2013 Awards Program - Care Providers of Minnesota

2013 

Care Providers of Minnesota’s 

Awards Program 

ALL EMPLOYEES HAVE AWARD POTENTIAL 

Care Providers of Minnesota’s Awards Program recognizes the outstanding people and programs 

that serve your residents, tenants, staff, and community. 

Inside: 

A complete description of all Care 

Providers of Minnesota Awards 

Nomination instructions and 

timeline 

All forms necessary to nominate 

an outstanding staff, volunteers, 

programs, or organization

Care Providers of Minnesota 

2013 Awards Program 

Instructions and Timeline 

(952) 854-2844 Fax (952) 854-6214 

Email: lolson@careproviders.org Web: www.careproviders.org 

2013 Timeline 

March 18 

May 3 

May 24 

June– July 

June 21 

August 16 

August 21-22 

September 

November 18-20 

All awards information online; nominations now being accepted 

Excellence in Assisted Living (EAL) and Employee of the Year: Assisted Living 

Award nominations due 

All other nominations due at Care Providers of Minnesota by 11:59 PM 

Recognition Committee reviews all COMPLETE applications 

Committee members tour EAL finalists 

Nominators notified regarding their submission(s) 

Excellence in Assisted Living Award & Employee of the Year: Assisted Living 

Award presented at Housing Summit 

Service of Excellence: James B. Swanson Award finalist tours conducted 

Awards presented at Care Providers of Minnesota’s Annual Convention 

Starting with the Basics 

1. Start planning NOW. If someone deserves an award, they deserve a thoughtful nomination with specific 

details about why they are being nominated. 

2. Browse through the categories and read the criteria carefully to ensure the best fit. 

3. Gather all the information BEFORE you apply. Incomplete nominations are invalid. 

4. Nominate. Don’t stop at one! There is no limit to the number of nominations you can send in! 

Please make sure you answer ALL award criteria. 

‘Wow’ the Recognition Committee by including examples/stories. Remember, we don’t know your 

nominee so you need to explain why your nominee is spectacular! 

When you’ve got all the materials ready, fax or email to: 

a. EMAIL: Send an email with all the attachments to Rachel David, rdavid@careproviders.org or 

b. FAX: Send a FAX to Awards/Care Providers of Minnesota, 952-854-6214. 

Note—make sure you are including: 

____ the 2013 Cover Sheet (see page 3) 

____ the award nomination (this is what you write, answering the criteria outlined for 

each award ) 

____ supporting documents as specified in the award criteria 

All entries become the property of Care Providers of Minnesota. The Recognition Committee reserves the 

right to transfer nominations to other categories. 

Nominations MUST BE RECEIVED BY 11:59 p.m. on Friday, May 24, 2013. 

Questions: For award criteria/general questions, please contact Lisa Foss Olson, lolson@careproviders.org 

or 952-851-2483. For “did you receive my nomination” questions, please contact Rachel David, 

rdavid@careproviders.org or 952-851-2491. 

2

Care Providers of Minnesota 2013 Awards Program 

Cover Sheet 

Phone (952) 854-2844 · Fax (952) 854-6214 

A separate form must be submitted for each nomination 

Award Category _____________________________________________________________________ 

Nominee Information 

Nominee ___________________________________________________________________________ 

Nominee’s position ____________________________________________________________________ 

Length of time with the organization ______________________________________________________ 

Facility/Organization __________________________________________________________________ 

Nursing home________ Assisted living __________ Home Care _______ Corp______ Other _________ 

City ________________________________________________________________________________ 

Nominator Information 

Full name of Nominator ________________________________________________________________ 

(This is who we will contact for information about the nominee/award status.) 

Nominator’s position __________________________________________________________________ 

Email of Nominator/Contact Person ______________________________________________________ 

Phone of Nominator/Contact Person ______________________________________________________ 

Email or fax the following to Rachel (rdavid@careproviders.org or Fax: 952-854-6214). 

____ 2013 Cover Sheet (copy form as needed) 

____ written award nomination (this is what you write, answering the criteria outlined for 

each award) 

____ supporting documents as specified in nomination criteria 

3



NEW this year 

Adult Volunteer of the Year Award p 5 

Giving of oneself & helping others 

Aide—Caregiver of the Year Award p 6 

Exceptional caring, commitment, and dedication 

Champion Award p 7 

Such an amazing long-term care supporter! 

Community Partnership Award p 8 

Creating community bonds 

Dare to be Great Award p 9 

Trying something different without a guarantee 

Dedicated Service Award p 10 

A career dedicated to caring 

Employee of the Year Award (excludes Housing) p 11 

If cloning were an option 

Employee of the Year: Assisted Living Award (Housing only) p 12** 


Excellence in Assisted Living Award p 13—15** 

Only four have this award, will yours be the fifth 

Leadership Award p 16 

Ability to motivate and inspire others 

Life Enrichment Award p 17 

Person-centered care happens! 

Nurse— Caregiver of the Year Award p 18 

Exceptional caring, commitment, and dedication 

Rising Star Award p 19 

Shows exceptional promise and commitment 

Service of Excellence: The James B. Swanson Award p 20—22 

Make this man proud–carry out his legacy 

Superstar Award p 23 

Not just a star — a SUPER star! 

Youth Volunteer of the Year Award p 24 

There’s no age criteria in caring 

** For assisted living establishments/housing members only, with earlier nomination 

deadline (May 3) and award presentation at Assisted Living & House in August. 

4



Adult Volunteer of the Year 

Giving of oneself & helping others 

This award recognizes an individual volunteer or group of adult volunteers who have made contributions to the 

quality of life for residents/tenants/clients, family members, or to the working environment for staff. 

Eligible Nominees: All adults who volunteer at any member organization. 

Award Criteria–please describe the following: 

1. The volunteer’s length of service, when and how they began volunteering at your facility 

2. The volunteer’s activities and contributions 

3. The volunteer's impact and how it has improved the quality of life for residents/tenants/clients, family 

members, or the working environment for staff 

4. Tell the Recognition Committee why your nominee deserves the Adult Volunteer of the Year Award 

Supporting Documents 

Please include two supporting documents (letters of support, media, video, testimonials) specific to this nomination, 

that describe why the nominee is deserving of this award. These documents should be from sources other 

than the nominator (i.e., they could be from residents, other staff, family members, etc.). 

Please note: if your nominee is chosen for an award, photos and/or video will be required as part of the award 

presentation at Convention. 

5



Aide—Caregiver of the Year 

Shows fabulous caring, commitment, and dedication! 

The Aide-Caregiver of the Year Award honors a caregiver (NAR/HHA/TMA) who displays extraordinary skill in 

caring for individuals residing in a care facility or receiving care at home. The nominee communicates effectively 

and sensitively with residents/tenants/clients and family members; listens carefully; exhibits empathy and respect; 

and promotes dignity. 

Eligible Nominees: 

Any qualified employee (NAR/HHA/TMA) nominated by a nursing facility, assisted living/housing, corporate, or 

associate member. 


1. How your nominee is a fabulous caregiver, exceeding what is expected of him/her 

2. Specific examples of your nominee’s exceptional skill in caring for others 

3. Examples of your nominee exhibiting empathy and respect 

4. Instances of how your nominee promotes dignity 

5. How your nominee contributes innovative, progressive ideas for innovative quality improvement 

6. Tell the Recognition Committee why your nominee deserves the Aide -Caregiver of the Year Award 



that describe why the nominee is deserving of this award. These documents should be from sources other than the 

nominator (i.e., they could be from residents, other staff, family members, etc.). 

Please note: if your nominee is chosen for an award, photos and/or video will be required as part of the award presentation 

at Convention. 

6



Champion Award 

Such an amazing long-term care supporter! 

The Champion Award honors an individual, family, or group who advocates for residents/tenants/clients or the 

care profession. Their words or actions have enhanced the public perception of the profession and have made 

a positive impact on the lives of those who live and work in these communities. 

Eligible Nominees: Any champion nominated by a nursing facility, assisted living/housing, corporate, or 


. 


1. Tell how your nominee has soared above and beyond to be a champion of the profession 

2. The impact she/he has made on those who live and work in the organization 

3. Her/his connection to the organization/profession 

4. Tell the Recognition Committee why your nominee deserves the Champion Award 







7



Community Partnership Award 

Creating community bonds 

The Community Partnership Award recognizes the efforts of a Care Providers of Minnesota member to create a 

partnership with a community group or organization that is typically outside of the care industry. The partnership 

improves the quality of life for residents/tenants/clients, staff, and/or volunteers. 

The creation of community bonds may take the form of educational activities, cooperative ventures, creative 

collaborations with a vendor, or other initiatives. 

Eligible Nominees: All corporate, nursing facility, assisted living/housing, and associate members. 


1. The partnership created by the nominee and how it started 

2. How the partnership benefits those involved 

3. The impact on each organization 

4. Tell the Recognition Committee why your nominee deserves the Community Partnership Award 







8



Dare to be Great Award 

Trying something different 

To do something different, with no guarantee it will work or pay off – that’s daring! 

The Dare to Be Great Award recognizes an individual or group that has had the courage to try something 

different in their delivery or provision of a program or service. It recognizes those who have tried something a 

little out-of-the-ordinary and as a result, enhanced the lives of residents/tenants/clients, staff, or volunteers at a 

member organization. 

Eligible Nominees: Any nursing facility, assisted living/housing, corporate, or associate member. 


1. The daring adventure and what prompted the development of the new program or service 

2. Steps taken to make the program or service a success 

3. What were some of the challenges and how these were met or overcome 

4. How it enhances the lives of residents/tenants/clients, staff, or volunteers 

5. Tell the Recognition Committee why your nominee deserves the Dare to Be Great Award 







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Dedicated Service Award 

A career dedicated to caring 

The Dedicated Service Award recognizes any employee whose service over the course of her/his career, has 

positively enhanced the quality of life for individuals residing in a care setting. The individual’s efforts demonstrate 

a commitment to their organization and the care-providing profession. 

Eligible Nominees: Any individual nominated by a nursing facility, assisted living/housing, corporate, or 


Award Criteria–please describe the following 

1. Your nominee’s career and achievements/highlights 

2. How your nominee has enhanced the quality of life for individuals they have served 

3. Participation in the programs, activities, or initiatives at their workplace, Care Providers of Minnesota, or 

other organizations serving the care-providing profession 

4. Tell the Recognition Committee why your nominee deserves the Dedicated Service Award 







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Employee of the Year (excludes Housing) 


This award recognizes an employee from any discipline (excluding housing ) for his or her contributions that 

have improved the quality of life for residents/clients and/or enhanced the working environment for coworkers. 

Eligible Nominees: Any employee nominated by a nursing facility, corporate, or associate member. 


1. About your nominee (i.e., who they are, job title, length of service) 

2. Ways your nominee has improved the quality of life for those receiving care or the working environment for 

co-workers 

3. Examples of employee's initiative, commitment, and caring 

4. Describe the impact of employee's work on residents/clients, staff, family members, and/or volunteers 

5. Tell the Recognition Committee why your nominee deserves the Employee of the Year Award 







11

New for 2013 



Employee of the Year: Assisted Living Award 

(Housing only) 


This award recognizes an employee from any housing with services/assisted living facility for his or her 

contributions that have improved the quality of life for tenants/clients and/or enhanced the working environment 

for coworkers. 

Eligible Nominees: Any employee nominated by an assisted living/housing or corporate housing member. 


1. About your nominee (i.e., who they are, job title) 

2. Ways your nominee has improved the quality of life for those receiving care or the working environment for 

co-workers 

3. Examples of employee's initiative, commitment, and caring 

4. Describe the impact of employee's work on tenants/clients, staff, family members, and/or volunteers 

5. Tell the Recognition Committee why your nominee deserves the Employee of the Year: Assisted Living 

Award 





Note: this award is ONLY for housing members, with a nomination deadline of May 3; the recipient will 

be presented with this award at the Assisted Living & Senior Housing Summit in August. 

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Excellence in Assisted Living Award 

An opportunity to focus on all the things you do right! 

This esteemed award recognizes a housing with services/assisted living establishment for exemplary dedication 

and commitment to quality. Nominations are judged on criteria which is based on the National Center for 

Assisted Living’s (NCAL) guiding principles for quality in assisted living: person-centered care, ethical practices, 

mission and vision statements, quality improvements, and workforce issues. 

There are two phases to the award: 1) a written application which consists of no more than 25 single-sided 

pages, and 2) a tour of the assisted living establishment IF applicant achieves a minimum score of 85% percent 

on their written application. 

Eligible Nominees: All housing members are eligible. 

Written Presentation: Submit written materials addressing the award criteria. Use Arial font [10 point] or Times 

Roman [12 point] on application; maximum amount of pages: 25 single-sided, double-spaced pages. 

Entry Deadlines: 

Presentations must be received by the Association or postmarked by 11:59 p.m. on May 3, 2013. 

Procedures 

Finalists are selected based upon a numerical point distribution assigned to each award criterion. If applicant 

achieves a score of 85% or better, they will proceed to the next step: a tour. 

The scores of the written portion and the tour will be combined to determine the award recipient. The applicant 

with the highest total point score will be named the 2013 Excellence in Assisted Living Award recipient and will 

be announced at the 2013 Assisted Living & Senior Housing Summit, August 21-22. 2013. 

For general questions, please contact Lisa Foss Olson, lolson@careproviders.org or 952-851-2483. 

Award submissions should be submitted electronically AND mailed 

Email: rdavid@careproviders.org or 

Fax: 952-854-6214, Attention: Recognition Committee 

Mail: 


7851 Metro Parkway #200 

Bloomington, MN 55425 

Attn: Recognition Committee 

Key dates for the Excellence in Assisted Living Award competition: 

Deadline for submission of written presentations…...…………………...May 3 

Awards Committee selects finalists………….…………….……………… May 24 

Facility Tours……………………………………………..……………….….June 10-21 

Award presented at Assisted Living & Senior Housing Summit ….August 21-22, 2013 

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Excellence in Assisted Living Award—Nomination Criteria 

The written presentation criteria: 120 points possible. Assisted living establishments must achieve a score of 85% 

(a score of at least 102 points) to proceed to community tour. 

1. GUIDING PRINCIPLE #1: PERSON-DIRECTED CARE (25 points) 

Person-directed care focuses on meeting an individual’s needs and is based on the concept that employees and 

management know each tenant—their history, needs, preferences, and expectations. With that in mind, please 

describe the following: 

How person-directed care occurs in your community. 

How management and employees have assisted the tenant and tenant’s family members transition into life at 

the community. 

Include two recent (within the last 12 months) testimonials from a tenant and/or family member. 

2. GUIDING PRINCIPLE #2: ETHICAL PRACTICES AND FINANCIAL STEWARDSHIP (25 points) 

NCAL and Care Providers of Minnesota believe that all providers should operate their assisted living communities 

based on a foundation of trust. Providers will operate their communities and provide service with integrity. 

Based on the statement above, please describe how services are provided in your community. 

3. GUIDING PRINCIPLE #3: MISSION AND VISION STATEMENTS (10 points) 

A mission statement incorporates a community’s purpose and values. A vision statement focuses on tenant, 

family, and employee satisfaction and strives for progress and continuous improvement while maintaining core 

values. 

Describe your mission and vision statements and how they are woven or integrated into practices and 

procedures at your community. 

4. GUIDING PRINCIPLE #4: QUALITY IMPROVEMENT (10 points) 

Care Providers of Minnesota believe all assisted living communities should develop and implement a quality 

program that best serves the needs of the tenants and their families. Please describe the following: 

Give an example of one area of quality improvement including baseline data, measurement tools, the process 

used, and the demonstrated improvement 

Describe any participation in AHCA/NCAL’s Quality Award program 

5. GUIDING PRINCIPLE #5: EMPLOYEES (25 points) 

A higher level of employee satisfaction directly correlates with higher levels of satisfaction among tenants and 

their family members. Describe how the following are demonstrated in your organization: 

Ongoing training and education for all employees 

Recognition and rewards program for employees 

Employee satisfaction surveys 

Timely and concise communication from leadership 

Include 2 letters from (non-leadership) employees as to why your community is a great place to work 

6. GENERAL (25 points) 

Describe the following: 

How your assisted living community integrates with the larger (surrounding) community 

Participation in Care Providers of Minnesota activities, initiatives, or governance (e.g. committees or boards, 

CARE-PAC, education programs, etc.) 

Involvement of leadership and employees in external professional groups 

Why your community deserves this award 

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Excellence in Assisted Living Award—Tour Criteria 

Assisted Living /Housing Name: ______________________________________ 

About the tour: SHOW US WHAT MAKES YOU SPECIAL 

Award applicants that reach 85% in their written nomination move to phase two of the nomination: the tour. 

As you tour delegates from the Recognition Committee around your community, please keep in mind the following: 

1. The tour accounts for 50% of the total score 

2. Staff and residents are to be included in the tour. 

3. Please make sure you address each area outlined below. 

4. If you have questions about the process and/or expectations, please contact Care Providers of Minnesota 

PRIOR to the tour. 

Item time score 

Presentation 20-30 minutes 50 

Tour 40-45 minutes 50 

Committee/wrap up 15-20 minutes — 

Presentation about the assisted living community – given by housing director and other staff 

Overview: who you serve; what makes your community special. 

Non-management employees to talk about what you like about working here 

Tenants and/or family members to discuss overall impression of the community 

Describe why you deserve the award 

Escorted Tour 

Physical environment/general appearance/safety 

Tenants (interaction with staff; respectful of privacy and dignity) 

Nursing services 

Dining services 

Life enrichment opportunities 

Committee Review/Wrap Up 

After the tour, please provide a room for committee members to review findings. 

Allow time for discussion, as well as an opportunity to call back employees for questions. 

Total score: ____________________________ 

NOTE: NO PARTING GIFTS WILL BE ACCEPTED 

15



Leadership Award 

Ability to motivate and inspire others 

This award recognizes the achievements of any employee, at any level of service, for her or his leadership 

contributions and skills. 

Eligible Nominees: Any qualified individual nominated by a nursing facility, assisted living/housing, corporate, 

or associate member. 


1. Why this individual is valued as a leader in your organization 

2. How the nominee teaches or demonstrates skills that are practical and relevant to the profession 

3. How the nominee motivates and inspires others 

4. How the nominee has influenced you and/or others to excellence 

5. Tell the Recognition Committee why your nominee deserves the Leadership Award 







16



Life Enrichment Award 

Person-centered care happens 

This award acknowledges the people, programs, and teams whose efforts enhance or enrich the lives of 

residents/tenants/clients and strive to make life more meaningful. The nominee (individual or team) empowers 

and supports individuals at member facilities/establishments through personal engagement. 

Eligible Nominees: All corporate, nursing facility, and assisted living/housing members. 


1. How your nominee strives to make life more meaningful for residents/tenants 

2. The specific program or service that enriches the lives of residents/tenants/clients and who it involves 

3. The steps taken to enhance or encourage person-centered care 

4. Impact on the residents/tenants/clients and employee(s) 

5. Tell the Recognition Committee why your nominee deserves the Life Enrichment Award 







17



Nurse—Caregiver of the Year 

Shows exceptional caring, commitment, and dedication 

This award honors a nurse who displays extraordinary skills in caring for individuals residing in a nursing facility, 

assisted living establishment, or receiving care at home. The nominee communicates sensitively with individuals 

who are in their care and their family members; the nominee listens carefully, exhibits empathy and respect, and 

promotes dignity. 

Eligible Nominees: Any qualified nurse (LPN/RN) nominated by a corporate, nursing facility or assisted living/ 

housing member whose direct care activities comprise 50% or more of practice. 


1. How your nominee is an exceptional caregiver, exceeding what is expected of him/her 

2. Specific examples your nominee’s exceptional skill in caring for others 

3. Examples of your nominee exhibiting empathy and respect 

4. Instances of how your nominee promotes dignity 

5. How your nominee contributes innovative, progressive ideas for innovative quality improvement 

6. Tell the Recognition Committee why your nominee deserves the Nurse-Caregiver of the Year Award 







18



Rising Star Award 

Shows exceptional promise and commitment 

This award recognizes the contributions of an employee from any discipline, who is new to her or his profession 

or to the industry within the last five years, and has made an impact in their years of service. The nominee 

should have a “can do” attitude, be a team player, and have made a positive impact on his or her organization. 

Eligible Nominees: Any qualified employee nominated by a corporate, nursing facility or assisted living/housing 

member. 



2. Why you believe he/she is a rising star 

3. Examples of your nominee’s achievements and ‘can do’ attitude 

4. Ways your nominee has made a positive impact on the organization 

5. Tell the Recognition Committee why your nominee deserves the Rising Star Award 







19

Care Providers of Minnesota 2013 Awards Program 

Service of Excellence: James B. Swanson Award 

James B. Swanson was a facility owner, corporate administrator, consultant, state and 

national industry leader, and activist. An innovative and inspiring professional, he encouraged 

his peers and colleagues to do their very best. The Service of Excellence: James B. 

Swanson Award is named in his honor, in recognition of his passionate commitment to the 

elderly and our profession. 

Competition Rules 

Nursing facilities applying for the 2013 Service of Excellence: James B. Swanson Award 

may only submit materials within the format and criteria established for the competition. 

Any nursing facility that has regulatory agency-imposed sanctions, substandard care, or 

immediate jeopardy, or receives such restrictions during the course of the competition, will 

be disqualified from competing. 

Nomination must be received by Care Providers of Minnesota (or postmarked) by 11:59 p.m., May 24, 2013. 

Award submissions should be submitted electronically (email or fax) AND mailed. 

Email: rdavid@careproviders.org Fax: 952-854-6214 

Mail: Care Providers of Minnesota 

7851 Metro Parkway #200 

Bloomington, MN 55425 

Attn: Recognition Committee 

Presentations shall become the property of Care Providers of Minnesota (CPM) and may be utilized by CPM or its 

designees in any manner without compensation to the entrant. Past award recipients may not enter the competition for 

three years immediately following receipt of the award. 

Competition Requirements: 

Written Presentation: Submit written materials addressing the award criteria. (There is a limit of 25 single-sided 

pages.) Use Arial font [10 point] or Times Roman [12 point] on application. Applicants must receive a minimum 

score of 85% in order to proceed to part two of the competition – the facility tour. 

Objectives 

The Service of Excellence: James B. Swanson Award is designed to recognize Minnesota’s best nursing facilities. 

The award honors the contributions and commitment of all nursing facility employees and the important services they 

provide as they strive for excellence in the performance of their duties. Participating members are judged on criteria 

such as leadership, client satisfaction, person-centered care, and employee engagement. The competition provides 

the opportunity to educate the public about our profession and the high quality of the services we provide. It is intended 

to promote the long-term care industry’s efforts toward excellence to public officials, to the general public, and 

within the profession itself. 

Procedures 

Finalists are selected based upon a numerical point distribution assigned to each award criterion. Finalists who 

achieve a score of at least 85% will proceed to the next step, a facility tour. The scores of the written portion of the 

submission and the tour will be combined to determine the award recipient. The finalist with the highest total 

point score will be named the 2013 Service of Excellence: James B. Swanson Award recipient. The name of the 

award recipient will be kept in strict confidence until it is announced during the award presentation event. (In the 

event there is only one finalist, the facility still needs to reach a certain score on the tour in order to receive the award.) 

KEY DATES FOR THE SERVICE OF EXCELLENCE: JAMES B. SWANSON AWARD COMPETITION: 

Deadline for submission of written presentations…...…………………...May 24 

Awards Committee selects finalists………….…………….……………… June 

Facility Tours……………………………………………..……………….….September 

Award presented at Convention……………………………………….…...November 18—20, 2013 

20



Service of Excellence: James B. Swanson Award—Nomination Criteria 

The written presentation criteria: 120 points possible; please limit to 25 single-sided pages. Applicants must 

achieve a score of 85% (a score of at least 102 points) to proceed to part two–a community tour. 

Please address the following criteria: 

A. 5 points Facility description and mission. 

a. Describe your physical environment, individuals served, services, philosophy, and goals. 

b. Include your mission statement. 

c. In 100 words (or less) explain why your facility is deserving of this award. 

B. 15 points Quality improvement process. 

a. Give an example of one area of an improved outcome including baseline data, 

measurement tools, the process used, and the demonstrated improvement. 

b. Describe any participation in AHCA/NCAL’s Quality Award program. 

C. 10 points Leadership. 

a. (internal) Describe how your management team creates a positive work environment for 

employees, communicates organizational expectations and standards, and promotes 

excellence and quality improvement. 

b. (external) Describe how staff are engaged in professional leadership opportunities. 

D. 15 points Client satisfaction. Submit five current (within 12 months) testimonial letters that detail your 

customer service efforts and responsiveness to client’s needs. Include the most recent Customer 

Satisfaction Survey results and plans for improvement. 

E. 5 points Community involvement. Describe efforts to create links with your community, but concentrate 

on one outstanding example. 

F. 15 points Employee engagement. 

a. Describe a creative/innovative program that came about as a result of an employee survey 

b. Describe one program that addressed teamwork and morale. 

G. 10 points Family engagement. Describe what is done to engage resident’s family members into the facility. 

H. 10 points Volunteer involvement. Describe how volunteers enrich the lives of clients. 

I. 15 points Person-centered/directed. Describe the ways in which your facility is person-centered/directed. 

J. 5 points Association participation. Describe how your facility is involved with Care Providers of 

Minnesota activities, initiatives, or governance (e.g., serving on committees, boards, Care PAC). 

K. 10 points Letters of support. Include five letters from (non-leadership) employees stating why your facility is 

a great place to work. 

L. 5 points Past awards and honors. List and describe awards and honors received by your facility, leader 

ship, employees, and/or volunteers. 

Award submissions should be submitted electronically AND mailed by May 24, 2013 

21



Service of Excellence: James B. Swanson Award—Tour Criteria 

Facility Name _______________________________________ 

About the tour: SHOW US WHAT MAKES YOU SPECIAL 

Applicants that reach 85% in their written nomination move to phase two of the nomination: the tour. 

As you tour delegates from the Recognition Committee around your community, please keep in mind the following: 

1. The tour accounts for 50% of your total score. 

2. Staff and residents are to be included in the tour. 

3. Please make sure you address each area outlined below. 

4. If you have questions about the process and/or expectations, please contact Care Providers of Minnesota 

PRIOR to the tour. 

Item time score 

Presentation 20-30 minutes 50 

Tour 40-45 minutes 50 

Committee/wrap up 15-20 minutes — 

Presentation about the facility – given by administrator and other staff 

Overview of the facility: who you serve; what makes your facility special 

Non-management employees to talk about what they like about working here 

Residents and/or family members to discuss overall impression of the facility 

Describe why your facility deserves the award 

Escorted facility tour 

Physical environment/general appearance/safety 

Clients (interaction with staff; respectful of client’s privacy and dignity) 

Nursing services 

Dining services 

Life enrichment opportunities 

Committee Review/Wrap Up 

After the tour, please provide a room for committee members to review findings. 

Allow time for discussion, as well as an opportunity to call back employees for questions. 

Total score: ____________________________ 

NOTE: NO PARTING GIFTS WILL BE ACCEPTED 

22



Superstar Award 

Not just a star...a SUPER star 

The Superstar award recognizes an employee who not only does her or his job, but also does a whole lot of 

‘extras’ that enhance the quality of life for residents/tenants/clients and others. 

This individual’s dedication, commitment, and caring goes far beyond what is included—or even expected—in 

their job description. 

Eligible Nominees: All corporate, nursing facility, assisted living/housing, and associate members. 



2. Specific examples of your nominee’s dedication, commitment, and caring 

3. Specific examples of the extras your nominee has performed 

4. State how your nominee’s work practices have improved the lives of others 

5. Any additional information about what makes this person a star 

6. Tell the Recognition Committee why your nominee deserves the Superstar Award 







23



Youth Volunteer of the Year 

There’s no age criteria in caring 

This award recognizes an individual volunteer or a group of young volunteers who have made contributions 

to the quality of life for residents/tenants/clients or family members, or to the working environment for staff. 

Eligible Nominees: All youth who volunteer at any member organization. 


1. The volunteer’s length of service; how and when they began 

2. The nominee’s volunteer activities and contributions 

3. The volunteer's impact and how it has improved the quality of life for residents/tenants/clients or the working 

environment for staff 

4. Any other praise/stories that make this volunteer exceptional 

5. Tell the Recognition Committee why your nominee deserves the Youth Volunteer of the Year Award 







24

2013 Awards Program - Care Providers of Minnesota

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