SPRING 2012
Distributor's Link Magazine Spring Issue 2012 / VOL 35 / NO.2
Distributor's Link Magazine Spring Issue 2012 / VOL 35 / NO.2
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30 THE DISTRIBUTOR’S LINK<br />
Cable Tie Express, Inc.<br />
15470 Endeavor Drive, Noblesville, IN 46060<br />
Tel: 1-888-603-1233 Fax 1-800-395-1233<br />
Email: sales@cabletieexpress.com<br />
Website: www.cabletieexpress.com<br />
BUSINESS TO BUSINESS -<br />
PEOPLE TO PEOPLE<br />
Alyssa Rogers, Administrative Assistant<br />
According to Wikipedia, business-tobusiness<br />
(B2B) describes commerce<br />
transactions between businesses, such<br />
as between a manufacturer and a<br />
wholesaler, or between a wholesaler and<br />
a retailer. Contrasting terms are<br />
business-to-consumer (B2C) and<br />
business-to-government (B2G).<br />
Most LINK readers’ transactions fall<br />
into the B2B arena and Cable Tie Express<br />
with its Distributors Only policy is no<br />
exception. Cable Tie Express is a Master<br />
Distributor for cable ties, heat shrink<br />
tubing, wire connectors, mounting bases,<br />
and cable clamps. Providing quality<br />
products and consistently high service<br />
levels are at the foundation of Cable Tie<br />
Express and any successful B2B<br />
company.<br />
By combining state of the art<br />
software with streamlined systems, Cable<br />
Tie Express expedites customer<br />
transactions effectively and efficiently.<br />
Quoting requirements, providing shipping<br />
status, and answering questions on the<br />
phone or via email are all part of the<br />
company’s “tying service to quality”<br />
approach. At the end of each day,<br />
customers receive an automatic shipping<br />
notification via email complete with<br />
tracking numbers and invoice.<br />
The performance of a company<br />
cannot exceed the quality and experience<br />
of its staff. Cable Tie Express recognizes<br />
the value of its staff’s dedication and<br />
combined experience of 80 plus years<br />
in the fastener industry.<br />
General Manager Doug<br />
Andrews is Cable Tie Express’s<br />
frontline. Doug has been with Cable<br />
Tie Express for 15 years, joining the<br />
company in 1998 with nine years’<br />
industry experience. He is<br />
responsible for Cable Tie Express’s<br />
daily operations, including<br />
purchasing, quality control, and<br />
shipping. Doug also oversees and<br />
manages the company’s staff.<br />
Alyssa Rogers, our<br />
Administrative Assistant, is often<br />
the first voice a customer hears<br />
when calling Cable Tie Express.<br />
In addition to answering calls and<br />
providing superior customer service,<br />
Alyssa processes orders, updates<br />
pricing, checks inventory, and provides<br />
tracking numbers, sales history,<br />
and product descriptions.<br />
Megan Widner is the Inside<br />
Sales Administrator and maintains<br />
close contact with both customers<br />
and field agents. These<br />
relationships enable her to work<br />
proactively to maximize sales<br />
opportunities, increase efficiencies<br />
for customers, provide innovative<br />
ideas and leads for growing<br />
customer sales, and further<br />
strengthen customer and agent<br />
partnerships.<br />
Doug Andrews, General Manager<br />
Megan Widner, Inside Sales Administrator<br />
Jacob Rissot, Warehouse Manager<br />
Jeanne Wise, Accounting Manager<br />
Tony Van Hoozer, VP Sales<br />
please turn to page 137<br />
Char Cooper, President