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Human Resources

Human Resources

Human

Published quarterly and distributed to every golf course operator in Canada, Golf Business Canada is a uniquely targeted and comprehensive look into all the departments of a golf operation. To send your feedback on this edition, please contact the editorial team at ngcoa@ngcoa.ca. Golf Business Canada Stressed Out As the summer ends and student employees return to school, many golf course owners and operators are faced with the reality of reduced staff and a heavy workload. The result is very long and exhausting work days with high levels of stress. Stress is a common topic of conversation, but how to deal with stress is not. Stress results from both the good and the bad things that happen to us. If we did not feel any stress, we would not be alive! Stress becomes a problem when we are unsure how to handle an event or a situation. Understanding stress and implementing some healthy coping strategies can help golf course owners and operators focus on their business and continue to perform at their optimal level – even on the longest and most challenging days. UNDERSTANDING STRESS Your feelings about the events in your life are very important. By understanding yourself and your reactions to stressful events, you can learn to handle stress effectively. The best place to start is by figuring out what produces stress in your work life, such as: • Major events in your life: purchasing a golf course, major renovations to your course, crisis management, moving for employment, marital issues, etc. • Long-term worries: financial or economic problems, legal concerns for your golf course, succession plan for your business, etc. • Daily hassles: no-shows on the tee sheets, rude customers, not enough customers, machines that constantly break down, new technologies, staff management, etc. The Importance of Coping with Stress Disclaimer: The content of this article is for informational purposes only. It is not intended and does not serve as medical or mental health advice. 26 Golf Golf Business Canada Business Canada 27

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