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Tesco plc Annual Report and Financial Statements 2012

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Principal risks <strong>and</strong> uncertainties<br />

Risk is an accepted part of doing business.<br />

The real challenge for any business is to<br />

identify the principal risks it faces <strong>and</strong> to<br />

develop <strong>and</strong> monitor appropriate controls.<br />

KEY<br />

Arrows: change in net risk<br />

assessment from 2010/11<br />

Net risk has increased<br />

Level of net risk is unchanged<br />

Net risk has decreased<br />

Principal risks<br />

Performance risk<br />

in the business<br />

Risk that business units<br />

(including the UK) underperform<br />

against plan <strong>and</strong> against<br />

competitors <strong>and</strong> our business<br />

fails to meet the stated strategy<br />

in full. Like all retailers, the<br />

business is susceptible to<br />

economic downturn affecting<br />

consumer spending<br />

Operational threats<br />

to the business<br />

Risk that the business fails to<br />

maintain an optimum level<br />

of investment in capital, revenue<br />

or people <strong>and</strong> thus is limited<br />

in its ability to serve customers<br />

<strong>and</strong> grow<br />

40 <strong>Tesco</strong> PLC <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Financial</strong> <strong>Statements</strong> <strong>2012</strong><br />

Change from<br />

2010/11 Key controls <strong>and</strong> mitigating factors<br />

A successful risk management process balances risks <strong>and</strong> rewards<br />

<strong>and</strong> relies on a sound judgement of their likelihood <strong>and</strong> impact. The<br />

Board has overall responsibility for ensuring that the Group has an<br />

appropriate approach to risk management <strong>and</strong> internal control within<br />

the context of achieving the Group’s objectives. Our process for<br />

identifying <strong>and</strong> managing risks is set out in more detail from page<br />

60 of the Directors’ report on corporate governance.<br />

The table below sets out the principal risks faced by the Group, their<br />

movement during the year <strong>and</strong> examples of relevant key controls <strong>and</strong><br />

mitigating factors. The Board considers these to be the most significant<br />

risks <strong>and</strong>, whilst they are not directly comparable, they have been<br />

ranked in terms of relative importance to the Group at this time.<br />

They do not comprise all risks associated with the Group. Additional<br />

risks not presently known to management, or currently deemed to be<br />

less material, may also have an adverse effect on the business. The<br />

principal risks associated with operating <strong>Tesco</strong> Bank are considered<br />

separately in the section of the table below headed ‘<strong>Tesco</strong> Bank/<br />

<strong>Financial</strong> Services Risks’.<br />

�� Board, Executive Committee <strong>and</strong> various operational committees meet regularly<br />

to review performance risks<br />

�� All business units have stretching targets based on the Steering Wheel balanced<br />

scorecard system; performance against budgets <strong>and</strong> KPIs are monitored continually<br />

<strong>and</strong> reported regularly to Board<br />

�� Clear goals <strong>and</strong> objectives set for subsidiary CEOs, with high proportion of reward<br />

based on achievement<br />

�� Diversification strategy minimises impact of changes in economic climate<br />

�� Operational threats reviewed regularly by Board, Executive Committee, UK Trading<br />

Group <strong>and</strong> various operational committees<br />

�� Governance committees, including Compliance Committees, guide <strong>and</strong><br />

monitor policies<br />

�� All business units have stretching operational targets based on the Steering Wheel<br />

balanced scorecard system; KPIs are monitored continually <strong>and</strong> reported regularly<br />

to Board<br />

�� Clear goals <strong>and</strong> objectives set for subsidiary CEOs, with high proportion of reward<br />

based on achievement<br />

�� People Matters Group regularly reviews talent planning, appointments <strong>and</strong><br />

new roles<br />

�� Diversification strategy minimises impact of changes in economic climate

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