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April Edition 2010 - New York Nonprofit Press

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10 <strong>New</strong> <strong>York</strong> <strong>Nonprofit</strong> <strong>Press</strong> www.nynp.biz <strong>April</strong> <strong>2010</strong><br />

AGENCY OF THE MONTH<br />

Brooklyn Bureau of Community Service<br />

Building Stronger and Healthier Borough for 144 Years<br />

Brooklyn Bureau of Community Service<br />

has been a critical part of that borough’s social<br />

safety net for more than 140 years. And,<br />

while it is well known and highly regarded<br />

among professionals in the human services<br />

community, BBCS has maintained a relatively<br />

low profile among the broader population<br />

of Brooklynites. Alan Goodman, who<br />

took over as Executive Director a little more<br />

than two years ago, has been working to<br />

change that. He wants to ensure that BBCS’<br />

broad range of high quality services becomes<br />

widely known – both to those individuals and<br />

families whom it can help and those potential<br />

donors, volunteers and supporters whose help<br />

it needs.<br />

Center For The Study<br />

Of Social Administration<br />

Announces<br />

A <strong>New</strong> Workshop:<br />

Consulting With Non Profits:<br />

Using Social Work<br />

Skills To Develop<br />

A <strong>New</strong> Income Stream<br />

Starts Thurs., <strong>April</strong> 22, <strong>2010</strong><br />

6 sessions<br />

-------------------------<br />

The Center also offers<br />

Courses & Certificates in<br />

Administration & Supervision<br />

---------------------------------------------------<br />

For Information<br />

CALL (212) 452-7045/6<br />

Or visit our website at<br />

www.hunter.cuny.edu/socwork<br />

(Click on Post Graduate<br />

Program in Administration)<br />

CENTER FOR THE STUDY OF<br />

SOCIAL ADMINISTRATION<br />

AT<br />

HUNTER COLLEGE SCHOOL<br />

OF SOCIAL WORK<br />

With a budget of almost $30 million,<br />

500 staff and 16 program locations, BBCS<br />

now serves approximately 12,000 people<br />

every year. The agency’s programs fall into<br />

three major categories: helping children<br />

reach their full potential, strengthening<br />

families, and assisting adults with disabilities<br />

or other challenges to live successful<br />

and independent lives.<br />

Helping Children<br />

BBCS’ services for low income, at-risk<br />

children and their families begin with a variety<br />

of early childhood programs for approximately<br />

400 youngsters that include an<br />

ACS-funded child care center, Head Start,<br />

Early Head Start and a family-based child<br />

care network.<br />

“I think what makes our agency stand<br />

out is our focus on a literacy rich curriculum,”<br />

says Douglas C. Brooks, LCSW-R, Director<br />

of Family and Children’s Services. “We utilize<br />

the Creative Curriculum, which is a nationally<br />

known, evidence-based curriculum<br />

that can measure children’s development.<br />

Our data shows conclusively that children<br />

involved with our agency’s early childhood<br />

programs are well prepared when they reach<br />

kindergarten or first grade.”<br />

Like many early childhood program providers,<br />

BBCS is facing significant challenges<br />

as a result of funding cuts by the <strong>New</strong> <strong>York</strong><br />

City Administration for Children’s Services.<br />

Its Duffield Children’s Center, which serves<br />

90 children under a contract with ACS, has<br />

been targeted for closure – not due to any<br />

concerns regarding quality or enrollment, but<br />

because the City’s own direct lease with the<br />

building landlord is viewed as too expensive.<br />

Goodman sees the City’s plan to close<br />

the center as extremely unfortunate, given<br />

the facility’s convenient location for low income<br />

parents working in downtown Brooklyn,<br />

its solid enrollment and its high quality<br />

design features. “Duffield is fully utilized at<br />

this time,” he says. “The building is a beautiful<br />

site that is perfect for the needs of a day<br />

care center. You just walk in and you feel the<br />

positive energy.”<br />

Located near Flatbush Avenue and the<br />

DeKalb Avenue subway station, Duffield offers<br />

easy childcare access for parents. “Over<br />

95 percent of our parents are either working<br />

or in school,” says Brooks. “It is really helpful<br />

for parents who need to drop off their<br />

children on the way to work. They can leave<br />

them with us as early as 7:30 and pick them<br />

up as late as 7:00. There aren’t too many<br />

other programs that can offer that.”<br />

In addition to the ACS program, Duffield<br />

also houses BBCS’ Head Start program<br />

which accommodates a total of 47 children.<br />

“We would have to relocate the Head Start<br />

program,” says Brooks. “We don’t want<br />

the City to turn down a half million dollars<br />

in Federal funding.” Duffield also serves<br />

40 school age children with funding from<br />

vouchers or parent fees.<br />

At the same time, BBCS is also looking<br />

forward to exciting new program opportunities.<br />

Within the next few months, it will be<br />

opening a new Early Head Start program located<br />

in a specially-designed child care facility<br />

at 1825 Atlantic Avenue. The space was<br />

created as part of an affordable housing project<br />

by Dunn Development. “It is all state of<br />

the art,” says Brooks. “We are definitely excited<br />

and funders are really excited. Usually<br />

when you apply for new programs you have<br />

to scrounge around to find space.”<br />

The Early Head Start program will serve<br />

24 families with children aged zero to three<br />

in center-based services and an additional<br />

48 families at their homes. BBCS is looking<br />

for additional programming to serve children<br />

ages three, four and five. The facility<br />

as a whole will have a capacity to serve 48<br />

children.<br />

In addition to its center-based programs,<br />

BBCS operates a family-based child care network.<br />

More than 40 independent providers<br />

care for 200 children in their own homes, with<br />

training, supervision and administrative support<br />

from BBCS. This provides employment<br />

for the providers as well as safe, high quality<br />

daycare services for the working poor.<br />

This range of early childhood programs<br />

allows BBCS the flexibility to offer families<br />

what they need and want, says Brooks: “If<br />

they want their children placed in a smaller<br />

setting, we have the family day care. If they<br />

want a classroom-type setting, we have the<br />

centers. But they are receiving the same quality<br />

of service. We now have families that go<br />

back with us for two or three generations.”<br />

For older children, BBCS operates the<br />

Gary Klinsky Children’s Centers which provide<br />

after-school learning opportunities to<br />

children from low-income families in some<br />

of the City’s most challenged schools. “A lot<br />

of afterschool programs are sports oriented.<br />

This is an academic enrichment program,”<br />

says Goodman. “From the testing we do,<br />

there is a significant difference in achievement<br />

between the kids in our programs and<br />

those who do not attend.”<br />

The programs operate every weekday<br />

from 3:00 p.m. to 6:00 p.m. and serve 850<br />

children from kindergarten through middle<br />

school in East <strong>New</strong> <strong>York</strong> and Crown Heights.<br />

The programs are made possible by the financial<br />

support of Wall Street private equity<br />

investment fund manager Steven Klinsky.<br />

“He wanted to do something to honor his late<br />

brother,” says Goodman. “He and his circle<br />

of friends and associates, provide the lion’s<br />

share of what it takes to run these programs.”<br />

They also receive support through NYC Department<br />

of Youth and Community Development’s<br />

Out of School Time (OST) program.<br />

Strengthening Families<br />

BBCS operates one of the larger ACSfunded<br />

child abuse and neglect prevention<br />

programs in <strong>New</strong> <strong>York</strong> City, serving a total of<br />

close to 400 at-risk families at any given point<br />

in time. The goal is to help avoid foster care<br />

placement and keep children safely at home<br />

with their parents.<br />

“Pulling kids out and placing them in<br />

foster care is not what is best for children or<br />

families,” explains Goodman.<br />

Alan Goodman<br />

BBCS operates one general preventive<br />

program for 250 families that is based in the<br />

agency’s Bedford Stuyvesant Family Center.<br />

At the East <strong>New</strong> <strong>York</strong> Family Center, the<br />

agency has both a 90-slot general preventive<br />

program and an enhanced program for thirty<br />

families with adolescents. These are both severely<br />

under-served communities with a high<br />

incidences of families at risk.<br />

“We are the only program that only hires<br />

MSW level workers,” says Brooks. “We use<br />

the Structural Family Therapy approach developed<br />

by Salvador Minuchin to address<br />

problems in the functioning and patterns of<br />

relationships within the family. In fact, his<br />

son Dan is a consultant with us.”<br />

“Many of these families do not understand<br />

what parenting is,” says Goodman.<br />

“They have never been parented themselves.<br />

They may have been abused and neglected as<br />

children and there may have been alcohol or<br />

drug abuse in the family. We go in and build<br />

on the family’s strengths and help to create a<br />

safe and nurturing environment.”<br />

“We meet with the families once a week,”<br />

says Brooks. “We observe their interactions<br />

and give them direction and feedback on how<br />

the family can be strengthened.”<br />

The approach is not without its challenges.<br />

“We look at the family as a whole,”<br />

says Brooks. “Yet, we are doing preventive<br />

child welfare work. It is a question of how<br />

you blend these two disciplines. Often they<br />

are similar but sometimes they can be at odds<br />

with one another.”<br />

The strong clinical skills required for<br />

family therapy services drive BBCS’ MSWonly<br />

staffing model. “You can do the same<br />

type of work with bachelor-level staff but you<br />

may not get the same quality results,” says<br />

Brooks, noting that family members often<br />

come to the program severely damaged by<br />

combinations of alcohol and substance abuse,<br />

mental health challenges and a lifetime of<br />

poverty.<br />

The workload is intensive and stressful.<br />

With caseloads of 12 to 14, and multiple children<br />

in many cases, social workers can be doing<br />

75 to 100 home and collateral visits per<br />

month.<br />

Nevertheless, BBCS’s program is overwhelmingly<br />

successful – 97-98% – in assisting<br />

families to avoid foster care placements<br />

and remain safely intact.<br />

Homemaking Services -- the second<br />

programmatic instrument in BBCS’ family<br />

strengthening tool kit -- is significantly

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