Reflex Deployment Server v7
Reflex Deployment Server v7
Reflex Deployment Server v7
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> v1.x<br />
Copyright © <strong>Reflex</strong> Magnetics 1996 - 2003<br />
Version 1.0<br />
Operating Systems: Microsoft Windows NT, 2000 & XP<br />
Installation Guide Published: September 2003<br />
All rights reserved. This software is sold subject to license. All use of this<br />
software is subject to the terms & conditions of <strong>Reflex</strong> Magnetics Ltd.<br />
Copyright infringement may give rise to civil and/or criminal liability.<br />
<strong>Reflex</strong> welcomes your questions, comments and suggestions.<br />
<strong>Reflex</strong> Magnetics Ltd<br />
31-33 Priory Park Road<br />
London NW6 7HP<br />
United Kingdom<br />
Tel: +44 (0)20 7372 6666<br />
Fax: +44 (0)20 7372 2507<br />
Email: enquiries@reflex-magnetics.com<br />
support@reflex-magnetics.com<br />
Web: www.reflex-magnetics.com<br />
Other Offices:<br />
Australia, Benelux, Canada, Italy, Middle East, South Africa, USA.<br />
User Guide written by: <strong>Reflex</strong> Magnetics Ltd
CONTENTS<br />
2 System requirements<br />
3 Introduction<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> - Contents<br />
4 Installing <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
9 Configuring <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
16 De-Installation of <strong>Reflex</strong> <strong>Deployment</strong><br />
<strong>Server</strong><br />
16 Administrator Training<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
System Requirements<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
Windows NT<br />
Windows 2000<br />
Windows XP<br />
MS Windows NT <strong>Server</strong> or Workstation<br />
MS Windows NT Service Pack 6a<br />
MS Internet Explorer v5.5+<br />
MMC v1.2+<br />
MS Windows 2000 <strong>Server</strong>/Advanced <strong>Server</strong> or Professional<br />
MS Windows 2000 Service Pack 2+<br />
MS Internet Explorer v5.5+<br />
MS Windows XP Professional<br />
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Introduction<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> is a unique low maintenance solution<br />
for silent network software deployment. This installation guide<br />
details the installation of <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong>. For<br />
additional information about using <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
please see the fully indexed online help which can be accessed<br />
through the <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> administration console.<br />
Information about managing a creating package scripts and<br />
frequently asked questions can also be located within the online<br />
help.<br />
Obtaining help or advice about <strong>Reflex</strong> <strong>Deployment</strong><br />
<strong>Server</strong><br />
<strong>Reflex</strong> Magnetics Ltd are confident that <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
will perform admirably for you, but if you should encounter any<br />
problems then telephone our Technical Help Desk on +44 (0)20<br />
7372 6666 or email us at support@reflex-magnetics.com.<br />
If you require any information on other <strong>Reflex</strong> security products<br />
or services, then telephone us on +44 (0)20 7372 6666.<br />
Alternatively, you can email us at sales@reflex-magnetics.com, or<br />
visit our Web Site at www.reflex-magnetics.com, where you can<br />
also find downloadable demos of our products, the latest<br />
upgrades, AV scanner library files and useful information in our<br />
Support area.<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
Installation Instructions<br />
The following sections detail the manual installation and<br />
configuration of <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong>. There is no need to<br />
install any client side software.<br />
Installing <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
This section of the installation guide will explain step-by-step the<br />
installation and configuration of <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong>. Prior<br />
to installation it is important that a suitable workstation/server is<br />
chosen to act as the <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong>. This machine<br />
must be fully networked with TCP/IP networking installed and be<br />
accessible across the network by all client workstations.<br />
A <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> installation can be aborted at any<br />
time prior to step 8, where a summary of the installation options<br />
selected is displayed. If the installation is cancelled at any time<br />
before this, the software will not be installed and the PC will<br />
remain untouched.<br />
Screen shots in this section of the installation guide were taken<br />
from a PC running Microsoft Windows 2000.<br />
Important Note: In order to install <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> as a<br />
licensed product you must first acquire a valid registration key. A<br />
limited 10 client, 30 day evaluation copy can be installed without<br />
a registration key. For further information please contact your<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> supplier.<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
To install <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> the following steps need to<br />
be completed:<br />
1) Logon to the workstation/server that will be installed with the<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> software with local NT/2000/XP<br />
administration rights.<br />
2) Insert the <strong>Reflex</strong> Disknet Pro, <strong>Reflex</strong> DataVault or <strong>Reflex</strong><br />
Mailsafe CD-ROM into the CD drive, all of which contain the<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> installation files. The CD should<br />
autorun, if not double click on Autorun.exe located in the root<br />
directory of the CD. The following menu screen will be<br />
displayed:<br />
3) Select the ‘software’ menu and then ‘Install <strong>Reflex</strong><br />
<strong>Deployment</strong> <strong>Server</strong> for Windows NT/2K/XP’ from the list of<br />
options. The setup program will be launched and display the<br />
following splash screen:<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
4) The welcome screen is displayed. Click ‘Next’ to continue:<br />
5) The license agreement is displayed. The terms and conditions<br />
must be read fully. To continue with the installation click ‘Yes’ to<br />
continue:<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
6) The registration screen is displayed. A valid registration key is<br />
required to install licensed software. To install a 30 day trial<br />
version leave all fields blank and click ‘Next’. Please note<br />
evaluation installations are limited to a maximum of 10 client<br />
workstations. To install a licensed version enter a valid<br />
registration key exactly as shown including company name<br />
details. Click ‘Next’ to continue:<br />
7) Select the required installation folder (default C:\program<br />
files\reflex\deployment server) and click ‘Next’ to continue:<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
8) A shortcut will be created within the Programs Menu. Select<br />
the desired folder name (default <strong>Reflex</strong>\<strong>Reflex</strong> <strong>Deployment</strong><br />
<strong>Server</strong>) and click ‘Next’ to continue:<br />
9) The installation is now complete. Click ‘Finish’ to close the<br />
final dialog:<br />
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Configuring <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> is now installed but requires<br />
configuration before software deployment can take place. The<br />
following steps need to be completed:<br />
1) Open the <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> Administration Console by<br />
selecting Start>Programs><strong>Reflex</strong>><strong>Deployment</strong><br />
<strong>Server</strong>>Administration Console.<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
2) The <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> service needs to be installed<br />
and started. From the Administration Console right click on the<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> node and select ‘Service>Install’:<br />
3) The service installation wizard welcome screen is displayed.<br />
Click ‘Next’ to continue:<br />
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4) Select a suitable service account from the domain within<br />
which software will be deployed. Please note: This account may<br />
need to be created and must be a member of the local<br />
Administrators group on all client computers, or a member of<br />
Domain Admins group. It is also advisable to exempt this account<br />
from password lockout policies. Click ‘Next’ to continue:<br />
5) Enter the service account password and click ‘Next’ to<br />
continue:<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
6) The service installation wizard is now complete. Click ‘Install’<br />
to apply the settings and to start the service:<br />
The status in the <strong>Reflex</strong> <strong>Deployment</strong> Service should change to<br />
‘service is running’ as shown below:<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
7) To enable automatic software deployment, <strong>Reflex</strong> <strong>Deployment</strong><br />
Client must be configured. ‘Right Click’ the <strong>Reflex</strong> <strong>Deployment</strong><br />
<strong>Server</strong> node and select ‘properties’ as shown below:<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
8) The <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> client software requires a user<br />
account on the domain within which to run. This user account<br />
must be created on the domain and it is advisable to grant only<br />
user rights (default RDClient_NetUser):<br />
9) To enable automatic software deployment, <strong>Reflex</strong> <strong>Deployment</strong><br />
Client must be configured to start automatically on all computers<br />
on the network. The <strong>Reflex</strong> <strong>Deployment</strong> Client executable<br />
(rdclient.exe) must be uploaded to a shared folder on a network<br />
server. The shared folder must allow read access for all users.<br />
To start <strong>Reflex</strong> <strong>Deployment</strong> Client automatically when a new user<br />
logs on, a reference to <strong>Reflex</strong> <strong>Deployment</strong> Client can be added<br />
to a logon script. A logon script is a .BAT, .CMD, or .EXE file that<br />
is run automatically when a user logs on to an MS Windows<br />
NT/2000 network client running either MS Windows NT,2000 or<br />
XP. A logon script can automatically be used to start <strong>Reflex</strong><br />
<strong>Deployment</strong> Client in order to install the required software.<br />
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For example, if <strong>Reflex</strong> <strong>Deployment</strong> server is running on MY_PDC<br />
computer and <strong>Reflex</strong> <strong>Deployment</strong> Client executable is uploaded<br />
to a shared folder RDSHARE on network server MYSERVER.<br />
Starting <strong>Reflex</strong> <strong>Deployment</strong> Client from the logon script could be<br />
done by adding the following lines to the top of the existing<br />
logon script:<br />
\\myserver\rdshare\rdclient /server=my_pdc /ui<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
If an NT/2000/2003 <strong>Server</strong> is not present within the organisation,<br />
it will not be able to use logon scripts. However, it is still possible<br />
to use <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> by modifying the registry on<br />
client computers. Please see the <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> online<br />
help for further information about starting the <strong>Reflex</strong><br />
<strong>Deployment</strong> Client software from the registry.<br />
For detailed information about <strong>Reflex</strong> <strong>Deployment</strong> Client<br />
command line parameters see the <strong>Reflex</strong> <strong>Deployment</strong> Client<br />
reference within the online help.<br />
<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> is now installed and configured ready<br />
for silent software distribution.<br />
The <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> Administration console has fully<br />
indexed on-line help. This can be accessed by pressing F1 from<br />
within the console or selecting ‘Help’ on any dialogue. For<br />
information about using the <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
Administration Console for the first time please see the ‘How<br />
to...’ section. Within the online help is detailed information<br />
about configuring product deployment, authoring installation<br />
script files and an advanced trouble shooting section.<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
De-installation of <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
To de-install <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> navigate to Add/Remove<br />
programs from within the MS Windows control panel. Select<br />
‘<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong>’ from the list of installed programs<br />
and click ‘Change/Remove’.<br />
Administrator Training<br />
For information about <strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong> Administrator<br />
training, please contact <strong>Reflex</strong> Magnetics Ltd at training@reflexmagnetics.com<br />
or by telephone, +44(0)20 7372 6666.<br />
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<strong>Reflex</strong> <strong>Deployment</strong> <strong>Server</strong><br />
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