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Boxoffice-August.02.1976

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Profitable<br />

Concessions^<br />

In<br />

Large Measure b>'rep<br />

IVlost significant to the success of<br />

a theatre's refreshment center is "preparedness,"<br />

which entails being ready to fulfill<br />

Right the first time<br />

Butler-built concessions<br />

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all when you pop "Live." Gold<br />

Medal Poppers merchandise<br />

your popcorn better . . . help<br />

you sell more. And Flavacol<br />

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patron's wants with fresh merchandise, attractively<br />

displayed in a clean surrounding<br />

together with effective point-of-purchase<br />

inducements.<br />

In addition to cleaning soiled and smudged<br />

glass cases, greasy popcorn machines, dirty<br />

cookers and sticky cola dispensers, staffers<br />

should restock candy cases, remembering<br />

to rotate stock to prevent it from becoming<br />

stale. It is wise to recall, too, that tests have<br />

revealed merchandise displayed in<br />

the center<br />

of the candy case always sells in a larger<br />

volume than items displayed on the ends.<br />

Employees should examine the inventory<br />

of candy, popcorn, containers, seasoning,<br />

salt and other supplies to make sure there<br />

are sufficient quantities to meet the next<br />

day's anticipated sales. The same attention<br />

paid to the concessions stand should be applied<br />

to the stockroom. It must be kept clean<br />

and well ventilated, with existing supplies<br />

being moved forward when fresh merchandise<br />

is delivered.<br />

The following day, attendants should report<br />

to work 30 minutes prior to the time<br />

the boxoffice opens, with the first concern<br />

being to turn on the popcorn warmer and<br />

popper. It is advisable not to keep popcorn<br />

overnight and then try to sell it the next<br />

day, because few things kill sales faster than<br />

stale popcorn.<br />

Employees should bear in mind that boxes<br />

of plain corn should be sold with the boxes<br />

closed, unless patrons request otherwise.<br />

With the boxes closed, there is less chance<br />

to spill the popcorn.<br />

Regarding popcorn sales, point-of-purchase<br />

incentives work very well to increase<br />

sales. For example, after enough popcorn<br />

has been bo.xed to handle the first crowd,<br />

begin popping another kettle when the second<br />

throng is due to arrive. The aroma of<br />

freshly poped corn will draw patrons to the<br />

concessions area.<br />

Free Samples<br />

Another incentive might be to hand out<br />

free samples in small paper cups. Giving<br />

potential customers a chance to taste a few<br />

warm, buttery kernels usually encourages<br />

them to buy a box.<br />

Still on the subject of popcorn, many<br />

authorities in the trade suggest displaying<br />

three different sizes of popcorn boxes. The<br />

result is psychological, patrons tending to<br />

buy the middle size whereas they probably<br />

would buy the smaller if only two sizes were<br />

displayed.<br />

Employees should make sales as fast as<br />

possible with a minimum of confusion.<br />

Speed, efficiency and courtesy are essential<br />

requirements for a first-rate concessionaire.<br />

Part of this efficiency is the ability to be<br />

prepared for anticipated sales during show<br />

breaks and intermissions. Other staff members<br />

should be recruited to assist during the<br />

peak concession periods.<br />

The MODERN THEATRE SECTION

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