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Loud and Clear - Clarity English language teaching online

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Using technology to teach writing - see over page<br />

<strong>Loud</strong> <strong>and</strong> <strong>Clear</strong><br />

October 2007<br />

No.23<br />

FREE upgrade<br />

<strong>Clarity</strong> is offering a free<br />

upgrade to Business Writing<br />

for any institution which has<br />

purchased either the previous<br />

version of the program or The<br />

Report Writer at any time in<br />

2007.<br />

Online subscribers will be<br />

upgraded automatically;<br />

network users should contact<br />

<strong>Clarity</strong> for their upgrade as<br />

soon as possible, <strong>and</strong> not<br />

later than the end of the year.<br />

If you purchased The Report<br />

Writer before 2007 <strong>and</strong> would<br />

like to upgrade to Business<br />

Writing, please contact<br />

<strong>Clarity</strong> for your special<br />

upgrade rate.<br />

info@clarity.com.hk<br />

Road to IELTS<br />

transcripts<br />

Transcripts for all 24 listening<br />

tests in Road to IELTS are<br />

now available to teachers on<br />

www.<strong>Clarity</strong>Support.com.<br />

Follow the instructions on the<br />

site to get your password.<br />

CONTACTS<br />

UK Office<br />

PO Box 625, Godalming,<br />

GU7 1ZR, UK<br />

Tel: 0845 130 5627<br />

Fax: 0845 130 5647<br />

Email: melissa.pink@clarity.com.hk<br />

Hong Kong Office<br />

PO Box 163, Sai Kung, Hong Kong<br />

Tel: (+852) 2791 1787<br />

Fax: (+852) 2791 6484<br />

Email: info@clarity.com.hk<br />

O<br />

f all the areas of Business <strong>English</strong>, it is<br />

writing that has changed most<br />

dramatically with the development of<br />

technology over the last ten years. SMS, chat<br />

<strong>and</strong> email, which hardly existed in the 1990s,<br />

are now central to business communication;<br />

the poor old memo, once a staple of the<br />

Business <strong>English</strong> class, has ceased to be. An<br />

effective business writing course therefore<br />

requires a strong ICT element, with learners<br />

actually at the keyboard. <strong>Clarity</strong>’s Business<br />

Writing is the latest addition to a surprisingly<br />

slim portfolio of resources on the market.<br />

Business Writing, in a nutshell, helps<br />

learners to develop their ability to produce<br />

effective emails, letters, reports <strong>and</strong> other<br />

electronic communication through a process of<br />

presentation <strong>and</strong> practice. Presentation takes<br />

many forms: working on model business<br />

documents; listening to short talks; attempting<br />

quizzes. The topic matter is always up-to-date<br />

<strong>and</strong> relevant to current business practice.<br />

(Should I use colour in my emails Can I use<br />

jargon in a report to my workgroup How<br />

should I sign off an email to my boss)<br />

Practice activities focus, at one end, on the<br />

nuts <strong>and</strong> bolts of writing: clarity, appropriacy,<br />

vocabulary, grammar. These controlled<br />

activities ensure that the learner knows how<br />

<strong>and</strong> when to use the passive, is able to choose<br />

the correct word <strong>and</strong> can organise the<br />

information in a report. But every unit also<br />

includes extensive writing activities where<br />

learners write a report or an email based on a<br />

context built up over previous exercises. They<br />

might, for example, write covering letters<br />

responding to authentic job advertisements,<br />

write a short report on an office accident or<br />

compose an email requesting further<br />

information on a product.<br />

In a classroom context these tasks can be<br />

used as assignments to be marked by the<br />

teacher; where the program is being used as a<br />

self access resource, learners can visit the<br />

integrated website <strong>and</strong> compare their work to a<br />

model answer. (The website also includes<br />

MP3 downloads, study sheets, a library of<br />

model letters <strong>and</strong> reports, <strong>and</strong> useful links.)<br />

Business Writing can be delivered on a<br />

network or, more usefully, <strong>online</strong>, so that<br />

activities are available to learners at home - or<br />

at their desk - as well as in the learning centre.<br />

With 30 hours of materials, this means that you<br />

can provide extensive supplementary materials<br />

for learners to use away from the classroom.<br />

The Results Manager enables the<br />

administrator to restrict access to those on the<br />

course, <strong>and</strong> allows the teacher to monitor<br />

learner activity in detail. This is often a<br />

particular concern in business <strong>English</strong> courses.<br />

And if the content is not exactly what you are<br />

looking for, you can amend it using Author<br />

Plus, an optional add-on. Simply open up the<br />

exercise, make your changes <strong>and</strong> save.<br />

Learners have a br<strong>and</strong> new exercise, perhaps<br />

based on a document they are working on in<br />

real life.<br />

Business Writing is suitable for company<br />

training at an Intermediate to Advanced level<br />

<strong>and</strong> also for colleges, universities <strong>and</strong> adult<br />

education centres preparing their students for<br />

the workplace. In the latter context the unit on<br />

applying for a job (an optional unit selected on<br />

installation) will be particularly popular.<br />

View a demo at www.<strong>Clarity</strong><strong>English</strong>.com<br />

or email <strong>Clarity</strong> now for a full trial.<br />

www.clarity.com.hk<br />

Choose <strong>Clarity</strong> for effective, enjoyable, easy-to-use ELT software


Using technology to teach writing<br />

What is a blog<br />

A blog is a webpage to which an<br />

individual or a group periodically<br />

posts thoughts, opinions,<br />

weblinks - even video <strong>and</strong> audio.<br />

Others are able to comment, <strong>and</strong><br />

these comments can be viewed<br />

by anyone visiting the site. The<br />

best way to find out about blogs<br />

is to set one up yourself. It’s<br />

astonishingly easy! Go to<br />

www.Blogger.com, follow the<br />

instructions to set up your own<br />

blog <strong>and</strong> make your first post<br />

within five minutes.<br />

Technical <strong>and</strong> Upgrades<br />

A technical upgrade to<br />

Study Skills Success was<br />

released in June 2007 <strong>and</strong><br />

has been made available<br />

automatically to all <strong>online</strong><br />

accounts.<br />

Business Writing was<br />

released <strong>online</strong> <strong>and</strong> for<br />

networks in August 2007 <strong>and</strong><br />

replaces The Report Writer.<br />

An upgrade to Road to<br />

IELTS including minor data<br />

changes <strong>and</strong> an enhanced<br />

screen size will be released<br />

in October 2007. It is<br />

available seamlessly to<br />

<strong>online</strong> subscribers <strong>and</strong> on<br />

request to users of the<br />

network version.<br />

‘Turn OFF the MSN! How can you possibly<br />

concentrate on your work’ Thus the<br />

fortysomething father to the teenage daughter<br />

as she flicks between homework <strong>and</strong> chat at<br />

20-second intervals. But she <strong>and</strong> her friends<br />

are, after all, producing such compelling written<br />

communication that it needs to be read literally<br />

instantly. So how can we harness the power of<br />

these new technologies <strong>and</strong> the enthusiasm of<br />

students to use them to improve writing skills<br />

Here are three ideas.<br />

Any discussion of using ICT for writing must<br />

begin with the word processor. A program<br />

such as MS Word enables easy drafting,<br />

editing <strong>and</strong> formatting, making it an ideal tool<br />

for a collaborative writing project with an end<br />

product that students can take a real pride in.<br />

An Advanced class in Mumbai was doing a<br />

short project on Indian independence. The<br />

class was split into groups of four, <strong>and</strong> each<br />

group was assigned four topics: the British in<br />

India; G<strong>and</strong>hi; the process of independence;<br />

the results of independence. The project<br />

followed these stages:<br />

1.<br />

2.<br />

3.<br />

4.<br />

5.<br />

Word processors<br />

Groupwork discussion on the<br />

approach to the topic <strong>and</strong> the<br />

allocation of responsibilities.<br />

Writing. Each student wrote one A4<br />

page on their topic.<br />

Peer review.<br />

Discussion of comments <strong>and</strong><br />

corrections, as well as presentation<br />

issues. The work was then redrafted<br />

<strong>and</strong> subsequently collated by a<br />

volunteer member of the group.<br />

Delivery to the class.<br />

The power of the technology lies in the ease<br />

with which the work can be redrafted –<br />

rewriting by h<strong>and</strong> quickly kills enthusiasm –<br />

<strong>and</strong> in the presentation.<br />

This type of collaborative writing activity, which<br />

requires fluency, accuracy, creativity <strong>and</strong><br />

teamwork, is completely transferrable to lower<br />

levels. Learners as young as six can work<br />

together to produce illustrated PowerPoint<br />

presentations on, for example, the different<br />

lifestyles of Singaporeans <strong>and</strong> Inuits. The<br />

output can be posted on the school website for<br />

parents to view.<br />

Blogs<br />

What is a blog See left.<br />

Teachers used to be preoccupied by the<br />

absence of real communication in the writing<br />

tasks they set. Students would write a<br />

dialogue, a letter or an essay, but ultimately<br />

the only person who would ever read it was<br />

the teacher; it was never an authentic piece of<br />

writing. The Web changes that dramatically.<br />

Students can now write for an audience that<br />

potentially includes everyone in the world with<br />

access to the Internet.<br />

A good way into posting to the Web is through<br />

blogs, <strong>and</strong> specifically, commenting on blogs.<br />

By doing this, students can post as little as a<br />

sentence or two <strong>and</strong> can build up their input as<br />

they gain confidence. This helps students to<br />

develop learner independence <strong>and</strong> enables<br />

them to work in contexts that interest <strong>and</strong><br />

motivate them (football, dance, beekeeping –<br />

there are blogs on every topic under the sun).<br />

Start by <strong>teaching</strong> the functional <strong>language</strong> of<br />

giving opinions. Print out some blog posts <strong>and</strong>,<br />

in controlled activities, ask learners to<br />

comment on them. For example, here is an<br />

extract from a post on a climate change blog,<br />

www.climateark.org/blog: “What is required is<br />

massive reductions in energy use, achievable<br />

only by shrinking human populations...” Do you<br />

have anything to say about that Well I think...<br />

It seems to me that... But isn’t that like<br />

saying...<br />

Students then locate blogs that interest them<br />

by going to Google <strong>and</strong> searching for, for<br />

example, ‘climate change blogs’. The final<br />

stage of the activity is for them to write their<br />

comments <strong>and</strong> click Post. This can be done as<br />

an independent assignment, or students can<br />

send links to their teachers (rather a<br />

cumbersome process, admittedly).<br />

Instant messaging<br />

We end where we began, with MSN. Let’s<br />

admit that no activity a teacher can set up will<br />

be quite as entrancing as the teenage girl talk<br />

referred to above, but a class discussion held<br />

on the Web after school hours can generate<br />

real passion, <strong>and</strong> be effective in encouraging<br />

the more timid members of the group to<br />

participate. A good example is a discussion<br />

among a class of eight who were planning a<br />

school trip. A number of practical matters had<br />

to be solved: what time would they leave; what<br />

were the study objectives of the trip; where<br />

would they have lunch; which, out of a variety<br />

of activities, would they choose. This was done<br />

through the (written) chat function of the<br />

school’s learning management system; it<br />

could, with more organisation, be set up on<br />

MSN or Skype.<br />

This activity generated successful use of the<br />

<strong>language</strong> of opinions <strong>and</strong> negotiation, even<br />

though the <strong>language</strong> level of the students was<br />

no higher than intermediate. All members of<br />

group participated <strong>and</strong>, most importantly, real<br />

outcomes were achieved.<br />

www.clarity.com.hk<br />

Choose <strong>Clarity</strong> for effective, enjoyable, easy-to-use ELT software

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