explicitly,

organizational sanction may be given

to allow divergence.

Many individuals in the information

technology field are incurable

optimists, which can translate into

their working hard to complete

previously started projects, even if

the projects are no longer part of

the approved strategies. While it is

undesirable to abandon most projects

just because a new plan has been

declared, often work should be done

to identify how certain projects

could be curtailed. For example, a

project with multiple phases should

perhaps be stopped fairly quickly and

later phases abandoned, because they

no longer support the organization’s

strategic direction.

Presuming that the strategies

have in fact been communicated to

all staff, there will be some people

who genuinely disagree with the

selected directions and will resent

changes to their projects or objectives.

Some managers find it difficult to

deal with this resentment and give

the individuals too much time for

the transition, effectively allowing

work on projects that are now of

low priority. While sensitivity in

redirecting work is essential,

managers have the prime responsibility

to ensure that everyone’s

efforts are contributing to the

strategic directions set by the


Regular reporting on progress

toward goals is a classic and essential

management tool, but it is insufficient

without more holistic approaches.

Personal interaction with individuals

and teams is the companion tool.

While meeting with every individual

is usually impractical in larger

organizations, meeting with and

hearing from groups is reasonable

and rewarding.

Almost everyone is proud of

their work. Providing opportunities

for presentations and discussion

groups will elicit valuable information

on real progress on work that is

actually being done. Depending on

the situation, the opportunity can

be used to discuss with the group

how personally rewarding work can

be done that will also support the

organizational strategies.

CLA member Judith M. Umbach

is the Chair of the Calgary Public

Library Board. She can be reached at

Feliciter • Issue #4, 2007 Canadian Library Association


F eature


Mystery Madness:

Understanding the Demand for Crime Fiction

in Libraries



Lurking in the shadows of your fiction

section are hundreds of killers, hustlers

and thieves. They sneak across circulation

desks and escape in patrons’

bags and briefcases. Recently your

director met one that followed her

home and stretched her out on a sofa

for an entire weekend. They show no

mercy to your acquisitions budget;

every year their prices increase.

We call them crime novels,

detective fiction, mysteries, and police

procedurals. Almost always they

include a villain, gang or crooked

organization. Traditionally their

victim is dead on the floor with a

knife in the chest or a bullet in the

head. Lately villains have become

more vicious and eccentric than

before: they are serial killers, torturers

and lunatics. Their victims suffer

horribly, ending up dismembered and

decomposing in a storage locker or

garage, or the trunk of a luxury sedan

– all the more fascinating for the

forensic investigator, a young woman

who finds herself in the clutches of

the murderer in the penultimate


These days the good guy is often

less than heroic. He might be a

drunk. His marriage has failed, or his

girlfriend is impatient with him

because he spends too much time

chasing hacksaw-wielding

monsters all over London

or New York or any other

large city. Be he a police

officer, private detective or

ordinary citizen pursuing

an investigation, a

21st-century good guy is

often a sympathetic loser.

You like him because he

hurts, and you cheer him

on because like you, he’s


The same is true for

female good guys, although

frequently their struggle

is against not only the

villains, but also the

© Photographer: Photowitch | Agency:

misogynistic male bureaucrat,

the sexist bully who implies

that a woman can’t handle a

tough case. No matter how

intelligent she is, no matter how

experienced and technically qualified

she is to hunt down Miami’s latest

axe murderer, there’s a pudgy police

commissioner who enjoys telling her

that little ladies should stay at home

with the kids.

Death by demand

There are myriad permutations

and combinations of these characters,

and the plots that ensnare them

The only thing smoking in your library is the Elmore Leonard


differ in countless ways. They ensnare

us, too. Over the past decade,

crime fiction collections in North

American public libraries have grown

much larger, doubling in size at many


“There’s a constant demand for

more mysteries,” says Anne, a retired

librarian in Toronto. “When I started

working in public libraries in the

1960s, we didn’t order nearly as

many crime titles. There wasn’t the

202 Canadian Library Association Feliciter • Issue #4, 2007

L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

selection in those days, and we

wanted to keep our fiction collections

balanced. That’s a diplomatic way of

saying that we preferred literary novels

to what some considered trash.”

With the success, decades ago,

of high-quality series such as

“Columbo” and “Hill Street Blues,”

Anne believes that television has

promoted crime fiction. She notes

that readers with highbrow tastes

took a break from their usual literary

fare and started to look for the

entertainment offered by better-known

crime novelists. Agatha Christie has

been the perennial favourite for over

50 years. Her novels attract not only

hardcore mystery readers, but also

those patrons who rarely borrow

items in the genre.

What the professor wants

“There’s no shame in reading

Christie,” says Anne. “You’re not

slumming when you pick up a title

like Death on the Nile or The Murder

of Roger Ackroyd. In fact, many

humanities professors are big fans

of Christie and her heirs, and any

branch near a university campus

would be wise to offer a good

selection of her works.”

Anne recommends the official

Christie website (www.agatha for advice on different

titles and plots. This is one of the

few sites that sort stories by the

means of murder (poison, stabbing,

strangling, throat cut) that they


But most crime fiction readers

are fans of more than one author.

You’ll hear patrons referring to

“the Englishwomen”: P.D. James,

Ruth Rendell and Minette Walters,

whose novels sell and circulate

heavily throughout the Englishspeaking

world. These authors are

noted not only for their gripping

stories, but also for the quality of

their writing.

“It’s probably not politically

correct to say that James and Rendell

are technically superior to many

literary novelists,” says Margaret, a

librarian in Vancouver. “Nevertheless,

it’s true. James’s prose is beautifully

crafted and elegant. It can stand

beside anything produced by the

people who win Governor General’s

Awards and Booker prizes. Keep in

mind that those prizewinners are

often big mystery fans. Librarians

across the country can tell you about

famous literary novelists who borrow

a lot of crime fiction. Sometimes

highbrow novelists write mysteries

themselves. Both Kingsley and

Martin Amis have published crime

titles; so has John Banville, who

won the Booker in 2005.” (In 2006

Banville published the crime novel

Christine Falls under the pen name

Benjamin Black.)

Selection tools

With a plethora of titles from

which to develop a collection, it is

prudent to consult reliable selection

tools. Aside from reviewing journals

and the websites of individual

authors, one of the more helpful

tools is the list of Edgar Allan Poe

Award winners, available on websites

such as and The latter

is the official site of the Mystery

Writers of America, and well worth

© Photographer: Kenneth Mellott |


Engaged in the dogged pursuit of the latest

crime fiction, your patrons want more

investigating for basic information

on authors and titles and for

collection development purposes.

Naturally, personal taste will

influence title selection. Several

librarians at an Alberta public library

studied classical literature and history

at university. Their crime fiction

collection contains everything they

can find by “Sword and Sandal”

crime novelists including Lindsey

Davis, Steven Saylor, David Wishart

and John Maddox Roberts.

“Admittedly there’s bias in our

collection,” said one of the librarians,

who requested anonymity. “But it’s

not as if we order nothing but

Rome-based mysteries. We stock

the prizewinners and works by the

better-known writers. In fact, we

have as broad a selection as most

public libraries in this province.

But some of the staff really liked

Davis and Saylor, and we discovered

that a surprisingly large number of

our patrons wanted their works. So

you’ll find more stories set in ancient

Feliciter • Issue #4, 2007 Canadian Library Association


L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

© Photographer: Andrew Gettler | Agency:

Warning: Some patrons become downright

nasty when the latest Ian Rankin is


Rome than you would in other

libraries. So far we haven’t had any

complaints, except when new titles

take a long time to appear on our


Death on order

Bestselling novels attract large

numbers of borrowers and force

acquisitions librarians to buy multiple

copies, often in waves. For example,

James Lee Burke writes detective

novels featuring Louisiana police

officer Dave Robicheaux, an alcoholic

Vietnam veteran with a profound

sense of morality that inspires

him to break rules and heads as he

moves toward a final confrontation

with the villains. New Robicheaux

titles appear every year or two, much

to the delight of a dedicated readership.

Larger public libraries will order

between 25 and 30 copies of the first

edition. As these disintegrate from

heavy use, librarians replace them

with fresh copies. Then the paperback

appears, and librarians order

dozens for the carousels.

But Burke is not the most

popular crime writer. Elmore

Leonard and Ian Rankin have even

larger readerships, and libraries must

try to keep at least one copy of even

the earliest and most obscure works

by these authors on the shelves,

since inevitably there will be

demand for them.

“Leonard and Rankin are superstars,”

says Dave, a publisher’s

representative in Montreal. “I think

that they’ll still be popular after

Harry Potter fades from public

memory. Leonard’s early mysteries

have real literary quality. He has

the most distinct prose style in

American crime writing, and nobody

can beat him in his descriptions of

petty criminals. As for Rankin,

while his Detective Rebus is a superb

creation, it’s the plotting and pace of

his works that attract readers.”

Recognizing the inevitable

effects of robust borrowing

patterns, technical services

departments control damage

and loss of new titles by doubly reinforcing

bindings. Coffee rings on

covers, food stains, bumped corners

and torn pages are to be expected on

books that circulate heavily, but with

increasing prices, book prep staffers

will try to get a few more circulations

from books before they are too

tattered to reshelve. Currently, more

librarians are prepared to accept

donations of crime novels for

inclusion in their collections, rather

than tossing them onto the book

sale table.

Matters of taste

Another trend is the purchase of

used copies from local book dealers, a

practice that some librarians frown on.

“I used to think that our users

avoided used copies,” says Barb, an

adult services specialist in Toronto.

“I’ve changed my mind. A fanatical

reader of Rankin or Christie doesn’t

worry about the source of the item,

as long as he can get his hands on it.

I realize that many libraries have a

policy against buying used books,

but with the prices going up and

our budget remaining the same,

I don’t think that we have a choice.

I’ll order new books when I can, but

if I can get good used copies at half

the price, I’ll become a regular at the

local second-hand shops.”

There’s no escape. The murderers

in your fiction stacks are armed and

dangerous and more popular than

ever. You must accommodate them

with extra binding tape, more shelf

space and larger carousels. Otherwise

you’ll have to deal with their fans,

who can act like Hannibal Lecter

when you don’t have their favourite

mystery ready for circulation. Let’s

not dwell on Hannibal’s tastes.

Guy Robertson teaches library history

and records management at Langara

College in Vancouver, B.C. His bedside

table is piled high with Arthur Conan

Doyle’s Sherlock Holmes stories,

Elmore Leonard and George Pelecanos.

204 Canadian Library Association Feliciter • Issue #4, 2007

F eature


Party Time!

Canadian Library Month

October 2007



I am not someone who enjoys

surprises. I am the person who likes

to plan her own party and even

select her own presents. I have a

healthy ego and I know how I want

to celebrate my own achievements –

even that one about surviving another

year of life.

So I just love the idea of Canadian

Library Month. Canadian libraries do

such an excellent job, what a great

idea to take some time to recognize

and celebrate the achievements of

libraries and their staff.

It is so easy to take our successes

for granted and to focus on what is

still left to do. Of all the differences

between libraries, one similarity is

how hard everyone works to serve

their clientele. I know how easy it is

to focus on the work of planning

another library program or event

and not find time to reflect on the

meaning of the actual events.

Sometimes it feels like there is never

enough time to get it all done. This

October, take time to think about

all of your accomplishments over the

past year. Celebrate them and share

that celebration with your community.

This is our month and our party, so

make sure it is about what you want

and need.

Same theme, different focus

Canadian Library Month will be

celebrated in October again this

year, with the theme “Libraries: The

World at Your Fingertips” or “Les

bibliothèques : le monde au bout des

doigts.” The theme hasn’t changed

from last year, but, as you can see

from the new graphics, the emphasis

is very different. The committee

focused this year on the global

aspects of library services, envisioning

multicultural celebrations and

promotion of library materials that

connect Canadians to the wider

world. From the Internet to atlases,

from maps to DVDs, there is so

much contained in libraries.

Perhaps this year different

libraries in your geographic area

could co-sponsor an event? How

about a Library Crawl, where

community residents go from library

to library, learning about special

features and enjoying a tour? Or a

great joint kickoff event with the

help of local politicians? You may

want to consider how familiar you

are with different libraries in your

community. Perhaps it would be

as valuable for library staff to tour

different faculties and augment their

knowledge of local resources.

Events could focus around the

theme. What does the theme mean

to you? For the committee, it was

about connections to the wider

world. Some ideas include displays

of materials from around the world,

such as international newspapers and

journals, or materials about different

regions. Another possibility is to

hold an event where your clientele

share their traditional or heritage

recipes, culture or dress. Consider

highlighting any international

partnerships you may have or

promoting your collection of maps,

atlases or travel books.

Think about the special services

you offer and the training, education

and experience needed to offer those

services. It is always interesting to

demonstrate to your clients what

goes into library work. For example,

challenge a local personality, a

politician or a bigwig in your

organization to serve on the reference

or circulation desk during a busy

hour. Another way to do this is to

hold a Stumpers Day and see if

customers can stump the librarian

by asking difficult questions. It

might be fun to show the movie

“Desk Set,” where librarian and

computer go head to head, and

then do your own version for the


Where appropriate, celebrate

a staff member or department that

provides good service. Canadian

Library Month is a great time to

recognize everyone who is doing a

good job and highlight any special

services that are being offered.

Ideas abound

This October, take time to

reflect and list the accomplishments

of your library. Celebrate what you

offer to your clientele. Ask your

customers about their positive

experiences using the library, and

share your own success stories with

your community. Start a library

storybook, in paper or online, to

Feliciter • Issue #4, 2007 Canadian Library Association


L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

collect some positive memories about

your library. Make the storybook a

public document, so that it is shared

with your community.

The Canadian Library Month

Committee has come up with a

variety of materials to help libraries

in their event planning. Please

check out the details at There

are some great ideas and resources,

including a list of possible activities,

draft press releases, downloadable

posters, bookmarks and logos, and a

Facts about Libraries backgrounder.

The Canadian Library Month

Committee includes representatives

from all types of libraries and from

locations across the country.

Representatives have purchased

posters and bookmarks and will be

distributing them to libraries across

Canada. Extras will be available

through CLA (while quantities last).

We have worked hard to represent

all types of libraries and all regions

of Canada, which makes decision

making a challenging task. Thank

goodness for the group of collaborative

and enthusiastic volunteers.

Plan the celebration your way

and enjoy every minute of it.

Congratulations on another fabulous


Alison Hopkins is the Territorial

Librarian of the Northwest Territories.

Working within the Department of

Education, Culture and Employment,

she and her staff support the many

wonderful public libraries located in

the NWT.

206 Canadian Library Association Feliciter • Issue #4, 2007

F eature


Technology for Peace:

Crossing Paths with a Serbian Activist



It is a rare conversation that changes

how we understand the world, but

that’s exactly what I encountered

during an online discussion about

open access policy for development

work. The discussion was fascinating

– librarians, development workers,

academics and others told stories

full of unfamiliar situations and

unexpected (and often unsung)

heroes. Following the forum’s

conclusion, I continued to discuss

access to information issues with

an inspiring Serbian activist,

Vedran Vucic, who was one of the

discussion’s most active participants.

Though he is not a librarian, he

would certainly make a great one.

Vucic is an endlessly optimistic

man, and over the course of the

forum, he encouraged people to build

whole computer networks with little

more than old machines, free software

and determination. Given that many

people taking part in the discussion

came from countries known for

corruption, civil war and non-existent

Internet connections, Vucic’s

comments might have been taken as

naive had it not been for his own

history as a long-time human rights


He lives in Belgrade and he has

been involved with human rights

and democratic initiatives for more

than a decade and a half. In 1989,

after gauging the increase in racism

Photos by volunteer participants in the projects (no names known)

and ethnic tension in

the former Yugoslavia,

he became part of a

group that organized

an international peace

caravan as an emergency

effort to try

to prevent the war

that subsequently

destroyed so much.

Since then, he has worked with

many other groups, his latest

involvement being with the Linux

Center, a registered NGO in

Belgrade that he helped launch in

2004. This organization is introducing

communication technologies to

people who have never used them

before and teaching them how to

participate in the development of

their own communication models.

Above: Free-software activists from southeastern

Europe at an international localization conference.

Vucic is on bottom right.

Left: Roma people using Linux-based educational

software in the Romani language. Vucic is in blue.

Computers for Roma people

The first of his many stories

about the Linux Center involved

the Center’s building computer

infrastructure for Roma (Gypsy)

women and men. They did so using

old computers that were able to run

free software. The Roma – who have

been marginalized and persecuted for

centuries – worked with the Linux

Center to learn how the machines

could be used both to work with

local NGOs and to improve their

own chances of finding jobs. The

Center is also helping coordinate

efforts to localize free software

packages by translating them into

the Romani language. In this way,

Feliciter • Issue #4, 2007 Canadian Library Association


L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

Screenshot taken by Nikola Kotur

An example of educational software for Romani users. Penguin not in Serbian garb.

Linux Center staff and project

partners put control of the

technology into the hands of the

Roma, the people who benefit most

from it.

Belgrade Summer Festival

Vucic’s second story related to a

celebration in honour of Nikola

Tesla, a famous Serbian engineer and

inventor, which took place in early

July of 2006 at the Belgrade Summer

Festival. Artists and scientists took

part in multimedia theatrical, musical

and light performances at the event,

all using free open-source software.

Meanwhile, other members of the

Linux Center group demonstrated

discipline-specific free software

programs to the public and promoted

the presence and importance of open

access repositories. Anyone who was

interested got a copy of the software

packages, and by the end of the

festival, thousands of CD-ROMs had

been distributed. As Tesla’s friend

Mark Twain once said, “It is like any

other agriculture: if you hoe it and

harrow it and water it enough, you

can make three blades of it grow

where none grew before.”

Free software in high schools

The next Linux Center project

involves five local high schools

where the Center is installing free

software, training students to use it,

and teaching students, teachers and

librarians alike about the software’s

“philosophy of freedom of speech,

association, communication.” To this

end, students contribute to Wikipedia

“as a public collaborative source of

knowledge.” Indeed, the level of

detail for Serbia-related entries in

Wikipedia is remarkable.

Faced with the country’s decision

to enforce intellectual property

directives, many schools and public

institutions in Serbia decided to switch

from their proprietary programs

(which are often unlicensed or

improperly licensed) to free software.

With the permission of the Ministry

of Education, the Linux Center

developed a partnership with several

schools, intending to turn them into

regional hubs that would later be

able to share their knowledge with

other schools in their regions.

Students participating in the project

direct the trajectory of their own

education and, at the same time,

contribute to the global pool of

intercultural knowledge and develop

a “culture of creation.” They learn to

communicate in a fashion that seems

unlikely for any high school students,

let alone ones who are living in an

area associated more with ethnic

tension than with free expression.

Refreshing journalism

The fourth project is a series of

educational workshops for journalists,

journalism students and NGOs.

When I asked Vucic about how

his work through the Linux Center

contributed to peace, he began by

describing the broad context of the

war in Yugoslavia: the massive arms

sales that fed a global economy, the

stake Western countries had in

redrawing Yugoslavia’s map, and

NATO’s use of weapons containing

depleted uranium (forbidden by

international law). He also described

the onset of war and how “various

politicians and irresponsible journalists

208 Canadian Library Association Feliciter • Issue #4, 2007

L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

contributed to an increase of

hatred.” A great deal of the problem,

then, was a lack of appropriate

information coupled with a lack of

control of information flows by civil

society. As a direct result of that

problem’s horrendous consequences,

the Center’s work with journalists is

designed to diffuse the concentration

of media power in Serbia.

The Center is working on this

project with partners from universities

in Belgrade and Novi Sad, as well as

with the Association of Independent

Journalists of Vojvodina. Workshop

participants learn to use blogging

software as their own democratizing

medium to publish stories in all

forms, away from “state control,

censorship and telecommunications

restrictions.” They use existing

technologies to create their own

participatory and community-based

media: “for citizens by citizens.”

They are also given server space at

the Linux Center and a CD of the

free programs they use, so they

can use the software in whatever

environments they find themselves

living and working in. Finally,

students and practitioners are trained

in the ethics of journalism, and thus

they help create an environment in

which, says Vucic, “the pen truly is

mightier than the sword.”

Lessons for Canadian


Canadian public libraries seem

to have been slow to do innovative

things with free open-source software.

Some are beginning to use programs

such as OpenOffice, but it’s high

time to expand our palette of free

open-source tools to bring control

of software back to the people who

use it. This is not to say that every

user needs to be able to contribute

to code, but have you read the

Microsoft privacy statement recently?

Maybe we should use less Messenger

and more Jabber.

In light of growing media

concentration in Canada, libraries

need to provide facilities not just

for distributing information, but for

producing it as well. Media concentration

limits access to the broad

spectrum of content that is available

to the public; to challenge this trend,

librarians can begin to help patrons

become producers of information as

well as its consumers. We have an

unprecedented opportunity to be

national leaders in promoting free

software and its responsible use for

the promotion of civic dialogue.

For the millions of Canadians who

don’t have ready access to computers,

we can instigate local and regional

initiatives to give them machines,

free software, and the training needed

to reframe their relationships to

the rest of society.

There are many aspects of the

Linux Center’s work that we should

adapt for our own: a commitment to

fostering creative work for and

among all people, working with

available (and often limited)

resources to build whatever we can

envision, and reworking existing

media so they meet social needs. It is

important to use software that does

not limit our freedom of expression

or control for us how information is

to be created and delivered. Free

software is something we can all use

to build both public dialogue and

common knowledge, hence decreasing

the potential for violence in all its


In closing, I asked Vedran Vucic

for any final comments, and he

responded saying, “When you are

exposed to violence, hatred and

international hypocrisy, then you

do not want to use your virtues as a

sort of victory march because there

is not any victory around you…

you become a timid and very

hard-working person. But whatever

happens, your biggest satisfaction

comes from seeing a smile on the

face of a person who is in misery.”

Vucic reminds us how much power

we have to do great things, braced

with little more than a bit of knowhow

and a directive to shape, rather

than accept, the world we’ve been



Vedran Vucic and the Linux

Center can be contacted via their


For more information about

free software and practice, visit the

Free Software Foundation:

Sabina Iseli-Otto is the Public Services

Librarian at the Northern Lights Library

System. She works with both the

World Libraries Interest Group and

the CLA's International Trade Treaties

Working Group. She can be reached


Feliciter • Issue #4, 2007 Canadian Library Association


F eature


Richmond Public Library

Launches Round Ralphy Card



That old stereotype of libraries being

dusty repositories of old books – nonsense!

Or rather, fun and nonsense!

Richmond Public Library, like

many B.C. libraries, received a very

generous grant from the Ministry of

Education, Public Library Services

Branch, to carry out the BC OneCard

initiative. We used the funding to

create a unique vision for a two-year

library card and awareness campaign,

with the first phase focusing on kids.

The campaign is called Rediscover

Your Library: Go Anywhere, Learn

Anything, Read Every Day © and is

aimed at ensuring that every child in

Richmond has a library card. And

what a card it is!

The launch of the campaign,

which took place on March 17 and

coincided with the first day of spring

break, drew 1,600 kids and adults

to all four RPL branches. The launch

included the unveiling of the

incredibly popular round Ralphy

library card that we believe is the

world’s first round library card.

Trevor Lai, local children’s

author, illustrator and designer of

the new round Ralphy card, which

features Ralphy the Rhino, was on

hand to autograph books and meet

the kids. Lots of dignitaries joined

in the fun and Trevor presented the

library with an original Ralphy

Highlights of the Ralphy Card Launch and Campaign to Date

Attendance at Ralphy card launch & book signings 1,600

Number of Ralphy library cards issued at launch 1,313

Number of new, previously unregistered cards issued at launch 434

Number of library visitors system-wide on launch day 7,268

Number of Ralphy card registrations to May 18, 2007 3,351

Trevor Lai, a local children’s author, illustrator and designer of the new round Ralphy card

painting. Starbucks provided coffee for

parents and there were refreshments

for the kids.

The first 550 kids that attended

the launch received a free copy of

the book Ralphy in Space 2, which

was generously sponsored by the

Richmond Sunrise Rotary Club and

Vancity. As you can imagine, the

kids were super excited to meet the

author and get an autographed copy

of his book. Due to the unexpectedly

huge crowds that day, we ran out of

books to give away, so we purchased

more and kids came in to pick them

up in the weeks that followed.

210 Canadian Library Association Feliciter • Issue #4, 2007

L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

Run, Ralphy, run!

The media has latched onto

the whimsical new Ralphy card

in a big way, too. Media coverage has

included interviews with Trevor Lai

on CBC Radio’s “On the Coast,”

Global TV, CTV and Fairchild TV,

as well as extensive coverage in the

Richmond Review, Richmond News,

Ming Pao and Sing Tao newspapers.

Most recently, the Ming Pao Saturday

Magazine (March 21) highlighted

Trevor and the Ralphy card.

This first phase of the

campaign continues to the end of

December 2007. While we’re primarily

focusing on younger kids, we’re

also holding a contest for teens and

giving away three iPods. In the

meantime, we’re keeping the Ralphy

momentum going by developing a

photo gallery of Ralphy card users

and planning contests. We’ll also be

incorporating the Ralphy card into

the Summer Reading Club and the

fall launch of Trevor Lai’s new

Ralphy book.

Kids and adults alike are enthusiastic

about the cool Ralphy card, and

parents report that their kids want to

visit the library more often so that

they can use their new card. The

recognition factor, as well as the

playfulness of the Ralphy the Rhino

character on the round card, has

added a huge boost to our campaign.

And of course the kids loved meeting

Trevor Lai in person. As far as

they’re concerned, he’s the book

world equivalent of a rock star!

For more information about

the Ralphy card campaign, visit or


to see the online press kit.

Also, feel free to call Greg

Buss, Chief Librarian, at

604-231-6418 or email him at for

more information.

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Shelley Civkin is Communications

Officer at Richmond Public Library

in Richmond, B.C.

20 Edward Street

One block North of the Eaton Centre.

Open Monday to Saturday- 9:00am-10:00pm

Phone- (416) 977-7009

Feliciter • Issue #4, 2007 Canadian Library Association


F eature


Preserving Canada’s Cultural Heritage:

Canadian Conservation Institute



The Canadian Conservation Institute

supports the heritage community

in conserving Canada’s heritage

collections. This mission is

accomplished with a professional

staff of conservators, conservation

scientists and preservation advisors

who carry out a variety of activities,

including research, expert services

and knowledge dissemination.

CCI was founded in 1972. It is

part of the Department of Canadian

Heritage and has a staff of about 80,

located in the east end of Ottawa.

The CCI facility is environmentally

controlled and includes a series

of conservation and scientific

laboratories. While CCI serves a

variety of types of clients, our

primary client group consists of

Canadian museums, art galleries,

archives and libraries.

Current research

CCI has an active research

program on preservation challenges

ranging from metals corrosion to

the stabilization of documents

containing iron-gall ink. Recent

research projects that may be of

interest to the library community

include investigations into the safe

handling of collections that are

contaminated with mould


index_e.aspx) and the establishment

In the last issue of Feliciter, we explored the

AV Preservation Trust, a non-profit organization that

promotes the preservation of Canada’s audiovisual heritage.

The Trust is a significant national force for coordination and

advocacy. However, it does not have collections or carry out the

actual preservation of materials – this is done through others.

This column examines another major piece of the infrastructure

that supports Canada’s cultural heritage, the Canadian

Conservation Institute. It was written by Charlie Costain,

Director of Conservation and Scientific Services at the Institute.

of a Canadian standard for permanent

paper (



Intaglio plate from John James Audubon's

Birds of America

A number of the preservation

challenges facing library and archive

collections are areas of current

research at CCI. One of these

concerns the development of a

methodology and tools to carry out

risk assessments of collections, and

to assist collections managers in

making decisions on the preservation

of their collections and setting

priorities. Another is research into

the deterioration and preservation

of magnetic and optical media,

ranging from audio and video tapes

to DVDs. Audio and video tapes are

of particular concern, as the media is

chemically unstable – much of this

material will be lost within decades

if it is not migrated to a more stable

media. A third area of research is

mass deacidification for acidic papers.

While we have carried out research

212 Canadian Library Association Feliciter • Issue #4, 2007

L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

in this area in the past, the technologies

keep changing and need to

be evaluated for their effectiveness.

While not directly related to

library collections, there is an

additional challenge for CCI related

to libraries. There is currently no

forum for libraries to

discuss with CCI preservation

issues, priorities

and areas of possible

research similar to the

Preservation Committee

of the Council of

Canadian Archives.

Diverse services

In addition to research,

CCI offers a variety of

services to individual

museums, art galleries, archives and

libraries in Canada; these services

are offered either free of charge or for

a fixed fee. Requests for conservation

treatments are assessed each fall, as

only a limited number of these requests

can be accommodated. Other types

of services are also available, such as

scientific analysis of materials and

artefacts and site visits to assess and

provide advice on how museum

facilities are functioning in terms of

protecting collections.

In the past, CCI has carried out

conservation treatments on some

significant books. CCI has treated two

sets of John James Audubon’s Birds of

America, one for the Library of

Parliament and one for the New

Brunswick legislature. We also treated

a 200-year-old Mi’kmaq prayer book

from the Conne River Mi’kmaq

Band, which had been in the care of

the Queen Elizabeth II Library at

Memorial University in


CCI disseminates knowledge

through its library, workshops,

publications and internships.

We offer regional workshops

across Canada each year on a

variety of preservation topics,

including “Works of Art on Paper”

and “Archival Materials.” We also

publish CCI Notes (which are now

available free online to Canadian

heritage institutions) and other publications,

such as technical bulletins

on Mould Prevention and Collection

Recovery, Remedies for Deteriorated or

Damaged Modern Information Carriers,

and Guidelines for Humidity and

Temperature for Canadian Archives.

More information on all of

CCI’s research, services and training

can be found on CCI’s website

( This includes:

• a complete listing of CCI’s

research activities, updated


• detailed information on the

services that are available to

various client groups, including

the fees (if any) and service


Above: Conservation scientist Paul Bégin

carrying out studies on paper stability

Left: Conservator David Hannington re-binding

the Mi'kmaq prayer book

• a list of CCI training workshops;

• a list of CCI publications; and

• an online bookstore.

CCI also has a website called

Preserving My Heritage

(, which is

directed at the Canadian public.

Clients can make inquiries to

CCI or apply for CCI services by

telephone, fax, email and, as of

April 2007, an e-services portal.

Canadian institutions who register

for CCI e-services get free access

to CCI Notes online. CCI is also

instituting an e-news broadcast

system; if you would like to receive

these messages, you can register


Paul McCormick is a consultant based

in Ottawa. He was formerly the

Director-General of the Published

Heritage Branch at Library and

Archives Canada and prior to that

Director-General of the Strategic Policy

and Planning Branch at the National

Library of Canada. He can be reached


Feliciter • Issue #4, 2007 Canadian Library Association



A Brave New Virtual World,


500 Librarians Can’t Be Wrong!






Is one Real Life enough, or do you and your library need a Second Life?

After over a year of official library presence in Second Life, the gripping questions today are:

what value do libraries bring to virtual worlds such as Second Life and what benefits can

immersive environments such as Second Life give libraries and their users?

A virtual world...

Second Life (or SL; is a virtual 3D

environment best described as a

hybrid, social online world. Begun by

Linden Lab in 2003 on its proprietary

servers, SL has always been intended

as a place shaped by its residents but

without the usual elements of online

game-play such as quests, goals, and

levels of achievement or advancement.

After a year of rapid growth, SL

currently boasts over 7 million

residents, represented by 3D personas

called avatars, who socialize, attend

live music events and lectures, build

virtual objects, play, and do “real”

work in a virtual space.

While detractors highlight the

negative aspects – gambling,

pornography, terrorism – information

agencies have found 3D environments

intriguing. Universities such as

Harvard, San Jose State, McMaster

and Mount Saint Vincent have

established virtual campuses, with

some offering virtual classes within

both regular and distance-learning

programs. Museums, galleries,

government agencies, and other

cultural and memory institutions

present virtual exhibitions and

learning spaces.

...with virtual libraries

The Alliance Library System of

Peoria, Illinois, has led the way by

creating a place within SL where

libraries may explore, test and

collaborate on virtual information

programs and services. Beginning

with one “island” a year ago, the

Info Island Archipelago now

incorporates 12 joined islands, with

more being planned.

Within Info Island, one finds

specialized libraries (Mystery, Sci-Fi,

Health, Education), general and

subject-specific libraries (Main

Library, Bell Library, Genealogy

Research Center) and special

exhibits and simulations (Peace

Park, Renaissance Island). Cybrary

City offers resources and space for

individual libraries to explore. Major

library vendors such as OCLC, Talis

and SirsiDynix have lent support to

Second Life Library initiatives,

including the separate Eye4You

Alliance on Teen Second Life.

From the beginning, interest

groups have organized and virtually

provided traditional library services

such as reference and collection

development. Book readings, literacy

groups, local history exhibits and

special library activities have

developed and flourished. With

rising SL skill levels, librarians are

moving beyond real-world library

traditions to innovate and explore

new ways of presenting libraries and

library services.

Getting started

Joining SL is free if one does

not wish to purchase anything,

but micro-payments are required

to upload image files to create

promotional signs, logos and

in-world building initiatives.

However, technical requirements

are too high for most older computers,

since SL requires a robust graphics


Canadian Library Association Feliciter • Issue #4, 2007

L i n k i n g C a n a d a ' s I n f o r m a t i o n P r o f e s s i o n a l s

capability and a high-speed

connection. (See system requirements



To begin, create an account at and choose

an avatar name and gender. After

completing the mandatory navigation

exercises, teleport to Info Island. Info

Island residents offer newcomers a

warm welcome and lots of advice

and assistance. Reference librarians

at the Info Island Welcome Center

will help you get your bearings.

Join the Librarians of Second

Life group (and its discussion list)

and the InfoCan group, a group for

Canadian information workers who

meet in-world to share ideas and

promote Canadian content in the

virtual world. Canada Nexus, located

on Cybrary City 1, is InfoCan’s

home base and offers space for

meetings and small exhibits with a

Canadian focus. Groups exist for

almost every library-related interest.

linked 3D Internet environments.

A recent Forbes report states with

confidence that 80% of Internet

users will participate in a virtual

world by 2011. 1 Second Life as a

platform may not continue, but

something will replace it. By

determining the opportunities and

risks now, we can be ready for and

influence what comes next.

Exploring virtual worlds today gives

us an early lead in shaping what

will become a powerful new information

channel equal to and sitting

side by side with the web.


1. “Gartner Says 80 Percent of

Active Internet Users Will Have

a ‘Second Life’ in the Virtual

World by the End of 2011,” April

24, 2007,,



r1.html (accessed June 11, 2007).

Krista Godfrey (Danu Dahlstrom in

SL) is a liaison librarian at McMaster

University. She may be reached at

Donna Dinberg (Dinnie Devonshire in

SL) is a systems librarian in the Services

Branch, Library and Archives Canada.

She may be reached at

Why get involved?

Second Life does not mean

leaving behind traditional users but

offers the potential to reach both

new and underserved users who may

not often use libraries. Second Life is

an amazing place in which to meet

and work collaboratively within an

enthusiastic peer community. Second

Life Library’s reach is global, currently

involving over 500 librarians and

associated information professionals

from countries around the world.

Many foresee open-source

solutions to both browser and server

software that will foster creation of

P oin t A . P oin t B .

A n d a l l p oin t s in b e t we e n .

Leading students through the education process successfully is your

charge. Providing effective tools that help keep the journey engaging, fun,

and re warding is ours.

Enter the World Book Web, designed to make online knowledge more

accessible and useful to students at all learning levels. Our latest addition to

the line, World Book Advanced, is designed to enhance learning by combining

encyclopedia and primary source databases in a single, easy-to-use site.

Check out today for more on the

World Book Web. And see how you can give your students the research

skills and confidence to go w ell beyond point B.

O p e n i n g m i n d s a t e v e r y l e v e l


Feliciter • Issue #4, 2007 Canadian Library Association




Volunteers &Staff

Getting to Know Your


To help you get to know your volunteers

and staff, Feliciter asked some of

them to provide interesting tidbits of

information on themselves. More will

be featured in future issues.

Property & Public Access

– Copyright Working

Group Committee

Rob Tiessen ~ Chair

• The first job you ever held and at what

age: Mowing Lawns at 13??

• Your first position in the library and/or

information services field: Library

Internship at McMaster University

• Your favourite/most used expression:

“I think I am awake”

• Books you are currently reading:

Kootenay National Park by Bob

Hahn, Of this earth by Rudy Wiebe

Olivier Charbonneau

• The first job you ever held and at what

age: At 16, I was a sales representative

for a distributor of electrified

fences at an agricultural fair in

St-Hyacinthe, Québec.

• Your first position in the library and/or

information services field: Customer

service student intern for AMICUS,

our national catalogue, at the (then)

National Library of Canada.

• Your favourite/most used expression:

“Mille million de mille sabords”

• Books you are currently reading:

I am catching up on past issues of

OnSpec (, a quarterly SF

short story magazine from Edmonton.

V. Nicole Godin


B.A. (Hon.) in History – University

of Western Ontario ‘02

M.L.I.S. – University of Western

Ontario ‘04

B.A. in Law – Carleton University ‘06

LL.B. – University of London ‘09

Current Position:

Managing Librarian

Regulatory Information Services

Regulatory Affairs

Bell Canada

• The first job you ever held and at what

age: My first “paid” job was working

as a farm hand – picking rocks at the

tender age of 12.

• Your first position in the library and/or

information services field: My first

position in the library and information

sciences field was working as a

Library/ Archives Assistant at the

Oxford County Branch of the

Ontario Genealogical Society

(OGS). I was fortunate enough

during my short term to also be

commissioned to write and publish

my first book.

• Your favourite/most used expression:

“… if there is a will there is a way”


• Books you are currently reading:

Invisible Advantage: How Intangibles

are Driving Business Performance by

Jonathan Low and Pam Kohen


Judging Bertha Wilson: Law as Large

as Life by Ellen Anderson

Rick Leech

• The first job you ever held and at what

age: My first job was a Baker’s

Assistant with Safeway at age 16.

Lots of pot scrubbing and floor

scraping but many tasty perks.

• Your first position in the library and/or

information services field: My first

position in a library was a volunteer

assistant at my school library in

grade six. My first paid position in a

library was as the Law Librarian for

the City of Calgary Law Department

as a maternity leave cover-off.

• Your favourite/most used expression:

“Anyway ….”

• Books you are currently reading:

Emperor: the death of kings by Conn

Iggulden. A fictional account of the

life of Julius Caesar in a four part


Duel of Eagles by Peter Townsend.

A history and analysis of the Battle

of Britain by this famous World

War II flier.


Canadian Library Association Feliciter • Issue #4, 2007



Volunteers &Staff

John Tooth

• The first job you ever held and at what

age: My first job was arranged by

Mom and Dad with the next door

neighbour who ran a cleaning

company. So, at age 18, this suburban

boy went to a downtown, core area,

hotel to clean in the evenings, and

learned much about washing floors,

life and love, not necessarily in that

order. It was not only an education

but also paid my way through

University, because, as I found out

later, no one else wanted to clean at

that downtown hotel!

• Your first position in the library and/or

information services field: My second

job, far more intellectually stimulating

than the first, was at the University

of Winnipeg Library, where, as a

student reference assistant, I held the

fort in that department on Saturdays

and weekday evenings. It was a

wonderful introduction to reference

work and the great people who work

in libraries, and this experience

really took me towards a career in the

library world, first to a school library

and then to one in government.

• Your favourite/most used expression:

“As the copyright cop: That offense

is good for 10 years in prison, and a

million dollar fine, so I suggest a

different approach.”

• Books you are currently reading:

I’m completing my dissertation,

hopefully by the end of August (this

year!). I’m currently reading (and

analyzing) 75 civics textbooks that

have been used in Manitoba schools

since 1911, for their reflections of

citizenship and citizenship education.

Paul Whitney

• The first job you ever held and at what

age: Trimming trees at a Christmas

tree farm in southern Ontario during

my 15th summer.

• Your first position in the library and/or

information services field: Shelving

books at the Univ. of Saskatchewan

Regina Campus Library.

• Your favourite/most used expression:

#1 through #5 expressions are not

printable in Feliciter. “It is what it is”

is probably #6.

• Books you are currently reading:

My Year of Meats by Ruth Ozeki

(VPL’s One Book One Vancouver

choice this summer) and Dark Star

Safari by Paul Theroux.


Margaret Ann Wilkinson

• The first job you ever held and at what

age: Summer job working in the

school libraries division of Toronto

Board of Education – 17 years old –

with some very fine librarians,

teacher librarians and staff whom I

remember fondly.

• Your first position in the library and/or

information services field: Assistant

Professor, Graduate School of

Library and Information Science,

University of Western Ontario.

• Your favourite/most used expression:

“This is Canada...” [in the context of

discussing information law & policy].

• Books you are currently reading:

Bryan Sykes, The Seven Daughters of


Canadian Library Association ( . . . . . . . . . . . . . . . . . . . . . . . . . . . IFC, IBC, OBC

American Psychological Association ( . . . . . . . . . . . . . . . . . . . . . . 167


World Book Web ( . . . . . . . . . . . . . . . . . . . . . . . . . . . 215



John Wiley & Sons ( . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Naxos Online Music Library ( . . . . . . . . . . . . . . . . . . 169

Wild Cards Inc. ( . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

World’s Biggest Bookstore ( . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Feliciter • Issue #4, 2007 Canadian Library Association 217

800 m Ahead Small Public Librariesin Canada

Carmanville Public Library

Ernie Ingles


Martina King

It is the end of May. Ice is piled along

the shore for many metres on the

drive from Wesleyville to Carmanville.

“Bergy waters” is the local term for

ice-laden waters. Make no mistake –

the mass of ice along the shore and

the chunks floating beyond are

not icebergs. The locals say that

real icebergs are much bigger and

more impressive; they don’t want

tourists to report that Newfoundland

icebergs are wimpy.

Carmanville and other

communities on the east coast of

Newfoundland are prime places for

iceberg spotting. Carmanville is at

the top of a spectacular drive called

“The Loop,” which originates in

Gander and follows Highway 330 up

Fast Facts

Size of collection: 7,915 volumes

Public access terminals: 6

Number of members: 525

Population service area: 1,000



1:00 p.m. – 4:30 p.m.

Tuesday, Wednesday & Friday

10:30 a.m. – noon

Monday & Thursday

7:00 p.m. – 9:00 p.m.



Staff: Kay Butt, Librarian

2006-07 Board members:

Craig Hicks Chairperson

Fern Bowne Vice-Chairperson

Christine Coles Secretary

Elizabeth Keefe Treasurer

Sue Russell

Georgann Collins

the peninsula and along the beautiful

Kittiwake coast and back to Gander.

Carmanville is a 45-minute drive

from Gander.

“Aunt Martha’s Sheep Festival”

is a highlight of every Carmanville

summer. The festival is a chance to

share local music and food (such as

brewis and scrunchions) and for the

people of the town – many of whom

live and work “away” and are only

home in the summer – to catch up.

The name is taken from a local legend

and a song written by local

musician Ellis Coles. The song tells

the story of a group of sheep thieves

with a culinary bent and a gullible

Mountie, and show-cases the funloving

attitude of Newfoundlanders.

Disastrous fires have plagued

the town of Carmanville. In 1961 a

major forest fire, known as the

Bonavista North fire, raged through

the area. The people had to be

evacuated and part of the town was

destroyed. But the town recovered,

and today Carmanville is a sweet

place with tidy houses along the

water and a brand new school that

houses the Carmanville Public Library.

Described by Central

Newfoundland Public Library

Division Manager Pat Parsons as

one of the strongest libraries in the

division, Carmanville Library only

got stronger after they lost everything

in yet another devastating fire

in 2004. The fire was started by an

electrical short in the basement of

the school.


Around 7:30 one evening three

years ago, librarian Kay Butt heard

Photo: Martina King

Exterior view of Phoenix Academy, the library is

just inside the main doors

banging on her door. A young person

was yelling that the library was on

fire! Kay thought to herself, “Oh,

go on!” She assumed it was a prank.

Kay lives next door to the schoolhoused

library, and her notion of a

prank evaporated when she saw

smoke pouring out of the school’s

basement windows. The fire was

well underway by the time people

noticed, and all Kay could do was

hope it didn’t reach the library on

the second floor. At first it seemed

like her hopes would be realized, as

the blaze did not consume the entire

second floor, but in the end what the

fire spared the smoke claimed.

Everything in the library was

covered in a thick layer of what Kay

describes as a “tar.” It all had to go:

18,000 books and six computers.

Kay recalls the day the dump trucks

pulled up along the base of the

school and they threw the books

from the second-storey library

windows, their pages fluttering in the

wind on their way down to the trucks.

“It hurt,” she says, to see all those

books going to the dump.


The community was devastated

with the library gone, but they also

knew from experience that the

218 Canadian Library Association Feliciter • Issue #4, 2007

800 m Ahead Small Public Librariesin Canada

Photo: Cindy Blackwell, Greenspond

One of the breathtaking icebergs off the

Kittiwake coast

school and library would be rebuilt

in the same way the town had been

rebuilt after the Bonavista North

fire. Kay and Pat set up a makeshift

library in the town hall in October

2004 to meet the needs of the community

while the school was rebuilt.

The new library opened in

January 2006, and in a year and a

half they have regained almost half

of the original number of books.

When visitors look around the fully

rebuilt, main-floor library (housed in

the aptly named Phoenix Academy),

the work and support of the community

is evident in the bright,

well-organized and airy space.

There were over 300 people at

the grand opening of the new library

in 2006, in a town with a population

of only 798. What a fantastic show

of support! The library had to start

registration of patrons from scratch,

and today they have a total of 525

registered users – over two-thirds of

the population of Carmanville.

Standing strong through the fire

and the rebuild was Kay Butt, who

has been the librarian for 13 years.

Before this she was a substitute

librarian for 16 years, so Kay has

been with Carmanville Library for a

remarkable 29 years.

When asked what keeps her at

the library, Kay’s eyes light up: “The

children! They are so good, and the

school is good to work with too. I

love my job. That’s why I’ve been

Photo: Martina King

here so long, because it’s so good here.”

Kay has never missed a graduation,

and last year she saw the first class of

kids she had in Storytime 13 years

ago all grown up and graduating.

The library and the school have

an excellent working relationship.

The school and

library collections are fully

integrated. Craig Hicks,

the Library Board Chair and

Vice-Principal of Phoenix

Academy, says his modus

operandi is “any book can

go anywhere on the island.”

Books the school purchases are lent

out to the general public along with

those from the public library collection.

For Carmanville Library, the

advantages of being part of the school

include a fully automated Horizon

Integrated Library System, which

is not available at this time to

all standalone public libraries in

Newfoundland. The kids love the

new space too, and they are always

in the library.

An eye to the future

Kay would like to have more

resources, both human and monetary,

to provide programs more often. In

the past she has provided an initiation

to the Internet called “Surfing with

Seniors.” The program was popular

but is not currently offered due to

lack of resources. One gentleman

who participated in the program

was so enthusiastic about his newfound

skills that he has since bought

his own


and digital


which he


brought into

the library to


“Tots and


is an ongoing

program for

Photos from left to right: The children's reading

corner, the opening of the new library January

2006 and Librarian Kay Butt with the fundraising


children aged 3-4 and their parents

to explore and learn to use the

computer together. Storytime is

another popular program and the one

closest to Kay’s heart. Her favourite

children’s book is Robert Munsch’s

Love You Forever.

The future looks bright for the

new Carmanville Public Library and

its community. The current library

fundraiser is a locally produced

cookbook. So far the cookbooks are

selling fast; there are only a few left.

One thing you won’t find in the

book is a recipe for Aunt Martha’s

sheep stew… you’ll have to make

that one up yourself.

Ernie Ingles (

is Vice-Provost (Learning Services) and

Chief Librarian at the University of


Martina King

( is a

Research Assistant to Learning

Services/Office of the Vice-Provost

and Chief Librarian at the University

of Alberta.

Feliciter • Issue #4, 2007 Canadian Library Association

Photo: Kay Butt

Photo: Martina King




Alvin M. Schrader

(780) 492-5372


Linda Cook

(780) 496-7050


Ken Roberts

(905) 546-3215


Terri Tomchyshyn

(613) 991-7188


Richard Beaudry

(604) 512-1400


Alison Nussbaumer

(250) 960-6612


Susan McLean

(902) 490-5898


Ingrid Moisil

(819) 243-2345 ext. 2567


Lawrence Lavender

(604) 913-1424


Shelagh Paterson

(416) 486-2500 ext. 7670


Cheryl Stenström

(902) 640-2265


Judy Dunn

(416) 978-3934


Don Butcher

(613) 232-9625 ext. 306


Don Butcher

Executive Director ext. 306

Brenda Shields

Member Services ext. 318

Judy Green

Manager, Marketing & Communications

Advertising/Sponsorship Manager ext. 322

Andy Giffen

Webmaster & IT Administrator ext. 320

Beverly Bard

Desktop Publisher/Book Review Coordinator ext. 324

Renée Venne

Program Coordinator, Young Canada Works ext. 321

Valerie Delrue

Membership Coordinator ext. 301

Maria Blake

Orders Administrator ext. 310

Telephone: (613) 232-9625 • Fax: (613) 563-9895 •

220 Canadian Library Association Feliciter • Issue #4, 2007

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