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RESIDENTIAL RENTAL INSPECTION PAMPHLET ... - City of Wausau

RESIDENTIAL RENTAL INSPECTION PAMPHLET ... - City of Wausau

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CITY OF WAUSAU PROPERTY MAINTENANCE & TENANT INFORMATION 5<br />

Items Requested When Making a Complaint<br />

When making a complaint, please include as much <strong>of</strong> the following specific information as<br />

possible when making your service request:<br />

<br />

<br />

<br />

<br />

Exact address and number <strong>of</strong> the unit (if applicable) in question<br />

Current, accurate owner or owner’s agent contact information<br />

A complete listing <strong>of</strong> your concerns<br />

Photo prints or digital photos<br />

When responding to service requests, Inspectors will look specifically at the concerns expressed<br />

by the person requesting inspection services. However, Inspectors are always looking for<br />

life/safety code violations and they will respond to all life/safety code violations regardless <strong>of</strong><br />

whether such violations are referenced by the person requesting inspection services.<br />

Tenant Rights and Responsibilities<br />

State and Municipal laws guarantee that tenants have the right to receive a dwelling unit that<br />

meets the minimum standards set forth in safety, building, mechanical, sanitary and maintenance<br />

codes and to register a complaint with the Department <strong>of</strong> Inspection and Zoning regarding any<br />

condition that does not meet the minimum standards referenced above.<br />

Tenants have the right to be free from discrimination by or retaliation from property owners for<br />

registering a complaint the Department <strong>of</strong> Inspection and Zoning regarding any condition<br />

affecting the dwelling unit.

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