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Release 2.5<br />

<strong>Access</strong> <strong>Control</strong> Module<br />

Guide<br />

December 2012


SATEON Release 2.5<br />

<strong>Access</strong> <strong>Control</strong> Module Guide<br />

Issue 1.0, released December 2012<br />

Disclaimer<br />

Copyright © 2012, Grosvenor Technology. All rights reserved.<br />

SATEON and the SATEON logo are trademarks or registered trademarks of Grosvenor<br />

Technology. All other brands, names, or trademarks appearing in this document are<br />

acknowledged as the trademarks of their respective owners.<br />

No part of this document may be reproduced in any form or by any means for any<br />

purpose without the written permission of Grosvenor Technology.<br />

Whilst we make every effort to ensure the accuracy of our publications, Grosvenor<br />

Technology assumes no responsibility or liability for any errors or inaccuracies that may<br />

appear in this document.<br />

Grosvenor Technology Ltd.<br />

Millars Three<br />

Southmill Road<br />

Bishop’s Stortford<br />

Herts<br />

CM23 3DH<br />

Telephone: +44 (0)1279 838000<br />

Fax: +44 (0)1279 504776<br />

Email: support@grosvenortechnology.co.uk<br />

Website: www.grosvenortechnology.co.uk<br />

SATEON Release 2.5 2 Issue 1.0<br />

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Contents<br />

SATEON <strong>Access</strong> <strong>Control</strong> Module .........................................................................................5<br />

Version 2.5 - December 2012 ................................................................................................... 5<br />

Introduction ......................................................................................................................7<br />

About the <strong>Access</strong> <strong>Control</strong> module .................................................................................................... 7<br />

About system security ...................................................................................................................... 9<br />

Contacting Technical Support .........................................................................................................10<br />

Managing personnel records ............................................................................................ 11<br />

About personnel .............................................................................................................................11<br />

How do I ... set up a personnel record..........................................................................................13<br />

How do I ... set up a person’s access ............................................................................................17<br />

How do I ... issue a token to a person ...........................................................................................21<br />

How do I ... revoke a token from a person ...................................................................................24<br />

How do I ... create a new token from the personnel page ...........................................................27<br />

How do I ... print a token from the personnel page .....................................................................30<br />

How do I ... add a photo to a personnel record ............................................................................32<br />

How do I ... change a person’s photo ...........................................................................................35<br />

How do I ... view a person’s token history ....................................................................................38<br />

How do I ... set up a new department ..........................................................................................39<br />

Managing tokens ............................................................................................................. 41<br />

About tokens ..................................................................................................................................41<br />

How do I ... set up one or more new tokens ................................................................................44<br />

How do I ... issue a token ..............................................................................................................48<br />

How do I ... issue a temporary token to a person ........................................................................50<br />

How do I ... mark a token as lost or stolen ...................................................................................52<br />

How do I ... suspend a token ........................................................................................................54<br />

How do I ... reset a suspended token ...........................................................................................55<br />

How do I ... view information about a token ................................................................................56<br />

How do I ... revoke a token ...........................................................................................................57<br />

How do I ... set up a new token type ............................................................................................59<br />

How do I ... set up a new token pool ............................................................................................61<br />

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How do I ... set up a new token status .........................................................................................63<br />

How do I ... print a token ..............................................................................................................65<br />

Managing access to locations ........................................................................................... 67<br />

About access management ............................................................................................................67<br />

How do I ... define which areas/buildings a person can access ....................................................69<br />

How do I ... restrict the times that personnel can access an area/building .................................70<br />

How do I ... set up a new access group .........................................................................................71<br />

How do I ... set up a new access set .............................................................................................73<br />

How do I .... set up a reader group ...............................................................................................75<br />

How do I ... set up a time zone .....................................................................................................77<br />

How do I ... set up a system mode ................................................................................................79<br />

How do I ... grant specific access to a person ...............................................................................81<br />

How do I ... set up a secured area ................................................................................................83<br />

Managing the system hardware ....................................................................................... 87<br />

About the system hardware ...........................................................................................................87<br />

How do I ... set up a new site ........................................................................................................89<br />

How do I ... set up the physical connections in the system ..........................................................90<br />

How do I ... set up a new comms engine ......................................................................................93<br />

How do I ... set up a field network and port .................................................................................95<br />

How do I ... set up a new panel ....................................................................................................97<br />

How do I ... set up a new door ....................................................................................................100<br />

How do I ... set up a new reader .................................................................................................104<br />

How do I ... set up an input .........................................................................................................109<br />

How do I ... set up an input group ..............................................................................................112<br />

How do I ... set up an output ......................................................................................................114<br />

How do I ... set up an output group ............................................................................................116<br />

How do I ... set up an automated action ....................................................................................117<br />

How do I ... set up a reader-triggered action..............................................................................119<br />

Hardware defaults summary .......................................................................................... 123<br />

Panel Hardware Defaults ..............................................................................................................123<br />

Door Hardware Defaults ...............................................................................................................124<br />

Reader Hardware Defaults ...........................................................................................................124<br />

Input Hardware Defaults ..............................................................................................................125<br />

Output Hardware Defaults ...........................................................................................................125<br />

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SATEON <strong>Access</strong> <strong>Control</strong> Module<br />

Version 2.5 - December 2012<br />

SATEON is a powerful yet easy-to-use access control system that allows you to set up, manage and<br />

monitor physical access to a site.<br />

The <strong>Access</strong> <strong>Control</strong> module of SATEON enables you to set up the system hardware, the users of the<br />

system, the tokens they use to gain access and the access they are permitted.<br />

See also<br />

Contacting Technical Support<br />

About the <strong>Access</strong> <strong>Control</strong> module<br />

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Introduction<br />

About the <strong>Access</strong> <strong>Control</strong> module<br />

The <strong>Access</strong> <strong>Control</strong> module of SATEON is used to control, monitor and restrict the movement of<br />

people in, out and around your site. It allows you to:<br />

• Set up, view or edit information about the physical elements of the system and the connections<br />

between them.<br />

• Set up, view or edit information about the personnel: the people in your organisation that can<br />

be granted access to a building or a specific location.<br />

• Set up, view or edit information about tokens: the cards and other objects used by people to<br />

gain access to areas via readers.<br />

• Set up secure areas, which provides a means of monitoring and controlling the number of<br />

people in specific physical locations.<br />

• Set up and manage the access permissions that are used to define where people, as groups or<br />

individuals, are allowed to go.<br />

• Set up and manage interfaces to external systems such as alarm panels and CCTV systems.<br />

To access these features, choose the <strong>Access</strong> <strong>Control</strong> option from the module buttons that appear at<br />

the top of the page. A page with the following options is displayed:<br />

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The options on this page are as follows:<br />

• Device Management. This option allows you set up and configure the physical devices in your<br />

system, including panels, readers and doors. You can also manage and view the connections<br />

between devices.<br />

• Action/Group Management. This option allows you to set up the building blocks of your access<br />

control system: groups, actions, time zones and system modes.<br />

• <strong>Access</strong> Management. This option allows you to set up the access permissions that are used to<br />

define access to specific readers at particular times. Each access permission is a unique<br />

combination of a reader group, a time zone and a system mode.<br />

• Personnel Management. This option allows you to set up and manage details of the people on<br />

your system whose details are held on the system for the purposes of access control. You can<br />

define people’s access rights, assign tokens, add photos to the records and set up departments.<br />

• Token Management. This option allows you to set up the tokens that can be used to gain access<br />

to particular sites, buildings or areas within your organisation. Tokens can be anything that can<br />

be scanned by some kind of reader – such as a card of some type, a proximity device or even a<br />

piece of biometric data, such as a fingerprint.<br />

• Area Management. This option allows you to set up and view defined areas and the restrictions<br />

that apply to them. Areas can be used to report the number of people in an area, to detect<br />

unoccupied areas, to prevent passback violations, and so on.<br />

• System Integration. This option allows you to set up interfaces to third-party systems, such as<br />

alarm systems or CCTV cameras. Configuring these is specific to the external equipment, so they<br />

are not described in this document.<br />

See also<br />

About personnel<br />

About tokens<br />

About access management<br />

About the system hardware<br />

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Introduction<br />

About system security<br />

Note the following important points about security:<br />

• You need to log in to SATEON using a user ID and a password. Default log in IDs and passwords<br />

apply initially, but must be changed the first time you log in.<br />

• Never let anyone else use your log in ID/password. For audit purposes, your identity is logged<br />

against every action that you take on the system.<br />

• Keep your password secret and do not write it down.<br />

• Change your password regularly.<br />

See also<br />

Contacting Technical Support<br />

About the <strong>Access</strong> <strong>Control</strong> module<br />

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Contacting Technical Support<br />

For further assistance with SATEON, please contact Grosvenor Technical Support as follows:<br />

Phone +44 (0)1279 838000<br />

Email<br />

Web<br />

Technical website<br />

support@grosvenortechnology.co.uk<br />

www.grosvenortechnology.co.uk<br />

www.grostech.com<br />

Technical Support staff may need to verify that you have a valid, licensed system when you request<br />

support.<br />

To verify your system<br />

1. When asked, press the question icon that appears in the status bar at the bottom of the SATEON<br />

screen:<br />

2. The following dialog appears:<br />

3. Provide the ID number to Technical Support, and enter the code key they give you in the Key<br />

box. When you click the arrow button a verification code appears.<br />

See also<br />

About the <strong>Access</strong> <strong>Control</strong> Module<br />

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Managing personnel records<br />

About personnel<br />

Within SATEON, personnel are the people whose details are held on the system for the purposes of<br />

access control – for example, employees, associates and contractors. Personnel should not be<br />

confused with users which is the term used for people who can log in and use the software<br />

application, such as system administrators or security staff.<br />

Personnel normally hold access tokens, but this is not a system requirement as you may wish to hold<br />

personal information about other people, such as ex-employees or contractors.<br />

Note: In some countries you may be required to register under a data protection act if<br />

you hold personal data.<br />

You can view details of personnel by choosing the Personnel Management option on the main<br />

<strong>Access</strong> <strong>Control</strong> page:<br />

The main Personnel Management page appears:<br />

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• The Navigation pane includes the Personnel and Department options.<br />

• The Filter pane allows you to list and search for all people and departments that have been set<br />

up.<br />

• When you select an item in the Filter pane, the appropriate details appear in the Configuration<br />

pane.<br />

What do you want to do<br />

Create a new personnel record<br />

Set up a person’s access<br />

Issue a token to a person<br />

Revoke a token from a person<br />

Create a new token from a personnel record<br />

Print a token<br />

Add a photo to a personnel record<br />

Change a person’s photo<br />

View a person’s token history<br />

Set up a new department<br />

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How do I ... set up a personnel record<br />

Within SATEON, personnel are individuals whose details are held on the system for the purposes of<br />

access control – for example, employees, associates and contractors. You can set up a new personnel<br />

record from scratch; alternatively you can base a new record on an existing one (this is known as<br />

cloning).<br />

Note: You can only set up a new personnel record if you have sufficient access rights.<br />

Contact your system administrator if necessary.<br />

To set up a new person from scratch<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel to list the current people on the<br />

system.<br />

2. Click the Create button at the bottom of the Filter pane:<br />

3. A set of blank fields appears in the Configuration pane:<br />

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4. On the Basic tab, enter the following fields:<br />

Title<br />

First Name*<br />

Surname*<br />

Employee Number<br />

Department<br />

Is Escorted<br />

Extend Unlock<br />

Area Exempt<br />

<strong>Access</strong> Start<br />

<strong>Access</strong> End<br />

Comment<br />

Title of the person (Mr, Ms, Mrs, Dr, etc). This is free text so you can<br />

enter anything you like (up to 50 characters).<br />

First name of the person (up to 128 characters).<br />

Family name of the new person (up to 128 characters).<br />

Employee or staff number of the person (up to 50 characters). Note<br />

that if used, this must be unique.<br />

The person’s department, selected from a drop-down list. Can be left<br />

blank. To create a new department from this page, click the Add<br />

button next to Department<br />

When selected, this checkbox indicates that this person must be<br />

accompanied at any reader that has been specified as an escort<br />

reader. (See How do I ... set up a new reader) The accompanying<br />

escort’s token must have permission on the Secondary Reader<br />

Group defined on the nominated escort reader. This means that<br />

different people can be the escort on different readers.<br />

When selected, this checkbox indicates that this person will be<br />

allowed an extended unlock time at nominated doors. This setting<br />

can be used to assist people with mobility problems. (See also the<br />

Extended setting on the reader record in How do I ... set up a new<br />

reader)<br />

If you select this checkbox, the person will be logged in the normal<br />

way in and out of secure areas, but anti-passback will not be<br />

enforced, so they will never be refused access through a door<br />

because of an anti-passback violation.<br />

Optionally, you can specify the date/time that this person’s access<br />

will start. This overrides the token validity, so if a token is valid but<br />

the person’s access has not yet started they will not be granted<br />

access. You can enter a date directly or click the calendar icon and<br />

select a date and time from the pop-up.<br />

Optionally, you can specify the date/time that this person’s access<br />

will end. This overrides the token validity, so if a token is valid but<br />

the person’s defined access has ended they will not have access. You<br />

can enter a date directly or click the calendar icon and select a date<br />

and time from the pop-up.<br />

Free-text information about this person.<br />

* these are required fields<br />

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5. If custom fields have been defined for personnel records, you can set these on the Custom<br />

Fields tab.<br />

6. Click the Save button to save the changes to the record.<br />

To create a new person record based on an existing person<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. In the Filter pane, choose the person you want to base the new record on.<br />

3. Click the Clone button at the bottom of the Filter pane:<br />

4. A page as follows is displayed:<br />

Note: All the fields on the Basic tab are copied from the original personnel record, with<br />

the exception of the Employee Number, which must be unique. Normally you would<br />

change the name though!<br />

5. Enter/edit the information required as described above.<br />

6. Click Save to save the changes; click Cancel to cancel them. Changes take place immediately.<br />

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See also<br />

How do I ... set up a person’s access<br />

How do I ... issue a token to a person<br />

How do I ... create a new token from a personnel record<br />

How do I ... add a photo to a person<br />

How do I ... set up a new department<br />

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How do I ... set up a person’s access<br />

Once a person has been set up you can define the access that is allowed – the readers at which the<br />

person’s tokens are valid. This identifies the buildings, locations and areas that the person can<br />

access.<br />

To do this you assign particular access groups to the person. <strong>Access</strong> groups are used to specify the<br />

readers, time zones and system modes that are used to define access.<br />

Note: Before setting up access for a particular person, you will need to have set up all the<br />

elements needed for access: the readers, time zones, system modes, access permissions,<br />

access groups and access sets. For more details, see About access management.<br />

To define a person’s access<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Choose the person whose access you want to set up.<br />

3. Click the Manage <strong>Access</strong> button at the top of the Configuration pane:<br />

4. The following page appears:<br />

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This lists the access groups that have been assigned to the person, if any. (In the example above,<br />

no access has been assigned.)<br />

5. To assign new access rights, click Grant Personnel <strong>Access</strong>. A page of the following format<br />

appears:<br />

The box on the left lists the access sets (collections of access groups) while the box on the right<br />

lists the individual access groups.<br />

6. If you highlight an access set and click Apply, the access groups that form the set are moved into<br />

the Selected <strong>Access</strong> Groups list.<br />

7. To list the readers that are included within an access group, click View Readers. A dialog pops up<br />

listing the readers and the access start and end times:<br />

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Note that you may need to use the vertical scroll bar to view all the information. Click Close to<br />

close this dialog.<br />

8. To define the access permitted to this person, select the checkboxes next to one or more access<br />

groups and click the Grant <strong>Access</strong> button. The Manage <strong>Access</strong> page is redisplayed:<br />

For each access group listed, you can specify the times for this particular person’s access to start<br />

and finish. If times are already displayed, these are the defaults set up for these access groups,<br />

but these can be overwritten. For both <strong>Access</strong> Starts and <strong>Access</strong> Ends, type in a date and time or<br />

click the calendar control to select a date and time. Click Save Changes to record the changes to<br />

dates and times.<br />

9. When you have finished setting up the access rights for this person, click Done.<br />

Note: You can also set up a person’s access permissions from the access groups page.<br />

See How do I grant specific access to a user<br />

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See also<br />

How do I ... set up a personnel record<br />

How do I ... issue a token to a person<br />

How do I ... create a new token from a personnel record<br />

How do I ... add a photo to a person<br />

How do I ... set up a new department<br />

How do I ... revoke a token from a person<br />

How do I ... add a photo to a person<br />

How do I ... define which areas/buildings a person can access<br />

How do I ... grant specific access to a person<br />

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How do I ... issue a token to a person<br />

Once a person is set up you can allocate one or more tokens. A token is any object which can be used<br />

to gain access to particular sites, buildings or other locations. Tokens can be of various types, such as<br />

mag-stripe cards, proximity devices or items of biometric data, such as fingerprints.<br />

There is no limit to the number of tokens a person can have.<br />

Note: You can create all the tokens you need on the Token Management page. (See How<br />

do I ... set up a new token) However if you have not already set up tokens, you can create<br />

a token directly from the Personnel page. See How do I ... create a token from the<br />

personnel record.<br />

To assign a token to an existing person<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Choose the appropriate person.<br />

3. Click the Manage Tokens button at the top of the Configuration pane:<br />

4. Any tokens assigned to that person are listed. When a token is selected, full details of the token<br />

and its status are given in the panel on the right, for example:<br />

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Note: If necessary you can create a token directly from here by pressing the Create<br />

Token button at the bottom of the page. See How do I ... create a new token from<br />

the personnel record<br />

5. To issue a token, press the Issue Token button at the bottom of the page:<br />

All currently available tokens are listed:<br />

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5. If there are large numbers listed, you can filter them by entering a string of characters in the<br />

Filter Criteria box. This can be any sequence of characters from the Token Data, Token Status or<br />

Token Type fields. For example, you could search for a specific number, or list tokens of a<br />

particular type only. You can also restrict the list to one specific token pool by choosing the pool<br />

from the drop-down list. Click the Filter button to update the list:<br />

6. To issue a token to this person, select the token that you want to assign from the list. In the<br />

region in the bottom of the screen, enter the following information:<br />

Reason<br />

Issue Type<br />

Optional reason for the token issue, such as New Employee, Forgot Token,<br />

etc.<br />

Choose Issue Permanent Token (such as for a new employee) or a Issue<br />

temporary token (such as for a forgotten token).<br />

7. Click OK. The token is assigned to the person and the list of tokens is updated.<br />

See also<br />

How do I ... set up a personnel record<br />

How do I ... revoke a token from a person<br />

How do I ... set up a new token<br />

How do I ... create a new token from a personnel record<br />

How do I ... print a token<br />

How do I ... view a person’s token history<br />

About tokens<br />

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How do I ... revoke a token from a person<br />

You can revoke a token from the person it is issued to. There may be various reasons for this: an<br />

employee is leaving the organisation, it was issued on a temporary basis and so on. When a token is<br />

revoked it is returned to the appropriate token pool and can be assigned to another person.<br />

Alternatively it can be deleted if it is no longer required.<br />

Note: If the token has simply expired, you can update its validity period.<br />

To revoke a token from an existing person<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Choose the person whose token you want to revoke.<br />

3. Click the Manage Tokens button at the top of the Configuration pane:<br />

4. The following dialog appears:<br />

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This page lists all the tokens currently allocated to the person.<br />

5. Select the token to be revoked. If the person has several assigned tokens, ensure you select the<br />

right one.<br />

6. Click Revoke Token at the bottom of the page:<br />

7. A dialog appears:<br />

Enter a reason for the token being revoked and click the Revoke button.<br />

8. The token is removed from the list and returned to the token pool, where it can be reassigned to<br />

another person, or deleted.<br />

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See also<br />

How do I ... set up a person’s access<br />

How do I ... issue a token to a person<br />

How do I ... create a new token from a personnel record<br />

How do I ... print a token<br />

How do I ... view a person’s token history<br />

About tokens<br />

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How do I ... create a new token from the personnel<br />

page<br />

If you need to assign a token to a user and you do not have a suitable token available in a token pool,<br />

you create one directly from the Personnel page.<br />

To create a token from the personnel record<br />

1. On the Personnel page, choose the appropriate person.<br />

2. Click the Manage Token button at the top of the Configuration pane:<br />

3. The following dialog appears:<br />

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4. Click the Create Token button at the bottom of the page:<br />

The following dialog is displayed:<br />

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5. Enter the following data:<br />

Token Data*<br />

Token Status<br />

Token Pool*<br />

Token Type*<br />

Valid From<br />

Valid To<br />

Deactivate Exempt<br />

Show PIN<br />

Pre-defined PIN<br />

The ID number of the token – either entered directly or read in from an<br />

appropriate attached USB reader.<br />

Select the initial status of the token, e.g. Usable.<br />

Select the pool that this token belongs to, e.g. Permanent Token Pool.<br />

Choose the type of token. See How do I ... set up a new token type<br />

If appropriate, specify the start of the date/time range for which the<br />

token is valid. You can enter the date directly or click the calendar icon<br />

and select a date and time.<br />

If appropriate, specify the end of the date/time range for which the<br />

token is valid. You can enter the date directly or click the calendar icon<br />

and select a date and time.<br />

Select this checkbox if you do not want this token to be deactivated<br />

when a new temporary token of the same type is issued to the person.<br />

Select this checkbox to view the PIN, if used.<br />

Choose this if you want to set a system PIN and choose a value from<br />

the drop-down.<br />

Personnel defined PIN Choose this if you want to set a specific PIN, and enter a value directly.<br />

Issue Type<br />

Reason<br />

Choose Issue Permanent Token (such as for a new employee) or Issue<br />

Temporary Token (such as for a forgotten token).<br />

Optional reason for the token issue, such as New Employee, Forgot<br />

Token, etc.<br />

* these are required fields<br />

6. Click the OK button to create the token and assign it to the person.<br />

See also<br />

How do I ... set up a personnel record<br />

How do I ... set up a person’s access<br />

How do I ... issue a token to a person<br />

How do I ... revoke a token from a person<br />

How do I ... print a token<br />

How do I ... view a person’s token history<br />

About tokens<br />

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How do I ... print a token from the personnel page<br />

SATEON enables the printing of tokens at specific printers. Card designs are held as SSRS reports;<br />

they can contain personal data from the SATEON database such as name, employee number,<br />

department, photos, etc. They can also include standard text and graphics such as company names<br />

and logos.<br />

Before you can print a token from the Token page, the printer you are using must already have been<br />

configured in the System Configuration > Token Printing options. One sample design for personnel<br />

cards is included in SATEON: if you want to change this or set up alternative designs this must be<br />

done outside SATEON, for example using Report Builder. Contact Technical Support for a Technical<br />

Bulletin that explains this process.<br />

Note: The card printer you are using may have its own requirements and restrictions.<br />

To print a token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Choose the appropriate person.<br />

3. Click the Manage Tokens button at the top of the Configuration pane.<br />

4. On the Manage Tokens page, click the Print Token button:<br />

5. The following dialog appears:<br />

6. Choose a design and a printer. If you haven’t created any additional designs, only the basic<br />

Sample User Card will be present. The printers available will depend on what has been set up<br />

7. Click Print.<br />

Note: You can also print a token for a specific person from the Token Management page<br />

by clicking Print Token.<br />

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See also<br />

How do I ... issue a token to a person<br />

How do I ... create a new token from a personnel record<br />

How do I ... revoke a token from a person<br />

How do I ... view a person’s token history<br />

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How do I ... add a photo to a personnel record<br />

You can add photos to a personnel record, both as a security measure and to help staff quickly and<br />

easily identify people. You can capture photos directly from a connected webcam or upload them<br />

from a file elsewhere on the system (in .jpg or .png format). You can associate several different<br />

photos with a person if required, with one selected as the default for display.<br />

To add a photo to a personnel record<br />

1. On the main Personnel page, choose the person you want to add a photo to.<br />

2. Click the Manage Photos button at the top of the pane:<br />

3. The person’s photo page is displayed:<br />

4. This page shows any existing photographs, and allows you to capture a picture from a connected<br />

webcam or upload a photo from elsewhere.<br />

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To capture a photo from a webcam<br />

1. On the person’s photo page, click Capture to start the webcam capture process:<br />

2. The following page appears:<br />

3. Click the Start Capture button.<br />

4. The Webcam Video Feed box on the left will then display a live feed from any device that you<br />

have connected to your computer.<br />

5. When you are happy with the picture, click the Snap button to capture the image and copy it to<br />

the Snapshot Image on the left.<br />

Note: You can repeat the capture process if necessary, for example to ensure the person is<br />

happy with the image.<br />

6. When you are satisfied with the picture, click Done.<br />

Note: You can crop the photo if required. See How do I change a user’s photo<br />

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To upload an existing photo from file<br />

1. On the person’s photo page, click the Upload button:<br />

2. A Windows file selection dialog appears; navigate to the appropriate picture file and click Open.<br />

Note that the file selection defaults to .jpg format, but you can amend this to find .png format<br />

files.<br />

3. The uploaded photo is added to the photo gallery for this person.<br />

4. When you are satisfied with the picture, click Done.<br />

Note: You can crop the photo if required. See How do I ... change a person’s photo<br />

Note: To ensure a photo is displayed when the person is selected, choose it and click the<br />

Make Default button.<br />

See also<br />

How do I ... set up a personnel record<br />

How do I ... set up a person’s access<br />

How do I ... issue a token to a person<br />

How do I ... change a person’s photo<br />

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How do I ... change a person’s photo<br />

You can have a number of different photos associated with a person, and you can change the one<br />

you want to be displayed by default. You can delete, change or edit a person’s photo at any time. If<br />

the original photo is the wrong size or aspect ratio you can easily change it.<br />

To select a different default picture<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Choose the appropriate person.<br />

3. Click the Manage Photos button at the top of the pane:<br />

4. The person’s photo page is displayed:<br />

5. This page shows any existing photographs. Select the one you want to appear and click the<br />

Make Default button.<br />

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To crop a photo<br />

1. Click the Manage Photos button at the top of the pane to display the person’s pictures.<br />

2. Select the appropriate photo from the gallery and click the Crop button:<br />

3. Choose the aspect ratio that you want the cropped image to have (note that these rations are<br />

given as width:height).<br />

Note: If you plan to print tokens including photographs, you should ensure that all photos<br />

are saved at the same aspect ratio.<br />

4. The original photo is shown on the left, with a superimposed rectangle of the correct aspect<br />

ratio. Drag and or resize the rectangle to select a region of the original picture (the selected<br />

region will automatically have the appropriate aspect ratio).<br />

5. Click the Preview button to see a preview of the selected picture on the right of the page. If<br />

necessary, repeat the cropping process until you have an image you are happy with.<br />

6. Click the Save Photo button when you are happy with the photo. The cropped image is added to<br />

the gallery. The original is also kept; if you don’t want it, just delete it.<br />

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To delete an existing photo<br />

1. Click the Manage Photos button at the top of the pane to display the person’s pictures.<br />

2. Select the photo from the gallery and click the Delete button:<br />

3. A confirmation dialog is displayed:<br />

4. Click Yes to confirm the delete.<br />

See also<br />

How do I ... set up a personnel record<br />

How do I ... set up a person’s access<br />

How do I ... issue a token to a person<br />

How do I ... add a photo to a personnel record<br />

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How do I ... view a person’s token history<br />

You can view information about token assignment and status relating to a selected person on the<br />

Personnel record.<br />

Note: If you want to view other activity associated with the person and their token usage,<br />

use the <strong>Control</strong> Centre. See the <strong>Control</strong> Centre help for details.<br />

To view a person’s token history<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Choose the person whose token data you want to view.<br />

3. Click the Token History tab. Details of this person are displayed as follows:<br />

4. This tab lists details token assignments and changes of token status that have happened to that<br />

person since the personnel record was created.<br />

See also<br />

No changes can be made from this page.<br />

How do I ... set up a personnel record<br />

How do I ... set up a person’s access<br />

How do I ... issue a token to a person<br />

How do I ... revoke a token from a person<br />

How do I ... print a token<br />

How do I ... create a new token from a personnel record<br />

About tokens<br />

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How do I ... set up a new department<br />

When you set up new personnel records, they can be assigned to a department, so you may need to<br />

set up the departments you need first.<br />

Note: Departments are optional; you can ignore this feature if you wish.<br />

Departments are set up within the Personnel Management option of <strong>Access</strong> <strong>Control</strong>.<br />

To create a new department<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Departments to list the current<br />

departments.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. The following appears in the Configuration pane:<br />

4. In the Description field, enter a name for the new department.<br />

5. Click Save.<br />

You will now be able to choose this department from the drop-down list when setting up a new<br />

personnel record.<br />

Note: You can also set up new departments from the personnel page when setting up a<br />

new record. See How do I ... set up a personnel record<br />

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See also<br />

How do I ... set up a personnel record<br />

How do I ... set up a person’s access<br />

How do I ... issue a token to a person<br />

How do I ... add a photo to a personnel record<br />

How do I ... view a person’s token history<br />

How do I ... set up a new department<br />

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Managing tokens<br />

About tokens<br />

Within SATEON, a token is any object which a person can make use of to gain access to particular<br />

sites, buildings or areas within your organisation. This can be anything that can be scanned by some<br />

kind of reader – such as a card of some type, a proximity device or even a item of biometric data,<br />

such as a fingerprint. You can set up the specific types of tokens that you use in your organisation.<br />

An individual person can hold multiple tokens, and may use different tokens for access to different<br />

areas.<br />

Tokens are organised into token pools – groupings of tokens with similar characteristics. For<br />

example, you could have a pool of permanent tokens, and a pool of temporary tokens that you give<br />

out to people who have lost their permanent token.<br />

Note: By default the system includes three token pools (Permanent, Temporary and<br />

Visitor), but you can create new ones or change these if you need to.<br />

For a token to permit access at a reader, it must have a status of Usable, it must be assigned to a<br />

person and the person must have the correct access rights. In addition, it must be within a valid<br />

date/time range. If a token is Usable but issued before the start date, it is marked as Pending.<br />

Some organisations may require personnel to enter a PIN at a keypad in addition to their token being<br />

read, in order to gain access. In this case you can set up a PIN for a token.<br />

If a person forgets their normal token, you can issue a temporary one. If you wish, you can set this to<br />

only be valid for a limited time. You can also mark the original token as Lost, which will remove all<br />

access rights from the token.<br />

In some cases, a token can be automatically suspended by the system. For example, if a token is used<br />

repeatedly to attempt access to an area where the person does not have permissions, if access is<br />

attempted outside a valid time zone, or if a PIN is wrongly entered multiple times. In this case, the<br />

system administrator can reset the token. It is also possible to suspend a token manually, if<br />

unauthorised access is suspected.<br />

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You can view details of tokens by choosing the Token Management option on the main <strong>Access</strong><br />

<strong>Control</strong> page:<br />

The main Token Management page appears:<br />

• The Navigation pane includes the options Tokens, Token Pools, Token Types and Token Status.<br />

• The Filter pane enables you to list and search for items.<br />

• When you select an item its details appear in the Configuration pane.<br />

What do you want to do<br />

Set up a new token<br />

Issue a permanent token to a person<br />

Issue a temporary token to a person<br />

Mark a token as lost<br />

Suspend a token<br />

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Revoke a token<br />

Set up a new type of token<br />

Set up a new token pool<br />

View information about a token<br />

Set up a new token status<br />

Print a token<br />

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How do I ... set up one or more new tokens<br />

You can set up new tokens at any time. You can create a single token or a batch of tokens (with<br />

contiguous numbers) at once.<br />

Each token has a status, and only tokens with a status of Usable can be used to permit access.<br />

Additionally, a token can be set to be valid for a particular date/time range. If a token is assigned to a<br />

person before the validity period, it will be shown as Pending and will not allow access.<br />

To create a single token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears in the Configuration pane:<br />

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4. Enter the following data:<br />

Token Data*<br />

Token Status*<br />

Token Pool*<br />

Token Type*<br />

Valid From<br />

Valid To<br />

Is Temporary<br />

Deactivate Exempt<br />

Show PIN<br />

Pre-defined PIN<br />

Personnel-defined PIN<br />

The ID number of the token - must be a numeric value.<br />

Select the initial status of the token, e.g. Usable.<br />

Select the pool that this token belongs to from the drop-down list.<br />

Note that this is just a label – if you select a token from the<br />

Temporary Pool this does not automatically mean that it is<br />

temporary. To set up a new token pool, see How do I ... set up a new<br />

token pool<br />

Choose the type of token from the drop-down list. This is populated<br />

by all the types of token available. To set up new token types, see<br />

How do I ... set up a new token type<br />

If appropriate, specify the start of the date/time range for which the<br />

token is valid. You can enter the date directly or click the calendar<br />

icon and select a date and time from the pop-up.<br />

You can set a date in the future if you wish. If you do not select a<br />

time, the start time will be set to 00:00 and the token will be valid<br />

from midnight.<br />

If appropriate, specify the end of the date/time range for which the<br />

token is valid. You can enter the date directly or click the calendar<br />

icon and select a date and time. If you do not select a time, the end<br />

time will be set to 00:00 and the token will be valid until midnight.<br />

Select this checkbox if the token is temporary. This setting overrides<br />

the Temporary Default checkbox on the Token Pool page.<br />

Select this checkbox if you do not want this token to be deactivated<br />

if a new token of the same type is issued to the person. (Not<br />

supported at present.)<br />

If a person is required to enter a PIN at a keypad associated with the<br />

reader, select this checkbox to view the PIN.<br />

Select to choose a PIN from a list of system-generated options that<br />

appear in the drop-down box<br />

Select to set a PIN with a specific number.<br />

* these are required fields<br />

5. Click Save to create the new token.<br />

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To create a batch of tokens<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. Click the Add Batch button at the bottom of the Filter pane:<br />

3. A set of blank fields appears in the Configuration pane:<br />

4. Enter the following data:<br />

Start Token Data*<br />

End Token Data*<br />

Token Pool*<br />

Token Type*<br />

The ID number of the first token in the batch.<br />

The ID number of the last token in the batch.<br />

Select the pool that these tokens belong to from the drop-down<br />

list. Note that this is just a label – if you select a token from the<br />

Temporary Pool this does not automatically mean that it is<br />

temporary. To set up a new token pool, see How do I ... set up a<br />

new token pool<br />

Choose the type of token from the drop-down list. This is<br />

populated by all the types of token available. To set up new<br />

token types, see How do I ... set up a new token type<br />

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Token Status*<br />

Valid From<br />

Valid To<br />

Is Temporary<br />

Deactivate Exempt<br />

Select the initial status of the tokens in this batch, e.g. Usable.<br />

If appropriate, specify the start of the date/time range for which<br />

the tokens in this batch are valid. You can enter the date<br />

directly or click the calendar icon and select a date and time<br />

from the pop-up.<br />

You can set a date in the future if you wish. If you do not select<br />

a time, the start time will be set to 00:00 and the tokens will be<br />

valid from midnight.<br />

If appropriate, specify the end of the date/time range for which<br />

the tokens in this batch are valid. You can enter the date<br />

directly or click the calendar icon and select a date and time. If<br />

you do not select a time, the end time will be set to 00:00 and<br />

the tokens will be valid until midnight.<br />

Select this checkbox if the tokens in this batch are temporary.<br />

This setting overrides the Temporary Default checkbox on the<br />

Token Pool page.<br />

Not supported at present..<br />

* these are required fields<br />

5. Click Save to create the new batch of tokens.<br />

See also<br />

How do I ... create a new token from the personnel record<br />

How do I ... issue a token to a person<br />

How do I ... issue a temporary token to a person<br />

How do I ... mark a token as lost<br />

How do I ... suspend a token<br />

How do I ... revoke a token<br />

How do I ... set up a new token type<br />

How do I ... set up a new token pool<br />

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How do I ... issue a token<br />

For a token to permit access at a reader, it must have a status of Usable, be assigned to a person and<br />

it must be within a valid date/time range. In addition, the person it is issued to must have the correct<br />

access rights for the reader. If a token is assigned to a person but issued before the start date, it is<br />

marked as Pending.<br />

Note: You can also issue a token to a person from the Personnel page. See How do I<br />

issue a token to a person<br />

To issue a token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. Choose the token you want to assign.<br />

3. Click the Issue Token icon:<br />

Note: You cannot select the Issue Token icon if the selected token is already assigned to a<br />

person.<br />

4. A screen of the following format appears:<br />

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This page lists all existing personnel.<br />

5. You can restrict the list as follows:<br />

−<br />

−<br />

By entering a string of characters from the First Name, Surname or Employee Number into<br />

the Filter box.<br />

By choosing a Department from the drop-down list.<br />

Then press the Search icon:<br />

All users matching the search criteria are listed.<br />

6. Select the relevant person in the list.<br />

7. To issue a token to this person, enter the following:<br />

Reason<br />

Issue Type<br />

Reason for the token issue, such as New Employee, Lost Token, etc.<br />

Choose Issue Permanent Token (such as for a new user) or Issue<br />

Temporary Token (such as for a forgotten token).<br />

8. Click Issue Token to assign the token. The token page is redisplayed, with the person’s name at<br />

the top of the token page.<br />

See also<br />

How do I ... set up a new token<br />

How do I ... create a new token from a personnel record<br />

How do I ... issue a temporary token to a person<br />

How do I ... mark a token as lost<br />

How do I ... suspend a token<br />

How do I ... revoke a token<br />

How do I ... print a token<br />

How do I ... set up a new token type<br />

How do I ... set up a new token pool<br />

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How do I ... issue a temporary token to a person<br />

If a person forgets or loses their normal token, you can issue a temporary one.<br />

Note: Before assigning a temporary token, ensure it is valid for the correct date and time<br />

range.<br />

To assign a temporary token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Choose the person you want to issue the temporary token to.<br />

3. Click the Manage Tokens button at the top of the pane.<br />

4. A page appears listing the tokens that have already been allocated to this person. To issue a new<br />

token, press Issue Token at the bottom of the page:<br />

5. All currently available tokens are listed:<br />

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6. If you wish you can restrict the list to a particular pool by choosing the Pool from the drop-down<br />

list. You can also filter the displayed list by entering a string of characters in the Filter Criteria<br />

box.<br />

7. To issue a token to this person, select the token that you want to assign from the list. In the<br />

region in the bottom of the screen, enter the following information:<br />

Reason<br />

Issue Type<br />

Optional reason for the token issue, such as Forgot Token, Lost Token, etc.<br />

Choose Issue Temporary Token.<br />

8. Click Issue Token. The temporary token is assigned to the person and the list of tokens assigned<br />

to this user is redisplayed.<br />

See also<br />

How do I ... set up a new token<br />

How do I ... create a new token from a personnel record<br />

How do I ... issue a token to a person<br />

How do I ... mark a token as lost<br />

How do I ... suspend a token<br />

How do I ... revoke a token<br />

How do I ... set up a new token type<br />

How do I ... set up a new token pool<br />

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How do I ... mark a token as lost or stolen<br />

All tokens have a status which appears at the top of the appropriate page. Only tokens with a status<br />

of Usable permit personnel to access areas via readers/doors.<br />

If a person reports a token missing you can mark it as Lost or Stolen, which temporarily removes all<br />

access rights associated with the token, preventing it from being used.<br />

To mark a token as lost or stolen from the personnel record<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />

2. Click the Manage Tokens button at the top of the pane.<br />

3. Select the token<br />

4. In the Token Status field, choose Lost or Stolen from the drop-down:<br />

5. Click Close. The status of the token is changed. A token with a status of Lost or Stolen will not<br />

permit access at any door.<br />

6. If the token is subsequently found, you can reset the status to Usable.<br />

To mark a token as lost or stolen from the token record<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. Find the token you want to mark as lost (you can search for a token by entering characters from<br />

the Token Data field).<br />

3. In the Token Status field, choose Lost or Stolen from the drop-down:<br />

4. Click Save. The status of the token is changed and will appear at the top of the page. A token<br />

with a status of Lost or Stolen will not permit access at any door.<br />

5. If the token is subsequently found, you can reset the status to Usable.<br />

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See also<br />

How do I ... set up a new token<br />

How do I ... create a new token from a personnel record<br />

How do I ... issue a token to a person<br />

How do I ... issue a temporary token to a person<br />

How do I ... revoke a token<br />

How do I ... suspend a token<br />

How do I ... set up a new token type<br />

How do I ... set up a new token pool<br />

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How do I ... suspend a token<br />

If you suspect a token has been misused, you can manually set it to a Suspended state, removing all<br />

access rights associated with it.<br />

The suspended token can be subsequently reset by someone with sufficient access permissions.<br />

Note: A token can also be automatically suspended by the system, for example if it has<br />

repeatedly been used to attempt to gain access to an area where the person does not<br />

have access rights, or if the wrong PIN has been entered repeatedly.<br />

To suspend a token directly<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. Find the token you want to suspend (you can search for a token by entering characters from the<br />

Token Data field).<br />

3. Click the Suspend icon:<br />

4. The token is suspended. In this state, it will not permit access at any door.<br />

Note: You can check this on the Token State tab. See How do I ... view information about a<br />

token<br />

5. To subsequently reset the permissions associated with this token, you can click on Reset<br />

Suspend.<br />

See also<br />

How do I ... set up a new token<br />

How do I ... issue a token to a person<br />

How do I ... issue a temporary token to a person<br />

How do I ... revoke a token<br />

How do I ...reset a suspended token<br />

How do I ... view information about a token<br />

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How do I ... reset a suspended token<br />

If a token has been misused, it can be set to a Suspended state, removing all access rights associated<br />

with it.<br />

A token can also be automatically suspended by the system, for example if it has repeatedly been<br />

used to attempt to gain access to an area where the person does not have access rights, or if the<br />

wrong PIN has been entered repeatedly.<br />

The suspended token can be subsequently reset by someone with sufficient access permissions.<br />

To reset a token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. Find the token that is suspended (you can search for a token by entering characters from the<br />

Token Data field).<br />

3. Click the Reset Suspend button.<br />

4. The previous access rights are restored.<br />

See also<br />

How do I ... issue a token<br />

How do I ... suspend a token<br />

How do I ... view information about a token<br />

How do I ... issue a temporary token to a person<br />

How do I ... revoke a token<br />

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How do I ... view information about a token<br />

If a token is misused, for example, used repeatedly to attempt access to an area where the person<br />

does not have permissions, outside a valid time zone, or if a PIN is wrongly entered multiple times,<br />

the token will accrue penalty points. The number of points is configurable at a system level.<br />

When a certain number of points is reached, the token is automatically suspended by the system.<br />

It is also possible to suspend a token manually, if unauthorised access is suspected.<br />

Once a token has been suspended, it cannot be used to gain access until it is reset by a suitable<br />

system user.<br />

On the Token page you can view the current state of a token, the number of points that have been<br />

accrued, and so on.<br />

To view details of the token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. Find the token you want to check (you can search for a token by entering characters from the<br />

Token Data field).<br />

3. Select the Token State tab:<br />

See also<br />

This tab indicates where the token was last used, and shows the number of points and whether<br />

or not the token is suspended.<br />

How do I ... issue a token<br />

How do I ... suspend a token<br />

How do I ... reset a suspended token<br />

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How do I ... revoke a token<br />

You can revoke a token from a person to unassign it. There may be various reasons for this: an<br />

employee is leaving the organisation, the token was issued on a temporary basis and so on.<br />

When a token is revoked it is returned to the appropriate token pool and can be assigned to<br />

someone else. Alternatively it can be deleted if it is no longer required.<br />

Note: If the token has simply expired, the end time of its validity period can be updated.<br />

To revoke a previously issued token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. In the Filter pane, choose the token you want to revoke from a person and click the Revoke<br />

Token at the top of the page:<br />

3. A screen of the following format appears.<br />

4. Optionally, enter a reason for revoking the token. Click the Revoke button.<br />

Note: You can also revoke a token from the appropriate personnel record. See How do I ...<br />

revoke a token from a person<br />

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See also<br />

How do I ... set up a new token<br />

How do I ... create a new token from a personnel record<br />

How do I ... issue a token to a user<br />

How do I ... issue a temporary token to a person<br />

How do I ... mark a token as lost<br />

How do I ... suspend a token<br />

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How do I ... set up a new token type<br />

Token types are used to identify the sorts of tokens in use in your organisation. For example, you<br />

could use mag-stripe cards, smartcards, proximity devices and biometric tokens.<br />

To create a new token type<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Token Types.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

4. Enter the following fields:<br />

Description*<br />

Can Print<br />

Is Returnable<br />

The identifying name of the new token type.<br />

Select this checkbox if tokens of this type can be printed, using the<br />

Token Printing facility. If not selected, tokens of this type are not<br />

available for printing. See How do I ... print a token<br />

Select this checkbox if the tokens of this type can be returned from<br />

the person.<br />

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Deactivate Exempt<br />

Not implemented at present.<br />

Reader Format Type* Choose the type of reader that is required to read tokens of this type.<br />

The drop-down is populated with all available reader types.<br />

* required fields<br />

5. Click Save.<br />

See also<br />

How do I ... set up a new token<br />

How do I ... create a new token from a personnel record<br />

How do I ... issue a token to a person<br />

How do I ... issue a temporary token to a person<br />

How do I ... mark a token as lost<br />

How do I ... revoke a token<br />

How do I ... set up a new token pool<br />

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How do I ... set up a new token pool<br />

Token pools are used to group tokens with similar characteristics. All tokens must be assigned to a<br />

pool.<br />

Two token pools are included in SATEON by default: Permanent and Visitor token pools. However, if<br />

required, you can set up a new pool (or amend the existing ones).<br />

To create a new token pool<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Token Types.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

4. Enter the following fields:<br />

Description*<br />

Temporary Default<br />

The identifying name of the new token pool.<br />

Select this checkbox if any tokens issued from this pool are to be<br />

treated as temporary.<br />

* this is a required field<br />

Note: If the Temporary Default checkbox is selected fora token pool, you will need<br />

to override the setting for an individual token if you want to make it a permanent<br />

issue.<br />

5. To allocate tokens to this pool, click the Manage Tokens button. Tokens are listed as follows:<br />

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6. You can move tokens into and out of this pool by clicking the arrow buttons.<br />

7. Click Done.<br />

See also<br />

How do I ... create a new token from the personnel record<br />

How do I ... issue a token to a person<br />

How do I ... issue a temporary token to a person<br />

How do I ... mark a token as lost<br />

How do I ... revoke a token<br />

How do I ... set up a new token type<br />

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How do I ... set up a new token status<br />

All tokens have an associated status. By default the possible status values are Usable, Damaged, Lost,<br />

Not Returned and Stolen. Additional statuses can be created for information purposes.<br />

For a token to permit access at a reader, it must have a status of Usable. All other values will prevent<br />

the token from being used. The status will appear on the screen when the token is selected and will<br />

be shown in the <strong>Control</strong> Centre when an event related to this token occurs. This enables security<br />

personnel to see at a glance if a token is being used when it shouldn't be.<br />

To create a new token status<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Token Status.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

4. In the Description field enter a name for the new token status.<br />

5. Click Save. The new token status can be set on the token page.<br />

Any status other than Usable is shown on the main Token screen in red, for example:<br />

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See also<br />

How do I ... issue a token<br />

How do I ... suspend a token<br />

How do I ... view information about a token<br />

How do I ... issue a temporary token to a person<br />

How do I ... revoke a token<br />

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How do I ... print a token<br />

SATEON enables the printing of tokens at specific printers. Card designs are held as SSRS reports;<br />

they can contain personal data from the SATEON database such as name, employee number,<br />

department, photos, etc. They can also include standard text and graphics such as company names<br />

and logos.<br />

Before you can print a token from the Token page, the printer you are using must already have been<br />

configured in the System Settings > Token Printing options. One sample design for personnel cards is<br />

included in SATEON: if you want to change this or set up alternative designs this must be done<br />

outside SATEON, for example using Report Builder. Contact Technical Support for a Technical Bulletin<br />

that explains this process.<br />

Note: The card printer you are using may have its own requirements and restrictions.<br />

To print a token<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />

2. In the Filter pane, choose the token you want to print.<br />

3. Click Print Token at the top of the page:<br />

4. The following dialog appears:<br />

5. Choose the appropriate design from those available; select a printer from those that have been<br />

configured.<br />

6. Click Print.<br />

Note: You can also print a token for a specific person from the Personnel page by<br />

clicking Print Token.<br />

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See also<br />

How do I ... set up a new token<br />

How do I ... issue a token to a person<br />

How do I ... print a token from the Personnel page<br />

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Managing access to locations<br />

About access management<br />

Fundamentally, access management is about defining which personnel can access certain buildings,<br />

areas and parts of a building. This is achieved by setting up access permissions, which define groups<br />

of readers that permit the same access, and assigning them to people.<br />

Each reader on the system belongs to a reader group, normally the name of the area to which the<br />

reader controls access (such as Accounts, Maintenance, Directors’ Offices). Personnel are then<br />

associated with a specific reader group which will allow them access to each of the readers within<br />

that group.<br />

Note the following terms:<br />

• A reader group is a group of one or more readers that manage specific access. Reader groups<br />

are normally given the name of the area to which the readers control access: for example,<br />

Warehouse or Accounts.<br />

• An access permission is a single reader group associated with a single time zone and a system<br />

mode. For example, “Car Park – Weekends – Normal Mode”.<br />

• An access group is a group of one or more access permissions and can be assigned to any<br />

person on the system.<br />

For example, a single access group could contain the following access permissions:<br />

• Car Park – Weekends - Normal<br />

• External Doors – Weekends - Normal<br />

• Works Office – Weekends - Normal<br />

Several access groups can be linked together as access sets – these are optional but if you have a<br />

complicated system to set up they may be helpful.<br />

In order to set up access rights you must first create the constituent parts: reader groups, time zones<br />

and system modes. You can view and set up this information by choosing the Action/Group<br />

Management option from the main <strong>Access</strong> <strong>Control</strong> page.<br />

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You can then set up the access groups. You can view and set up this information by choosing the<br />

<strong>Access</strong> Management option on the main <strong>Access</strong> <strong>Control</strong> page:<br />

What do you want to do<br />

Define the areas/buildings a person can access<br />

Restrict the times that personnel can access an area<br />

Set up a new access group<br />

Set up an access set<br />

Set up a new reader group<br />

Set up a new time zone<br />

Set up a system mode<br />

Grant specific access to a person<br />

Set up a secured area<br />

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How do I ... define which areas/buildings a person can<br />

access<br />

Defining the access that a particular person is permitted involves several steps. You need to do the<br />

following:<br />

• Create reader groups for readers that will control access to areas with different requirements.<br />

For example you may have a group of readers called External Doors for the main doors to the<br />

building, another called Office for all normal internal doors and a third for Secure Area which<br />

will be restricted to just a few people. See How do I ... set up a reader group<br />

• Create time zones that define times that personnel can gain access through doors. For example<br />

you could have a time zone called Normal Office Hours which permits access between 8:00 and<br />

18:00 Monday to Friday, and another one called Weekends which permits access at any time on<br />

Saturday and Sunday and would be restricted to security staff. See How do I ... set up a time<br />

zone<br />

• Create system modes that define the situations in which personnel can gain access. For example<br />

you could have a Normal Use mode which would apply in normal working hours, and an<br />

Emergency mode that would apply if an alarm was activated. See How do I ... set up a system<br />

mode<br />

• Create access groups which categorise the access you want. Each access group can be assigned<br />

to any person on the system and consists of one or more individual access permissions. An<br />

access permission defines the reader group, time zone and mode. See How do I ... set up a new<br />

access group<br />

• Grant specific personnel access to the access group. Once this is done, the person's tokens will<br />

work at the readers within the reader groups, at the times specified in the time zones and when<br />

the specific modes are operational. See How do I ... grant specific access to a person<br />

• If you want to control and monitor the number of people entering and exiting a specific area,<br />

you need to set up secure areas, controlled by specific entry and exit readers. Areas can also be<br />

used to implement anti-passback measures. See How do I ... set up a secured area<br />

See also<br />

How do I ... restrict the times that personnel can access an area<br />

How do I ... set up a new access group<br />

How do I ... set up an access set<br />

How do I ... set up a new reader group<br />

How do I ... set up a new time zone<br />

How do I ... set up a system mode<br />

How do I ... grant specific access to a person<br />

How do I ... set up a secured area<br />

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How do I ... restrict the times that personnel can access<br />

an area/building<br />

You can restrict the times that personnel can access a site/building or area by creating time zones<br />

that define times that people can gain access through doors.<br />

For example you could have a time zone called Normal Office Hours which permits access between<br />

8:00 and 18:00 Monday to Friday, and another one called Weekends which permits access at any<br />

time on Saturday and Sunday and would be restricted to security staff.<br />

If you want to restrict access to a single individual or a small group you could set up an access group<br />

and assign it to that person.<br />

See also<br />

How do I ... define the areas/buildings a user can access<br />

How do I ... set up a new access group<br />

How do I ... set up a new time zone<br />

How do I ... grant specific access to a user<br />

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How do I ... set up a new access group<br />

An access group is a group of one or more access permissions and can be applied to any person on<br />

the system to define their access.<br />

As part of setting up a new access group you can create new access permissions.<br />

To create a new access group<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > <strong>Access</strong> Management > <strong>Access</strong> Groups<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

4. On the Basic tab, enter the following fields:<br />

Description<br />

<strong>Access</strong> Start<br />

<strong>Access</strong> End<br />

Name of this access group. We recommend that you use a name that<br />

indicates what the access group does, such as First Floor – security staff.<br />

Start date and time of the access period (optional). Either type in a date<br />

and time or click the calendar control to select a date and time.<br />

End date and time of the access period (optional). Either type in a date<br />

and time or click the calendar control to select a date and time.<br />

5. Click Save.<br />

6. To add the individual access permissions that form this access group, click the Manage<br />

Permissions button:<br />

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7. The following screen appears:<br />

8. Any access permissions already set up are listed in the lower part of the page.<br />

If you need to add a new access permission, choose a reader group, time zone and system mode<br />

from the drop-down lists at the top of the page and click Add Permission to include it in the<br />

access group.<br />

9. Click Done to save the changes.<br />

See also<br />

How do I ... define the areas/buildings a person can access<br />

How do I ... set up an access set<br />

How do I ... set up a new reader group<br />

How do I ... set up a new time zone<br />

How do I ... set up a system mode<br />

How do I ... grant specific access to a person<br />

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How do I ... set up a new access set<br />

An access set is a collection of access groups. You can use access sets if you want to assign multiple<br />

access groups to a person.<br />

To create a new access set<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > <strong>Access</strong> Management > <strong>Access</strong> Sets.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

4. Enter the following fields:<br />

Description<br />

Name of this access set. We recommend that you use a name that indicates<br />

what the access group does, such as Full access – security staff.<br />

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5. The Available access groups box lists all groups that are not currently in the access set. To<br />

include these in the current access set, select them and click the right-arrow button:<br />

6. Click Save to save the new access set.<br />

Note: If access sets are amended, the changed access is not applied to the appropriate<br />

users until access is reapplied.<br />

See also<br />

How do I ... define the areas/buildings a person can access<br />

How do I ... set up a new access group<br />

How do I ... set up a new reader group<br />

How do I ... set up a new time zone<br />

How do I ... set up a system mode<br />

How do I ... grant specific access to a user<br />

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How do I .... set up a reader group<br />

A reader group is a set of readers that control access to an area. Reader groups are normally given<br />

the name of the area to which the readers control access, for example, Car Park, First Floor,<br />

Accounts, and so on.<br />

Every reader belongs to a reader group which is used when assigning access to personnel. A reader<br />

cannot be a member of more than one group, but it is possible to have a reader group with only one<br />

reader in it.<br />

Note: Before creating reader groups, you must have set up the readers. See How do I ...<br />

set up a new reader<br />

To create a reader group<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Reader Groups.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. The following page is displayed:<br />

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4. On the Basic tab, enter the following:<br />

Description<br />

Name of this reader group. We recommend you give it a name that indicates<br />

its location and purpose, such as First Floor.<br />

5. The Readers not in a group box lists all readers that are not currently allocated to a group. To<br />

include a reader in the current group, select it and click the right-arrow button:<br />

6. Click Save.<br />

See also<br />

How do I ... define the areas/buildings a person can access<br />

How do I ... set up a new access group<br />

How do I ... grant specific access to a person<br />

How do I ... set up a reader<br />

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How do I ... set up a time zone<br />

A time zone defines the periods during which personnel can gain access through doors. For example<br />

you could have a time zone called Normal Office Hours which permits access between 8:00 and<br />

18:00 Monday to Friday, and another one called Weekends which permits access at any time on<br />

Saturday and Sunday and would be restricted to security staff.<br />

Each time zone record consists of the seven days of the week with up to three time periods for each<br />

day, although for most time zones you will only need to define one period per day.<br />

Two time zones are included by default in the system – All the Time and Never.<br />

Time zones are used when setting up access groups which categorise the access you want. When<br />

these access groups are assigned to users they define the readers and doors that the personnel can<br />

use and at what times.<br />

Time zones can also be used when setting up actions. For example, you could set up an action that<br />

automatically unlocks doors during certain time zones.<br />

To create a new time zone<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Time Zones.<br />

2. Click the Add button at the bottom of the Filter pane.<br />

3. A set of blank fields appears:<br />

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4. On the Basic tab, enter the following:<br />

Description<br />

Name of this time zone. We recommend you give it a name that indicates its<br />

purpose, such as Office Hours.<br />

5. Under Period 1, set a Start time and Stop time for each day of the week. Enter all times in the<br />

format hh:mm (using 24 hour clock).<br />

6. If more than one time period is required on the same day, you can enter further Start and Stop<br />

times for Period 2 and Period 3. You can set up to three time periods for each day.<br />

Note: A Start time of midnight is 00:00 and a Stop time of midnight is 24:00.<br />

7. Click Save to save the record.<br />

See also<br />

How do I ... restrict the times that personnel can access an area<br />

How do I ... grant specific access to a person<br />

How do I set up an action<br />

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How do I ... set up a system mode<br />

System modes are a means of making rapid changes to the way in which SATEON operates without<br />

having to make substantial changes to the programming of individual tokens, actions or time zones.<br />

For example, your site could usually be set to Normal mode, requiring all personnel to badge in and<br />

out, but switch to Emergency mode in the case of a fire alarm, allowing all external and fire doors to<br />

be unlocked with a single action.<br />

System modes are used when setting up access groups which categorise the access you want. When<br />

these access groups are assigned to personnel they define the readers and doors that the person can<br />

use and in what situations. For example, system modes allow you to ensure that access through<br />

certain doors is only permitted in the case of emergencies.<br />

System modes can also used be when setting up actions. For example, you could set up an action<br />

that automatically unlocks doors when a certain system mode is active.<br />

Note: System modes should generally reflect when you want something to happen or to<br />

be enabled, rather than when you want something not to happen or to be disabled.<br />

To create a new system mode<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > System Modes.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. The following dialog appears:<br />

4. Enter the following fields:<br />

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Description<br />

Name of the system mode. We recommend you give it a name that<br />

indicates its purpose, such as Emergency.<br />

5. Click Save to save the new system mode.<br />

See also<br />

How do I ... define the areas/buildings a person can access<br />

How do I ... restrict the times that a person can access an area<br />

How do I ... set up a new time zone<br />

How do I ... grant specific access to a user<br />

How do I ... set up an action<br />

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How do I ... grant specific access to a person<br />

Once you have set up the access groups you can grant access to specific personnel.<br />

You can choose to grant access to all people or choose specific individuals.<br />

Note: Before granting access to a person, you should have set up all the access groups you<br />

need (including individual access permissions).<br />

To create a new access group<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > <strong>Access</strong> Management > <strong>Access</strong> Groups.<br />

2. Choose the access group to assign from the Filter pane.<br />

3. Click the Bulk Grant User <strong>Access</strong> button:<br />

4. The Grant or Revoke access window appears.<br />

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Choose All Personnel to apply the selected access group to all users; choose Select Personnel to<br />

choose the specific users to apply this group to:<br />

5. If you have chosen Select Personnel, you can set up a set of selection criteria to define the<br />

users. To add a search clause, click the plus icon at the right of the page:<br />

A set of drop-downs appears:<br />

−<br />

−<br />

−<br />

In the first drop-down, choose a field such as Employee Number, Surname or Department.<br />

In the second drop-down, choose a comparison expression such as Is Equal To, Starts With<br />

or Contains.<br />

In the third drop-down, enter a value to match the field against.<br />

This gives you a search clause, such as “Employee Number Starts with 100”, “Department Equals<br />

Sales”, “Surname contains th”<br />

To add additional search criteria, click the plus icon again. An additional blank line is displayed<br />

allowing you to set up a further clause.<br />

Choose And from the drop-down list to find people who match all of the specified clauses or<br />

choose Or to find people who match any of the clauses.<br />

6. To check the criteria you can click the Test Criteria button. The system will indicate how many<br />

personnel this will affect.<br />

7. Define the start and end of the access that applies to the selected people in the <strong>Access</strong> Starts<br />

and <strong>Access</strong> Ends fields. Either enter appropriate dates and times directly, or click the calendar<br />

button to select the date and time from the control.<br />

8. Click Grant <strong>Access</strong> to apply the selected access group to the defined personnel.<br />

9. Click Done.<br />

See also<br />

How do I ... define the areas/buildings a person can access<br />

How do I ... restrict the times that a person can access an area<br />

How do I ... set up a new access group<br />

How do I ... set up an access set<br />

How do I ... set up a new time zone<br />

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How do I ... set up a secured area<br />

The use of areas provides a means of monitoring and controlling the number of people in specific<br />

physical locations.<br />

Areas can also be used to prevent passback violation, sometimes known as tailgating. This is when<br />

one or more additional people follow a legitimate token holder into an area without using their<br />

tokens. Anti-passback can be implemented to track whether a token is inside or outside a secure area<br />

and apply system rules if a violation occurs.<br />

To implement area control, readers must be installed at each entrance to and exit from the<br />

controlled area.<br />

If you need to maintain details of who is an area at particular times, you can record periodic<br />

snapshots. You can define how often snapshots are taken, by either defining the frequency of<br />

snapshots or the number of events occurring between snapshots. You can also specify how long<br />

snapshots are retained in the system.<br />

To create a new area<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Area Managements > Areas.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

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4. On the Basic tab, enter the following fields:<br />

Description<br />

Comms Engine<br />

Timeout Period<br />

Forgiveness<br />

Maximum<br />

Occupancy<br />

Minimum<br />

Occupancy<br />

Enforced<br />

Offline<br />

Local<br />

Name of this area. We recommend you give it a name that indicates its<br />

purpose.<br />

Choose the comms engine responsible for managing this area.<br />

This value determines how long a person can be in this area for before they are<br />

removed.<br />

This value is used to clear all tokens from an area at a set time each day.<br />

At the specified time, any token present within an area is removed and<br />

deemed to be of unknown whereabouts by the system.<br />

Specify the maximum number of people that are permitted in this area.<br />

Leave it blank if there is no maximum.<br />

Specify the minimum number of people that are permitted in this area.<br />

Leave it blank if there is no minimum.<br />

When this checkbox is selected, anti-passback rules are enforced.<br />

When this checkbox is selected, anti-passback will not be enforced by<br />

the panel if it cannot communicate with the main SATEON server. When<br />

the panel comes back on-line, its anti-passback status is automatically<br />

updated.<br />

When this checkbox is selected, the anti-passback status will only be<br />

held in the local panel. This is used if there is only one door into an area<br />

and the In and Out readers are on the same panel. In this case other<br />

panels do not need to know the real-time status of this area, which<br />

saves system traffic.<br />

5. On the Advanced tab, enter details about snapshots, if you need to maintain a historical record<br />

of the people in an area at particular times. The snapshot can be based on either a time period<br />

or a number of events.<br />

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Snapshot Period<br />

Snapshot Period<br />

Events<br />

Retention Period<br />

How often a snapshot (recording details of the people in area) is taken.<br />

The number of events recorded in each snapshot. When this number of<br />

events has occurred, the snapshot is saved and a new one started.<br />

How long the snapshot data is retained.<br />

Note: The accuracy of the snapshot reporting can be improved by increasing the<br />

frequency of the snapshots. However, this has an impact on the storage<br />

requirements, so some testing may be required to discover the optimum settings.<br />

6. On the Entry Readers tab, you can define the readers that control entry into this secure area.<br />

The Available Readers box lists all readers that are available to be assigned. The Current Entry<br />

Readers box on the right lists the readers that are assigned to control entry to this area. To<br />

move readers between lists, select them and click the arrow buttons:<br />

7. On the Exit Readers tab, you can define the readers that control exit from this secure area.<br />

The Available Readers box lists all readers that are available to be assigned. The Current Exit<br />

Readers box on the right lists the readers that are assigned to control exit from the area. To<br />

move readers between lists, select them and click the arrow buttons:<br />

8. Click Save to save details of the new area.<br />

See also<br />

How do I ... define the areas/buildings a person can access<br />

How do I ... set up a new reader group<br />

How do I ... set up a new reader<br />

How do I ... grant specific access to a person<br />

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Managing the system hardware<br />

About the system hardware<br />

This section describes how to set up the information related to system hardware – including the<br />

comms engines, field networks, panels, readers, doors, inputs and outputs on the system.<br />

Note: The hardware details are normally set up by an installer or engineer when the<br />

system is first installed and configured, and often do not require any changes. However in<br />

some cases you may need to make amendments at a later date.<br />

When setting up system hardware, you may need to configure the following:<br />

• The sites, which define your access control locations. A site is a logically separate access control<br />

location.<br />

• The comms engines, which are the elements that communicate with and configure the<br />

hardware panels.<br />

• The field networks (comms lines) that connect the panels to the main computer. (IP-connected<br />

panels do not need field networks as they connect directly via the IP network.)<br />

• The ports that the field networks are connected to.<br />

• The panels (sometimes called controllers or boxes) – the IDCs, IPCs and EZ panels within the<br />

system, which are the intelligent devices that control doors and peripherals.<br />

• The doors that can be opened by the access control system.<br />

• The readers that control access to an adjacent door.<br />

• The devices that provide inputs to the system, such as fire alarm sensors or passive infrared<br />

detectors.<br />

• The outputs that trigger devices such as lighting systems or alarms.<br />

You can view details of the physical system by choosing the Device Management option on the main<br />

<strong>Access</strong> <strong>Control</strong> page:<br />

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The main Device Management page appears:<br />

What do you want to do<br />

Set up a new site<br />

View or amend the physical connections in a system<br />

Set up a comms engine<br />

Set up a field network and port<br />

Set up a panel<br />

Set up a door<br />

Set up a reader<br />

Set up a input<br />

Set up a output<br />

Set up an automated action<br />

Set up a reader-triggered action<br />

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How do I ... set up a new site<br />

SATEON supports multiple sites, where each site is a single separately-managed access control<br />

location. Each defined site can be managed by one or more comms engines, though each comms<br />

engine is specific to a site. (Note that the physical location is irrelevant.)<br />

To create a new site<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Site.<br />

2. Click the Add button at the bottom of the filter pane:<br />

3. The following page appears:<br />

4. Enter the following fields:<br />

Description<br />

Site Code<br />

Organisation<br />

Name of this site. We recommend you give it a name that indicates its<br />

purpose and/or location.<br />

A unique code to identify this site.<br />

Choose from drop-down list; not used in this version.<br />

5. Click Save to save this site.<br />

See also<br />

How do I ... set up a new comms engine<br />

How do I ... set up a new panel<br />

How do I ... set up a new reader<br />

How do I ... set up a new door<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

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How do I ... set up the physical connections in the<br />

system<br />

When setting up the hardware in SATEON, you do not have to do it in a particular order. You may<br />

find it easier, for example, to set up all the panels, readers and doors separately and then set up the<br />

connections between them.<br />

The easiest way of viewing and updating connections between hardware elements is via the Manage<br />

Local Devices page, which you can access from the following pages:<br />

• Field Network<br />

• Panel<br />

• Door<br />

To view physical connections<br />

5. Choose <strong>Access</strong> <strong>Control</strong> > Device Management and choose the appropriate Field Network, Panel<br />

or Door.<br />

6. Click the Manage Local Devices button which appears at the top of each of each page:<br />

7. A screen of the following format appears:<br />

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4. The pane on the left of the page shows the elements of each type that can be assigned from this<br />

page, and the number that are configured and not configured. For example on a Panel page, this<br />

might be as follows:<br />

The items that appear depend on the type of device:<br />

−<br />

−<br />

−<br />

On a Field Network page you can assign Panels of different types and Ports.<br />

On a Panel page you can assign Readers, Doors, Inputs, Outputs and Lifts.<br />

On a Door page you can assign Readers.<br />

In each case, the numbers that appear in the red boxes indicate the number of items of this type<br />

that are currently unconnected, while those in white indicate the number that have already<br />

been connected. Therefore if all the red numbers are zeros, all items are connected.<br />

5. In the remainder of the page you can assign the hardware items of the specified type. For<br />

example, if you select Reader from the list on the left, you can view and assign readers:<br />

The Available box on the left lists all items of this type that are not currently assigned. The<br />

Connected box on the right lists the items that are assigned to this hardware element. To move<br />

items between lists, select them and click the arrow buttons:<br />

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6. Click Done at the bottom of the page when all items have been assigned.<br />

See also<br />

How do I ... set up a new panel<br />

How do I ... set up a new reader<br />

How do I ... set up a new door<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

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How do I ... set up a new comms engine<br />

The comms engine is the part of SATEON that communicates with and configures the hardware<br />

panels (door controllers and peripheral controllers).<br />

To create a new comms engine<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Comms Engine.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

4. On the Basic tab, enter the following fields:<br />

Description*<br />

Hostname*<br />

Site*<br />

Name of this comms engine. We recommend you give it a name that<br />

indicates its purpose and/or location.<br />

The hostname of the machine the comms engine is running on. (Note: do not<br />

include the http:// prefix, and do not use localhost or an IP address).<br />

Choose the site appropriate to this comms engine from the drop-down list of<br />

configured sites.<br />

* these are required fields<br />

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5. Click Save to save these details.<br />

See also<br />

How do I ... set up a new field network and port<br />

How do I ... set up a new panel<br />

How do I ... set up a new site<br />

How do I ... set up a new reader<br />

How do I ... set up a new door<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

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How do I ... set up a field network and port<br />

For all 485-connected panels you need to set up a field network (comms line) and port to define how<br />

the panel is connected to SATEON.<br />

Note: IP-connected panels do not require a field network and port.<br />

To create a new field network<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Field Network.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. The following page appears:<br />

4. On the Basic tab, enter the following fields:<br />

Description Name of this field network. We recommend you give it a name that indicates its<br />

purpose and/or location.<br />

5. Click Save.<br />

Note: At this point you can click Manage Connections to set up the panels and ports<br />

that are associated with this field network.<br />

To create a new port<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Port.<br />

2. Click the Add button at the bottom of the Filter pane.<br />

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3. The following page appears:<br />

4. On the Basic tab, enter the following fields:<br />

Description*<br />

Field Network<br />

IP Address*<br />

Encrypted<br />

Name of this port. We recommend you give it a name that indicates its<br />

purpose and/or location.<br />

The field network (comms line) that connects to this port. Note: If this has<br />

not yet been configured, you can set it later. The port will appear as<br />

Unassigned in the list.<br />

The IP address that identifies this port.<br />

Select this checkbox if the field network is encrypted.<br />

* these are required fields.<br />

5. Click Save.<br />

See also<br />

How do I ... set up the physical connections in a system<br />

How do I ... set up a new panel<br />

How do I ... set up a new reader<br />

How do I ... set up a new door<br />

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How do I ... set up a new panel<br />

A panel is the hardware device that manages access to doors and other hardware. All access<br />

decisions are made by the panel. SATEON supports various types of panel, which may have the<br />

following features:<br />

• EZ or legacy hardware<br />

• Door controllers and peripheral controllers<br />

• 485-connected or IP-connected<br />

• Aperio wireless variants<br />

• Supporting different numbers of inputs and outputs<br />

For example, the EZ-IDC-E-AP is a EZ door controller, connected via IP and supporting Aperio wireless<br />

locks.<br />

Ensure you select the correct panel type as this will affect the options available. For 485-connected<br />

panels, you need to set up a field network and a port. Field networks do not need to be configured<br />

when IP-connected panels are used, since they are connected directly over the network.<br />

To create a new panel<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Panel.<br />

2. Click the Add button at the bottom of the Filter pane.<br />

3. The following page appears:<br />

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4. On the Basic tab, enter the following fields:<br />

Description*<br />

Panel Type<br />

Comms Engine<br />

Comment<br />

Mains Failure<br />

Poll<br />

Interlock<br />

Name of this panel. We recommend you give it a name that indicates<br />

its purpose and/or location. For example, a recommended naming<br />

convention may be Building-Level-Location-Enclosure-ID.<br />

Select the appropriate panel type from the drop-down.<br />

Select the comms engine that controls this panel.<br />

You can specify any free-text here; for example the physical location<br />

of the panel.<br />

Define how long the mains power can be disconnected before an alert<br />

is raised.<br />

When selected, this checkbox indicates that the panel is to be polled<br />

by the system. In normal use this would be selected, but during set-up<br />

and commissioning you can clear the checkbox to avoid alarms being<br />

raised if the panel is not communicating with the comms engine.<br />

When selected, this checkbox indicates that the two doors controlled<br />

by this panel are never to be unlocked at the same time by valid<br />

tokens.<br />

The following fields appear for 485-connected panels, which require a field network and port to<br />

be set up:<br />

Field Network<br />

Address<br />

Choose the field network for this panel from a drop-down list. Note: If<br />

this has not yet been configured, you can set it later. The Panel will<br />

appear as Unassigned in the list.<br />

The Address is an identification number that identifies the field<br />

network to the system. The number you enter here has to be set on<br />

the panel hardware itself.<br />

The following fields appear for IP-connected panels which are connected via their IP address.<br />

Address<br />

Encrypted<br />

The IP address of this panel. Note: If this has not yet been configured,<br />

you can set it later. The Panel will appear as Unassigned in the list.<br />

When selected, communications between the panel and the comms<br />

engine are encrypted.<br />

* these are required fields<br />

5. Click Save to save this panel.<br />

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See also<br />

How do I ... set up the physical connections in a system<br />

How do I ... set up a new comms engine<br />

How do I ... set up a new field network and port<br />

How do I ... set up a new reader<br />

How do I ... set up a new door<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

Hardware defaults<br />

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How do I ... set up a new door<br />

Doors are used to enter and exit a site, building or area. Doors are associated with one or two<br />

readers (there may be a reader on each side of a door).<br />

A door is controlled by a panel, so as part of setting up the door you need to define the panel that<br />

manages it. However if you wish you can set up the door and connect to the panel later.<br />

To configure a door<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Door.<br />

2. Click the Add button at the bottom of the Filter pane.<br />

3. A set of blank fields appears:<br />

4. On the Basic tab, enter the following fields:<br />

Description*<br />

Name of this door. We recommend you give it a name that<br />

indicates its purpose and/or location. Follow the naming<br />

conventions agreed by your organisation, such as Building-Level-<br />

Location-Enclosure-ID.<br />

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Panel<br />

Address<br />

Unlock Output Group #1<br />

Unlock Output Group #2<br />

Sounder Output Group<br />

Unlock Period<br />

4-State Supervision<br />

Exit Switch<br />

Indicate Valid on sounder<br />

Choose the panel that manages this reader from the drop-down.<br />

Note: If this has not yet been configured, you can set it later. The<br />

Door will appear as Unassigned in the list.<br />

Choose an address – either 1 or 2, depending upon which set of<br />

terminations is being used at the panel for this door.<br />

This field defines when the doors are unlocked. If you want doors<br />

to be opened automatically by triggering an action, you can choose<br />

the output group from the drop-down list. Leave this blank if the<br />

door is to be unlocked at all times.<br />

This field defines an additional output grou.<br />

This field defines a output group that will operate a sounder when<br />

the door is opened. Leave this blank if this is not required.<br />

The length of time that the relay controlling the door lock will<br />

activate when access is granted. Hardware default = 5 seconds<br />

If the door sensor is wired with line monitoring/supervising<br />

resistors, select this checkbox.<br />

Select this checkbox if this door is controlled by an exit switch.<br />

Select this checkbox to operate a local alarm sounder whenever a<br />

valid token is used at this door.<br />

Indicate Invalid on sounder Select this checkbox to operate a local alarm sounder if an attempt<br />

is made to use a token that does not have permission for this door.<br />

* these are required fields<br />

5. The Sensor Settings tab allows you to configure an associated sensor, where present:<br />

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Door Sensor<br />

Maximum Open Period<br />

Minimum Open Period<br />

Open Reminder Period<br />

Indicate Wedged<br />

Interlocked<br />

Select this checkbox if the reader has an associated sensor used to<br />

monitor whether the door is open or closed. Additional fields are<br />

enabled when this is selected.<br />

The maximum length of time that the door sensor can be open<br />

before the door is deemed to be wedged open. Hardware default =<br />

30 seconds<br />

The minimum length of time that the door sensor is allowed to be<br />

open. Hardware default = 3 seconds<br />

If the door sensor is in an active state for longer than the length of<br />

time you type here, a reminder will be displayed. The sensor may<br />

be faulty. Enter Continuous if you never want a reminder.<br />

Select this checkbox to operate a local alarm sounder if the door<br />

sensor indicates that the door remains open after a valid token<br />

read for more than the length of time specified in the Maximum<br />

Open Period field.<br />

This checkbox indicates if the interlock feature is set on the panel.<br />

If this is the case the two doors on the same panel cannot be<br />

unlocked at the same time.<br />

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Indicate Forced<br />

Relock On Open<br />

Select this checkbox to operate a local alarm sounder if the door<br />

sensor indicates that the door has been opened without either a<br />

valid token presentation or the exit button being pressed.<br />

Select this checkbox if you wish the lock to re-lock when the door<br />

sensor detects that the door has opened. This can prevent the door<br />

bouncing open if the door closer is too strong. Do not select this<br />

option if the lock is a magnetic type and the door sensor is the<br />

type that detects the completion of the magnetic circuit.<br />

6. Click Save when you have set up the door.<br />

See also<br />

Hardware defaults<br />

How do I ... set up the physical connections in a system<br />

How do I ... set up a new panel<br />

How do I ... set up a new reader<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

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How do I ... set up a new reader<br />

A reader is a device that controls access to an adjacent door. Readers come in a variety of types:<br />

swipe cards, contactless proximity, biometric, PIN based, and so on, and there is a wide range of<br />

manufacturers. They are sometimes known as card readers even if cards are not used.<br />

A reader is controlled by a panel, so as part of setting up the reader you need to define the panel<br />

that manages it. However if you wish you can set up the reader and connect to the panel later.<br />

Two readers can be attached to a door, one in and one out.<br />

To configure a reader<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Reader.<br />

2. Click the Add button at the bottom of the Filter pane.<br />

3. A set of blank fields appears:<br />

4. On the Basic tab, enter the following fields.<br />

Description*<br />

Name of this reader. We recommend you give it a name that indicates<br />

its purpose and/or location. A recommended naming convention is<br />

Location-IN/OUT.<br />

Reader Format Type* Choose the type of reader from the drop-down list, which is populated<br />

by various types and technologies available.<br />

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Reader Group<br />

Panel<br />

Address<br />

Door<br />

Extend Unlock<br />

If you have already set up reader groups, you can choose the<br />

appropriate one from the drop-down list. (You can add this later if you<br />

haven’t set up groups yet. See How do I ... set up a reader group)<br />

Choose the panel that manages this reader. Note: If this has not yet<br />

been configured, you can set it later. The Reader will appear as<br />

Unassigned in the list.<br />

The address is either 1 or 2, depending upon which set of terminations<br />

is being used at the panel for this reader.<br />

Choose the door that is controlled by this reader. The drop-down is<br />

populated by all the doors attached to this panel.<br />

When this checkbox is selected, indicates that an extended unlock<br />

period is permitted at this reader/door.<br />

* these are required fields<br />

5. The Indicator Periods tab is used to specify the length of time you want the LED/sounder to<br />

operate in various situations. Defaults apply:<br />

Sounder Periods<br />

Valid Period<br />

Invalid Period<br />

Wedged Indicator<br />

Period<br />

Length of time that the sounder is to operate when a valid token is<br />

presented. A valid token is one that is assigned to a person and is<br />

within a valid date/time range. Hardware default = 0.2 second.<br />

Length of time that the sounder is to operate when an invalid token is<br />

presented. Hardware default = 2 seconds.<br />

Length of time that the sounder is to operate when the associated<br />

door is wedged open. Hardware default = 10 seconds.<br />

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Forced Indicator<br />

Period<br />

Length of time that the sounder is to operate when the associated<br />

door has been forced. Hardware default = 10 seconds.<br />

Token Output Periods<br />

Valid LED Period<br />

Invalid LED Period<br />

Length of time that the LED illuminates when a valid token is<br />

presented. A valid token is one that is assigned to a person and is<br />

within a valid date/time range. Hardware default = 3 seconds.<br />

Length of time that the LED illuminates when an invalid token is<br />

presented. Hardware default = 5 seconds.<br />

6. The Keypad tab allows you to configure an associated keypad, where present.<br />

Has keypad<br />

Select Keypad Input<br />

Group<br />

Keypad Timeout<br />

Select this checkbox if the reader has an associated keypad. Additional<br />

fields are enabled when this is selected.<br />

If you want to activate this keypad by triggering an action, choose the<br />

action from the drop-down list. Leave this blank if the keypad is to be<br />

active at all times.<br />

Specify the length of time that the keypad should allow for a valid PIN<br />

to be entered. Hardware default = 30 seconds.<br />

7. The Advanced Security tab allows you to configure additional features, including escort reader<br />

options and location verification.<br />

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Escort Reader Group<br />

Escort Reader Group<br />

Timeout Period<br />

Escort Reader<br />

Static Escort<br />

Verification Reader<br />

This field is used for high security doors where two tokens must be<br />

read before the door will unlock. This is often referred to as a Dual<br />

Read. When a token that has permission for the primary reader group<br />

is read, the LED is activated for a specified time without unlocking the<br />

door. During this time a second token must be read before the door<br />

will unlock. The second token must have permission for the Escort<br />

Reader Group. Leave this field blank if the door is to unlock with one<br />

token.<br />

Note: The Escort Reader Group can be the same as the primary reader<br />

group but the door will only unlock if two different tokens with<br />

suitable permissions are used.<br />

Where a Dual Read is required, this field specifies the timeout for the<br />

second read. Hardware default = 10 seconds.<br />

Select this checkbox if you want this reader to be an escort reader. If a<br />

user is recorded as Is escorted, it will also require a host token valid<br />

for the reader’s Secondary Reader Group to be presented. If not, the<br />

door will not unlock.<br />

Select this checkbox if the escorting token is read but the escorting<br />

person does not pass through the door.<br />

If area management is being used, the escorting person remains in the<br />

original area, while the primary person will be counted in the new<br />

area.<br />

This checkbox allows you to specify that this reader is a verification<br />

reader – used to confirm the location of a user.<br />

8. Click Save to save the new reader record.<br />

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See also<br />

Hardware defaults<br />

How do I ... set up a new panel<br />

How do I ... set up a new door<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

How do I … set up an output group<br />

How do I ... set up an automated action<br />

How do I ... set up a reader group<br />

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How do I ... set up an input<br />

You need to set up all input devices on the system such as external contacts and passive infrared<br />

detectors (PIRs). The possible number of inputs that can be configured per panel depends on the<br />

panel type.<br />

Inputs are used when setting up actions. When an input activates it can trigger one or more outputs<br />

to change state.<br />

To set up an input<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Input.<br />

2. Click the Add button at the bottom of the Filter pane.<br />

3. A set of blank fields appears:<br />

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4. On the Basic tab, enter the following fields:<br />

Description*<br />

Input Type<br />

Input Group<br />

Panel<br />

Address<br />

4-State Supervision<br />

Normally Open<br />

Sense Period<br />

Name of this input. We recommend you give it a name that indicates its<br />

purpose and/or location.<br />

Select the type of input. The choices available are:<br />

Normal – for a normal input switch or ‘dry’ contact.<br />

PIR – This type is used primarily for PIR detectors and is used to prevent<br />

multiple alarms occurring for the same event. This input type will only<br />

report once in each time period after the initial alarm has been<br />

detected.<br />

Output – this triggers the equivalent output on the same panel for a 1<br />

second pulse. For example, if input 5 is activated, output 5 on the same<br />

panel would be pulsed for 1 second.<br />

If you have already set up input groups, you can choose the group that<br />

this input is a member of from the drop-down. (You can add this later if<br />

you haven’t set up groups yet.)<br />

Choose the panel that manages this input from the drop-down. Note: If<br />

this has not yet been configured, you can set it later. The Input will<br />

appear as Unassigned in the list.<br />

Choose an address for this input, depending on the termination in the<br />

panel.<br />

Select this checkbox if the contact is wired with end-of-line resistors to<br />

monitor for circuit tamper and fault.<br />

Select this checkbox if the input is normally in an open or on state<br />

Enter the length of time to wait after an input becomes active before<br />

generating an alarm. Hardware default = 0.2 seconds.<br />

Activate Description Enter the text that is to be reported when this input is activated.<br />

Defaults to Activated.<br />

Reset Description<br />

PIR Inhibit<br />

PIR Active<br />

Enter the text that is to be reported when this input is reset. Defaults to<br />

Reset.<br />

Used for PIR detectors. Defines the length of time that the input will be<br />

inhibited after an initial alarm. The default time is 30 seconds.<br />

Used for PIR detectors. If a PIR remains in the active state for the length<br />

of time entered here, it will be deemed to be faulty. The default time is<br />

60 seconds.<br />

5. Click Save to save the record.<br />

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See also<br />

Hardware defaults<br />

How do I ... set up a new panel<br />

How do I … set up an input group<br />

How do I ... set up a new output<br />

How do I … set up an output group<br />

How do I ... set up an automated action<br />

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How do I ... set up an input group<br />

An input group is an association of inputs with similar characteristics – for example you could create<br />

an input group consisting of all the PIRs on the first floor.<br />

All input devices on the system must be a member of an input group. An input can only be a member<br />

of one input group.<br />

Input groups are required when setting up actions. When an input activates it can trigger one or<br />

more outputs to change state. As well as these general actions, specific actions can be set up to<br />

unlock doors and make keypads active.<br />

To configure an input group<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Input Groups.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears:<br />

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4. On the Basic tab, enter the following:<br />

Description<br />

Name of this input group. We recommend you give it a name that<br />

indicates its purpose, such as First Floor PIRs.<br />

5. You can then choose the inputs that are members of this group.<br />

The Inputs not in a Group box lists all inputs that are not currently in a group. The Current<br />

Inputs box on the right lists the inputs in the current group. To move inputs between groups,<br />

select them and click the arrow buttons:<br />

6. Click Save when you have set up the members of this input group.<br />

See also<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

How do I … set up an output group<br />

How do I ... set up an automated action<br />

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How do I ... set up an output<br />

You need to set up all output devices that can be activated in order to trigger devices such as lighting<br />

systems or alarms. The possible number of outputs that can be configured depends on the panel<br />

type.<br />

Outputs are used when setting up actions. When an input activates it can trigger one or more<br />

outputs to change state.<br />

To set up an output<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Output.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears in the Configuration pane:<br />

4. On the Basic tab, enter the following fields:<br />

Description<br />

Name of this output. We recommend you give it a name that indicates its<br />

purpose and/or location.<br />

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Panel<br />

Address<br />

Output Group<br />

Pulse Length<br />

Choose the panel that manages this output from the drop-down. Note: If this<br />

has not yet been configured, you can set it later. The Output will appear as<br />

Unassigned in the list.<br />

Choose an address for this input, depending on the termination in the panel.<br />

If you have already set up output groups, you can choose the group that this<br />

input is a member of from the drop-down. (You can add this later if you<br />

haven’t set up groups yet.)<br />

The length of time that this output will remain switched on when activated<br />

by the system. Hardware default = 1 second.<br />

5. Click Save to save the record.<br />

See also<br />

Hardware defaults<br />

How do I ... set up a new panel<br />

How do I ... set up a new input<br />

How do I … set up an input group<br />

How do I … set up an output group<br />

How do I ... set up an automated action<br />

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How do I ... set up an output group<br />

An output group is an association of outputs with similar characteristics – for example all the alarm<br />

sounders can be in a single output group called Alarms.<br />

All output devices on the system must be a member of an output group. An output can only be a<br />

member of one output group.<br />

Output groups are required when setting up actions.<br />

To configure an output group<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Output Groups.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A set of blank fields appears in the Configuration pane:<br />

4. On the Basic tab, enter the following:<br />

Description<br />

Name of this output group. We recommend you give it a name that indicates<br />

its purpose, such as First Floor PIRs.<br />

5. Click Save.<br />

See also<br />

How do I ... set up a new input<br />

How do I … set up an input group<br />

How do I ... set up a new output<br />

How do I ... set up an automated action<br />

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How do I ... set up an automated action<br />

You can set up SATEON so that certain actions are performed or triggered automatically. When an<br />

input in a specified input group activates it triggers the outputs within a specified output group to<br />

change state.<br />

You must already have set up the time zones, system modes, input groups and output groups that<br />

you need.<br />

To set up an action<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Actions.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A screen of the following format appears:<br />

4. On the Basic tab, enter the following fields:<br />

Description*<br />

Name of the action to be set up.<br />

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System Mode*<br />

Timezone*<br />

Input Group*<br />

Output Group*<br />

Output Period<br />

Choose a system mode from the drop-down list. This means the<br />

action can only be triggered when this mode is active.<br />

Choose a time zone from the drop-down list. This means the<br />

action can only be triggered during the times specified in this<br />

time zone.<br />

Choose the input group that will trigger the outputs.<br />

Choose an output group that will be triggered.<br />

Choose one of the following to specify how long the output will<br />

be activated:<br />

Preset – Select this option if you want each output in the group to<br />

be switched on for the time specified in its Pulse Length field.<br />

Preset – Cancel on Input reset – Select this option if you want<br />

each output in the output group to be switched on for the length<br />

of time specified in its Pulse Length field, or until the input group<br />

ceases to be active, whichever is soonest.<br />

Follows Input – Select this option if you want each output in the<br />

group to be switched on while the input group is active, and off<br />

while the input group is inactive.<br />

5. Click Save to save the record.<br />

See also<br />

How do I ... set up a new input<br />

How do I … set up an input group<br />

How do I ... set up a new output<br />

How do I … set up an output group<br />

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How do I ... set up a reader-triggered action<br />

You can set up SATEON so that an specific output can be triggered automatically when a valid read<br />

occurs at a specific reader. This enables system actions to be related to a particular person's access<br />

rights.<br />

You must already have set up the readers, reader groups and outputs that you need.<br />

This feature can in many situations, for example:<br />

• <strong>Control</strong>ling lifts: If a person presenting a token at a reader has valid permissions for the defined<br />

reader group, an output will operate, enabling a floor button in the lift.<br />

• Area management, such as in car parks. A reader action will be able to put a person into an area<br />

and/or out of an area. If a person presenting a token has valid permissions for the defined<br />

reader group, they will be marked as being in/out of the specified area. If an area is marked as<br />

Enforced and the person fails anti-passback, the area details will not be updated and the<br />

associated output will not be triggered.<br />

In addition, an event can be raised when the reader action occurs.<br />

To set up a reader-triggered action<br />

1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Reader Actions.<br />

2. Click the Add button at the bottom of the Filter pane:<br />

3. A screen of the following format appears:<br />

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4. On the Basic tab, enter the following fields:<br />

Description*<br />

Reader*<br />

Reader Group*<br />

Entry Area<br />

Exit Area<br />

Name of the reader action to be set up.<br />

Choose a reader from the drop-down list. The action will be triggered<br />

when a valid read occurs at this reader.<br />

Choose a reader group from the drop-down list. The person must have<br />

valid permissions for this reader group.<br />

For area management, choose the area that the person will be marked<br />

as entering on a valid card read. If the Entry Area Enforce Limits<br />

checkbox is set, area limits are enforced.<br />

For area management, choose the area that the person will be marked<br />

as exiting on a valid card read. If the Exit Area Enforce Limits checkbox<br />

is set, area limits are enforced.<br />

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Output<br />

Raise Event<br />

Where required, select the output that will be triggered when a valid<br />

read occurs.<br />

Select this checkbox if an event is to be raised when this reader action<br />

occurs. (Note that it is then possible to use the command invoker to<br />

control a particular piece of hardware.)<br />

* these are required fields<br />

5. Click Save to save the record.<br />

See also<br />

How do I ... set up a new input<br />

How do I … set up an input group<br />

How do I ... set up a new output<br />

How do I … set up an output group<br />

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Appendix A<br />

Hardware defaults summary<br />

The following defaults apply to all hardware within SATEON, and are set in the firmware.<br />

Panel Hardware Defaults<br />

Name Type Default<br />

Mains Input 10 minutes<br />

Tamper Input 0.1 second<br />

Power Input 0.1 second<br />

Low Battery Input 1 second<br />

PSU monitor Input 1 second<br />

Lock power fails Input 1 second<br />

Low 5 volts Input 1 second<br />

Ext power Input 1 minutes<br />

Offline Timer 1 hour<br />

Xport power Timer 2 seconds<br />

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Door Hardware Defaults<br />

Name Type Default<br />

Door Sensor Input 0.3 second<br />

Exit switch Input 0.1 second<br />

Lock Output 5 seconds<br />

Min Open Period Timer 3 seconds<br />

Max Open Period Timer 30 seconds<br />

Interlock Output 0.2 second<br />

Alarm State Timer 15 minutes<br />

Sensor Fault Input 0.2 second<br />

Reader Hardware Defaults<br />

Name Type Default<br />

PIN timeout Timer 30 second<br />

Readertimeout Timer 10 second<br />

Valid LED Output 3 seconds<br />

Sound Invalid Output 2 seconds<br />

Sound Forced Output 10 seconds<br />

Sound Wedged Output 10 second<br />

Sound Valid Output 0.2 seconds<br />

Invalid LED Output 5 second<br />

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Input Hardware Defaults<br />

Name Type Default<br />

Sense Time Input 0.2 second<br />

Min Timer 30 seconds<br />

Max Timer 1 day<br />

Fault Input 0.4 seconds<br />

Tamper Input 0.2 seconds<br />

Action Input 0.1 seconds<br />

Output Hardware Defaults<br />

Name Type Default<br />

Period Output 1 second<br />

See also<br />

How do I ... set up a new panel<br />

How do I ... set up a new reader<br />

How do I ... set up a new door<br />

How do I ... set up a new input<br />

How do I ... set up a new output<br />

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