Sustainable Development

SuStainable Development 

The essential of our commitments 2008

For a more beautiFul worlD 

Cover: Jenoy Joykutty inspecting solar water heating 

panels at our facility in Pune, India. These are a very cost 

effective and environmentally friendly alternative to the use 

of fuel/diesel, and perfect for this location.

2008 HigHligHts 

water use cut by 6.9% 

Greenhouse gas emissions cut by 6.6% 

95% of waste recycled, reused 

or used in energy production 

100% 

of cardboard packaging came 

from sustainably managed forests 

99% of raw materials assessed for 

persistence, bio-accumulation and toxicity 

ContentS 

100 years of values – message from the Chairman and CEO p.02 

Commitments 

We have always embedded sustainability into our business p.04 

environment 

We are committed to protecting the beauty of the planet p.06 

Corporate social responsibility 

We believe in the valuable role that beauty plays in society p.10 

transparency 

Our promise of beauty is a responsible one p.14 

For more detailed information, consult the group Internet site: 

www.loreal.com 

628 patents registered 

accident rate cut by 18% 

50% of our international brands 

headed by women 

58% 

of employees 

received training 

€188 million 

of profit shared with employees 

€18 million 

made in donations

2 

100 yEArS Of valuEs 

For a whole century, L’Oréal has been committed to the adventure of beauty. From the single 

brand started by Eugène Schueller, in Paris, in 1909, L’Oréal has become the world’s largest 

beauty company. It is an achievement secured by a rigorous scientific approach, a hunger for 

international expansion and an ongoing quest for innovation and quality – an achievement that 

is the proof of the outstanding talent, commitment and values of the men and women who have 

been L’Oréal these hundred years. 

2008 saw a reaffirmation of the aspirations of our company: 

• we set challenging new targets: by 2015 we aim to cut greenhouse gas emissions by half overall, 

and cut water and waste by half per unit of finished product, 

• we are already making good progress: between 2003 and 2008 energy consumption fell by 17%, 

direct carbon dioxide emissions by 23%, water consumption by 25% and waste by 26%, 

• employee programmes, like “l’oréal & me” and the Pulse survey, demonstrated our ambition 

to be a great place to work, 

• our pledge on diversity goes from strength to strength while the launch of the ethical Risk 

evaluation Tool and the Responsible supply Chain Portal further showed our commitment to 

practising business fairly, 

• the l’oréal Corporate Foundation continued to develop its initiatives in education, science and 

solidarity – particularly in the “For Women in science” programme to encourage and support 

female scientists. 

In this centenary year for l’oréal, we believe more than ever in the spirit of adventure. We are deeply 

committed to ensuring that l’oréal is among the most exemplary corporations of the 21 st century 

in the sustainability of our business. 

Sir Lindsay Owen-Jones Jean-Paul Agon 

Chairman Chief executive officer 

L’oRÉAL 2008 susTaInable develoPmenT 

ambitious targets 

in sustainable 

development by 

2015 

-50% 

greenhouse gas 

emissions 

-50% 

waste generation per 

unit of finished 

product 

-50% 

water consumption 

per unit of finished 

product

Jean-Paul Agon, Chief Executive Officer, and Sir Lindsay Owen-Jones, Chairman. 

We are deeply committed to ensuring 

that l’Oréal is among the most exemplary 

corporations of the 21 st century in the 

sustainability of our business. 

susTaInable develoPmenT L’oRÉAL 2008 3

4 

Commitments 

WE hAvE ALWAyS EmbEddEd 

sustainability intO Our businEss 


> Parabel (our duty free warehouse) in Miami, 

Florida (United States), won the Excellence 

in EH&S award for warehouses for 2009.

❚ builDinG on a Century 

oF valueS 

For a hundred years l’oréal has been driven by 

the values of integrity, responsibility, and 

respect for people and the environment. our 

centenary is an opportunity to reaffirm our 

vision and values: a robust scientific approach, 

a constant quest for innovation, a taste for real 

challenge, and a commitment to diversity and 

to the environment. 

These values are the bedrock of our company and 

the foundation of our sustainability strategy. 

❚ a SuStainable Growth 

StrateGy 

l’oréal believes that organic growth should be 

the main focus of our development. The group 

ensures that brands are balanced across countries 

and sectors, and increases the rate of 

international expansion through a selective 

acquisition policy. However, growth is never 

FaSt FaCt 

Leading 

on SuStainabiLity 

L’Oréal was independently 

acknowledged to be one of 

the 100 most sustainable 

companies in the world in 

2008, for the second year 

running. 

achieved at the expense of our corporate social 

responsibility. 

The sustainability of our business was widely 

recognised in 2008: 

• l’oréal was acknowledged to be one of the 

hundred most sustainable companies in the 

world by the us research organisation Innovest, 

as well as a sector leader in managing 

environmental, social and governance risks, 

• l’oréal is listed on several indices of socially 

responsible and sustainable companies, 

including FTse4Good, aPsI eurozone and 

ethibel. 

• l’oréal Ceo Jean-Paul agon received the 

stanley C. Pace leadership in ethics award 

in recognition of the company’s exemplary 

ethical management. 

❚ operatinG in an ethiCal 

manner 

ethics are at the heart of l’oréal’s values. In 2008 

the company introduced the ethical Risk evaluation 

and analysis Tool, allowing managers to 

evaluate ethical risks and develop plans to 

minimise them. ethics have been incorporated 

into all main training programmes and the ethics 

open Talk website allows direct discussion of 

ethical issues with the Group director of ethics. 

Country reporting was extended to all sections 

of the Code of business ethics. 

l’oréal supports the fight against corruption, 

including bribery and facilitation payments. our 

approach is covered extensively in the company’s 

Code of business ethics, ethical Risk 

evaluation and analysis Tool, our Purchasing 

Code and training courses. 

l’oréal will not employ anyone who is less than 

16 years old – an age higher than that set by the 

International labour organisation (Ilo). all our 

suppliers are required to comply at the very 

least with Ilo guidelines. 

❚ praCtiSinG SaFe anD 

reSponSible buSineSS 

l’oréal’s priority is to ensure that our products 

pose no risk to human health. To that end we 

evaluate our products using the strictest criteria, 

wherever the product is sold. We are committed 

to integrating sustainability in product 

design and development. during 2008 we 

formalised our long-standing consumer policies 

and commitments into a comprehensive 

Corporate Consumer Responsibility vision (see 

page 14 and 15). 

❚ SaFety oF employeeS: 

a key priority 

l’oréal has a simple goal for the health and 

safety of employees: zero accidents. We are 

making good progress towards this goal, with 

only 3.7 hours of lost time per million worked 

across the company – an 18% reduction on 2007. 

For 2009 we plan a further reduction of 13.5%. 

We have launched several programmes to realise 

our zero accidents ambition, including a pilot 

safety course for senior managers at the 

renowned business school Insead. 


6 

Environment 

WE ArE COmmIttEd tO PrOtECtIng 

thE bEauty Of thE planEt 


> The team of 

ecotoxicologists 

apprehends the 

behaviour of raw 

materials in the 

environment.

❚ reDuCinG our impaCt 

on natural Capital 

We made steady progress during 2008 towards 

reducing our impact on the planet: 

• overall water use reduced by 6.9%, corresponding 

to 3.4% per finished product 

(exceeding our target of 3%), 

• carbon dioxide (Co 2 ) emissions reduced by 

6.6% (exceeding our target of 2%), 

• waste per finished product reduced by 0.5% 

– however, we missed our target of an overall 

reduction in waste of 5%, 

• sulphur dioxide (so 2 ) emissions reduced by 

28.3%, 

• volatile organic compound (voC) emissions 

reduced by 15.4%, 

• wastewater 4% cleaner, 

• all pulp used in cardboard sourced from sustainable 

forests, 

• plastic in bottles reduced by 800 tonnes 

through lighter packaging. 

❚ reSponSible SourCinG 

The selection of sustainable raw materials is 

essential to developing sustainable products. 

l’oréal uses four main tools to evaluate the 

impact of our raw materials: 

• our Sustainability Assessment Framework 

estimates the effect of our raw materials on 

the environment, the health of consumers and 

employees, and the lives of our suppliers and 

consumers – especially in developing nations. 

Working closely with suppliers is vital and to 

that end in 2008 we introduced an extranet 

website to speed up deployment of the 

FaSt FaCt 

Zero LandfiLL 

Our long-term goal 

is zero waste to landfill. 

Already half our sites meet 

this target. However, in 

some countries we are 

limited by the local 

infrastructure. 

Framework by suppliers and to help in product 

eco-design, 

• green chemistry – using this approach we are 

establishing processes that are more ecofriendly, 

• persistence, bioaccumulation and toxicity – to 

date 99% of our entire raw material portfolio 

has been assayed against these criteria. We 

also introduced an indicator to determine the 

overall toxicity of a formula through the contribution 

of each raw material. In 2008, 20% of 

the raw materials in our portfolio, corresponding 

to 80% of the volume used, were evaluated 

in this way, 

• our Plant data Sheets measure the impact of 

ingredient use on biodiversity. 

2008 saw several advances by l’oréal for the 

protection of biodiversity. In January we committed 

to sourcing all our palm oil from suppliers 

approved by the Round Table on sustainable 

Palm oil (RsPo) – founded by WWF, the RsPo 

seeks to protect rainforests and the local people. 

l’oréal also supports the moratorium on 

illegal deforestation in Indonesia and malaysia 

set up by Greenpeace and has agreed to 

improve the traceability of our palm oil and 

derivatives. 

our partnership with the Carbon disclosure 

Project encourages suppliers to measure and 

reduce their emissions of greenhouse gases. 

FaSt FaCt 

SuStainabiLity in Pune 

Our factory in Pune 

(India) has pioneered 

the use of wormeries 

to convert waste sludge 

into useful manure. 

Now 99% of waste from 

this site is recovered. 


8 

Environment 

WE ARE COMMittED tO PROtECtiNg 

tHE BEAUtY OF tHE PlANEt 

❚ eCo-DeSiGninG new 

inGreDientS 

l’oréal is continuing to roll out its Green Chemistry 

programme, based on three principles: 

• the use of raw materials from renewable 

sources, 

• the development of processes that reduce 

waste and the amount of energy needed for 

production, 

• the generation of environmentally friendly 

ingredients. 

Green Chemistry allowed us to launch Pro- 

Xylane in 2006, the first anti-ageing active 

ingredient designed according to these principles. 

now all raw materials being developed are 

systematically analysed using Green Chemistry 

criteria. The information gathered is shared with 

suppliers allowing l’oréal to introduce ingredients 

made from raw materials of vegetable 

origin and to set up processes with a much 

lower environmental impact. 

For instance, in 2008 partnerships with other 

organisations led to the discovery of new environmentally 

friendly processes based on biocatalysis. 

❚ aDDreSSinG ControverSy 

on inGreDientS 

For l’oréal, the protection of its employees and 

customers is of paramount importance. The 

company is eliminating or reducing the use of 

phthalates, long-chain parabens, secondary 

amines, triclosan, nitrated musk, siloxane d4 

and heavy metals. We are researching the 

effects of endocrine modulators. We have never 


FaSt FaCt 

Protecting 

endangered SPecieS 

In 2008 L’Oréal gave 

priority to the plant 

extract Orchis Mascula 

cultivated in the 

laboratory rather than 

in the wild to ensure that 

our use would not affect 

this endangered plant. 

included genetically modified ingredients 

in our products. 

l’oréal is a member of a number of groups 

– including the International Council on 

nanotechnology (ICon) and the european 

nanoInteract Programme – which ensure that 

the use of nanotechnology is safe both to 

humans and the environment. 

The first sunscreen filtering system that strikes 

a balance between uva and uvb rays is now on 

offer, and new hair dyes have been developed 

to take account of allergies. 

❚ proteCtinG the Global 

eCoSyStem 

We always try to strike the right balance 

between natural and man-made (chemical) 

ingredients when choosing and developing our 

raw materials. 

We are proud that in 2008: 

• 40% of all ingredients used were of vegetable 

origin, 

• as part of our efforts to replace fossil-fuel 

based ingredients with those from renewable 

resources we introduced a new solvent 

extracted from plants to replace an equivalent 

of hydrocarbon origin, 

• around thirty organic or fair trade ingredients 

were added to our portfolio. 

l’oréal joined 140 other businesses in signing 

the Poznan Communiqué to world leaders, 

calling for a strong international framework to 

tackle climate change. 

We recognise the importance of guiding our 

suppliers to a low carbon future. Working with 

the Carbon disclosure Project’s ‘supply Chain 

leadership Collaboration’ initiative since 2007, 

we help our suppliers measure and manage 

their carbon emissions. We intend to expand 

this collaboration in 2009. 

FaSt FaCt 

targetS for 2009 

• CO 2 emissions by 2%. 

• Energy per finished 

product by 5%. 

• Water use per finished 

product by 3%.

FaSt FaCt 

KiehL’S biodegradabLe 

body cLeanSer 

In 2008 Kiehl’s launched 

an Aloe Vera body 

cleanser that is formulated 

only using biodegradable 

ingredients. And the 

packaging is 100% 

recycled. 

❚ ambitiouS tarGetS For 

a SuStainable Future 

In 2008 l’oréal made one of its most important 

announcements ever: ambitious long-term 

environmental targets that will make a significant 

contribution to the preservation of the beauty 

of our planet. 

based on our performance in 2005, and calculated 

on a like-for-like basis, by 2015 l’oréal will: 

• - 50% greenhouse gas emissions, 

• - 50% water use per unit of finished product, 

• - 50% waste generated per unit of finished 

product. 

> Photovoltaics panels, Burgos factory (Spain). 

FaSt FaCt 

carbon neutraL 

in burgoS 

L’Oréal’s factory in 

Burgos (Spain) has made 

a public commitment to 

be carbon neutral by 2015, 

by using a mix of solar 

arrays, biofuels and 

geothermal energy. 


10 


WE bELIEvE In thE vALuAbLE rOLE 

that bEauty plays in sOCiEty 


> Nancy Kim, Laureate 2008 

for Asia-Pacific, signing 

the Charter of Commitment 

for Women in Science.

❚ beauty valueS knowleDGe 

The l’oréal-unesCo For Women in science is 

our philanthropy flagship programme. We believe 

that there are too few women in scientific 

research, and that greater participation of women 

would bring significant benefits to science and 

the world. 2008 marked the tenth anniversary of 

the awards. on 6 th march 2008, over 40 of the 

programme’s award laureates signed the Charter 

of Commitment For Women in science, to 

promote science, support the cause of women 

and change the image of science. The “For 

Women in science programme” has now 

been extended to Fellowship programmes in 

40 countries and there are now pan-african science 

fellowships for young women in Cameroon, 

Ghana and nigeria, and pan-arab fellowships in 

the united arab emirates, egypt, Tunisia, Kuwait 

and saudi arabia. l’oréal’s innovative “Hairdressers 

against aIds” programme has now 

been extended to 24 countries, with a network 

FaSt FaCt 

SuPPorting femaLe 

ScientiStS 

Every year five outstanding 

female scientists won each 

to further their research, 

thanks to the L’Oréal- 

UNESCO “For Women in 

Science” award. 

of 2.5 million hairdressers. The purpose of the 

programme is to give hairdressers the 

knowledge and the means of alerting their 

clients to the risks of aIds and the methods of 

protection.l’oréal supports many other initiatives, 

including: 

• the nicolas Hulot Foundation for nature 

and mankind which raises awareness and 

knowledge of environmental issues, 

• the “sciences Po accessible programme” to 

help disabled people study at this prestigious 

institution, 

• the mentoring programme at the Cité des 

sciences et l’industrie to help children from 

disadvantaged backgrounds succeed in 

school. 

❚ beauty nurtureS 

SelF-eSteem 

l’oréal believes in the ability of beauty to 

nurture self-esteem. Through a number of philanthropic 

and research activities we are making 

beauty a means of recovery or comfort for those 

with mental, physical or social problems: 

• with médecins du monde, l’oréal supports 

“opération sourire”, to restore the appearance 

of people who suffer from facial malformations 

caused by war, illness, or malnutrition. 

surgery helps victims return to normal life 

and re-integrate with confidence into society. 

at present l’oréal supports seven such missions 

which offered surgery to 266 individuals 

during 2008, 

• since 2001 l’oréal has supported “la vie de 

Plus belle” in France, which organises free 

FaSt FaCt 

bringing 

SeLf-eSteem 

266 adults and children 

benefited from surgery 

to address facial 

malformations caused 

by war, illness or 

malnutrition as a result 

of L’Oréal’s support 

for “Opération Sourire” 

in Cambodia, Niger, 

Madagascar and Mongolia 

in 2008. 

skincare and make-up workshops in hospitals 

for women with cancer. In 2008 the group held 

188 workshops, reaching 1,487 women, 

• “la maison de solenn” and “la maison des 

adolescents” provide an innovative treatment 

programme for young people with self-image 

problems, 

• “la maison des Femmes” in montrouge is a 

secure home for women suffering from 

enduring exclusion and violence. 

overall, l’oréal donated €18 million in corporate 

philanthropy around the world in 2008 to 

contribute to projects that serve the wider 

community and that reflect the values we have 

upheld for a century. The goal of the group’s 

philanthropic mission is to implement exem- 


12 


WE BEliEvE iN tHE vAlUABlE ROlE 

tHAt BEAUtY PlAYs iN sOCiEtY 

FaSt FaCt 

SociaL auditS in 2009 

We aim to carry out checks 

on the working conditions 

of 500 suppliers globally, 

meaning we will have 

audited almost all of our 

suppliers by the end 

of 2009. 

plary, adaptable programmes internationally 

and develop initiatives that can take root in the 

local environment. 

❚ beauty SupportS Fair 

traDe 

during 2008 l’oréal pursued two new fair trade 

agreements: sourcing centella asiatica, and 

madecassoside from madagascar and argan oil 

from morocco. Producers get a fair return for 

their products and can reinvest in their community. 

In addition, l’oréal laboratories integrated 

a further five ingredients from The body 

shop’s Community Trade Programme into the 

portfolio used for other brands, benefiting cooperatives 

in nicaragua (producing sesame oil), 

Paraguay (cane sugar), Italy (olive oil), Ghana 

(cocoa butter) and brazil (soya). moreover, 

during 2008 the company chose not to apply 

for five patents because they failed to comply 

with our fair trade criteria. 


To ensure that working conditions are acceptable 

in the factories we source from around 

the world, every year we engage specialist auditors 

to carry out thorough checks. In 2008, 688 

such audits were done. 

❚ DiverSity iS beauty 

l’oréal makes an enormous effort to understand 

the characteristics and behaviour of different 

skin and hair types, so that we can offer diversity-adapted 

products, tailored to the tastes 

and requirements of people around the world. 

We are the only cosmetics business to have 

created 18 research centres around the world 

to study diversity in this way. 

l’oréal does not believe in one kind of beauty: 

beauty comes from difference. That is why the 

company is so committed to promoting diversity. 

Its 23 brands embody the countless ways 

of expressing beauty. moreover, diversity drives 

innovation and performance, enabling l’oréal 

to better develop products that meet consumer 

expectations. 

by the end of 2008, nearly 5,000 managers had 

undergone diversity training. This is designed 

to encourage local action. In belgium, for example, 

a new recruitment website has been established 

for people with disabilities. 

For l’oréal, 2008 was the year of disability initiatives. 

The first awards ceremony for action on 

disability was held in october 2008, the winners 

being selected by a jury of independent officials 

and l’oréal employees. moreover, as a result of 

the Pulse employee survey, 20 specific actions 

have been initiated to ensure that disabled 

employees are better integrated into the workforce 

and have the support required to fulfil 

their potential. 

also in 2008, l’oréal helped set up the first 

master’s degree in equal opportunity and 

diversity policies at the Institut d’Études Politiques 

in lille. In France, in december 2008, 

l’oréal formalised its commitment to gender 

equality by signing a corporate agreement with 

all French trade unions. 

❚ beauty CreateS 

wealth anD new job 

opportunitieS 

l’oréal believes that all our employees should 

share in the company’s success. so a collective 

annual bonus is in place in each country 

to reward performance and to motivate growth. 

In 2008 profit sharing paid out €188 million. 

our priority is to develop individuals, teams and 

organisations that contribute to building 

l’oréal’s competitive edge. 

2008 marked the 15 th anniversary of the company’s 

formal commitment to apprenticeships. 

since 1993 2,795 young people have been 

FaSt FaCt 

Women at the toP 

Women now make up 

37% of our management 

committees.

sponsored by l’oréal to enrol in work-study or 

“sandwich” training programmes, supervised 

by more than 2,000 mentors. In France our 

apprenticeship scheme operates well above the 

legally-mandated quota for the company. 

Throughout 2008, 77% of managers and 58% 

of all employees received training – the cost 

of which is equivalent to 2.6% of the company’s 

gross payroll spend. more than a thousand 

managers took part in Transition To… 

management programmes, while the senior 

executive Programme continued to offer career 

development opportunities to the company’s 

top 200 managers. 

> Staff at a L’Oréal training seminar. 


14 

transparency 

Our PrOmISE OF bEAuty 

is a rEspOnsiblE OnE 

> Consumer Advisory Department, 

Saint-Ouen (France). 

L’oRÉAL 2008 susTaInable develoPmenT

During 2008 we formalised our long-standing consumer 

policies and commitments into a comprehensive Corporate 

Consumer Responsibility vision. This is an important step. 

It demonstrates that L’oréal is fully dedicated to our 

customers who buy more than 4.5 billion products 

every year. 

❚ we are enGaGeD in Seven 

key areaS: 

innovative and even more effective 

products 

We assess the efficacy of every product and are 

committed to launching those that bring a real 

result for the consumer. 

product safety 

l’oréal’s priority is to ensure that the use of our 

products poses no risk to human health. To that 

end we evaluate our products by the strictest 

criteria, wherever the product is sold. 

Sustainable marketing 

Increasingly, consumers are demanding that 

societal and environmental responsibility is built 

into the “dna” of brands. We are committed 

to integrating sustainability in product design, 

development, marketing and advertising. 

responsible advertising 

our Code of business ethics sets down clearly 

what l’oréal expects of our advertising. Key 

principles include ensuring that adverts are 

based on proven performance and data, and 

are consistent with the l’oréal spirit, especially 

in advertising to children and young people. 

In april 2008 we signed the French Government’s 

Charter for voluntary engagement on 

body Image. We want to ensure that our advertising 

is a tool to increase the perceived value 

of diversity and to fight against sterotypes. 

transparency and care 

Consumers should always have easy access to 

the advice and information they need, as well 

as effective complaints mechanisms when this 

proves necessary. 

We aim to have a Consumer advisory department 

in each country or zone in which we operate. 

To date we have 331 specialist Consumer 

advisors in more than 50 countries where we 

have a subsidiary. These advisors also serve the 

other countries where our products are sold. 

availability of our products 

We believe that a selective distribution network 

is indispensible to the existence of our 

industry and the preservation of the image 

and economic value of high-end branded 

products. nevertheless l’oréal, as a pioneering 

manufacturer, believes that internet sales 

FaSt FaCt 

fructiS educating 

conSumerS 

Garnier Fructis bottles 

carry information on 

recycling and saving 

water. In 2008 Garnier 

pledged to reduce the 

weight of plastic 

packaging by 15%, 

by 2012 at the latest. 

are a complementary channel to reach consumers, 

still in a relatively early stage of development. 

Sharing best practice with industry 

and outside interest groups 

We believe that our vision of Corporate Consumer 

Responsibility should be shared, because 

it is for the common good that its key principles 

are adopted across the industry. 


16 

transparency 

OUR PROMisE OF BEAUtY 

is A REsPONsiBlE ONE 

FaSt FaCt 

reconStructed SKin 

In 2008 we carried out 

the following tests on 

reconstructed tissues: 

• 931 formulae for skin 

irritation, 

• 1,242 ingredients 

for skin irritation, 

• 1,147 ingredients 

for eye irritation. 

Since 2006 L’Oréal has 

tested more than 

11,500 ingredients 

and formulae on 

reconstructed tissues. 

❚ replaCinG animal teStinG 

l’oréal has not tested finished products on 

animals since 1989. 

In addition, l’oréal has adopted the following 

three-pronged approach to replace animal testing 

for the safety assessment of ingredients: 

• developing and applying alternative methods 

based on tissue engineering, 

• drawing on the stock of safety data obtained 

from predictive safety assessment methods, 

• increased sharing of such data with other 

industries, encouraged by ReaCh, which is 

now an important criterion for selecting and 

developing new ingredients. 


> Reconstructed skins 

2008 has been an important year for l’oréal’s 

reconstructed tissues models. l’oréal was given 

scientific approval for our skinethic RHe system, 

the second alternative method to study skin 

irritation. It supplements our episkin model, for 

which regulatory approval is underway. We now 

have the capacity to offer a choice of several 

models to others outside the company. moreover, 

in december 2008 the skinethic HCe 

model, to study eye irritation, was submitted for 

european approval through Colipa, after it had 

assessed several hundred ingredients. It should 

be fully approved by 2010. 

However, within the context of the european 

union’s 7 th amendment, tests on animals might 

still be necessary and compulsory for some 

ingredients due to the lack of approved alternative 

methods to ensure their safety and effectiveness. 

our objective is to select ingredients whenever 

possible whose innocuity has been verified well 

in advance, thanks to this combination of predictive 

tools, without any need for animal testing.

gEt In tOuCh ! 

We would love to hear your views on how l’Oréal 

is doing on environmental and societal issues. 

to get in touch with your ideas, feedback 

or questions, please email us at 

sustainabledevelopment@loreal.com 

published by the Corporate Communications and external affairs division of l’oréal group. 

photographs: abacapress (P.10), alain buu (Cover, P.7, 9, 13, 14), Jean-Jacques Ceccarini (P.3), 

l’oréal (P.4), matteo (P.6), Isabelle Walter/l’oréal (P.16), X. 

Creation and layout: 

133, avenue des Champs-Élysées 75008 Paris – France. 

background to this document 

every year in June l’oréal publishes an expert detailed sustainable development Report. 

This present document is intended to be the summarised highlights of the full report which can be 

found at www.loreal.com, or a hard copy ordered by emailing sustainabledevelopment@loreal.com

Incorporated in France as a “société anonyme” 

with registered capital of e119,689,042 

632 012 100 RCs Paris 

Headquarters: 

41, rue martre 

92117 Clichy – France 

Tel.: +33 1 47 56 70 00 

Fax: +33 1 47 56 86 42 

Registered office: 

14, rue Royale 

75008 Paris – France 

www.loreal.com

Sustainable Development

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