Multicultural - Townsville City Council - Queensland Government

townsville.qld.gov.au

Multicultural - Townsville City Council - Queensland Government

Multicultural

strategic action plan >> 2011-2014


cover image >>

In a descriptive sense, ‘multicultural’ is simply

a term which describes the cultural and ethnic

diversity of contemporary Australia.

“We all should know that diversity makes for a

rich tapestry, and we must understand that all

the threads of the tapestry are equal in value

no matter what their color.” –

Maya Angelou, 1928

pattern >> kapok and brolga

townsville’s flora and fauna emblems

The Kapok tree is native to the Townsville

region and is recognisable from its vibrant

display of yellow flowers. Just like the Kapok,

Townsville is a vibrant and energetic city being

recognised throughout Australia.

Brolgas are gregarious creatures gathering

into large flocks, which appear to be many

self-contained individual groups rather than a

single social unit, representative of Townsville

— a community made up of a number of different

groups.


Townsville, a city where rights, interests and well-being are promoted

and protected; a city where both women and men from culturally

and linguistically diverse backgrounds enjoy equal opportunity and

participation.


The Multicultural Strategic Action Plan 2011-2014

recognises the significant role played by the

multicultural community in Townsville.

The plan has been developed from a variety of

engagement activities and discussions with key

community representatives, organisations and

individuals from the multicultural community.

Our aim through this engagement and for the

coming implementation of the Multicultural

Strategic Action Plan 2011-2014 is to develop true

partnerships between council and people with

culturally and linguistically diverse backgrounds,

as we strive to meet the needs of our community.

We look forward to implementing the Multicultural

Strategic Action Plan 2011-2014 and the

development of partnerships with community

stakeholders to build capacity, support and

respond to current and future identified needs.

Cr Les Tyrell oam

Mayor of Townsville


Contents

Introduction 2

Methodology 3

About Townsville 4

Demographic Profile 5

Integration 6

Multicultural Strategic Action Plan: Priority Areas 10

Priority Area One: Community Cohesion and Social Connection 11

Priority Area Two: Community Capacity Building 12

Priority Area Three: Communication 13

Implementation of the Multicultural Strategic Action Plan 14

Acknowledgements 16

Related Documents 17

References 18

Multicultural Strategic Action Plan 2011-2014

1


Introduction

Townsville City Council’s Multicultural Strategic

Action Plan 2011-2014 sets out council’s plan to

work with the whole community, to improve the

status and lives of people from culturally and

linguistically diverse backgrounds who live in

Townsville. The plan is guided by the Community

Plan 2011-2021 which was developed with

the feedback received from consultation with

services and stakeholders from the multicultural

community.

The Multicultural Strategic Action Plan 2011-2014

provides a strategic framework to guide council’s

work with the community by outlining the

identified priority areas of community cohesion

and social connection, community capacity

building, communication, and strengthening

multiculturalism in Townsville.

The focus of the plan is to enable council and

the community to respond effectively and in an

appropriate and timely manner, to the needs

and aspirations of people from the culturally and

linguistically diverse community in Townsville,

both at an organisational and community level.

2 Multicultural Strategic Action Plan 2011-2014


Methodology

Townsville City Council has used a multi-faceted,

inclusive, community engagement methodology

to inform the development of the Multicultural

Strategic Action Plan 2011-2014. The objective

of the methodology is to achieve community

engagement that adheres to the council’s

Community Engagement Policy, and develop a

planning document that reflects the values and

aspirations of the Townsville community.

Council believes in, and is committed to, fostering

democratic representation, social inclusion and

meaningful community engagement to assist in

the delivery of a high quality local government.

Council’s Community Engagement Policy is based

on the following principles:

>> provision of inclusive opportunities for

informed community involvement in council’s

decision making

>> ensuring that all groups in the community are

provided with opportunities to engage with

council

>> commitment to the provision of culturally

appropriate processes to encourage increased

access by Aboriginal people, Torres Strait

and South Sea Islander people, people

from culturally and linguistically diverse

backgrounds and people with disabilities,

to participate in discussions about council

initiatives

>> adherence to an organisational Community

Engagement Policy and framework that

focuses on achieving meaningful community

engagement, and

>> to foster a council-wide culture of community

engagement.

The Multicultural Strategic Action Plan 2011-

2014 outlines actions that respond to the

issues identified by the community and key

stakeholders. The community engagement

process included both broad-based and targeted

engagement, and multiple techniques relevant to

the target groups. A comprehensive outline of this

engagement process can be found on council’s

website.

Multicultural Strategic Action Plan 2011-2014

3


About Townsville

The traditional owners of the Townsville region are

the Bindal and Wulgurukaba peoples, and are the

first known people to have lived in the Townsville

area. Captain James Cook mentioned the region

in 1770. The name Townsville was created by an

employee in recognition of his employer Robert

Towns. This was the name adopted by the

Queensland Government when the township was

surveyed in 1865 and declared a municipality in

1866.

Townsville is the largest city in north Queensland

and has one of the fastest growing populations in

the state. At 30 June 2010, the estimated resident

population of Townsville was 185,768 people,

and was ranked the seventh largest growth from

2009 to 2010. Townsville’s population in 2031

is projected to be 270,500 people, which will

account for 4.3 per cent of Queensland’s total

population.

Townsville is located approximately halfway

between the tip of Cape York and Brisbane. Our

region is characterised by diverse landforms and

natural environments. In the low lying coastal

plain there are a number of rivers, creeks and

freshwater wetlands. Hills and mountains rise

out of the coastal plain, creating distinctive

landmarks.

These natural habitats support a wide range of

flora and fauna including 53 mammal species,

a large number of reptiles and amphibians

including land snakes, estuarine crocodiles, and

a diverse range of lizard and frog species and at

least 365 bird species.

Some of Townsville’s distinguishing

characteristics include:

>> Townsville has one of the largest population

growth areas in Queensland

>> employment in Townsville is significantly

stronger than the national and state averages

>> Townsville has one of the busiest regional

hospitals in Queensland

>> Townsville has the third busiest port in

Queensland

>> economic growth in Townsville is significantly

stronger than national and state averages

>> Townsville is home to a large defence force

presence

>> internationally recognised James Cook

University is based in the city, and

>> Townsville is a service and administrative

centre for North Queensland.

4 Multicultural Strategic Action Plan 2011-2014


Demographic Profile

The fabric of Townsville’s community is woven

with people from many cultures, backgrounds and

life experiences. Each person has a unique story

and brings valuable contributions and individual

aspirations to the diverse community. The rich

diversity amongst the Townsville community is

cause for celebration.

At the time of the 2006 Census, there were 17,982

persons in the Townsville Local Government Area

who stated they were born overseas (11.6 per cent

of the total population). In comparison, 17.9 per

cent of the Queensland population were born

overseas.

Multicultural Strategic Action Plan 2011-2014

5


Integration

global trends

Article one in the United Nations Educational,

Scientific and Cultural Organisation (UNESCO),

Universal Declaration on Cultural Diversity,

adopted in November 2001, states ‘cultural

diversity is the common heritage of humanity and

should be recognised and affirmed for the benefit

of present and future generations.’

Article four in the UNESCO states ‘the defence of

cultural diversity implies a commitment to human

rights and fundamental freedoms, in particular

the rights of persons belonging to minorities and

those of indigenous peoples.’

australian government

The People of Australia – Australia’s Multicultural

Policy is the Australian Government’s policy

statement on multiculturalism. This policy was

adopted in 2011 in acknowledgement that

Australia is a multicultural nation.

Since 1945, seven million people have migrated

to Australia. Today, one in four of Australia’s 22

million people were born overseas, 44 per cent

were born overseas or have a parent who was, and

four million speak a language other than English.

identify with more than 270 ancestries. The policy

is underpinned by the following principles.

>> The Australian Government celebrates and

values the benefits of cultural diversity for

all Australians, within the broader aims of

national unity, community harmony and

maintenance of our democratic values.

>> The Australian Government is committed

to a just, inclusive and socially cohesive

society where everyone can participate in

the opportunities that Australia offers and

where government services are responsive to

the needs of Australians from culturally and

linguistically diverse backgrounds.

>> The Australian Government welcomes the

economic, trade and investment benefits

which arise from our successful multicultural

nation.

>> The Australian Government will act to

promote understanding and acceptance while

responding to expressions of intolerance

and discrimination with strength, and where

necessary, the force of law.

Australians speak over 260 languages and

6 Multicultural Strategic Action Plan 2011-2014


Integration

queensland government

Over the past 200 years, Queensland has become

home to people from more than 150 countries,

and Queensland’s cultural diversity is of social

and economic benefit to the state. It encourages

an environment that supports and rewards

participation in the cultural, social and economic

opportunities that Queensland offers. It also

necessitates the delivery of flexible, culturally

appropriate and client-focused services by

government agencies to ensure equitable access

to programs and services by all Queenslanders.

Multicultural Affairs Queensland co-ordinates

whole-of-government implementation of the

Queensland Government’s Multicultural Policy

by developing strategies and providing advice to

government agencies on the best way to deliver

programs and services to a culturally diverse

society. Multiculturalism Queensland – making

a world of difference is a new blueprint for

how to best mange the increasing diversity of

Queensland for the economic and social wellbeing

of the community. This policy aims to:

>> promote the economic and cultural benefits of

having a diverse population

>> ensure fair access to programs and services

for all Queenslanders regardless of cultural,

language and religious backgrounds

>> assist individuals and communities to

participate in the political and cultural life of

the state, and

>> promote positive community relations among

all Queenslanders.

local government

The Australian Local Government Association’s

(ALGA) vision for the local sphere of government is

that council’s provide local leadership that is open

and accountable, effective and efficient, develops

cooperative partnerships with state and federal

governments and quality people organisations

which will result in customer-focused service to

the community.

The ALGA has a Statement of Cultural

Inclusiveness policy which was endorsed at the

National General Assembly of Local Government

2001. The statement affirms a local government

commitment to the right of all Australians to enjoy

equal rights and be treated with equal respect,

regardless of race, colour, creed or origin.

The Local Government Association of Queensland

(LGAQ) supports councils to better assist, engage

and foster connections with their culturally diverse

communities through council planning, policies,

and services.

Multicultural Strategic Action Plan 2011-2014

7


Integration

The LGAQ Policy Statement 2003 states that:

‘Local government recognises the importance

of cultural and linguistic diversity to the social,

cultural, and economic life of local communities.

It is committed to inclusion of that diversity, in

order to enhance and celebrate the richness of

community identity and to capture the benefits of

the diversity for the benefit of all.’

Townsville City Council’s Corporate Plan 2009-

2014 states council has an ongoing commitment

to creating an inclusive community. A community

development framework underpins the services,

programs and projects that council delivers to the

multicultural community of Townsville.

Community Grants and Sponsorship Scheme

Through the Community Grants and Sponsorship

Scheme, Townsville City Council is a significant

contributor to enhancing the well-being of our city.

Council supports the multicultural community

with this program through ongoing funding for

community projects, including major events,

aimed at celebrating the community’s diverse

cultural fabric. These programs and celebrations

aim to facilitate and encourage members from

non-Australian backgrounds to participate in

Townsville’s community life.

Community Grants and Sponsorship Scheme

Snap Shot:

The Community Grants and Sponsorship Scheme has

supported multicultural projects/activities including:

>> Townsville Greek Fest and Cultural Fest

>> Townsville Multicultural Support Group Schools

Cultural Outreach Program and event to declare

Townsville a Refugee Welcome Zone

>> Spirit of Africa Cultural Association Inc. (costumes

for performance)

>> Cootharinga Society of North Queensland

employing Indigenous and multicultural presenters

to deliver workshops on their culture and traditions

>> Malayali Association of Townsville Inc get-togethers

for people whose ethnic background is Kerala

>> Sudanese Association of Townsville supplying

sewing machine and instruments for ‘Continuing

the Sudanese Culture’ event

>> Filipino Australian Affiliation of North Queensland

Inc Filipino Festival, and

>> Puawai Aroha Group celebrating New Zealand and

Waitangi Day.

8 Multicultural Strategic Action Plan 2011-2014


Multicultural Strategic Action Plan 2011-2014 9


Multicultural Strategic Action Plan:

Priority Areas

Community consultation has identified the themes

of community cohesion and social connection,

community capacity building and communication.

These identified priority areas are further detailed

by strategies, actions and initiatives.

Townsville City Council has developed the

following three priority areas including their goals,

strategies, actions and initiatives, on behalf of the

local community.

These priority areas have been informed by

targeted sector engagement and the Speak Up

Townsville community engagement which informs

the development of the Community Plan 2011-

2021, and is linked to the council’s Corporate Plan

2009-2014.

10 Multicultural Strategic Action Plan 2011-2014


Priority Area One:

Community Cohesion and Social Connection

goal >> Provide a broad range of inclusive social networking opportunities for the

culturally and linguistically diverse (CALD) community within Townsville.

strategy 1 >> improve the participation of the cald community in

accessing and delivering sport and recreation, cultural, and

social activities in townsville.

Action

Provide opportunities for the CALD community to

access and participate in existing and new events.

Initiatives

>> Undertake consultation with the CALD

community to identify barriers in accessing

and participating in events and social

networking opportunities within Townsville.

>> Identify opportunities to promote and

celebrate the diverse multicultural community

in Townsville.

Action

Ensure accessible and appropriate information

about community services and recreational

activities is supplied to the CALD community.

Initiatives

>> Work with existing service providers to ensure

appropriate information is provided to new

migrants in an accessible manner.

>> Work with settlement support and migrant

resource agencies to have relevant translated

information on the council website.

Action

Provide information to CALD services and

individuals on the availability of relevant grants

to enable the creation of social networking

opportunities.

Initiatives

>> Provide information to CALD services and

individuals within Townsville about council’s

Community Grants and Sponsorship Scheme.

>> Provide appropriate training and assistance in

completing grant applications.

Action

Provide opportunities for members of the CALD

community to develop and display art and cultural

works within the Townsville community.

Initiative

>> Assist members of the CALD community to

apply for Regional Arts and Development

Funding.

Multicultural Strategic Action Plan 2011-2014 11


Priority Area Two:

Community Capacity Building

goal >> An empowered and resourceful culturally and linguistically diverse

community in Townsville.

strategy 1 >> utilise a community development framework to build

the capacity of the cald community.

Action

Continue to engage the CALD community in a

culturally appropriate manner to ensure that the

community is involved in key decision making.

Initiatives

>> Provide opportunities for the CALD community

to be involved in council decision making.

>> Identify key stakeholders and existing

networks within the CALD community to

enable inclusive engagement.

Action

Strengthen relationships and networks between

CALD community organisations, individuals

and council to support information-sharing and

collaborative work.

Initiatives

>> Continue to attend key network meetings to

share and receive relevant information.

>> Continue to deliver Local Area Multicultural

Partnership funded activities and outputs.

Action

To ensure an inclusive and culturally diverse

workforce.

Initiatives

>> Develop and implement staff attraction,

recruitment and retention strategies and

processes to ensure that the diversity of the

workforce reflects that of the community.

>> Continue to promote diversity within the

council workplace through the Diversity and

Equity Reference Group.

Action

Promote awareness of the challenges faced by the

CALD community.

Initiative

>> Develop and implement a program of

community relations activities, events

and resources to increase community

understanding of multiculturalism and the

benefits it brings to the community.

12 Multicultural Strategic Action Plan 2011-2014


Priority Area Three:

Communication

goal >> An informed culturally and linguistically diverse community in Townsville.

strategy 1 >> to provide information to the cald community in an

inclusive and accessible manner.

Action

Promote the importance of cross-cultural

awareness training within our community

organisations, businesses and levels of

government.

Initiatives

>> Deliver cross-cultural awareness training to

relevant staff in council.

>> Promote the value of cross-cultural awareness

training within the community.

>> Ensure important community information is

delivered to the CALD community.

>> Work with relevant emergency services to

deliver disaster management information to

the CALD community in an accessible manner.

>> Ensure relevant information about council’s

services, programs and events is disseminated

to the CALD community in an accessible

manner.

Action

Support information sharing and collaborative

work between sectors.

Initiatives

>> Identify and utilise opportunities to establish

and strengthen relationships and networks

between council and the CALD community and

services.

>> Support and participate in networks and other

mechanisms through which information can

be shared.

Multicultural Strategic Action Plan 2011-2014 13


Implementation of the Multicultural Strategic Action

Plan

The Multicultural Strategic Action Plan 2011-2014

provides a framework to guide the Townsville City

Council’s work with the community by outlining

priority areas for the multicultural community of

Townsville. This plan will be implemented over a

three year period.

The implementation of this plan will grow

and develop partnerships with community

stakeholders to build capacity, support and

respond to the identified priority areas. Council

invites the community to be actively involved in

the implementation of initiatives and projects

outlined in this plan.

Council will annually review the progress of the

initiatives outlined within this plan, the outcomes

of these reviews will be recorded on the council

website.

Copies of the Multicultural Strategic Action

Plan 2011-2014 will be available at CityLibraries

branches, the Community Information Centre and

council’s website.

The initiatives within this plan are those that

have been identified through the engagement

process, however, these are not the only methods

available to reach the goals. Council welcomes

contributions and ideas from community

members, groups and organisations which could

assist in achieving the goals identified in the

Multicultural Strategic Action Plan 2011-2014.

Please email multicultural@townsville.qld.gov.au

or visit council’s website at:

www.townsville.qld.gov.au to provide your feedback.

14 Multicultural Strategic Action Plan 2011-2014


Multicultural Strategic Action Plan 2011-2014 15


Acknowledgements

The Multicultural Strategic Action Plan 2011-2014

was developed from the information provided

by the community through the consultation and

engagement process.

Townsville City Council would like to thank

and acknowledge the expertise, input, advice,

comments and thoughts shared by individuals,

groups and organisations who have assisted in

shaping the development of this action plan.

Australian's just like to

help us and they don't

even know our family,

they are nice people.

– townsville community member, 2010 –

16 Multicultural Strategic Action Plan 2011-2014


Related Documents

related townsville city council

policies

>> Community Engagement Policy

>> Local Laws and Subordinate Laws

>> Information Privacy Policy

related townsville city council

planning documents

>> Community Plan 2011-2021

>> Corporate Plan 2009-2014

>> Aboriginal and Torres Strait Islander Strategic

Action Plan 2011-2014

>> Community Safety Strategic Action Plan 2011-

2014

>> Disability Inclusion Strategic Action Plan 2011-

2014

>> Families Strategic Action Plan 2011-2014

>> Women’s Strategic Action Plan 2011-2014

>> Senior’s Strategic Action Plan 2011-2014

>> Youth Strategic Action Plan 2011-2014

>> Arts and Culture Development Strategic Action

Plan 2011-2014

>> Sport and Recreation Strategic Action Plan

2011-2014

>> City Plan

>> Economic Development Plan

related queensland legislation

>> Queensland Government Multicultural Policy

2004

>> Local Government Act 2009

>> Sustainable Planning Act 2009

>> Queensland Anti-Discrimination Act 1991

Multicultural Strategic Action Plan 2011-2014 17


References

Local Government Association Queensland 2003, Cultural

Diversity, viewed 1 March 2011,

Queensland Government Multicultural Policy 2004,

Multicultural Queensland – making a world of difference,

viewed 1 March 2011,

Australian Bureau of Statistics (ABS) 2011, Guide

to Migrant Statistical Sources, Cat. No. 3414.0,

Ed. 2,

United Nations Educational, Scientific and Cultural

Organisation 2001, Identiy, Diversity and Pluralism, viewed

1 March 2011,

18 Multicultural Strategic Action Plan 2011-2014


townsville city council

Sport and Recreation

action plan >> 2011-2014

Community Strategic

Action Plans

2011-2014

Community Safety

strategic action plan >> 2011-2014

Aboriginal and Torres Strait Islander

strategic action plan >> 2011-2014

Arts and Culture

strategic action plan >> 2011-2014

Senior’s

strategic action plan >> 2011-2014

Multicultural

strategic action plan >> 2011-2014

Disability Inclusion

strategic action plan >> 2011-2014

Youth

strategic action plan >> 2011-2014

Women’s

strategic action plan >> 2011-2014

Families

strategic action plan >> 2011-2014

More magazines by this user
Similar magazines