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TREASURY MANAGEMENT Payment Network Growth Credit Credit Card Card Growth Growth • • Visa Visa billpayment billpayment transactions have transactions have been been growing growing at at a a rate rate of 25% of 25% per per year* year* • • Industry Industry wide wide statistics statistics at at a glance a glance – – Debit Debit products products represent approximately 53% represent of all card approximately 53% of all card payments** payments** – – Card Card acceptance acceptance for utility for utility payments payments has nearly has nearly doubled doubled over over the last the last seven seven years years from 41% from 41% 81%**** 81%**** – – Credit Credit customers customers are shifting are shifting into into Rewardsbased programs Rewardsbased programs *Visa **Bureau of Economic Analysis, 2007 ****Chartwell, September 2007 ACH ACH Growth Growth • • ACH ACH payments payments increased increased by 13.4% by 13.4% in in 2007 2007 from from 2006* 2006* – – WEB WEB increased increased 27% 27% – – TEL TEL increased increased 14% 14% • • ACH ACH payments payments totaled totaled $31 trillion $31 trillion in in 2006, 2006, accounting accounting for 91% for 91% of of the the value value of of all electronic all electronic payments** payments** *NACHA **2007 Federal Reserve Payments Study ATM ATM Pinless PinlessDebit Growth Growth • • Recent Recent changes changes in in ATM Network ATM Network policies policies now now allow ATM allow ATM card card holders holders to to use use their ATM their ATM card card to to pay pay bills bills in in cardnotpresent cardnotpresent environment environment • • No No need need to to enter enter a a PIN PIN • • Only Only four four ATM ATM Networks support: Networks support: – – Star, Star, NYCE, NYCE, Pulse Pulse and Accel and Accel • • Reserved Reserved for for bill bill payment billers payment billers only only – Utilities – Utilities – Education – Education – Government – Government – Insurance – Insurance – Cable/Satellite – Cable/Satellite • • Web, Web, IVR, IVR, Live Live Agent, Recurring Agent, Recurring Payment, Payment, Kiosk Kiosk 6
TREASURY MANAGEMENT What Billers Receive… . Billers benefit from offering additional payment channels – Improve cash flow by settling funds sooner – Reduce payment processing and checkhandling costs – Reduce expenses created by delinquent accounts – Reduce the number of customer service calls and related expenses – Reduce chargeoffs by instantly shifting all nonpayment risk to the financial institution once card transactions are authorized – Increase customer satisfaction and loyalty – Customers surveyed favor credit card payments by almost a 2 to 1 margin over all other types of payment options* Billers now have payment network cost nightmare – Credit Card (Up to 2.5%), ATM (~$.70), ACH ($.10) *Javelin Strategy & Research, 2007 7
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