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Dear Shop Owner, We always appreciate ... - SGCNetwork.Com

Dear Shop Owner, We always appreciate ... - SGCNetwork.Com

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<strong>Dear</strong> <strong>Shop</strong> <strong>Owner</strong>,<br />

<strong>We</strong> <strong>always</strong> <strong>appreciate</strong> independent auto glass facilities that are interested in participating<br />

in our national affiliate network. If you have been in business and active with SGC for<br />

one full year, you may complete and submit the following application for immediate<br />

consideration.<br />

Be sure to read the requirements and terms of the document thoroughly and complete all<br />

questions. Certain details and requests are very specific. Incomplete applications, or those<br />

received without the required attachments will not be accepted. If you have not been in<br />

business and active in the SGC National <strong>Shop</strong> Database for one full year, your application<br />

will not be reviewed and you will need to re-apply at the end of one year.<br />

Please mail the application packet to the address listed below. If you have internet access,<br />

you can visit the www.<strong>SGCNetwork</strong>.com web site where a template of this application<br />

has been posted.<br />

If you are a new business & would like to be added to the SGC National <strong>Shop</strong> Database<br />

for customer preference billing, please call <strong>Shop</strong> Care at 614-602-2120 to have an Add<br />

New <strong>Shop</strong> form faxed or emailed.<br />

Thank you,<br />

SGC Network Operations Department<br />

2400 Farmers Drive, 5 th floor<br />

Columbus, Ohio 43235<br />

Safelite Glass Corp.<br />

Network Service Group<br />

2400 Farmers Dr. 5 th Floor<br />

Columbus, Ohio 43235<br />

Phone: 614-602-2120<br />

Rev.05/11


Rev.05/11<br />

SGC NETWORK APPLICATION ================================<br />

Please complete the following details. Be sure to read the requirements & terms to make sure your<br />

application packet is complete. PLEASE NOTE: You must be in business & active in the SGC National<br />

<strong>Shop</strong> Database for one full year before your application to be a Network Participant will be considered.<br />

<strong>Com</strong>pany Name: _________________________________________________________________________<br />

Federal Tax ID: __________________________________or SS# _________________________________<br />

Physical Address: _________________________________________________________________________<br />

City / State: _______________________________________ Zip: ______________________________<br />

E-mail Address: ________________________________ <strong>We</strong>bsite: _________________________________<br />

Phone #: _________________________________ Fax #: __________________________________<br />

MAILING ADDRESS (if different from above):<br />

NAME - ________________________________________________________________________________<br />

ADDRESS - _____________________________________________________________________________<br />

CITY / STATE - ___________________________________________ZIP____________________________<br />

:::HOW LONG HAS YOUR SHOP BEEN IN BUSINESS WITH SGC ? _________ years<br />

• Being active with SGC for one full year is required.<br />

:::HOW MANY ACTUAL STOREFRONT LOCATIONS DO YOU HAVE ? ________<br />

• If you have multiple shops, please attach a page listing the addresses and phone/fax numbers of each.<br />

:::SERVICE CAPABILITIES<br />

• Hours of Operation: <strong>We</strong>ekdays _____am to _____pm // Sat _____am to _____pm // Sun _____am to _____pm<br />

• Is your shop: In-<strong>Shop</strong> Only ________ Mobile Work Only ________ In-<strong>Shop</strong> & Mobile Capable ________<br />

- Repair Only ________ Replacement Only _______ Full Service ________ (Repair & Replace)<br />

• If you offer mobile service, what is your general mobile range/radius ? _________ miles<br />

• Are you able to receive job notifications / work orders by Email ? __________ (Yes / No)<br />

• How many technicians do you have per store location ? ________<br />

- Is the glasswork performed by self and/or your employees? __________ (Yes / No)<br />

• What training and certifications do your technicians have ? _____________________________________<br />

• Please send evidence of ongoing training and/or certifications with the application packet.<br />

• Are you a member of the BBB ? __________ (Yes / No) If Yes, what is your rating ? __________


SGC Network Application – Page 2 Rev.05/11<br />

-------------------------------------------------------------------------------------------------------------------------------------<br />

:::ADDITIONAL REQUIREMENTS AND TERMS:::<br />

Please read the details below to ensure you fulfill these requirements. Be sure to include the three items<br />

listed, with your completed application.<br />

YOU MUST BE ACTIVE WITH SGC FOR ONE YEAR BEFORE SENDING AN APPLICATION.<br />

[1] PLEASE SUPPLY PHOTOGRAPHS OF THE FOLLING ALONG WITH YOUR APPLICATION:<br />

MOBILE ONLY SHOPS:<br />

• a photograph of your business vehicle, showing the company name or logo.<br />

ALL OTHERS:<br />

• a photograph of your business vehicle, showing the company name or logo.<br />

• a photograph or your storefront, clearly and legibly showing the company name.<br />

To preserve the quality of your photos, we suggest you mail your application packet.<br />

[2] SGC NETWORK MEMBERS ARE REQUIRED TO MAINTAIN COMMERCIAL LIABILITY INSURANCE.<br />

• Potential network members must carry at least $500,000 in general commercial liability<br />

coverage. Please attach a copy of your current certificate of insurance, verifying your coverage<br />

amounts and policy expiration date. This is non-negotiable. This standard applies to all shops<br />

regardless of size, number of personnel, or service capabilities.<br />

[3] ALSO SEND EVIDENCE OF ONGOING TRAINING AND/OR TRAINING CERTIFICATE(S).<br />

This form is not the contractual agreement, only an application. An actual contract offer will be sent to you<br />

upon acceptance of your application.<br />

<strong>Com</strong>pleted by: _______________________________________ Title: _______________________________<br />

Printed Name: _______________________________________ Date: _______________________________<br />

MAIL THIS DOCUMENT TO : SGC NETWORK / ATTENTION – NETWORK OPERATIONS<br />

2400 FARMERS DRIVE, 5 th FLOOR COLUMBUS, OHIO 43235<br />

FAX: 614-210-9504


SGC SGC Network Network Contact Contact Directory<br />

Directory<br />

<strong>Shop</strong> <strong>Shop</strong> Care Care phone phone number number 614 602 602-2120 602<br />

2120 (General Inquiries).<br />

You will be presented with an automated directory. Please select the appropriate option –<br />

[] (Please dial 1-866-685-3106 for our Verification Department)<br />

[] Option 2 to check on the status of an invoice or a payment<br />

[] Option 3 for pricing approvals<br />

[] Option 4 for EDI related questions and help with the <strong>SGCNetwork</strong>.com web site<br />

Fax Lines:<br />

- (614) 210-9502 fax line for your paper invoices<br />

- fax proof of purchase documents to (614) 210-9564<br />

<strong>We</strong> strongly encourage you to e-mail your inquiries to us:<br />

<strong>Shop</strong>Care <strong>Shop</strong>Care@safelite.com <strong>Shop</strong>Care<br />

- Invoice status statements, payment details & general questions.<br />

Pric PricingApproval<br />

Pric PricingApproval<br />

ingApproval@safelite.com ingApproval<br />

- Submit requests for special glass and part approvals.<br />

EDIhelp EDIhelp@safelite.com EDIhelp EDIhelp<br />

- EDI and Online Invoicing questions.<br />

CustomerSatisfaction<br />

CustomerSatisfaction@safelite.com CustomerSatisfaction<br />

- Customer service concerns. ( 1-800-835-2257 )<br />

<strong>SGCNetwork</strong>Help<br />

<strong>SGCNetwork</strong>Help@safelite.com <strong>SGCNetwork</strong>Help<br />

- <strong>We</strong>bsite password & profile help. Network questions.<br />

Links:<br />

- sgcnetwork.com/join_terms.jsp Apply for network membership<br />

- sgcnetwork.com/new_user.jsp <strong>SGCNetwork</strong>.com web site registration<br />

- sgcnetwork.com/guest.jsp Learn more about the SGC Network<br />

- sgcnetwork.com/eft_terms.jsp To apply for EFT payments<br />

- sgcnetwork.com/news.jsp What's new on <strong>SGCNetwork</strong>.com<br />

SGC Features you should should be using :<br />

:<br />

• <strong>SGCNetwork</strong>.com web site<br />

• Help Library<br />

• Emailed work orders<br />

• Re-Fax work orders<br />

• Online Invoicing / EDI Invoicing<br />

• EFT

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