Memphis, Tennessee - Aerotropolis

aerotropolis.com

Memphis, Tennessee - Aerotropolis

Memphis, Tennessee

April 11-13, 2011 – The Peabody Memphis Hotel

Platinum Sponsors

Hosted by

Official Airline

Gold Sponsors

Endorsed by

Organised by


Sponsors

Silver Sponsors

Part of the CB Richard Ellis affiliate network

Sponsors

BUSINESS CONCEPTS, LLC TM

Media Partners

Gala Evening

At Graceland ®

©EPE, Reg. U.S. Pat. & TM Off.

www.GlobalAirportCities.com


Dear Industry Colleagues,

As the host of the 2011 Airport Cities World Conference and Exhibition (ACE), we invite

you to make your plans to attend this important event which will be held April 11-13,

2011 at the world famous Peabody Hotel in downtown Memphis, Tennessee, USA. The

conference program will provide all attendees opportunities to learn about important

issues of the day and network with other airport colleagues and stakeholders.

The Memphis-Shelby County Airport Authority is pleased to be your host and have an

opportunity to showcase Memphis International Airport, the world’s busiest cargo airport

for the past 18 years, the FedEx Global Hub, and a passenger connecting hub for Delta Air

Lines, the world’s premier global airline and member of the Sky Team Alliance.

We invite you to take the tour of the FedEx Global Hub during the conference and enjoy a

one-of-a-kind aviation experience. You will also get a rare opportunity to visit some of the

most unique transportation and logistics assets in North America including the number

one air cargo airport in the world, the 4th largest inland port in the US, the 3rd busiest

trucking corridor in the US and the 3rd largest railroad center in the US.

Downtown Memphis and surrounding areas provide you with unique venues on historic

Beale Street to enjoy live music and food indigenous to the Mississippi delta, Stax

Museum of American Soul, Sun Studios where Elvis Presley and many other famous

recording artists made well known hits, and Elvis Presley’s home Graceland located near

the Memphis International Airport. For you golfers, we will be offering a chance to play

the best rated golf course in the state of Tennessee, Spring Creek Ranch Golf Club.

Make your plans today to join us for an exciting conference in Memphis, April 11-13, 2011.

We look forward to seeing you in our great city.

Best wishes,

Larry D Cox, A.A.E

President and Chief

Executive Officer

Arnold E Perl

Chairman


Airport Cities Itinerary

Monday, April 11, 2011

Airport Cities World Pre-conference Master Class

Golf Tournament

Airport City Tour

Welcome Reception and Official Exhibition Opening

Tuesday, April 12, 2011

Airport Cities World Conference & Exhibition

Gala Evening at Graceland

Wednesday, April 13, 2011

Airport Cities World Conference & Exhibition

Farewell Reception in Skyway Room, Peabody Hotel

FedEx Global Hub Tour FULL

Thursday, April 14, 2011

FedEx Global Hub Tour FULL



Look for yesterday’s busiest train terminals and you will find today’s great

urban centers. Look for today’s busiest airports and you will find the great

urban centers of tomorrow.

Prof John D Kasarda, www.aerotropolis.com

About Airport Cities

“Airports in the 21st century are experiencing a

new and distinct evolutionary stage – the ‘airport

city’. What started out in the 1990s with a handful

of international air gateways, substantially notching

up their duty-free and traditional terminal retail and

eateries has become a world-wide phenomenon of

airport commercial expansion and diversification. In

the process, commercial airports are assuming roles

few before anticipated.

Major airports now serve as regional multi-modal

surface-transportation nodes and as magnets for

businesses, trade, information exchanges and leisure

activities. As their terminals transform into shopping

malls and artistic venues, airports are also spawning

aviation-linked clusters of hotels; convention, trade

and exhibition facilities; corporate offices; and retail

complexes along with culture, entertainment and

recreation centers. Air gateways, in short, have

become as much commercial destinations as places

of departure; they are urban realms in their own

right, driving and shaping the very fabric of the new

cities they are creating.”

Prof John D Kasarda

Conference Chairman

Director, Kenan Institute

of Private Enterprise,

University of North

Carolina, USA

www.GlobalAirportCities.com


Airport City Pre-conference Master Class

Monday, April 11, 2011(Afternoon)

A pre-conference master class will take place at ACE 2011 following the success and popularity

of last year’s.

The master class leader will provide a fully interactive and expert understanding of the

fundamentals of airport city development.

Workshop Leader:

Professor John D Kasarda,

Director,

Kenan Institute of Private Enterprise,

University of North Carolina, USA

In-depth Learning Opportunity

The airport city model is fast becoming the way forward for many airports and their nearby

communities. Participants will receive state-of-the-art knowledge and strategic guidelines for

planning, designing, financing and developing a successful airport city. Airport managers and

concessionaires, investors and developers, consultants and planners, as well as government

and business leaders will be exposed to the latest issues and trends in airport city and

aerotropolis evolution, along with the challenges and opportunities they offer.

Topics include:

• Understanding the airport city

business model

• Best cases worldwide

• Critical success factors

• Physical and spatial layouts

• Key commercial components

• Basic planning principles

• Architecture and facility design

• Financing commercial developments

• Attracting tenants and users

• Maximising non-aeronautical revenues

• Marketing and branding

• Governance and local community relations

• Meeting sustainability challenges


CONFERENCE DAY 1 Tuesday, April 12, 2011

Welcome AddressES

Greg Principato, President, Airports Council International – North America

Arnold E Perl, Chairman, Memphis-Shelby County Airport Authority

Mayor A C Wharton Jr, City of Memphis

Congressman Steve Cohen, US House of Representatives

Key Note Speakers

Frederick W Smith, Chairman, President and Chief Executive Officer, FedEx

Richard Anderson, Chief Executive Officer, Delta Air Lines

Opening Address: Framing the Airport City & Aerotropolis Concepts

Chairman: Professor John D Kasarda, Director, Kenan Institute of Private Enterprise, University of North Carolina

Refreshment Break sponsored by Daktronics

Session 1: CEO Vision The Aerotropolis Economic Powerhouse

Understanding the economic impact and benefits

of the airport city development on long-term growth

and prosperity.

Larry D Cox, President & Chief Executive Officer,

Memphis-Shelby County Airport Authority

Kim Day, Manager of Aviation, Denver International

Airport

Tan Sri Bashir Ahmad, Managing Director & Chief

Executive Officer, Malaysia Airports Holdings Berhad*

AIRPORT

SPEAKERS

Session 2: Airport Leaders Panel Discussion

The Airport City/Aerotropolis have become key nodes in global

enterprise, economic development and “smart growth” Industry

leaders will share their views on the future impact of the

aerotropolis model and its effects on regional and global trade,

community and environment.

AIRPORT

SPEAKERS

Rajeev Jain, President,

Mumbai International Airport Pvt Limited

Gina Marie Lindsey, Executive Director,

Los Angeles World Airports

Rosemarie S Andolino, Commissioner,

Department of Aviation City of Chicago

John D Clark III, Executive Director & Chief Executive Officer,

Indianapolis International Airport

Bradley D Penrod, Executive Director and Chief Executive

Officer, Allegheny County Airport Authority

Refreshment Break sponsored by Airserv

Session 3: The Rise of the Aerotropolis Business Model –

A Business Concept for all Airports

The airport city/aerotropolis business model is not an exclusive club for

the global super hub, dependent on the size of the airport facility at its core.

Understanding some of the crucial challenges faced by new airport city

developers in design and adapting the existing framework and facilities.

• Vision

• Stakeholders

• Infrastructure

• Investment

• Governance

Wu Nianzu, Chairman, Shanghai Airport Authority

Samuel Lin, Chief Executive Officer, Taoyuan

International Airport Corporation Ltd

Carlos Madeira, Vice President of the Board, ANA

Aeroportos de Portugal

Senior Representative, Dayton International Airport

AIRPORT

SPEAKERS


CONFERENCE DAY 2 Wednesday, April 13, 2011

Stream A Sessions

Session A1: Cargo & Logistics Centres

The role of the air cargo industry on the global economy and

prosperity to the airport location.

• Airport

• Region

• Commercial Companies located at the aerotropolis

Moderator: John D Kasarda, Director, Kenan Institute of Private

Enterprise, University of North Carolina

AIRPORT

SPEAKERS

Patrice Hardel, Managing Director,

Paris-Charles de Gaulle Airport

Warren Jones, Aviation Development Manager,

City of Atlanta, Department of Aviation

Michael Canon, Chief Commercial Officer, Dubai World Central

Bill Burton, Senior Vice President, Hillwood Properties

Refreshment Break sponsored by Faith Group & The JW Group

Session A2: The Integrated Aerotropolis Transport System

The economic reward of a coordinated multimodal freight and

passenger transportation network: Airport, Road, Rail & River.

Moderator: Jim Jarvis, Senior Vice President,

Ricondo & Associates

AIRPORT

SPEAKERS

Scott A Brockman, Executive Vice President &

Chief Operating Officer, Memphis-Shelby County

Airport Authority

Kevin Baker, Executive Director, Piedmont Triad

International Airport

Kiran Merchant, Manager of Aviation Planning,

Port Authority of New York and New Jersey (PANYNJ)

Dr Noel Greis, Director, Center for Logistics and Digital Strategy,

Kenan Institute of Private Enterprise

Mortimer Downey, Senior Advisor, Parsons Brinckerhoff

Session A3: The Airport City Big Build-Vision Into Reality

Master planning, designing and constructing the aerotropolis vision. The

process driven balance in meeting capacity needs and fully utilising the

airport location for airport city development.

• Terminal design/construction

• Transportation infrastructure

• Off airport commercial clusters

Moderator: Eric Peterson, Principal, Architectural Alliance

Joop Krul, Director Airport Development, Schiphol Group

AIRPORT

SPEAKERS

Sunil Harman, Division Director – Aviation Planning,

Land-Use & Grants, Miami International Airport

Bob Bielek, Assistant Director of Aviation,

Houston Airport System*

Curtis Fentress, President & Principal-in-Charge of Design,

Fentress Architects

Benito de Leon, Director, FAA Office of Airport Planning

& Programming*

Dr Seyed Gholamreza Shirazian, IKIA Development Project

Manager, IRAN Airport Company

Refreshment Break sponsored by Dunavant Enterprises

Session A4: Shrinking The Environmental Footprint Of The Airport City

The critical balance between long-term environmental

sustainability, the local community and economic growth.

• Stakeholder consultation

• Land use/noise mitigation

• Air quality

• Building efficiency and sustainable development

• Aircraft operations/ground transportation

Moderator: JB Frost, Vice President, Land Development Services, CH2M Hill

Stewart Dalzell, Deputy Director of Environmental

Planning & Permitting, Massachusetts Port Authority

Elizabeth Leavitt, Director, Aviation Planning and

Environmental Programs , Port of Seattle/Seattle Tacoma

International Airport

Pierre Vidailhet, General Manager, Real Estate Research &

Development, Aeroports de Paris (Hubstart Paris)

Thomas Klin, Vice President, CH2M HILL

AIRPORT

SPEAKERS


Delegates will have the choice to attend one of two concurrent streams

Stream B Sessions

Session B1: Non-Aeronautical Revenue Streams

The ever-important contribution of non-aeronautical revenue

streams to profitability and the airport experience.

• Terminal concessions/duty free/retail/food & beverage

• Car parking

• Airport advertising

Moderator: Chris Le Tourneur, President and Chief Executive

Officer, MXD Development Strategists

Arnaldo Ruiz, Assistant General Manager, Hartsfield-Jackson Atlanta

International Airport

AIRPORT

SPEAKERS

Ken Buchanan, Executive Vice President - Revenue

Management, Dallas/Fort Worth International Airport

Myron Keehn, Vice President - Property Management &

Land Development, Edmonton Airports

Joseph DiDomizio, President & Chief Executive Officer,

Hudson Group

Robert Stanton, Vice President of Business Development, Delaware

North Companies Travel Hospitality Services, Inc

Joseph Waller, Vice President, HMSHost

Refreshment Break sponsored by Faith Group & The JW Group

Session B2: Mixed Land Use & Commercial Property Development

Around Airports

Optimising and implementing the airport location for creative,

commercial mixed land use developments that are synergistic,

delivering mutual long-term benefits to the airports, airlines and

surrounding communities alike. Strategies discussed will include:

• Gaining consensus and collaboration amongst multiple stakeholders

• Non-aeronautical revenue generation

• Aeronautical related revenue generation

• “Green” economic development approaches

• Identifying owner/tenant market with transfer application potential

• Positioning the airport to attract and retain employees

Moderator: Kevin Wayer, Co-President and International

Director, Public Institutions, Jones Lang LaSalle

John Terrell, Vice President of Commercial

Development, Dallas/Fort Worth International Airport

Ronan Furlong, Senior Development Manager,

Commercial Department, Dublin Airport Authority

Gregg Wollard, PE, AAE, Senior Airport Planner, Project

Development, Metropolitan Washington Airports Authority

Kurt Little, Managing Director, Public Institutions,

Jones Lang LaSalle

Tim Barry, Senior Consultant, Real Estate Strategist,

HOK Advance Strategies

Session B3: New Financial Models For Airport City Investment

AIRPORT

SPEAKERS

How has the long-term vision and master plan of the airport city

evolved Has reality bitten or should airport cities be viewed

as an essential component of wider economic development

What lies ahead

• New financial investment vehicles

• Alternative partnership funding: private and public

• New opportunities

Moderator: Sotiris Pagdadis, Principal,

PricewaterhouseCoopers (PwC)

AIRPORT

SPEAKERS

Juan Luis Chevalier, President, Panatropolis

Marsha Stone, Chief Financial Officer,

Indianapolis International Airport

Patrick Heck, Chief Financial Officer, Denver

International Airport

Luiz Antônio Athayde, Strategic Investment Undersecretary,

Economic Development Secretariat, Minas Gerais State Government

Refreshment Break sponsored by Dunavant Enterprises

Session B4: Smart Airport Cities

Smart airport cities are evolving that are electronically connected

to the world, environmentally sustainable, and economically

efficient. They increasingly represent the way forward for airport

city and aerotropolis development.

• Enhancing electronic connectivity

• Improving passenger experiences

• Airport and regional competitiveness

Moderator: Joe Licitra, Sales Director, North America, SITA

AIRPORT

SPEAKERS

Dom Nessi, Chief Information Officer,

Los Angeles World Airports

Senior representrative from GMR Group

Greg Lindsay, Contributing Writer, Fast Company

Tom Murcott, Executive Vice President/Chief Marketing Officer,

Gale International

* Denotes speaker invited

Topics and speakers are subject to change without prior notice.


About the Host

Ranked the world’s busiest cargo hub

for 18 consecutive years and recognised

as America’s first aerotropolis, it is little

wonder that Memphis International

Airport is considered a pioneer of airport

city development.

The term ‘aerotropolis’ was first coined

by Dr John Kasarda in his article for the

July 2006 edition of Fast Company in

which he defined it as a community

that grows, or is even created, with

an airport as its economic engine. He

singled out Memphis as the best example

of this.

So why has Memphis International

Airport been such a success The story

begins in a most unlikely place – the halls

of the Tennessee General Assembly.

There, in 1969, enabling legislation

established the Memphis-Shelby County

Airport Authority, allowing the airport

to invest, grow and prosper to meet the

aviation and economic development

needs of the region.

While leadership has proved essential

in forging the aerotropolis vision,

Memphis has also been able to draw on

two great historical strengths – music

and logistics.

“To understand Memphis’ aerotropolis

evolution, you first must understand

Memphis. Ours is a city that takes pride in

its leadership and its position in both the

world of tourism and entertainment, and

the world of international distribution

and logistics,” says Larry Cox, president

and CEO of the Memphis-Shelby County

Airport Authority.

FedEx established its world

headquarters at Memphis International in

1973 and today processes an average of

two million packages per night through

this hub, along with a considerable

amount of other airfreight.

The city also boasts a rich musical

heritage; first as the home of Blues with

the historic Beale Street district spawning

many musical greats, to another Gospel

and Country inspired icon, Elvis Presley.

Memphis has been an important

distribution hub since the 19th

century when lumber and cotton were

transported by river and rail. Today this

has been surpassed in overall economic

impact by air cargo, with Memphis now

boasting the globe’s largest, fastest and

most well connected logistics complex.

“In just three years since the term

aerotropolis appeared, Memphis has

taken great strides to earn the title we

have been offered. I have no doubt we

will more than earn it in the future,”

comments Cox.

t

Travelling to the US

Please note that visa applications should be made

at least one month before your departure. Upon

registration, you can request a ‘Letter of Invitation’

from Insight Media. For more information on

visa requirements, please contact your local

American embassy.

Contact Teresa Heitor

t. +44 (0) 208 831 7509

e. teresa@globalairportcities.com

Official Carrier

Delta Air Lines is the official airline for Airport Cities

2011. Further information will be included in Joining

Instructions sent on receipt of registration.


Monday, April 11, 2011 (Morning)

Spring Creek Ranch

Golf Tournament

Hosted by Memphis-Shelby

County Airport Authority

A challenging, unique and naturally beautiful Jack

Nicklaus Signature course ranked as one of the best

golf courses in Tennessee. Meticulously maintained in

tournament condition year round.

Avid golfers are encouraged to take part in this golf

morning. This is a good opportunity to relax and get to

know other delegates before the start of the event.

SPACES ARE LIMITED AND WILL BE ALLOCATED ON A

FIRST COME FIRST SERVED BASIS.

If you wish to attend, please indicate on the

registration form and return as soon as possible.

The cost of the golf tournament, including lunch,

$150.00 per person

Monday, April 11, 2011(Morning)

Airport City Tour

Hosted by Memphis-Shelby

County Airport Authority

The Airport City Tour will encompass the

passenger hub and airfield of Memphis

International Airport. Airside points of interest

will include the new Cargo Central facility,

FedEx, United Parcel Service Southern Regional

operation, and the new Tennessee Air National

Guard Base.

Beyond the airfield, the tour will include a visit to

the new $200 million Burlington Northern Santa

Fe intermodal facility which is capable of 1 million

annual cargo lifts using eight wide-span cranes

that are nine stories tall. Two stops will allow

participants to see two Memphis Aerotropolis

industries in full operation.

Monday, April 11, 2011 (Evening)

Welcome Reception

Hosted by Memphis-Shelby County Airport Authority

and Memphis Convention & Visitors Bureau

ACE 2011 participants are invited to attend the Welcome Reception and opening ceremony held in the

Grand Ballroom at the official conference hotel, The Peabody Memphis. Delegates can take advantage

of this networking evening to meet fellow delegates, speakers, sponsors and exhibitors in a relaxed and

luxurious atmosphere.


Tuesday, April 12, 2011 (Evening)

Gala Evening

Hosted by

Memphis-Shelby County

Airport Authority

All ACE 2011 participants are invited to the Gala

Evening held at Graceland!

Walk in the footsteps of ‘the king of Rock ‘n’ Roll’ at

Elvis Presley’s home.

Memphis style food will be served as delegates

tour ‘the king’s’ home, car museum, custom jets

and other great exhibits. Do not miss this once

in a lifetime opportunity to see inside the world

of ‘the king’.

©EPE, Reg. U.S. Pat. & TM Off.


Wednesday, April 13, 2011 (Evening)

Farewell Reception and Handover Ceremony

Hosted by Denver International Airport

Join fellow delegates in welcoming next year’s Airport Cities host, Denver International

Airport, for the Handover Ceremony, as well as congratulating Memphis-Shelby County

Airport Authority on hosting Airport Cities 2011. The Denver-style reception will be held

in the Skyway Room at The Peabody Memphis Hotel where attendees will experience a

real Colorado welcome!

Wednesday or Thursday,

April 13/14, 2011 (Night)

FedEx Global

Hub Tour

Hosted by FedEx

With over 4,000 employees

during the day and 8,000

at night, this unbelievable

facility keeps Memphis

and FedEx connected to

any point on the globe.

Supporting the largest air

cargo fleet in the world,

the Memphis hub handles

about 3.3 million packages

per day. Attendees are

invited to sign up for the

tour which will operate

between 22:00 - 02:00.

Wednesday

April 13, 2010

FULL

Thursday,

April 14, 2010

FULL


About the Hotel

The Peabody Memphis

In the heart of ‘Blues City,’ you will find The Peabody

Memphis, a magnificent Mobil Four-Star, AAA Four-

Diamond historic hotel.

Their convenient downtown location is just blocks from

Beale Street, the Memphis Rock ‘n’ Soul Museum, the

Gibson Guitar Factory, the FedExForum, the National

Civil Rights Museum, Sun Studio, and the Memphis Cook

Convention Center.

The Peabody itself is also one of Memphis’ most popular

attractions - The Peabody Duck march to and from the

Grand Lobby daily at 11am and 5pm in a time-honoured

tradition dating back to 1933.

The Peabody Memphis hotel is legendary, charming,

elegant and grand. Whether visiting for business or

leisure, the Southern hospitality is sure to exceed your

expectations!

Upon registration, delegates will receive details on

booking into the hotel at reduced rates.


Exhibition Floorplan

The Grand Ballroom

The Peabody Memphis Hotel

Rates:

Single

(10x10 sqft)

US$5,750

Double

(20x10sqft)

US$11,000

29

Available Booths


28

27

Sold Booths


Insight Media reserves

the right to change the

floorplan due to unforeseen

circumstances. Correct as of

February 1, 2011

Exhibitors

2 Global Airport Cities

3 FedEx

4 Commercial Advisors LLC

& Commercial Alliance

Management

8 Airports Consultants Council

9 Zoeftig

10 Denver International Airport

11 Fentress Architects

12 Architectural Alliance

13 Simcore

14 CH2M HILL

15 Inform GmbH

16 HMS Host

17a Taoyuan International

Airport Corporation Ltd

18 Delta Air Lines

19 Airport Seating Alliance

20 Ricondo & Associates

21 Memphis-Shelby County

Airport Authority

22 PricewaterhouseCoopers (PwC)

23 SITA

25 IKIA

26 Arconas

27 ServiceTec International, Inc

28 Energy Systems Group

29 USA Eagle Carports

30 Airport Plazas, LLC

31 Chromcraft Group

32 Parsons Brinckerhoff

33 Jones Lang LaSalle

34 INMAN-EMJ Construction

35 Embry Riddle Aeronautical

University

37 Airport Improvement

38 Odebrecht

39 ACI NA

For exhibition enquiries contact Andrew Hazell +44 (0)208 831 7518 or andrewh@globalairportcities.com


Registration form

world conference & exhibition

Personal Details

Title: ______________ First Name:__________________________________ Last Name:_______________________________

Name of Organisation:_____________________________________________ Job Title:_________________________________

Postal Address:___________________________________________________________________________________________

City: _________________________________________________Country:__________________Postcode: _________________

Tel: ______________________________________Mobile: ________________________________________________________

Fax: ______________________________________Email:__________________________________________________________

Registration Fees

ACI Member

Non-ACI Member

US$1,305/€1,044

US$1,800/€1,440

Airport Cities Workshop attendance US$350/€280 per person

Golf Tournament without club hire US$150/€120

Golf Tournament With club hire US$190/€152

For multiple registrations of 3 or more people, please contact us at:

teresa@globalairportcities.com or +44 (0) 208 831 7509

Networking Activities (Please note that these must be booked in advance of the event)

If you wish to attend our free networking activities, please tick the relevant box (included in the registration price)

Airport City Tour Welcome Reception Gala Evening Farewell Reception

Payment

I will pay a total of: ____________________

Cheque or bank draft made payable to Insight Media Ltd, 26-30 London Road, Twickenham, Middlesex, TW1 3RW, UK

Direct bank transfer to Barclays Bank PLC, Hounslow Business Centre, 210 High Street, Hounslow, Middlesex TW3 1DL, UK

US Account No: 82571955, Sort Code: 20 42 73, IBAN: GB61 BARC 2042 7382 5719 55, SWIFT CODE: BARC GB22

Quoting Ref: Insight Media Ltd, ACE2011 + Surname

EURO Account No: 59857200, Sort Code: 20 42 73, IBAN: GB38 BARC 2042 7359 8572 00 SWIFT CODE: BARC GB22

Quoting Ref: Insight Media Ltd, ACE2011 + Surname

Visa, Mastercard or American Express credit card as authorised below:

Card Type:_________________________ Card Number:_________________________________________________________________________

Start Date:_________________________ Expiry Date: ________________________________Security No:_________________________________

Name on Card:________________________________________________________________Date:______________________________________

Billing address:__________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________

Please register me for this event. I agree to abide by these terms, ticking the box will be accepted as a digital signature.

Terms & Conditions

Insight Media occasionally makes its delegate lists available to selected

industry third parties. By completing this form, attendees give permission

to pass their contact details to attendees and exhibitors to this event.

If such permission is denied please tick this box.

Insight Media has a 30-day payment policy and reserves the right to refuse

entrance to the conference if payment is not received prior to the

event. Conference fees include attendance at the event, all conference

documentation, morning and afternoon refreshment breaks.

Delegate Cancellation Policy: Cancellations must be received in writing

four (4) weeks before the event and will be subject to a 20% processing fee.

Fax back to 0208 831 7501 or email to teresa@globalairportcities.com

Programme, Sponsorship & Exhibition

Andrew Hazell

andrewh@globalairportcities.com

+44 (0)208 831 7518

If you have any questions please contact us:

Conference Information

Teresa Heitor

teresa@globalairportcities.com

+44 (0)208 831 7509

Payment Information

Bal Sanghera

bal@insightgrp.co.uk

+44 (0)208 831 7506

web:jan2011

For latest information visit www.GlobalAirportCities.com

More magazines by this user
Similar magazines