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DIGITAL PHONE – FAQ - Copper Valley Cable

DIGITAL PHONE – FAQ - Copper Valley Cable

DIGITAL PHONE – FAQ - Copper Valley

DIGITAL PHONEFAQ How does YourPhone services work? YourPhone services are digitized in the home, ensuring the highest level of voice quality. Voice communications are transported through a dedicated channel of your cable network, which guarantees that there will not be any interference with your communications. It works like a traditional phone line and will still be compatible with cordless phones in your home. Will telephone services still work if there is no power? YourPhone services includes a battery backup device. When fully charged, this battery backup will provide up to 4 hours of standby time. Note: a cordless telephone will not work during a power outage, as the base station requires power to operate. A basic wired handset can be used in this time. During power outages, some devices like handsets, advanced calling features, and fax machines will not function on a wired phone, as the equipment requires AC power. Does YourPhone support 911 services? With YourPhone services, 911+++ services will still operate. Our system provides your name, address and telephone number to the emergency control centre, same as with a traditional telephone. What is the YourPhone basic package? YourPhone Stand Alone includes voicemail, call waiting and call display. Long distance is 4 cents per minute in Canada and Continental USA, with no monthly subscription charges. You can also bundle* the YourPhone basic package with your Cable or Internet services to save even more money.

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