17.01.2015 Views

For Tactical Operations Centers - Harris RF Communications ...

For Tactical Operations Centers - Harris RF Communications ...

For Tactical Operations Centers - Harris RF Communications ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

deployable communications SYSTEM<br />

<strong>For</strong> <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong>


<strong>Harris</strong> <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong> provide<br />

garrison level communications and IT services in the field


Packaged Systems<br />

A simpler approach to C4ISR systems procurement<br />

Whether deployed in combat situations or for<br />

humanitarian relief efforts, today’s military forces<br />

need reliable access to information technology and<br />

communications services. These services need to scale with the<br />

size of the force and scope of its mission.<br />

Procuring a complex C4ISR* system is usually no easy matter. Too<br />

often customers spend substantial time and resources, only to<br />

find themselves behind schedule and over budget with a system<br />

that does not meet their requirements. <strong>Harris</strong> Corporation’s new,<br />

simplified approach to C4ISR systems procurement uses preengineered<br />

system configurations that provide fast, cost-effective<br />

solutions to today’s most critical operational needs, such as<br />

deployable and configurable operations centers.<br />

Instead of designing a unique system for every customer, <strong>Harris</strong><br />

has developed a comprehensive family of preconfigured systems.<br />

Each system is fully integrated and includes all equipment, cables,<br />

software, and manuals, with training and installation available.<br />

Every system has undergone extensive testing and can be relied<br />

upon to meet its objectives.<br />

This executive summary describes the <strong>Harris</strong> <strong>Tactical</strong> <strong>Operations</strong><br />

<strong>Centers</strong> and outlines the advantages of our packaged C4ISR<br />

systems:<br />

l Low Risk – Field proven and comprehensively tested systems<br />

provide existing, cost-effective solutions<br />

l Fast Delivery – Complete systems can be delivered in a matter<br />

of months to meet urgent operational needs<br />

l Simplified Procurement – Systems can be purchased as off-theshelf<br />

items, eliminating long system definition and development<br />

phases<br />

l Phased Implementation – Packaged systems form building<br />

blocks that enable the incremental acquisition of capability<br />

l Flexibility – Packaged systems are readily customized and can<br />

be integrated by in-country partners<br />

All this from <strong>Harris</strong>, a company with over 50 years of large-scale<br />

international communications systems experience, the most<br />

comprehensive range of tactical communications products, and<br />

world-class systems engineering and integration capabilities.<br />

*C4ISR = Command, Control, <strong>Communications</strong>, Computers,<br />

Intelligence, Surveillance, and Reconnaissance<br />

Contact <strong>Harris</strong> now to discuss your C4ISR systems needs:<br />

www.harris.com/systems<br />

1


THE OPERATIONAL challenge<br />

Providing IT and communications services for the<br />

command and control of deployed forces<br />

To provide proper command and control of their deployed<br />

forces, commanders need facilities where the staff can<br />

collaborate to plan and execute their missions. To be<br />

effective, the commander and his staff need to be able to:<br />

l Review intelligence and logistics data<br />

l Maintain situational awareness of friendly and threat forces<br />

l Develop plans in a collaborative environment<br />

l Access information available at higher echelons<br />

l Transfer plans, situational awareness data, and intelligence<br />

data up-echelon<br />

l Disseminate orders down-echelon<br />

These capabilities are required at all levels of the battlefield and<br />

are also generally applicable to management centers for medical,<br />

border security, port management, and similar applications. A<br />

properly designed and equipped operations center could be<br />

deployed in support of wartime missions as well as peacekeeping<br />

and humanitarian relief efforts.<br />

To provide the desired capability, an operations center will<br />

typically require:<br />

l Access to secure communications networks<br />

l Network technology products such as switches and routers<br />

l Servers to host email, web access, word processing and spread<br />

sheet productivity tools, database storage applications, etc.<br />

l Firewall and anti-virus software<br />

l Collaboration space both physical (desks, whiteboards,<br />

common displays) and virtual, such as common folders and<br />

network access sites<br />

l Access to the Internet and restricted (military, police,<br />

government) websites outside of the secure communications<br />

networks<br />

While sharing essential functionality, the complement of<br />

equipment required at each echelon may be different. If properly<br />

designed, however, these operations centers will differ mainly<br />

in the quantity of the types of equipment provided, rather than<br />

requiring a different mix of equipment.<br />

<strong>Harris</strong>’ <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong> provide these capabilities<br />

and functionality within a modular architecture that maximizes<br />

commonality. The equipment sets have been sized to support<br />

brigade, battalion, and company-sized deployments.<br />

This commonality of equipment will significantly reduce the<br />

lifecycle costs of procuring, fielding, and maintaining these<br />

systems. Lifecycle costs are minimized due to:<br />

l Reduced initial procurement costs due to economies of scale<br />

l Common training material development for operation and<br />

maintenance personnel<br />

l Reduced training costs since soldiers familiar with one echelon<br />

will not need to be re-trained when assigned to a different TOC<br />

l Reduced maintenance costs due to use of common spares


<strong>Harris</strong> TOCs provide capabilities<br />

for both virtual and face-to-face<br />

collaboration<br />

The <strong>Harris</strong> <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong> provide deployed forces<br />

with the same capabilities in the field that they are accustomed to<br />

using in garrison. Microsoft Office software is available for word<br />

processing, spreadsheets, and database access. Email is supported<br />

through Microsoft Outlook and Exchange servers. Customerspecific<br />

applications can be hosted on the servers.<br />

Access to the public Internet and other non-secure sites is<br />

available in a manner that protects secure data and hardware.<br />

The command team can seamlessly transition from a peacetime,<br />

garrison-based posture to a deployed tactical position without<br />

compromising its ability to plan and execute assigned missions.<br />

The <strong>Harris</strong> <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong> provide<br />

commanders:<br />

l Garrison Capability in the Field – Familiar collaboration<br />

and data access capabilities that are utilized in garrison are<br />

available in the field<br />

l Modular Building Blocks – Preconfigured equipment sets<br />

provide the appropriately sized operations center for mobile<br />

forces engaged in maneuver warfare or peacekeeping and<br />

disaster relief missions<br />

l Enhanced Command and Control – Commanders and staff<br />

at all levels have the information they need to accurately plan,<br />

task, and disseminate information and orders<br />

l Standard Operational Capability – Commanders and staff<br />

at every level are able to efficiently operate due to a common<br />

set of capabilities and interfaces<br />

l Available Capability – These systems can typically be<br />

shipped within four months<br />

3


solution overview<br />

Supporting the planning and C2 needs of<br />

commanders at every echelon<br />

The <strong>Harris</strong> <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong> (TOCs) provide<br />

commanders at every level with the tools they need to plan and<br />

execute both wartime and peacekeeping missions. <strong>Harris</strong> has<br />

identified ten major building blocks for operations centers,<br />

which include:<br />

l Strategic radio links for high bandwidth reachback<br />

l <strong>Tactical</strong> radio links for receiving and distributing C2<br />

l IP-based telephony system<br />

l User terminals<br />

l Servers for applications and data storage<br />

l Information Technology networks<br />

l Displays<br />

l Power supplies including generators<br />

l Container (shelter, tent, ISO container, etc.)<br />

l Accessories such as printers and scanners<br />

There are two additional capabilities that can be provided by <strong>Harris</strong>.<br />

These are physical security equipment (gates, fences, scanners, and<br />

sensors) and an external encryptor for any strategic links that may<br />

not have sufficient communications security or that require sovereign<br />

encryption.<br />

Each operations center includes two major architectural blocks: a<br />

<strong>Communications</strong> Module (CM) and a Command Center Module<br />

(CCM). The <strong>Communications</strong> Module provides voice and data<br />

communications services via tactical radios (HF through UHF), local<br />

or wide area networks, and high capacity line-of-sight radios.<br />

The Command Center Module provides infrastructure services;<br />

command and control (C2) services including situational awareness,<br />

telephony, and video teleconferencing (VTC) for the operations<br />

center staff; and system configuration management and monitoring<br />

capabilities. Infrastructure services include:<br />

l File sharing and backup<br />

l Printing/Fax/Copying<br />

l Email and messaging services<br />

l Security and antivirus applications<br />

l Active directory<br />

l Database and database backup<br />

l Virtualization<br />

l Web collaboration<br />

l Uninterrupted power supply for critical elements<br />

Depending on the size and mission of the TOC, these two modules<br />

can be subdivided into Mission Secure and Mission Non-Secure<br />

submodules. The Mission Non-Secure <strong>Communications</strong> and<br />

Command Center Modules provide public Internet and infrastructure<br />

access through strategic communications capabilities such as satellite<br />

or microwave radios that provide long-range communications<br />

backhaul. The Mission Secure <strong>Communications</strong> module contains<br />

<strong>Harris</strong> tactical radios for integration into deployed tactical networks.<br />

Both the Secure and Non-Secure Command Center Modules contain<br />

similar equipment, differing mainly in the number of users and<br />

applications that are supported.


MISSION NON-SECURE<br />

COMMUNICATIONS MODULE<br />

MISSION SECURE<br />

COMMUNICATIONS MODULE<br />

SATCOM<br />

VSAT<br />

<strong>RF</strong>-5800 (qty 2)<br />

HF CNR<br />

IP CRYPTO<br />

<strong>RF</strong>-6010<br />

HCLOS<br />

ANW2<br />

<strong>RF</strong>-7800M (qty 3)<br />

<strong>RF</strong>-7800W (qty 2)<br />

Router<br />

Router<br />

VHF CNR<br />

<strong>RF</strong>-7800V (qty 3)<br />

HCLOS<br />

<strong>RF</strong>-7800W<br />

MISSION NON-SECURE<br />

COMMAND CENTER MODULE<br />

Firewalls<br />

MISSION SECURE<br />

COMMAND CENTER MODULE<br />

Type 1 Server<br />

Type 2<br />

Server<br />

(qty 3)<br />

Auto Loader<br />

Type 2<br />

Servers<br />

Security<br />

Appliances<br />

Routers<br />

Hard Drive<br />

Array<br />

Fiber<br />

Switch<br />

Type 2 Server<br />

(qty 2)<br />

Auto Loader<br />

Switches<br />

(qty 6)<br />

(qty 12)<br />

(qty 3)<br />

(qty 6)<br />

(qty 12)<br />

The “heavy” TOC includes the optional Mission Non-Secure modules<br />

typically required by a brigade<br />

5


low-risk solution<br />

The <strong>Tactical</strong> <strong>Operations</strong> Center equipment<br />

is ready for delivery<br />

The Heavy TOC is sized to support the operations of a large<br />

maneuver unit such as a brigade. It includes both the<br />

Mission Secure and the Mission Non-Secure Modules which<br />

provide access to both the tactical network and available public<br />

and private networks such as the national telephone system, the<br />

Internet, or military applications and data that may be available<br />

only through strategic communications networks.<br />

On the modern battlefield, company and battalion level forces can<br />

move up to eight times a day. Therefore, the Light and Medium<br />

TOCs must be portable and easy to deploy. These TOCs include<br />

only the secure modules (MS-CM and MS-CCM). An optional<br />

Mission Non-Secure Command Center Module (MN-CCM) is<br />

available if mission needs dictate public infrastructure access for<br />

the Light or Medium TOC.<br />

The systems are delivered with a self-contained trailer called the<br />

Integrated Facilities Module or IFM. The IFM trailer contains a<br />

permanently mounted generator and environmental control unit,<br />

and provides storage space for the tent and tables.<br />

The Mission Non-Secure Command Center Module includes<br />

servers, routers, switches, laptops, and displays that are physically<br />

separate from the equipment supporting the Mission Secure<br />

modules. Strategic communications capabilities are deployed from<br />

the Mission Non-Secure <strong>Communications</strong> Module. A customerfurnished<br />

IP encryptor can be utilized to connect the Secure and<br />

Non-Secure Modules to allow personnel on the secure side access<br />

to long-range, strategic communications backhaul.<br />

All TOCs are delivered with the following Mission Secure<br />

<strong>Communications</strong> and Command Center Module capabilities:<br />

l HF, VHF and Multiband <strong>Harris</strong> tactical radios<br />

l One or more <strong>Harris</strong> High Capacity Line-of-Sight radios<br />

l Servers, routers and switches<br />

l Laptops and displays<br />

l One or more Integrated Facilities Modules<br />

l IP-based telephony system supporting Voice-Over-IP<br />

The <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong> use standard external interfaces<br />

to support integration with existing national assets such as public<br />

telephone networks. <strong>Harris</strong> has more than 50 years experience<br />

developing custom system solutions, and can readily adapt the<br />

TOC system design to customer-specific requirements.


Order<br />

Received<br />

Equipment<br />

Procurement<br />

60 days<br />

Kit<br />

Integration<br />

15 days<br />

Acceptance<br />

Testing<br />

15 days<br />

Optional Installation<br />

in Trailer or Vehicle<br />

5 days<br />

Training<br />

5 days<br />

Delivery<br />

Complete<br />

1 2 3 MONTHS<br />

4<br />

Shipping<br />

10 days<br />

Site<br />

Acceptance<br />

Testing<br />

10 days<br />

Order<br />

Received<br />

Equipment<br />

Procurement<br />

70 days Kit<br />

Integration<br />

15 days<br />

Acceptance<br />

Testing<br />

15 days<br />

Training<br />

10 days<br />

1 2 3<br />

4<br />

MONTHS<br />

Typical Four-Month Delivery Schedule<br />

Delivery<br />

Complete<br />

Shipping<br />

10 days<br />

Site<br />

Acceptance<br />

Testing<br />

5 days<br />

Low-Risk System Characteristics:<br />

l Pre-engineered system implementation<br />

l Integration risks are eliminated<br />

l Standard interfaces and protocols ease incorporation of future enhancements<br />

l Leverages the combat-proven <strong>Harris</strong> Falcon III ® radio technology<br />

l Expandable, with ability to add features and equipment<br />

7


system description<br />

Modular and transportable, the <strong>Harris</strong> TOCs<br />

are easily customized for the mission<br />

The equipment for the Light, Medium, and Heavy TOCs is<br />

provided in stackable transit case (T-case) configurations,<br />

rather than in permanently mounted racks. This allows<br />

exceptional deployment flexibility, since T-cases are easily deployed<br />

into a tent, airlifted, or transported in a shelter or vehicle.<br />

Equipment is efficiently managed via one- or two-man lift, instead<br />

of the forklift which can be required with racks. Perhaps most<br />

importantly, the equipment is not tied to a particular vehicle or<br />

shelter which could be sidelined with maintenance issues, so the<br />

TOC capability is always available.<br />

Command Center Modules<br />

The Command Center Modules provide infrastructure services;<br />

command and control (C2) services including situational<br />

awareness, telephony and video teleconferencing (VTC) for the<br />

operations center staff; and system configuration management<br />

and monitoring capabilities. They connect to the communications<br />

modules via security appliances, allowing the use of VPN and<br />

protecting the CCM with a firewall and spam filter.<br />

<strong>Communications</strong> Modules<br />

The Mission Secure <strong>Communications</strong> Module (MS-CM) contains<br />

tactical communications equipment including HF combat net<br />

radios, UHF/VHF advanced waveform radios, and VHF CNR radios.<br />

A <strong>Harris</strong> <strong>Tactical</strong> Hub is included for telephony operation of the<br />

radios. The Mission Non-Secure <strong>Communications</strong> Module (MN-<br />

CM) provides unclassified Internet and public infrastructure access.<br />

The separation of strategic communications assets and tactical<br />

radios is made possible by a customer-supplied IP encryptor.<br />

29 feet<br />

T-Case<br />

T-Case<br />

18 feet<br />

T-Case<br />

In addition to the equipment listed at right, each shelter is delivered with an Integrated Facilities Module (IFM) trailer with a permanent generator<br />

and environmental control unit


<strong>RF</strong>-7600P-DC301/311/321 <strong>Tactical</strong> <strong>Operations</strong> Center Equipment<br />

<strong>Communications</strong> Modules<br />

MISSION SECURE<br />

EQUIPMENT<br />

LIGHT<br />

DC301<br />

MEDIUM<br />

DC311<br />

HEAVY<br />

DC321<br />

CAPABILITY<br />

<strong>RF</strong>-5800H HF 1 2 2 Long-range voice, chat<br />

<strong>RF</strong>-7800V VHF 1 2 4 Voice comms with local units, security forces<br />

<strong>RF</strong>-7800M MBNR 1 2 3 Networked data comms with local units<br />

<strong>RF</strong>-7800W HCLOS 1 1 1 Long-range, high bandwidth connections with adjacent and higher echelons<br />

<strong>RF</strong>-6010 1 1 1 Provides gateway between standard voice and data formats and <strong>Harris</strong> radios.<br />

Router 1 1 1 Provides routing functions between networks<br />

MISSION<br />

non-SECURE<br />

EQUIPMENT<br />

LIGHT<br />

DC301<br />

MEDIUM<br />

DC311<br />

HEAVY<br />

DC321<br />

CAPABILITY<br />

SATELLITE OPT OPT OPT BLOS medium capacity backhaul<br />

<strong>RF</strong>-7800W HCLOS OPT 1 2 Long-range, high bandwidth connections with adjacent and higher echelons<br />

Router 1 1 1 Provides routing functions between non-secure networks<br />

Command Center Modules<br />

MISSION SECURE<br />

EQUIPMENT<br />

LIGHT<br />

DC301<br />

MEDIUM<br />

DC311<br />

HEAVY<br />

DC321<br />

CAPABILITY<br />

IT Security Appliance 1 1 1 Provides VPN, firewall, and spam filter functions<br />

Router w/telephony 1 1 1 Provides routing functions between networks<br />

Switch w/ PoE 1 1 1 Provides multi-user access to shared resources<br />

Physical servers 3 4 4 Mix of light, medium, and heavy-duty servers able to support<br />

1 to 4 virtual environments each<br />

Rugged laptops 6 12 24<br />

VoIP telephones 6 12 24<br />

IP video phone 1 1 1 Provides video teleconferencing<br />

Backup systems 0 1 1 Restores programs and data<br />

Uninterrupted<br />

2 4 4 Provides 20 minutes of backup power to key hardware<br />

power supplies<br />

Large screen<br />

1 4<br />

displays<br />

Smartboard 0 1 1<br />

Printer/scanner/fax 1 1 3 All-in-one devices<br />

MISSION non-SECURE<br />

EQUIPMENT<br />

IT Security Appliance, Router w/<br />

telephony and Switch w/PoE<br />

OPTIONS<br />

DC301 & DC311<br />

HEAVY<br />

DC321<br />

CAPABILITY<br />

1 ea 1 ea Provides VPN, firewall, and spam filter; routing between networks; and user<br />

access to shared resources<br />

Physical servers 2 4 Mix of light, medium, and heavy-duty servers able to support<br />

1 to 4 virtual environments each<br />

Ruggd laptops and VoIP telephones 6 ea 12 ea<br />

Backup systems 0 2 Restores programs and data<br />

Uninterrupted power supplies 1 3 Provides 20 minutes of backup power to key hardware<br />

Large screen displays 0 1<br />

Printer/scanner/fax 1 1 All-in-one devices<br />

9


ENABLING TECHNOLOGIES<br />

Based on our highly capable family of wideband data<br />

radios and advanced capabilities from our partners<br />

Multiband Networking Radio<br />

The <strong>RF</strong>-7800M enables the high-speed flow of real-time battlefield<br />

situational awareness information and multiple video streams<br />

across a secure, mobile tactical wireless network. In a command<br />

and control context, this radio provides the critical connection<br />

between squad level forces and up-echelon command platforms.<br />

This means that deployed forces can communicate high-value<br />

information including intelligence data and logistics with<br />

superior speed and accuracy. The increased flow and timeliness<br />

of operational information and intelligence data from the field<br />

supports faster, more informed decisions.<br />

The Adaptive Networking Wideband Waveform (ANW2) is the<br />

Mobile, Ad Hoc Networking (MANET) waveform that is run on the<br />

<strong>RF</strong>-7800M radio to provide continuous connectivity. This nextgeneration<br />

waveform enables self-forming, self-healing, IP-based,<br />

wideband networks that meet the unique communications needs<br />

of the battlefield. ANW2 employs a physical layer modem coupled<br />

with industry-proven network techniques to provide unsurpassed<br />

connectivity in challenging combat scenarios. These technologies<br />

dynamically adapt to allow voice and data transmission “around<br />

corners” to provide soldiers with the most accurate common<br />

operational picture of the immediate battle space.<br />

High Capacity Line-of-Sight Radio<br />

The <strong>Harris</strong> <strong>RF</strong>-7800W High Capacity Line of Sight (HCLOS) radio<br />

is a new generation microwave radio. Its small size and weight<br />

(2.5 kg / 5.5 lbs) make it ideal for tactical deployments to the<br />

company level, where traditional, heavy microwave and relay<br />

systems have been too cumbersome to be useful. The <strong>RF</strong>-7800W<br />

is a truly IP-based platform, allowing any IP application to utilize<br />

its broadband speed and connectivity. Its open architecture allows<br />

users to easily switch from point-to-point (PTP) or point-tomultipoint<br />

(PMP) deployments with minor configuration changes.<br />

Extending Internet service and broadband connectivity to the<br />

company level enables forward commanders to make better<br />

tactical decisions. It allows them to access the information they<br />

need—when they need it.<br />

<strong>Harris</strong> 1.3m Seeker Tri-Band VSAT<br />

The <strong>Harris</strong> 1.3m Seeker Tri-Band VSAT terminal provides several<br />

operational and economic advantages over its competition,<br />

enabling flyaway capabilities and remote operations. With the<br />

entire terminal packaged in a single transit case that can be<br />

checked as airline baggage, the unit supports one-person setup<br />

and operation. The rugged, low-power equipment operates quietly,<br />

without fans.<br />

Seeker also offers value in its low cost of ownership. Its larger<br />

aperture size reduces the need for ESD spreading to conserve<br />

transponder bandwidth and power, and an auto-acquire wizard<br />

reduces hardware costs. Designed as part of a family of terminals,<br />

many of its components are interchangeable with other antennas<br />

in the <strong>Harris</strong> family, providing scalability and flexibility.


FEATURES<br />

Benefits<br />

Multiband Networking Radio <strong>RF</strong>-7800M<br />

High-Speed Waveform<br />

Ad Hoc Networking<br />

Simultaneous Voice and Data<br />

High Capacity Line-of-Sight (HCLOS) Radio <strong>RF</strong>-7800W<br />

NATO Band IV Frequency<br />

Operation<br />

Two Configurable<br />

Operating Modes<br />

High Data Rates<br />

Spectrum Flexibilty<br />

1.3m Seeker Tri-Band VSAT<br />

Compact Design and Packaging<br />

Provides the necessary bandwidth for transmitting multiple video<br />

streams to the next echelon<br />

Keeps mobile nodes connected to the network to expand the<br />

deployed range; eliminates the need for extensive preplanning of<br />

networks before a mission<br />

Allows real-time discussion of information contained in the<br />

transmitted video or other data transmission<br />

Allows for NATO and Public Safety interoperability by supporting the<br />

full NATO Band IV (4.4 – 5.0 GHz)<br />

Implements both point-to-point (PTP) and point-to-multipoint (PMP)<br />

modes of operation<br />

Supports high data rate applications such as video transfer by<br />

enabling up to 90 Mbps (PTP) and 45 Mbps (PMP) aggregate,<br />

on-air data rates<br />

Flexible frequency and spectrum management including channel<br />

bandwidths of 5, 10, 20, and 40 MHz (PTP only) with a channel step<br />

size of 1 MHz<br />

Provides a single-band terminal in one T-case, for easy portability<br />

Support for X-, Ku-, and<br />

Ka-Bands<br />

One-Person Setup<br />

Center-Fed Antenna<br />

Modem Interoperability<br />

Provides deployment flexibility for different geographic locations<br />

around the world<br />

Terminal can be up and running with backhaul capability in under<br />

10 minutes, without tools<br />

Enables simple frequency/feed swap as well as superior wind stability<br />

and satellite tracking performance<br />

Choose between integrated iDirect Evolution ® or custom ruggedized<br />

LinkWay ® modems, or use any external modem<br />

11


service offering<br />

After-sales service supports<br />

mission-critical systems worldwide<br />

<strong>Harris</strong> has earned a worldwide reputation as the low-risk<br />

vendor of choice for tactical radios and systems, with 99<br />

percent of our international program customers reporting<br />

that <strong>Harris</strong> meets or exceeds their expectations. Our responsive<br />

program management team and customer service organization<br />

will deliver and support a highly capable communications system.<br />

An agile manufacturing process enables <strong>Harris</strong> to modify<br />

production to meet customer demands. With one of the highestvolume<br />

defense communications manufacturing facilities in the<br />

world, we have the commitment and capability to deliver on<br />

our promises.<br />

Unlike many other companies, <strong>Harris</strong> has “boots on the ground”<br />

experience, supporting our products from initial fielding to<br />

obsolescence. In fact, we are currently servicing systems that have<br />

been deployed for more than 20 years, underscoring our absolute<br />

commitment to customer satisfaction. Our customers rate <strong>Harris</strong><br />

an average of two times higher than our nearest competitor.<br />

As a proven provider of advanced radio, sensor, and integrated<br />

systems to customers in over 120 countries, <strong>Harris</strong> has extensive<br />

experience in providing logistics and sustainment support<br />

throughout the world. We have developed highly successful<br />

processes for fielding, maintaining, supporting, repairing, and<br />

upgrading our equipment, no matter where it is deployed.<br />

Many of our product and technical service representatives have<br />

prior military experience, and establish a close, personal bond with<br />

our customers. Our comprehensive service offering includes classic<br />

telephone and email support as well as web-based services. The<br />

<strong>Harris</strong> Premier website (https://premier.harris.com/) provides<br />

customized access to:<br />

l Computer-based training courses and manuals<br />

l Frequently asked questions<br />

l Application notes<br />

l Purchase of accessories and ancillaries<br />

Customers also can use the website to:<br />

l Download and track software upgrades<br />

l Receive warranty and maintenance support, including RMA<br />

numbers and returned goods status<br />

System training is another important consideration. <strong>Harris</strong> trains<br />

approximately 5,000 students per year on the installation,<br />

operation, and maintenance of its equipment and systems. This<br />

process occurs in our company classrooms, at customer locations,<br />

and in the field. Our students (our customers) consistently rate the<br />

training they receive as meeting or exceeding their expectations.


The <strong>Harris</strong> <strong>Tactical</strong> <strong>Operations</strong> <strong>Centers</strong> provide<br />

economic benefits throughout their entire<br />

life cycle:<br />

Low Risk – Our customer knowledge, program management,<br />

technical expertise, and world-class customer support serve to<br />

reduce fielding risk.<br />

High Performance – The open architecture design capitalizes<br />

on technology refresh of components, maximizing the value of<br />

customers’ investments over an extended time period.<br />

System Sustainment and Supportability – Sustainment issues<br />

are reduced by the use of rugged military equipment (with existing<br />

training and ILS packages) and the availability of <strong>Harris</strong> field<br />

service representatives.<br />

Life-cycle costs are reduced by:<br />

l Use of common equipment and software applications<br />

l 24/7 support capabilities<br />

l Available in-country training and training material<br />

l Common equipment interfaces and programming<br />

l Availability of installation and maintenance by in-country<br />

partners<br />

l Availability of extended warranties beyond the standard<br />

12 months<br />

l Low-cost upgrade paths<br />

13


proven performance<br />

<strong>Harris</strong> <strong>RF</strong>CD supplies tactical and public safety radio<br />

products in over 120 countries worldwide<br />

Millions of people and hundreds of government agencies<br />

throughout the world rely on assured communications ®<br />

solutions from <strong>Harris</strong> to deliver critical information to the<br />

right place at the right time. They know there is too much riding<br />

on the outcome to risk anything less. What sets <strong>Harris</strong> apart is our<br />

depth of expertise, breadth of experience, and focus on providing<br />

the most advanced products, systems, and services that meet or<br />

exceed the requirements of our customers.<br />

<strong>Harris</strong> is one of the only companies in the world specializing in<br />

advanced technology for capturing, aggregating, distributing,<br />

and analyzing the full range of wireless communications including<br />

voice, data, video, and imaging. We use this unique capability<br />

to provide systems and networks for customers in defense,<br />

intelligence, government, public safety, healthcare, broadcast,<br />

and energy markets.<br />

<strong>Harris</strong> <strong>RF</strong> <strong>Communications</strong> Division (<strong>RF</strong>CD) is the leading supplier<br />

of tactical, secure voice and data communications products,<br />

systems, and networks to military, government, and commercial<br />

organizations worldwide. More than 50 years of international<br />

experience is leveraged into the design and deployment of<br />

<strong>Harris</strong> <strong>RF</strong>CD’s packaged C4ISR system solutions.<br />

The <strong>Tactical</strong> <strong>Operations</strong> Center System is one more example of<br />

<strong>Harris</strong> responding to the needs of its customers.<br />

<strong>Harris</strong> has internationally<br />

acclaimed products which<br />

have left everyone else in<br />

the dust. l International Customer<br />

I firmly believe that <strong>Harris</strong> <strong>RF</strong><br />

<strong>Communications</strong> really listens<br />

to their customer base and lives<br />

by the creed: the customer is<br />

king. I truly feel that sense of<br />

partnership with <strong>Harris</strong>, and<br />

I’ve been dealing with <strong>Harris</strong><br />

for years now. l NATO Staff Member


Always connected. Never alone.<br />

Corporate Headquarters<br />

<strong>RF</strong>CD Headquarters and Manufacturing<br />

<strong>RF</strong>CD Hubs<br />

<strong>RF</strong>CD Offices<br />

<strong>RF</strong>CD Partners<br />

<strong>Tactical</strong> Customers<br />

Public Safety Customers<br />

<strong>Tactical</strong> and Public Safety Customers<br />

Our proven solutions provide:<br />

l Voice, data, and video where it’s needed, when it’s needed<br />

l Cost effectiveness throughout the life cycle of the system<br />

• No long, costly development cycle<br />

• Unsurpassed in-country support during and after delivery<br />

l Scalability and growth options<br />

l Configurable solution sets<br />

l On-time delivery of quality systems<br />

15


the harris difference<br />

As your partner, <strong>Harris</strong> is committed to your success<br />

<strong>Harris</strong> Corporation welcomes the opportunity to discuss the<br />

<strong>Tactical</strong> <strong>Operations</strong> Center System in more detail, and how<br />

it can be applied to your missions and applications.<br />

We believe that our packaged systems provide a significant value<br />

to you, our customer, in the following ways:<br />

l The systems are available now, eliminating long and expensive<br />

development and procurement cycles<br />

l The use of the latest wideband Falcon III ® tactical radios<br />

supports new operational capabilities that have not been<br />

previously possible<br />

l Falcon III software-defined radio technology uses open<br />

architectures and standard interfaces, allowing the system to<br />

incorporate new capabilities and stave off obsolescence<br />

l Pre-engineered system designs emphasize commonality of<br />

equipment and resources to reduce life-cycle sustainment costs<br />

such as training, sparing, and maintenance<br />

l Our systems engineers and in-country partners can readily<br />

customize the solution, as required<br />

l The systems are supported by our world-class customer service<br />

organization that operates in every part of the world and is<br />

second to none<br />

With approximately $6 billion (USD) in annual revenue, <strong>Harris</strong><br />

is an international communications and information technology<br />

company serving government and commercial markets worldwide.<br />

We are confident that our packaged C4ISR system solutions<br />

represent the best value with the lowest schedule, cost, and<br />

technical risks for meeting your complex operational challenges.<br />

Our solutions leverage:<br />

l Falcon III wideband radio technology<br />

l Open standards and interfaces<br />

l Focused program teams<br />

l Over 50 years experience providing state-of-the-art military<br />

systems<br />

l Product service teams that deploy to our customer<br />

l Nearly 7,000 engineers and scientists throughout the<br />

corporation


Delivering IT and communications<br />

services to the tactical edge<br />

17


<strong>RF</strong> <strong>Communications</strong> Division | 1680 University Avenue | Rochester, NY USA 14610<br />

www.harris.com | 1-800-4-HARRIS | Telephone 585-244-5830<br />

This information was approved for publishing per the ITAR as “Basic Marketing Information of Defense Articles” or per the EAR as “Advertising Printed Matter.”<br />

Specifications are subject to change without notice. © 2012 <strong>Harris</strong> Corporation 05/12 ES-122

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!