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Brochure: Amdocs Mobile Payments

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<strong>Amdocs</strong> <strong>Mobile</strong><br />

<strong>Payments</strong><br />

• Service providers possess unique assets<br />

that can improve their customer’s payment<br />

experience and create value<br />

• Based on proven experience in processing<br />

mobile payments for the largest carriers<br />

worldwide, <strong>Amdocs</strong> has developed a cloudbased<br />

mobile payments solution, which is<br />

flexible, scalable and secure<br />

• <strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> (AMP) solution<br />

opens up new revenue streams for service<br />

providers, reduces cost, minimizes risks, and<br />

expedites time-to-market for new mobile<br />

payments features<br />

The worldwide mobile payments ecosystem is experiencing<br />

a fundamental shift. As consumers become comfortable<br />

using their mobile devices for commerce and payments,<br />

mobile network operators have a unique opportunity to<br />

strengthen and expand their role in the mobile payments<br />

value chain.<br />

Many consumers prefer carrier billing over credit and<br />

debit cards, as it simplifies the purchase experience and<br />

avoids the need to disclose card details to small or unknown<br />

merchants. Leading app stores, social networks, and gaming<br />

companies also embrace Direct Carrier Billing (DCB) as it<br />

increases conversion rates and sales. Moreover, carrier billing<br />

is the only available payment option for young or unbanked<br />

consumers without a credit or debit card, who account for the<br />

majority of world population.<br />

Service providers’ legacy systems and processes for<br />

payments are riddled with inefficiencies, such as limitations<br />

with partner onboarding and management, revenue leakage,<br />

fraud, and high care costs. The challenge for service providers<br />

is to quickly adapt to changing customer preferences and<br />

market dynamics in a flexible yet scalable manner.<br />

<strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> merges <strong>Amdocs</strong>’ expertise and<br />

industry best practices into a new solution and business<br />

model, enabling Tier 1 and 2 service providers worldwide<br />

to profitably scale their mobile payments business with<br />

minimum risk.<br />

<strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> solution<br />

<strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> is a cloud based gateway solution<br />

provided in a Software-as-a-Service (SaaS) delivery model.<br />

<strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> securely integrates service<br />

providers’ billing systems (prepaid, postpaid, mobile wallet)<br />

and customer information systems with leading app stores,<br />

merchants and aggregators check-out solutions.<br />

The solution includes automated workflows and business<br />

processes that maximize operational efficiencies. While the<br />

cloud-based service delivery model offers low CAPEX<br />

requirements, the revenue-share pricing model ensures that<br />

OPEX is tied to service providers’ success and payments<br />

revenue. <strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> solution enables service<br />

providers to scale their mobile payments business profitably<br />

and with minimum risk.


<strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> solution delivers numerous<br />

benefits, enabling service providers to:<br />

• Start monetizing Google Play, Windows Phone Store,<br />

and other app store transactions immediately –<br />

<strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> solution comes pre-integrated<br />

with Google Play and Windows Phone Store. It<br />

supports the latest versions of Google’s and Microsoft’s<br />

Application Programming Interface (API) specification.<br />

<strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> also supports the requirements<br />

of other popular app stores, like BlackBerry AppWorld,<br />

Nokia OVI, and Amazon. Our cloud solution ensures you<br />

that you’ll always have the latest app store APIs up to<br />

date, as these tend to get updated occasionally.<br />

• Reduce on-boarding time for payment aggreagators<br />

and other partners – Web Services API and selfregistration<br />

tools ensure efficient and effective onboarding<br />

and management of numerous partners.<br />

<strong>Amdocs</strong> assists in integration with partners’ systems,<br />

allowing service providers to focus on their business<br />

goals and core commercial activities. <strong>Amdocs</strong> is<br />

experienced with processing payments for the largest<br />

set of payment aggregators and content providers,<br />

with over 300 such partners processing payments on<br />

our payment gateways today.<br />

• Minimize disputes by accessing transactional data<br />

at any time – Real-time access to transaction and<br />

settlement reporting provides the visibility required to<br />

monitor commerce and partner performance.<br />

• Increase profits by optimizing 1st generation digital<br />

Content Operations – Reduce revenue leakages arising<br />

from Premium-SMS inefficiencies and lower total cost-ofownership<br />

by replacing multitude of legacy systems.<br />

• Maximize bottom-line profitability through <strong>Amdocs</strong>’<br />

experience and proprietary technology – <strong>Amdocs</strong><br />

processes over 250 million mobile payment transactions<br />

each year valued at over $2 billion. This positions <strong>Amdocs</strong><br />

to offer service providers the business processes and<br />

technology solutions needed to drive and scale their<br />

mobile payments business.<br />

For more information visit www.amdocs.com/amp<br />

• Expedite Time To Market with mobile payments<br />

features – New use cases, features and technologies<br />

such as in-app billing, self-service, advanced refund<br />

options, wallet and NFC support are added dynamically<br />

by <strong>Amdocs</strong> as the mobile payments market evolves.<br />

• Improve efficiencies through automation and selfservice<br />

tools – More streamlined operations result in<br />

reducing manual errors and deflecting calls from the call<br />

center.


Windows Phone Store<br />

Other App Stores,<br />

Aggregators and Merchants<br />

1st Generation Content<br />

Providers<br />

Auth Capture Batch Refund Provision<br />

Provision Charge<br />

Settle<br />

Auth Charge Capture Cancel Query History Refund<br />

USSD SMPP MM7 XML HTTP SUB<br />

Extracts<br />

Google DCB Adapter<br />

Microsoft MCP Adapter<br />

<strong>Mobile</strong> <strong>Payments</strong> Web Services<br />

(Merchant Enablers)<br />

Content and Messaging<br />

Services<br />

AMDOCS MOBILE PAYMENTS<br />

User & Partner Management<br />

Contract Management<br />

Self Service/Receipts<br />

Auth<br />

Double Opt-in<br />

Charge<br />

Batch<br />

Renew<br />

Cancel<br />

Refund<br />

Partner Settlement<br />

Transaction History<br />

Reporting/Analytics<br />

Messaging Gateway<br />

Messaging Integrations<br />

1- & 2-Phase Charging Integrations<br />

Consumer<br />

Query/Auth<br />

Extracts<br />

FTP<br />

Consumer<br />

Information<br />

System<br />

Prepaid and<br />

Postpaid<br />

Billing System<br />

<strong>Mobile</strong><br />

Wallet<br />

Platform<br />

Data<br />

Warehouse<br />

SMSC<br />

MMSC<br />

USSD<br />

WAP<br />

LBS<br />

LEGEND<br />

• External Partners • <strong>Amdocs</strong> <strong>Mobile</strong> <strong>Payments</strong> • Operator Systems<br />

Copyright © 2013 <strong>Amdocs</strong>. All Rights Reserved. Reproduction or distribution other than for intended purposes is prohibited, without the prior written consent of <strong>Amdocs</strong>. The trademarks and service marks of <strong>Amdocs</strong>, including the <strong>Amdocs</strong> mark and logo, Intentional Customer<br />

Experience, CES, Clarify, Ensemble, Enabler, Return on Relationship, Intelecable, Collabrent, XACCT, DST Innovis, Stibo Graphic Software, Qpass, Cramer, SigValue, JacobsRimell, ChangingWorlds, jNetX, OpenMarket Inc., MX Telecom Inc., MX Telecom Ltd, Streamezzo, and<br />

Bridgewater Systems are the exclusive property of <strong>Amdocs</strong>, and may not be used without permission. All other marks are the property of their respective owners. CREATED 02/2013

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