Operation

22 Warranty provisions
MENZI MUCK AG provides a warranty on all MENZI products within the framework of the guarantee agreement. If
defects covered by the warranty are found to exist, the purchaser must inform the vendor without delay, either in
writing or by telephone.
The vendor’s warranty obligation is confined to the repair or replacement of the defective part which is found to fall
under the warranty and is acknowledged as a warranty claim after examination by MENZI MUCK AG.
Parts will be repaired or replaced during the warranty period in the vendor’s workshops or at service centres
specifically authorised by MENZI MUCK AG.
The user undertakes to arrange for the regular maintenance work stated hereinafter in the operating manual
(operating instructions) to be performed by the contractual workshop or by a service centre authorised by MENZI
MUCK AG. The maintenance and service schedule as specified by MENZI MUCK AG must be observed without
exception.
This maintenance work is regarded as normal servicing and will be performed at the expense of the purchaser and
under the purchaser’s responsibility.
Exclusion of warranty claims:
a) The warranty shall become void in the event of incorrect use, negligence, conversion of the machine, accident
or failure to perform regular maintenance work, and in the event of the use of equipment or attachments which
have not been approved by MENZI MUCK AG. The warranty shall also become void if service or repair work is
performed by anyone that has not expressly been authorised by MENZI MUCK AG.
b) The following parts are not covered by the warranty provisions:
­ Parts subject to normal wear and tear, e.g. oils and lubricants, filters, injection components, fuel pumps, lines,
hydraulic hoses, bolts and bushings, V­belts, electrical components and electrical units of the engine, fans.
­ Parts which come into contact with the ground.­ Parts which are damaged by external influences, e.g. gasket
sets, lines, hoses, electrical cable harnesses and connections; damage by chemical products, falling branches,
soil, stones etc. Screws, nuts or couplings which work loose because of vibration or are damaged by excessive
tightening.
c) Problems which may be caused in the fuel circuit by the presence of water and other impurities in the injection
pump, nozzles and feed pump.
d) Compensation for down times suffered by the purchaser as a result of breakdowns or loss of use.
e) Incurred transport and salvage costs in the event of breakdowns are not covered by the warranty.
f) Problems in the engine cooling system and engine air intake caused by dirty radiators and filters and their
consequential damage are not covered by the warranty.
Our warranty extends only to the replacement of parts recognized by us to be defective and does not cover dispatch
and packaging costs, which shall be charged to the purchaser in all cases.
The warranty liability shall not be accepted until the defective parts have been inspected by MENZI MUCK AG or by
an expert seconded by MENZI MUCK AG.
Every warranty claim which proves to be deliberately false shall automatically cause all further warranty claims to
lapse.
These terms of warranty apply between the dealer, the customer and MENZI MUCK AG. Any other verbal or written
agreement provided by the dealer to a customer is hereby declared null and void. In special cases, the written
agreement of MENZI MUCK AG shall be required.
Betriebsanleitung – Seite 9