Heating and Insulation Repayable Grant Application Form

Heating and Insulation 

Repayable Grant 

Application Form 

Please use this form to make an application for a 

Heating and Insulation Repayable Grant. 

You are only eligible if: 

• You are a home owner; and 

• You fulfi l the Repayable Grant Scheme vulnerability criteria; and 

• Your property lacks adequate space heating and/or insulation. 

Please read the guidance notes provided before you answer each question. 

If you are uncertain how to answer any of the questions, please contact 

In Touch Thanet Home Improvement Agency on (01843) 855550 for further advice. 

When you have completed this form, please send it to In Touch at the address below. 

in touch 

Thanet Home Improvement Agency 

Dundee House 

Albion Place 

Ramsgate 

Kent CT11 8HQ 

Working in partnership with 

Housing Improvement Team 

Thanet District Council 

PO Box 9, Margate, Kent CT9 1XZ

Heating and Insulation Grants 

Am I applying for the right grant? 

The Council is committed to tackling inequalities 

in health and fuel poverty, together with reducing 

carbon emissions. Therefore we are offering two 

grant schemes to provide financial assistance 

to home owners who need help with the cost of 

heating installations and insulation work. These are: 

1. Repayable Grant Scheme 

Our Repayable Grant Scheme is delivered on 

behalf of the Council by the In Touch Thanet Home 

Improvement Agency and provides repayable 

grants of up to £5,000 for heating installations and 

insulation works to home owners who fulfil the 

Repayable Grant Scheme vulnerability criteria. 

Please note: The Repayable Grant is subject to the 

condition that if your property is sold within 10 years 

of the completion of the grant, it must be repaid in 

full. After 10 years, there is no requirement to repay 

the grant. If you do not believe you will stay at the 

property for at least 10 years, you have the option 

of paying the grant back at any time during the 10 

year period. Repayable Grants are interest free. You 

are eligible for the Repayable Grant Scheme if you 

meet all of the following requirements: 

Your total gross annual household income is less 

than £30,000 

AND 

Your combined household savings are less than 

£6,000 

AND 

You or a family member is 60 or over, or your 

household has at least one child under the age of 16 

If you meet the Repayable Grant Scheme criteria, 

please complete and sign this application form and 

return it together with your supporting documents to: 

In Touch 

Thanet Home Improvement Agency 

Dundee House 

Albion Place 

Ramsgate 

Kent CT11 8HQ 

If you would like a copy of this document 

in an alternative format please call 

01843 577165 

2. Coldbusters Grant Scheme 

The Coldbusters grant scheme is delivered on 

behalf of the Council by the Kent Energy Centre 

and offers grants of up to £5,000 for heating 

installations, insulation works, draught-proofing 

and pipe insulation to home owners who fulfil 

the Coldbusters Scheme criteria. There are no 

conditions attached to these grants after they have 

been completed and no requirement to pay any of 

the grants back. To be eligible for the Coldbusters 

Scheme you must be a home owner and be in 

receipt of one of the following benefits: 

- Income support or income based job seekers 

allowance 

- Council tax benefit or pension credit 

- Attendance allowance or disability living allowance 

- Industrial injuries disablement benefit or war 

disablement pension 

- Working tax credit, providing the person entitled 

to the tax credit has a relevant income of less than 

£14,200 

- Child tax credit, providing the person entitled to the 

tax credit has a relevant income of less than 

£14,200 

If you fulfil the Coldbusters Scheme criteria and 

would like to apply for a grant, please call the Kent 

Energy Centre on 0800 358 6668 for further advice. 

Please do not complete this application form. 

Are you a tenant? 

Please do not complete this application form. 

If you are a tenant and rent your home privately, 

your landlord may be able to apply for financial 

assistance to help with the cost of heating 

installations and insulation works. If you fulfil the 

Repayable Grant Scheme vulnerability criteria your 

landlord may be eligible for a Landlord’s Heating 

and Insulation Loan. If you fulfil the Coldbusters 

Scheme criteria your landlord may be eligible for a 

Coldbusters grant. 

Please ask your landlord to call In Touch Thanet 

Home Improvement Agency on 01843 855550 for 

further advice regarding Landlord’s Heating and 

Insulation Loans, or the Kent Energy Centre on 

0800 358 6668 for further advice regarding the 

Coldbusters Scheme. 

2 | www.thanet.gov.uk 01843 577000

Repayable Grant Scheme 

Application Form 

Please only complete this application form if you meet the 

Repayable Grant Scheme criteria, as detailed on page 2. 

Part One: Applicant Details 

1.1 Please provide your details as Repayable Grant 

applicant: 

Your name: ............................................................................. 

Title: Mr/Mrs/Miss/Ms/Other (please specify) .............…......... 

Address: .................................................................................. 

................................................................................................. 

................................................................................................. 

Your telephone number: ......................................................... 

Your email: .............................................................................. 

1.2 Guidance note: 

You are not eligible for a Repayable 

Grant unless you are aged 18 or over. 

1.2 Your date of birth: ........../........../.......... (DD/MM/YY) 

1.3 If someone else (e.g. a friend or an organisation) 

is handling this application on your behalf, please 

give the name, address and telephone numbers 

of the person to be contacted about this application: 

Name: .................................................................................... 

Title: Mr/Mrs/Miss/Ms/Other (please specify) .............…......... 

Address: .................................................................................. 

................................................................................................. 

................................................................................................. 

Telephone number: ................................................................. 

Email: ...................................................................................... 


As this application form is for home owners, 

the address inserted here must be the 

same as the address given in 1.1 above. 

Part Two: Property Information 

2.1 Please provide the address of the property at which 

the works are to be carried out: 

................................................................................................. 

................................................................................................. 

2.2 What type of property is it? 

A house 

A bungalow 

A self-contained flat 

A flat which is not self-contained 

 

 

 

 

www.thanet.gov.uk 01843 577000 | 3

2.3 Have you previously made an application for any type of 

grant assistance for the property? 

Yes No 

If yes, please give the date of your application and 

Council reference (if known): 

.................................................................................... 

Part Three: Ownership and Eligibility Details 

3.1 Are you, as the person stated in 1.1 above, alone or 

jointly with others: 

The freeholder of the property 

A leaseholder of the property, with a lease that has at least 

ten years still to run 

 

3.2 If you own the interest jointly (e.g. with a wife, 

husband or partner), please give the names and 

addresses of the other interested parties: 

…………………………………………………………… 

…………………………………….……………………… 

…………………………………………………………… 

3.3 How are you proving ownership of the property? 

 

 

 

I am providing an official copy of the property 

register, which I obtained from the HM Land 

Registry within the last six months 

I am providing a certificate of title signed and 

sealed by my solicitor 

I am providing a copy of the title deeds 

 


Provide details of any grants you have 

received from, or any grant applications 

you have made to, any Department of the 

Council within the last five years. 


You must prove ownership of the 

property. Usually, an official HM Land 

Registry search relating to the property 

will be most appropriate as it is final 

and conclusive as to ownership. HM 

Land Registry searches are available by 

post from The Tunbridge Wells District 

Land Registry, Forest Court, Forest 

Road, Hawkenbury, Tunbridge Wells, 

Kent, TN2 5AQ; Telephone No. (01892) 

510015. There is a nominal fee for 

Land Registry searches (£6 as of April 

2007). Alternatively, if your solicitor looks 

after your title deeds you can ask your 

solicitor to provide you with a certificate 

of title, which the Council will accept as 

proof of ownership. You can also prove 

ownership by providing a copy of the 

title deeds yourself. If you cannot prove 

ownership of the property, you will not 

be eligible for a Repayable Grant. 

3.4 Is your total gross annual household income less 

than £30,000? 

Yes 

 

3.5 What is your actual total gross annual household income? 

£……………………………........................................... 

3.6 Please provide details of your household income: 

Your salary: 

£…………………. per …………………. 

Tick box if not applicable 

Salaries of other members of your household: 

Tick box if not applicable 


If you cannot tick “Yes” you are not 

eligible for a Repayable Grant. 


You will need to provide proof of earnings 

with your application. Copies of the three 

most recent payslips are required in 

respect of every salaried member of the 

household. Any salary details entered 

above must be gross income, i.e. before 

tax and other deductions. 

Name: ………………………………............................. 

£…………………. per …………………........................ 

Name: ………………………………............................. 

£…………………. per …………………........................ 

Name: ………………………………............................. 

£…………………. per …………………........................ 



You must supply details of all your 

household income, including income 

received by any other members of your 

household. Examples of other types of 

income include pensions, state benefits 

(e.g. child benefit, child tax credit, 

etc.), and income from shares and 

investments. You will need to provide 

proof of other household income with 

your application. Other household income 

must be stated as gross income, i.e. 

before tax and other deductions. 


If you cannot tick “Yes” you are not eligible 

for a Repayable Grant. 

Please use the space below to tell us about any 

other household income: 

……………………………………………………………. 

…………………………………….……………………… 

……………………………………………………………. 

……………………………………………………………. 

…………………………………….……………………… 

……………………………………………………………. 

……………………………………………………………. 

…………………………………….……………………… 

3.7 Are the combined savings of the members of your 

household less than £6,000? 

Yes 

 


You must supply details of all your 

household savings, including savings 

in the name of other members of your 

household. Examples of household 

savings include money held in bank and 

building society accounts, the current 

values of shares and investments, and 

Premium Bonds. You will need to provide 

proof of all your household savings. 


If you have answered “No” to question 

3.9, you must answer “Yes” to question 

3.10 to be eligible for a Repayable Grant. 


A member of your household is someone 

who lives with you permanently – at the 

address stated in question 2.1 above 

– as a member of your family, whether 

related by blood or not. 

3.8 Please provide details of your household savings: 

……………………………………………………………. 

…………………………………….……………………… 

……………………………………………………………. 

3.9 Are you, or one of your household, 60 or over? 

Yes No 

If “Yes”, please provide the full name and date of birth of the 

person aged 60 or over: 

Name: .................................................................................... 

Date of birth: ........../........../.......... (DD/MM/YY) 

3.10 Does your household include at least one child under 

the age of 16? 

Yes No 

If “Yes”, please provide the full name and date of birth of the 

youngest child: 

Child’s name: .......................................................................... 

Child’s date of birth: ........../........../.......... (DD/MM/YY) 


Part Four: The Proposed Works 

4.1 What type of space heating installation do you require? 

- Gas-fired boiler with radiators 

(THE COUNCIL’S PREFERRED OPTION) 

- Electric storage heaters for use with 

economy rate electricity 

 

- Other (Please specify) 

……………………………………………………......... 

- Space heating installation or upgrade not required 

(application is for insulation works only) 

4.2 Please indicate the insulation works required at the 

property (tick all that apply): 

Cavity wall insulation 

Loft insulation 

None 

4.3 Tick the box to confirm your agreement to the works 

being carried out by nominated contractors: 

I agree to the works being undertaken 

by nominated contractors 

 

 

 

 


The Council’s preferred option is the 

installation of a gas-fired boiler with 

radiators. The alternatives have been 

made available to deal with properties 

without a gas supply, and unless you can 

justify why a gas-fired boiler with radiators 

should not be installed, the Council may 

refuse your Repayable Grant application. 

Other options include the installation of 

an oil-fired boiler with radiators. If you 

already have an existing gas-fired boiler 

with radiators, but require an extension 

or upgrade of the installation, please tick 

“Gas-fired boiler with radiators”. 


A new space heating installation is 

only properly effective if the property is 

adequately insulated to retain warmth. 

Therefore, if cavity wall and/or loft insulation 

can be installed at the property, it will be a 

condition of the Repayable Grant that you 

agree to such works being undertaken. 

Part Five: Listed Buildings 

5.1 Is the property listed as a building of special 

architectural or historic interest under the Town and 

Country Planning Act 1971? 

Yes No 

If “Yes”, go to 5.2, if “No” go to 6.1 

5.2 Do the proposed works involve installing a new boiler 

flue through the external fabric of the building? 

Yes No 

If “Yes”, go to 5.3, if “No” go to 6.1 

5.3 Have you made an application for Listed Building 

consent? 

Yes No 

If yes, what was the outcome? 

Refused Granted 

No decision yet 

 

Planning reference number: ..................................... 


Heating and Insulation Repayable Grants 

are offered on the condition that the works 

are carried out by nominated contractors. 

If you do not tick this box your Repayable 

Grant application will be refused. In Touch 

will ensure that the works are carried out at 

reasonable cost and to a good standard. 


Many older properties are Grade II 

listed. If you are not sure if your property 

is listed you can contact the Council’s 

Conservation Architect on 01843 577141 

for further advice. 


If you answered “Yes” you may need 

Listed Building consent from the Council’s 

Planning Department. Please contact the 

Council’s Conservation Architect on 

01843 577141 for further advice. 



Examples of ancillary expenditure 

which may be eligible for inclusion 

within the Repayable Grant include 

costs relating to HM Land Registry 

search fees, and solicitor’s fees for 

providing a certificate of title. 

Part Six: Ancillary Expenditure 

6.1 Provide details of any ancillary expenditure relating 

to the proposed works which you would like to be 

included within the Repayable Grant: 

a) …………………………………………................................ 

……………………………………………………………………….. 

……………………………………………………………………….. 

Expenditure: ………………………........................................... 

b) …………………………………………................................ 

……………………………………………………………………….. 

……………………………………………………………………….. 

Expenditure: ……………………............................................... 

Guidance note: 

Where there has been insufficient space 

to properly answer any of the questions 

within the application form, please 

continue your answers here ensuring you 

make reference to the question number. 

You may also use this space to provide 

any additional information to help support 

and clarify your application. 

WARNING! 

YOU MAY BE LIABLE TO 

PROSECUTION IF YOU 

KNOWINGLY MAKE A FALSE 

STATEMENT 

Data Protection 

All the information you give us is confidential and we will 

not passany of your details to any other organsiations. 

Your data will be held securely in accordance with the Data 

Protection Act 1998. 

The information you provide may be used by Thanet District 

Council and it will not be shared with any third party. Any 

personal information you have given us will not be passed 

on to third parties for commercial purposes. 

We will only use any personal information you send us for 

the purposes for which you provide it. We will only hold your 

information for as long as necessary for these purposes. 

Information you provide us with may be used for statistical 

research but will not be used in any way (beyond its original 

purpose) which enables you to be identified. 

Part Seven: Additional Information 

(please continue on a separate sheet if necessary) 

……………………………………………………………………… 

……………………………………………………………………… 

……………………………………………………………………… 

……………………………………………………………………… 

……………………………………………………………………… 

……………………………………………………………………… 

……………………………………………………………………… 

……………………………………………………………………… 

Part Eight: Declaration 

I declare that to the best of my knowledge and belief the 

information I have provided in this application is correct. 

Signature: ……………………………………............................. 

Print name: ……………………………………........................... 

Date:……………………………………...................................... 

Please now read the following terms and conditions and 

SIGN AGAIN at the end to confirm your agreement to them. 


Part Nine: Terms and Conditions 

Definitions: 

“Council” - Thanet District Council. 

“Agency” - In Touch - Thanet Home Improvement Agency. 

“Applicant” - The Repayable Grant applicant stated in 1.1 above. 

“Contractor” - A building contractor appointed to carry out the 

eligible works. 

“Repayable Grant” - Heating and Insulation Repayable Grant. 

“Schedule” - A Schedule of Works prepared by the Council, or 

the Agency, for Repayable Grant purposes, which specifies the 

eligible works. 

“Household” - A group of persons who reside together 

permanently as a family unit in a single dwelling, who may or 

may not be related by blood or marriage. 

“Certified Date” - The date on which the Council, or the Agency, 

certifies that the eligible works have been completed to their satisfaction. 

9.1 A Repayable Grant is only available to an Applicant who lives 

in a property which they own, and who also fulfils the Repayable 

Grant Scheme vulnerability criteria, and whose property is 

considered by the Council or the Agency to lack adequate space 

heating and/or insulation. 

9.2 The Applicant must provide proof of ownership to validate a 

Repayable Grant application. The preferred method of proving 

ownership is the submission of an original HM Land Registry 

search, more properly known as an “Official Copy of Register 

Entries”. The search must not be dated more than six months 

before the date of the Repayable Grant application. 

9.3 An Applicant only fulfils the Repayable Grant Scheme 

vulnerability criteria if the combined gross annual income of all 

members of his or her household is less than £30,000; and the 

combined savings of all members of his or her household is less 

than £6,000; and his or her household contains at least one 

person aged 60 or over, or at least one child under the age of 16. 

9.4 The Council or the Agency will decide if a property lacks 

adequate space heating and/or insulation, and their decision 

is final. If the Council or the Agency decides that a property 

lacks adequate space heating and/or insulation, it will provide 

a Schedule which will identify the eligible works. A Repayable 

Grant will only be considered for the eligible works specified in 

the Schedule. 

9.5 The maximum Repayable Grant is £5,000 for each property. 

Any ancillary expenditure approved for A Repayable Grant 

assistance will be included within this figure. If the cost of the 

eligible works exceeds £5,000, the Applicant will be responsible 

for the additional expense.In exceptional circumstances the 

Housing Improvement Manager may use his or her discretion to 

approve A Repayable Grant at a higher level than the maximum. 

9.6 The Applicant will be required to provide written proof that 

he or she fulfils the Repayable Grant Scheme vulnerability 

criteria. Photocopies of all relevant documents will be required 

before a Repayable Grant application can be approved. 

Relevant documents include payslips, bank and building 

society statements and passbooks, share certificates, official 

notification of state benefits, and any other document which 

relates to any household income or savings. The Applicant must 

provide original documents for examination when requested by 

the Agency. If the Council finds that any household income or 

savings has been knowingly concealed during the Repayable 

Grant application process, it will consider the matter to be fraud 

and the appropriate response will be taken. 

9.7 The Applicant must accept that contractors nominated by the 

Council or the Agency will carry out the eligible works. 

9.8 Repayable Grant approval is subject to the condition that the 

eligible works are carried out in accordance with the Schedule. 

Any additional works carried out at the same time, which are 

not specified in the Schedule, will not be eligible for Repayable 

Grant aid. The only exception is unforeseen works. Unforeseen 

works are defined as works which are integral to the proper 

completion of the eligible works specified in the Schedule, but 

could not have been reasonably foreseen until the works had 

started on site. Additional payments for unforeseen works will only be 

made if the Council or the Agency has given prior approval. Unforeseen 

works must be inspected by the Council or the Agency, who will require 

a written quotation from the Contractor. Only after an inspection has 

been made, and a price agreed by the Council or the Agency, can the 

unforeseen works proceed. If the extra expense of unforeseen works 

increases the cost of the works to over £5,000, the Applicant will be 

responsible for all costs over £5,000. In exceptional circumstances the 

Housing Improvement Manager may use his or her discretion to approve 

unforeseen works that increase the overall costs of the eligible works to 

a level which exceeds the maximum Repayable Grant. 

9.9 If the Council or the Agency specifies in the Schedule that loft and/ 

or cavity wall insulation is a necessary part of the eligible works, it is 

a condition of the Repayable Grant that the Applicant agrees to their 

installation. If the Applicant does not agree to the insulation part of a 

Repayable Grant when specified in the Schedule, the Council or the 

Agency will refuse the Repayable Grant application. If a Repayable 

Grant application has been approved and a space heating system 

installed, and the Applicant then refuses access to a nominated 

contractor with authority to carry out the insulation part of the Repayable 

Grant, the Council may demand the Applicant to repay all costs incurred 

with the installation of the space heating system. 

9.10 It is a condition of the Repayable Grant that the eligible works 

are carried out within six months of the date the application is 

approved. This period may be extended by the Council in exceptional 

circumstances. If an Applicant requires additional time, a request must 

be made in writing before the end of the six-month period, otherwise the 

right to a Repayable Grant cannot be guaranteed. 

9.11 The Council will not make final payment unless they have 

been supplied with a copy of any certificate or guarantee issued by 

the Contractor at the end of the works, e.g. electrical or gas safety/ 

completion certificates. 

9.12 Where the eligible works are subject to the Building Regulations, the 

Council will not make final payment unless Building Control have certified 

the works as complete and compliant with the Building Regulations. 

9.13 Upon completion of the eligible works, the Applicant will be required 

to sign a declaration form confirming that he or she is satisfied that the 

works have been fully completed to a satisfactory standard. 

9.14 The Council will not be responsible for any dispute between the 

Applicant and any Contractor after the Certified Date. Once the works 

have been completed, it is the responsibility of the Applicant to maintain 

and repair any appliances installed. 

9.15 If the property is sold within ten years of the Certified Date, the 

Council will demand full repayment of the Repayable Grant, unless the 

Council decides there have been exceptional circumstances. It is a 

further condition of the Repayable Grant that should there be an intention 

to sell the property within ten years of the Certified Date, the Applicant 

must notify the Council in writing of such proposals, and provide any 

information required by the Council in that connection. 

9.16 Repayable Grants are not subject to interest or administrative charges. 

9.17 The Repayable Grant will be registered as a Local Land Charge for 

ten years following the Certified Date, or until the Repayable Grant has 

been repaid in full. 

If you require any further information or are in any doubt about the 

conditions applying to the Repayable Grant, please contact the In Touch 

Thanet Home Improvement Agency. 

I have read, understand, and agreed to the above terms and conditions. 

Signature: .................................................................................................. 

Print name: ................................................................................................ 

Date: ..........................................................................................................

Heating and Insulation Repayable Grant Application Form

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