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Housing Benefit & Council Tax Support claim form - Taunton Deane ...

Housing Benefit & Council Tax Support claim form - Taunton Deane ...

Housing Benefit & Council Tax Support claim form - Taunton Deane

Claim for Council Tax Support and Housing Benefit Do not fill out this form until you have read these notes. After you have read and understood them, remove the notes by tearing along the perforated line. Do not fill in this form if you already get Council Tax Support or Housing Benefit from Taunton Deane Borough Council and you have moved to another address within the Taunton Deane area or found work. Instead, complete a Return to Work or Change of Address form. About the form, how to claim and the proof we need We have written this form in plain English so it is easier to understand. We need you to answer in full so we can pay you the right amount of benefit. For example, if you receive an allowance for a disability, it could mean you get more benefit. You may not have to fill in all parts of the form but you must fill in all the parts that apply to you. We need to see proof of some of the things you tell us about. There is a checklist on pages 21 and 22 to help you. If you are not sure if we need to see proof of something, phone us on 01823 356321. We will normally treat the day you first contacted us to send this form as the date you want to claim. We call this day the “date of first contact”. You have one month from the “date of first contact” to give us the completed form and all the proof we need. We ask you to return the proof and form together, but if you do not have all the information to go with your form, make sure you give us your claim within one month of the “date of first contact”. If we get your form more than one month after the “date of first contact”, we can only pay any Council Tax Support or Housing Benefit you may be due from the Monday after we receive it. If we did not issue you with this form, for example you downloaded it from our website or someone got the form for you, phone us immediately on 01823 356321 and tell us you are going to claim. We will then treat the day of your call as the “date of first contact”. We can arrange a private appointment with you to help you with your claim. If you give us the proof and information we need, we can work out your claim with our There and Then Service. Fill in the form using black ink. If you make a mistake, cross it out and put the right answer next to it. Do not use correction fluid or tape. Answer Yes or No questions by putting a tick in the relevant box. If you are picking an answer from a list, tick the box that applies to you. Make sure you read and sign the declaration on page 20 when you have filled in the form, The sooner we get your form with all the proof we need, the sooner we can work out your claim. Contact Information for help to claim Housing Benefit or Council Tax Support Telephone the Benefits Advice Team on 01823 356321 (lines open Mon-Fri 8.30am-5.00pm) Post: Revenues and Benefit Service, PO Box 582, TAUNTON, TA1 1NG The Deane House opening: Monday -Thursday 8.30am - 5.00pm, Friday 9.30am - 4.30pm Wellington Community Office opening: Monday - Friday 9.30am - 4.00pm Email: benefits@tauntondeane.gov.uk Visiting service: If you cannot come to our offices and you do not have anyone to help you, we provide a visiting service. Telephone us to arrange an appointment. Download: Forms, factsheets and information from our website at www.tauntondeane.gov.uk Translation or other help: If you need help because English is not your first language, contact us. We can also provide this form in large print, Braille or on audio tape. Independent Advice: The Citizens Advice Bureau can help you claim and offer a wide range of advice on other benefits. Telephone 01823 282235

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