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A Strategic Simulation Briefing Book - HDF: Housing Development ...

A Strategic Simulation Briefing Book - HDF: Housing Development ...

60 SUMMARY OF LESSONS

60 SUMMARY OF LESSONS LEARNED in program design “Driving Demand” Report • A well-qualified workforce and trustworthy work are vital – solid performance builds trust with customers by reliably producing energy savings as well as the health, safety, and comfort benefits of home energy improvements. • Persistence and consistency are valuable – consistent programs that last for more than a year or two can create a more robust market for home energy improvements; ephemeral programs can undermine trust • Know success and failure by measuring it, and experiment to figure out what works. Designing for data collection and evaluation at the start allows for mid-stream adjustments, better selection among strategies, and knowing success when it arrives. It is important to pilot strategies before launching full-scale programs and to test a variety of strategies to learn what works. Source: Merrian Fuller et. al., “Driving Demand for Home Energy Improvements”

61 Case studies prepared by US Department of Energy Better Buildings program • DOE‟s brief case write-ups can be accessed via: http://www1.eere.energy.gov/buildings/betterbuildings/neighborhoods/index.html • Austin Energy: Austin, TX. Launched Home Performance with Energy Star program in 2006. Since then it has helped more than 8,800 homeowners complete energy upgrades. www.austinenergy.com • NYSERDA (New York State Energy Research and Development Authority). Better Buildings funded program has conducted more than 15,000 energy evaluations, implemented 4,720 efficiency upgrades and closed 502 loans in its first 9 months. www.nyserda.ny.gov • RePower Bainbridge: Bainbridge Island, WA. Funded by DOE Better Buildings Neighborhood Program. Conducted 1,200 home energy checkups and completed 200 upgrades in the first 4 months of operations. www.repowerbainbridge.org • EnergySmart: Boulder, CO. Funded by DOE Better Buildings Neighborhood Program. Served 2,980 residential and business participants within 6 months of program launch, completing 688 energy efficiency upgrades. www.energysmartYES.com • BetterBuildings for Michigan: statewide. Completed 569 residential efficiency upgrades in the first 8 months. www.betterbuildingsformichigan.org • Rutland HEAT Squad: Rutland County, VT. In its first 6 months, completed 386 home energy evaluations with 196 upgrades completed (a 51% conversion rate). www.heatsquad.org • Clean Energy Works: Portland, OR. Within 4 months, conducted 1,222 home energy evaluations and completed 541 home energy upgrades. www.cewo.org • Efficiency Maine: statewide program. In the first 14 months of launching its DOE-funded Better Buildings program, Efficiency Maine‟s customers completed 2,500 efficiency upgrades. www.efficiencymaine.com • EnergyWorks (Philadelphia, PA). In the first 8 months completed 333 upgrades. www.energyworksnow.com and http://ecasavesenergy.org/ • Community Power Works (Seattle, WA). Conducted 305 home energy evaluations in the first 5 months. www.communitypowerworks.org

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