Maximizing People Perform

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Maximizing People Performance Since its founding in 1956, CPP, Inc., has been a leading publisher and provider of innovative products and services for individual and organizational development, supplying reliable training solutions to businesses of all sizes, including the Fortune 500. The company’s hundreds of offerings have been used by millions of individuals in more than 100 countries, in more than 20 languages, to help people and organizations grow and develop by improving performance and increasing understanding. Among CPP’s world-renowned brands and services are CPP Professional Services; the Myers-Briggs Type Indicator ® (MBTI ® ), Strong Interest Inventory ® , Thomas-Kilmann Conflict Mode Instrument (TKI), FIRO-B ® , CPI 260 ® , and California Psychological Inventory (CPI 434) assessments.
OPP ® is one of Europe’s leading business psychology firms. We work with multinational organizations, including more than half of FTSE 100 companies, in some 25 countries. Our products power the offerings of business schools and consultancies that use our tools with industry-leading companies, globally. OPP’s world-class products and training, and our focus on quality and integrity, are the foundation for OPP’s strong reputation. As CPP’s European distributor we have a portfolio of brands which is second to none. Understanding people is the key to success, because any business strategy is ultimately only as good as the interpersonal relationships through which it’s executed. That’s why our clients value OPP’s psychology expertise – as well as our commitment to service and partnership. Fellipelli: Diagnostic Tools and Organizational Development fosters people’s professional and personal development, offering diagnostic tools and solutions that help promote employees’ increased awareness and effective performance enhancements on the job. We provide assessment and diagnostic processes including design of competencies, process and method-based design, competency-based assessment, 360º feedback, organizational climate surveys, engagement surveys and opinion surveys. To train and develop professionals, we conduct workshops on a wide selection of topics including high performance teams, leadership, conflict, communication, negotiation and change. In order to attract and retain employees, we offer programs focusing on career management, performance management, change management, competence-based management and succession. Fellipelli is the exclusive distributor of MBTI ® , FIRO-B ® , Strong, TKI, CPI 260 ® and MBI assessments in Brazil. ® MBTI, Myers-Briggs Type Indicator, Myers-Briggs and the MBTI logo are registered trademarks of the MBTI, Trust Inc. ® FIRO-B, the FIRO-B logo, and CPI 260 are registered trademarks of CPP, Inc. ® California Psychological Inventory, CPI, and Strong Interest Inventory are trademarks or registered trademarks of CPP, Inc. in the United States and other countries. ® The CPP logo is a registered trademark of CPP, Inc. The TKI logo is a trademark of CPP, Inc. ® OPP is a registered trademark of OPP Ltd. © Copyright CPP, Inc., 2008
Page 1 and 2: CPP GLOBAL HUMAN CAPITAL REPORT JUL
Page 3 and 4: First and foremost, workers at all
Page 5 and 6: 4 85% of people change the way they
Page 7 and 8: 6 What negative outcomes of workpla
Page 9 and 10: 8 Do you ever have to deal with con
Page 11 and 12: 10 The research highlights the impa
Page 13 and 14: 12 What could managers do to addres
Page 15 and 16: 14 THE VALUE OF TRAINING Getting lo
Page 17 and 18: 16 If employees have had training,
Page 19 and 20: 18 This applies in all our working
Page 21 and 22: 20 BELGIUM: A NATION OF DIPLOMATS?
Page 23 and 24: 22 DENMARK: TAKING THE BROADER VIEW
Page 25 and 26: 24 GERMANY: MANAGING UNDER STRESS A
Page 27 and 28: 26 THE NETHERLANDS: AGREEING TO DIS
Page 29 and 30: 28 REALIZING POSITIVE OUTCOMES FROM
Page 31 and 32: 30 5 Ensure that everyone “owns
Page 33: 32 Most people work in relatively i

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