Purpose Built for Desktop Virtualization - Pano Logic

1 

What’s New in Pano System 4.0 

March 2011 

January 12, 2011 

Copyright © 2009 Pano Logic, Inc.

Contents 

� One Page Summary 

� What’s New in Pano System 4.0 

� Upgrading to Pano System 4.0 

� Disclaimer 

– This is document is intended for use as a guideline, for information purposes 

only, and is subject to change at any time without notice. Any one of the 

milestones, features, release periods or versions could change at any time. 

2 © Copyright 2011 Pano Logic, Inc.

Summary 

Feature Function Benefit 

New G2 Pano 

Zero Client 

Pano System 4.0 

software update 

Isochronous USB 

audio/video support 

Support for latest 

VMware and Microsoft 

products 

Maintenance Fixes and 

Enhancements 

Updated Pano hardware with native dual 

monitor support, additional USB & audio ports, 

and better performance for video/rich media. 

Provides management and brokering for both 

earlier G1 and latest G2 Pano zero clients along 

with Pano Remote clients. 

Allows a number of USB audio/video peripherals 

like webcams, VOIP phones, headsets, etc. 

Pano System 4.0 is fully supported on VMware 

vSphere 4.1, VMware vCenter Server 4.1, View 

4.5, and Microsoft Hyper-V 2008 R2. 

Numerous fixes and enhancements based on 

feedback from customers. 

3 © Copyright 2011 Pano Logic, Inc. 

Greater access to online video/rich media for training and 

communications, increased screen real-estate to improve 

productivity, and greater connectivity. 

Single hypervisor-independent management front-end 

covering a wide range of zero clients, simplifying 

deployment and support of virtual desktops. 

Support for VOIP, unified communications, language skills 

and video conferencing increases potential use cases. 

Customers can take advantage of the latest performance 

improvements delivered by these products. 

Experience a more reliable, capable and easy to manage 

system.

4 

New Generation Pano Zero Client 

Copyright © 2011 Pano Logic, Inc. 

� Primary Display (DVI-D or VGA) 

� Secondary Display (DVI-D only) 

� USB 2.0 Ports (4) 

� Analog Audio Jack (In & Out) 

� 10/100 Mbps Ethernet 

Note: When it is important to distinguish between the prior generation Pano zero client and the new 

generation zero client, we use the monikers G1 and G2.

5 

Display: Native Dual Monitor 

� Primary display port 

– DVI-I output can drive DVI-D or VGA monitors 

– For DVI-D monitor, use standard DVI cable supplied with 

the monitor 

– For VGA monitor, use DVI-to-VGA adapter (included with 

Pano) and standard VGA cable supplied with the monitor 

� Secondary display port 

– Port is micro-HDMI form factor, but outputs DVI signals 

– Connect to DVI-D monitor using micro-HDMI-to-DVI cable 

supplied by Pano Logic 

– Secondary monitor port is DVI only 


6 

Display: Native Dual Monitor 

� Supported resolutions 

– 800x600 to 1920x1200 

� Restrictions for Dual Monitor 

– User preference determines resolution of the primary display; 

secondary display is automatically set by Pano Direct Service 

– Resolutions of monitors need to match* 

– Primary monitor must be on the left 

– Monitors must be side-by-side (cannot be stacked vertically) 

– Secondary monitor must be powered on and connected to the 

secondary display port prior to logging in or connecting to the DVM 

– Supports only landscape orientation 


7 

Monitor Configurations 

Monitor Configuration Steps 

One DVI Connect the primary display output port of the Pano to the DVI monitor using the 

standard DVI-DVI cable provided with the monitor 

One VGA Attach the DVI-to-VGA adapter supplied with the Pano to the primary display output 

port; use a standard VGA cable to connect the adapter to the monitor. 

Two DVI (1) Connect the primary display output port of the Pano to the DVI monitor using a 

standard DVI cable. (2) Connect the micro-HDMI-to-DVI cable available from Pano Logic 

to the secondary display output port of the Pano; between this short cable and the 

second monitor, use a standard DVI cable. 

Two VGA This configuration is not supported. 

One VGA & one DVI (1) Attach the DVI-to-VGA adapter supplied with the Pano to the primary display output 

port; use a standard VGA cable to connect the adapter to the first monitor. (2) Connect 

the micro-HDMI-to-DVI cable available from Pano Logic to the secondary display output 

port of the Pano; between this short cable and the second monitor, use a standard DVI 

cable. 

• The Pano device comes with one DVI-to-VGA adapter 

• The micro-HDMI-to-DVI adapter is available from Pano Logic for $19.00 

• The other cables required are standard VGA or DVI cables, which typically are supplied with the monitor 

• In dual monitor configurations, the primary monitor must be on the left 


8 

Display: Improved Performance 

� Video playback leverages advanced compression algorithms 

– Used for fast changing areas 

• Rectangular areas as small as 10,000 pixels and as large as 

1,000,000 pixels 

• Multiple rectangular areas can be supported simultaneously 

• Regions that change more than 5 time per second 

– Video 360p (640x360 pixels) – typically 20-24 fps 



� No additional CPU overhead 

� Network bandwidth reduced by up to 75% 

– Not across the board; just for playback of the video 


9 

USB Support 

� USB Power Output 

– All four ports are identical 

– Total output of 2000mA – any single port can use up to total 

(standard is to limit to 500mA per port but devices like USB 

hard drives often need more than 500mA) 

� Supported Device Types: 

• Flash Drives 

• External Hard Drives 

• CD Readers/Writers 

• DVD Readers/Writers 

• Printers 

• Scanners 

• Card Readers 

• USB to Serial Converters 

• Touch Screen Displays 

• Smart Boards 

• Hubs 

• Keyboards 

• Mice 


• Speakers 

• Microphones 

• Headsets 

• Handsets 

• Webcams

10 

USB: Audio Playback 

� Pano G2 supports audio playback via USB 

Verified Devices Verified Applications 

• Speakers 

• Logitech S-150 

• Altec Lansing Orbit MP3 iM237 

• Headsets/Headphones 

• Logitech H330, H360, H555 

• Plantronics Audio 995USB 

• Plantronics M214i 

• Microsoft LifeChat LX-1000 

• Fujitsu HS7100U 

• Windows Media Player 

• VLC Player 

• QuickTime Player 

• Apple iTunes 

• YouTube 

• Pandora 

• Live360 


Pano G2 Feature 

Analog audio with Pano System 4.0 and Pano G2 delivers 11kHz, 16-bit 

stereo audio

11 

USB: Audio Recording 

� Pano G2 supports audio recording via USB 


• Logitech USB Microphone AK5370 

• Logitech H330, H360, H555 





• Windows Sound Recorder 

• RosettaStone 

•Pearson Online Language Application 


Pano G2 Feature

12 

USB: Voice Conferencing 

� Pano G2 supports voice conferencing via USB 


• Logitech USB Microphone AK5370 

• Logitech H330, H360, H555 





• Cisco Unified Communications 

• GoogleTalk 

• Skype 



13 

USB: Video Conferencing 

� Pano system 4.0 and Pano G2 device supports video conferencing using USB webcams and 

video conferencing software. At this time, video conferencing is only supported on Windows 

XP; support for video conferencing with Windows 7 is expected to be added in a future 

software release. 

� The following applications have been successfully tested: 

– Skype 

– GoogleTalk 

� The following devices have been successfully tested: 

– Microsoft LifeCam VX-1000 

– Microsoft LifeCam VX-3000 

� In order to support video conferencing, the virtual desktop should be configured with 2 

virtual CPUs. 

� Known Issue: Video conferencing is not supported on Windows 7 at this time; support is 

expected to be added in a future software release. 

� Known Limitation: At this time, only the webcams listed above are officially supported. 

Webcams can typically transmit video at different bit rates, and a suitable webcam needs to 

be able to successfully negotiate and support an appropriate bit rate. For this reason, the 

webcam selected must be from our official list of approved devices. 



14 

Analog Audio 

� Pano System 4.0 software supports audio output only 

– Audio input is planned for a future release 

� Pano G2 device has a single 1/8-inch (3.5mm) TRRS 

(Tip-Ring-Ring-Sleeve) jack 

– Supports stereo audio out to speakers/headphones 

– Supports mono audio in from analog microphones (with 

Pano System 4.1) 

– Compatible with iPhone-type accessories 

• http://www.kvconnection.com/product-p/km-iphone-2trs.htm 

– Full audio in/out either requires devices have a four-conductor 

plug or the use of an adapter to split audio out from audio in 


15 

Network 

� Still 10/100 Ethernet 

� Bandwidth usage comparable to G1 Panos, except for video 

playback whose bandwidth is reduced up to 75% 

� Power over Ethernet (PoE) 

– Cannot be powered directly via PoE 

– Supports PoE splitters but plug 

dimensions changed from G1 

Panos so standard DC-DC patch 

cable that comes with D-Link 

DWL-P50 splitter will no longer 

work on G2 Panos without an adapter 


16 

Power 

� Power adapter different in new Panos 

– Smaller plug dimensions than prior G1 Panos 

– New (G2) and old (G1) power supplies will be on pricelist 

and soon also will be sold via online store 

� Power consumption 

– 6.0 watts under full load, single monitor 

– 6.5 watts under full load, dual monitor 

– < 0.2 watts in sleep state (to be enabled by Pano System 

4.1 software) 

– Still 1/2 or less than that of most VDI-capable thin clients 


17 

HW/SW Interoperability 

� Pano System 4.0 software supports both prior G1 and new G2 Pano zero clients 

simultaneously 

1. Always upgrade Pano Manager first 

2. Upgrade Pano Direct Services (PDS) on all DVMs which might be accessed via new Pano 

zero client 

� What if a G2 Pano is connected to a pre-4.0 Pano Manager? 

– The G2 Pano device will not be discovered by the Pano Manager and no display will 

appear on the Pano device’s monitor. The Pano Manager log will indicate that an 

unsupported device was detected. 

� What if a G2 Pano attempts to connect to an older PDS? 

– This message is displayed on the Pano client UI: The desktop to which you are 

attempting to connect is running an incompatible version of PDS. Please contact your 

system administrator. In addition, a message is recorded in the PDS log 

� What if I upgrade PDS, but not Pano Manager? 

– The connection attempt to a DVM running PDS 4.0 will fail if the Pano Manager is not 

also version 4.0 


18 

Pano Manager Changes 

� Pano Manager 4.0 must be used with Pano G2 

devices 

– Pano Manager 4.0 supports both G1 and G2 zero clients 

simultaneously 

– Client Type displayed on Clients tab 

– Pano G2 zero clients cannot be used with another Pano 

device to drive a secondary monitor 


19 

Supports Current Versions of 

VMware and Hyper-V 

� VMware vSphere 4.1 

– ESX/ESXi 4.1 

– vCenter Server 4.1 

� VMware vSphere 4.0 Update 2 

– ESX/ESXi 4.0 U2 

– vCenter Server 4.0 U2 

� VMware View 4.5 

– Pano System 4.0 and G2 devices work with VMware View 4.5 

– Formal VMware Ready certification is in progress 

� Microsoft Hyper-V 

– Windows Server 2008 R2 with Hyper-V (Standard, Enterprise, 

Datacenter Editions) 

– Hyper-V Server 2008 R2 


20 

Customer Reported Issues 

Addressed by Pano System 4.0 

Description of Fix/Enhancement ID 

Pano Manager now provides user account in SAM format to Pano Direct Service to avoid 

extraneous TranslateName calls 

When connecting to a DVM, a failure to initialize the display driver would prevent the 

connection and result in an error message of “Unknown reason code 1”; this problem has 

been fixed. 

Pano Direct Service can now be uninstalled successfully if a WDDM display adapter is 

present. (Pano Direct Service is still XPDM based and cannot co-exist with a WDDM driver) 

Pano Manager now leaves a DVM in “Deploying” state until the DVM is moved to an OU, if 

specified) 

Pano Manager now only keeps the 10 most recent dump files in order to avoid running out of 

disk space 

When multiple Pano Manager are configured as a group, updating the login image in one 

Pano Manager will cause the login image to be updated in all Pano Managers 

Pano Remote now displays the same custom login screen as seen in the Pano client UI 5129 

PanoMan correctly caches and reuses the information from VirtualCenter/ESXi. This fix 

addresses a high CPU utilization problem found in 3.5. 


5046 

4807 

5103 

5302 

5111 

2466 

5459

Upgrading to Pano System 4.0 

� Pano Manager 

– Upgrade Pano Manager before Pano Direct Service 

– Upgrades from 3.0, 3.1 and 3.5 are supported 

� Pano Direct Service 

– Upgrades from 3.0, 3.1 and 3.5 are supported 

� Pano Remote 

– There are no changes to Pano Remote or Pano Gateway as 

part of this release 

� See Online Help for detailed step-by-step 

21 © Copyright 2011 Pano Logic, Inc.

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