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Lorien Novalis School Annual Report 2009

Lorien Novalis School Annual Report 2009

Steps in lodging a

Steps in lodging a pedagogical concern - students • Make an appointment with the relevant class teacher to discuss your concerns. • At this time the teacher may need to make an appointment with the student’s parents to involve them in the discussion. The rights of the student to privacy however will be respected. • If further resolution is required or talking to the class teacher is uncomfortable, another member of staff can be chosen by the student & or teacher, to discuss the concern with. • If necessary the teacher will seek outside assistance of a professional counselor or relevant service to assist in dealing with the complaint. • If the complaint is related to reportable conduct of a teacher the protocols for Mandatory reporting must be followed. Grievance Resolution Procedure Parents - Pedagogical Grievance • Any grievances should be brought to the attention of one of the school’s educational administrator. • All matters, ensuing procedures and outcomes are fully documented and a record kept on file. •All matters with the exception of allegations of reportable conduct, must remain confidential; failure to do so will be considered a serious breach of duty. • The rights of complainants and respondents will be upheld at all times, including the use of fair, confidential, impartial and dignified resolution procedures. • Parents & staff are given information in the parent & teachers handbook regarding the formal channels for lodging a complaint or registering a concern. • If the grievance falls under the category of ‘Reportable Conduct’ it must be redirected to the Head of Agency & confidentiality upheld. Steps in lodging a pedagogical concern - Parents 1. Make an appointment with the relevant class teacher to discuss your concerns, & if necessary plan any follow-up action. 2. If further resolution is required or talking to the class teacher is uncomfortable, a letter should be sent via the office. The letter should address the following points: • What is the essence of the grievance? Supply clear information. • What steps have you already taken to resolve the grievance? Why have these steps been unsatisfactory? • What outcome would you like to achieve? Is this fair to all concerned? • What further action do you believe is possible? • Address any other points that you believe may assist with the resolution. As soon as is practical after receipt of your correspondence, a school administrator will contact you to advise you to the next course of action. Non-Pedagogical Grievance (e.g., legal/financial, etc.) 14

• A School Administrator is to deal with non- pedagogical issues such as financial, legal etc. • All matters, ensuing procedures and outcomes are fully documented and a record kept on file. • All grievances reported to School Administrators are confidential; failure to do so will be considered a serious breach of duty. • The rights of complainants and respondents will be upheld at all times, including the use of fair, confidential, impartial and dignified resolution procedures. • Parents & staff are given information in the parent & teachers handbook regarding the formal channels for lodging a complaint or registering a concern. • If the grievance falls under the category of ‘Reportable Conduct’ it must be redirected to the Head of Agency & confidentiality upheld. Reporting Area 10 – School Determined Improvement Targets School for 2008 And Beyond Achievement of priorities identified in the school’s 2008 Annual Report 1. To further curriculum development Ongoing with positive responses from BOS during school Inspection 2. To begin construction of high school facilities Did occur $3.6 million program has commenced 3. To add another VET course to our curriculum Ongoing – planned after completion of high school building program 4. To maintain our close links with the local community Yes community involvement was strongly maintained 15

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