here - Constructing Excellence

Constructing Excellence in 2011-12

Membership
Contents
Page
Membership 1
Introduction 2
Leadership and influence 3-4
Membership services 5-6
Regional networks 7-8
Construction Clients’ Group 9
Generation for Change 10
Government-funded projects 11
Delivery partners 12
Award winners 2010 13
Facts and figures 14
Contacts 15
National Members as of 1 September 2011
Clients
BAA
Bath and North East Somerset Council
BBC
Birmingham City Council – Urban Design
Cyntra
East Riding of Yorkshire Council
Environment Agency
Fold Housing Association (Fold Group)
Highways Agency
Igloo Regeneration
Magnox North
Manchester City Council
Marks & Spencer
Ministry of Justice
Nationwide Building Society
NNB Generation Co c/o EDF Energy
Olympic Delivery Authority
ProCure 21
Rochdale Boroughwide Housing
Royal Mail Group
Sandwell Metropolitan Borough Council
SEGRO
Westfield Group
Worthing Homes
Consultants
Arup
Buro Happold
Capita Symonds Design Division
CWC
Davis Langdon
DBD
Ernst & Young
FaulknerBrowns
Invennt
Low Carbon Maintenance and Buildings
Mott MacDonald
Oakwood Engineering
Rider Levett Bucknall
Room4 Consulting
Scott Brownrigg
Synaps
Turner & Townsend Group
Visionality
Waterman Group
Contractors
Amec
Balfour Beatty
BAM Construct
Barhale Construction
Buxton Building Contractors
Bovis Lend Lease
Bowmer & Kirkland
Cara Construction
Dawnus Construction
GF Tomlinson Group
Graham Construction
Higgins Construction
ISG Cathedral Contracts
John Doyle Group
Kier Group
Mace
Mansell
Morrison Construction - Galliford Try
Opco
Shepherd
Skanska Integrated Projects
Thomas Vale Construction
Vinci Construction UK
Wates Group
Willmott Dixon
Specialists, Manufacturers
and Suppliers
4Projects
Astins
Coubari
Graphisoft UK
Management Process Systems
McGee Group
Pectel (Keltbray)
Pinsent Masons
Polypipe Terrain
SGH Martineau
Tekla
Trowers & Hamlins
Waterloo Air Products
Zumtobel
Associates
British Property Federation
BuildingSMART
Chartered Institute of Building
Constructing Excellence New Zealand
pw2.0.com
UK Green Building Council
University of Reading
1

Introduction
This report provides an overview of our work and our successes over the last year.
Constructing Excellence is a unique organisation. It is the only organisation committed
to industry improvement which spans the whole sector from buildings to infrastructure,
across all parts of the demand and supply chain, and all professional disciplines.
This year saw us consolidate the Chairman's 2010 review of the organisation's purpose and
governance. As a result we are fit-for-purpose and sustainable in the new era as the leading
body for industry improvement across both private and public sectors, with all the challenges
that this brings.
These are difficult times for the industry, but it is pleasing to report wider recognition of our central
argument, that business efficiency, productivity improvement and value through collaborative
working have never been more important for future success. Not least, the government's
construction agenda has come to us, themes like lean and BIM are central to them too now, and
we will continue to support the government's agenda as well as enabling leading edge innovation
by clients and suppliers to deliver excellence.
Our first priority in 2012 remains to ensure a sustainable national, regional and local network for
those who want to see a better industry. Beyond that our focus reflects that of our members, so
sectors such as infrastructure and themes such as performance of assets in use will receive new
attention, as will some outreach overseas, where there is always interest in UK ways of working.
We intend that our members should benefit from this interest, through new ideas and improved
understanding of what is world best practice and by seeking to 'warm up' key markets to the
benefits of collaborative working. To deliver on these priorities needs new partners, and BRE and
Manchester Business School are amongst the important travellers with us on this journey.
We would like to thank all those who participate in our work, including the members of the board
of management, the G4C board, regional centres, local Club committees and the members steering
group for providing corporate oversight for the organisation to ensure that we deliver value for all
our stakeholders. We also record our continuing appreciation for the work of the small team of
dedicated staff including those at BRE.
Ian Reeves CBE
Chairman
Don Ward
Chief Executive
Board of Management
Ian Reeves CBE, McGee Group
(Chairman)*
David Beare, Mott MacDonald (G4C Chair)
Roy Casey, Success Train (Chair, National
Clubs Steering Group)
Simon Diggle, Highways Agency (CCG
Chair)
Milica Kitson, Constructing Excellence in
Wales (CERN Chair)
Brendan Morahan, Invennt
Derek Rees, South-East Centre for the Built
Environment
Roy Stewart, Centre for Construction
Innovation (from September 2011)
Michael Thompson, West Midlands Centre
for Constructing Excellence (until August
2011)
Adam Turk, Polypipe
Stephen Underwood, Kier
Peter Woolliscroft*, Cyntra
Anna Scothern, BRE
Jon de Souza, Constructing Excellence
Don Ward*, Constructing Excellence
*denotes Statutory Board Member
Staff Team
Don Ward, Chief Executive
Jon de Souza, Director
Deborah Hynes, Project Manager
Jenny Parker, Membership and
Marketing Manager
Natalie Parker, PA
Tarwinder Saran, Project Manager
(from Oct 2011)
Anna Scothern, Director (BRE)
Paul Austin, Finance Officer (BRE)
Andrew Thomas, Strategy Consultant
(from Jan 2011)
2

Leadership
and influence
Our mission is "constructing excellence". We exist to improve industry performance
through collaborative working. Our vision is of a quality built environment delivered by
an excellent customer-focused industry.
We are a not-for-profit organisation providing a unique bridge between industry, clients, government
and the research community. As such we are a nationwide enabler for industry improvement
through collaborative working by:
• Collating the evidence of successful innovation
• Providing guidance, training and other learning services, and
• Influencing all stakeholders including government.
We are custodians of the change agenda in the UK construction sector which began with the
Latham (1994) and Egan (1998) reports and continued with the Wolstenholme Report in 2009
(see box). The foundation of this agenda is collaborative working and integration, with clients at the
heart of everything we do. Other important values are independence and objectivity, the pursuit of
excellence through continuous learning and improvement, and inclusivity – we are pan-sector, pansupply
chain, whole life cycle, cross-discipline, and whole industry.
Our approach is evidence-based using action research, measurement, demonstration and
sector networks.
We aim to enable our stakeholders to succeed and thrive in difficult market conditions and when
the upturn comes, taking advantage of the twin crisis of economic conditions and future low carbon
standards to speed up the rate of change.
"Infrastructure in the New Era" 2011
This project was prompted by the finding in ‘Never waste a good crisis’
that the infrastructure sectors have made more improvement in the last
decade. Working with Pinsent Masons, one of our national members, we
brought together senior representatives from clients, contractors,
consultants and government to discuss why this is and what the new
drivers are for these sectors.
The report was published in June 2011 and outlines how the sector
needs to adopt collaborative working to meet evolving customer needs. The report's vision is of
an infrastructure sector where smart clients clearly understand their needs, define requirements
based on business outcomes, and work closely with integrated supply-chain teams across the
lifetime of infrastructure assets, supported by strong governance structures.
Constructing Excellence is now working with Manchester Business School and others to
implement the recommendations of the report.
"It is good to see Constructing Excellence and Pinsent Masons working with industry leaders to
influence and complement these [government] policies and to develop the thinking in our
report to understand how infrastructure might continue to be ahead of the rest of the industry
in its delivery." Andrew Wolstenholme OBE, June 2011
"Never Waste a Good
Crisis", 2009
This report sought to determine the level of
industry progress since Sir John Egan's 1998
report Rethinking Construction and to
define the improvement agenda for the
next era. The report was authored by
Andrew Wolstenholme OBE, now CEO of
Crossrail, with the support of a core group
and over one thousand industry people
who contributed through workshops or an
online survey.
The report
presents analysis
of the evidence
of progress to
date, considers
what has
impeded further
progress, in
particular the four 'blockers' of business and
economic models, capability, delivery
model, and industry structure. It identified
eight 'big themes for future action' (see
below) and 22 'quick wins' for industry
leaders, government, and clients.
Eight big themes for future action:
1. Understand the built environment
2. Focus much more on the environment
3. Find a cohesive voice for our industry
4. Adopt new business models that
promote change
5. Develop a new generation of leaders
6. Integrate education and training
7. Procure for value
8. Suppliers to take the lead.
"... I congratulate the team on a thorough
review and on pointing out the next steps
on the way to radical improvement – every
crisis is an opportunity." Sir John Egan,
October 2009
3

Industry Performance Report, 2011
2011 was the thirteenth year of publication of the Construction Industry KPIs. These indicators are
based on data from thousands of projects completed over the last year and are collated by Glenigan
from a number of major surveys. The KPIs enable individual firms to benchmark their performance
against other firms. They also enable us to measure improvement across the industry through the
annual Industry Performance Report, which contains trend data for economic performance, people
performance and environmental performance by different sectors and supply chain positions.
The impact of the recession is evident in the latest report. But despite a sharp fall in workload and
profitability, levels of client satisfaction have been sustained and the predictability of project delivery,
both to cost and to time, has improved further. Looking ahead, public and private sector clients alike
face a tough financial environment and will be increasingly demanding. The KPIs provide firms with
the benchmark against which they can appraise their own performance and help identify where
they can secure future improvements that will help safeguard their competitive position and
win work.
"The Construction Key Performance Indicators are an invaluable tool that
can help companies across the industry to raise their performance, win work
and improve their profitability. Over the last 13 years the Construction KPIs
have recorded a progressive improvement in the industry's productivity,
social responsibility and economic performance and the bar continues to
be raised."
Mark Prisk, Minister of State for Business and Enterprise, June 2011
Strategic Forum for
Construction
Peter Woolliscroft of
Cyntra, a Director of
Constructing
Excellence, and
Chairman of the
Strategic Forum
2010-11
The Strategic Forum is brings together the
umbrella bodies of the construction
industry, collectively representing all the
trade associations and professional
institutions, together with government to
discuss matters of mutual interest.
The Construction Clients' Group of
Constructing Excellence represents clients
on this Forum, and in 2010-11 the CCG
held the chair and secretariat. Key topics
during the year included low carbon and
procurement, related activities included
managing the Forum's input to the
government's Low Carbon Action Plan as
well as the Government's Construction
Strategy and Plan for Growth.
New British Standard on Construction Procurement,
September 2011
Constructing Excellence worked with BSI to produce a new British Standard on construction procurement.
BS 8534:2011 is entitled "Construction procurement policies, strategies and procedures. Code of practice".
It gives recommendations and guidance on the development of policies, strategies and procedures for the
procurement of construction in the built environment. The standard applies to public or private sector client
organisations in the development of their procurement systems and their principles are intended to apply
down the supply chain.
The BSI committee which produced the Standard was drawn from the Constructing Excellence network under
the chairmanship of Richard Ward of Eversheds and with Don Ward, Chief Executive of Constructing Excellence,
as secretary.
4

Membership
services
We aim to make a major difference for our members and other stakeholders by adding
value. The key test we apply to what we do is:
"What can members achieve together, that they could not do alone and which is not
being done better or more efficiently by other collective entities?"
Core activities for members include:
• Research
• Benchmarking
• Demonstrations
• Task groups
• Forums and workshops
• Leadership and influence.
Lean
With government adopting our message of
'more for less' as its ambition for procurement,
this task group is led by Vaughan Burnand as a
'support network' for those seeking to
implement lean principles. This includes 'show
and tell' sessions at each meeting where
members share their own experiences. The
Group is also looking at the different types of
lean training available which could be of benefit
to members, and has benefited from two
previous study tours to Japan.
Building Information
Modelling and
Management, BIM(M)
This task group chaired by
John Lorimer of Manchester
City Council predated the
development of the
Government strategy on
BIM(M). Our members came
together to share experiences
in implementing BIM(M) but
then contributed significantly
to the Government strategy
during its development. The task group is
continuing to support the Government roll out
of the strategy as well working on a range of
projects including BIM(M) 2020 – a review into
the barriers to BIM(M) Level 3; a project to
determine the relationship between BIM(M)
and architectural design; and work to determine
how to measure the impact of BIM(M).
Economic issues
This group, chaired by Steve Vickers of
Birmingham City Council, identified that in
the current market conditions there was a
significant risk of sub-contractor and supplier
insolvency, especially amongst SME businesses
– and that this risk could worsen in the upturn.
A guide for members on the pitfalls to watch
out for was published in November 2010.
Nuclear sector
This task group was established in 2009 to
bring together the clients in the sector with
many of our members engaged in the supply
chain as well as various government, regulatory
and skills bodies. It is chaired by Adrian Worker
of Amec who succeeded Sion Edwards of Mott
MacDonald in 2011. The purpose of the group
is to demystify the (non-nuclear) construction
challenges and opportunities in the nuclear
sector, and then promote all appropriate
aspects of integration and collaborative working
as the best means to
deliver superior
performance for all
stakeholders. The
group meets quarterly
and in 2011 featured
guest presentations
from Centrica,
Sellafield,
Westinghouse,
Horizon, and EDF
among others.
Members’ steering group
Ian Reeves CBE, McGee (Chairman)
Mark Beirne, Cara
Edwin Bergbaum, Waterman
David Ferroussatt, BAA
Chris Gilmour, BAM Construct
Richard Haryott, Arup
Neil Jarrett, CWC
Andrew Kane, FaulknerBrowns
Milica Kitson, CE in Wales (CERN)
John Lorimer, Manchester City Council
Brendan Morahan, Invennt
Murray Rowden, Turner & Townsend
David Stanley, Wates
Mick Tetley, Galliford Try
Adam Turk, Polypipe
Dominic Tutt, Astins
Stephen Underwood, Kier
David Whysall, G4C
Paul Wilkinson, pwcom2.0
Learn from the Best
Exclusive site visits are organised for
members only. Visits in 2011 included the
Birmingham Library and Marks & Spencer –
Cheshire Oaks.
5

Meetings have also included visits to the Energy Skills Centre, Bridgwater College, Somerset (June
2011) and the Energy Centre, Coleg Menai, Anglesey, Wales (Sept 2011). The group is developing a
guide to collaborative working in the sector which will be available to members at the end of 2011.
Asset management
Chaired by Kevin Thomas of Visionality, the group is considering the value that can be gained
from the involvement of asset and facilities management professionals in design and buildability
discussions at the early stages of the project process. The outcome from this group will be a
cost/benefit analysis for such early involvement.
Collaborative working champions
This is a community of practice to share experiences and to mentor those looking for support.
About 20 individuals from member companies or other champions participate, and others are
welcome to join following an induction. The main activities are quarterly share-and-learn meetings
facilitated by Kevin Thomas of Visionality. Priority activities for the next 12 months include education,
earliest engagement, leadership, and proof. An online forum at: www.cwchamps.ning.com is open
to whole industry participants including clients, contractors, consultants, suppliers and
manufacturers, facilities managers, academics and students.
Sustainability
Paul Toyne of WSP leads this group, which has taken on a number of the actions from the
Government's Low Carbon Action Plan. Most notably, the Group is delivering a project to determine
whether it is possible, using collaborative working techniques, to retrofit a schools building to deliver
a carbon saving of around 70% for the same cost that it would traditionally take to deliver a 25%
reduction.
‘Innovation in Practice’
programme
This programme was launched in April
2009 as the latest evolution of our
demonstration activity. It enables us to work
in greater depth with individual projects and
organisations by engaging academic
partners to assist with monitoring and
knowledge capture.
The programme features either innovation
at a project level or organisational change.
Projects are accepted onto the programme
following a review of application forms by a
panel of industry experts. Only national
members of Constructing Excellence can
put forward projects and receive the
resulting case study outputs.
There are currently 4 projects on the
programme, as follows:
Project Name: RELISH
Project Theme:
Sustainable retrofit of existing stock
Member forums
The annual convention of October 2010
featured major presentations from Paul
Morrell, Government Chief Construction
Advisor, Peter Bonfield, Chief Executive of
BRE, and Andrew Wolstenholme, then
Director of Innovation at Balfour Beatty.
Paul spoke about the government's policies
for procurement and the low carbon future,
Peter discussed future trends affecting the
built environment, and Andrew Wolstenholme
reviewed progress since the publication of the
Never waste a good crisis report (see page
3). A panel drawn from all parts of the
Constructing Excellence movement then
discussed reactions to what they had heard
and how the movement would respond over
the next year.
The last members' forum of 2010 was led by
Dale Carnegie with G4C to discover some
practical approaches to strategic and tactical
leadership in times of change. The June 2011
forum was all about infrastructure, featuring a
report on the Constructing Excellence nuclear
construction study tour to Japan, the launch
of the Infrastructure in the new era report
(see page 3), and consultation on executive
education in the sector to assist the Centre
for Infrastructure Development (see page 12)
in developing this offer for members. The
November 2011 Forum was a joint event with
the European Construction Institute on supply
chain management, speakers included BAA,
Davis Langdon about the Olympics,
and Astins.
Member Company: Worthing Homes
Project Name: ProCure 21+
Project Theme: Procurement
Member Company: Department of Health
Project Name: Birmingham New Street
Project Theme: Value
Member Company: MACE
Project Name:
New Co-operative Head Office Manchester
Project Theme: Sustainability
Member Company: BAM Construct (UK)
6

Regional
networks
The Regional Network of ten independent centres around the UK is integrated with
Constructing Excellence nationally and is a vital part of the Movement which also
includes the Clubs, the national members, the Construction Clients' Group, and G4C.
Some centres are governed by higher education institutions, others operate in their own
right. Working locally, working together and sharing expertise is an immensely powerful
aspect of the Network.
The best practice projects below have engaged with the Constructing Excellence
movement across our range of activities.
What is shared
A knowledge bank is shared within the Network
across the national organisation, regional
centres and the local Clubs. This includes:
• Support of demonstration projects to
improve the industry through best practice
• Organising annual awards to demonstrate
how well projects and organisations have
been run in recognition of the Constructing
Excellence principles
Materials and analytical science
building, University of Warwick,
Coventry
The A40 Penblewin: Slebech Park
Improvement, South West Wales
New Foyer, Colston Hall, Bristol
Newton Arkwright Regeneration,
Nottingham Trent University,
Nottingham
• Performance measurement and
benchmarking services including
benchmarking clubs
• Performance improvement through
personnel and project development through
the likes of training programmes, local skills
academies, collaborative working groups
and mentoring
• Sustainability through the raising of
awareness and providing knowledge
on sustainable buildings, exchanging best
practice on such technologies e.g.
through forums
• Waste management and recycling through
the delivery of training, Site waste
management planning, developing
business models
• Promoting the Respect for People agenda,
highlighting addressing issues of underrepresentation
and discrimination
• Supporting the continuous and sustainable
development of SMEs, through
various programmes
Bramall Learning Centre,
RHS Garden Harlow Carr, Harrogate
Balfour Beatty Carillion Joint
Venture (BBC-JV): The East
London Line, London
GRAHAM headquarters, Belfast
7

Constructing Excellence Clubs
The Clubs are an important part of the integrated collaborative Movement
that is Constructing Excellence. There are forty registered across the UK,
providing a local opportunity for anyone to take part in these pan-industry
knowledge networks which provide links between their members, a
majority of whom are SMEs, regional centres and the national office in
order to influence industry policy.
A number of Clubs are entering their second decade since being
conceived by Constructing Excellence's predecessors in the late 1990s,
and with such maturity comes greater ambition to lead local construction
through best practice examples of their own. In 2011 these included:
• Development and administration of schemes providing work
placements, CPD and structured training programmes by Clubs in
Bristol, Oxford, Norfolk, Herts and Beds
• SME 'Meet The Buyer' events with local Councils and principal
contractors such as organised by the Yorkshire and Humber Clubs
• Collaborative sponsorship of a regional award by the West
Midlands Clubs
• Development of exemplar EcoHomes by FORCE, the Coventry &
Warwickshire Club
• Development of a 'How To' guide by South East and South West Wales
Clubs in response to the Constructing Excellence in Wales report ‘No
turning back’.
It is also clear that many Clubs are seeking to work with their new Local
Enterprise Partnership to promote the importance and influence of
construction on local economies.
Club event attendance in 2011 remains excellent with each Club
organising between four and twelve local events a year at which an
average of 40-50 people can be expected to be found networking and
gaining valuable knowledge on innovations, best practice and the
industry's future focus as well as the Constructing Excellence agenda.
Many Clubs have groups on LinkedIn, as well as their own web sites,
where contact and discussion can be made.
Successes in the last year
• Joint site waste management planning with a local authority in the
South East to enforce compliance with legislation. This involved
visiting sites around the region, many of which did not have Site
Waste Management Plans in place, although they were aware that
they are required
• West Midlands Built Environment Sustainability Forum, bringing
together senior people in the construction industry to share
knowledge and to develop new ideas for the future
• Continuation of the production of videos in the South West and
working with micro-SMEs
• Low/Zero Carbon hub in Wales, helping the Welsh Government to
meet a target of 3% reduction in CO2 emissions year on year,
focusing on residential existing and new buildings, non domestic
buildings, sustainable living, skills and training
• In Yorkshire and Humberside, Construction Target of the
Construction Sector Network promotes opportunities for local
businesses in the area with a wide range of larger contractors,
developers and clients
• In Northern Ireland, there are currently seven active demonstration
projects, of which four are demonstrating best practice in
sustainability through such things as minimum carbon impact,
creating local employments and regeneration whilst protecting the
local natural environment. The centre has also joined forces with
the Federation of Master Builders and CITB-Construction Skills NI
to run Successful Tendering Seminars
• George Heaney was inaugurated as Professor of Construction
at University of Ulster in April 2011, attended by many of
his colleagues including those from the Constructing
Excellence Movement
• In the East of England part EU grant support has been obtained
for a programme to help whole supply chains work together in an
improved way through collaboration and a 'lean green' agenda.
Our belief is that whole supply chain has enormous opportunity to
make significant gains given the right working relationships,
knowledge and commitment.
Recently challenged to 'Show me the
excellence' by one Club, our National Clubs
Steering Group Chairman, Roy Casey,
responded "The Clubs themselves – run by
over 350 volunteers across the UK and
entering their second decade: the Big Society
before it was conceived!"
8

In 2011 the Constructing Excellence board of management confirmed its vision that clients are at
the heart of the Constructing Excellence movement.. As such, the CCG is positioned to represent
clients from across the spectrum of building and infrastructure, public and private sectors, both
within Constructing Excellence and externally when a client’s voice is required, notably in the
Strategic Forum (see page 4).
CCG Board
In the past year a review of the board to ensure a balanced representation from public and private
sectors led to us welcoming Steve Morgan of BAA, Robert Pearce of Marks and Spencer and Ben
Pritchard of Magnox (and G4C) to the Board.
Task groups
The CCG was heavily involved in the government's review of health and safety legislation which
culminated in the Lofstedt Report of May 2011. We worked with the British Property Federation to
submit a response to this review following our research into the impact of the Construction (Design
and Management) regulations (CDM) 2007 the year before, after which the CCG’s health and safety
task group began new work on how statutory bodies affect design changes.
Other task groups are as follows:
Benchmarking: which will consider measurement of client capability, KPIs and measurement of
value, ten client members are involved to date.
Asset Management: with a group of clients and supply-side organisations considering the
relationship between capex, opex and core business costs.
Representation
In addition to its key role in the Strategic Forum (see page 4), the CCG represents clients on a
number of external groups:
• Robert Pearce of Marks and Spencer chairs the Strategic Forum's Sustainable Construction
Task Group
• Michael Bennett of Highways Agency contributes to the Forum's Measurement and
Benchmarking Task Group
• Martin Winstone sits on CONIAC and CONIAC Health Risks Working Group
• Ian Simms sits on CONIAC CDM2007 Evaluation Working Group
• Mark Westwood sits on CONIAC Safety Working Group
• The CCG is a client partner of the Considerate Constructors Scheme. Simon Diggle attends
these meetings
Simon Diggle,
Highways Agency
(Chairman)
John Betty, Bath and North East Somerset
Council
Cliff Jones, Department of Health
Robert Knight, Igloo
Steve Morgan, BAA
Tony Mulcahy, Department for Business,
Innovation and Skills
Rob Pearce, Marks and Spencer
Ben Pritchard, Magnox
Gren Tipper, Cyntra
Kevin Thomas, Visionality
Peter Woolliscroft, Cyntra
Regional clients
September 2011 saw the first in a series of
events to better engage regional clients in
the work of the CCG and Constructing
Excellence. We were delighted to welcome
17 clients to the event in Bath hosted by
John Betty of Bath and North East
Somerset District Council and Rob Knight
of Igloo Regeneration. Further events will
follow in Leeds, Birmingham, Manchester
and London.
• Gren Tipper is on the Board of Constructing Better Health and the Construction Skills
Certification Scheme.
9

G4C “Generation for Change”
Over the past decade G4C has made steady progress, growing its membership numbers and profile
and it is set for further growth in 2011/12 with the vision to:
"become the organisation that is the driving force for industry change, through the development
and connection of the future industry leaders."
This vision is achieved through events and initiatives on the following four themes:
G4C Board
David Beare,
Mott MacDonald
(chair to Sept 2011)
• People: Attracting, effectively developing, connecting and retaining the necessary people required
to drive the change
• Sustainability: Equipping members with the necessary skills to drive the industry and wider
society towards a sustainable future
• Asset outcomes: Supporting the industry's transformation from process driven to asset driven
solutions aligned to client and wider society needs, focused on outcomes
• Industry change: Taking an active role in the future leadership and direction of the UK
construction industry.
G4C offers a fantastic opportunity to connect and accelerate the careers of the next generation
of leaders whilst supporting industry change. Due to Constructing Excellence's pan-industry
constitution, the G4C experience is a chance to develop greater awareness and understanding of
the important contributions that both clients and the supply side will need to make if we are to
deliver the next generation of UK construction projects smarter and more efficiently.
Leaders 4 the Future
In 2011, Sir Michael Latham became the Patron for G4C's "Leaders 4 the Future" initiative – an
accreditation scheme aimed at supporting good university students to find employment with the
best employers.
Regionalisation
In the last year there have been tie-ups with 40Below in Wales and the creation of embryonic
regional 'branches' in England. We continue to remain indebted and appreciative of the support of
the Clubs and the regional centres as we become truly nationwide.
On the back of all this success, G4C has seen its membership grow to 735 across the UK – now
connecting through forums on Ning, Facebook, Twitter and LinkedIn.
If you would like to become involved in G4C, please get in touch with the relevant G4C regional
contact, your Constructing Excellence regional centre or local Club, or Jenny Parker at the
Constructing Excellence office.
Matt Armitage,
Kier (chair from
Oct 2011)
Helen Blacker, Watermans
Ed Blake, Turner & Townsend
Jack Brayshaw, BRE
Danielle Grimes, MACE
Sarah Heppinstall, F&G
Nathan Jarman, Turner & Townsend
Beulah Keane, Marks & Spencer
James Mellish, Deloitte
Fred Mills, Willmott Dixon
Chris Morgan, BAA
Antonio Pisanó, Marcel Mauer
Victoria Price, Mott MacDonald
Ben Pritchard, Magnox
Chi Smith, Stevens & Bolton
Rhianna Wilsher, Trowers
Regional G4C contacts
Yorkshire: Mike Raven
(Michael.Raven@eastriding.gov.uk)
North West: Adam Hughes
(Adam.HughesKNW@kier.co.uk)
Wales: Emma Cottrell
(Emma.Cottrell@CEwales.org.uk)
South West: Ben Pritchard
(ben.pritchard@magnoxnorthsites.com)
North East: Catriona Lingwood
(catriona@cene.org.uk)
10

Government-funded
projects
We work with a number of Government departments and other agencies, on page 4
and 5 we describe our work for BSI and the KPI Annual Industry Report, other
commissions in 20010/11 were as follows.
KPIs
2011 was the thirteenth year of publication of the Construction Industry KPIs which have become
a mainstay of the industry since their initial development in 1998. These indicators are based on
data from thousands of projects completed over the last year and is collated by Constructing
Excellence and Glenigan from surveys of construction clients, contractors, consultants and M&E
Specialists. These KPIs enable individual firms to benchmark their performance against other firms,
and they also enable us to measure improvement across the industry through this annual Industry
Performance Report.
This was the first full year in which
Constructing Excellence and Glenigan were
jointly responsible for compiling and
publishing the KPIs, after BIS and ONS
awarded the contract in 2009. This change
provided an opportunity to ensure the
viability of the KPIs for the future and over
the last year we have implemented a
number of changes to strengthen the KPI
data collection process. In particular:
• Glenigan has enhanced the data
collection process through:
www.ccinw.com/kpizone/
– Improved coverage of the sector through the use of the Glenigan database
– More timely issuing of surveys to completed projects- surveys are sent in as few as 15 days
following project completion
– Reduced paperwork burden for businesses through a switch to electronic surveys-paper
surveys for client and main contractors ceased after September while consultants and M&E
contractors completed surveys exclusively over the internet for the second year.
• Improved industry benchmarking by enabling better granularity of reporting i.e. so that projects
can be compared to similar projects, be it regionally, by sector or value.
We have also this year carried out a major review to ensure that the KPIs remain relevant to
industry. As part of this review process a number of KPI definitions have been changed, with the
prime driver being to increase the objectivity of the data and some obvious gaps have been filled
– for instance with the creation of new KPIs for apprenticeships, waste to landfill, use of
responsibly sourced material and predictability of energy performance.
We are incredibly excited by the future for KPIs and will ensure that these indicators continue to
meet the needs of the industry going forward.
Institute for
Sustainability
– FLASH
It is estimated that
over £200 billion
needs to be invested
in upgrading the
current building stock to meet government
carbon reduction targets. This presents
massive opportunities for companies
working in the built environment sector to
provide materials, products and services. It
is therefore important that companies are
equipped with the skills and knowledge on
sustainable construction to be able to take
up these opportunities
The FLASH programme has been set up by
the Institute for Sustainability to provide a
range of business support to SMEs in
London to ensure that there is a skills base
prepared for the growing retrofit market.
The programme, which is free to London
SMEs, aims to ensure that businesses are
able to access practical experience and
advice, academic knowledge and
groundbreaking research findings, to
develop their businesses and collaborate
with others facing similar challenges. It has
been designed to help businesses working
in construction and other built environment
industries, technologies and professions to
seize the commercial opportunities
presented by the demand for sustainable
development and retrofit and prepare them
to bid for future tendering opportunities.
The programme has been part funded by
the European Regional Development
Fund (ERDF).
Constructing Excellence is working with the
Institute as one of a small number of
delivery partners to take forward the project.
We have to date recruited 100
organisations to the programme, most of
which work within the supply chains of our
national members.
11

Delivery partners
CELL Awards is an Ofqual approved Awarding
Organisation with the ability to create and
certify qualifications in any sector. To date, this
has been centred on the construction industry,
but can be extended to any field in which they
can demonstrate relevant expertise.
The first training provider to be accredited by
CELL was the Collaborative Working Academy
(CWA), in which Constructing Excellence owns
30%. This features the delivery of CELLaccredited
Awards which can be aggregated to
a Diploma or Certificate. The Academy's first
Diploma in Collaboration and Integration in
Construction was awarded in April 2011 with
15 people having undertaken 13 1-day
modules over 9 months to achieve the Level 5
qualification which also entitles Associate status
of the CIOB. The next cohort started in
September 2011.
We are delighted to report that two new
training providers have successfully moved to
Accredited Centre status to join CWA:
• Suscon, a training provider affiliated to
North West Kent College established to
provide quality training in the area of
sustainable construction and environmental
issues. SusCon has recently moved into
new bespoke premises in Dartford with a
range of accredited courses commencing in
September. More information regarding
SusCon can be found at www.suscon.org.uk
• Safety in Design Ltd (SiD) have also
successfully moved to Accredited Centre
status. This is a not for profit company,
supported by both CIRIA and the CIC, that
exists to support designers in the built
environment. The first qualifications on offer
will be based around the CDM 2007
regulations with the first accredited
programmes beginning this Autumn.
This has allowed CELL to develop a service for
the variety of bodies and organisations running
courses that were not properly accredited and
therefore lack credibility and regulation.
Additionally CELL can create entirely new
courses for those trades and skills that lack
qualifications. For more details about centres
and the range of courses offered, please go to
www.cellawards.org.
BRE Innovation Park
Centre for Infrastructure Development
This new Centre is led by Professor Nuno Gil,
and from April 1 we have a Collaborative
Agreement with MBS for the new Centre
through which all members of CE have
reciprocal membership of the new Centre, and
visa versa. Early deliverables in 2011 included
two discussion dinners, a workshop with BAA
to review T5 learning, a workshop with
Constructing Excellence members to tailor a
free one-day executive education offering, and
resource to review best practice at BAA, ODA
and Crossrail. For further information visit:
http://research.mbs.ac.uk/infrastructure.
Since its beginnings in 1921, BRE's purpose
has been to Build a better world: to make a
positive difference across the built environment
which impacts so extensively on how we all
live, work, heal, learn and generate wealth.
Throughout its history BRE has focused on
generating the new knowledge and expertise
required to underpin solutions to the perennial
challenges and opportunities facing the built
environment. This has enabled consistent and
widespread change to occur in support of
Government policy delivery and in practice by
construction professionals and the wider sector.
BRE is part of the BRE Group of companies
owned by the BRE Trust, a registered charity.
Our strategic alliance with BRE provides an
opportunity to pool knowledge and resources
to provide enhanced value-adding services to
our members and other customers.
Features of the strategic direction together are:
• Best practice knowledge transfer
• Refreshing the improvement agenda
• Providing a sharp focus on delivering value
to customers
• Development (of new knowledge) and
delivery (of existing knowledge)
• Putting regional partners in the forefront of
delivery and dissemination activity
• Acting as a catalyst for change using proven
strategic market development practices
• Driving forward a culture of innovation,
value and evidence based decision making
• Promoting the importance of research and
evidence-based improvement
• Providing a more comprehensive range of
expertise and services to members,
regional centres and local Clubs.
12

Award winners 2010
The fourth Constructing Excellence Awards culminated on 19 November 2010 with the national 'final' at the Grand Connaught Rooms
in London. Since the north-east region began their awards six years ago the Awards have grown to eight regional events covering
Wales and the English regions, collectively attended by around 3000 people.
This year, twelve winners were recognised across a range of categories reflecting the Constructing Excellence core agenda:
Young Achiever (G4C award),
sponsored by Trowers & Hamlins
Highly Commended
Richard Johnson: TPS/Schal
Winner
Darush Dodds: Esh Group
Shortlisted
• Ben Luther: Classic Masonry Ltd
Integration & Collaborative
Working, sponsored by Achilles
The Legacy – Sustainability,
sponsored by Polypipe
Heritage Project of the Year,
sponsored by Cyril Sweett
Innovation, sponsored by Pinsent
Masons
Highly Commended
ModCell: BaleHaus at Bath
Winner
Lindford Group
Shortlisted
• C Spencer Ltd: Humber Bridge
• Interserve Project Services Ltd:
Thames Gateway Water Treatment Plant
• Derwentside Homes: Haven House
• Airbus Operations Ltd: Siltbuster
• Lafarge Readymix: Extensia
Leadership & People
Development, sponsored by
Success Train
Highly Commended
Blackpool and The Fylde College:
Blackpool Build Up
Winner
GKR Maintenance & Building
Co Ltd
Shortlisted
• Carillion Morgan Sindall JV: A1 Dishforth
to Barton
• Old Ford Construction Training
• Willmott Dixon Construction South West:
Creating Career Opportunities For
The Community
• Bardon Contracting
• Liverpool Housing Trust, Property Services
• Wates Living Space
• Gentoo Group
• Willmott Dixon Construction East
Midlands: Standing Out From The Crowd
• Rider Levett Bucknall
Highly Commended
Kier Moss with Gloucestershire
County Council: The Main Place
Winner
Stepnell: Stepnell Integrated
Schools Team
Shortlisted
• Construction Leeds
• The Project Team: The City
Academy, Hackney
• Housing Hartlepool: Albany Court
Sheltered Complex
• Airbus Operations Ltd: North
Factory Project
Health & Safety, sponsored by
Association for Project Safety
Highly Commended
Midas Group Ltd
Winner
East Riding of Yorkshire Council:
Civil Engineering Services
Shortlisted
• Mace Plus
• Interserve Project Services Ltd: North
East Region
• Balfour Beatty Construction: The
Birmingham New Hospitals Project
Value, sponsored by BAM
Construct UK
Winner
Stepnell: Stepnell Integrated
Schools Team
Shortlisted
• Lumsden and Carroll Construction
• Skanska: Barts Hospital
• Laing O’Rourke Wales & West: Bristol
Heart Institute
• Mansell: Crosby Lakeside
Adventure Centre
Winner
Mace Group: Elizabeth II Court
HQ for Hampshire
County Council
Shortlisted
• Royal Horticultural Society: Bramhall
Learning Centre, Harrogate
• Worthing Homes, FFT and
Roydon: RELISH
• Harrison Sutton Partnership: Castle Drogo
Visitor Centre
• Lovelock Mitchell Architects, Cheshire
West and Chester Council and Willmott
Dixon Construction: Saughall School
Primary School
• Byzak Ltd, Entec UK and Newcastle City
Council: Ouseburn Barrage
• Seren Group & Leadbitter Group:
Mariners Quay
• Dawnus Construction: Swansea Quadrant
Interchange Groundworks
• Robert Woodhead Ltd: Unity Gardens
Achiever, sponsored by
RSK Group
Highly Commended
Simon Lander
Winner
Andrew Jarvis
Shortlisted
• Chris Ward-Brown
• Tina Drury
• George Marsh
SME, sponsored by Institute
of Sustainability
Winner
C G Pitcher and Son Ltd
Shortlisted
• Sanderson Associates
• AS Fabrications (UK) Ltd
• Directline Structures
• D Morgan plc
• Elliott Group
• Derwen
Winner
Stubbs Rich Architects: Komedia,
Westgate Street, Bath
Shortlisted
• Midland Stonemasonry Ltd: Internal
Improvement Works at the Priory Church
of St Mary, Tutbury
• Pollard Thomas Edwards architects/Hill
Partnership: Gunpowder Mill
• Liverpool City Council: Pier Head Public
Realm and Liverpool Canal Link
• Stephen Easten Building Ltd: St Michael &
All Angels Church, Newburn
• Countryside Consultants:
Shittleheugh Bastle
Client of the Year, sponsored by
Thomas Vale
Winner
Welsh Health Estates
Shortlisted
• Sheffield Homse
• Imperial College London Capital Projects
• Gloucestershire County Council
• St Helens Council
• Emmanuel Schools Foundation
• Nottingham City Homes
Project of the Year, sponsored by
McGee Group
Winner
Balfour Beatty/Carillion (BBC-JV):
The East London Line
Shortlisted
• WYG Engineering/Balfour Beatty
Construction Northern: Pinderfields &
Pontefract Hospital Redevelopment
• Willmott Dixon Construction: New Foyer,
Colston Hall, Bristol
• Liverpool City Council: Pier Head Public
Realm and Liverpool Canal Link
• The Project Team: Monkseaton
High School
• BAM Nuttall Ltd: Owen Street Relief
Road, Tipton
• Newport County Council, HLM Architects
and Leadbitter: Newport High School
• Turner & Townsend: Newton
Arkwright Regeneration
13

Facts
and figures
Constructing Excellence was established in
2003 with the merger of the governmentfunded
Construction Best Practice
Programme and Rethinking Construction,
which were both formed in 1998
following the publication of Sir John Egan's
government task force report Rethinking
Construction.
Governance
chart
In 2006, the membership-funded Be
organisation which was a merger of the
Reading Construction Forum and the
Design Build Foundation which both
dated to the mid-1990s, became part of
Constructing Excellence to create a single
organisation to drive improvement.
Ian Reeves CBE is the fourth Chairman
of Constructing Excellence, following Peter
Rogers of Stanhope, Bob White of Mace,
and Vaughan Burnand of Shepherd
Construction. Don Ward is the third chief
executive, following Denis Lenard and
Bob White.
Where the money goes
As a not-for-profit organisation, any
surplus that we make is invested back
into research or new products
and services
Membership
National corporate membership grew by 5% in 2011
building on 6% growth the year before.
Income
Membership subscriptions accounted for 44% of our funding in
2010/11, with government commissions (predominantly the KPI
contract, see page 11) contributing 32%.
14

Centre for Construction Innovation North West
CUBE, 113-115 Portland Street, Manchester M1 6DW
Tel: 0161 295 5076
enquiries@ccinw.com
www.ccinw.com
Constructing Excellence in London and the South East
South East Centre for the Built Environment
Building 19, Acacias Road, Reading, Berkshire RG1 5AQ
Tel: 0118 920 7200
info@secbe.org.uk
www.secbe.org.uk
Constructing Excellence in the South West
University of the West of England, Rm 3012,
School of the Built & Natural Environment,
Frenchay Campus, Coldharbour Lane, Bristol BS16 1QY
Tel: 0117 328 1564
info@buildsw.org.uk
www.buildsw.org.uk
Constructing Excellence in the North East
Allergate House, Belmont Business Park,
Belmont, Durham DH1 1TW
Tel: 0191 374 0233
enquiries@cene.org.uk
www.cene.org.uk
Constructing Excellence in the East of England
Tel: 01268 569 190
john.hall@constructingexcellence.org.uk
www.constructingexcellence.org.uk/
regions/eastengland
West Midlands Centre for Constructing Excellence
Faraday Wharf, Birmingham Science Park Aston,
Holt Street, Birmingham, B7 4BB
Tel: 0121 250 5700
info@wmcce.org
www.wmcce.org.uk
East Midlands Centre for constructing the Built Environment
Loughborough Innovation Centre, Unit 114, Epinal Way, Loughborough
LE11 3EH
Tel: 01509 225 800
info@emcbe.com
www.emcbe.com
Construction Sector Network
School of the Built Environment, Leeds Metropolitan University, Leeds
LS2 8AG
Tel: 0113 812 0000
cke@leedsmet.ac.uk
www.leedsmet.ac.uk/cke
Constructing Excellence in Wales
2nd Floor East, Longcross Court, 47 Newport Road,
Cardiff CF24 0AD
Tel: 02920 49 33 22
info@cewales.org.uk
www.cewales.org.uk
Constructing Excellence in Northern Ireland
Room 1K01, University of Ulster, Newtownabbey,
Co Antrim, Northern Ireland BT37 0QB.
Tel: 028 9036 6215
info@constructingexcellence.ulster.ac.uk
www.constructingexcellence.ulster.ac.uk
© Constructing Excellence | Published November 2011
Any part of this document may be reproduced provided that the source is acknowledged | Production: www.quickbrownandfox.com | Photographs, front cover: Constructing
Excellence National Award Winners 2010; Balfour Beatty Carillion Joint Venture (BBC-JV) - The East London Line; The Co-operative Group, BAM Construct, 3DReid, Buro
Happold, Gardiner and Theobald - Co-operative Group Headquarters. Photographs inside: University of Warwick - Materials and analytical science building, University of
Warwick; Welsh Government, Costain Ltd (©Graham Smith, All About the Image) - The A40 Penblewin: Slebech Park Improvement; Royal Horticultural Society - Bramall
Learning Centre, RHS Garden Harlow Carr; Willmott Dixon Construction - New Foyer, Colston Hall; Turner & Townsend, Nottingham Trent University - Newton Arkwright
Regeneration; GRAHAM - GRAHAM headquarters; BRE - BRE Innovation Park.
Constructing Excellence, Warwick House, 25 Buckingham Palace Road, London SW1W 0PP
Tel: 0845 605 5556 | E: helpdesk@constructingexcellence.org.uk | www.constructingexcellence.org.uk
Constructing Excellence is committed to reducing its carbon impact