Process Intelligence - IDS Scheer AG
Process Intelligence - IDS Scheer AG
Process Intelligence - IDS Scheer AG
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Why is a customer going to buy from you?<br />
Differentiation Opportunities in the Value Chain<br />
• Efficient channels of distribution<br />
• High product quality<br />
• Comprehensive after-sales support<br />
• Low product price<br />
• Product line breadth<br />
• Technical superiority<br />
• Continuing product innovation<br />
• Flexible production adaptable to<br />
customers<br />
• Effective sales force<br />
• Strong brand image and awareness<br />
• Patent protection<br />
• Information system power<br />
• Attract the best personnel<br />
Critical Success Factors<br />
Idea-to-Product<br />
Lead-to-Order<br />
Order-to-Cash<br />
Procurement-to-Pay<br />
Inquiry-to-Resolution<br />
Hire-to-Retire<br />
Key Business <strong>Process</strong>es<br />
1 November 2010 | Software <strong>AG</strong> - Get There Faster | 5
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