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SPRING 2012

Distributor's Link Magazine Spring Issue 2012 / VOL 35 / NO.2

Distributor's Link Magazine Spring Issue 2012 / VOL 35 / NO.2

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30 THE DISTRIBUTOR’S LINK<br />

Cable Tie Express, Inc.<br />

15470 Endeavor Drive, Noblesville, IN 46060<br />

Tel: 1-888-603-1233 Fax 1-800-395-1233<br />

Email: sales@cabletieexpress.com<br />

Website: www.cabletieexpress.com<br />

BUSINESS TO BUSINESS -<br />

PEOPLE TO PEOPLE<br />

Alyssa Rogers, Administrative Assistant<br />

According to Wikipedia, business-tobusiness<br />

(B2B) describes commerce<br />

transactions between businesses, such<br />

as between a manufacturer and a<br />

wholesaler, or between a wholesaler and<br />

a retailer. Contrasting terms are<br />

business-to-consumer (B2C) and<br />

business-to-government (B2G).<br />

Most LINK readers’ transactions fall<br />

into the B2B arena and Cable Tie Express<br />

with its Distributors Only policy is no<br />

exception. Cable Tie Express is a Master<br />

Distributor for cable ties, heat shrink<br />

tubing, wire connectors, mounting bases,<br />

and cable clamps. Providing quality<br />

products and consistently high service<br />

levels are at the foundation of Cable Tie<br />

Express and any successful B2B<br />

company.<br />

By combining state of the art<br />

software with streamlined systems, Cable<br />

Tie Express expedites customer<br />

transactions effectively and efficiently.<br />

Quoting requirements, providing shipping<br />

status, and answering questions on the<br />

phone or via email are all part of the<br />

company’s “tying service to quality”<br />

approach. At the end of each day,<br />

customers receive an automatic shipping<br />

notification via email complete with<br />

tracking numbers and invoice.<br />

The performance of a company<br />

cannot exceed the quality and experience<br />

of its staff. Cable Tie Express recognizes<br />

the value of its staff’s dedication and<br />

combined experience of 80 plus years<br />

in the fastener industry.<br />

General Manager Doug<br />

Andrews is Cable Tie Express’s<br />

frontline. Doug has been with Cable<br />

Tie Express for 15 years, joining the<br />

company in 1998 with nine years’<br />

industry experience. He is<br />

responsible for Cable Tie Express’s<br />

daily operations, including<br />

purchasing, quality control, and<br />

shipping. Doug also oversees and<br />

manages the company’s staff.<br />

Alyssa Rogers, our<br />

Administrative Assistant, is often<br />

the first voice a customer hears<br />

when calling Cable Tie Express.<br />

In addition to answering calls and<br />

providing superior customer service,<br />

Alyssa processes orders, updates<br />

pricing, checks inventory, and provides<br />

tracking numbers, sales history,<br />

and product descriptions.<br />

Megan Widner is the Inside<br />

Sales Administrator and maintains<br />

close contact with both customers<br />

and field agents. These<br />

relationships enable her to work<br />

proactively to maximize sales<br />

opportunities, increase efficiencies<br />

for customers, provide innovative<br />

ideas and leads for growing<br />

customer sales, and further<br />

strengthen customer and agent<br />

partnerships.<br />

Doug Andrews, General Manager<br />

Megan Widner, Inside Sales Administrator<br />

Jacob Rissot, Warehouse Manager<br />

Jeanne Wise, Accounting Manager<br />

Tony Van Hoozer, VP Sales<br />

please turn to page 137<br />

Char Cooper, President

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