Gardner - Supply Chain Performance Management at the ...

Dashboard effort focused on metrics that already had available data;
Where VA does not collect data at the national-level, metrics are “Pending”
On Display
● Perfect Order Fulfillment (Notional*) (SQ-01)
● Order Fulfillment Cycle Time (SR-01)
● Total Supply Chain Cost (SC-01)
● Customer Fulfillment (Notional*)(OQ-01)
● Logistics Department Flow (OR-02)
● Obligation Ratio (OC-01)
● TSCC as Percent of Total Cost (OC-02)
● SC EIL Index (OC-03)
● Estimated Inventory Cost per Patient Day (OC-04)
Pending*
● Equipment Availability Rate (OR-01)
● Documentation Accuracy (Notional*) (DQ-03)
● Perfect Condition (Notional*) (DQ-04)
● Inventory Accuracy (DQ-05)
● Inventory Stockouts (DR-02)
● Contract Management Lead Time (DR-04)
● Percent Purchased Electronically (DR-05)
● Planned Cost to Actual Cost (DC-07)
● Orders Delivered in Full (DQ-01)
● Delivered by Required Date (DQ-02)
● Average Age Supply Chain Policy (DQ-06)
● Method of Purchase (DQ-08)
● Compliance and Standardization (DQ-07)
● Inventory Management – STD:ODI Ratio (DR-01)
● Inventory Turnover Rate (DR-03)
● Percent Purchased on Existing Contracts (DR-05)
● Reutilization (DC-01)
● Average Inventory Value (DC-02)
● Days of Supply (DC-03)
● Value Long and Inactive Supply (DC-04)
● Report of Survey Value and Duration (DC-05)
● Transportation Costs (DC-06)
* Complete data not yet available
© 2010 Supply Chain Council. ALL RIGHTS RESERVED. | Supply Chain Perf. Mgmt. at VA | Slide 22 | 28 March 2012