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<strong>Quarterly</strong><br />
Company Magazine for the <strong>Odfjell</strong> Group - Desember <strong>2008</strong>
<strong>Quarterly</strong><br />
In this issue:<br />
<strong>Odfjell</strong> avoids Gulf of Aden ............................................................................ 4<br />
P.O. Box 6101 Postterminalen<br />
N-5892 Bergen<br />
Norway<br />
Tel: +47 55 27 00 00<br />
Fax: +47 55 28 47 41<br />
E-mail: quarterly@odfjell.com<br />
Internet: www.odfjell.com<br />
Bunkering facilities at OOTS ......................................................................... 6<br />
OTK is getting bigger...................................................................................... 7<br />
Hurricane Ike hitting the Gulf Coast Area ..................................................... 8<br />
<strong>Odfjell</strong> Terminals’ Sales & Marketing summit .............................................. 9<br />
New Intranet and Website for <strong>Odfjell</strong> ........................................................... 10<br />
Bow Bracaria – rebuilt for hydrogen peroxide shipments ............................ 12<br />
Dear<br />
colleagues,<br />
Editor:<br />
Ellen Skagen<br />
EDITORIAL COMMITTEE:<br />
Brit A. Bennett<br />
Margrethe Myrmehl Gudbrandsen<br />
Tor Jürgensen<br />
Siri-Anne Mjåtvedt<br />
Morten Nystad<br />
Helge Olsen<br />
Marit Beate Simonsen<br />
CORRESPONDENTS:<br />
Rotterdam:<br />
Theo Kruithof<br />
Singapore:<br />
Atle Knutsen<br />
Deadline next issue:<br />
March 6, 2009<br />
Design: MacBox AS<br />
Cover:<br />
Bow Sirius in Richards Bay<br />
October 1, <strong>2008</strong><br />
Source: Zululand Observor,<br />
<strong>Odfjell</strong> Maintenance Management Improvement Project ............................. 13<br />
Britannia P & I Club visits Bow Century and <strong>Odfjell</strong> Terminals .................... 14<br />
Giant load makes history ............................................................................... 15<br />
QM Corner ..................................................................................................... 16<br />
It’s all about the little things ......................................................................... 17<br />
London – <strong>Odfjell</strong> location ............................................................................... 18<br />
New and Improved Requirements and Guidelines Manual .......................... 20<br />
Greetings From Around the World ................................................................ 22<br />
Personnel Corner........................................................................................... 28<br />
Fleet and Terminals....................................................................................... 30<br />
The world financial crisis now has<br />
started to have a severe impact also on<br />
the real economy. Despite government<br />
interventions through huge national<br />
financial salvage packages, forecasts<br />
for worldwide economic growth are<br />
substantially downgraded. Most<br />
advanced economies are now in<br />
recession, and even rapidly expanding<br />
economies, such as China and India, see<br />
a considerable drop in their economic<br />
growth. Many businesses get into<br />
serious problems, and unemployment<br />
figures are again on the rise. This<br />
unfortunate development also affects<br />
the shipping industry. Since this<br />
summer the market for many segments<br />
has deteriorated drastically, and at least<br />
for dry bulk carriers and container ships<br />
it looks like somewhat of a collapse. So<br />
far the chemical tanker market has held<br />
up reasonably well, and at <strong>Odfjell</strong> we<br />
are benefiting from a healthy balance<br />
between regular contract business and<br />
spot cargoes. We also profit from the<br />
fact that the price of fuel for our ships is<br />
more than halved the last three months.<br />
Although <strong>Odfjell</strong>’s fourth quarter results<br />
are still in the making, all in all <strong>2008</strong><br />
looks like being a reasonably good year<br />
for the company. Earnings for our ships<br />
have been strong at least throughout<br />
November, and our terminals continue<br />
to be profitable. All indicators show,<br />
however, that 2009 will be a tough<br />
and a challenging year for <strong>Odfjell</strong> with<br />
weaker demand for our services. I<br />
nevertheless believe there is room for<br />
cautious optimism in the longer run;<br />
Added liquidity into the finance sector<br />
through the national salvage packages<br />
will relieve many of the current trade<br />
bottlenecks, e.g. related to obtaining<br />
letters of credit, which will improve<br />
conditions for more international trade<br />
and thus demand for shipping services.<br />
Financial restrictions combined with a<br />
rather bleak short-term market outlook<br />
are expected to increase the number of<br />
cancellations of orders for new ships<br />
and thus, eventually reduce the overall<br />
tonnage supply. However, a positive<br />
development for <strong>Odfjell</strong> is critically<br />
dependent upon the professionalism<br />
and drive of all our employees, at sea<br />
and ashore, to make optimal use of all<br />
our hardware and systems, and to go<br />
the extra mile to reach our targets.<br />
Another serious problem that arose<br />
this autumn is the threat of our ships<br />
being hijacked by Somali pirates in the<br />
Gulf of Aden. Over the last five months<br />
more than forty merchant ships have<br />
fallen prey to these pirates, and several<br />
of our competitors’ tankers have been<br />
taken and held for ransom. Also one<br />
of our ships was attacked, but through<br />
a valiant and resolute action by the<br />
captain and his crew the pirates had to<br />
abort their attempt. For obvious reasons<br />
this is a major concern, particularly<br />
for our colleagues on board ships that<br />
sail through these waters but also for<br />
<strong>Odfjell</strong> as a whole. To avoid our ships<br />
being hijacked, and hence to save our<br />
seafarers the hardship of becoming<br />
the pirates’ hostages, in November we<br />
decided to route voyages that previously<br />
went through Suez instead going the<br />
long way around Africa. This is a costly<br />
measure, entailing both extra sailing<br />
days and more bunkers used, costs<br />
that we cannot fully charge to our<br />
customers. Therefore, when sufficient<br />
protection through a regular escort<br />
service is in place, expected to become<br />
effective this <strong>December</strong>, we will resume<br />
sailing through Suez and the Gulf of<br />
Aden as long as this is deemed safe.<br />
Our prime concern will always be the<br />
safety of ship and crew.<br />
There is nothing dramatic behind my<br />
decision to resign as President/CEO<br />
as from the Annual General Meeting in<br />
May next year. I took this challenging<br />
position more than five years ago for<br />
an interim period of six to nine months.<br />
Now, more than sixty months later, it is<br />
time for change. I wish my successor,<br />
our present Chief Financial Officer,<br />
Haakon Ringdal, the best of luck in his<br />
new position.<br />
<strong>December</strong> is usually a very busy month,<br />
and this year is certainly no exception.<br />
There are all the end-of-the-year tasks<br />
at work that need completion, seasonal<br />
social arrangements and of course<br />
all the preparations for the Christmas<br />
festivities. Although I truly appreciate you<br />
efforts and hard work for the company,<br />
I also encourage you to take time to<br />
enjoy this time with family and friends.<br />
For us here up north hopefully we will<br />
have snow for Christmas, and for our<br />
colleagues down south at least some<br />
decent barbeque weather.<br />
I wish all of you and your families a very<br />
merry Christmas and all the best for 2009.<br />
Regards,<br />
<strong>Odfjell</strong> Terminals (Rotterdam), August 2007<br />
Terje Storeng<br />
President/CEO<br />
2 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 3
<strong>Odfjell</strong> avoids Gulf of Aden<br />
Relieved crew<br />
Following the 17 November decision,<br />
many of our seafarers have expressed<br />
great relief.<br />
By: Margrethe Gudbrandsen<br />
<strong>Odfjell</strong> decided<br />
in mid November<br />
that all it’s owned,<br />
managed and<br />
time-chartered<br />
ships that<br />
normally would<br />
sail through the<br />
Gulf of Aden<br />
should be routed via the Cape of Good<br />
Hope. - We will no longer expose our<br />
crew to the risk of being hijacked and<br />
held for ransom by pirates in the Gulf<br />
of Aden, says Terje Storeng.<br />
- Unless we are explicitly committed<br />
by existing contracts to sail through<br />
this area, we will re-route our ships<br />
around Cape of Good Hope. We trust our<br />
customers will appreciate this decision<br />
which we have taken to safeguard not<br />
only our crews and ships, but also the<br />
ships’ cargo. The re-routing will entail<br />
extra sailing days and later cargo<br />
deliveries. This will incur significant<br />
extra cost, but we expect our customers’<br />
support and contribution, says Storeng.<br />
Piracy is escalating<br />
By today, more than 90 ships have been<br />
attacked, against total of 23 last year. Of<br />
these, 36 ships were hijacked outside<br />
the coast of Somalia, and in particular<br />
the Gulf of Aden. Approximately half of<br />
the hijacked ships are chemical tankers.<br />
- Several chemical tankers have been<br />
hijacked at gunpoint, and although<br />
reportedly hostages until now have been<br />
released apparently unharmed, we do<br />
not know if this will be so in the future,<br />
says Storeng.<br />
The very same day that <strong>Odfjell</strong><br />
announced the re-routing, the VLCC MV<br />
Sirius Star was hijacked 450 nautical<br />
miles southeast of Mombasa in Kenya,<br />
according to the US Fifth Fleet. This<br />
is far beyond 2-250 nm off the coast<br />
previously assumed to be safe passage.<br />
The Sirius Star is three times the size of<br />
an aircraft carrier and is carrying its full<br />
complement of two million barrels of<br />
crude oil, worth at least USD100 million.<br />
By this capture, the pirates showed the<br />
world what they were capable of.<br />
- Our experience is that the pirates are<br />
well organized and well equipped, says<br />
Toralf Sørenes, VP Risk Management<br />
and Company Security Officer in <strong>Odfjell</strong>.<br />
And he continues: society has the<br />
impression that the pirates come in<br />
small dinghies and seem harmless.<br />
These pirates operate in small and<br />
very fast boats coming from motherships<br />
with modern navigation and<br />
communication systems which make it<br />
possible to coordinate the attacks and<br />
to operate effectively far from shore.<br />
In addition, the pirates look like the<br />
numerous fishing ships operating in the<br />
area and this further complicates the<br />
picture.<br />
Wants naval escorted convoy<br />
Today several different naval forces<br />
patrol this area. The air and navy units<br />
in the area are under the command<br />
of several entities including NATO,<br />
EU, Coalition Forces participating in<br />
Enduring Freedom and nations like<br />
India, Russia and others. A strong,<br />
clear and common mandate plus better<br />
co-ordination and a more effective use<br />
of these units remain apparently still a<br />
challenge. - We are frustrated by the<br />
fact that governments and authorities<br />
in general seem to take a limited<br />
interest in this very serious problem.<br />
The efforts that are being made do not<br />
seem to put an effective end to what<br />
can best be described as ruthless, high<br />
level organised crime, says Storeng. He<br />
believes that action should be taken by<br />
United Nations, as this area represents<br />
international waters. – Several security<br />
companies have offered their services,<br />
but we oppose to have weapons<br />
onboard, says Storeng.<br />
<strong>Odfjell</strong> will when sufficient action is<br />
taken to prevent attacks resume sailing<br />
through the Gulf of Aden and the Suez<br />
Canal.<br />
Freight cost and insurance cost<br />
increases<br />
Shipping analysts say the freight<br />
cost will rise following the attacks as<br />
charter rates and insurance premiums<br />
increase. Lloyds has already announced<br />
that they will increase the insurance<br />
premium on ships operating in this<br />
area, Tor A. Svelland said in an interview<br />
with Dagens Næringsliv. The area is<br />
also now defined as a war zone, which<br />
also means that shipping companies<br />
passing through this area will have<br />
to pay an extra war risk insurance.<br />
Extra insurance on the cargo comes in<br />
addition.<br />
More will follow<br />
<strong>Odfjell</strong>, by taken this action of<br />
re-routing, has taken the lead and<br />
hopes other shipping companies will<br />
follow and put pressure on national,<br />
international and governments. For<br />
the time being the shipping companies<br />
Dorval, BW Gas, Maersk and Swift have<br />
decided to follow <strong>Odfjell</strong>’s decision of<br />
re-routing around Cape of Good Hope.<br />
Frontline is considering it – But we hope<br />
and expect others to follow. We have<br />
a joint responsibility and interest of<br />
putting an end to this, says Storeng.<br />
- It was with great relief and respect<br />
we got the message last Monday that<br />
<strong>Odfjell</strong>, as owner, would stop passages<br />
through Gulf of Aden until the situation<br />
regarding piracy there is settled. Like<br />
announced earlier I, my officers and<br />
crew have been very concerned about<br />
the situation in Gulf of Aden, there<br />
have been many questions raised and<br />
honestly many of them have been hard<br />
for me as Master to answer for.<br />
I have been very concerned for the<br />
safety of my crew, vessel, cargo,<br />
environment, etc. The decision <strong>Odfjell</strong><br />
took pays a lot of respect, that of our<br />
owner takes the safety and security of<br />
their crews, etc. so important makes<br />
us all proud to be working for such a<br />
good and serious employer. Once again<br />
thanks a lot from my officers, crew and<br />
myself for this decision, says Dag Inge<br />
Bogdanoff, Captain on Bow Sky.<br />
Pirate attack on<br />
M/T Bow Cedar<br />
M/T Bow Cedar was attacked by<br />
pirates in Gulf of Aden early morning<br />
29 September. The Master on Bow<br />
Cedar, Bjarne Kalland reports how they<br />
experienced the attack. - A speedboat<br />
with 5 persons onboard started to<br />
trail the ship. After some time, an<br />
eastbound naval ship with helicopter<br />
on the poop deck passed on the port<br />
side. When this naval ship had passed,<br />
the speedboat slowly started to close in<br />
on the starboard side, until it suddenly<br />
charged directly towards the ship at<br />
high speed.<br />
At this time Bow Cedar clearly<br />
demonstrated awareness using<br />
its water canons. In addition other<br />
appliances were used to deter the<br />
hijack attempt. No arms were fired,<br />
and the boat stopped. After lying<br />
dead in the water for some time it<br />
headed against a ship coming behind<br />
Bow Cedar. - No alarms were heard<br />
so obviously the other ship was also<br />
prepared and the attack abandoned.<br />
The warship with helicopter passed an<br />
hour earlier, so apparently the pirate<br />
boat waited until this was clear. No<br />
arms were fired and no crew injured<br />
during the attack.<br />
This article is written the 21 November.<br />
As there is a lot happening on this issue,<br />
the article might not be updated when<br />
<strong>Quarterly</strong> is published.<br />
4 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 5
Bunkering facilities at OOTS<br />
OTK is getting bigger<br />
By: Atle Knutsen<br />
By Mr. Sang-Ki Lee<br />
Time is one of <strong>Odfjell</strong>’s highest cost<br />
elements. Loss of time is also carrying<br />
many and various cost elements that<br />
are creating a compounded effect.<br />
Singapore, as many other ports around<br />
the world, has its challenges when<br />
it comes to efficient port operations.<br />
During <strong>2008</strong> an estimated 66 (deep sea<br />
vessels only) port calls in Singapore is<br />
causing <strong>Odfjell</strong> ships to spend a total of<br />
213 days in port. Worse; more than half<br />
of this time, 53% to be exact, is caused<br />
by delays beyond owner’s control.<br />
35% is spent waiting for available berths<br />
whilst we are using 6 % of the total<br />
port time; or 190 hours for bunkering<br />
operations. Something needed to be<br />
done about this.<br />
At <strong>Odfjell</strong>’s joint venture terminal in<br />
Singapore; Oiltanking <strong>Odfjell</strong> Terminal<br />
Singapore (OOTS), Matrix Marine Fuels<br />
has now established bunkering facilities<br />
at OOTS that supplies ships with good<br />
quality bunkers ex pipe concurrently<br />
with the vessels loading, discharging<br />
and/or transhipping cargoes board-toboard.<br />
This makes OOTS the only one-stop<br />
terminal in Singapore in this respect<br />
and effectively cutting down time in<br />
port in proportion with the frequency<br />
of calls to the terminal. It will make a<br />
big bite into the time spent in port for<br />
bunkering and it also ensures better<br />
and predictable bunker quality to the<br />
shipping industry. It’s a safer operation<br />
than transferring bunker alongside at<br />
an anchorage as well as testing and<br />
quality assurance of the bunker are well<br />
taken care of.<br />
Presently there is 6,000 cbm capacity for<br />
HFO 380 fuel and 1,000 cbm for gas oil<br />
which has the capacity to supply about<br />
150,000 tons of fuel and 15,000 tons<br />
of gas oil per annum. This bunkering<br />
facility does not only serve the <strong>Odfjell</strong><br />
ships, but is at the willing service for all<br />
ships calling the terminal thus offering<br />
overall port time savings. Terminal<br />
customers are also welcoming these<br />
arrangements, as it means that owners<br />
over time may favour facilities with the<br />
most optimal operations. The bunkering<br />
facilities opened for operations during<br />
August this year.<br />
The proactive initiative of <strong>Odfjell</strong>, Matrix<br />
Marine Fuels and OOTS have made<br />
this bunker operations available for all<br />
ships calling the OOTS terminal and<br />
helps making Singapore become a more<br />
efficient port overall.<br />
Following the completion of expansion<br />
2 (E-2) this spring, <strong>Odfjell</strong> Terminals<br />
(Korea) has now started its 3rd<br />
expansion, E-3. 8 carbon steel tanks of<br />
9,990kl will be built with a total capacity<br />
of 79,920kl. These tanks have already<br />
been pinpointed for customers on longterm<br />
contracts.<br />
Byucksan Engineering was elected as<br />
contractor and the contract signing was<br />
held in July at Byucksan Engineering’s<br />
office in Seoul.<br />
This project, similar to E-2, is contracted<br />
on a turn-key base, which means all<br />
the construction work, test runs and<br />
acquiring permits will be carried out by<br />
Byucksan Engineering.<br />
The piling construction is ahead of<br />
estimated schedule and full piling<br />
completion of total 1448 piles will be end<br />
of November. Two of the tank foundations<br />
are completed and the tank bottom plate<br />
constructions are now in process.<br />
Total mechanical completion is<br />
estimated mid August next year.<br />
When completed, the terminal’s total<br />
capacity will be 250,890m³ on 72 tanks<br />
including the 2 slop tanks.<br />
6 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 7
Hurricane Ike hitting the Gulf<br />
Coast Area<br />
<strong>Odfjell</strong> Terminals’<br />
Sales & Marketing summit<br />
By Mernie Beiter / Dave Ellis<br />
By: Mike Beviss<br />
Hurricane Ike started as a tropical<br />
disturbance off the coast of Africa<br />
near the end of August. By September<br />
5th it was a Category 4 hurricane<br />
with maximum sustained winds of<br />
145 mph. By the time that it reached<br />
landfall on September 12th it was<br />
a Category 2 hurricane. If it had<br />
been Category 3 or 4 instead of a<br />
Category 2 by the time it hit the Gulf<br />
Coast Area, the destruction from the<br />
storm surge would likely have been<br />
record breaking, with the potential for<br />
damage worse than what was seen<br />
with Hurricane Katrina. It was one of<br />
the most destructive hurricanes to hit<br />
the coast of the United States.<br />
<strong>Odfjell</strong> Terminals (Houston) suffered<br />
a near miss as the tidal surge at our<br />
facility reached 16 feet (almost 5 m).<br />
The water came up to the wharf road,<br />
and if the surge were two feet higher,<br />
the water damage could have been<br />
much more severe.<br />
Otherwise, actual damage to the<br />
facility was modest. The wind damaged<br />
insulation on two tanks, and some<br />
pumps in lift pits were submerged.<br />
Due to the extraordinary efforts of all<br />
staff (terminal and shipping,) OTH was<br />
moving product four days after the<br />
storm on Wednesday evening, working<br />
truck and railcars on Thursday, and<br />
fully open on Friday morning.<br />
Impact on staff and families was by<br />
far much more severe. Electricity<br />
was down for weeks for a significant<br />
portion of staff. Fuel availability was a<br />
challenge for about a week to 10 days,<br />
and food was limited canned products<br />
within the affected area. As part of<br />
our facility recovery, the company<br />
assembled a team to assist employees<br />
in getting their families situated. These<br />
efforts ranged from finding hotel rooms<br />
to providing fuel and generators. The<br />
company also made funds available for<br />
employees to draw upon if needed.<br />
Local impact is likely to be felt for<br />
months if not longer.<br />
The first Sales & Marketing summit<br />
for <strong>Odfjell</strong> Terminals took place at our<br />
Rotterdam terminal on September<br />
25/26th. These dates were deliberately<br />
timed for our overseas visitors to<br />
combine this event with the EPCAconference<br />
in Monaco.<br />
With the early birds already arriving<br />
on the 24th of September, some of<br />
the participants received a tour of our<br />
Rotterdam terminal. Some to see the<br />
terminal for the first time and others<br />
just to see the many changes, upgrades<br />
and expansion programs that have<br />
taken place in the last few years. During<br />
that evening an international party of<br />
eight went to see a soccer game in the<br />
Feyenoord-stadium. The local team<br />
Feyenoord won in the end, after extra<br />
time.<br />
At the summit we were a forum of<br />
total 25 counting colleagues from<br />
our world wide Sales and Marketing<br />
network, including <strong>Odfjell</strong> Tankers<br />
and the associated terminals in South<br />
America. The agenda for the summit<br />
was ambitious, with the two days filled<br />
with presentations based mostly on<br />
topics prepared in advance by task force<br />
groups.<br />
After discussions from the many angles<br />
present, we made recommendations<br />
on where we identified needed<br />
improvement. We highlighted six main<br />
areas, ranging from “Terminal Sales<br />
& Marketing Strategy” to “Operational<br />
Efficiency” as improvement areas.<br />
On the evening of the 25th we all<br />
attended Hosman Vins in Schiedam,<br />
<strong>Odfjell</strong>’s wine distributor for the<br />
Netherlands, for a fun wine and dine<br />
event, featuring our <strong>Odfjell</strong> wines.<br />
During the dinner, Laurence <strong>Odfjell</strong><br />
shared stories about the winemaking<br />
and the individual wines.<br />
The feedback from the event was very<br />
positive, with the general feeling that<br />
the summit had been informative and<br />
enlightening. We at Rotterdam certainly<br />
enjoyed hosting this <strong>Odfjell</strong> Terminals<br />
Sales & Marketing summit.<br />
8 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong><br />
<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 9
New Intranet and Website<br />
for <strong>Odfjell</strong><br />
By: Margrethe Gudrandsen<br />
Our current Intranet and Website<br />
solution is outdated and the<br />
software will no longer be updated<br />
by the supplier. – Two projects have<br />
therefore been started and the focus<br />
is to introduce a new Intranet Portal<br />
and new Website in 2009, says Arne<br />
Sletten Helgesen, project manager for<br />
the projects.<br />
The existing solution was installed<br />
in 2001 and updated in 2004. Lots<br />
have changed since 2004 and<br />
this is also certainly the case for<br />
Intranet and Web Technology. – We<br />
experience challenges on several<br />
fronts regarding the existing<br />
solution. First and foremost it is<br />
troublesome to maintain and update.<br />
For instance it is not possible to<br />
add pictures. Another important<br />
challenge is that we experience a<br />
lack of ownership resulting in lack<br />
of relevant and updated information.<br />
It is therefore crucial to not just<br />
introduce new systems, but at the<br />
same time encourage a stronger and<br />
broaderownership, Helgesen continues.<br />
Intranet: Information, toolbox and<br />
culture-builder<br />
Intranet is an efficient communication<br />
channel and a work-tool for<br />
businesses. – But a well functional<br />
intranet is also a culture-builder.<br />
<strong>Odfjell</strong> is a global company and it<br />
is therefore important that all have<br />
the same source of information.<br />
This unifies colleagues all over the<br />
world, says Margrethe Gudbrandsen,<br />
Communication Manager in <strong>Odfjell</strong>.<br />
More than 1000 employees can access<br />
the intranet today. – We want the future<br />
intranet to be used more efficiently and<br />
to be the most important overall worktool<br />
for the employees. Not just a tool<br />
for sharing information, but also a tool<br />
for cooperation, says Gudbrandsen.<br />
The project is now in the first phase<br />
and the focus is on the future content<br />
and structure of the new Intranet<br />
Portal. - In this phase we need input<br />
from all parts of <strong>Odfjell</strong>. This is why we<br />
have initiated a survey that we want all<br />
parts of <strong>Odfjell</strong> to take part in. By doing<br />
this we ensure that we get a better<br />
basis for building a new Intranet Portal<br />
for everyone, says Helgesen.<br />
Corporate websites is important<br />
Corporate websites are becoming<br />
more and more important and today<br />
they may act as a window to the world.<br />
The website is an important source of<br />
information for important stakeholders<br />
like customers, potential employees,<br />
investors, media, students and the<br />
society at large. – To have a website<br />
that is informative, visually good<br />
and easy to navigate is crucial, says<br />
Gudbrandsen.<br />
Cross departmental involvement<br />
In order to get the best possible<br />
content and structure of both the<br />
website and the intranet, it is essential<br />
that the project have members from<br />
the different departments in the<br />
organization. To reassure that the<br />
project team is on the right track, it<br />
is also established a reference group<br />
consisting of 14 <strong>Odfjell</strong> employees.<br />
- We are very fortunate to have such a<br />
qualified project group with members<br />
from all parts of <strong>Odfjell</strong>. The same can<br />
be said about the reference group and<br />
steering committee.<br />
The time schedule is tight, so the<br />
Who takes the best photo?<br />
By: Margrethe Gudrandsen<br />
In a digital world it is easy to snap a<br />
photo. <strong>Odfjell</strong> employees are all over<br />
the globe and experience different<br />
exciting places, nature, people and last<br />
but not least <strong>Odfjell</strong> vessels and <strong>Odfjell</strong><br />
terminals.<br />
choosen solution has to be flexible and<br />
implemented in several phases. The<br />
first phase, which ends with the new<br />
Web Page and Intranet Portal next<br />
year, is just the first in several phases.<br />
- The overall goal is that both systems<br />
should present up-to-date and relevant<br />
information that both <strong>Odfjell</strong> employees<br />
and our most important stakeholders<br />
could benefit from, says Helgesen.<br />
QUARTERLY always need good photos<br />
to use in the magazine. In addition<br />
we also need good <strong>Odfjell</strong> photos to<br />
use in other settings as well, like<br />
presentations, brochures, reports etc.<br />
So hereby we invite you all to join the<br />
competition for the best <strong>Odfjell</strong> photo.<br />
Any photo can be sent us, but photos in<br />
high–resolved solution are preferred.<br />
The photos must have relevance to<br />
<strong>Odfjell</strong> in one way or another. A small<br />
text should follow the photo.<br />
The best photo, evaluated and chosen<br />
by the editorial committee, will receive<br />
an <strong>Odfjell</strong> silver Cross pen.<br />
So pull out your camera and start<br />
“shooting”.<br />
The winner will be announced in next<br />
edition of <strong>Odfjell</strong> <strong>Quarterly</strong>.<br />
The Intranet project team: Theo Kruithof (OT Rotterdam), Frode Stornes, <strong>Odfjell</strong> Tankers/QM, Jan Peder Arnesen (<strong>Odfjell</strong> Tankers),<br />
Wenche Hjelmeland, Communications, Anne Kari Reksten Holme, HR, Arne Sletten Helgesen, ICT, Margrethe Gudbrandsen, Communications<br />
and Mat Duke, ICT<br />
Please send the photo to:<br />
quarterly@odfjell.com<br />
by 6 March 2009 by 6 March 2009<br />
10 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 11
Bow Bracaria – rebuilt for<br />
hydrogen peroxide shipments<br />
<strong>Odfjell</strong> Maintenance Management<br />
Improvement Project<br />
By Vebjørn Lid<br />
By Knut Erik Fredriksen<br />
<strong>Odfjell</strong> Ahrenkiel<br />
Europe GmbH has<br />
entered into a CoA<br />
with Evonik Degussa<br />
for shipments of<br />
hydrogen peroxide<br />
max 70% solution<br />
from Antwerp to<br />
Finland.<br />
Hydrogen peroxide is a highly reactive<br />
and strong oxidizing substance which<br />
calls for a set of special safety related<br />
shipping requirements. Up until now<br />
only two vessels have been classified<br />
for H2O2 shipments, which means<br />
<strong>Odfjell</strong> Ahrenkiel has entered a very<br />
specialized niche within the parcel<br />
tanker market.<br />
Bow Bracaria has just been redesigned<br />
for the carriage of H2O2. She left the<br />
yard in Viana do Castelo, Portugal<br />
November 14th, and with all technical<br />
approvals from the Class Society she is<br />
now fitted to carry hydrogen peroxide.<br />
Bow Bracaria called Antwerp Dec 8th<br />
<strong>2008</strong> for first shipment under this CoA.<br />
Later a second ship is planned rebuilt<br />
for the same purpose.<br />
Hydrogen Peroxide (H2O2)<br />
Hydrogen peroxide is one of the most<br />
powerful oxidizers, and it is stronger<br />
than chlorine dioxide and propylene<br />
oxide. A common concentration for<br />
shipments is 70%. When 1 volume<br />
of hydrogen peroxide is decomposed;<br />
it produces 70 volumes of oxygen!<br />
Concentrated hydrogen peroxide is<br />
readily instable in contact with any<br />
incompatible substances like for<br />
instance fibres, certain metals, organic<br />
solvents etc. The decomposition is an<br />
exothermic reaction, the temperature<br />
increases and the decomposition yields<br />
off oxygen and water.<br />
Hydrogen peroxide is also one of the<br />
most versatile and environmentally<br />
sound chemicals available today. It is<br />
a simple chemical compound; water<br />
with an extra atom of oxygen attached,<br />
H2O2.<br />
The safety and efficiency of its<br />
properties have led to the development<br />
of many various applications, from<br />
rocket and torpedo fuel, to bleach of<br />
human hair and teeth whitening!<br />
About 50% of the world’s production<br />
of hydrogen peroxide is used for pulpand<br />
paper bleach. Other bleaching<br />
applications are becoming more<br />
important as hydrogen peroxide is seen<br />
as an environmentally alternative to<br />
chlorine-based bleaches.<br />
Hydrogen peroxide works also<br />
as a propellant in concentrations<br />
above 70%. It is used in numerous<br />
defence and aerospace research<br />
programs (NASA). One application<br />
is as propellant fuel for torpedoes in<br />
combination with alcohol.<br />
Possible leakage of concentrated<br />
hydrogen peroxide in one of the<br />
Russian submarine Kursk’s torpedoes<br />
is said to be the initial course of the<br />
tragic submarine accident in August<br />
12th 2000<br />
As mentioned, hydrogen peroxide<br />
has many various applications, and<br />
several safety measures must be taken<br />
into account to ensure the enormous<br />
potential of the cargo and its vapour.<br />
Safety is the absolute number one<br />
priority, and when following the safety<br />
instructions even an explosive cargo<br />
such as hydrogen peroxide is like<br />
transporting water.<br />
With <strong>Odfjell</strong>’s slogan “for anything<br />
liquid”, the carriage of hydrogen<br />
peroxide will be barrier-breaking.<br />
In 2006 and 2007<br />
<strong>Odfjell</strong> Ship<br />
Management<br />
carried out three<br />
projects related<br />
to maintenance<br />
management. The<br />
main objective<br />
of these projects<br />
has been to establish the foundation<br />
for revising and improving <strong>Odfjell</strong>’s<br />
maintenance processes.<br />
The three projects are:<br />
1. Criticality analysis<br />
2. Maintenance pre-structuring project<br />
3. Maintenance strategy<br />
In the autumn <strong>2008</strong> <strong>Odfjell</strong> decided to<br />
start the next project. The objective of<br />
this project is to establish maintenance<br />
processes enabling <strong>Odfjell</strong> to fulfil the<br />
goals in the maintenance strategy. The<br />
figure describes the different processes<br />
needed to achieve continuous<br />
maintenance improvement.<br />
The outcome of this project will be the<br />
foundations for the implementation<br />
project, which will be optimization of<br />
the maintenance plan onboard a pilot<br />
Fig. Maintenance improvement process circle<br />
vessel. Involvement from the Ship<br />
Management Team during the project<br />
will be vital to achieve a good result.<br />
After a trial period with necessary<br />
adjustments a final decision will be<br />
made for fleet wide implementation.<br />
To achieve the goals in the<br />
maintenance strategy a centralised<br />
administration of the maintenance<br />
system is required. Standardised job<br />
descriptions and reporting formats<br />
are necessary for cross fleet sharing<br />
of information and reports for<br />
benchmarking purposes.<br />
Standardisation of spare-parts will not<br />
be a part of this project. This will be<br />
subject for evaluation at a later stage<br />
and carried out as a separate project.<br />
12 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 13
Britannia P&I Club visits<br />
Bow Century and<br />
<strong>Odfjell</strong> Terminals (Rotterdam)<br />
Giant load makes history<br />
By: Elisabeth Alfheim<br />
On September 26th, Ms. Jeannie<br />
Schreiner and Mr. Clive Davies of<br />
Britannia P&I Club joined Ms. Elisabeth<br />
Alfheim of <strong>Odfjell</strong>’s Insurance & Legal<br />
Section for a visit to Bow Century while<br />
calling at Rotterdam.<br />
The three of us, joined by Port Captain<br />
Arne Ingebrigtsen, were welcomed<br />
onboard Bow Century by Capt. Arne<br />
Hansen and his crew. The purpose of<br />
our visit was to get a better view of the<br />
general operations of a chemical tanker.<br />
Once we had been fitted with hard hats,<br />
it was time for a closer “inspection” of<br />
the vessel. As our designated P&I team<br />
for Bow Century and the other <strong>Odfjell</strong><br />
vessels entered with Britannia, this was<br />
an excellent opportunity for Jeannie<br />
and Clive to get a good look at the<br />
sophisticated systems and equipments<br />
found onboard our chemical tankers.<br />
Such familiarization and hands-on<br />
experience and insight in the operations<br />
of our vessels will certainly prove to be<br />
of assistance when dealing with various<br />
P&I related matters in the future.<br />
In addition to visiting the ship, we were<br />
also taken for a tour of the <strong>Odfjell</strong><br />
Terminals in Rotterdam. In the world<br />
of marine insurance, information about<br />
the terminal side of cargo operations<br />
is not always easily available. <strong>Odfjell</strong>’s<br />
rather unique position as owners of both<br />
chemical tankers and tank terminals will<br />
therefore be a great source of information<br />
to our P&I Clubs. Many thanks to Mr. Hans<br />
Vermeulen for his excellent guiding and<br />
information about the <strong>Odfjell</strong> Terminals<br />
facilities in Rotterdam and the daily<br />
terminal operations there.<br />
Zululand Observer reported in October<br />
about the historic making for the local<br />
producer of phosphate and phosphoric<br />
acid, Foskor, when the company<br />
recorded its biggest ever tonnage<br />
loaded on a single vessel in three<br />
decades. Approximately 37 011 metric<br />
tonnes of phosphoric acid solution was<br />
loaded onboard the vessel Bow Sirius<br />
at the Port of Richards Bay. It took the<br />
2006-built Norwegian-flag chemical<br />
tanker three days to load the cargo at an<br />
average rate of 860 metric tonnes per<br />
hour. The huge acid consignment was<br />
after the loading bound for Coromandel<br />
Fertilizers Limited in India.<br />
The jubilant Foskor team of (back) Philip<br />
Marsh, Alfred Muvhango, Chris Masina,<br />
Prabhakar Tahkur, (middle) Karin Pearson,<br />
Reshma Naidoo, Maureen Genis, Musa Xulu,<br />
Mbongi Qwabe (Phosfert Marine), (front)<br />
Niall O’Connor (Phosfert Marine) and Derek<br />
Wood (P&I Surveyor)<br />
Upon arrival at Kakinada, the 1st<br />
dischargeport in India, a team from<br />
Coromandel/Foskor and <strong>Odfjell</strong> had the<br />
pleasure of welcoming the fully loaded<br />
vessel to the port. With a draft of 11,5m the<br />
vessel berthed October 15th in the afternoon<br />
with the biggest ever load of phosporic acid<br />
from South Africa. Excellent co-operation<br />
from the parties involved has made this<br />
achievement possible.<br />
Clive Davies, Jeannie Schreiner and Elisabeth Alfheim<br />
14 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong> 15
QM Corner<br />
If it is unsafe - don’t do it!<br />
Prevention is better than cure<br />
It’s all about the little things!<br />
By Leif Gunnar Alvær<br />
All business activities, not least in the<br />
chemical trade, involve an element<br />
of risk. Therefore proactive risk<br />
management is needed in all units.<br />
− Identification of hazards<br />
− Risk assessment<br />
− Risk prevention, and<br />
− Risk protection<br />
Risk management in everyday life<br />
When crossing the street we usually do a<br />
quick risk evaluation.<br />
Hazard: May get hit by a car.<br />
Assessment: Consequence may<br />
be serious. Without<br />
precautions the probability<br />
is high.<br />
Prevention: Run quickly. Look out.<br />
Move to a safer place.<br />
Wait for green light.<br />
Avoid crossing.<br />
Protection: Use helmet, boots and<br />
gloves. Have good medical<br />
care. Have insurance.<br />
As you see there are many possibilities.<br />
In most cases reducing the probability<br />
of an adverse occurrence is better than<br />
reducing its consequences.<br />
Perception of what is an acceptable risk<br />
level is individual, and it could be difficult<br />
to judge how safe is “safe enough”.<br />
It may be better to ask yourself: “Is it<br />
unsafe”? If the answer is: “Yes”, don’t<br />
do it!<br />
More formal everyday risk management<br />
activities are referred to as Safe Job<br />
Analysis (SJA) or Task Risk Assessment<br />
(TRA).<br />
Systematic risk management<br />
There are many threats to consider<br />
in our global business, and their<br />
consequences may be serious injury,<br />
fire, groundings, pollution, lost clients,<br />
fines or ruin. But, hazards need not<br />
be as dangerous if we apply active and<br />
systematic risk management to handle<br />
them. Good knowledge, best practices,<br />
experience feedback and proper working<br />
procedures reduce the probability of<br />
something going wrong. Personal<br />
protection, life saving equipment,<br />
contingency preparedness and insurance<br />
are factors that may reduce the possible<br />
consequences if something nevertheless<br />
should go wrong.<br />
To avoid accidents or even disasters<br />
we must make sure that what we have<br />
decided to do to manage the risk is<br />
implemented. Ensuring compliance with<br />
plans and procedures is another piece of<br />
the same story – quality management.<br />
CORPORATE QUALITY<br />
MANAGEMENT MANUAL<br />
Table of Contents<br />
Definitions<br />
Introduction<br />
2006 Q2<br />
Mission and Policies<br />
Organisational structures<br />
<strong>2008</strong> Q1<br />
Responsibilities<br />
2006 Q4<br />
Human Resource Management 2007 Q2<br />
Common Directives<br />
2007 Q4<br />
Processes and elements of<br />
Quality Management<br />
2007 Q3<br />
Quality Management System 2007 Q3<br />
Quality Assurance and Improvement 2006 Q3<br />
Event Analysis<br />
<strong>2008</strong> Q2<br />
HSE Management<br />
2007 Q1<br />
Risk Management<br />
<strong>2008</strong> Q4<br />
In today’s tough market it’s an objective<br />
in itself to operate as effective as<br />
possible, something we all aim for on a<br />
daily basis. The brokers strive towards<br />
maximum tonnage utilisation, the<br />
operators for voyage and port turnaround<br />
optimisation. Our port captains<br />
further assist our agents with ensuring<br />
maximum efficiency in our port calls.<br />
The same applies for our vessels,<br />
where masters and chiefs all work to<br />
achieve the most efficient usage of their<br />
respective vessels. Small adjustments<br />
can mean huge savings.<br />
An example of the latter; one of our<br />
vessels had an ETA Port Said 06:00 am.<br />
To reach the convoy she was not required<br />
to arrive before 19:00 hrs, with that<br />
meant a waiting time at the anchorage<br />
for about 13hrs. However, the operator<br />
in agreement with the captain decided<br />
to reduce the speed, causing the vessel<br />
to arrive at 15:30 instead of 06:00. The<br />
vessel had a net saving of more than 45<br />
mt fuel which amounts to thousands of<br />
US dollars. All because the master and<br />
the operator were alert and focused.<br />
Energy saving is good for the<br />
environment and the economy<br />
Energy saving is obviously targeted<br />
throughout our organisation, and <strong>Odfjell</strong><br />
Tankers recognises the need for a<br />
common strategy on how to utilise the<br />
energy. <strong>Odfjell</strong> Tankers has therefore<br />
proactively initiated a project called<br />
Energy Management Project (EMP). The<br />
purpose of this project is to work towards<br />
a common Energy Management Strategy.<br />
A great deal of the EMP will then be to<br />
identify best practices and distribute this<br />
knowledge to all vessels. Moreover, the<br />
better we become to utilize the energy,<br />
we are not only saving the environment,<br />
we are also saving costs.<br />
Members of the EMP: From left Leif Gunnar Alvær, Siri Anne Mjåtvedt, Tony Martin Fjellanger,<br />
Erik Hjortland. Sigmund Larsen, Geir Bjørndalen and Geir Almestad were not present when the<br />
photo was taken.<br />
A multi-disciplinary project<br />
The EMP is multi disciplinary with<br />
members from operations, chartering,<br />
ship management and technology.<br />
A significant key success factor of<br />
the project is of course an open and<br />
constructive communication with our<br />
seafarers. We therefore encourage<br />
everyone with questions, possible<br />
initiatives or just plain criticism, to<br />
contact us. We have already received<br />
good initiatives from some of our vessels<br />
and superintendents. As a wise man<br />
once said; “Don’t reinvent the wheel, just<br />
realign it.”<br />
Weather routing<br />
Currently we have started a few<br />
initiatives, and more are to follow.<br />
Firstly we are testing weather routing.<br />
Weather routing is based on the master<br />
informing a third party provider with<br />
voyage relevant data. This includes<br />
departure/arrival, trim etc. The master<br />
then receives a recommended route<br />
suggestion based on actual weather data<br />
and weather forecasts. This will ensure<br />
that the vessel can choose not only the<br />
safest route, but also the route with the<br />
shortest sailing time. Better information,<br />
shorter and safer voyages not only<br />
lightens the master’s burden onboard<br />
but also saves us energy.<br />
“Energy Management is all about the<br />
little things.”<br />
For feedback, questions or good<br />
suggestions, please use<br />
energy.management@odfjell.com<br />
16 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 17
London at Christmas<br />
By Peter Grimes, <strong>Odfjell</strong> (UK) Ltd.<br />
As one of the oldest cities in the world,<br />
London still remains one of the most<br />
visited, with a plethora of historic<br />
buildings and monuments, many<br />
museums and the world famous West<br />
End theatres all competing with the<br />
newer attractions such as the London<br />
Eye and the Tate Modern. However<br />
it is at Christmas time that London<br />
takes on a magical uniqueness that<br />
has to be seen and enjoyed to be fully<br />
appreciated.<br />
Norwegian Christmas tree<br />
Trafalgar Square, a place of significant<br />
historical value, has for many years<br />
been the site for a symbolic gift from<br />
the people of Norway to the people<br />
of London. Since 1947 a Christmas<br />
tree has been given as a gift by the<br />
Norwegian people as a token for<br />
their gratitude of the support Britain<br />
gave during World War II. For many<br />
Londoners the Christmas tree and<br />
carol singing in Trafalgar Square<br />
signal the start of the count down to<br />
Christmas.<br />
The tree, which originates from the<br />
Forests surrounding Oslo, is often up to<br />
20 metres high and can be 50-60 years<br />
old. Felled in November it is brought<br />
to the UK by sea with its final journey<br />
taking place by Road. This year’s<br />
ceremonial lighting will take place on<br />
<strong>December</strong> 4th.<br />
Ice Skating<br />
For a unique way to experience some<br />
of the capital’s major Landmarks, you<br />
can visit one of the many Ice Rinks<br />
that spring up around the city at this<br />
time of year. As dark descends on the<br />
capital, Ice Skating with a backdrop of<br />
the Natural History Museum, the Tower<br />
of London or Somerset House can be<br />
a truly amazing experience. On the<br />
outskirts of London you can go back<br />
in time and enjoy surroundings such<br />
as Hampton Court Palace where they<br />
try to encapsulate the decorations and<br />
ambience of how the festive season<br />
was celebrated all those years ago.<br />
Shopping<br />
Just as Trafalgar Square would not<br />
be the same at Christmas without the<br />
Norwegian Tree, the streets of the<br />
capital would not be the same without<br />
the stunning array of decorative lights<br />
that adorn all the major shopping<br />
areas. The most famous of these, the<br />
Oxford Street Lights were officially<br />
opened at the end of November with<br />
a ceremony that saw a crowd of<br />
thousands gathered to see the pop<br />
group, the Sugababes flicking the<br />
iconic switch. Whilst Oxford Street is<br />
still the main draw for shoppers, many<br />
of the other major shopping areas of<br />
London including Regent Street, Bond<br />
Street and Carnaby Street to name<br />
a few, all have had their separate<br />
ceremonies.<br />
Grotto. Not to be out done by the more<br />
main stream shopping areas of the<br />
West End, Harrods have added their<br />
own extra touch of magic and sparkle<br />
by basing their festive lights on the well<br />
loved fairytale of Cinderella. Harrods<br />
remains the ultimate in shopping<br />
experiences where you can literally buy<br />
anything you can imagine in opulent<br />
surroundings.<br />
The West End<br />
The West End of London has always<br />
been synonymous with the Theatre, in<br />
particular musicals. London’s theatres<br />
play host to shows all year round<br />
including the record breaking Les<br />
Miserables which is now the longest<br />
running musical of all time when this<br />
year it completed 9000 performances<br />
since its opening in October 1985.<br />
Besides the usual year round shows,<br />
Christmas sees a host of seasonable<br />
performances of that very British<br />
entertainment tradition, the Christmas<br />
Pantomime. You can make your choice<br />
from the usual favourites of Dick<br />
Whittington, Snow White and Cinderella<br />
where girls dress up as boys, the<br />
dame is played by a man in drag and<br />
audience participation is encouraged<br />
if not compulsory with cries of ‘he’s<br />
behind you’ and ‘Oh yes it is’.<br />
If you are visiting with children or in<br />
fact you just want to visit the wonder<br />
of the oldest toy store in the world,<br />
Hamleys really is the place to start. The<br />
shop first opened its doors in 1760 and<br />
known as Noah’s Ark, it crammed its<br />
shelves with anything from Rag dolls<br />
to Tin Soldiers. Even though the toys<br />
are slightly more sophisticated these<br />
days, it is a testament to the shops 250<br />
year old roots and its place in history<br />
that this London Landmark on Regent<br />
Street is still ‘the’ place to buy toys.<br />
Winter Wonderland<br />
Hyde Park is well known for being one<br />
of the largest parks in central London,<br />
but between the end of November<br />
and the beginning of January it<br />
becomes known as the official Winter<br />
Wonderland where the family are<br />
invited to join the many attractions.<br />
You may be forgiven in thinking that<br />
the London Eye had actually moved<br />
from the banks of the Thames to the<br />
banks of the Serpentine, but the Winter<br />
Wonderland experience plays host<br />
to its very own observation wheel,<br />
perhaps not on the scale of its larger<br />
sibling but one which nonetheless<br />
provides stunning views of London and<br />
beyond. Whilst providing yet another<br />
venue to don the ice skates, the family<br />
fun does not end there with a variety<br />
of attractions to keep both adults and<br />
children amused throughout the day<br />
and evening.<br />
If you are lucky enough to still be<br />
enjoying London over Christmas why<br />
not join the Serpentine Swimming<br />
Club in Hyde Park on Christmas Day.<br />
Since 1864, these swimming club<br />
members have swum their traditional<br />
100 yard annual Christmas Day swim.<br />
For anyone foolish enough to brave the<br />
icy Serpentine waters which can dip to<br />
below 4 degrees C, its recommended<br />
that several months of acclimatisation<br />
are undertaken as one New Year’s<br />
reveller found to his cost a few years<br />
ago.<br />
For those that have already seen<br />
London, you will know it is a great<br />
city for 12 months of the year, for the<br />
month of <strong>December</strong> it is something<br />
quite special. If your planning on<br />
visiting London over Christmas or<br />
indeed at anytime during 2009 please<br />
take some time to visit the <strong>Odfjell</strong><br />
(UK) office which is situated only a few<br />
minutes from Hyde Park Corner in the<br />
West end of the City.<br />
The London shopping experience<br />
would not be complete without a visit<br />
to the world famous department store<br />
Harrods, which this year celebrates<br />
one hundred years of their Christmas<br />
Let me take this opportunity to wish<br />
you a very Merry Christmas and the<br />
very best to all <strong>Odfjell</strong> employees and<br />
their families for 2009.<br />
18 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong><br />
<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 19
New and improved Requirements<br />
and Guidelines Manual<br />
By Frode Stornes<br />
The Requirements<br />
and Guidelines<br />
Manual (RGM) is<br />
<strong>Odfjell</strong> Tankers’<br />
manual to ship<br />
managers and ships<br />
in which we describe<br />
“how to operate when<br />
in service for us”.<br />
The fleet consists of a mixture of<br />
owned and in-chartered ships as well<br />
as ships operated commercially on<br />
pool basis, and all the vessels are<br />
jointly providing services to our end<br />
customers.<br />
The manual may be put on the<br />
same footing as the managers’<br />
shipboard management systems<br />
and manuals.<br />
Distribution<br />
The former RGM has been<br />
available for <strong>Odfjell</strong> managed<br />
ships and third party managers<br />
for years. As a central element<br />
in the revitalisation of the<br />
RGM this year we wanted<br />
to extend the distribution.<br />
We wanted to encompass<br />
the third party ships and<br />
communicate directly with<br />
all the masters as well.<br />
Masters should have first<br />
hand knowledge of our<br />
expectation with regard<br />
to safety, efficiency<br />
and our operational<br />
procedures. Trilateral<br />
communication – between the<br />
masters, ship managers and the ship<br />
operators – based on one common<br />
reference book, must be beneficial to<br />
all the parties involved. The new and<br />
improved RGM (July <strong>2008</strong>) is therefore<br />
distributed to all time-charter owners,<br />
their managers as well as to the ships.<br />
<strong>Odfjell</strong> managed ships access it from their<br />
onboard systems and time-chartered<br />
ships have received it by a CD-room.<br />
Enhanced content<br />
The content is restructured and<br />
expanded by this revitalisation. The<br />
former RGM was largely concentrated<br />
on safety and equipment while<br />
the new RGM provides information<br />
and guidance about the organisation,<br />
operational requirements and systems<br />
as well as operational procedures.<br />
We transferred many of the instruction<br />
memos to the body text of the RGM.<br />
Unwritten best practices are pinned<br />
down, and QHSE is emphasised and<br />
pointed out in separate and prioritised<br />
chapters. Last but not least, it is<br />
structured in logical chapters:<br />
• Preface<br />
• Introduction<br />
• Quality<br />
• HSE<br />
• Cargo and Voyage<br />
• Vessel<br />
• Contingency<br />
• Ship Forms<br />
• Reference Documents<br />
One central document is Safety<br />
Elements/ Critical Operations in which<br />
we set forth detailed and functional<br />
requirements for the ship managers<br />
and ships to adhere to. In documents<br />
like Voyage Execution, Tank Cleaning<br />
Management and Bunkers Planning<br />
we set out requirements in addition to<br />
sharing best practices and describing<br />
systems and support function available<br />
for successful execution of the voyages.<br />
In the Bill of Lading document we give<br />
clear and comprehensive instructions<br />
to the masters how to do things right.<br />
Yet in other documents we describe<br />
various reporting routines. However<br />
cumbersome, that of documenting<br />
the voyages will never go out of style.<br />
Our requirements as to contingency,<br />
emergency preparedness as well<br />
as Reporting and Notification of<br />
Emergencies and Incidents are<br />
described in detail. The last main<br />
chapter is Ship Forms – the collection<br />
of document templates the ships shall<br />
use for reporting and documenting the<br />
voyages.<br />
Purpose<br />
The superior purpose of the manual is<br />
to ensure safe and efficient operations<br />
of all the ships operated by <strong>Odfjell</strong><br />
Tankers. The RGM should be used as a<br />
reference book onboard, as a reference<br />
in the trilateral communication between<br />
the master, the ship manager and the<br />
ship operator, as well as a verification<br />
“To have an easy<br />
to understand,<br />
structured and well<br />
documented RGM<br />
for our own fleet and<br />
time chartered fleet<br />
will clearly enhance<br />
<strong>Odfjell</strong> Tankers<br />
safety, quality, uniformity and<br />
reliability as a professional service<br />
provider”, says Sigmund Larsen,<br />
Senior Vice President Ship Operation.<br />
tool during ship visits, inspections and<br />
audits.<br />
Together with our ship inspections,<br />
mainly targeting ships by third party<br />
managements and furthermore<br />
integrating the RGM, the RGM forms an<br />
important element in our operational<br />
management.<br />
“Everybody working for <strong>Odfjell</strong>, ashore and onboard,<br />
shall bear in mind that the consequences of substandard<br />
performance often go far beyond monetary<br />
damages. It may for instance affect the safety of<br />
colleagues and damage customer relations. We feel<br />
confident that your fulfilment of the standards set<br />
forth in this Requirements and Guidelines Manual<br />
will result in a strong and sufficient degree of safety,<br />
consistent excellent service to our customers and will contribute<br />
positively to <strong>Odfjell</strong>’s market position and image”, says Jan Hammer,<br />
President / Chief Operating Officer of <strong>Odfjell</strong> Tankers AS in the preface<br />
of the manual.<br />
20 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 21
Celebrating the “Master” of<br />
<strong>Odfjell</strong> Terminal (Jiangyin)<br />
Close Encounter<br />
By: Likang TAO<br />
For the first time, one of our own<br />
vessels berthed at <strong>Odfjell</strong> Terminals<br />
(Jiangyin).<br />
On October 9 Bow Master with<br />
assistance of two tug boats,<br />
successfully moored alongside berth<br />
No.1 for discharging 4794.717mt Nitric<br />
Acid.<br />
The discharging process went smoothly<br />
and safely according to prepared plan.<br />
The following day a delegation from<br />
<strong>Odfjell</strong> Shanghai and the terminal went<br />
on board Bow Master. Mr. Chang Li,<br />
General Manager of OTJ, presented<br />
a gift to Captain Lopez Christopher<br />
Sevilla, the gift being an Olympic<br />
souvenir, a model of the Bird Nest<br />
Stadium. Chief mate Gabriel Ronald<br />
Bataan accompanied the delegation<br />
to see the bridge, engine room,<br />
maintenance room etc. and after the<br />
tour the Captain invited the guests to<br />
lunch. We all had a wonderfully time.<br />
I was so lucky, says Francis Xavier L.<br />
Benitez, to be the watchman on Bow<br />
Fagus when we had a close encounter<br />
with whales at Richards Bay anchorage<br />
area in August. At first, when hearing this<br />
unusual sound at the starboard side of the<br />
ship we thought it was a small boat, but<br />
when the sound got closer we saw these<br />
creatures of the sea, being four whales,<br />
swimming around the ship.<br />
Bow Master all fast at OTJ<br />
TMS gives benefits<br />
Mr.Chang Li with Captain Mr. Lopez<br />
Christopher Sevill<br />
Visit to the Headquarter<br />
By Baard Nielsen<br />
By: Tina Rosenberry<br />
Terminal<br />
Management System<br />
(TMS) is now live in<br />
Houston since more<br />
than two months<br />
and one of the end<br />
user in Houston,<br />
Tina Rosenberry,<br />
Commercial<br />
Assistant Contract Administrator, is<br />
satisfied with the new system.<br />
- With the TMS, we are now able to<br />
create actual print outs for proposals,<br />
agreements, escalation letters and<br />
contract amendments in the system.<br />
TMS enables us to consolidate multiple<br />
customer numbers for the same<br />
customer and only use one. This was<br />
not possible in the old system. With<br />
TMS we can now create “so called”<br />
Umbrella Contracts covering contracts<br />
like Eastman.“Special Bills” in the old<br />
system are now automatically handled<br />
in the new system via the Billing Plan.<br />
Overall we realize that TMS requires<br />
less micromanagement freeing up<br />
more time to concentrate on strategic<br />
topics.<br />
As TMS is new we are still learning and<br />
will realize the full potential of TMS in<br />
the next weeks and months. Despite<br />
the obstacles we need to deal with we<br />
are confident that TMS will help us<br />
improve our business in the future,<br />
says Tina Rosenberry.<br />
For our <strong>2008</strong> Officers’ Conference we<br />
restructured the setup slightly, so that<br />
Filippino SMTs serving on ships in the<br />
two Bergen fleets attended the Bergen<br />
Conference. Time allowed for a tour of the<br />
Bergen Head Office.<br />
Left to right, in the office of Terje Storeng,<br />
<strong>Odfjell</strong> CEO: Ch. E. Elfredy Cabay, Flt. Mgr.<br />
Baard Nielsen, Capt. Pedro Liporada,<br />
Terje Storeng, Capt. Rogelio Posing, and<br />
Ch. E. Mario Gelle. Capt, Posing and Ch. E<br />
Cabay. serve on the Bow Hunter / Pioneer,<br />
and Capt. Liporade and Ch. E. Gelle on the<br />
Bow Sirius / Saga.<br />
22 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 23
<strong>Odfjell</strong> – Seniors visit<br />
Normandie<br />
In His Shoes - Wives Training at<br />
<strong>Odfjell</strong> Academy<br />
By: Olav Tangerås<br />
By Mrs. Baverlyn Padillo-Delgado and Mrs. Sherryl C. Rojo<br />
This year in June we arranged a tour<br />
to historical grounds in Normandie<br />
combined with a visit to <strong>Odfjell</strong><br />
Terminal Rotterdam (OTR). We were 26<br />
persons that started the tour by plane<br />
from Bergen to Amsterdam where a<br />
waiting bus took us to the Carlton Oasis<br />
Hotel in Spijkenisse for dinner and<br />
overnight stay.<br />
The next morning we visisted OTR,<br />
first for verbal<br />
presentations<br />
of OTRs (50<br />
years) history,<br />
development<br />
and future<br />
plans, and also<br />
the maritime<br />
activity of<br />
<strong>Odfjell</strong> in<br />
Rotterdam. The<br />
guided tour of<br />
the terminal<br />
and quays<br />
reinforced the<br />
impression<br />
of a terminal<br />
“strong as<br />
ever” and an<br />
impressive<br />
vision with<br />
plans for<br />
the future.<br />
Our thanks<br />
to our hosts<br />
for friendly<br />
reception and a<br />
good lunch.<br />
Then we started our bus tour towards<br />
Normandie. In the town St. Lou, we<br />
checked in at a small but nice hotel,<br />
our “base-camp” for three days of<br />
excursions in “D-day land”.<br />
The following day we visited Caen<br />
Memorial which now includes Nobel’s<br />
Peace Museum. Here we could see<br />
authentic things, pictures, documents<br />
etc from the 2nd world war. But most<br />
interesting, a film showing (from both<br />
sides) the preparations for and the<br />
incredible execution of the allied forces’<br />
plan to land its troops at five beaches<br />
of Normandie on June 6th 1944. This<br />
event, D-day, was later recognised<br />
as the most important operation as a<br />
start to free European countries and<br />
to end the 2nd world war (1940-1945).<br />
The subsequent walk on some of the<br />
heights over the five beaches (Sword,<br />
Juno, Gold, Omaha and Utah) where the<br />
American, British and Canadian forces<br />
landed, showed some real “landmarks”,<br />
f.e. gun-bunkers/ positions, bombcrates,<br />
outlook-posts etc, still there<br />
more than 60 years later.<br />
The walk through the American<br />
churchyard near Omaha Beach with<br />
almost 10.000 soldiers buried, and later<br />
on a visit to the German churchyard<br />
at La Gambe with approx 21.500<br />
soldiers buried, made an immense<br />
impression on all of us. The beaches,<br />
the small towns in Normandie,<br />
museums, churchyards etc all give<br />
us an impressive, but still frightening,<br />
story of all the suffering and devastating<br />
damages of such a war.<br />
The Normandie area have more than<br />
war-memories to offer a tourist. The<br />
<strong>Odfjell</strong> seniors visited one of France’s<br />
most famous tourist attractions, the<br />
Mont St. Michel, an earlier Benedictine<br />
monastery and church from the middle<br />
age, also used as prison, built on an isle<br />
of cliffs on the beach. It now appears<br />
as a tourist attraction with mostly<br />
restaurants and shops.<br />
At the end of our stay we went to see<br />
the famous<br />
“Tapisserie<br />
de Bayeux”.<br />
This famous<br />
“carpet”, 70<br />
m long and<br />
0,50 m width,<br />
shows Wilhelm<br />
the Conqueror<br />
invasion of<br />
England and<br />
the battle of<br />
Hastings in<br />
year 1066. This<br />
embroidery is<br />
an impressive<br />
piece of art<br />
which makes a<br />
visit to Bayeux<br />
worthwhile.<br />
And finally - -<br />
and something<br />
we had all<br />
looked forward<br />
to - - a visit<br />
to a genuine<br />
old, family<br />
run Calvadosproducer.<br />
Really interesting and<br />
“tasty” - - and the writer will not tell<br />
who consumed the biggest number of<br />
“samples” that afternoon.<br />
After five busy and extraordinary<br />
interesting days, time had come for our<br />
bus-tour to Charles de Gaulle airport<br />
in Paris and our flight via Amsterdam<br />
to Bergen. As you can see from the<br />
picture, a happy group of <strong>Odfjell</strong> seniors<br />
who all wish for even more participants<br />
when we go for new ventures, hopefully<br />
in 2009.<br />
After the grand inauguration of the<br />
<strong>Odfjell</strong> Philippines at Atlantis Beacon<br />
Tower in September, a conference for<br />
management level officers was set a<br />
day after in Subic. A lot of wives came<br />
with their husbands for quality time.<br />
The <strong>Odfjell</strong> Academy prepared a 2-day<br />
training for us which made us feel<br />
overwhelming. Being with our husbands<br />
and staying in a hotel with a good<br />
accommodation was already a privilege<br />
for us and the said training was an<br />
added bonus!<br />
The group of 24 participants was divided<br />
in two. The first group had the basic<br />
first aid training and the second group<br />
had their firefighting and lecture on<br />
safety, then vice versa on the following<br />
day. 2/M Sedutan and Capt. Perez were<br />
our head instructors and they gave us<br />
very informative lectures mostly on<br />
safety which is applicable also in our<br />
household and everyday living. The first<br />
aid and Cardio Pulmonary Resuscitation<br />
(CPR) lectures were very useful, says<br />
Mrs. Padillo-Delgado and Mrs. Rojo<br />
adds “We were taught the correct<br />
procedure on how to do the CPR. We all<br />
had mouth-to-mouth with the dummy<br />
and doing the compressions. Knowledge<br />
is really important because if you know<br />
what to do in a given situation, it will<br />
really make a big difference because you<br />
can save lives. But always bear in mind<br />
not to add injury to the victim. If you are<br />
not sure of what to do, don’t pretend to<br />
know, just call for help.<br />
Next topic was firefighting. We had to<br />
enter an empty, dark cargo container<br />
by groups of three, every five minutes<br />
another group. – My fear of close<br />
spaces, says Mrs. Rojo, made my heart<br />
beating faster and I was breathing<br />
heavily, I felt dizzy like I was about<br />
to throw up. We were like in a maze.<br />
There were times I needed to climb a<br />
stair, and other times I needed to go<br />
down. If it were not for the voices of<br />
my companions, I might have backedout<br />
half way through or cried for help.<br />
So even though I was confused and I<br />
couldn’t figure out where I was going, I<br />
still continued and just used my sense<br />
of touch to find our way out. When we<br />
finally got out I was proud because I was<br />
able to conquer my fear and was able to<br />
lead a group.<br />
From wearing the firefighting suit, using<br />
the breathing apparatus, crawling on<br />
the smoke dive chamber, doing CPR on<br />
the dummy, using the fire extinguisher<br />
and wearing the chemical suit, we<br />
felt like we were in the shoes of our<br />
husbands for two days!<br />
We realized so many things from the<br />
training, how valuable our lives are,<br />
how safety measurements should and<br />
must be implemented onboard and on<br />
work area, and lastly, taking care of<br />
ourselves to prevent any damage that<br />
will change our lives. The training was<br />
a learning experience and from all of<br />
the wives - we thank <strong>Odfjell</strong> Academy<br />
for the preparation and hard work, from<br />
the instructors down to the cadets, and<br />
to <strong>Odfjell</strong> Philippines for being so kind<br />
hearted giving us this chance to be with<br />
our husbands and spend quality time<br />
together.<br />
24 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong><br />
<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 25
Contribution to Charity<br />
- Singapore Nautical Run<br />
<strong>Odfjell</strong> Terminal (Korea) receives<br />
the Foreign Investment Award<br />
By: Wei Fong Kam<br />
By Jaen-Eun Lee<br />
The Singapore Nautical Run, organised<br />
by Port Authority of Singapore, held<br />
on 10 October <strong>2008</strong>, drew more than<br />
1,300 participants from the Maritime<br />
Community and raised S$330,000 for<br />
the President’s Challenge and the<br />
Straits Times School Pocket Money<br />
Fund.<br />
<strong>Odfjell</strong> was invited to participate and<br />
with a donation of S$10,000; we could<br />
nominate a team of up to 6 runners in<br />
the competitive team race and have our<br />
logo displayed at the Start/Finish line.<br />
Mr. and Mrs. Gareth Williams,<br />
Mr. Ronald Olsen and Mr. Fun Poh<br />
Bow Peace - The Atlantic Shots<br />
By Wpr. M.S. Orti<br />
To support the company’s program<br />
on physical fitness, the Master of<br />
Bow Peace, Capt. Armando Antenor<br />
suggested to set up a basketball team<br />
to play for the so-called “Cross Atlantic<br />
League”.<br />
A basketball court was prepared at<br />
the bridge deck. Nets were raised and<br />
fastened to the rails to stop the ball<br />
from falling into the water. The floor<br />
area was made oil-free and water-free<br />
to avoid accidents. The bridge and the<br />
engine watch were on their respective<br />
place so as not to make violations on<br />
the STCW.<br />
The Cross-Atlantic League started while<br />
Bow Peace crossed the Atlantic Ocean.<br />
Four teams articipated: The Graco<br />
Electrostatics, The PV Breakers, The<br />
Piston Hotrods, and The Power Packs.<br />
What an entertainment to see the crew<br />
members showing their skills and style!<br />
It was like watching the game of players<br />
on the television screen and it took<br />
one Saturday and two Sundays of fatburning<br />
action before the league ended.<br />
Chong quickly volunteered to do their bit<br />
for charity and although they were not<br />
competitive runners and despite the hot,<br />
humid weather, they did a wonderful<br />
race, became 29 out of a total of 89<br />
teams. Cheers and well done.<br />
This is a wonderful chance to promote<br />
our company and to show our<br />
appreciation to MPA for their support to<br />
the maritime industry in Singapore. But<br />
best of all, we contributed to charity!<br />
<strong>Odfjell</strong>, being one of the key donors, was<br />
awarded a token of appreciation. On stage<br />
Gareth Williams receiving the token from<br />
Minister Raymond Lim.<br />
An awarding ceremony gave credit to all<br />
for being good sportsmen throughout<br />
the game and a certificate of recognition<br />
was given to each team. The successful<br />
event was concluded by a lively Saturday<br />
party making everyone satisfied and<br />
happy.<br />
During the 8th Foreign Company Day<br />
<strong>2008</strong> on October 30, Mr. Han-Kyu Lee,<br />
President/CEO of <strong>Odfjell</strong> Terminal<br />
(Korea) received the 2nd Foreign<br />
Investment Award from the Prime<br />
Minister of Korea for his contribution of<br />
foreign investment inducement.<br />
It is rather hard to get nominated<br />
to receive such an award but this is<br />
actually the second time for OTK, as the<br />
previous President/CEO of OTK Mr. Rob<br />
Meijboom received a bronze medal in<br />
2003.<br />
The Foreign Company Day is organized<br />
by Korea Foreign Company Association,<br />
Seoul and is attended by investors,<br />
diplomatic representatives and around<br />
500 CEO’s of foreign investment<br />
companies. The contribution of foreign<br />
companies has an impact on foreign<br />
exchange reserve effect, production<br />
and employment effect, abroad<br />
balance effect, technology transfer<br />
effect (70% R&D investment by foreign<br />
companies), facilitating corporate and<br />
industry restructuring (global standard<br />
management) of the Korean economy.<br />
In Memory of Milko Tercic<br />
By Dan <strong>Odfjell</strong><br />
Milko, our Chief Corporate Engineer for<br />
more than 30 years, passed away on<br />
July 14 at the age of 82. Milko, whose<br />
full name was Remigio Carlos Tercic,<br />
came onboard in Argentina in 1969<br />
when we were constructing Tagsa, our<br />
terminal in Buenos Aires. I hired him<br />
and liked him instantly, and learned<br />
to respect him more and more as the<br />
years passed by. Milko, the iron man, as<br />
I used to refer to him, moved with us to<br />
Brazil, for our Granel Quimica terminal<br />
project in Santos, and subsequently<br />
on to what became his permanent<br />
residence Houston, Texas. Here for just<br />
over 20 years he put all his talent to<br />
good use in our building Baytank, now<br />
We believe that the importance of<br />
foreign companies within the Korean<br />
economic structure will be increased.<br />
<strong>Odfjell</strong> Terminals (Houston) Inc. At the<br />
age of 70 the iron man even took on a<br />
2-year assignment in North China, a<br />
tough job of building our first Chinese<br />
terminal, the Dalian terminal.<br />
Milko was a demanding but kind person.<br />
He was methodical and took his job<br />
seriously. A bit stubborn, but I always<br />
knew I could trust him, both personally<br />
and professionally. I have worked with<br />
many good men. Milko was amongst<br />
the very best. I am very grateful to<br />
Milko, and I suffer with all his other<br />
friends and with his wife and his family<br />
at his loss. God bless Milko’s memory.<br />
We also expect that <strong>Odfjell</strong> will play a<br />
key role in Korean economy as a FDI<br />
company.<br />
26 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 27
NEW HIRES<br />
Bergen<br />
Buenos Aires<br />
Shanghai<br />
RELOCATIONS<br />
Gudbrandsen, Margrethe<br />
Myrmehl<br />
Communication Manager<br />
01.10.<strong>2008</strong><br />
Lygre, Kristian Halseide<br />
Operation Assistant<br />
13.10.<strong>2008</strong><br />
Eikestad, Siv Hanne<br />
Manager Salary and<br />
Benefits<br />
27.10.<strong>2008</strong><br />
Eirik Solberg<br />
SAP System Administrator<br />
01.11.<strong>2008</strong><br />
Lillejord, Andreas<br />
Ship Broker<br />
03.11.<strong>2008</strong><br />
D’Andrea, Carla Paola G.<br />
Receptionist<br />
02.09.<strong>2008</strong><br />
Li, Ping<br />
Accountant<br />
01.08.<strong>2008</strong><br />
Salomon, Luis-Alberto<br />
Commercial Manager<br />
01.11.<strong>2008</strong><br />
From Brasil to Chile<br />
Økland, Anders<br />
Captain<br />
15.10.<strong>2008</strong><br />
From Bergen to Bow Cecil<br />
Houston<br />
Rotterdam<br />
IN SERVICE FOR ODFJELL<br />
40<br />
YEARS<br />
Helm, Cornelis Leonardus<br />
Maria van der<br />
1st Stock Administrator<br />
<strong>Odfjell</strong> Terminals (Rotterdam) BV<br />
25.11.1968<br />
35<br />
YEARS<br />
Hjorth, Torgeir<br />
Vice President South America<br />
21.11.1973<br />
Bokkem, Willem van Field<br />
Technician/Boiler-room<br />
<strong>Odfjell</strong> Terminals (Rotterdam)<br />
BV<br />
01.10.1973<br />
Tommy Berg<br />
Technical Superintendent<br />
01.12.<strong>2008</strong><br />
Trond Løseth<br />
Ship Operator<br />
01.12.<strong>2008</strong><br />
Baltazar, Lisa<br />
Customer Service<br />
Representative<br />
01.09.<strong>2008</strong><br />
Niekerk, Jacobus<br />
Petrus Joannes van<br />
Head Production PID<br />
01.10.<strong>2008</strong><br />
Groenendijk, Richard<br />
2nd Operator<br />
01.07.<strong>2008</strong><br />
30<br />
YEARS<br />
Bruin, Emil<br />
C-Operator<br />
<strong>Odfjell</strong> Terminals (Rotterdam) BV<br />
02.10.1978<br />
25<br />
YEARS<br />
Straight, Michael R<br />
LPG Operator<br />
<strong>Odfjell</strong> Terminals (Houston) Inc.<br />
26.12.1983<br />
Sharver, Clayton L<br />
Superintendent<br />
<strong>Odfjell</strong> Terminals (Houston) Inc.<br />
29.12.1983<br />
Singapore<br />
Service Awards to<br />
<strong>Odfjell</strong> Employees<br />
Driel, Johannes<br />
Herbert van<br />
C2-Operator<br />
01.11.<strong>2008</strong><br />
Triest, Edwin Roland van<br />
Chief Forwarding<br />
01.11.<strong>2008</strong><br />
Sao Paulo<br />
Hermans, Rudolf Johan<br />
Nicolaas<br />
Business Development<br />
Manager<br />
15.08.<strong>2008</strong><br />
Oostende, Cornelis<br />
Johnny van<br />
Construction Manager<br />
01.09.<strong>2008</strong><br />
Tan, Puay Yang, Brandon<br />
Accounts Executive<br />
06.10.<strong>2008</strong><br />
During the Ship Officers Conference<br />
dinner in Bergen on September 25th,<br />
the Chairman of the Board Dan <strong>Odfjell</strong><br />
and President/CEO Terje Storeng<br />
presented the gold medals and gold<br />
watches to long-serving shipboard<br />
employees of <strong>Odfjell</strong>. The gold medal is<br />
awarded by the Norwegian Shipowners’<br />
Association to seafaring employees<br />
having completed 30 years of services,<br />
of which at least half of the time with<br />
the same company. The gold watch is<br />
for 25 years of service with <strong>Odfjell</strong>.<br />
Tao, Wei Qiang, Thomas<br />
Project Manager<br />
20.10.<strong>2008</strong><br />
Scassa Neto, Joäo<br />
Augusto<br />
Commercial Supervisor<br />
22.09.<strong>2008</strong><br />
Vassdal, Kjell<br />
Fleet Manager Flumar<br />
01.11.<strong>2008</strong><br />
Marcia Pereira, Andrea<br />
Operation Assistant Flumar<br />
03.11.<strong>2008</strong><br />
Valéria Tinoco, Gilson<br />
Technical Supervisor<br />
Flumar<br />
03.11.<strong>2008</strong><br />
First row: Chief Engineer Karl Egil<br />
Jacobsen (gold medal), Captain Harald<br />
Frithjof Jenssen (gold watch), Captain<br />
John Eirik Steffensen (gold medal).<br />
2nd row: President/CEO Terje Storeng,<br />
Chief Engineer Torger Hammersmark<br />
(gold medal), Pumpman Isak-Petter<br />
Pedersen (god medal), chief Engineer<br />
Per Arild Bjørgen (gold medal).<br />
28 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong><br />
<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 29
STAINLESS<br />
NUMBER<br />
SHIPS BUILT DWT CBM STEEL,CBM OF TANKS<br />
Owned: Bow Saga¹ 2007 40 085 52 126 52 126 40<br />
Bow Sirius¹ 2006 40 048 52 126 52 126 40<br />
Bow Sea 2006 40 048 52 126 52 126 40<br />
Bow Summer 2005 40 036 52 126 52 126 40<br />
Bow Santos 2004 19 997 21 846 21 846 22<br />
Bow Spring ¹ 2004 39 942 52 126 52 126 40<br />
Bow Star 2004 39 832 52 126 52 126 40<br />
Bow Sun 2003 39 842 52 126 52 126 40<br />
Bow Firda 2003 37 427 40 515 40 515 47<br />
Bow Chain 2002 37 518 40 515 40 515 47<br />
Bow Favour 2001 37 438 40 515 40 515 47<br />
Bow Century 2000 37 438 40 515 40 515 47<br />
Bow Fortune 1999 37 395 40 515 40 515 47<br />
Bow Master 1999 6 046 6 878 6 878 14<br />
Bow Mate 1999 6 001 6 864 6 864 14<br />
Bow Pilot 1999 6 000 6 865 6 865 14<br />
Bow Sailor 1999 6 000 6 870 6 870 14<br />
Bow Cecil 1998 37 345 40 515 33 236 47<br />
Bow Flora 1998 37 369 40 515 33 236 47<br />
Bow Balearia 1998 5 870 5 941 5 941 20<br />
Bow Oceanic 1997 17 460 18 620 18 620 24<br />
Bow Bracaria 1997 5 870 5 941 5 941 20<br />
Bow Brasilia 1997 5 870 5 941 5 941 20<br />
Bow Cardinal 1997 37 446 41 487 34 208 52<br />
Bow Faith 1997 37 479 41 487 34 208 52<br />
Flumar Aratu 1997 13 834 15 831 15 831 29<br />
Bow Querida 1996 10 115 10 956 10 956 18<br />
Bow Cedar 1996 37 455 41 608 34 329 52<br />
Bow Atlantic 1995 17 460 18 620 18 620 24<br />
Bow Fagus 1995 37 375 41 608 34 329 52<br />
Bow Clipper 1995 37 166 41 492 34 213 52<br />
Bow Flower 1994 37 221 41 492 34 213 52<br />
Bow Eagle 1988 24 728 32 458 19 662 25<br />
Bow Cheetah 1988 40 258 47 604 - 29<br />
Bow Leopard 1988 40 249 47 604 - 29<br />
Bow Lion 1988 40 272 47 604 - 29<br />
Bow Peace 1987 45 655 52 173 2 167 23<br />
Bow Power 1987 45 655 52 173 2 167 23<br />
Bow Pride 1987 45 655 52 173 2 167 23<br />
Bow Prima 1987 45 655 52 173 2 167 23<br />
Bow Prosper 1987 45 655 52 173 2 167 23<br />
Bow Fertility 1987 45 507 52 173 2 167 23<br />
Bow Fraternity 1987 45 507 52 173 2 167 23<br />
Bow Panther 1986 40 263 47 604 - 29<br />
Bow Puma 1986 40 092 47 604 - 29<br />
Angelim 1985 10 259 10 136 6 500 18<br />
Araucaria 1984 10 259 10 159 6 500 18<br />
Bow Hunter 1983 23 002 25 026 21 031 28<br />
Bow Maasstroom 1983 38 039 48 866 - 22<br />
Bow Maasslot 1982 38 039 48 866 - 22<br />
Bow Fighter 1982 34 982 41 184 6 299 34<br />
Bow Pioneer 1982 23 016 25 965 20 969 28<br />
Bow Viking 1981 33 590 40 956 21 745 36<br />
Jatai 1979 4 452 4 031 - 3<br />
Bao Hai Tun (49%) 2006 3 845 4 361 - 10<br />
Bow Pacifico (50%) 1982 18 657 22 929 10 849 31<br />
1<br />
Vessel beneficially owned through financial lease.<br />
TTIME-CHARTERED: Bow Sagami <strong>2008</strong> 33 641 37 238 37 238 16<br />
Bow Harmony <strong>2008</strong> 33 619 34 698 34 698 16<br />
Bow Cape <strong>2008</strong> 19 971 22 158 22 158 20<br />
Bow Kiso <strong>2008</strong> 33 641 37 215 37 215 16<br />
Bow Heron <strong>2008</strong> 33 707 37 365 37 365 16<br />
Bow Orelia³ <strong>2008</strong> 19 900 22 202 22 202 20<br />
Bow Omaria³ 2007 19 900 22 202 22 202 20<br />
Bow Lima 2007 19 900 22 157 22 157 20<br />
Bow Olivia³ 2007 19 900 22 202 22 202 20<br />
Bow Octavia³ 2007 19 900 22 202 22 202 20<br />
Bow Fuji 2006 19 800 22 140 22 140 22<br />
Bow Ophelia³ 2006 19 900 22 655 22 655 20<br />
Bow Plata 2006 19 807 22 143 22 143 22<br />
Bow Engineer 2006 30 086 35 548 35 548 28<br />
Bow Orania³ 2006 19 993 22 050 22 050 20<br />
Bow Sky² 2005 40 005 52 126 52 126 40<br />
Bow Architect 2005 30 058 36 000 36 000 28<br />
Bow Rio 2005 19 990 21 408 21 408 22<br />
Bow Europe 2005 19 727 21 573 21 573 36<br />
Bow Asia² 2004 9 901 10 866 10 866 20<br />
Bow Singapore² 2004 9 888 10 867 10 867 20<br />
Bow Americas 2004 19 707 22 050 22 050 36<br />
Bow de Rich 2003 12 452 13 300 13 300 22<br />
Bow Wallaby 2003 11 951 13 485 13 485 22<br />
Bow de Feng 2002 12 514 13 289 13 289 22<br />
NUMBER<br />
SHIPS BUILT dWT CBM STEEL,CBM OF TANKS<br />
Bow West 2002 12 503 13 299 13 299 22<br />
Bow West 2002 12 503 13 299 13 299 22<br />
Bow Andino 2000 16 121 17 270 17 270 30<br />
Bow de Jin 1999 11 752 12 296 12 296 20<br />
Multitank Batavia³ 1998 5 870 5 941 5 941 20<br />
Multitank Badenia³ 1997 5 870 5 941 5 941 20<br />
Multitank Britannia³ 1996 5 870 5 941 5 941 20<br />
NCC Jubail³ 1996 37 499 41 488 34 209 52<br />
NCC Mekka³ 1995 37 272 41 588 34 257 52<br />
NCC Riyad³ 1995 37 274 41 492 34 213 52<br />
NCC Baha³ 1988 24 728 32 458 19 662 25<br />
NCC Asir³ 1983 23 001 24 965 20 969 28<br />
NCC Arar³ 1982 23 002 24 965 20 969 28<br />
Number of ships: 93 2 460 339 2 833 785 1 943 432<br />
2<br />
Vessel on bare-boat charter.<br />
3<br />
Vessel on variable timecharter.<br />
YArd dELIVERY DWT OWNER COMMENT<br />
On order: Zhoushan Penglai 02/2009 8 200 <strong>Odfjell</strong> Dong Zhan 49% owned<br />
NB Shin Kurushima 02/2009 32 500 Time-charter<br />
NB Kitanihon 09/2009 33 000 Time-charter<br />
Chuan Dong 2010 9 000 <strong>Odfjell</strong><br />
Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />
Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />
Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />
Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />
Chuan Dong 2012 9 000 <strong>Odfjell</strong><br />
Number of newbuildings: 9 127 700<br />
TANK TERMINALS<br />
STAINLESS NUMBER<br />
Owned terminals LOCATION SHARE CBM STEEL, CBM OF TANKS<br />
<strong>Odfjell</strong> Terminals (Rotterdam) BV Rotterdam, NL 100 % 1 625 000 33 000 281<br />
<strong>Odfjell</strong> Terminals (Houston) Inc Houston, USA 100 % 271 000 82 300 92<br />
<strong>Odfjell</strong> Terminals (Jiangyin) Co Ltd Jiangyin, China 55 % 99 800 30 000 2<br />
<strong>Odfjell</strong> Terminals (Dalian) Ltd Dalian, China 50 % 119 750 18 350 51<br />
<strong>Odfjell</strong> Terminals (Korea) Co Ltd Onsan, Korea 50 % 171 000 15 860 64<br />
Oiltanking <strong>Odfjell</strong> Terminal Singapore Ltd Singapore 50 % 213 000 5 700 51<br />
Oiltanking <strong>Odfjell</strong> Terminal & Co. L.L.C. (Oman) Sohar, Oman 29,75 % 842 500 39<br />
Vopak Terminal Ningbo Ltd (Ningbo) Ningbo, China 12.5 % 63 500 7 900 36<br />
3 405 550 193 110 636<br />
Associated terminals<br />
Depositos Quimicos Mineros S.A. Callao, Peru 46 680 3 200 37<br />
Granel Quimica Ltda Santos, Brazil 97 720 13 250 99<br />
Granel Quimica Ltda Rio Grande, Brazil 40 800 2 900 28<br />
Granel Quimica Ltda Sao Luis, Brazil 54 800 0 28<br />
Granel Quimica Ltda Ladario, Brazil 8 000 0 6<br />
<strong>Odfjell</strong> Terminals Tagsa S.A. Buenos Aires, Argentina 51 105 535 101<br />
<strong>Odfjell</strong> Terminals Tagsa S.A. Campana, Argentina 75 200 10 100 112<br />
Terquim S.A. San Antonio, Chile 32 840 0 25<br />
IMTT-Quebec Quebec, Canada 33% 202 979 5 496 46<br />
Total, including capacity under construction 610 124 35 481 482<br />
Grand Total 4 015 674 228 591 1 118<br />
Projects and expansions ONGOING NEW ESTIMATED<br />
TANK TERMINAL SHARE CBM EXPANSION TOTAL COMPLETION<br />
<strong>Odfjell</strong> Terminals (Rotterdam) BV 100 % 1 625 000 10 000 1 635 000 Q1 2009<br />
<strong>Odfjell</strong> Terminals (Houston) Inc 100 % 271 000 49 290 320 290 Q1 2009<br />
Oiltanking <strong>Odfjell</strong> Terminals & Co. L.L.C. (Oman) 29.75% 537 000 305 500 842 500 Q1 2009<br />
Exir Chemical Terminals PJCCO (Iran) 35% 22 000 22 000 Q1 2009<br />
<strong>Odfjell</strong> Terminals(Korea) Co. Ltd. 50% 171 000 79 920 250 920 Q3 2009<br />
Oiltanking <strong>Odfjell</strong> Terminal Singapore Ltd 50% 213 000 152 000 365 000<br />
<strong>Odfjell</strong> also has planned projects in Hainan and Caofeidan in China<br />
618 710 3 184 790<br />
30 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 31
MAIN OFFICE ODFJELL<br />
<strong>Odfjell</strong> SE - <strong>Odfjell</strong> Tankers AS<br />
Conrad Mohrsv. 29,<br />
P.O. Box 6101 Postterminalen<br />
5892 Bergen, NORWAY<br />
Tel: +47 5527 0000<br />
Fax: +47 5528 4741<br />
Fax: +47 5527 9070 (Chartering/Operations)<br />
MAIN OFFICE TERMINALS<br />
<strong>Odfjell</strong> Terminals BV<br />
Oude Maasweg 6, P.O. Box 5010<br />
Harbour Number 4040<br />
3197 KJ Rotterdam-Botlek<br />
The NETHERLANDS<br />
Tel: +31 102 954 700<br />
Fax: +31 102 954 719<br />
INTERNATIONAL OFFICES<br />
<strong>Odfjell</strong> USA (Houston) Inc.<br />
12211 Port Road<br />
Seabrook, TX 77586, USA<br />
Tel: +1 713 844 2200<br />
Fax: +1 713 844 2211<br />
<strong>Odfjell</strong> Singapore Pte Ltd<br />
6 Shenton Way, # 27-08/09<br />
DBS Tower 2<br />
SINGAPORE 068809<br />
Tel: +65 6349 1300<br />
Fax: +65 6224 2285<br />
<strong>Odfjell</strong> Japan Ltd<br />
Ogawa Bldg. 8F<br />
2-2 Uchikanda 1-Chome<br />
Chiyoda-ku, Tokyo 101-0047, JAPAN<br />
Tel: +81 3 3259 8555<br />
Fax: +81 3 3259 8558<br />
<strong>Odfjell</strong> Netherlands BV<br />
Oude Maasweg 6, P.O. Box 5010<br />
3197 XC Rotterdam-Botlek<br />
The NETHERLANDS<br />
Tel: +31 102 953 666<br />
Fax: +31 102 953 668<br />
<strong>Odfjell</strong> Brasil Ltda<br />
Av. Paulista 460 - 18 andar<br />
CEP 01310-000 Sao Paulo SP, BRAZIL<br />
Tel: +55 11 3549 5800<br />
Fax: +55 11 3549 5808<br />
<strong>Odfjell</strong> Shanghai<br />
Suite B, 13F<br />
Huamin Empire Plaza<br />
728 Yan An West Road<br />
Changning District<br />
Shanghai 200050, P.R. CHINA<br />
Tel: +86 21 5239 9469<br />
Fax: +86 21 5239 9897<br />
<strong>Odfjell</strong> Dong Zhan Shipping (Shanghai) Co.,Ltd<br />
Suite C, 13F<br />
Huamin Empire Plaza<br />
728 Yan An West Road<br />
Changning District<br />
Shanghai 200050, P.R.CHINA<br />
Tel: +86 21 5239 5393<br />
Fax: +86 21 5239 9897<br />
<strong>Odfjell</strong> Argentina SA<br />
Alicia Moreau de Justo 1960<br />
Office no. 202 - Puerto Madero<br />
1107 Buenos Aires, ARGENTINA<br />
Tel: +54 114 313 7837<br />
Fax: +54 114 313 4619<br />
<strong>Odfjell</strong> Australia Pty Limited<br />
Suite 4, Level 1<br />
443 Little Collins Street<br />
P.O.Box 1279<br />
Melbourne VIC 3001 AUSTRALIA<br />
Tel: +61 3 9642 2210<br />
Fax: +61 3 9642 2214<br />
<strong>Odfjell</strong> India<br />
A-26, Nandbhuvan Industrial Estate<br />
Mahakali Caves Road, Andheri (East)<br />
Mumbai 400093, INDIA<br />
Tel: +91 22 6695 4701<br />
Fax: +91 22 6695 4707<br />
<strong>Odfjell</strong> Durban (Pty) Ltd<br />
The Sharaf House<br />
2 Sinembe Crescent La Lucia Ridge<br />
Durban 4051, SOUTH AFRICA<br />
Tel.: +27 31 5834470<br />
Fax: +27 31 5834488<br />
<strong>Odfjell</strong> Korea Co Ltd<br />
13th fl. Dongbu-Dadong Bldg.<br />
#103, Da-Dong, Chung-Gu<br />
Seoul, KOREA<br />
Tel: +82 2 775 9760<br />
Fax: +82 2 775 9761<br />
<strong>Odfjell</strong> Korea Ltd.<br />
136, Cheoyong-Ri,<br />
Onsan-Eup, Ulju-Gun<br />
Ulsan, KOREA<br />
Tel: +82 52 227 5527<br />
Fax: +82 52 227 5567<br />
<strong>Odfjell</strong> Philippines Inc.<br />
4th Flr Atlantis Beacon Tower<br />
2315 Leon Guinto St.<br />
Malate, Manila 1004<br />
PHILIPPINES<br />
Tel: +6325280341<br />
Fax: +6325262256<br />
<strong>Odfjell</strong> Dubai<br />
c/o Sharaf Shipping Agency<br />
Sharaf Building, Al Mina Road<br />
P.O. Box 576,<br />
Dubai, UNITED ARAB EMIRATES<br />
Tel: +971 4 351 9785<br />
Fax: +971 4 351 9756<br />
<strong>Odfjell</strong> (UK) Ltd<br />
14 Headfort Place<br />
London SW1X 7DH<br />
UNITED KINGDOM<br />
Tel: +44 207 823 0605<br />
Fax: +44 207 823 0606<br />
<strong>Odfjell</strong> Peru<br />
Av. Enrique Meiggs, 240<br />
Urb. Chacaritas,<br />
Callao, PERU<br />
Tel: +51 1 614 0800<br />
Fax: +51 1 614 0801<br />
National Chemical Carriers Ltd Co<br />
Room 301, 3rd Floor, Al-Akariyah Bldg No 1<br />
Sitteen Street, Malaz Area<br />
P.O. Box 8931<br />
Riyadh 11492, SAUDI ARABIA<br />
Tel: +966 1 477 3934<br />
Fax: +966 1 476 4328<br />
<strong>Odfjell</strong> Chile<br />
Puerta del Sol 55<br />
Las Condes, Santiago<br />
CHILE<br />
Tel: +56 2 3307221<br />
Fax: +56 2 3307948<br />
REGIONAL OFFICES<br />
<strong>Odfjell</strong> Asia Pte Ltd<br />
6 Shenton Way, # 27-08/09 DBS Tower 2<br />
SINGAPORE 068809<br />
Tel: +65 6349 1300<br />
Fax: +65 6224 2285<br />
<strong>Odfjell</strong> Ahrenkiel Europe GmbH<br />
An der Alster 45, Postfach 100 220,<br />
20099 Hamburg<br />
GERMANY<br />
Tel: +49 40 24838 307<br />
Fax: +49 40 24838 319<br />
Flumar Transportes de Quimicos e Gases Ltda<br />
Av. Paulista 460 - 18 andar<br />
CEP 01310-000 Sao Paulo SP, BRAZIL<br />
Tel: +55 11 3549 5800<br />
Fax: +55 11 3549 5807<br />
www.odfjell.com<br />
TERMINALS<br />
<strong>Odfjell</strong> Terminals (Rotterdam) BV<br />
Oude Maasweg 6, P.O. Box 5010<br />
Harbour Number 4040<br />
3197 KJ Rotterdam-Botlek<br />
The NETHERLANDS<br />
Tel: +31 102 953 400<br />
Fax: +31 104 384 679<br />
<strong>Odfjell</strong> Terminals Maritiem BV<br />
Oude Maasweg 5<br />
Harbour Number 4020<br />
3197 KJ Botlek-Rotterdam<br />
THE NETHERLANDS<br />
Tel: +31 10 2951 300<br />
<strong>Odfjell</strong> Terminals (Houston) Inc.<br />
12211 Port Road<br />
Seabrook, TX 77586, USA<br />
Tel: +1 713 844 2300<br />
Fax: +1 713 844 2355<br />
<strong>Odfjell</strong> Terminals (Dalian) Ltd<br />
New Port<br />
Economy & Technology<br />
Development Zone 116601, Dalian<br />
P.R. CHINA<br />
Tel: +86 411 8759 5500<br />
Fax: +86 411 8759 5549<br />
<strong>Odfjell</strong> Terminals (Jiangyin) Co., Ltd<br />
1314 West Binjiang Road<br />
Shizhuang<br />
New Harbour City, Jiangyin<br />
Jiangsu 214446 P.R. CHINA<br />
Tel: +86 510 8666 9111<br />
Fax: +86 510 8666 9110<br />
<strong>Odfjell</strong> Terminals (Korea) Co, Ltd<br />
136, Cheoyong-Ri<br />
Onsan-Eup, Ulju-Gun<br />
Ulsan, KOREA<br />
Tel: +82 522 311 600<br />
Fax: +82 522 376 636<br />
Oiltanking <strong>Odfjell</strong> Terminal Singapore Pte Ltd<br />
1 Seraya Avenue<br />
SINGAPORE 628208<br />
Tel: +65 6473 1700<br />
Fax: +65 6479 4500<br />
Oiltanking <strong>Odfjell</strong> Terminals & Co. Llc.<br />
P.O. Box 369<br />
PC., 322 Fajal Al Qubail<br />
Sohar, SULTANATE OF OMAN<br />
Tel: +968 2685 0412<br />
Fax: +968 2684 7738<br />
Vopak Terminal Ningbo Ltd.<br />
No. 111 Zhaobaoshan Road,<br />
Zhenhai District<br />
Ningbo, P.R. CHINA<br />
Tel: +86 574 2769 5638<br />
Fax: +86 574 8627 5931<br />
ASSOCIATED TERMINALS<br />
Granel Quimica Ltda<br />
Av. Paulista 460, 18° andar<br />
CEP 01310- 000 São Paulo, SP<br />
BRAZIL<br />
Tel: +55 11 3549 5800<br />
Fax: +55 11 3549 5832<br />
Tagsa S.A<br />
Av. Alicia Moreau de Justo 1960,<br />
piso 4 Of. 402<br />
1107 Buenos Aires<br />
ARGENTINA<br />
Tel: +54 11 4001 9700<br />
Fax: +54 11 4001 9701<br />
Terquim S.A<br />
Blanco Encalada 840<br />
Dept 702, San Antonio, CHILE<br />
Tel: +56 35 21 1050<br />
Fax: +56 35 21 1161<br />
DQM S.A<br />
Av.Enrique Meiggs, 240<br />
Urb.Chacaritas,<br />
Callao, PERU<br />
Tel: +51 1 614 0800<br />
Fax: +51 1 614 0801