Download 2003 Sustainable Development Report (PDF)

4
L’Oréal and
sustainable development
Responsible behaviour includes respect for rules and ethical principles, care for the
environment, support for and development of the men and women within the
company, engagement with the communities in which the group is active. L’Oréal
aims to go yet further by emphasising a commitment focussed on five core values.
1
Contribution
to well-being based on scientific foundations
Through its brands, which respect different cultures and identities, L’Oréal is dedicated to the beauty and well-being
of women and of men all over the world. For a century, L’Oréal has worked continually to better understand consumers
and their expectations in order to provide for them. It is thanks to the knowledge acquired and to recognised scientific
expertise that the group can anticipate today the needs of tomorrow. L’Oréal’s continued investment in research
helps guarantee quality, safety and innovation in its products. The group puts on the market only products whose
effectiveness is proven and whose safety is guaranteed by rigorous testing for tolerance and absence of risk. Their
performance is scientifically recognised and proven.
2
Making its technology available to
as many people as possible
A major thrust of the group’s responsibility is towards making its products accessible and
the technology developed by its Research teams widely available. All the brands within
the group and all distribution channels ensure this accessibility. L’Oréal makes the most
advanced technology available to as many people as possible, whether in hygiene, hair
colouring, skincare and make-up products, or in sun protection products that guarantee
increased defence against the risks of exposure to the sun.