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LAUREATE
ENGLISH PROGRAM

INSIDE FRONT COVER

INTRODUCTION
In today’s competitive global marketplace, the ability to communicate in English is an essential skill for graduates.
Within the next ten years, 28% of global GDP will be conducted in English. Large international
employers are increasingly requiring a higher level of proficiency in English from candidates for recruitment.
The Laureate English Program has been created to ensure our graduates are equipped to meet this new
challenge. The ability to work in English will allow our graduates to gain employment, to reach higher levels
of success in the workplace and to enjoy increased career mobility as they take up posts outside their native
countries.
Internationally, the standard for English proficiency is emerging as the B1 level on the Common European
Frame of Reference (“CEFR”). The Laureate English Program will ensure that our students reach or exceed
the B1 level.
AGE ABILITY LEVEL CEFR LEVEL
22 years
C2
20 years
PROFICIENT
C1
18 years
B2
16 years
INDEPENDENT
B1
14 years
A2
12 years
BASIC
A1
Entrance requirement
for British and North
American Universities
Developing
International Standard
Majority of
Laureate Students
The Laureate English Program is a full-service solution delivered through a partnership of world renowned
organisations in teacher training, content provision, assessment and quality assurance. This brochure will
give you further details on all the aspects of the program and give you guidance about how you can implement
the Laureate English Program in your university.
LAUREATE ENGLISH PROGRAM 1

PROGRAM COMPONENTS
The Laureate English Program comprises six key elements, which work together to create a world-class
English language teaching and learning program.
Assessment |
Product Development |
Curriculum & Pedagogy | Quality Assurance | Teacher Training | Internal Consulting |
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The Curriculum component
• World renowned Touchstone Course available in a variety of formats from
traditional coursebooks to a fully online course
• Hundreds of hours of highly interactive materials, including audio and video
• Social networking extension to the learning material using Web 2.0 tools
• Blended learning integrates classroom and online contact
• Cutting-edge Learning Management System tracks learner’s progress and
allows sophisticated analysis of results
The Teaching component
• Full practical training and induction for teachers to use materials and
technology
• Professional development path through International teacher certificates –
CELTA and Delta
• Year-round expert Teacher Training
• Long term professional development path for teachers and teacher trainers
• Online collaboration for teachers across the Laureate network through
“Teachers Lounge”
The Assessment component
• Globally benchmarked assessment within the CEFR framework
• Internationally recognised examinations based on real life language skills
• Certification recognised by employers worldwide
• Extensive measures and reports available to Laureate universities
The Quality Assurance & Development (QAD) component
• Clear framework and methodology to measure quality standards
• Focus on teaching, academic management and customer service
• Measures reported across all Laureate campuses
• Action logframe to ensure improvement and development
LAUREATE ENGLISH PROGRAM 3

QUALITY ASSURANCE
AND DEVELOPMENT
The Bell Quality Assurance & Development (QAD) system provides the overall quality assurance and development
for English language teaching operations under the Laureate English program. This ensures that
Laureate can measure the operational quality and efficiency of centres delivering the program.
The QAD system provides a framework and a methodology for:
• accurately profiling Laureate’s language programs
• explicitly stating expected quality standards for a program
• assessing whether a program currently meets required quality levels in all areas of work
• encouraging exchange of information and ideas within the Laureate network
• helping to set goals for future development towards even higher standards
To achieve these aims, highly trained Quality Assurance professionals conduct assessment and advisory visits
– focusing on teaching, learning and program management. The assessments are made within 14 evaluation
frames, and adhering to 170 measurable criteria statements.
Through a secure micro-site, Laureate has full visibility of all the assessments, the detailed reports, a dashboard
with which to compare across its centers, and an Action Logframe which details actions taking place
around its network, with the set timeframes for these to be achieved.
TEACHER TRAINING FOR LAUREATE
Within the Laureate English Program, Bell provides English language teacher training to help shape
Laureate’s own professional development continuum. Bell’s experience and depth of resources enables it to
provide training on demand – at any time, and in any part of the world.
Among Bell’s portfolio of teacher training services are:
BELL TEACHER CAMPUS
Based at the University of Cambridge, Homerton College, more than 800 teachers per year attend specialist
two-week courses in order to develop their skills.
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BELL ONLINE DELTA (Cambridge ESOL – Diploma in English Language
Teaching)
Delta is considered by many people to be the professional level qualification for
English language teachers, and is very suitable for progressing staff towards a
role in teacher training and supervisory roles within the Laureate group.
CELTA (Cambridge ESOL – Certificate in Language Teaching to Adults)
CELTA is extremely effective in developing teachers who have not obtained a formal
qualification in practical teaching methodology. The primary focus of the
course is on the basic techniques of English language teaching and their practical
application in the classroom.
BESPOKE TEACHER TRAINING COURSES
Bell provides tailored teacher training programs for Laureate staff. This involves
courses of differing length and content to meet the needs of the teachers at a
particular institution.
TRAINER TRAINING
Bell runs trainer training courses to enable Laureate to build capacity for its
campuses worldwide. The aim of these programs is to develop the skills trainers
need to run in-service teacher training programs in their own campuses.
BELL
Bell is one of the largest providers of English Language and teacher
training programs with a 50-year pedigree of English language development
across the world. Its comprehensive Quality Assurance and
Development system is used in every continent of the world.
Every year, over 30,000 people, of more than 120 different nationalities, choose
to learn at Bell Centers around the world, and more than 2,000 English language
teachers join Bell teacher development courses. Bell’s online service, www.bellenglish.com,
has 130,000 current subscribers worldwide.
Bell has more than 1,000 teachers working within its worldwide network. These
include some of the most experienced language teachers, teacher trainers, educational
managers, consultants and materials writers in the world.
LAUREATE ENGLISH PROGRAM 5

EDUCATIONAL CONTENT
AND SOFTWARE
The learning content in the Laureate English program is a completely unique and cutting-edge development.
Based on the Touchstone course, it offers the first truly blended learning solution for English Language
Teaching.
BLENDED LEARNING WITH TOUCHSTONE
Touchstone is now available completely offline in the form of the existing course books and supporting materials
and completely online with a full range of digital materials and collaborative tools, including a fully
online version of the course. Laureate English teachers can use the materials as they please – from 100%
online to 100% offline or any blend of the two.
The Touchstone Online Course content maps onto the Touchstone Student’s Book at every step right down to
the level of individual exercises plus there is additional material such as video explanations of grammar
points to support self-study. This enables successful blending of the online and offline experience and
means that the material can be used for a variety of purposes such as:
• Pre-class preparation
• Post-class revision, remedial work, extension, consolidation
• Replacing a class or allowing a student to make up a missed class
• Dealing with multi-ability classes – quicker students have extra materials, slower students can repeat,
recycle, review as often as necessary.
LEARNING MANAGEMENT SYSTEM
The Touchstone Online course is delivered to students and teachers in the Learning Management System
(LMS). This software allows universities to set up English courses, monitor progress, create reports, administer
assessment and create collaborative learning and portfolios.
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With Touchstone, learning is:
Communicative – video role plays and voice tools allows students to practice
all language skills without a teacher
Collaborative – the use of Web 2.0 collaborative tools such as blogs and
wikis allow students to work together outside the classroom
Autonomous – students can learn effectively on their own
Benefits of Touchstone and the LMS:
• Adoption is possible whatever the level of e-maturity.
• The physical limitations of the classroom or campus are lifted allowing you
to reach students wherever they are, whenever they want to learn.
• The amount of time that students can work without a teacher is increased.
• Continuous assessment is available through the automatic grading of student’s
work in the online course.
• Students who expect to use the digital tools of their everyday lives in their
learning are motivated.
• Teachers who want to upgrade their teaching using technology are motivated.
The Touchstone Course and the Learning Management System have been
developed by Cambridge University Press.
Cambridge University Press was founded by a royal charter granted to the
University of Cambridge in 1534. Today the Press is one of the largest academic
and educational publishers worldwide and a leading publisher of
English language teaching and learning materials.
With its offices in more than 30 countries, the Press continually researches
learners’ needs and provides products, information,training and other support
services to teachers. Six warehouses around the world and relationships
with specialist as well as global retailers ensure that all Cambridge University
Press products reach customers quickly and effectively.
LAUREATE ENGLISH PROGRAM 7

ASSESSMENT
The Laureate English Program integrates language assessment at all stages
of the program, from curriculum planning through to providing students with
recognized international qualifications which will enhance their résumés.
Throughout the program, experts trained and managed by Cambridge ESOL
will work with you to help measure the level of your students, monitor
progress and deliver secure examinations.
BENCHMARKING
Before you start to deliver the Laureate English Program, or once it is under
way, the Benchmarking service applies specially designed tools to give you a
detailed profile of your students’ language skills.
• What is the average level of students in your university?
• How do they feel their English language skills vary?
• What are their particular strengths and weaknesses?
• What are their attitudes to learning English?
• What English language internationally recognized exam should the university
be planning for and at what stage of the course?
This service is provided to help you set appropriate targets, plan the curriculum,
allocate your resources more effectively and select appropriate materials.
PLACEMENT TESTING
AND PROGRESS MONITORING
Optional services are available from Cambridge ESOL:
• to help you assess individual students at the start of their courses, so that
you can assign them to appropriate classes and tailor their learning to their
particular needs
• to monitor general progress of individual students or classes as the course
progresses.
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CERTIFICATION
All students taking part in the Laureate English Program are encouraged to take the Cambridge Preliminary
English Test or its equivalent the BEC (Business English Certificate) Preliminary. These internationally recognized
qualifications are set at the CEFR B1 level, which is increasingly seen as the world-wide standard for
essential competence in English.
Higher level qualifications are offered for students who want to go beyond this level, to pursue higher education
or employment in English-speaking countries or to work in international business.
Your students will benefit from Cambridge ESOL qualifications that are trusted by thousands of employers,
educational institutions and government bodies throughout the world:
• First Certificate in English
• Certificate in Advanced English*
• Business English Certificates
* widely recognized as the standard for postgraduate courses taught in English
CENTER STATUS
As a participant in the Laureate English Program, your university will be invited to register as an authorized
Cambridge ESOL center, allowing you to administer the exams for your own students. Cambridge ESOL provides
formal accreditation for all authorized centers and offers a wide range of supporting services and benefits,
including on-the-ground support from our network of regional offices around the world.
UNIVERSITY OF CAMBRIDGE ESOL EXAMINATIONS
Cambridge ESOL is the world’s leading provider of qualifications for learners and teachers of English. Taken
by over 3 million candidates a year in 130 countries, the exams are recognized by more than 9,500 institutions
around the world.
Cambridge ESOL is a department of the University of Cambridge and is committed to providing assessment
services of the highest quality, characterized by fairness, reliability, relevance and positive educational
impact. They are backed by an extensive program of published academic and practical research, quality
assurance, customer service and support for learners and teachers.
LAUREATE ENGLISH PROGRAM 9

PROGRAM
OPTIONS
The Laureate English Program is flexible, modular and scaleable.
Universities can choose which options to implement and choose to phase
implementation by adding other options later.
MENU OF OPTIONS
• Teacher training
• Teacher certification
• Integration of digital learning content for use at home/off campus
• Installation of interactive classrooms
• Integration of digital learning content for use in class
• Product training for teachers using digital content
• English language placement exams
• English language exit exams
• Quality assurance
Examples of universities in the Laureate network implementing the Laureate
English program are provided opposite.
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CASE STUDIES
UNIVERSIDAD DEL VALLE DE MÉXICO (UVM), MEXICO
UVM has been using the Touchstone Course with interactive classrooms since January 2009. Their interactive
classrooms use Interactive Whiteboard and Mimio technology.
In September 2009, the university joined the pilot for the full online version of the Touchstone Course. In the
initial phase of the pilot participating students and teachers were divided into three groups to use the content
in different ways.
Some students continued using the printed Touchstone course materials as usual. In the other groups, students
used the Touchstone Online Course either instead of their face to face classes or on campus with a
teacher available in class.
The Dean of UVM, Carlos Enrique, visited students using Touchstone Online on campus and found that they
were much more engaged in their language studies than they had been with traditional materials. Students
reported that they found the new content ‘interesting’ and ‘interactive’ and were unwilling to stop working on
the online materials when class time ended.
During the pilot UVM took an important decision to invest in improved bandwidth to optimise students’
online learning experience.
In addition, UVM has undertaken a large scale in-country Quality Assurance and Development (QAD) project
for its English Program. In September 2010 a team of 3 Bell assessors were deployed to Mexico for a
2-year period. The project consists of a quality benchmarking process throughout the UVM campus network.
This is followed by a series of Teacher Training workshops throughout the UVM network and ongoing
QAD visits on all UVM campuses. QAD reports are accessible on the Bell-UVM Micro site and available to
senior UVM and Laureate staff.
During this process the Bell team will identify suitably qualified UVM staff to shadow the QAD assessors with
a view to take over this role at the end of the 2 year period. The objective is to leave a lasting legacy of a
permanent “in-house” QAD team working within the UVM campus network.
BILGI UNIVERSITY, ISTANBUL, TURKEY
Since September 2009, Bilgi has undertaken a full adoption of Touchstone Online materials including interactive
classrooms featuring Mimio and Whiteboard technology.
Bilgi also joined the initial pilot of the Touchstone Online course. Students there were so enthused by the online experience
that they came into the language lab during their lunch hour for additional English practice on their own.
As a starting point for their staff development plan, Bilgi engaged in a two-day Bell teacher training program
involving four key speakers providing plenaries and workshops – 97% positive feedback on quality of workshops,
100% on overall usefulness. The University has also engaged in a QAD assessment schedule for the
full academic year.
LAUREATE ENGLISH PROGRAM 11

PROGRAM BENEFITS
STUDENTS
• An internationally recognised learning program with externally validated outcomes
• Demonstrable improvements in employability, benchmarked against a global scale
• A variety of learning modes to maintain interest and engagement
• Access to materials that stimulate and delight
• Motivated teachers who are in tune with the curriculum and the latest teaching techniques
• Apply and practise language skills in fun new ways (e.g. social networking)
• Convenience and flexibility to structure their learning around their university lifestlye
TEACHERS
• A clear individualised professional development pathway within the Laureate network
• Access to internationally recognised qualifications and teacher training
• Increased opportunities to develop careers and take on additional responsibility
• Motivation to apply the curriculum with improved practical teaching techniques
INSTITUTION
• Measure and demonstrate student progress using international standards
• Benchmark operational quality against other Laureate institutions
• Have a framework to ensure continuous development and improvement of the program
• Confidence from working with the world’s leading organisations in curriculum, assessment and
teacher training and development
• A turnkey English language program with clear implementation and performance milestones
• Added value to core educational activity and improvement of students’ employment prospects and
marketability
• Attract and retain quality staff to a new and innovative English program, with excellent professional
development opportunities
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NEXT STEPS
LAUREATE ENGLISH PROGRAM
When you decide to introduce the Laureate English Program in your university, the first step will be an audit
of your existing English provision which will produce recommendations for implementation.
For more information about joining the Laureate English Program, please contact:
Gordon Lewis
Laureate Education, Inc.
Gordon.Lewis@laureate.net
Tel: +1 609 216 3488
EDUCATIONAL CONTENT AND SOFTWARE
To find out more about the educational content and software, please contact:
Bryan Fletcher
Cambridge University Press
bfletcher@cambridge.org
www.cambridge.org
Tel: +44 (0)7956 696398
TEACHER TRAINING AND CERTIFICATION
For more information about teacher training and certification, please contact:
Jim Kell
The Bell Educational Trust
Jim.Kell@bell-worldwide.com
www.bell-worldwide.com
Tel: +44 (0)1223 275500
PLACEMENT TESTS, BENCHMARKING AND ASSESSMENT
For more information about placement tests, benchmarking and assessment, please contact:
University of Cambridge ESOL Examinations
Helpdesk
1 Hills Road
Cambridge
CB1 2EU
UK
Esolhelpdesk@cambridgeEsol.org
www.CambridgeESOL.org
Tel: +44 (0)1223 553355
LAUREATE ENGLISH PROGRAM 13