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Your Appointment in Palm Beach Gardens Made Easy

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E Y E I N S T I T U T E<br />

www.bascompalmer.org<br />

Toll Free 800-329-7000<br />

Bascom <strong>Palm</strong>er Eye Institute<br />

900 N.W. 17th Street • Miami, FL 33136<br />

305-326-6000<br />

Bascom <strong>Palm</strong>er Eye Institute at <strong>Palm</strong> <strong>Beach</strong> <strong>Gardens</strong><br />

7101 Fairway Drive • <strong>Palm</strong> <strong>Beach</strong> <strong>Gardens</strong>, FL 33418<br />

561-515-1500<br />

Bascom <strong>Palm</strong>er Eye Institute Ret<strong>in</strong>a Center at Naples<br />

NCH Medical Plaza • 311 9th Street North<br />

Naples, FL 34102<br />

239-659-EYES (3937)<br />

Bascom <strong>Palm</strong>er Eye Institute at Plantation<br />

1000 South P<strong>in</strong>e Island Road<br />

Plantation, FL 33324<br />

954-465-2700<br />

YAME-PBG-07/06<br />

PALM BEACH GARDENS<br />

BASCOM PALMER<br />

EYE INSTITUTE<br />

<strong>Your</strong><br />

appo<strong>in</strong>tment<br />

m a d e e a s y.<br />

E Y E I N S T I T U T E


WELCOME TO BASCOM PALMER<br />

Welcome to Bascom <strong>Palm</strong>er Eye Institute at<br />

<strong>Palm</strong> <strong>Beach</strong> <strong>Gardens</strong>, part of the University<br />

of Miami Miller School of Medic<strong>in</strong>e. We are<br />

committed to the protection and preservation<br />

of the treasured gift of sight, and are honored<br />

that you have entrusted your vision to us.<br />

We strive to exceed your expectations every<br />

time you visit us.<br />

The <strong>in</strong>formation <strong>in</strong> this brochure will let you<br />

know how to prepare for your appo<strong>in</strong>tment,<br />

what you will need to br<strong>in</strong>g with you, how to<br />

get here and what to expect dur<strong>in</strong>g your visit.<br />

Bascom <strong>Palm</strong>er<br />

is proud to be<br />

America’s Best<br />

Eye Hospital.<br />

Ranked #1 <strong>in</strong><br />

ophthalmology by<br />

U.S. News & World<br />

Report.<br />

(2006, 2005, 2004, 1998, 1994)<br />

Read<strong>in</strong>g this entire brochure <strong>in</strong> advance<br />

of your appo<strong>in</strong>tment will help ensure<br />

a pleasant visit.


REMEMBER<br />

TO BRING<br />

THESE ITEMS<br />

❑ <strong>Your</strong> prescription eyeglasses and all<br />

medications, <strong>in</strong>clud<strong>in</strong>g eye drops<br />

❑ All pert<strong>in</strong>ent medical records related to<br />

your eyes or vision, <strong>in</strong>clud<strong>in</strong>g x-rays, MRI<br />

and CT scans of your eye, ophthalmic<br />

diagnostic test results, ophthalmic surgical<br />

notes and summary letters from doctors<br />

❑ Insurance card or proof of <strong>in</strong>surance coverage<br />

❑ Authorization or referral forms if required<br />

by your <strong>in</strong>surance company<br />

WHAT TO EXPECT<br />

ON YOUR VISIT<br />

As our patient, you will receive the f<strong>in</strong>est<br />

ophthalmic care available. You will benefit from<br />

hav<strong>in</strong>g all necessary exam<strong>in</strong>ations, diagnostic<br />

tests and medical procedures <strong>in</strong> one location.<br />

Because we aim to perform all necessary tests<br />

on the day of your appo<strong>in</strong>tment to avoid the<br />

need for multiple visits, please be aware that<br />

the appo<strong>in</strong>tment may take three to four hours.<br />

Questions for your doctor:<br />

You may want to br<strong>in</strong>g read<strong>in</strong>g materials and<br />

a sweater as the build<strong>in</strong>g is generally cool.<br />

If you require someth<strong>in</strong>g to eat or dr<strong>in</strong>k dur<strong>in</strong>g<br />

your appo<strong>in</strong>tment, you are welcome to br<strong>in</strong>g<br />

a snack. For your convenience, several restaurants<br />

are with<strong>in</strong> walk<strong>in</strong>g distance of Bascom<br />

<strong>Palm</strong>er and vend<strong>in</strong>g mach<strong>in</strong>es are located <strong>in</strong><br />

the adjacent Bascom <strong>Palm</strong>er Surgery Center.


Notes<br />

FINANCIAL<br />

INFORMATION<br />

Please note that payment, <strong>in</strong>clud<strong>in</strong>g<br />

co-payments and deductibles, is collected at<br />

the time of your appo<strong>in</strong>tment unless prior<br />

arrangements are made.<br />

For your convenience, payment may be made<br />

with cash, personal check, MasterCard, Visa,<br />

American Express or Discover.<br />

For questions regard<strong>in</strong>g <strong>in</strong>surance<br />

or bill<strong>in</strong>g, please call our<br />

Patient F<strong>in</strong>ancial Services office at:<br />

305-326-6340 or<br />

800-329-7000, ext. 6340.<br />

Notes:<br />

A few days before your scheduled visit, our<br />

automated patient appo<strong>in</strong>tment operator<br />

may call to rem<strong>in</strong>d you of your upcom<strong>in</strong>g<br />

appo<strong>in</strong>tment. After listen<strong>in</strong>g to the message<br />

on the phone, simply push "1" to confirm<br />

your appo<strong>in</strong>tment.<br />

If you are unable to keep your appo<strong>in</strong>tment,<br />

push "5" and it will be cancelled.<br />

It’s that easy! If you have caller ID on your<br />

phone, you will see "ClientTell" as the caller.<br />

It is our pleasure to call you and rem<strong>in</strong>d you<br />

of your upcom<strong>in</strong>g visit.


TRAVELLING TO<br />

YOUR APPOINTMENT<br />

Naples<br />

•<br />

<strong>Palm</strong> <strong>Beach</strong><br />

<strong>Gardens</strong><br />

• •<br />

Plantation<br />

Miami•<br />

Bascom <strong>Palm</strong>er Eye Institute at <strong>Palm</strong><br />

<strong>Beach</strong> <strong>Gardens</strong> is located at 7101 Fairway<br />

Drive, <strong>Palm</strong> <strong>Beach</strong> <strong>Gardens</strong>, Florida. Bascom<br />

<strong>Palm</strong>er’s new <strong>Palm</strong> <strong>Beach</strong> <strong>Gardens</strong> campus<br />

opened <strong>in</strong> the summer of 2006. It is located<br />

at the corner of PGA Boulevard and Fairway<br />

Drive across from the entrance to the<br />

Florida Turnpike.<br />

If you would like detailed driv<strong>in</strong>g directions,<br />

please visit our web site at:<br />

www.bascompalmer.org<br />

or call 800-329-7000, ext. 82.<br />

<strong>Your</strong> pupils may be dilated dur<strong>in</strong>g your visit<br />

mak<strong>in</strong>g them sensitive to light and caus<strong>in</strong>g<br />

blurred vision for several hours. Therefore,<br />

we ask that you br<strong>in</strong>g someone with you to<br />

drive you home because driv<strong>in</strong>g with dilated<br />

pupils is not safe or advisable.<br />

Free park<strong>in</strong>g is available adjacent to the build<strong>in</strong>g.<br />

If you are unable to f<strong>in</strong>d someone to drive<br />

you to your appo<strong>in</strong>tment or you require<br />

hotel accommodations dur<strong>in</strong>g your visit<br />

to Bascom <strong>Palm</strong>er, the Patient Services<br />

Department can arrange for transportation<br />

services and hotel reservations.<br />

For arrangements and fees, please call<br />

561-515-1526.<br />

Please note, a m<strong>in</strong>imum of two work<strong>in</strong>g days<br />

is required for transportation arrangements.<br />

Open flap to view map


Toll Booth<br />

Mirasol<br />

Walk<br />

Medical Office<br />

Build<strong>in</strong>g<br />

Surgery<br />

Center<br />

Fairway Drive<br />

Ballen Isles<br />

Country Club


PATIENT SERVICES AT BASCOM PALMER<br />

Bascom <strong>Palm</strong>er patients receive exceptional Bascom <strong>Palm</strong>er also provides patients with<br />

care rang<strong>in</strong>g from rout<strong>in</strong>e eye exam<strong>in</strong>ations a full spectrum of state-of-the-art vision<br />

to specialized treatment <strong>in</strong> all eye diseases<br />

correction procedures and safe, effective<br />

and disorders. The highest standard of<br />

cosmetic treatments to revitalize and renew<br />

care that is delivered to each patient,<br />

appearance. These services <strong>in</strong>clude:<br />

every day, is the keystone of our reputation.<br />

• Aesthetic Eyelid and Facial Surgery<br />

Patient consultation, diagnosis and treatment<br />

are available with<strong>in</strong> these core Patient<br />

• LASIK and Other Vision Correction Surgeries<br />

• Botox® Injections<br />

Service Centers*:<br />

Please call 800-329-7000 for additional <strong>in</strong>formation,<br />

or visit our website, www.bascompalmer.org.<br />

• Vitreoret<strong>in</strong>al Diseases and Surgery<br />

• Glaucoma<br />

Our staff is eager to assist you.<br />

• Corneal and External Diseases<br />

• Laser Vision Correction<br />

• Neuro-Ophthalmology<br />

CONSIDERING LASIK OR OTHER<br />

VISION CORRECTION PROCEDURES<br />

• Ocular Oncology<br />

• Ophthalmic Plastic and Reconstructive Surgery<br />

Bascom <strong>Palm</strong>er offers the most<br />

up-to-date eye care procedures<br />

• Pediatric Ophthalmology and Strabismus<br />

that allow you to see near, far<br />

• Comprehensive Ophthalmology<br />

and everywhere <strong>in</strong> between –<br />

without eyeglasses. To f<strong>in</strong>d out which procedure<br />

is best for you, call 1-877-GO-LASIK.<br />

* Patient Service Centers may vary by location

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