WCP Magazine Dec 2014

Welcome
Wishing Peter Mckernn from
Wyke Window Cleaning services
speed recovery from all of us at the
Window cleaning Page magazine
WCP PERSONNEL
PUBLISHER
Ian Davies
ADVERTISING/MARKETTING
Mark Munro
EDITORIAL DESIGN
David Sheppard
REGULAR CONTRIBUTORS
Sean Honking Kelly
Ian Sheppard
Mandy Dingle
HOW TO GET IN TOUCH
We want to hear from you
Please mark your contribution for
the
Appropriate section (News, Letters,
Events, etc.) and
Get it to us via
Email
Markmunro009@btinternet.com
While every care was taken in
Compiling this magazine WCP
And the authors of the featured freelance
Material assumed no responsibility for
Any affects arising therefrom

What would you do if you saw this
Sean Honking Kelly
I was working with Pete Mckernan from wkye window cleaning giving him a hand with a job in Weymouth,
after the day was done I said I'd give Roye one of his workers a lift back to Dorchester.
On our way back we must of literally just missed it but there was a 2 car RTC "road traffic collision" I pulled
my van over to offer assistance, on getting out of the van there where 3 jailers from the prison stood round
the car.
I remember saying I'm a fire fighter do you need a hand with anything. They said there's a lady trapped in
here not in a good way take a look. I went back to Roye and told him to ring 999 and ask for the attendance
of all 3 emergency services,
I got some rubber gloves from My van and approached the
car, it felt so odd doing this on my own, as when I am doing
it at work you have a whole crew on a fire engine. My first
observations where to make sure the scene was safe,
looking for any fuel spills, hazardous substances etc.,
I proceeded to see where I could get access to the car,
which was only through the front and rear near side doors,
I looked at the causality and instantly knew she was not in
a good way, she was agonal gasping, (death rattle) and also
had a big bleed from the back of the head, she was also lead
over the passenger seat from the driver seat,
In my career in the fire service I have received very high
medical training, and the role of causality care, is normally
my chosen role if we are attending any incident where
people are injured.
What’s involved in being a firefighter

What would you do if you saw this
Sean Honking Kelly cont.
I looked into her eyes, with no pupil response, and I could feel no pulse. With this I managed to get her up
straight managed to do a head tilt-jaw thrust to open the airway, and gave her a few thrusts on the chest
and to my relief she came back.
But she was not out of the woods yet, we were still waiting for crews to arrive, the jailer was a great help
assisting, remove keys from the ignition and applying the hand break, I next applied her hair to her head
wound to stop some of the bleeding, I carried out a few patient observations, pulse, resps, etc., And was
logging them all down on my glove to give a patent handover.
The next moment literally in sync all 3 services arrived, I then gave the paramedics a quick handover, I then
asked for a neck brace from the trauma bag and applied this to the causality, the fire service started setting
up hydraulic cutting equipment, as the plan was a roof removal.
I got asked if I was happy to stay in the car and support the patients head whilst this happened. As I knew
the fire crews on scene they were happy to let me stay in the role, I stayed in the car with a paramedic
whilst the roof was cut off.
And the causality started to show real improvements during the extraction. After the roof was cut off a KED
and a spinal board where applied and she was removed from the car into a stretcher. I then gave another
handover to paramedics and the police, I then spoke to the fire service who all thanked me for my efforts
along with the other services that where there, after the ambulance had left I went and found Roye and
continued on the journey home, with almost a sense of pride that I had helped someone whilst off duty.
What’s involved in being a firefighter

We are a established business based on old
fashioned values of good service, reliability and
competitive products
Hi my name is Aimi Nolan and my company is Just Janitorial’s Warehouse, it was established in 2010
supplying cleaning chemicals, quality paper products and general cleaning consumables at very competitive
prices. My target being contract cleaners, window cleaners, education, industrial, leisure and health
Sectors.
After a change in my career, I found myself working for a large contract cleaning company as a contracts
manager, this is where the ideal of forming my own company began. When I was working for the cleaning
company I had lots of dealings with cleaning supply companies, that were all large and well established but
found on numerous occasions they failed to deliver on time had huge minimum orders and were not really
offering a reliable service.
I started to do some research on buying in bulk, sourcing suppliers and prices and discovered their was a
gap in the market for a good reliable independent supplier.
WHO ARE WE, WHAT WE DO
Just Janitorial’s Warehouse was formed in June 2010
Our services include the supply of cleaning chemicals, Quality paper products and general cleaning
consumables.
We aim to offer a superior service and competitive pricing.
CURRENT CUSTOMER LIST
The following list is purely an indication of the diversity of our customer base
Contract Cleaners
Window Cleaners
Carpet Cleaners
Clubs
Factories
Garages
Hotels
Nightclubs
Pubs
Residential Homes
Schools
Warehouses
OUR PLANS FOR THE FUTURE.
We our aiming to expand our portfolio of products and customer base
We plan to expand our business, creating jobs for local people, however, we intend to continue to provide a
personal service to all our customers.
We intent to increase turnover and profitability by best in the class at what we do!

Space Saving Purification Trolley
Due to having limited space at home to store all the components required for
my purification system, I decided to sit down and have a good think about how
I could come up with some kind of mobile trolley that would house all the
components as well as being mobile so that it could easily be moved from one
place to another if required. It needed to be narrow enough to enable me to fit
it into a narrow storage cupboard so that it was hidden and out of the way.
After I had drawn up my design, I decided to try a prototype made out of wood.
This was a much cheaper option than going straight out and spending a fortune
on metal. After a trip to the local DIY store, I managed to build my design
within an afternoon. I was quite pleased with the result, and now that I had a
full scale model with all the dimensions being just what I needed, I could then take the next step to making
one using metal.
I bought 4 x 2.5m lengths of 23.5mm x 23.5mm galvanized steel and
cut these to the desired lengths for the frame. I used 20mm bolts &
nuts to secure it. For the base, I used a 20mm thick wood panel and
another for the face plate
The face plate was designed to house my pressure gauge, ball valve
lever, and inline TDS digital meter. I used 4 coach bolts and 2 pipe
saddle brackets to hold the gate valve in place. The face plate was
designed to be at the top of the trolley at approximately shoulder
height to enable easy access to all the components while standing.
I fixed 4 free moving trolley wheels to the base for easy
transportation of the system.
Purification components that my trolley holds are as follows:
Pressure Gauge
Inline TDS Digital Meter
Ball Valve Lever
4040 RO
2 x 20” Pre Filter Housings
2 x 11 Litre DI Vessels (1 mixed bed resin, 1 softening resin)
Rotary Vane Booster Pump
10” Salt Housing

Parts Used for 2 nd Prototype
4 x 2.5m lengths 23.5mm x 23.5mm galvanized steel
20 x M6 20mm bolts with washers & nuts
4 x M6 40mm bolts with washers & nuts
4 x M6 40mm coach bolts
4 x trolley wheels
2 x wooden panels cut to desired size
I am extremely with my 2 nd prototype which uses galvanized metal
and is currently in use. It has solved a space issue for me and I can
now keep it stored in my cupboard and roll it out if I need to. I will
now go onto make the final design where I will be using angle iron
or stainless steel (or both) with welded joints instead of using bolts.
Every part of the final trolley will be metal, no wood will be used.

Introducing UNGER ErgoTec ® Ninja Scraper & Holster
THE WORLD’S FIRST 2-IN-1 SCRAPER FOR PROFESSIONAL WINDOW CLEANING!
The new UNGER ErgoTec ® Ninja Scraper features a unique pivoting mechanism which allows the angle of
the scraper head to be switched from straight to 30 degrees at the touch of a button. This provides super
quick adjustment and flexibility for optimum comfort and scraping performance in light and heavy duty
tasks, during close manual work or pole work at a distance. It also eliminates the need to purchase two
different scrapers!
Our new razor sharp and durable stainless steel scraper blades are perfect for removing paint, decals, tape,
heavy soil and debris from glass surfaces, as well as construction clean up.
Key Features:
Solid pivoting angle change mechanism, made of rust resistant stainless steel.
Ergonomic non-slip handle offers more grip, less slip, reducing hand, arm and shoulder fatigue.
Dual-sided blades are made from rust resistant 440A grade stainless steel, providing excellent edge
retention and break resistance – blades stay sharper for longer.
Precision honing process creates a razor sharp, consistent blade edge.
Safer and easier blade change – push slider release lock to access and change blade.
Includes removable protective blade cover.
Compatible with Unger ErgoTec ® Locking Cone for secure fit to poles.
The new ErgoTec ® Ninja Scraper Holster provides quick, easy and accessible scraper storage – simply slide
the scraper into the Holster and lock the handle into the robust clamp to prevent the scraper from falling
out. Made of durable solid plastic, the Holster is built to withstand frequent contact with sharp blades
thanks to its integrated stainless steel strike plate. Designed to help you minimize the risk of cuts and
injuries, the Holster can be worn on a belt for safe and instant access to the scraper – perfect for working at
height. Compatible with most flat or angled 10cm / 4” or 15cm / 6” scrapers, the ErgoTec ® Ninja Scraper
Holster fits to most standard tool belts.
For more information on these products or to request a brochure, call Unger UK on 01902 306633 or email
ungeruk@ungerglobal.com.

Scott the Man behind its gutter be clean
well I could go on forever the northern lad with a bit of bite, 39 ,feel 59 ..... loves the banter and likes to get
a bite, hardworking chap that doesn't take too much seriously.
how long window cleaning- well 2005 I got a gov grant to start up my window cleaning business, worked a
bit of cash in hand for a bit with a window cleaning gang and felt £1.25p a house I was killing myself ...
anyways I went full throttle built up my round locally and then got the dreaded bad back, so cut the hrs
right down for some years.... I now work longer hrs and backs knackered but hey we live in the times now
that we all have to.
so what’s Scott doing now- well scotty is now busy as ever growing my
business www.itsgutterbclean.co.uk , offering high class upvc cleaning and gutter clean outs, repairs and
replacements . Why may you ask ... well I always did for my locals but found there was a lot asking me to
clean there upvc and word was filtering about . We are a bit traditional really and we clean to high
standards via ladders and wfp . I still do a lot of window cleaning but name is such that I am slowly growing
.... but I want to be small and knish " looking forward to growing again ... and hope to be very much in a
position in 5 years to be vat registered and a fleet of vans ... but hey that’s a dream to be thought about in
time.
what was Scott before well I’m a caring laddie , and worked for the NHS for
8 years before it all went to shits and decided to go to the private sector ,
this was in Bedfordshire , dotted all over the Uk to be honest as my parents ran
public houses for a living . Jobs also include a week end window cleaning round
in knebworth Hertfordshire, fireproof foam maker, chemical brick cleaning
assistant, barman , . I’m never short of a word or 2 and maybe this is down to the
travel I’ve done ... in some ways I’m thankful and confident .... Been skint and
don’t like it so now built its gutter be clean ..... And a settled family man.
so why free speech ...- well its hard ... I was on a window cleaning page on Facebook ... as you all well
know I love a bite or 2 , wind up merchant let’s say.... some like some don’t ... so got told off a lot from
admins "still do lmfao" anyways I made it clear if I didn’t get my free speech I was off! And left ..... Anyways
good people like seb mclusky wanted me to stay about and we formed free speech ... with seb and Jim
burford ... rest is history .... free advertising and support , product testing before you commit to buy ,
anyways over 600 members it really runs itself. anyways .... Now there’s that many pages it’s hard to know
what’s what... BUT FREE SPEECH WILL STAY FOR THE FORSEABLE FUTURE... I’m sure
Scott and the keyboard warrior- god I love it , it’s just me really nothing personal till it’s made personal...
then I couldn’t give too hoots! heheeheh I always have an answer , and when in my zone it’s a beauty ....
Scotty is only a wind up merchant and really shouldn’t take be taken too seriously at times .... But
underneath the pic on a 6ft fat boy who likes a drink lies a good all round helpful chap ! "Spats with certain
people yes and to be honest I’ve made myself clear ... what I feel about people but hey like it or lump it ...
but hey I get the feeling about someone and I can’t let go without letting people know... “The northern way
I suppose"

Simpole and Scott- well it’s a no brainer really ... a lot don’t know how to take Philip from Simpole, I actually
see him and understand how hard it is to get good poles and products sold into hands, as he’s very much
USA and can be a loose cannon , I felt he needed the poles out in Uk , ok a lot haven’t tried Simpole but I’m
going to be showing off a few of Simpoles bits at the show in march ..... Simpoles of different sizes, simbox,
boars hair, cascade bar , acme tips etc. etc., I also like x-lines products and feel if they ever needed my help
id be there for them , as well as lee from blade right aka "CATWEASLE HEHEEH"
plans for 2015 - office and the plan to fingers
crossed if all plans out a little shop ... , growth in its
gutter be clean ... and im working on a mix that's
not only chemical free atm but also good value and
stays cleaner for longer , hence better prices. im
also in the plan for getting married next year to my
long term partner Nicki who puts up with me a lot
...... lmao.... only she knows how to tame me ... pfft
plans also for 2015 ----- I wouldn't mind moving to
north Yorkshire which really isn't too far from me
but hey renting a option ... but I also hope for a
massive spike in work ... as indications suggest a
future with us is bright .4
hobbies- well I love a game of pool and going out for
a few dinkies poos, and meals, cinema ... im deffo
not the ACTIVE TYPE BUT LIKE A GAME OF DARTS.
LIKE TO TRAVEL ... and plan on a lot more in 2015
where I can
SimPole water fed poles are the brainchild of Philip
Alexander who has been a window cleaner since 1971.
When water fed pole cleaning was first introduced to the industry, Phillip
quickly recognized that it was going to change how many people worked
and recognized the many advantages on offer – but he also saw many
places where improvements could be made.
Early water fed poles were very heavy, very flexible, had very long sections
– and in some cases were simply not suitable for the job. Philip got to
work and SimPole was born. The unique design uses 3 different types of
carbon fibre to give that perfect balance of strength, durability and
lightness.

Baffled Water Tanks
DI Resin Unit Holders
Battery Boxes
Tank Frames
Van Organiser
Aquaeous Plastic Fabrications. If you're looking for a professional, yet
friendly service then give us a call now and see what we can offer. We
specialise in producing high quality plastic tanks to fit your specific
needs, and will always do our best to ensure you're satisfied.

The World's No.1 High Level Cleaning and Inspection System
Press release
New generation of gutter cleaners
A new generation of high reach gutter cleaning equipment has been launched after five years of
development by Spacevac Technologies Ltd.
Operated from ground level the new system has four major features. It removes operational guesswork as it
comes with a close circuit TV camera on the cleaning head; it reaches higher than any other product – 4
storeys (16 meters); has greater suction power – will safely remove an engineering brick from a gutter; and
its carbon fibre tubes make it much lighter than any other. It is 40% quicker and a significantly more
effective cleaner than any other product.
http://www.space-vac.co.uk/
The Spacevac is powered by a proven Nilfisk Alto vacuum and the poles have a new locking system that
ensures no reduction in diameter at the joins, thus eliminating tube blockages.
Unlike traditional high reach gutter cleaners, the Spacevac is extremely lightweight and can be assembled on
the ground by one person – due to heavy tubes others have to be assembled in the vertical position by two
operators.
In addition to the many health and safety benefits and the elimination of costly scaffolds or cherry pickers,
Spacevac is economical on assembly time – a mere 3 minutes. The high powered vacuum ensures that
gutters are cleaned faster and more efficiently with less operator time.
Spacevac provides free UK demonstrations and user training and next day delivery.
Operators and customers can see that the job has been completed effectively by viewing activity on a laptop
or smartphone. Never before has gutter cleaning been easier, faster or cheaper.
Further information: Spacevac Technologies Ltd,
Unit 62, Rothersthorpe Crescent,
Northampton, NN4 8JD.
01604 76028

Power Up (Generation 2)
Easier to add to your reel
Easier to pull out (deploy)
Quieter
We manufactured a huge amount of Power Ups based
on very positive feedback on (Generation 1)
however, 50% have been bought before they were
finished many of which are leaving the country on
Monday.
Another production run will commence in the new
year.
If you're thinking of pulling the trigger on this do it
soon to avoid disappointment.
Contact us directly for free next day delivery

Special Announcement
We would like announce to you all that the WCP show being held on 9th May 2015.
This show is going to be like no other that you may have been to. It will be full of the most
amazing suppliers, as you can see from the list, with more joining up all of the time.
This will be the biggest window cleaning show ever in the UK.
During the day (10.00 am - 4 pm), there will be lots of window cleaning demonstrations, there
will be a bar and food available as well as competitions etc.
Then, if you would like to stay on longer, in the evening there will be a bar available with music,
as well as auctions and raffles in aid of Cancer Research where we can all meet up for a chat.
As the venue is a holiday camp, there is plenty to do (indoor/outdoor pools, bowling), so you
could stay for more than the day if you wanted to as a lot of us are.
Just a Few that will be attending next years show
Leading call Ionics Unger Terry Burrows Grippa Tank
Bladeright Willie Erken Gutter pro WCW X-Line
Spring Controllers Aqua pure Water work Brodex Aqua dapter
Peter fogwill Cleaner planner Whizz Bizz Pure freedom
Cleaning spot Alexander Swan Space-Vac
More to be announced over the next few months

RS Window
Cleaners
Window & Rhone Cleaning Services
4 Adam Hunter Court
Kelty, Fife
KY4 0BF
Right Barry in your own words tell us what
happened with you and the ladder
To be honest don't really know nothing unusual it was the second house of the day ground was dry ladder
feet were good on a hard surface went up about 10 rungs and the ladder slipped and I came crashing down
it happened so quick no time to do anything . Remember lying on the ground and the pain was excruciating
looked at my knee and it had a small cut on it looked nothing to bad but could not move my leg so Ronnie
helped me to the van and flung me in the back and I mean flung me in the back
So when did you realise it was quite serious
When I got home the pain was getting worst so we called an ambulance and away to hospital .when they x
ray came back it showed the knee cap was shattered in to 7 places and the lower part of the leg had no
movement any way now no pain as I had the morpheme great stuff few days after the opp got home for a
wee holiday said I should be back on my feet in about 6to 8 weeks
Did the leg heal up quickly then
The physio was hard going but I was determined to get back on my feet quickly within four weeks I was
walking and went down the street bad decision slipped and fell on the way down I could feel the knee
breaking apart so back to hospital opp no 2 really pissed off second opp went well but this time had to put
pins in as a lot of the bone crumbled and was useless so I was back to square one with rehab this was not
going to be a quick fix more like a long haul
So how long before you were able to return to work
8 months but even then I only went back half days as my leg was not strong enough to do a full shift must
have been a few months before I was doing a full shift but could still not drive for any length of time as the
pain was to much
So have you made a full recovery
No now almost 2 years after the accident I still have pain if I drive any length of time cant bend my leg to go
down on my knees and this is as good as it will probably get on summing it up don't want to start another
trad wfp war but it only takes a second and lets face it anyone of us could of come off that ladder that day
my partner had just had a baby weeks before so their was a lot I could not do with her in one respect I was
lucky I had a good employer and never lost a penny the hole time I was off but just imagine if it was
anybody working for themselves 2 years no wages is it worth it when we can do it from the ground

Invest in the best – for strength and success
Unger offers the ultimate in water fed pole design and
construction
Professional window cleaners need tools they can rely on, and
when it comes to water fed poles, Unger knows that certain
features are essential. Poles must be strong and sturdy, but light
enough for comfort and ease of use, while also retaining the
rigidity needed for cleaning windows or façades at all heights.
However, the lightest poles aren’t necessarily the best, as Matt
Hodgkins, sales and marketing director for Unger UK, explains:
“Lots of focus has been spent on making poles as light as
possible.
Often, low pole weight is achieved through compromises in
construction – mainly by decreasing the thickness of the pole
tube to reduce its weight. This makes a pole lighter but
directly affects pole rigidity and longevity, resulting in the pole
being weak, harder to control and more likely to splinter
or break. Although lightness is a benefit, material strength
(MSI) should also be an important factor when purchasing water
fed poles.”
Unger has been setting the standard in
this sector for over 50 years, and the
latest addition to its renowned nLite®
range of water fed poles is a prime
example of the company’s knowledge and
expertise.
The Ultra HiMod Limited Edition 2014, is
made from an enhanced hi modulus
carbon – a new material which Unger
brought to the market to offer the
ultimate in stiffness, even when cleaning
up to heights of 20 metres (65 feet). Its
features and benefits include:
An incredible 110 MSI* – making it the
most rigid water-fed pole on the market
30% stiffer material (230 GPa*) than
current nLite® HiMod poles, allowing
professionals to clean at height while on
the ground, with no loss of rigidity or
control.
Incredibly lightweight – 1.5 kg for the
Master pole; 0.7 kg for each Extension
pole
Unger’s nLite® system currently
features water fed poles and
extensions in a choice of five
different materials – aluminium,
glass fibre, hybrid (a mixture of
carbon fibre and glass fibre),
100% carbon fibre, or HiMod
carbon (5% lighter than regular
carbon fibre with greater stiffness
and rigidity).
For more information on these
products or to request a brochure,
call Unger UK on 01902 306633 or
email
ungeruk@ungerglobal.com.

EXPERIENCE THE DIFFERENCE
EXPERIENCE WAGTAIL
Originally crafted for the professional window cleaner;
keeping speed, quality, accuracy and ergonomics as design priority,
Wagtail has gone on to become the world's number one window
cleaning manufacturer and the professional choice in window
cleaning apparatus.
Wagtail are proud to announce that we now offer a range of specialty tools, offered to both the
professional and home user. Our new designs have been specifically customised for fast, accurate and
easy cleaning of a wide range of environments, leaving only the highest standard, professional finish.

• ‘Vision’ pure water additive is the first in a long line of additives to help window cleaners
achieve better and faster results with water fed pole window cleaning.
• There is no doubt that pure water does a fantastic job at cleaning windows, but have you
ever felt that you need that extra ‘oomph’ or power
• At Jigsaw innovations we believe that window cleaning with pure water technology can
sometimes be a bit of a puzzle. Many window cleaners experience difficulties in achieving
spot and streak free windows on a constant basis. This is because certain windows have
always required different techniques to achieve a spot free clean. Just one of the
differences among many others is hydrophobic (water hating) and hydrophillic (water
loving) glass. We aim to help all WFP window cleaners to consistently achieve great results,
while being able to work faster and earn more.
• ‘Vision’ pure water additive is designed to be added directly to pure water at a ratio of 1
millilitre per 100 litres of pure (1-100,000). At this ratio you will notice the brush head will
glide along the glass very smoothly, while also making windows more hydrophillic than
usual which really speeds up the final rinse. Another benefit is cleaning power! With
‘vision’ added to your water, stubborn marks like bird mess and snail trails will come off
easier which speeds up your working day and helps achieve all round better results. We’ve
even added a pleasant and natural aroma of citrus so you can instantly tell if it is mixed
thoroughly in your pure water.
• Faster cleaning
• Great shine
• Added cleaning power
• Reduced spotting issues
• Most windows become more Hydrophilic
• Does not raise TDS
• Just one 250mill bottle Will dose up to 25,000 litres of pure water
• Can be used along with Isopropanol

Cable and electrical system maintenance
The aim of the article is to give an overview of what is actually
happening on the electrical side of your system and how to protect
both the system and your earning potential.
The importance of maintaining DI resin and RO membranes is well accepted.
There is however a tendency to take for granted the electrical side of a system and its impact on earning
potential. Getting the electrics wrong may just mean a blown fuse but in rare cases it can mean something
more serious.
I want to address the myth that simply fitting a higher rated fuse solves the issue and why this is a bad idea,
together with the impact of worn cables, the effect of volt drop and cables that are too long. In addition, I
want to look at the importance of correct fuse rating, running temperatures of pumps, connectors,
controllers and how, as manufacturers, we protect both you and the systems.
The battery state, in terms of maintenance, stored charge, condition of plates and terminals can play a part
in making your system efficient or not.
Earning potential and maintenance of your system are directly related. A well maintained system will be
more efficient, break down less often and can provide a long term return on investment.
The Battery
The battery is providing all the power needs to your system. As a general rule you will need a minimum of
75 Ahr (amp hours) for a single pump system and 110 AH for a two pump system.
A fully charged battery is capable of storing up to 14V. For WFP needs, the battery should have a start
voltage of around 13V to give you a full days use. It is worth noting that a battery can lose up to 5% of its
charge just sitting unconnected. For this reason, it is worth investing in an intelligent charger so if the
battery is sat idle for an extended period of time, both volts and amps are maintained.
I am often asked how fast will my battery discharge There is no simple answer to this as a number of
factors come into play, for example:
Age of the pump
Pump motor efficiency
Battery condition
Wiring condition
Volt drop ( see link ) http://www.springltd.co/node/133
Water flow rate
Restrictions in the system

As an example, lets assume we have a one pump system with a well
maintained 75 AH battery which starts with 13 volts and full amps.
The controller is calibrated to 35 and flow of 60. Based on testing
that I have undertaken, the pump will draw around 3 amps an hour, so over 8 hours you are using 24 amps.
Should you choose not to charge the battery at the end of day one, the starting amps availability for our
75AH battery would be 51 amps available at the start of day two, the equivalent of approx. 4 hours use.
Battery manufacturers advise you should not deplete a battery below 10.5 volts or 50% of the amp capacity
on a regular basis ( e.g. 37.5 amps with our 75AH example). Our battery will need a charge after approx. 12
hours use ( 3a x 12hrs = 36 amps used). Draining a battery below the 50% threshold on a regular basis will
damage the battery cells ability to hold a charge due to sulphating of the cells.
Most batteries are made up of either three or six 2V cells. Each cell we have a lead plate in it with a sulphur
liquid.
To create a current, a chemical reaction takes place between the lead cell and Sulphur acid. As current is
drawn from the battery the sulphur residue begins to coat the plate. The more capacity is drained the
greater the effect. With repeated cycles this can crystallize and harden. It is this crystallization that reduces
the ability of the battery to hold a charge.
Fitting a split charge relay system can help, but this will not replace all the amps you use in a day. It is
important to remember the alternator will only trickle charge the leisure battery. The amount of amps that
are replaced is dependent on:
The length of time the engine is running;
The speed of the alternator;
The generation capacity of your alternator;
Other systems operating on your vehicle.
Fitting a larger (100 AH) battery will extend time between charges - in our example the battery will need
fully recharging after 16 hours use ( 2 days at 24 amps a day)
Remember, as amps are drawn from the battery, voltage will also fall. In a good condition, as the battery
comes under load (pump running) volts will drop by as much as 0.5 of a volt, the voltage will level out here
for perhaps 4 – 5 hours; after which you see the volts drop away slightly; after perhaps 6 – 7 hours use the
voltage fall away dramatically ( see link ) http://www.springltd.co/node/139
Operating a pump without a controller will mean current draw can be up to 9 amps per hour with no
significant increase in water flow. This will mean the battery will need charging more often, shortening the
life of the battery.

Pump
Different pumps have varying output ranges by this I mean you could set two pumps to the same flow rates
with both drawing similar current, One pump is likely to generate more flow and pressure than the other.
EG a new pump will out perform an older worn pump.
Your pump is pulling 99% of the current drawn from the battery, the control is using a small amount to
operate the processor perhaps 0.1 of an amp.
As the pump reaches the end of its useful life the motor becomes less able to push water, a sign of this may
be you having to turn flow up much higher than usual.
The less efficient the pump motor is, the more current is turned into heat as opposed to pushing water. The
hotter the motor gets the more current is turned into heat. The temptation to overcome a worn pump and
poor flow is to increase the flow setting on the control. This in fact makes the problem worse as the pump
tries to draw ever more current which generates ever more heat.
In a recent test running an Aquatec pump flat out (flow and calibration set to 99) temperature levelled out
at 70C after an hour. In normal operation I would not expect a the pump to be run so hard as the idea of a
controller is to get the pump to produce only the water required, hence a pump is unlikely to get so hot.
Some heat generation is unavoidable due to friction, magnetic losses of the motor brushes turning.
Note: A controller can help reduce the operating temperature of a pump as the control reduces the speed
the motor can turn at.
On replacing your pump checking the cables and fuse is a good idea replace anything that is worn damaged
or rusted. Remember your new pump will be more efficient than the old one so recalibrate the control and
in some cases you may find the need to adjust water flow rates.
Cables and Connectors
We supply 1mm tri rated cable with an 18 amp current rating, the charger
controller has 2.5mm cable also rated to 18 amp.
Copper is a good conductor of electrical current however it is not 100%
efficient copper will also act as a resistor to current this means a small amount
of energy is lost as it passes along the cable, Commonly referred to as volt drop.
(see link http://www.springltd.co/node/133 ) For this reason all cables should
be as short as possible. A longer cable run than necessary can increase the
effect of volt drop along the cable length.
Connectors and terminal blocks can also be a source of volt drop for this reason regularly inspecting your
connectors replacing any that are worn or damaged is a good idea. Also check connections are secure with
good contact to the copper core.
Check for any damaged cable where insulation has been chaffed exposing the copper core not only is there
a risk of a short knocking out the fuse the exposed core can be a source of volt drop and become very hot in
some circumstance's this heat can be sufficient to melt insulation and fuse increasing the risk of fire.

Cables and Connectors Cont.
An Issue with old connectors is corrosion something that is difficult to avoid in a wet environment such as
WFP so keeping connections as dry as possible by placing cable into conduit is a good idea. Corrosion will
increase the resistance of the connector and in turn volt drop across the connector.
A badly worn or corroded connector can become an energy wasting resistor. If your connectors are
excessively hot they either need replacing or tightening, as your are wasting precious battery power.
The harder the pump works, the more current will be drawn. With poor connections in a system this will
increase the energy lost in heat. Because Power = I*I*R (current squared multiplied by the connector's
resistance). So the power lost in a bad connector is actually increasing exponentially. Compared to the
energy consumed by the pump this is small. But every little helps!
A good connector should only feel warm to the touch in normal use.
Note: The controller carries out an electrical test to ensure the pump and pressure switch are in the circuit. If
the pump can not detect the pump due to damaged cable/connectors the control will display PS (pressure
switch) as a default message. This is one of the crucial protections we put in place. The control no longer
passes any current to the pump but instead retests the condition every few seconds. This prevents a
dangerous condition occurring for example ( a loose moving or damaged connection touching ground (Van
panels) because the controller is now limiting the energy.
Fuse
All electrical systems should be fused to provide protection to the
equipment and cabling. A fuse is a thermal device reacting to heat
created in a short circuit and or high current. Not fitting a fuse could
mean that a fault situation progressively gets worse. For example if
your pump, battery, cables or controller develops a fault or is old a
component can go short circuit. With no fuse to open and stop
current the component will just get hotter and hotter in rare cases
this can cause a fuse, cables to smoke.
You should never exceed the fuse rating advised by the manufacturer. For a fuse to open in a fault condition
almost instantly (a few hundred milliseconds ) it can require current of 2.2 to 3 times the rating of the fuse.
We recommend 7.5 amp fuses so the actual current to open the fuse may be as high as 22.5 amps.
Over rating the fuse is dangerous.
For example a 15 amp fuse will happily supply current up to 15 amps but will not blow. (to blow it could
require current of up to 45 amps) The fuse will however gradually get hot over time in testing I have seen a
7.5 amp fuse heat to 62C and not blow
Imaging just how hot a 15 or 20 amp fuse could get with a fault condition that creates heat but not enough
to clear the fuse!!! add in poor cables and connectors and the risk of fire in the cables is increased.

Note: In very rare cases if current is only slightly above or close to the rating of the fuse for prolonged
periods there is not sufficient heat or current to blow the fuse, in this case the heat can build up and cause
the fuse to melt. For this reason alone you should never over rate the fuse
If a fuse has blown due to a fault the fuse is doing its job.
Please locate the source of the fault and rectify it before replacing the fuse.
Please do not simply fit a larger fuse As above this means even higher current will be required to open the
fuse If the fault is a short circuit all you are doing is heating the fault to a point where it could begin to burn
YOU HAVE BEEN WARNED.
The fuse should be as close to the battery as possible. To reduce the risk of over heating in either the cable
or device in the event of an electrical fault. The shorter distance current can travel between the battery and
fuse means that the amount of cable being protected is increased.
For example Should the insulation on the red (positive) cable become chaffed allowing the core or poorly
installed cable to come into contact with the chassis creating a fault condition .
Without a fuse fitted close to the battery the wire will heat to red hot, burn off all the insulation and
potentially cause a fire.
Fitting a fuse close to the battery protects the cable run plus control and pump.
Another example: Should a control develop a fault in its power circuitry then you must rely on the fuse to
protect the wiring. With the fuse fitted close to the controller however, it would only protect the short
length of wire into the controller itself.
Fitting the fuse as close to the power source as possible offers the maximum level of protection.
We also suggest you fit cable in conduit to give two layers of protection to the cable core.
Can I fit two fuses in line
Why not fit to fuses in line one at the battery and one at the controller
In larger installations the way this is usually done is the fuse ratings increases the nearer you get to the
power source. So you could fit a 7.5 amp at the control and 10 amp at the battery.
There is nothing wrong in doing this. It means that any controller faults are protected by the 7.5 amp fuse
and the wiring from the battery to the control fuse is protected by the 10 amp fuse. As the wiring is rated to
18 amps this is fine.
In addition the 10 amp fuse will have a lower volt drop. Than a 7.5 amp fuse.
Fitting two 7.5 amp fuses would mean that you would not know which fuse will blow first. It would likely be
the one near the battery due to higher volts here.
Do not fit fuses in parallel as this double the rating of the fuse IE 15 amps if two 7.5 amps fuses are fitted.
The Morale of this lesson is If you are not sure Check the user installation guide or with the manufacturer.

Our controllers are able to operate in ambient air temperature up to 40C. By this I mean that the control
will operate normally even if the air temperature during the day reaches 40C. The control will also operate
happily in temperatures to minus 5c. Electronics are far better coping with cold than heat.
As part of our testing a control was fitted to a pump running at maximum for long periods the Temperature
Controller
I have in the past covered how a controller can add value to you
system and very quickly return the cost on investment.
As with many things not all controls are created equal. The Spring range of controllers have a number of
unique protection systems built in. These are there to protect the control, system and you the user.
If your pump develops a fault then the controller offers the first level of protection. With a Spring controller
if the pump becomes disconnected the controller shows 'PS' because it appears the same to the controller
as if the pressure switch has opened. Crucially the controller will not continue to drive current at full power
to the pump, but re-test every few seconds. This minimises the risk of a dangerous fault developing (as
could occur from a loose/moving connection touching down to earth) because the controller is limiting the
energy.
If the pump takes too much current the controller will shut down. A pump may take too much current if it
becomes faulty. Alternatively too much current will be drawn if the pump negative wire should short to
earth. In this instance the controller will shut down the output to protect itself and the wiring. It will display
the message 'OC' to indicate this.
For more information please see: http://www.springltd.co/node/41
Reverse polarity protection
We fit a reverse polarity diode to the power supply circuit on the PCB. The diode is fitted so that in the
event of a miss-wire (reverse polarity) it will blow. In this way we are able to protect the sensitive parts of
the control and effect a repair if needed. We see a handful of controls come back to us having been
miss-ired in any one year.
Fitting a correctly rated fuse will provide additional protection to the control in reverse polarity situation. As
the current passes the wrong way around the circuit with the fuse now on the output part of the circuit, it
will still blow helping to prevent further damage to the control.
Heat Protection
As previously mentioned copper is not a perfect conductor of electrical current. A small amount of current
will be turned into heat, you will notice the pump motor, cables and controller can be warm to the touch
after a days use.
The Spring range of controllers are designed to return unused current back the battery and also have a
means of dissipating heat to prevent access temperature build up on the PCB.
In testing we push the control to extremes well beyond that seen in normal use.

Our controllers are able to operate in ambient air temperature up to
40C. By this I mean that the control will operate normally even if
the air temperature during the day reaches 40C. The control will also
operate happily in temperatures to minus 5c. Electronics are far better coping with cold than heat.
As part of our testing a control was fitted to a pump running at maximum for long periods the Temperature
of the Control enclosure did not exceed 52C with the internal PCB temperature being 81C.
These temperatures are far in access of what would be seen in a system. For a control to begin to melt
temperature would have to be well above 300C at this point the PCB may begin to smoke However it will
not flame. In other words this is the equivalent of placing the controller in your oven and turning
temperature to maximum.
Note: It should be said that simply fitting the correct rated fuse will avoid any possibility of current feeding a
fault condition to these extreme temperatures.
If the Control is experiencing very high temperature it will shut down the pump to protect it self and the
system.
Summing up then we have looked at the importance of correct fusing together with the risks associated
with not fitting the fuse. Also we looked at the power supply (battery) The importance of cable
maintenance and replacing worn or damaged connectors.
At Heart Spring is an electronics company following many years testing and development our controllers
have a range of self protection and safety systems built in, that many controls do not. That said the article is
aimed at both those who use a controller and those who do not.
As an electronics company development is an evolution so who knows what may come next.
Your safety and ability to earn a return on your investment relies on maintaining and inspecting your system
periodically. A few minutes regular maintenance can save you a whole load of problems later.
I hope this article has changed a few miss conceptions and got people thinking.
Be safe out there and if your not sure please ask.
Main Office 01892 662078
Sales 01892 888678 or 07507 980159
sales@springltd.co
Units 9 & 14 April Court
Sybron Way
Crowborough
East Sussex
TN6 3DZ

Pure Freedom is one of the most recognised and trusted names in the
industry for quality water fed pole window cleaning systems.
Adepta Engineering Ltd. is a long established engineering company of 20 years with a reputation for quality
that is second to none. Over recent years our time served electricians, mechanical engineers and motor
mechanics have worked closely with window cleaners to design, build, develop and refine our water
fed pole systems under the highly acclaimed Purefreedom brand. We are the manufacturers of the
Freedom Trolley and Pure Freedom Systems and carry out all our work in-house without the need to use
outside contractors, which gives us the ability to provide a very high quality of customer care.
If your requirements differ from our stocked units we can alter/add equipment to suit your needs from the
very start of the manufacturing process. Please feel free to visit us and view/try the equipment before you
order. Or call us on 0333 1234 365 to talk to a member of our friendly and helpful staff

In the last issue we told you about the
theft at the Tip Top store Well this is the
latest and the dealings with the police
Dear Sir/Madam, Re Crime Complaint theft.
A while ago we had the misfortune of having a shop-lifter visit our premises and steal around £600 of stock;
being 2 expensive window cleaning poles.
As a new start out business this hit us incredibly hard – especially as we only had a start out loan of £15k so
a large chunk of our business went out the door; not to mention the fact that it has to be replaced;
something we cannot currently afford to do.
The theft was filmed on CCTV.
I will say at the outset that I have no complaint with PC Symons 6885 who has tried her best during the
“investigation” and has been in contact via Email, phone and now letter attached.
What I cannot understand is that nothing physical has been done to actually investigate the person who,
following the CCTV footage being uploaded onto Facebook and Twitter; has been identified by 6 separate
individuals.
I found this persons address on white pages and gave the information to the police.
The person identified by these people (whom we have no connection with whatsoever) is an alleged drug
dealer and member of a local biker gang. The informants were too scared, or too close to him to formerly
make a written statement- but that should not stop our very fine police force from physically getting away
from their desks and knocking on the door.
That surely is how investigations are done
When I had to source a person for tax evasion/ fraud, knocking on doors or gathering evidence was the first
step- and I only had the tax laws to fall upon- not the resources or back up that Devon and Cornwall police
do.
We were informed that due to the CCTV footage being filmed from our systems monitor on a smartphone
(because the system will not allow it to be emailed and this was the only way to get the details out),
that it could not be used as evidence in a court of law as we could have “tampered” with it.
I offered for your technical people to come and do what they do – but nothing came of that.
Similarly, as nobody was willing or able to make a formal statement, the only “investigation” was to speak to
another PC who had dealings with the person in question in the past, to see if they could recognise him.
As the CCTV footage showed the person wearing sun glasses that would be a bit difficult not to mention the
amount of people officers must deal with on a daily basis!

In the last issue we told you about the
theft at the Tip Top store Well this is the
latest and the dealings with the police
Cont
So really, despite having footage, an alleged name and address handed to you on a plate, absolutely nothing
has been done.
We asked what would happen if an anonymous tip was given on crime stoppers – only to be told it would
be “filed”- so please explain to me exactly what the purpose is of the Devon and Cornwall police. And why
are you so impotent
I feel like we have done the investigation for you, but nothing has happened with it- and we feel incredibly
let down not to mention incredibly angry.
No doubt, had I been in the shop at the time and not upstairs in the office, and tackled this person; It would
be me under arrest
I would really like a full explanation as to why nothing has happened and not some stupid and childish
answer along the lines that nobody would formally make a statement when a) they were scared and b) it
had nothing to do with them.
We Have Removed
Certain details to protect them

Aperture Desk is the complete All-in-one solution for window Cleaners
Business & Sole traders alike will benefit from our window cleaning app’s great features and
easy to use interface.
Aperture Desk is the complete Window cleaning management tool. Whether your a small operation or a
large business Aperture Desk is the right tool for you with a variety of features including Finance
Management so you can keep track of all your incomings, credit owed & outgoings. Raise Invoices for
Clients and send via E-mail or print. Raise unique purchase order numbers to keep track of your purchases.
Aperture Desk also allow you to keep your customers on a large secure Database accessible from anywhere
thanks to cloud computing. You'll be able to track customer accounts, send invoices, setup card & direct
debit payments. Aperture Desk is built around being easy to use for everyone of all different skill sets and
about being dynamic on how it delivers its functionality that's why we are working hard at making Aperture
Desk the All-in-one Cleaners Tool. Soon we will be launching our test phasing and for anyone interested in
Aperture Desk please signup at aperturedesk.uk where we will keep you up to date on the stages or
Aperture Desk and selecting users to try out our platform for free! Features: Complete Round Management
Multiple User logins IOS & Android on the go Apps Expense tracking & Purchase Order Raising Debt List VAT
Support Direct Debit Payments Card Payments Full Revenue Reports White label Invoice Printing & E-mail
Customer Database Job Reminder Notifications Job Route Planner Allocate Services Job Worksheets & User
Job Assigning
The PROGUTTER system
has been designed to make cleaning gutters above
conservatories, porches and hard to access areas easy.
Our unique gutter cleaning equipment has been
designed to miss the gutter securing clips when in use.

DIY 12v Speed Controller on a budget
Hi all my name is Darren Ansbro, I have been working for Bolam Cleaning Services in the
North East for 17 years. It's a family run business with two vans using both traditional
methods of cleaning and water fed pole cleaning. When we started using WFP we had
lots of problems with the speed controllers stopping the water flow. In the end we just
took them off completely and wired the pumps direct to the batteries.
As I have made my own trolley set up I said to myself "CAN I make a Speed Controller " .
So I did some research on products to find out what would be required.
This is my own made 12v speed controller to control the flow of water. It’s nice and simple to use switch
on/off then a control knob to turn flow up and down
This is the hole I have for
the digital display to fit into. Digital display looks good Control knob fitted in place
To begin with I got a digital display which came with the switch and control knob (EBAY)
I then went to Maplin's for a black enclosure ready to fit the display into.
Fitting the switch to
turn it on/off
Two hole drilled ready for
cable glands to be fitted.
All completed
Next came the power cables, one goes to the battery and the other goes to the pump.
Fitting the switch to turn it
on/off
The inside of the controller.
All working oks when turned on
Finally I got the cable glands to finish it off nicely. Hope you all like