Track Record - Public Transport Victoria

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4 Track Record Quarterly services bulletin Punctuality and reliability Punctuality Metro’s performance continued to improve during the quarter. More than 90 per cent of trains have consistently run on-time each month since April 2012. Tram, bus and V/Line on-time performance also improved compared to last quarter: > > metropolitan trains and trams are considered punctual if they arrive no more than 59 seconds before or four minutes and 59 seconds after the scheduled time in the timetable > > metropolitan buses are considered on-time if they arrive no more than 59 seconds early or five minutes and 59 seconds late > > long distance regional trains are considered on-time if they arrive no more than 10 minutes and 59 seconds late at their destination > > short distance regional trains are considered on-time if they arrive no more than five minutes and 59 seconds late. Table 1 Train, tram and bus punctuality – percentage of services on-time Jul – Sep 2011 Oct – Dec 2011 Jan – Mar 2012 Apr – Jun 2012 Jul – Sep 2012 Metropolitan trains 90.3% 89.5% 88.4% 91.3% 92.6% Metropolitan trams – average over route 82.6% 81.2% 81.3% 81.7% 82.3% Metropolitan trams – at destination 73.0% 70.9% 70.9% 71.4% 72.4% V/Line trains 88.4% 87.4% 84.9% 84.4% 85.6% Metropolitan buses 94.3% 94.0% 94.5% 93.9% 94.6% Figure 1 Train, tram and bus punctuality – percentage of services on-time 100 90 80 70 60 Jul – Sep 2011 Oct – Dec 2011 Jan – Mar 2012 Apr – Jun 2012 Jul – Sep 2012 Metropolitan trains V/Line trains Metropolitan trams – average over route Metropolitan buses Metropolitan trams – at destination
Track Record Quarterly services bulletin 5 Reliability The percentage of the timetable delivered across the network remained stable this quarter: > > metropolitan train reliability is measured as the percentage of the timetable that is delivered. Non-delivery of services includes cancellations, trains that run short and trains that bypass the City or Westona loops > > metropolitan tram reliability is based on the percentage of the timetable delivered. Non delivery of services includes cancellations and trams that run short > > metropolitan bus reliability is the percentage of services that operate and are completed > > regional train reliability is measured as the percentage of scheduled services that are delivered. Table 2 Train, tram and bus reliability – percentage of timetable delivered Jul – Sep 2011 Oct – Dec 2011 Jan – Mar 2012 Apr – Jun 2012 Jul – Sep 2012 Metropolitan trains 98.8% 98.4% 98.4% 98.5% 98.5% Metropolitan trams 99.3% 99.1% 99.0% 99.1% 99.2% V/Line trains 98.5% 97.6% 97.7% 97.6% 97.2% Metropolitan buses >99.9% >99.9% >99.9% >99.9% >99.9% Figure 2 Train, tram and bus reliability – percentage of timetable delivered 100.0 99.5 99.0 98.5 98.0 97.5 97.0 Jul – Sep 2011 Oct – Dec 2011 Jan – Mar 2012 Apr – Jun 2012 Jul – Sep 2012 Metropolitan trains V/Line trains Metropolitan trams – average over route Metropolitan buses
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Track Record - Public Transport Victoria

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