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Release 2.5<br />
<strong>Access</strong> <strong>Control</strong> Module<br />
Guide<br />
December 2012
SATEON Release 2.5<br />
<strong>Access</strong> <strong>Control</strong> Module Guide<br />
Issue 1.0, released December 2012<br />
Disclaimer<br />
Copyright © 2012, Grosvenor Technology. All rights reserved.<br />
SATEON and the SATEON logo are trademarks or registered trademarks of Grosvenor<br />
Technology. All other brands, names, or trademarks appearing in this document are<br />
acknowledged as the trademarks of their respective owners.<br />
No part of this document may be reproduced in any form or by any means for any<br />
purpose without the written permission of Grosvenor Technology.<br />
Whilst we make every effort to ensure the accuracy of our publications, Grosvenor<br />
Technology assumes no responsibility or liability for any errors or inaccuracies that may<br />
appear in this document.<br />
Grosvenor Technology Ltd.<br />
Millars Three<br />
Southmill Road<br />
Bishop’s Stortford<br />
Herts<br />
CM23 3DH<br />
Telephone: +44 (0)1279 838000<br />
Fax: +44 (0)1279 504776<br />
Email: support@grosvenortechnology.co.uk<br />
Website: www.grosvenortechnology.co.uk<br />
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Contents<br />
SATEON <strong>Access</strong> <strong>Control</strong> Module .........................................................................................5<br />
Version 2.5 - December 2012 ................................................................................................... 5<br />
Introduction ......................................................................................................................7<br />
About the <strong>Access</strong> <strong>Control</strong> module .................................................................................................... 7<br />
About system security ...................................................................................................................... 9<br />
Contacting Technical Support .........................................................................................................10<br />
Managing personnel records ............................................................................................ 11<br />
About personnel .............................................................................................................................11<br />
How do I ... set up a personnel record..........................................................................................13<br />
How do I ... set up a person’s access ............................................................................................17<br />
How do I ... issue a token to a person ...........................................................................................21<br />
How do I ... revoke a token from a person ...................................................................................24<br />
How do I ... create a new token from the personnel page ...........................................................27<br />
How do I ... print a token from the personnel page .....................................................................30<br />
How do I ... add a photo to a personnel record ............................................................................32<br />
How do I ... change a person’s photo ...........................................................................................35<br />
How do I ... view a person’s token history ....................................................................................38<br />
How do I ... set up a new department ..........................................................................................39<br />
Managing tokens ............................................................................................................. 41<br />
About tokens ..................................................................................................................................41<br />
How do I ... set up one or more new tokens ................................................................................44<br />
How do I ... issue a token ..............................................................................................................48<br />
How do I ... issue a temporary token to a person ........................................................................50<br />
How do I ... mark a token as lost or stolen ...................................................................................52<br />
How do I ... suspend a token ........................................................................................................54<br />
How do I ... reset a suspended token ...........................................................................................55<br />
How do I ... view information about a token ................................................................................56<br />
How do I ... revoke a token ...........................................................................................................57<br />
How do I ... set up a new token type ............................................................................................59<br />
How do I ... set up a new token pool ............................................................................................61<br />
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How do I ... set up a new token status .........................................................................................63<br />
How do I ... print a token ..............................................................................................................65<br />
Managing access to locations ........................................................................................... 67<br />
About access management ............................................................................................................67<br />
How do I ... define which areas/buildings a person can access ....................................................69<br />
How do I ... restrict the times that personnel can access an area/building .................................70<br />
How do I ... set up a new access group .........................................................................................71<br />
How do I ... set up a new access set .............................................................................................73<br />
How do I .... set up a reader group ...............................................................................................75<br />
How do I ... set up a time zone .....................................................................................................77<br />
How do I ... set up a system mode ................................................................................................79<br />
How do I ... grant specific access to a person ...............................................................................81<br />
How do I ... set up a secured area ................................................................................................83<br />
Managing the system hardware ....................................................................................... 87<br />
About the system hardware ...........................................................................................................87<br />
How do I ... set up a new site ........................................................................................................89<br />
How do I ... set up the physical connections in the system ..........................................................90<br />
How do I ... set up a new comms engine ......................................................................................93<br />
How do I ... set up a field network and port .................................................................................95<br />
How do I ... set up a new panel ....................................................................................................97<br />
How do I ... set up a new door ....................................................................................................100<br />
How do I ... set up a new reader .................................................................................................104<br />
How do I ... set up an input .........................................................................................................109<br />
How do I ... set up an input group ..............................................................................................112<br />
How do I ... set up an output ......................................................................................................114<br />
How do I ... set up an output group ............................................................................................116<br />
How do I ... set up an automated action ....................................................................................117<br />
How do I ... set up a reader-triggered action..............................................................................119<br />
Hardware defaults summary .......................................................................................... 123<br />
Panel Hardware Defaults ..............................................................................................................123<br />
Door Hardware Defaults ...............................................................................................................124<br />
Reader Hardware Defaults ...........................................................................................................124<br />
Input Hardware Defaults ..............................................................................................................125<br />
Output Hardware Defaults ...........................................................................................................125<br />
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SATEON <strong>Access</strong> <strong>Control</strong> Module<br />
Version 2.5 - December 2012<br />
SATEON is a powerful yet easy-to-use access control system that allows you to set up, manage and<br />
monitor physical access to a site.<br />
The <strong>Access</strong> <strong>Control</strong> module of SATEON enables you to set up the system hardware, the users of the<br />
system, the tokens they use to gain access and the access they are permitted.<br />
See also<br />
Contacting Technical Support<br />
About the <strong>Access</strong> <strong>Control</strong> module<br />
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Introduction<br />
About the <strong>Access</strong> <strong>Control</strong> module<br />
The <strong>Access</strong> <strong>Control</strong> module of SATEON is used to control, monitor and restrict the movement of<br />
people in, out and around your site. It allows you to:<br />
• Set up, view or edit information about the physical elements of the system and the connections<br />
between them.<br />
• Set up, view or edit information about the personnel: the people in your organisation that can<br />
be granted access to a building or a specific location.<br />
• Set up, view or edit information about tokens: the cards and other objects used by people to<br />
gain access to areas via readers.<br />
• Set up secure areas, which provides a means of monitoring and controlling the number of<br />
people in specific physical locations.<br />
• Set up and manage the access permissions that are used to define where people, as groups or<br />
individuals, are allowed to go.<br />
• Set up and manage interfaces to external systems such as alarm panels and CCTV systems.<br />
To access these features, choose the <strong>Access</strong> <strong>Control</strong> option from the module buttons that appear at<br />
the top of the page. A page with the following options is displayed:<br />
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The options on this page are as follows:<br />
• Device Management. This option allows you set up and configure the physical devices in your<br />
system, including panels, readers and doors. You can also manage and view the connections<br />
between devices.<br />
• Action/Group Management. This option allows you to set up the building blocks of your access<br />
control system: groups, actions, time zones and system modes.<br />
• <strong>Access</strong> Management. This option allows you to set up the access permissions that are used to<br />
define access to specific readers at particular times. Each access permission is a unique<br />
combination of a reader group, a time zone and a system mode.<br />
• Personnel Management. This option allows you to set up and manage details of the people on<br />
your system whose details are held on the system for the purposes of access control. You can<br />
define people’s access rights, assign tokens, add photos to the records and set up departments.<br />
• Token Management. This option allows you to set up the tokens that can be used to gain access<br />
to particular sites, buildings or areas within your organisation. Tokens can be anything that can<br />
be scanned by some kind of reader – such as a card of some type, a proximity device or even a<br />
piece of biometric data, such as a fingerprint.<br />
• Area Management. This option allows you to set up and view defined areas and the restrictions<br />
that apply to them. Areas can be used to report the number of people in an area, to detect<br />
unoccupied areas, to prevent passback violations, and so on.<br />
• System Integration. This option allows you to set up interfaces to third-party systems, such as<br />
alarm systems or CCTV cameras. Configuring these is specific to the external equipment, so they<br />
are not described in this document.<br />
See also<br />
About personnel<br />
About tokens<br />
About access management<br />
About the system hardware<br />
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Introduction<br />
About system security<br />
Note the following important points about security:<br />
• You need to log in to SATEON using a user ID and a password. Default log in IDs and passwords<br />
apply initially, but must be changed the first time you log in.<br />
• Never let anyone else use your log in ID/password. For audit purposes, your identity is logged<br />
against every action that you take on the system.<br />
• Keep your password secret and do not write it down.<br />
• Change your password regularly.<br />
See also<br />
Contacting Technical Support<br />
About the <strong>Access</strong> <strong>Control</strong> module<br />
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Contacting Technical Support<br />
For further assistance with SATEON, please contact Grosvenor Technical Support as follows:<br />
Phone +44 (0)1279 838000<br />
Email<br />
Web<br />
Technical website<br />
support@grosvenortechnology.co.uk<br />
www.grosvenortechnology.co.uk<br />
www.grostech.com<br />
Technical Support staff may need to verify that you have a valid, licensed system when you request<br />
support.<br />
To verify your system<br />
1. When asked, press the question icon that appears in the status bar at the bottom of the SATEON<br />
screen:<br />
2. The following dialog appears:<br />
3. Provide the ID number to Technical Support, and enter the code key they give you in the Key<br />
box. When you click the arrow button a verification code appears.<br />
See also<br />
About the <strong>Access</strong> <strong>Control</strong> Module<br />
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Managing personnel records<br />
About personnel<br />
Within SATEON, personnel are the people whose details are held on the system for the purposes of<br />
access control – for example, employees, associates and contractors. Personnel should not be<br />
confused with users which is the term used for people who can log in and use the software<br />
application, such as system administrators or security staff.<br />
Personnel normally hold access tokens, but this is not a system requirement as you may wish to hold<br />
personal information about other people, such as ex-employees or contractors.<br />
Note: In some countries you may be required to register under a data protection act if<br />
you hold personal data.<br />
You can view details of personnel by choosing the Personnel Management option on the main<br />
<strong>Access</strong> <strong>Control</strong> page:<br />
The main Personnel Management page appears:<br />
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• The Navigation pane includes the Personnel and Department options.<br />
• The Filter pane allows you to list and search for all people and departments that have been set<br />
up.<br />
• When you select an item in the Filter pane, the appropriate details appear in the Configuration<br />
pane.<br />
What do you want to do<br />
Create a new personnel record<br />
Set up a person’s access<br />
Issue a token to a person<br />
Revoke a token from a person<br />
Create a new token from a personnel record<br />
Print a token<br />
Add a photo to a personnel record<br />
Change a person’s photo<br />
View a person’s token history<br />
Set up a new department<br />
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How do I ... set up a personnel record<br />
Within SATEON, personnel are individuals whose details are held on the system for the purposes of<br />
access control – for example, employees, associates and contractors. You can set up a new personnel<br />
record from scratch; alternatively you can base a new record on an existing one (this is known as<br />
cloning).<br />
Note: You can only set up a new personnel record if you have sufficient access rights.<br />
Contact your system administrator if necessary.<br />
To set up a new person from scratch<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel to list the current people on the<br />
system.<br />
2. Click the Create button at the bottom of the Filter pane:<br />
3. A set of blank fields appears in the Configuration pane:<br />
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4. On the Basic tab, enter the following fields:<br />
Title<br />
First Name*<br />
Surname*<br />
Employee Number<br />
Department<br />
Is Escorted<br />
Extend Unlock<br />
Area Exempt<br />
<strong>Access</strong> Start<br />
<strong>Access</strong> End<br />
Comment<br />
Title of the person (Mr, Ms, Mrs, Dr, etc). This is free text so you can<br />
enter anything you like (up to 50 characters).<br />
First name of the person (up to 128 characters).<br />
Family name of the new person (up to 128 characters).<br />
Employee or staff number of the person (up to 50 characters). Note<br />
that if used, this must be unique.<br />
The person’s department, selected from a drop-down list. Can be left<br />
blank. To create a new department from this page, click the Add<br />
button next to Department<br />
When selected, this checkbox indicates that this person must be<br />
accompanied at any reader that has been specified as an escort<br />
reader. (See How do I ... set up a new reader) The accompanying<br />
escort’s token must have permission on the Secondary Reader<br />
Group defined on the nominated escort reader. This means that<br />
different people can be the escort on different readers.<br />
When selected, this checkbox indicates that this person will be<br />
allowed an extended unlock time at nominated doors. This setting<br />
can be used to assist people with mobility problems. (See also the<br />
Extended setting on the reader record in How do I ... set up a new<br />
reader)<br />
If you select this checkbox, the person will be logged in the normal<br />
way in and out of secure areas, but anti-passback will not be<br />
enforced, so they will never be refused access through a door<br />
because of an anti-passback violation.<br />
Optionally, you can specify the date/time that this person’s access<br />
will start. This overrides the token validity, so if a token is valid but<br />
the person’s access has not yet started they will not be granted<br />
access. You can enter a date directly or click the calendar icon and<br />
select a date and time from the pop-up.<br />
Optionally, you can specify the date/time that this person’s access<br />
will end. This overrides the token validity, so if a token is valid but<br />
the person’s defined access has ended they will not have access. You<br />
can enter a date directly or click the calendar icon and select a date<br />
and time from the pop-up.<br />
Free-text information about this person.<br />
* these are required fields<br />
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5. If custom fields have been defined for personnel records, you can set these on the Custom<br />
Fields tab.<br />
6. Click the Save button to save the changes to the record.<br />
To create a new person record based on an existing person<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. In the Filter pane, choose the person you want to base the new record on.<br />
3. Click the Clone button at the bottom of the Filter pane:<br />
4. A page as follows is displayed:<br />
Note: All the fields on the Basic tab are copied from the original personnel record, with<br />
the exception of the Employee Number, which must be unique. Normally you would<br />
change the name though!<br />
5. Enter/edit the information required as described above.<br />
6. Click Save to save the changes; click Cancel to cancel them. Changes take place immediately.<br />
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See also<br />
How do I ... set up a person’s access<br />
How do I ... issue a token to a person<br />
How do I ... create a new token from a personnel record<br />
How do I ... add a photo to a person<br />
How do I ... set up a new department<br />
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How do I ... set up a person’s access<br />
Once a person has been set up you can define the access that is allowed – the readers at which the<br />
person’s tokens are valid. This identifies the buildings, locations and areas that the person can<br />
access.<br />
To do this you assign particular access groups to the person. <strong>Access</strong> groups are used to specify the<br />
readers, time zones and system modes that are used to define access.<br />
Note: Before setting up access for a particular person, you will need to have set up all the<br />
elements needed for access: the readers, time zones, system modes, access permissions,<br />
access groups and access sets. For more details, see About access management.<br />
To define a person’s access<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Choose the person whose access you want to set up.<br />
3. Click the Manage <strong>Access</strong> button at the top of the Configuration pane:<br />
4. The following page appears:<br />
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This lists the access groups that have been assigned to the person, if any. (In the example above,<br />
no access has been assigned.)<br />
5. To assign new access rights, click Grant Personnel <strong>Access</strong>. A page of the following format<br />
appears:<br />
The box on the left lists the access sets (collections of access groups) while the box on the right<br />
lists the individual access groups.<br />
6. If you highlight an access set and click Apply, the access groups that form the set are moved into<br />
the Selected <strong>Access</strong> Groups list.<br />
7. To list the readers that are included within an access group, click View Readers. A dialog pops up<br />
listing the readers and the access start and end times:<br />
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Note that you may need to use the vertical scroll bar to view all the information. Click Close to<br />
close this dialog.<br />
8. To define the access permitted to this person, select the checkboxes next to one or more access<br />
groups and click the Grant <strong>Access</strong> button. The Manage <strong>Access</strong> page is redisplayed:<br />
For each access group listed, you can specify the times for this particular person’s access to start<br />
and finish. If times are already displayed, these are the defaults set up for these access groups,<br />
but these can be overwritten. For both <strong>Access</strong> Starts and <strong>Access</strong> Ends, type in a date and time or<br />
click the calendar control to select a date and time. Click Save Changes to record the changes to<br />
dates and times.<br />
9. When you have finished setting up the access rights for this person, click Done.<br />
Note: You can also set up a person’s access permissions from the access groups page.<br />
See How do I grant specific access to a user<br />
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See also<br />
How do I ... set up a personnel record<br />
How do I ... issue a token to a person<br />
How do I ... create a new token from a personnel record<br />
How do I ... add a photo to a person<br />
How do I ... set up a new department<br />
How do I ... revoke a token from a person<br />
How do I ... add a photo to a person<br />
How do I ... define which areas/buildings a person can access<br />
How do I ... grant specific access to a person<br />
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How do I ... issue a token to a person<br />
Once a person is set up you can allocate one or more tokens. A token is any object which can be used<br />
to gain access to particular sites, buildings or other locations. Tokens can be of various types, such as<br />
mag-stripe cards, proximity devices or items of biometric data, such as fingerprints.<br />
There is no limit to the number of tokens a person can have.<br />
Note: You can create all the tokens you need on the Token Management page. (See How<br />
do I ... set up a new token) However if you have not already set up tokens, you can create<br />
a token directly from the Personnel page. See How do I ... create a token from the<br />
personnel record.<br />
To assign a token to an existing person<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Choose the appropriate person.<br />
3. Click the Manage Tokens button at the top of the Configuration pane:<br />
4. Any tokens assigned to that person are listed. When a token is selected, full details of the token<br />
and its status are given in the panel on the right, for example:<br />
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Note: If necessary you can create a token directly from here by pressing the Create<br />
Token button at the bottom of the page. See How do I ... create a new token from<br />
the personnel record<br />
5. To issue a token, press the Issue Token button at the bottom of the page:<br />
All currently available tokens are listed:<br />
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5. If there are large numbers listed, you can filter them by entering a string of characters in the<br />
Filter Criteria box. This can be any sequence of characters from the Token Data, Token Status or<br />
Token Type fields. For example, you could search for a specific number, or list tokens of a<br />
particular type only. You can also restrict the list to one specific token pool by choosing the pool<br />
from the drop-down list. Click the Filter button to update the list:<br />
6. To issue a token to this person, select the token that you want to assign from the list. In the<br />
region in the bottom of the screen, enter the following information:<br />
Reason<br />
Issue Type<br />
Optional reason for the token issue, such as New Employee, Forgot Token,<br />
etc.<br />
Choose Issue Permanent Token (such as for a new employee) or a Issue<br />
temporary token (such as for a forgotten token).<br />
7. Click OK. The token is assigned to the person and the list of tokens is updated.<br />
See also<br />
How do I ... set up a personnel record<br />
How do I ... revoke a token from a person<br />
How do I ... set up a new token<br />
How do I ... create a new token from a personnel record<br />
How do I ... print a token<br />
How do I ... view a person’s token history<br />
About tokens<br />
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How do I ... revoke a token from a person<br />
You can revoke a token from the person it is issued to. There may be various reasons for this: an<br />
employee is leaving the organisation, it was issued on a temporary basis and so on. When a token is<br />
revoked it is returned to the appropriate token pool and can be assigned to another person.<br />
Alternatively it can be deleted if it is no longer required.<br />
Note: If the token has simply expired, you can update its validity period.<br />
To revoke a token from an existing person<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Choose the person whose token you want to revoke.<br />
3. Click the Manage Tokens button at the top of the Configuration pane:<br />
4. The following dialog appears:<br />
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This page lists all the tokens currently allocated to the person.<br />
5. Select the token to be revoked. If the person has several assigned tokens, ensure you select the<br />
right one.<br />
6. Click Revoke Token at the bottom of the page:<br />
7. A dialog appears:<br />
Enter a reason for the token being revoked and click the Revoke button.<br />
8. The token is removed from the list and returned to the token pool, where it can be reassigned to<br />
another person, or deleted.<br />
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See also<br />
How do I ... set up a person’s access<br />
How do I ... issue a token to a person<br />
How do I ... create a new token from a personnel record<br />
How do I ... print a token<br />
How do I ... view a person’s token history<br />
About tokens<br />
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How do I ... create a new token from the personnel<br />
page<br />
If you need to assign a token to a user and you do not have a suitable token available in a token pool,<br />
you create one directly from the Personnel page.<br />
To create a token from the personnel record<br />
1. On the Personnel page, choose the appropriate person.<br />
2. Click the Manage Token button at the top of the Configuration pane:<br />
3. The following dialog appears:<br />
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4. Click the Create Token button at the bottom of the page:<br />
The following dialog is displayed:<br />
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5. Enter the following data:<br />
Token Data*<br />
Token Status<br />
Token Pool*<br />
Token Type*<br />
Valid From<br />
Valid To<br />
Deactivate Exempt<br />
Show PIN<br />
Pre-defined PIN<br />
The ID number of the token – either entered directly or read in from an<br />
appropriate attached USB reader.<br />
Select the initial status of the token, e.g. Usable.<br />
Select the pool that this token belongs to, e.g. Permanent Token Pool.<br />
Choose the type of token. See How do I ... set up a new token type<br />
If appropriate, specify the start of the date/time range for which the<br />
token is valid. You can enter the date directly or click the calendar icon<br />
and select a date and time.<br />
If appropriate, specify the end of the date/time range for which the<br />
token is valid. You can enter the date directly or click the calendar icon<br />
and select a date and time.<br />
Select this checkbox if you do not want this token to be deactivated<br />
when a new temporary token of the same type is issued to the person.<br />
Select this checkbox to view the PIN, if used.<br />
Choose this if you want to set a system PIN and choose a value from<br />
the drop-down.<br />
Personnel defined PIN Choose this if you want to set a specific PIN, and enter a value directly.<br />
Issue Type<br />
Reason<br />
Choose Issue Permanent Token (such as for a new employee) or Issue<br />
Temporary Token (such as for a forgotten token).<br />
Optional reason for the token issue, such as New Employee, Forgot<br />
Token, etc.<br />
* these are required fields<br />
6. Click the OK button to create the token and assign it to the person.<br />
See also<br />
How do I ... set up a personnel record<br />
How do I ... set up a person’s access<br />
How do I ... issue a token to a person<br />
How do I ... revoke a token from a person<br />
How do I ... print a token<br />
How do I ... view a person’s token history<br />
About tokens<br />
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How do I ... print a token from the personnel page<br />
SATEON enables the printing of tokens at specific printers. Card designs are held as SSRS reports;<br />
they can contain personal data from the SATEON database such as name, employee number,<br />
department, photos, etc. They can also include standard text and graphics such as company names<br />
and logos.<br />
Before you can print a token from the Token page, the printer you are using must already have been<br />
configured in the System Configuration > Token Printing options. One sample design for personnel<br />
cards is included in SATEON: if you want to change this or set up alternative designs this must be<br />
done outside SATEON, for example using Report Builder. Contact Technical Support for a Technical<br />
Bulletin that explains this process.<br />
Note: The card printer you are using may have its own requirements and restrictions.<br />
To print a token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Choose the appropriate person.<br />
3. Click the Manage Tokens button at the top of the Configuration pane.<br />
4. On the Manage Tokens page, click the Print Token button:<br />
5. The following dialog appears:<br />
6. Choose a design and a printer. If you haven’t created any additional designs, only the basic<br />
Sample User Card will be present. The printers available will depend on what has been set up<br />
7. Click Print.<br />
Note: You can also print a token for a specific person from the Token Management page<br />
by clicking Print Token.<br />
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See also<br />
How do I ... issue a token to a person<br />
How do I ... create a new token from a personnel record<br />
How do I ... revoke a token from a person<br />
How do I ... view a person’s token history<br />
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How do I ... add a photo to a personnel record<br />
You can add photos to a personnel record, both as a security measure and to help staff quickly and<br />
easily identify people. You can capture photos directly from a connected webcam or upload them<br />
from a file elsewhere on the system (in .jpg or .png format). You can associate several different<br />
photos with a person if required, with one selected as the default for display.<br />
To add a photo to a personnel record<br />
1. On the main Personnel page, choose the person you want to add a photo to.<br />
2. Click the Manage Photos button at the top of the pane:<br />
3. The person’s photo page is displayed:<br />
4. This page shows any existing photographs, and allows you to capture a picture from a connected<br />
webcam or upload a photo from elsewhere.<br />
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To capture a photo from a webcam<br />
1. On the person’s photo page, click Capture to start the webcam capture process:<br />
2. The following page appears:<br />
3. Click the Start Capture button.<br />
4. The Webcam Video Feed box on the left will then display a live feed from any device that you<br />
have connected to your computer.<br />
5. When you are happy with the picture, click the Snap button to capture the image and copy it to<br />
the Snapshot Image on the left.<br />
Note: You can repeat the capture process if necessary, for example to ensure the person is<br />
happy with the image.<br />
6. When you are satisfied with the picture, click Done.<br />
Note: You can crop the photo if required. See How do I change a user’s photo<br />
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To upload an existing photo from file<br />
1. On the person’s photo page, click the Upload button:<br />
2. A Windows file selection dialog appears; navigate to the appropriate picture file and click Open.<br />
Note that the file selection defaults to .jpg format, but you can amend this to find .png format<br />
files.<br />
3. The uploaded photo is added to the photo gallery for this person.<br />
4. When you are satisfied with the picture, click Done.<br />
Note: You can crop the photo if required. See How do I ... change a person’s photo<br />
Note: To ensure a photo is displayed when the person is selected, choose it and click the<br />
Make Default button.<br />
See also<br />
How do I ... set up a personnel record<br />
How do I ... set up a person’s access<br />
How do I ... issue a token to a person<br />
How do I ... change a person’s photo<br />
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How do I ... change a person’s photo<br />
You can have a number of different photos associated with a person, and you can change the one<br />
you want to be displayed by default. You can delete, change or edit a person’s photo at any time. If<br />
the original photo is the wrong size or aspect ratio you can easily change it.<br />
To select a different default picture<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Choose the appropriate person.<br />
3. Click the Manage Photos button at the top of the pane:<br />
4. The person’s photo page is displayed:<br />
5. This page shows any existing photographs. Select the one you want to appear and click the<br />
Make Default button.<br />
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To crop a photo<br />
1. Click the Manage Photos button at the top of the pane to display the person’s pictures.<br />
2. Select the appropriate photo from the gallery and click the Crop button:<br />
3. Choose the aspect ratio that you want the cropped image to have (note that these rations are<br />
given as width:height).<br />
Note: If you plan to print tokens including photographs, you should ensure that all photos<br />
are saved at the same aspect ratio.<br />
4. The original photo is shown on the left, with a superimposed rectangle of the correct aspect<br />
ratio. Drag and or resize the rectangle to select a region of the original picture (the selected<br />
region will automatically have the appropriate aspect ratio).<br />
5. Click the Preview button to see a preview of the selected picture on the right of the page. If<br />
necessary, repeat the cropping process until you have an image you are happy with.<br />
6. Click the Save Photo button when you are happy with the photo. The cropped image is added to<br />
the gallery. The original is also kept; if you don’t want it, just delete it.<br />
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To delete an existing photo<br />
1. Click the Manage Photos button at the top of the pane to display the person’s pictures.<br />
2. Select the photo from the gallery and click the Delete button:<br />
3. A confirmation dialog is displayed:<br />
4. Click Yes to confirm the delete.<br />
See also<br />
How do I ... set up a personnel record<br />
How do I ... set up a person’s access<br />
How do I ... issue a token to a person<br />
How do I ... add a photo to a personnel record<br />
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How do I ... view a person’s token history<br />
You can view information about token assignment and status relating to a selected person on the<br />
Personnel record.<br />
Note: If you want to view other activity associated with the person and their token usage,<br />
use the <strong>Control</strong> Centre. See the <strong>Control</strong> Centre help for details.<br />
To view a person’s token history<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Choose the person whose token data you want to view.<br />
3. Click the Token History tab. Details of this person are displayed as follows:<br />
4. This tab lists details token assignments and changes of token status that have happened to that<br />
person since the personnel record was created.<br />
See also<br />
No changes can be made from this page.<br />
How do I ... set up a personnel record<br />
How do I ... set up a person’s access<br />
How do I ... issue a token to a person<br />
How do I ... revoke a token from a person<br />
How do I ... print a token<br />
How do I ... create a new token from a personnel record<br />
About tokens<br />
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How do I ... set up a new department<br />
When you set up new personnel records, they can be assigned to a department, so you may need to<br />
set up the departments you need first.<br />
Note: Departments are optional; you can ignore this feature if you wish.<br />
Departments are set up within the Personnel Management option of <strong>Access</strong> <strong>Control</strong>.<br />
To create a new department<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Departments to list the current<br />
departments.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. The following appears in the Configuration pane:<br />
4. In the Description field, enter a name for the new department.<br />
5. Click Save.<br />
You will now be able to choose this department from the drop-down list when setting up a new<br />
personnel record.<br />
Note: You can also set up new departments from the personnel page when setting up a<br />
new record. See How do I ... set up a personnel record<br />
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See also<br />
How do I ... set up a personnel record<br />
How do I ... set up a person’s access<br />
How do I ... issue a token to a person<br />
How do I ... add a photo to a personnel record<br />
How do I ... view a person’s token history<br />
How do I ... set up a new department<br />
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Managing tokens<br />
About tokens<br />
Within SATEON, a token is any object which a person can make use of to gain access to particular<br />
sites, buildings or areas within your organisation. This can be anything that can be scanned by some<br />
kind of reader – such as a card of some type, a proximity device or even a item of biometric data,<br />
such as a fingerprint. You can set up the specific types of tokens that you use in your organisation.<br />
An individual person can hold multiple tokens, and may use different tokens for access to different<br />
areas.<br />
Tokens are organised into token pools – groupings of tokens with similar characteristics. For<br />
example, you could have a pool of permanent tokens, and a pool of temporary tokens that you give<br />
out to people who have lost their permanent token.<br />
Note: By default the system includes three token pools (Permanent, Temporary and<br />
Visitor), but you can create new ones or change these if you need to.<br />
For a token to permit access at a reader, it must have a status of Usable, it must be assigned to a<br />
person and the person must have the correct access rights. In addition, it must be within a valid<br />
date/time range. If a token is Usable but issued before the start date, it is marked as Pending.<br />
Some organisations may require personnel to enter a PIN at a keypad in addition to their token being<br />
read, in order to gain access. In this case you can set up a PIN for a token.<br />
If a person forgets their normal token, you can issue a temporary one. If you wish, you can set this to<br />
only be valid for a limited time. You can also mark the original token as Lost, which will remove all<br />
access rights from the token.<br />
In some cases, a token can be automatically suspended by the system. For example, if a token is used<br />
repeatedly to attempt access to an area where the person does not have permissions, if access is<br />
attempted outside a valid time zone, or if a PIN is wrongly entered multiple times. In this case, the<br />
system administrator can reset the token. It is also possible to suspend a token manually, if<br />
unauthorised access is suspected.<br />
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You can view details of tokens by choosing the Token Management option on the main <strong>Access</strong><br />
<strong>Control</strong> page:<br />
The main Token Management page appears:<br />
• The Navigation pane includes the options Tokens, Token Pools, Token Types and Token Status.<br />
• The Filter pane enables you to list and search for items.<br />
• When you select an item its details appear in the Configuration pane.<br />
What do you want to do<br />
Set up a new token<br />
Issue a permanent token to a person<br />
Issue a temporary token to a person<br />
Mark a token as lost<br />
Suspend a token<br />
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Revoke a token<br />
Set up a new type of token<br />
Set up a new token pool<br />
View information about a token<br />
Set up a new token status<br />
Print a token<br />
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How do I ... set up one or more new tokens<br />
You can set up new tokens at any time. You can create a single token or a batch of tokens (with<br />
contiguous numbers) at once.<br />
Each token has a status, and only tokens with a status of Usable can be used to permit access.<br />
Additionally, a token can be set to be valid for a particular date/time range. If a token is assigned to a<br />
person before the validity period, it will be shown as Pending and will not allow access.<br />
To create a single token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears in the Configuration pane:<br />
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4. Enter the following data:<br />
Token Data*<br />
Token Status*<br />
Token Pool*<br />
Token Type*<br />
Valid From<br />
Valid To<br />
Is Temporary<br />
Deactivate Exempt<br />
Show PIN<br />
Pre-defined PIN<br />
Personnel-defined PIN<br />
The ID number of the token - must be a numeric value.<br />
Select the initial status of the token, e.g. Usable.<br />
Select the pool that this token belongs to from the drop-down list.<br />
Note that this is just a label – if you select a token from the<br />
Temporary Pool this does not automatically mean that it is<br />
temporary. To set up a new token pool, see How do I ... set up a new<br />
token pool<br />
Choose the type of token from the drop-down list. This is populated<br />
by all the types of token available. To set up new token types, see<br />
How do I ... set up a new token type<br />
If appropriate, specify the start of the date/time range for which the<br />
token is valid. You can enter the date directly or click the calendar<br />
icon and select a date and time from the pop-up.<br />
You can set a date in the future if you wish. If you do not select a<br />
time, the start time will be set to 00:00 and the token will be valid<br />
from midnight.<br />
If appropriate, specify the end of the date/time range for which the<br />
token is valid. You can enter the date directly or click the calendar<br />
icon and select a date and time. If you do not select a time, the end<br />
time will be set to 00:00 and the token will be valid until midnight.<br />
Select this checkbox if the token is temporary. This setting overrides<br />
the Temporary Default checkbox on the Token Pool page.<br />
Select this checkbox if you do not want this token to be deactivated<br />
if a new token of the same type is issued to the person. (Not<br />
supported at present.)<br />
If a person is required to enter a PIN at a keypad associated with the<br />
reader, select this checkbox to view the PIN.<br />
Select to choose a PIN from a list of system-generated options that<br />
appear in the drop-down box<br />
Select to set a PIN with a specific number.<br />
* these are required fields<br />
5. Click Save to create the new token.<br />
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To create a batch of tokens<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. Click the Add Batch button at the bottom of the Filter pane:<br />
3. A set of blank fields appears in the Configuration pane:<br />
4. Enter the following data:<br />
Start Token Data*<br />
End Token Data*<br />
Token Pool*<br />
Token Type*<br />
The ID number of the first token in the batch.<br />
The ID number of the last token in the batch.<br />
Select the pool that these tokens belong to from the drop-down<br />
list. Note that this is just a label – if you select a token from the<br />
Temporary Pool this does not automatically mean that it is<br />
temporary. To set up a new token pool, see How do I ... set up a<br />
new token pool<br />
Choose the type of token from the drop-down list. This is<br />
populated by all the types of token available. To set up new<br />
token types, see How do I ... set up a new token type<br />
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Token Status*<br />
Valid From<br />
Valid To<br />
Is Temporary<br />
Deactivate Exempt<br />
Select the initial status of the tokens in this batch, e.g. Usable.<br />
If appropriate, specify the start of the date/time range for which<br />
the tokens in this batch are valid. You can enter the date<br />
directly or click the calendar icon and select a date and time<br />
from the pop-up.<br />
You can set a date in the future if you wish. If you do not select<br />
a time, the start time will be set to 00:00 and the tokens will be<br />
valid from midnight.<br />
If appropriate, specify the end of the date/time range for which<br />
the tokens in this batch are valid. You can enter the date<br />
directly or click the calendar icon and select a date and time. If<br />
you do not select a time, the end time will be set to 00:00 and<br />
the tokens will be valid until midnight.<br />
Select this checkbox if the tokens in this batch are temporary.<br />
This setting overrides the Temporary Default checkbox on the<br />
Token Pool page.<br />
Not supported at present..<br />
* these are required fields<br />
5. Click Save to create the new batch of tokens.<br />
See also<br />
How do I ... create a new token from the personnel record<br />
How do I ... issue a token to a person<br />
How do I ... issue a temporary token to a person<br />
How do I ... mark a token as lost<br />
How do I ... suspend a token<br />
How do I ... revoke a token<br />
How do I ... set up a new token type<br />
How do I ... set up a new token pool<br />
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How do I ... issue a token<br />
For a token to permit access at a reader, it must have a status of Usable, be assigned to a person and<br />
it must be within a valid date/time range. In addition, the person it is issued to must have the correct<br />
access rights for the reader. If a token is assigned to a person but issued before the start date, it is<br />
marked as Pending.<br />
Note: You can also issue a token to a person from the Personnel page. See How do I<br />
issue a token to a person<br />
To issue a token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. Choose the token you want to assign.<br />
3. Click the Issue Token icon:<br />
Note: You cannot select the Issue Token icon if the selected token is already assigned to a<br />
person.<br />
4. A screen of the following format appears:<br />
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This page lists all existing personnel.<br />
5. You can restrict the list as follows:<br />
−<br />
−<br />
By entering a string of characters from the First Name, Surname or Employee Number into<br />
the Filter box.<br />
By choosing a Department from the drop-down list.<br />
Then press the Search icon:<br />
All users matching the search criteria are listed.<br />
6. Select the relevant person in the list.<br />
7. To issue a token to this person, enter the following:<br />
Reason<br />
Issue Type<br />
Reason for the token issue, such as New Employee, Lost Token, etc.<br />
Choose Issue Permanent Token (such as for a new user) or Issue<br />
Temporary Token (such as for a forgotten token).<br />
8. Click Issue Token to assign the token. The token page is redisplayed, with the person’s name at<br />
the top of the token page.<br />
See also<br />
How do I ... set up a new token<br />
How do I ... create a new token from a personnel record<br />
How do I ... issue a temporary token to a person<br />
How do I ... mark a token as lost<br />
How do I ... suspend a token<br />
How do I ... revoke a token<br />
How do I ... print a token<br />
How do I ... set up a new token type<br />
How do I ... set up a new token pool<br />
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How do I ... issue a temporary token to a person<br />
If a person forgets or loses their normal token, you can issue a temporary one.<br />
Note: Before assigning a temporary token, ensure it is valid for the correct date and time<br />
range.<br />
To assign a temporary token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Choose the person you want to issue the temporary token to.<br />
3. Click the Manage Tokens button at the top of the pane.<br />
4. A page appears listing the tokens that have already been allocated to this person. To issue a new<br />
token, press Issue Token at the bottom of the page:<br />
5. All currently available tokens are listed:<br />
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6. If you wish you can restrict the list to a particular pool by choosing the Pool from the drop-down<br />
list. You can also filter the displayed list by entering a string of characters in the Filter Criteria<br />
box.<br />
7. To issue a token to this person, select the token that you want to assign from the list. In the<br />
region in the bottom of the screen, enter the following information:<br />
Reason<br />
Issue Type<br />
Optional reason for the token issue, such as Forgot Token, Lost Token, etc.<br />
Choose Issue Temporary Token.<br />
8. Click Issue Token. The temporary token is assigned to the person and the list of tokens assigned<br />
to this user is redisplayed.<br />
See also<br />
How do I ... set up a new token<br />
How do I ... create a new token from a personnel record<br />
How do I ... issue a token to a person<br />
How do I ... mark a token as lost<br />
How do I ... suspend a token<br />
How do I ... revoke a token<br />
How do I ... set up a new token type<br />
How do I ... set up a new token pool<br />
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How do I ... mark a token as lost or stolen<br />
All tokens have a status which appears at the top of the appropriate page. Only tokens with a status<br />
of Usable permit personnel to access areas via readers/doors.<br />
If a person reports a token missing you can mark it as Lost or Stolen, which temporarily removes all<br />
access rights associated with the token, preventing it from being used.<br />
To mark a token as lost or stolen from the personnel record<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Personnel Management > Personnel.<br />
2. Click the Manage Tokens button at the top of the pane.<br />
3. Select the token<br />
4. In the Token Status field, choose Lost or Stolen from the drop-down:<br />
5. Click Close. The status of the token is changed. A token with a status of Lost or Stolen will not<br />
permit access at any door.<br />
6. If the token is subsequently found, you can reset the status to Usable.<br />
To mark a token as lost or stolen from the token record<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. Find the token you want to mark as lost (you can search for a token by entering characters from<br />
the Token Data field).<br />
3. In the Token Status field, choose Lost or Stolen from the drop-down:<br />
4. Click Save. The status of the token is changed and will appear at the top of the page. A token<br />
with a status of Lost or Stolen will not permit access at any door.<br />
5. If the token is subsequently found, you can reset the status to Usable.<br />
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See also<br />
How do I ... set up a new token<br />
How do I ... create a new token from a personnel record<br />
How do I ... issue a token to a person<br />
How do I ... issue a temporary token to a person<br />
How do I ... revoke a token<br />
How do I ... suspend a token<br />
How do I ... set up a new token type<br />
How do I ... set up a new token pool<br />
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How do I ... suspend a token<br />
If you suspect a token has been misused, you can manually set it to a Suspended state, removing all<br />
access rights associated with it.<br />
The suspended token can be subsequently reset by someone with sufficient access permissions.<br />
Note: A token can also be automatically suspended by the system, for example if it has<br />
repeatedly been used to attempt to gain access to an area where the person does not<br />
have access rights, or if the wrong PIN has been entered repeatedly.<br />
To suspend a token directly<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. Find the token you want to suspend (you can search for a token by entering characters from the<br />
Token Data field).<br />
3. Click the Suspend icon:<br />
4. The token is suspended. In this state, it will not permit access at any door.<br />
Note: You can check this on the Token State tab. See How do I ... view information about a<br />
token<br />
5. To subsequently reset the permissions associated with this token, you can click on Reset<br />
Suspend.<br />
See also<br />
How do I ... set up a new token<br />
How do I ... issue a token to a person<br />
How do I ... issue a temporary token to a person<br />
How do I ... revoke a token<br />
How do I ...reset a suspended token<br />
How do I ... view information about a token<br />
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How do I ... reset a suspended token<br />
If a token has been misused, it can be set to a Suspended state, removing all access rights associated<br />
with it.<br />
A token can also be automatically suspended by the system, for example if it has repeatedly been<br />
used to attempt to gain access to an area where the person does not have access rights, or if the<br />
wrong PIN has been entered repeatedly.<br />
The suspended token can be subsequently reset by someone with sufficient access permissions.<br />
To reset a token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. Find the token that is suspended (you can search for a token by entering characters from the<br />
Token Data field).<br />
3. Click the Reset Suspend button.<br />
4. The previous access rights are restored.<br />
See also<br />
How do I ... issue a token<br />
How do I ... suspend a token<br />
How do I ... view information about a token<br />
How do I ... issue a temporary token to a person<br />
How do I ... revoke a token<br />
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How do I ... view information about a token<br />
If a token is misused, for example, used repeatedly to attempt access to an area where the person<br />
does not have permissions, outside a valid time zone, or if a PIN is wrongly entered multiple times,<br />
the token will accrue penalty points. The number of points is configurable at a system level.<br />
When a certain number of points is reached, the token is automatically suspended by the system.<br />
It is also possible to suspend a token manually, if unauthorised access is suspected.<br />
Once a token has been suspended, it cannot be used to gain access until it is reset by a suitable<br />
system user.<br />
On the Token page you can view the current state of a token, the number of points that have been<br />
accrued, and so on.<br />
To view details of the token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. Find the token you want to check (you can search for a token by entering characters from the<br />
Token Data field).<br />
3. Select the Token State tab:<br />
See also<br />
This tab indicates where the token was last used, and shows the number of points and whether<br />
or not the token is suspended.<br />
How do I ... issue a token<br />
How do I ... suspend a token<br />
How do I ... reset a suspended token<br />
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How do I ... revoke a token<br />
You can revoke a token from a person to unassign it. There may be various reasons for this: an<br />
employee is leaving the organisation, the token was issued on a temporary basis and so on.<br />
When a token is revoked it is returned to the appropriate token pool and can be assigned to<br />
someone else. Alternatively it can be deleted if it is no longer required.<br />
Note: If the token has simply expired, the end time of its validity period can be updated.<br />
To revoke a previously issued token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. In the Filter pane, choose the token you want to revoke from a person and click the Revoke<br />
Token at the top of the page:<br />
3. A screen of the following format appears.<br />
4. Optionally, enter a reason for revoking the token. Click the Revoke button.<br />
Note: You can also revoke a token from the appropriate personnel record. See How do I ...<br />
revoke a token from a person<br />
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See also<br />
How do I ... set up a new token<br />
How do I ... create a new token from a personnel record<br />
How do I ... issue a token to a user<br />
How do I ... issue a temporary token to a person<br />
How do I ... mark a token as lost<br />
How do I ... suspend a token<br />
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How do I ... set up a new token type<br />
Token types are used to identify the sorts of tokens in use in your organisation. For example, you<br />
could use mag-stripe cards, smartcards, proximity devices and biometric tokens.<br />
To create a new token type<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Token Types.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
4. Enter the following fields:<br />
Description*<br />
Can Print<br />
Is Returnable<br />
The identifying name of the new token type.<br />
Select this checkbox if tokens of this type can be printed, using the<br />
Token Printing facility. If not selected, tokens of this type are not<br />
available for printing. See How do I ... print a token<br />
Select this checkbox if the tokens of this type can be returned from<br />
the person.<br />
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Deactivate Exempt<br />
Not implemented at present.<br />
Reader Format Type* Choose the type of reader that is required to read tokens of this type.<br />
The drop-down is populated with all available reader types.<br />
* required fields<br />
5. Click Save.<br />
See also<br />
How do I ... set up a new token<br />
How do I ... create a new token from a personnel record<br />
How do I ... issue a token to a person<br />
How do I ... issue a temporary token to a person<br />
How do I ... mark a token as lost<br />
How do I ... revoke a token<br />
How do I ... set up a new token pool<br />
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How do I ... set up a new token pool<br />
Token pools are used to group tokens with similar characteristics. All tokens must be assigned to a<br />
pool.<br />
Two token pools are included in SATEON by default: Permanent and Visitor token pools. However, if<br />
required, you can set up a new pool (or amend the existing ones).<br />
To create a new token pool<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Token Types.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
4. Enter the following fields:<br />
Description*<br />
Temporary Default<br />
The identifying name of the new token pool.<br />
Select this checkbox if any tokens issued from this pool are to be<br />
treated as temporary.<br />
* this is a required field<br />
Note: If the Temporary Default checkbox is selected fora token pool, you will need<br />
to override the setting for an individual token if you want to make it a permanent<br />
issue.<br />
5. To allocate tokens to this pool, click the Manage Tokens button. Tokens are listed as follows:<br />
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6. You can move tokens into and out of this pool by clicking the arrow buttons.<br />
7. Click Done.<br />
See also<br />
How do I ... create a new token from the personnel record<br />
How do I ... issue a token to a person<br />
How do I ... issue a temporary token to a person<br />
How do I ... mark a token as lost<br />
How do I ... revoke a token<br />
How do I ... set up a new token type<br />
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How do I ... set up a new token status<br />
All tokens have an associated status. By default the possible status values are Usable, Damaged, Lost,<br />
Not Returned and Stolen. Additional statuses can be created for information purposes.<br />
For a token to permit access at a reader, it must have a status of Usable. All other values will prevent<br />
the token from being used. The status will appear on the screen when the token is selected and will<br />
be shown in the <strong>Control</strong> Centre when an event related to this token occurs. This enables security<br />
personnel to see at a glance if a token is being used when it shouldn't be.<br />
To create a new token status<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Token Status.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
4. In the Description field enter a name for the new token status.<br />
5. Click Save. The new token status can be set on the token page.<br />
Any status other than Usable is shown on the main Token screen in red, for example:<br />
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See also<br />
How do I ... issue a token<br />
How do I ... suspend a token<br />
How do I ... view information about a token<br />
How do I ... issue a temporary token to a person<br />
How do I ... revoke a token<br />
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How do I ... print a token<br />
SATEON enables the printing of tokens at specific printers. Card designs are held as SSRS reports;<br />
they can contain personal data from the SATEON database such as name, employee number,<br />
department, photos, etc. They can also include standard text and graphics such as company names<br />
and logos.<br />
Before you can print a token from the Token page, the printer you are using must already have been<br />
configured in the System Settings > Token Printing options. One sample design for personnel cards is<br />
included in SATEON: if you want to change this or set up alternative designs this must be done<br />
outside SATEON, for example using Report Builder. Contact Technical Support for a Technical Bulletin<br />
that explains this process.<br />
Note: The card printer you are using may have its own requirements and restrictions.<br />
To print a token<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Token Management > Tokens.<br />
2. In the Filter pane, choose the token you want to print.<br />
3. Click Print Token at the top of the page:<br />
4. The following dialog appears:<br />
5. Choose the appropriate design from those available; select a printer from those that have been<br />
configured.<br />
6. Click Print.<br />
Note: You can also print a token for a specific person from the Personnel page by<br />
clicking Print Token.<br />
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See also<br />
How do I ... set up a new token<br />
How do I ... issue a token to a person<br />
How do I ... print a token from the Personnel page<br />
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Managing access to locations<br />
About access management<br />
Fundamentally, access management is about defining which personnel can access certain buildings,<br />
areas and parts of a building. This is achieved by setting up access permissions, which define groups<br />
of readers that permit the same access, and assigning them to people.<br />
Each reader on the system belongs to a reader group, normally the name of the area to which the<br />
reader controls access (such as Accounts, Maintenance, Directors’ Offices). Personnel are then<br />
associated with a specific reader group which will allow them access to each of the readers within<br />
that group.<br />
Note the following terms:<br />
• A reader group is a group of one or more readers that manage specific access. Reader groups<br />
are normally given the name of the area to which the readers control access: for example,<br />
Warehouse or Accounts.<br />
• An access permission is a single reader group associated with a single time zone and a system<br />
mode. For example, “Car Park – Weekends – Normal Mode”.<br />
• An access group is a group of one or more access permissions and can be assigned to any<br />
person on the system.<br />
For example, a single access group could contain the following access permissions:<br />
• Car Park – Weekends - Normal<br />
• External Doors – Weekends - Normal<br />
• Works Office – Weekends - Normal<br />
Several access groups can be linked together as access sets – these are optional but if you have a<br />
complicated system to set up they may be helpful.<br />
In order to set up access rights you must first create the constituent parts: reader groups, time zones<br />
and system modes. You can view and set up this information by choosing the Action/Group<br />
Management option from the main <strong>Access</strong> <strong>Control</strong> page.<br />
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You can then set up the access groups. You can view and set up this information by choosing the<br />
<strong>Access</strong> Management option on the main <strong>Access</strong> <strong>Control</strong> page:<br />
What do you want to do<br />
Define the areas/buildings a person can access<br />
Restrict the times that personnel can access an area<br />
Set up a new access group<br />
Set up an access set<br />
Set up a new reader group<br />
Set up a new time zone<br />
Set up a system mode<br />
Grant specific access to a person<br />
Set up a secured area<br />
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How do I ... define which areas/buildings a person can<br />
access<br />
Defining the access that a particular person is permitted involves several steps. You need to do the<br />
following:<br />
• Create reader groups for readers that will control access to areas with different requirements.<br />
For example you may have a group of readers called External Doors for the main doors to the<br />
building, another called Office for all normal internal doors and a third for Secure Area which<br />
will be restricted to just a few people. See How do I ... set up a reader group<br />
• Create time zones that define times that personnel can gain access through doors. For example<br />
you could have a time zone called Normal Office Hours which permits access between 8:00 and<br />
18:00 Monday to Friday, and another one called Weekends which permits access at any time on<br />
Saturday and Sunday and would be restricted to security staff. See How do I ... set up a time<br />
zone<br />
• Create system modes that define the situations in which personnel can gain access. For example<br />
you could have a Normal Use mode which would apply in normal working hours, and an<br />
Emergency mode that would apply if an alarm was activated. See How do I ... set up a system<br />
mode<br />
• Create access groups which categorise the access you want. Each access group can be assigned<br />
to any person on the system and consists of one or more individual access permissions. An<br />
access permission defines the reader group, time zone and mode. See How do I ... set up a new<br />
access group<br />
• Grant specific personnel access to the access group. Once this is done, the person's tokens will<br />
work at the readers within the reader groups, at the times specified in the time zones and when<br />
the specific modes are operational. See How do I ... grant specific access to a person<br />
• If you want to control and monitor the number of people entering and exiting a specific area,<br />
you need to set up secure areas, controlled by specific entry and exit readers. Areas can also be<br />
used to implement anti-passback measures. See How do I ... set up a secured area<br />
See also<br />
How do I ... restrict the times that personnel can access an area<br />
How do I ... set up a new access group<br />
How do I ... set up an access set<br />
How do I ... set up a new reader group<br />
How do I ... set up a new time zone<br />
How do I ... set up a system mode<br />
How do I ... grant specific access to a person<br />
How do I ... set up a secured area<br />
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How do I ... restrict the times that personnel can access<br />
an area/building<br />
You can restrict the times that personnel can access a site/building or area by creating time zones<br />
that define times that people can gain access through doors.<br />
For example you could have a time zone called Normal Office Hours which permits access between<br />
8:00 and 18:00 Monday to Friday, and another one called Weekends which permits access at any<br />
time on Saturday and Sunday and would be restricted to security staff.<br />
If you want to restrict access to a single individual or a small group you could set up an access group<br />
and assign it to that person.<br />
See also<br />
How do I ... define the areas/buildings a user can access<br />
How do I ... set up a new access group<br />
How do I ... set up a new time zone<br />
How do I ... grant specific access to a user<br />
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How do I ... set up a new access group<br />
An access group is a group of one or more access permissions and can be applied to any person on<br />
the system to define their access.<br />
As part of setting up a new access group you can create new access permissions.<br />
To create a new access group<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > <strong>Access</strong> Management > <strong>Access</strong> Groups<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
4. On the Basic tab, enter the following fields:<br />
Description<br />
<strong>Access</strong> Start<br />
<strong>Access</strong> End<br />
Name of this access group. We recommend that you use a name that<br />
indicates what the access group does, such as First Floor – security staff.<br />
Start date and time of the access period (optional). Either type in a date<br />
and time or click the calendar control to select a date and time.<br />
End date and time of the access period (optional). Either type in a date<br />
and time or click the calendar control to select a date and time.<br />
5. Click Save.<br />
6. To add the individual access permissions that form this access group, click the Manage<br />
Permissions button:<br />
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7. The following screen appears:<br />
8. Any access permissions already set up are listed in the lower part of the page.<br />
If you need to add a new access permission, choose a reader group, time zone and system mode<br />
from the drop-down lists at the top of the page and click Add Permission to include it in the<br />
access group.<br />
9. Click Done to save the changes.<br />
See also<br />
How do I ... define the areas/buildings a person can access<br />
How do I ... set up an access set<br />
How do I ... set up a new reader group<br />
How do I ... set up a new time zone<br />
How do I ... set up a system mode<br />
How do I ... grant specific access to a person<br />
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How do I ... set up a new access set<br />
An access set is a collection of access groups. You can use access sets if you want to assign multiple<br />
access groups to a person.<br />
To create a new access set<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > <strong>Access</strong> Management > <strong>Access</strong> Sets.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
4. Enter the following fields:<br />
Description<br />
Name of this access set. We recommend that you use a name that indicates<br />
what the access group does, such as Full access – security staff.<br />
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5. The Available access groups box lists all groups that are not currently in the access set. To<br />
include these in the current access set, select them and click the right-arrow button:<br />
6. Click Save to save the new access set.<br />
Note: If access sets are amended, the changed access is not applied to the appropriate<br />
users until access is reapplied.<br />
See also<br />
How do I ... define the areas/buildings a person can access<br />
How do I ... set up a new access group<br />
How do I ... set up a new reader group<br />
How do I ... set up a new time zone<br />
How do I ... set up a system mode<br />
How do I ... grant specific access to a user<br />
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How do I .... set up a reader group<br />
A reader group is a set of readers that control access to an area. Reader groups are normally given<br />
the name of the area to which the readers control access, for example, Car Park, First Floor,<br />
Accounts, and so on.<br />
Every reader belongs to a reader group which is used when assigning access to personnel. A reader<br />
cannot be a member of more than one group, but it is possible to have a reader group with only one<br />
reader in it.<br />
Note: Before creating reader groups, you must have set up the readers. See How do I ...<br />
set up a new reader<br />
To create a reader group<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Reader Groups.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. The following page is displayed:<br />
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4. On the Basic tab, enter the following:<br />
Description<br />
Name of this reader group. We recommend you give it a name that indicates<br />
its location and purpose, such as First Floor.<br />
5. The Readers not in a group box lists all readers that are not currently allocated to a group. To<br />
include a reader in the current group, select it and click the right-arrow button:<br />
6. Click Save.<br />
See also<br />
How do I ... define the areas/buildings a person can access<br />
How do I ... set up a new access group<br />
How do I ... grant specific access to a person<br />
How do I ... set up a reader<br />
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How do I ... set up a time zone<br />
A time zone defines the periods during which personnel can gain access through doors. For example<br />
you could have a time zone called Normal Office Hours which permits access between 8:00 and<br />
18:00 Monday to Friday, and another one called Weekends which permits access at any time on<br />
Saturday and Sunday and would be restricted to security staff.<br />
Each time zone record consists of the seven days of the week with up to three time periods for each<br />
day, although for most time zones you will only need to define one period per day.<br />
Two time zones are included by default in the system – All the Time and Never.<br />
Time zones are used when setting up access groups which categorise the access you want. When<br />
these access groups are assigned to users they define the readers and doors that the personnel can<br />
use and at what times.<br />
Time zones can also be used when setting up actions. For example, you could set up an action that<br />
automatically unlocks doors during certain time zones.<br />
To create a new time zone<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Time Zones.<br />
2. Click the Add button at the bottom of the Filter pane.<br />
3. A set of blank fields appears:<br />
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4. On the Basic tab, enter the following:<br />
Description<br />
Name of this time zone. We recommend you give it a name that indicates its<br />
purpose, such as Office Hours.<br />
5. Under Period 1, set a Start time and Stop time for each day of the week. Enter all times in the<br />
format hh:mm (using 24 hour clock).<br />
6. If more than one time period is required on the same day, you can enter further Start and Stop<br />
times for Period 2 and Period 3. You can set up to three time periods for each day.<br />
Note: A Start time of midnight is 00:00 and a Stop time of midnight is 24:00.<br />
7. Click Save to save the record.<br />
See also<br />
How do I ... restrict the times that personnel can access an area<br />
How do I ... grant specific access to a person<br />
How do I set up an action<br />
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How do I ... set up a system mode<br />
System modes are a means of making rapid changes to the way in which SATEON operates without<br />
having to make substantial changes to the programming of individual tokens, actions or time zones.<br />
For example, your site could usually be set to Normal mode, requiring all personnel to badge in and<br />
out, but switch to Emergency mode in the case of a fire alarm, allowing all external and fire doors to<br />
be unlocked with a single action.<br />
System modes are used when setting up access groups which categorise the access you want. When<br />
these access groups are assigned to personnel they define the readers and doors that the person can<br />
use and in what situations. For example, system modes allow you to ensure that access through<br />
certain doors is only permitted in the case of emergencies.<br />
System modes can also used be when setting up actions. For example, you could set up an action<br />
that automatically unlocks doors when a certain system mode is active.<br />
Note: System modes should generally reflect when you want something to happen or to<br />
be enabled, rather than when you want something not to happen or to be disabled.<br />
To create a new system mode<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > System Modes.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. The following dialog appears:<br />
4. Enter the following fields:<br />
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Description<br />
Name of the system mode. We recommend you give it a name that<br />
indicates its purpose, such as Emergency.<br />
5. Click Save to save the new system mode.<br />
See also<br />
How do I ... define the areas/buildings a person can access<br />
How do I ... restrict the times that a person can access an area<br />
How do I ... set up a new time zone<br />
How do I ... grant specific access to a user<br />
How do I ... set up an action<br />
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How do I ... grant specific access to a person<br />
Once you have set up the access groups you can grant access to specific personnel.<br />
You can choose to grant access to all people or choose specific individuals.<br />
Note: Before granting access to a person, you should have set up all the access groups you<br />
need (including individual access permissions).<br />
To create a new access group<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > <strong>Access</strong> Management > <strong>Access</strong> Groups.<br />
2. Choose the access group to assign from the Filter pane.<br />
3. Click the Bulk Grant User <strong>Access</strong> button:<br />
4. The Grant or Revoke access window appears.<br />
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Choose All Personnel to apply the selected access group to all users; choose Select Personnel to<br />
choose the specific users to apply this group to:<br />
5. If you have chosen Select Personnel, you can set up a set of selection criteria to define the<br />
users. To add a search clause, click the plus icon at the right of the page:<br />
A set of drop-downs appears:<br />
−<br />
−<br />
−<br />
In the first drop-down, choose a field such as Employee Number, Surname or Department.<br />
In the second drop-down, choose a comparison expression such as Is Equal To, Starts With<br />
or Contains.<br />
In the third drop-down, enter a value to match the field against.<br />
This gives you a search clause, such as “Employee Number Starts with 100”, “Department Equals<br />
Sales”, “Surname contains th”<br />
To add additional search criteria, click the plus icon again. An additional blank line is displayed<br />
allowing you to set up a further clause.<br />
Choose And from the drop-down list to find people who match all of the specified clauses or<br />
choose Or to find people who match any of the clauses.<br />
6. To check the criteria you can click the Test Criteria button. The system will indicate how many<br />
personnel this will affect.<br />
7. Define the start and end of the access that applies to the selected people in the <strong>Access</strong> Starts<br />
and <strong>Access</strong> Ends fields. Either enter appropriate dates and times directly, or click the calendar<br />
button to select the date and time from the control.<br />
8. Click Grant <strong>Access</strong> to apply the selected access group to the defined personnel.<br />
9. Click Done.<br />
See also<br />
How do I ... define the areas/buildings a person can access<br />
How do I ... restrict the times that a person can access an area<br />
How do I ... set up a new access group<br />
How do I ... set up an access set<br />
How do I ... set up a new time zone<br />
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How do I ... set up a secured area<br />
The use of areas provides a means of monitoring and controlling the number of people in specific<br />
physical locations.<br />
Areas can also be used to prevent passback violation, sometimes known as tailgating. This is when<br />
one or more additional people follow a legitimate token holder into an area without using their<br />
tokens. Anti-passback can be implemented to track whether a token is inside or outside a secure area<br />
and apply system rules if a violation occurs.<br />
To implement area control, readers must be installed at each entrance to and exit from the<br />
controlled area.<br />
If you need to maintain details of who is an area at particular times, you can record periodic<br />
snapshots. You can define how often snapshots are taken, by either defining the frequency of<br />
snapshots or the number of events occurring between snapshots. You can also specify how long<br />
snapshots are retained in the system.<br />
To create a new area<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Area Managements > Areas.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
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4. On the Basic tab, enter the following fields:<br />
Description<br />
Comms Engine<br />
Timeout Period<br />
Forgiveness<br />
Maximum<br />
Occupancy<br />
Minimum<br />
Occupancy<br />
Enforced<br />
Offline<br />
Local<br />
Name of this area. We recommend you give it a name that indicates its<br />
purpose.<br />
Choose the comms engine responsible for managing this area.<br />
This value determines how long a person can be in this area for before they are<br />
removed.<br />
This value is used to clear all tokens from an area at a set time each day.<br />
At the specified time, any token present within an area is removed and<br />
deemed to be of unknown whereabouts by the system.<br />
Specify the maximum number of people that are permitted in this area.<br />
Leave it blank if there is no maximum.<br />
Specify the minimum number of people that are permitted in this area.<br />
Leave it blank if there is no minimum.<br />
When this checkbox is selected, anti-passback rules are enforced.<br />
When this checkbox is selected, anti-passback will not be enforced by<br />
the panel if it cannot communicate with the main SATEON server. When<br />
the panel comes back on-line, its anti-passback status is automatically<br />
updated.<br />
When this checkbox is selected, the anti-passback status will only be<br />
held in the local panel. This is used if there is only one door into an area<br />
and the In and Out readers are on the same panel. In this case other<br />
panels do not need to know the real-time status of this area, which<br />
saves system traffic.<br />
5. On the Advanced tab, enter details about snapshots, if you need to maintain a historical record<br />
of the people in an area at particular times. The snapshot can be based on either a time period<br />
or a number of events.<br />
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Snapshot Period<br />
Snapshot Period<br />
Events<br />
Retention Period<br />
How often a snapshot (recording details of the people in area) is taken.<br />
The number of events recorded in each snapshot. When this number of<br />
events has occurred, the snapshot is saved and a new one started.<br />
How long the snapshot data is retained.<br />
Note: The accuracy of the snapshot reporting can be improved by increasing the<br />
frequency of the snapshots. However, this has an impact on the storage<br />
requirements, so some testing may be required to discover the optimum settings.<br />
6. On the Entry Readers tab, you can define the readers that control entry into this secure area.<br />
The Available Readers box lists all readers that are available to be assigned. The Current Entry<br />
Readers box on the right lists the readers that are assigned to control entry to this area. To<br />
move readers between lists, select them and click the arrow buttons:<br />
7. On the Exit Readers tab, you can define the readers that control exit from this secure area.<br />
The Available Readers box lists all readers that are available to be assigned. The Current Exit<br />
Readers box on the right lists the readers that are assigned to control exit from the area. To<br />
move readers between lists, select them and click the arrow buttons:<br />
8. Click Save to save details of the new area.<br />
See also<br />
How do I ... define the areas/buildings a person can access<br />
How do I ... set up a new reader group<br />
How do I ... set up a new reader<br />
How do I ... grant specific access to a person<br />
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Managing the system hardware<br />
About the system hardware<br />
This section describes how to set up the information related to system hardware – including the<br />
comms engines, field networks, panels, readers, doors, inputs and outputs on the system.<br />
Note: The hardware details are normally set up by an installer or engineer when the<br />
system is first installed and configured, and often do not require any changes. However in<br />
some cases you may need to make amendments at a later date.<br />
When setting up system hardware, you may need to configure the following:<br />
• The sites, which define your access control locations. A site is a logically separate access control<br />
location.<br />
• The comms engines, which are the elements that communicate with and configure the<br />
hardware panels.<br />
• The field networks (comms lines) that connect the panels to the main computer. (IP-connected<br />
panels do not need field networks as they connect directly via the IP network.)<br />
• The ports that the field networks are connected to.<br />
• The panels (sometimes called controllers or boxes) – the IDCs, IPCs and EZ panels within the<br />
system, which are the intelligent devices that control doors and peripherals.<br />
• The doors that can be opened by the access control system.<br />
• The readers that control access to an adjacent door.<br />
• The devices that provide inputs to the system, such as fire alarm sensors or passive infrared<br />
detectors.<br />
• The outputs that trigger devices such as lighting systems or alarms.<br />
You can view details of the physical system by choosing the Device Management option on the main<br />
<strong>Access</strong> <strong>Control</strong> page:<br />
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The main Device Management page appears:<br />
What do you want to do<br />
Set up a new site<br />
View or amend the physical connections in a system<br />
Set up a comms engine<br />
Set up a field network and port<br />
Set up a panel<br />
Set up a door<br />
Set up a reader<br />
Set up a input<br />
Set up a output<br />
Set up an automated action<br />
Set up a reader-triggered action<br />
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How do I ... set up a new site<br />
SATEON supports multiple sites, where each site is a single separately-managed access control<br />
location. Each defined site can be managed by one or more comms engines, though each comms<br />
engine is specific to a site. (Note that the physical location is irrelevant.)<br />
To create a new site<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Site.<br />
2. Click the Add button at the bottom of the filter pane:<br />
3. The following page appears:<br />
4. Enter the following fields:<br />
Description<br />
Site Code<br />
Organisation<br />
Name of this site. We recommend you give it a name that indicates its<br />
purpose and/or location.<br />
A unique code to identify this site.<br />
Choose from drop-down list; not used in this version.<br />
5. Click Save to save this site.<br />
See also<br />
How do I ... set up a new comms engine<br />
How do I ... set up a new panel<br />
How do I ... set up a new reader<br />
How do I ... set up a new door<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
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How do I ... set up the physical connections in the<br />
system<br />
When setting up the hardware in SATEON, you do not have to do it in a particular order. You may<br />
find it easier, for example, to set up all the panels, readers and doors separately and then set up the<br />
connections between them.<br />
The easiest way of viewing and updating connections between hardware elements is via the Manage<br />
Local Devices page, which you can access from the following pages:<br />
• Field Network<br />
• Panel<br />
• Door<br />
To view physical connections<br />
5. Choose <strong>Access</strong> <strong>Control</strong> > Device Management and choose the appropriate Field Network, Panel<br />
or Door.<br />
6. Click the Manage Local Devices button which appears at the top of each of each page:<br />
7. A screen of the following format appears:<br />
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4. The pane on the left of the page shows the elements of each type that can be assigned from this<br />
page, and the number that are configured and not configured. For example on a Panel page, this<br />
might be as follows:<br />
The items that appear depend on the type of device:<br />
−<br />
−<br />
−<br />
On a Field Network page you can assign Panels of different types and Ports.<br />
On a Panel page you can assign Readers, Doors, Inputs, Outputs and Lifts.<br />
On a Door page you can assign Readers.<br />
In each case, the numbers that appear in the red boxes indicate the number of items of this type<br />
that are currently unconnected, while those in white indicate the number that have already<br />
been connected. Therefore if all the red numbers are zeros, all items are connected.<br />
5. In the remainder of the page you can assign the hardware items of the specified type. For<br />
example, if you select Reader from the list on the left, you can view and assign readers:<br />
The Available box on the left lists all items of this type that are not currently assigned. The<br />
Connected box on the right lists the items that are assigned to this hardware element. To move<br />
items between lists, select them and click the arrow buttons:<br />
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6. Click Done at the bottom of the page when all items have been assigned.<br />
See also<br />
How do I ... set up a new panel<br />
How do I ... set up a new reader<br />
How do I ... set up a new door<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
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How do I ... set up a new comms engine<br />
The comms engine is the part of SATEON that communicates with and configures the hardware<br />
panels (door controllers and peripheral controllers).<br />
To create a new comms engine<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Comms Engine.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
4. On the Basic tab, enter the following fields:<br />
Description*<br />
Hostname*<br />
Site*<br />
Name of this comms engine. We recommend you give it a name that<br />
indicates its purpose and/or location.<br />
The hostname of the machine the comms engine is running on. (Note: do not<br />
include the http:// prefix, and do not use localhost or an IP address).<br />
Choose the site appropriate to this comms engine from the drop-down list of<br />
configured sites.<br />
* these are required fields<br />
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5. Click Save to save these details.<br />
See also<br />
How do I ... set up a new field network and port<br />
How do I ... set up a new panel<br />
How do I ... set up a new site<br />
How do I ... set up a new reader<br />
How do I ... set up a new door<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
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How do I ... set up a field network and port<br />
For all 485-connected panels you need to set up a field network (comms line) and port to define how<br />
the panel is connected to SATEON.<br />
Note: IP-connected panels do not require a field network and port.<br />
To create a new field network<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Field Network.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. The following page appears:<br />
4. On the Basic tab, enter the following fields:<br />
Description Name of this field network. We recommend you give it a name that indicates its<br />
purpose and/or location.<br />
5. Click Save.<br />
Note: At this point you can click Manage Connections to set up the panels and ports<br />
that are associated with this field network.<br />
To create a new port<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Port.<br />
2. Click the Add button at the bottom of the Filter pane.<br />
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3. The following page appears:<br />
4. On the Basic tab, enter the following fields:<br />
Description*<br />
Field Network<br />
IP Address*<br />
Encrypted<br />
Name of this port. We recommend you give it a name that indicates its<br />
purpose and/or location.<br />
The field network (comms line) that connects to this port. Note: If this has<br />
not yet been configured, you can set it later. The port will appear as<br />
Unassigned in the list.<br />
The IP address that identifies this port.<br />
Select this checkbox if the field network is encrypted.<br />
* these are required fields.<br />
5. Click Save.<br />
See also<br />
How do I ... set up the physical connections in a system<br />
How do I ... set up a new panel<br />
How do I ... set up a new reader<br />
How do I ... set up a new door<br />
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How do I ... set up a new panel<br />
A panel is the hardware device that manages access to doors and other hardware. All access<br />
decisions are made by the panel. SATEON supports various types of panel, which may have the<br />
following features:<br />
• EZ or legacy hardware<br />
• Door controllers and peripheral controllers<br />
• 485-connected or IP-connected<br />
• Aperio wireless variants<br />
• Supporting different numbers of inputs and outputs<br />
For example, the EZ-IDC-E-AP is a EZ door controller, connected via IP and supporting Aperio wireless<br />
locks.<br />
Ensure you select the correct panel type as this will affect the options available. For 485-connected<br />
panels, you need to set up a field network and a port. Field networks do not need to be configured<br />
when IP-connected panels are used, since they are connected directly over the network.<br />
To create a new panel<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Panel.<br />
2. Click the Add button at the bottom of the Filter pane.<br />
3. The following page appears:<br />
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4. On the Basic tab, enter the following fields:<br />
Description*<br />
Panel Type<br />
Comms Engine<br />
Comment<br />
Mains Failure<br />
Poll<br />
Interlock<br />
Name of this panel. We recommend you give it a name that indicates<br />
its purpose and/or location. For example, a recommended naming<br />
convention may be Building-Level-Location-Enclosure-ID.<br />
Select the appropriate panel type from the drop-down.<br />
Select the comms engine that controls this panel.<br />
You can specify any free-text here; for example the physical location<br />
of the panel.<br />
Define how long the mains power can be disconnected before an alert<br />
is raised.<br />
When selected, this checkbox indicates that the panel is to be polled<br />
by the system. In normal use this would be selected, but during set-up<br />
and commissioning you can clear the checkbox to avoid alarms being<br />
raised if the panel is not communicating with the comms engine.<br />
When selected, this checkbox indicates that the two doors controlled<br />
by this panel are never to be unlocked at the same time by valid<br />
tokens.<br />
The following fields appear for 485-connected panels, which require a field network and port to<br />
be set up:<br />
Field Network<br />
Address<br />
Choose the field network for this panel from a drop-down list. Note: If<br />
this has not yet been configured, you can set it later. The Panel will<br />
appear as Unassigned in the list.<br />
The Address is an identification number that identifies the field<br />
network to the system. The number you enter here has to be set on<br />
the panel hardware itself.<br />
The following fields appear for IP-connected panels which are connected via their IP address.<br />
Address<br />
Encrypted<br />
The IP address of this panel. Note: If this has not yet been configured,<br />
you can set it later. The Panel will appear as Unassigned in the list.<br />
When selected, communications between the panel and the comms<br />
engine are encrypted.<br />
* these are required fields<br />
5. Click Save to save this panel.<br />
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See also<br />
How do I ... set up the physical connections in a system<br />
How do I ... set up a new comms engine<br />
How do I ... set up a new field network and port<br />
How do I ... set up a new reader<br />
How do I ... set up a new door<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
Hardware defaults<br />
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How do I ... set up a new door<br />
Doors are used to enter and exit a site, building or area. Doors are associated with one or two<br />
readers (there may be a reader on each side of a door).<br />
A door is controlled by a panel, so as part of setting up the door you need to define the panel that<br />
manages it. However if you wish you can set up the door and connect to the panel later.<br />
To configure a door<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Door.<br />
2. Click the Add button at the bottom of the Filter pane.<br />
3. A set of blank fields appears:<br />
4. On the Basic tab, enter the following fields:<br />
Description*<br />
Name of this door. We recommend you give it a name that<br />
indicates its purpose and/or location. Follow the naming<br />
conventions agreed by your organisation, such as Building-Level-<br />
Location-Enclosure-ID.<br />
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Panel<br />
Address<br />
Unlock Output Group #1<br />
Unlock Output Group #2<br />
Sounder Output Group<br />
Unlock Period<br />
4-State Supervision<br />
Exit Switch<br />
Indicate Valid on sounder<br />
Choose the panel that manages this reader from the drop-down.<br />
Note: If this has not yet been configured, you can set it later. The<br />
Door will appear as Unassigned in the list.<br />
Choose an address – either 1 or 2, depending upon which set of<br />
terminations is being used at the panel for this door.<br />
This field defines when the doors are unlocked. If you want doors<br />
to be opened automatically by triggering an action, you can choose<br />
the output group from the drop-down list. Leave this blank if the<br />
door is to be unlocked at all times.<br />
This field defines an additional output grou.<br />
This field defines a output group that will operate a sounder when<br />
the door is opened. Leave this blank if this is not required.<br />
The length of time that the relay controlling the door lock will<br />
activate when access is granted. Hardware default = 5 seconds<br />
If the door sensor is wired with line monitoring/supervising<br />
resistors, select this checkbox.<br />
Select this checkbox if this door is controlled by an exit switch.<br />
Select this checkbox to operate a local alarm sounder whenever a<br />
valid token is used at this door.<br />
Indicate Invalid on sounder Select this checkbox to operate a local alarm sounder if an attempt<br />
is made to use a token that does not have permission for this door.<br />
* these are required fields<br />
5. The Sensor Settings tab allows you to configure an associated sensor, where present:<br />
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Door Sensor<br />
Maximum Open Period<br />
Minimum Open Period<br />
Open Reminder Period<br />
Indicate Wedged<br />
Interlocked<br />
Select this checkbox if the reader has an associated sensor used to<br />
monitor whether the door is open or closed. Additional fields are<br />
enabled when this is selected.<br />
The maximum length of time that the door sensor can be open<br />
before the door is deemed to be wedged open. Hardware default =<br />
30 seconds<br />
The minimum length of time that the door sensor is allowed to be<br />
open. Hardware default = 3 seconds<br />
If the door sensor is in an active state for longer than the length of<br />
time you type here, a reminder will be displayed. The sensor may<br />
be faulty. Enter Continuous if you never want a reminder.<br />
Select this checkbox to operate a local alarm sounder if the door<br />
sensor indicates that the door remains open after a valid token<br />
read for more than the length of time specified in the Maximum<br />
Open Period field.<br />
This checkbox indicates if the interlock feature is set on the panel.<br />
If this is the case the two doors on the same panel cannot be<br />
unlocked at the same time.<br />
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Indicate Forced<br />
Relock On Open<br />
Select this checkbox to operate a local alarm sounder if the door<br />
sensor indicates that the door has been opened without either a<br />
valid token presentation or the exit button being pressed.<br />
Select this checkbox if you wish the lock to re-lock when the door<br />
sensor detects that the door has opened. This can prevent the door<br />
bouncing open if the door closer is too strong. Do not select this<br />
option if the lock is a magnetic type and the door sensor is the<br />
type that detects the completion of the magnetic circuit.<br />
6. Click Save when you have set up the door.<br />
See also<br />
Hardware defaults<br />
How do I ... set up the physical connections in a system<br />
How do I ... set up a new panel<br />
How do I ... set up a new reader<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
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How do I ... set up a new reader<br />
A reader is a device that controls access to an adjacent door. Readers come in a variety of types:<br />
swipe cards, contactless proximity, biometric, PIN based, and so on, and there is a wide range of<br />
manufacturers. They are sometimes known as card readers even if cards are not used.<br />
A reader is controlled by a panel, so as part of setting up the reader you need to define the panel<br />
that manages it. However if you wish you can set up the reader and connect to the panel later.<br />
Two readers can be attached to a door, one in and one out.<br />
To configure a reader<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Reader.<br />
2. Click the Add button at the bottom of the Filter pane.<br />
3. A set of blank fields appears:<br />
4. On the Basic tab, enter the following fields.<br />
Description*<br />
Name of this reader. We recommend you give it a name that indicates<br />
its purpose and/or location. A recommended naming convention is<br />
Location-IN/OUT.<br />
Reader Format Type* Choose the type of reader from the drop-down list, which is populated<br />
by various types and technologies available.<br />
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Reader Group<br />
Panel<br />
Address<br />
Door<br />
Extend Unlock<br />
If you have already set up reader groups, you can choose the<br />
appropriate one from the drop-down list. (You can add this later if you<br />
haven’t set up groups yet. See How do I ... set up a reader group)<br />
Choose the panel that manages this reader. Note: If this has not yet<br />
been configured, you can set it later. The Reader will appear as<br />
Unassigned in the list.<br />
The address is either 1 or 2, depending upon which set of terminations<br />
is being used at the panel for this reader.<br />
Choose the door that is controlled by this reader. The drop-down is<br />
populated by all the doors attached to this panel.<br />
When this checkbox is selected, indicates that an extended unlock<br />
period is permitted at this reader/door.<br />
* these are required fields<br />
5. The Indicator Periods tab is used to specify the length of time you want the LED/sounder to<br />
operate in various situations. Defaults apply:<br />
Sounder Periods<br />
Valid Period<br />
Invalid Period<br />
Wedged Indicator<br />
Period<br />
Length of time that the sounder is to operate when a valid token is<br />
presented. A valid token is one that is assigned to a person and is<br />
within a valid date/time range. Hardware default = 0.2 second.<br />
Length of time that the sounder is to operate when an invalid token is<br />
presented. Hardware default = 2 seconds.<br />
Length of time that the sounder is to operate when the associated<br />
door is wedged open. Hardware default = 10 seconds.<br />
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Forced Indicator<br />
Period<br />
Length of time that the sounder is to operate when the associated<br />
door has been forced. Hardware default = 10 seconds.<br />
Token Output Periods<br />
Valid LED Period<br />
Invalid LED Period<br />
Length of time that the LED illuminates when a valid token is<br />
presented. A valid token is one that is assigned to a person and is<br />
within a valid date/time range. Hardware default = 3 seconds.<br />
Length of time that the LED illuminates when an invalid token is<br />
presented. Hardware default = 5 seconds.<br />
6. The Keypad tab allows you to configure an associated keypad, where present.<br />
Has keypad<br />
Select Keypad Input<br />
Group<br />
Keypad Timeout<br />
Select this checkbox if the reader has an associated keypad. Additional<br />
fields are enabled when this is selected.<br />
If you want to activate this keypad by triggering an action, choose the<br />
action from the drop-down list. Leave this blank if the keypad is to be<br />
active at all times.<br />
Specify the length of time that the keypad should allow for a valid PIN<br />
to be entered. Hardware default = 30 seconds.<br />
7. The Advanced Security tab allows you to configure additional features, including escort reader<br />
options and location verification.<br />
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Escort Reader Group<br />
Escort Reader Group<br />
Timeout Period<br />
Escort Reader<br />
Static Escort<br />
Verification Reader<br />
This field is used for high security doors where two tokens must be<br />
read before the door will unlock. This is often referred to as a Dual<br />
Read. When a token that has permission for the primary reader group<br />
is read, the LED is activated for a specified time without unlocking the<br />
door. During this time a second token must be read before the door<br />
will unlock. The second token must have permission for the Escort<br />
Reader Group. Leave this field blank if the door is to unlock with one<br />
token.<br />
Note: The Escort Reader Group can be the same as the primary reader<br />
group but the door will only unlock if two different tokens with<br />
suitable permissions are used.<br />
Where a Dual Read is required, this field specifies the timeout for the<br />
second read. Hardware default = 10 seconds.<br />
Select this checkbox if you want this reader to be an escort reader. If a<br />
user is recorded as Is escorted, it will also require a host token valid<br />
for the reader’s Secondary Reader Group to be presented. If not, the<br />
door will not unlock.<br />
Select this checkbox if the escorting token is read but the escorting<br />
person does not pass through the door.<br />
If area management is being used, the escorting person remains in the<br />
original area, while the primary person will be counted in the new<br />
area.<br />
This checkbox allows you to specify that this reader is a verification<br />
reader – used to confirm the location of a user.<br />
8. Click Save to save the new reader record.<br />
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See also<br />
Hardware defaults<br />
How do I ... set up a new panel<br />
How do I ... set up a new door<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
How do I … set up an output group<br />
How do I ... set up an automated action<br />
How do I ... set up a reader group<br />
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How do I ... set up an input<br />
You need to set up all input devices on the system such as external contacts and passive infrared<br />
detectors (PIRs). The possible number of inputs that can be configured per panel depends on the<br />
panel type.<br />
Inputs are used when setting up actions. When an input activates it can trigger one or more outputs<br />
to change state.<br />
To set up an input<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Input.<br />
2. Click the Add button at the bottom of the Filter pane.<br />
3. A set of blank fields appears:<br />
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4. On the Basic tab, enter the following fields:<br />
Description*<br />
Input Type<br />
Input Group<br />
Panel<br />
Address<br />
4-State Supervision<br />
Normally Open<br />
Sense Period<br />
Name of this input. We recommend you give it a name that indicates its<br />
purpose and/or location.<br />
Select the type of input. The choices available are:<br />
Normal – for a normal input switch or ‘dry’ contact.<br />
PIR – This type is used primarily for PIR detectors and is used to prevent<br />
multiple alarms occurring for the same event. This input type will only<br />
report once in each time period after the initial alarm has been<br />
detected.<br />
Output – this triggers the equivalent output on the same panel for a 1<br />
second pulse. For example, if input 5 is activated, output 5 on the same<br />
panel would be pulsed for 1 second.<br />
If you have already set up input groups, you can choose the group that<br />
this input is a member of from the drop-down. (You can add this later if<br />
you haven’t set up groups yet.)<br />
Choose the panel that manages this input from the drop-down. Note: If<br />
this has not yet been configured, you can set it later. The Input will<br />
appear as Unassigned in the list.<br />
Choose an address for this input, depending on the termination in the<br />
panel.<br />
Select this checkbox if the contact is wired with end-of-line resistors to<br />
monitor for circuit tamper and fault.<br />
Select this checkbox if the input is normally in an open or on state<br />
Enter the length of time to wait after an input becomes active before<br />
generating an alarm. Hardware default = 0.2 seconds.<br />
Activate Description Enter the text that is to be reported when this input is activated.<br />
Defaults to Activated.<br />
Reset Description<br />
PIR Inhibit<br />
PIR Active<br />
Enter the text that is to be reported when this input is reset. Defaults to<br />
Reset.<br />
Used for PIR detectors. Defines the length of time that the input will be<br />
inhibited after an initial alarm. The default time is 30 seconds.<br />
Used for PIR detectors. If a PIR remains in the active state for the length<br />
of time entered here, it will be deemed to be faulty. The default time is<br />
60 seconds.<br />
5. Click Save to save the record.<br />
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See also<br />
Hardware defaults<br />
How do I ... set up a new panel<br />
How do I … set up an input group<br />
How do I ... set up a new output<br />
How do I … set up an output group<br />
How do I ... set up an automated action<br />
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How do I ... set up an input group<br />
An input group is an association of inputs with similar characteristics – for example you could create<br />
an input group consisting of all the PIRs on the first floor.<br />
All input devices on the system must be a member of an input group. An input can only be a member<br />
of one input group.<br />
Input groups are required when setting up actions. When an input activates it can trigger one or<br />
more outputs to change state. As well as these general actions, specific actions can be set up to<br />
unlock doors and make keypads active.<br />
To configure an input group<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Input Groups.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears:<br />
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4. On the Basic tab, enter the following:<br />
Description<br />
Name of this input group. We recommend you give it a name that<br />
indicates its purpose, such as First Floor PIRs.<br />
5. You can then choose the inputs that are members of this group.<br />
The Inputs not in a Group box lists all inputs that are not currently in a group. The Current<br />
Inputs box on the right lists the inputs in the current group. To move inputs between groups,<br />
select them and click the arrow buttons:<br />
6. Click Save when you have set up the members of this input group.<br />
See also<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
How do I … set up an output group<br />
How do I ... set up an automated action<br />
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How do I ... set up an output<br />
You need to set up all output devices that can be activated in order to trigger devices such as lighting<br />
systems or alarms. The possible number of outputs that can be configured depends on the panel<br />
type.<br />
Outputs are used when setting up actions. When an input activates it can trigger one or more<br />
outputs to change state.<br />
To set up an output<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Device Management > Output.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears in the Configuration pane:<br />
4. On the Basic tab, enter the following fields:<br />
Description<br />
Name of this output. We recommend you give it a name that indicates its<br />
purpose and/or location.<br />
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Panel<br />
Address<br />
Output Group<br />
Pulse Length<br />
Choose the panel that manages this output from the drop-down. Note: If this<br />
has not yet been configured, you can set it later. The Output will appear as<br />
Unassigned in the list.<br />
Choose an address for this input, depending on the termination in the panel.<br />
If you have already set up output groups, you can choose the group that this<br />
input is a member of from the drop-down. (You can add this later if you<br />
haven’t set up groups yet.)<br />
The length of time that this output will remain switched on when activated<br />
by the system. Hardware default = 1 second.<br />
5. Click Save to save the record.<br />
See also<br />
Hardware defaults<br />
How do I ... set up a new panel<br />
How do I ... set up a new input<br />
How do I … set up an input group<br />
How do I … set up an output group<br />
How do I ... set up an automated action<br />
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How do I ... set up an output group<br />
An output group is an association of outputs with similar characteristics – for example all the alarm<br />
sounders can be in a single output group called Alarms.<br />
All output devices on the system must be a member of an output group. An output can only be a<br />
member of one output group.<br />
Output groups are required when setting up actions.<br />
To configure an output group<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Output Groups.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A set of blank fields appears in the Configuration pane:<br />
4. On the Basic tab, enter the following:<br />
Description<br />
Name of this output group. We recommend you give it a name that indicates<br />
its purpose, such as First Floor PIRs.<br />
5. Click Save.<br />
See also<br />
How do I ... set up a new input<br />
How do I … set up an input group<br />
How do I ... set up a new output<br />
How do I ... set up an automated action<br />
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How do I ... set up an automated action<br />
You can set up SATEON so that certain actions are performed or triggered automatically. When an<br />
input in a specified input group activates it triggers the outputs within a specified output group to<br />
change state.<br />
You must already have set up the time zones, system modes, input groups and output groups that<br />
you need.<br />
To set up an action<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Actions.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A screen of the following format appears:<br />
4. On the Basic tab, enter the following fields:<br />
Description*<br />
Name of the action to be set up.<br />
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System Mode*<br />
Timezone*<br />
Input Group*<br />
Output Group*<br />
Output Period<br />
Choose a system mode from the drop-down list. This means the<br />
action can only be triggered when this mode is active.<br />
Choose a time zone from the drop-down list. This means the<br />
action can only be triggered during the times specified in this<br />
time zone.<br />
Choose the input group that will trigger the outputs.<br />
Choose an output group that will be triggered.<br />
Choose one of the following to specify how long the output will<br />
be activated:<br />
Preset – Select this option if you want each output in the group to<br />
be switched on for the time specified in its Pulse Length field.<br />
Preset – Cancel on Input reset – Select this option if you want<br />
each output in the output group to be switched on for the length<br />
of time specified in its Pulse Length field, or until the input group<br />
ceases to be active, whichever is soonest.<br />
Follows Input – Select this option if you want each output in the<br />
group to be switched on while the input group is active, and off<br />
while the input group is inactive.<br />
5. Click Save to save the record.<br />
See also<br />
How do I ... set up a new input<br />
How do I … set up an input group<br />
How do I ... set up a new output<br />
How do I … set up an output group<br />
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How do I ... set up a reader-triggered action<br />
You can set up SATEON so that an specific output can be triggered automatically when a valid read<br />
occurs at a specific reader. This enables system actions to be related to a particular person's access<br />
rights.<br />
You must already have set up the readers, reader groups and outputs that you need.<br />
This feature can in many situations, for example:<br />
• <strong>Control</strong>ling lifts: If a person presenting a token at a reader has valid permissions for the defined<br />
reader group, an output will operate, enabling a floor button in the lift.<br />
• Area management, such as in car parks. A reader action will be able to put a person into an area<br />
and/or out of an area. If a person presenting a token has valid permissions for the defined<br />
reader group, they will be marked as being in/out of the specified area. If an area is marked as<br />
Enforced and the person fails anti-passback, the area details will not be updated and the<br />
associated output will not be triggered.<br />
In addition, an event can be raised when the reader action occurs.<br />
To set up a reader-triggered action<br />
1. Choose <strong>Access</strong> <strong>Control</strong> > Action/Group Management > Reader Actions.<br />
2. Click the Add button at the bottom of the Filter pane:<br />
3. A screen of the following format appears:<br />
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4. On the Basic tab, enter the following fields:<br />
Description*<br />
Reader*<br />
Reader Group*<br />
Entry Area<br />
Exit Area<br />
Name of the reader action to be set up.<br />
Choose a reader from the drop-down list. The action will be triggered<br />
when a valid read occurs at this reader.<br />
Choose a reader group from the drop-down list. The person must have<br />
valid permissions for this reader group.<br />
For area management, choose the area that the person will be marked<br />
as entering on a valid card read. If the Entry Area Enforce Limits<br />
checkbox is set, area limits are enforced.<br />
For area management, choose the area that the person will be marked<br />
as exiting on a valid card read. If the Exit Area Enforce Limits checkbox<br />
is set, area limits are enforced.<br />
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Output<br />
Raise Event<br />
Where required, select the output that will be triggered when a valid<br />
read occurs.<br />
Select this checkbox if an event is to be raised when this reader action<br />
occurs. (Note that it is then possible to use the command invoker to<br />
control a particular piece of hardware.)<br />
* these are required fields<br />
5. Click Save to save the record.<br />
See also<br />
How do I ... set up a new input<br />
How do I … set up an input group<br />
How do I ... set up a new output<br />
How do I … set up an output group<br />
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Appendix A<br />
Hardware defaults summary<br />
The following defaults apply to all hardware within SATEON, and are set in the firmware.<br />
Panel Hardware Defaults<br />
Name Type Default<br />
Mains Input 10 minutes<br />
Tamper Input 0.1 second<br />
Power Input 0.1 second<br />
Low Battery Input 1 second<br />
PSU monitor Input 1 second<br />
Lock power fails Input 1 second<br />
Low 5 volts Input 1 second<br />
Ext power Input 1 minutes<br />
Offline Timer 1 hour<br />
Xport power Timer 2 seconds<br />
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Door Hardware Defaults<br />
Name Type Default<br />
Door Sensor Input 0.3 second<br />
Exit switch Input 0.1 second<br />
Lock Output 5 seconds<br />
Min Open Period Timer 3 seconds<br />
Max Open Period Timer 30 seconds<br />
Interlock Output 0.2 second<br />
Alarm State Timer 15 minutes<br />
Sensor Fault Input 0.2 second<br />
Reader Hardware Defaults<br />
Name Type Default<br />
PIN timeout Timer 30 second<br />
Readertimeout Timer 10 second<br />
Valid LED Output 3 seconds<br />
Sound Invalid Output 2 seconds<br />
Sound Forced Output 10 seconds<br />
Sound Wedged Output 10 second<br />
Sound Valid Output 0.2 seconds<br />
Invalid LED Output 5 second<br />
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Input Hardware Defaults<br />
Name Type Default<br />
Sense Time Input 0.2 second<br />
Min Timer 30 seconds<br />
Max Timer 1 day<br />
Fault Input 0.4 seconds<br />
Tamper Input 0.2 seconds<br />
Action Input 0.1 seconds<br />
Output Hardware Defaults<br />
Name Type Default<br />
Period Output 1 second<br />
See also<br />
How do I ... set up a new panel<br />
How do I ... set up a new reader<br />
How do I ... set up a new door<br />
How do I ... set up a new input<br />
How do I ... set up a new output<br />
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