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Group trip planner - The Mid Cheshire Community Rail Partnership

Group trip planner - The Mid Cheshire Community Rail Partnership

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Travelling by train on the <strong>Mid</strong> <strong>Cheshire</strong> Line –<br />

information for schools and groups<br />

Thinking about organising a <strong>trip</strong> out? Wondering where to go and how to get there? Fancy taking<br />

your group on the train but not sure how to go about it? If so then read our frequently asked<br />

questions and <strong>trip</strong> <strong>planner</strong> guide below.<br />

Frequently asked questions<br />

1. We’re thinking of travelling by train – there will be eight of us – can we get a discount?<br />

<strong>Group</strong> travel discounts apply to groups of 10 or more - however smaller groups may benefit<br />

from other Northern <strong>Rail</strong> tickets such as DUO tickets or <strong>Rail</strong> Ranger and Rover tickets.<br />

2. <strong>The</strong>re are 10 or more in our group – can we claim the group travel discount?<br />

Yes if you meet certain criteria.<br />

3. What are the criteria for obtaining group travel discount?<br />

<strong>The</strong> discount is subject to availability and may not be available if other groups are already<br />

booked on to the train.<br />

<strong>Group</strong>s of up to 35 in total can normally be accommodated.<br />

Tickets must be booked through the <strong>Group</strong> Travel service on 0845 1243345 as local ticket<br />

offices cannot give group discount if you turn up to buy tickets from them.<br />

Travel must be undertaken outside peak times so after 9.30am and not between 4pm and 6pm.<br />

<strong>Group</strong> travel can be booked well in advance of your planned <strong>trip</strong> but the <strong>Group</strong> Travel<br />

Service requires at least seven days notice of your intention to travel in order to process your<br />

request and send out tickets.<br />

4. What is the discount for groups?<br />

Subject to availability and eligibility, the discount is normally 26% off standard adult and child<br />

fares. For groups of 10 or more booked through the <strong>Group</strong> Travel Service 16 and 17 year olds<br />

qualify for child fares.<br />

5. Our group wants to travel at the weekend – does the same criteria apply as during the week?<br />

Yes, but there are no peak travel time restrictions at weekends.<br />

6. One of our group is in a wheelchair – do we need to tell you?<br />

Yes, please tell us when you book if your group has any special needs so we can make the<br />

necessary arrangements.<br />

7. We are a group of 10 or more travelling at short notice – can we claim a group travel<br />

discount?<br />

No – the group travel discount can only be claimed through the <strong>Group</strong> Travel Service who<br />

require seven days notice.<br />

<strong>Group</strong>s can travel on Northern services at short notice but won’t receive a group travel<br />

discount.<br />

8. We are a group of 10 or more travelling at peak times – can we claim a group travel discount?<br />

No – discounts are only available through the <strong>Group</strong> Travel Service who will book you on to an<br />

off-peak service to avoid over-crowding.

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