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120v & 240v CAPFM Heating Mat Installation guide - Warmup

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<strong>120v</strong> & <strong>240v</strong> <strong>CAPFM</strong> <strong>Heating</strong> <strong>Mat</strong><br />

<strong>Installation</strong> <strong>guide</strong><br />

Technical helpline: 1-888-5-WARMUP


Contents<br />

Before you start 2<br />

Do’s and Don’ts 3<br />

About <strong>CAPFM</strong> <strong>Heating</strong> <strong>Mat</strong> 4<br />

Electrical considerations 5<br />

Wiring diagrams 6<br />

Subfloor preparations 7<br />

Preliminary steps 8<br />

<strong>Installation</strong> steps 9-12<br />

Notes 13<br />

Warranty / Terms and Conditions 14<br />

Warranty registration form 15<br />

Before you start<br />

<strong>Warmup</strong> <strong>Heating</strong> <strong>Mat</strong>s are made of ultra thin heating cables taped to a fibreglass mesh with 3”<br />

centers and a 20” width. The mats are designed to provide a consistent heat output of 14 W/square<br />

foot. These mats are ideal for large, regularly-shaped rooms and make installation much quicker<br />

then loose wire systems. For smaller rooms of irregular shape, we recommend that you use our<br />

<strong>Warmup</strong> Loose Wire system for better results. <strong>Warmup</strong> <strong>Heating</strong> <strong>Mat</strong>s are ideal for use under tile,<br />

stone and porcelain. They can even be installed beneath wooden or vinyl floor finishes provided<br />

that the mats are covered with a smooth cementitious compound.<br />

Double check your measurements and ensure you have the right heating mat sizes for the area<br />

you need to heat. Bear in mind that the heating element should not be installed under appliances<br />

or permanent fixtures and fittings such as refrigerators, washer-dryer, cabinets, tubs, vanity units<br />

etc...<br />

The <strong>Warmup</strong> floor heating mat must be connected to a dedicated circuit so as to prevent<br />

overloading. The required amperage of the circuit (used to supply the system) is determined from<br />

the data on the product label. The <strong>Warmup</strong> thermostat has a maximum resistive load of 15 amps. It<br />

also includes a built-in GFCI. If you want to control loads exceeding 15A using a single thermostat<br />

you will need to use <strong>Warmup</strong>’s master / relay thermostat configuration. For further information,<br />

please refer to the <strong>Warmup</strong>’s floor heating thermostat installation manual.<br />

TOOLS & MATERIALS REQUIRED FOR INSTALLATION OF <strong>CAPFM</strong><br />

• <strong>Warmup</strong> recommended floor heating thermostat and floor probe, sold separately<br />

• Expanded electrical connection box<br />

• Appropriate multimeter<br />

• Various tools: measuring tape, marker, calculator, screwdriver, wood or concrete chisel to<br />

groove the sub-floor etc...<br />

<strong>Warmup</strong> <strong>Heating</strong> <strong>Mat</strong>s are CSA-approved electrical appliances and must be installed in<br />

compliance with the Canadian Electrical Code in Canada or National Electrical Code in the USA.<br />

<strong>Installation</strong> should be entrusted to a qualified electrical professional where required by law. If<br />

you require assistance at any stage, please call our helpline at 1-888-5-WARMUP.<br />

<strong>Warmup</strong> Inc., the manufacturer of <strong>CAPFM</strong>, accepts no liability, expressed or implied, for any loss or consequential damage suffered as a result of<br />

installations which in any way contravene the instructions that follow.<br />

2


Do’s and Dont’s<br />

DO :<br />

• use a qualified installer.<br />

• check the heating cable resistances with a multimeter and ensure that it matches the<br />

resistances shown in the table on page 4.<br />

• carefully read this installation manual before commencing installation.<br />

• ensure the floor surface is smooth, clean and dry.<br />

• protect the heating mats with cardboard or hardboard between installation and tiling.<br />

• use thin set mortars and grouts (polymer or latex modified), suitable for use with under floor<br />

heating (this will be specified in the adhesive manufacturer’s instructions).<br />

• take particular care when tiling not to dislodge or damage the heating cable. Ensure that<br />

each tile is firmly bedded in tile adhesive, with no air gaps or voids beneath.<br />

• make sure all electrical work is done by qualified persons in accordance with the Canadian<br />

Electrical Code, part 1 in Canada or the National Electrical Code in the USA, especially Article<br />

424, Part V of the NEC ANSIINFPA 70.<br />

• remember to attach the rating labels included within this manual to the circuit breaker and<br />

thermostatic controls.<br />

• sketch a diagram (or take pictures) of the heating cable layout, which should be kept with<br />

the manual for future reference.<br />

DON’T :<br />

• attempt to connect the heaters to any power source prior to completion of installation.<br />

• install near combustible surfaces (at least 30.4 cm or 12” clearance).<br />

• install the heating mats if the temperature is less than 5°C (41 °F).<br />

• place insulative materials on top of the heating system (e.g. items such as a bean bags or<br />

deep area rugs). The maximum tog allowable is 2.5.<br />

• install the heating mats under any built-in items (i.e. tubs, vanity units, bookshelves, walls<br />

or partitions), or under any zero-clearance furniture or appliances.<br />

• allow traffic over the installed heating mat(s) before tiling.<br />

• shorten or cut the heating element at any time.<br />

• store tiles, sharp or heavy objects on the installation area.<br />

• commence tiling before testing the resistances of the <strong>Warmup</strong> <strong>Heating</strong> <strong>Mat</strong> System.<br />

• switch on the installed heating system until tile adhesive has fully cured (1 - 3 weeks minimum,<br />

check the adhesive manufacturer’s instructions for drying and curing times).<br />

• install the heating cable on stairways, up walls or in closets.<br />

• attempt to repair the heating cable if it is damaged. You should call the technical helpline<br />

for further instructions: 1-888-5-WARMUP<br />

3


About <strong>CAPFM</strong><br />

Specifications<br />

Width: 20” (500 mm)<br />

Overall mat thickness: 1/8” (3 mm)<br />

Output rating: 14 W/sq ft<br />

Maximum operating temperature: 131°F/55°C<br />

Cold tail length: 9 ft (3m)<br />

Cable heat output: 5.5 watts/linear foot<br />

<strong>CAPFM</strong> is available in 6 different sizes in 120 and 240V<br />

A - <strong>Heating</strong> element<br />

B - Mesh<br />

C - Factory-made joint<br />

D - Power lead<br />

Each heating mat <strong>CAPFM</strong> is designed to produce a specific<br />

amount of heat based on its length. For this reason you<br />

must never shorten the heating mat <strong>CAPFM</strong>.<br />

<strong>Heating</strong> mats information [ALL mat widths are 20” (50 cm)]<br />

Area (ft²)<br />

Heaters<br />

<strong>Mat</strong> Length<br />

(ft)<br />

Wattage<br />

(W)<br />

Amps (A)<br />

Resistance<br />

(Ω)<br />

10 <strong>CAPFM</strong>-140-120 6’0” 140 1.2 100.1<br />

120 Volts<br />

15 <strong>CAPFM</strong>-210-120 9’3” 210 1.8 67.8<br />

20 <strong>CAPFM</strong>-280-120 12’3” 280 2.3 51.6<br />

25 <strong>CAPFM</strong>-350-120 15’3” 350 2.9 40.9<br />

30 <strong>CAPFM</strong>-420-120 18’3” 420 3.5 34.6<br />

60 <strong>CAPFM</strong>-840-120 36’6” 840 7.1 17.0<br />

30 <strong>CAPFM</strong>-430-240 18’3” 420 1.8 136.0<br />

240 Volts<br />

40 <strong>CAPFM</strong>-570-240 24’3” 560 2.4 102.0<br />

50 <strong>CAPFM</strong>-720-240 30’6” 720 3.0 80.0<br />

60 <strong>CAPFM</strong>-870-240 36’6” 860 3.6 66.7<br />

100 <strong>CAPFM</strong>-1400-240 61’0” 1400 5.9 41.0<br />

130 <strong>CAPFM</strong>-1800-240 79’3” 1800 7.5 31.8<br />

NOTE: The <strong>Warmup</strong> thermostat can switch a maximum of 15 amps. If you are installing more than two heaters you will require a junction box.<br />

The mesh size may vary between +/- 5% due to manufacturing tolerances.<br />

4


Electrical Considerations<br />

For each <strong>Warmup</strong> <strong>Heating</strong> mat you install, you will have an unheated lead running from the floor<br />

to the thermostat’s electric connection. The joint connecting the unheated lead to the heating<br />

cable must be at least 2 inches from the wall and in a position to be covered by tile and thin set<br />

mortar.<br />

We recommend you do not alter the length of the unheated lead, however if necessary, the wire<br />

can be extended if a CSA -approved wire and connector box suitable for the purpose is used (e.g.<br />

waterproof if going into the floor, etc). If the unheated lead is shortened, a minimum of 12” of lead<br />

must be left before the joint. This must be carried out by a qualified electrician in accordance with<br />

CEC part 1 in Canada or NEC, Article 424, Part V of the NEC ANSIINFPA 70 in the US.<br />

It may be necessary to chisel out short channels in the subfloor to minimize the increased height<br />

presented by the floor probe and the unheated lead provided.<br />

Separate conduit will be required to run the unheated lead and the sensor wire back up to the<br />

thermostat. Please note that they cannot be placed within the same conduit. Neither the unheated<br />

lead or sensor wire must cross, or come into contact with, the heating cable. Bear in mind that<br />

you will need to make provision for drawing the unheated leads and sensor wire up through the<br />

conduit up to the control box.<br />

Making Electrical Provision<br />

Please refer to the table on page 8 to calculate the amperage load for your particular system.<br />

For smaller areas, you may be able to utilize an existing circuit. In most cases, however, you will<br />

need a separate circuit to power the <strong>Warmup</strong> heaters.<br />

<strong>Warmup</strong> thermostats have a maximum resistive load of 15 amps and include built-in GFCI devices.<br />

If you want to control more than 15 amps worth of heating via a single thermostat you will need to<br />

use <strong>Warmup</strong>’s master / relay configuration. The relay units require their own separate dedicated<br />

electrical feed, and up to 10 relay units can be daisy chained to a single master unit via low voltage<br />

cabling. For further information please call the <strong>Warmup</strong> Helpline on 1-888-5-WARMUP or visit<br />

www.warmup.ca.<br />

The thermostat should be connected to the main electrical supply via a fuse or circuit in accordance<br />

with the Canadian Electrical Code in Canada or the National Electrical Code in the USA. If the<br />

thermostat used does not include a built-in Ground Fault Circuit Interrupter (GFCI), then one must<br />

be added to the circuit between the main power supply and the thermostat. If the thermostat<br />

does include a GFCI, it is NOT recommended to include another in the circuit, as this may cause<br />

accidental tripping of the control unit.<br />

Ensuring Safety<br />

Install the <strong>Warmup</strong> thermostat within the same room as the heater. In order to ensure the efficient<br />

running of the system within bathrooms, we recommend that the controls are located at least 36<br />

inches away from shower openings or basin back splash areas so that you minimize the possibility<br />

of exposure to water.<br />

The rating label in this manual must be attached to the circuit breaker box for referral by the<br />

homeowner or electrical inspector. An additional smaller label, also in this manual, is to be<br />

attached adjacent to or on the thermostatic control.<br />

Floor probe location<br />

The floor probe wire for the <strong>Warmup</strong> thermostat will be approximately 15 feet long. The end of the<br />

wire contains a capped sensor that should be centered between two heater wires at least 12” into<br />

the heated area. At no time should the probe wire cross the heating cable.<br />

As with all electrical projects, we strongly recommend that you should not undertake electrical work unless you are<br />

competent to do so. Do make sure all electrical work is done by qualified persons in accordance with Canadian Electrical<br />

Code (CEC) Part 1 in Canada or National Electrical Code, Article 424, Part V of the NEC ANSIINFPA 70 in the USA. If in any<br />

doubt consult a qualified electrician.<br />

5


Wiring diagrams<br />

Dedicated 120V or 240V (depending on product<br />

Circuit CSA/CEC or NEC<br />

(L1)<br />

(L2)<br />

(white or red)<br />

(white<br />

or red)<br />

(white or<br />

red)<br />

Max 15 amps<br />

NOTE: All electrical work must be performed by a qualified electrician in accordance with local building & electrical<br />

codes and The Canadian Electrical Code, part 1 in Canada or the National Electrical Code in the USA, especially<br />

Article 424, Part V of the NEC ANSIINFPA 70.<br />

(L1)<br />

(L2)<br />

(white or red)<br />

(white or red)<br />

(white or red)<br />

NOTE: All electrical work must be performed by a qualified electrician in accordance with local building & electrical<br />

codes and The Canadian Electrical Code, part 1 in Canada or the National Electrical Code in the USA, especially<br />

Article 424, Part V of the NEC ANSIINFPA 70.<br />

6


Subfloor Preparations<br />

Prior to heater installation, it is important that the subfloor is prepared in accordance with<br />

the Tile Council of North America Guidelines.<br />

WOODEN SUBFLOOR: Must have any movement or deflection removed so as to provide a rigid<br />

base to tile upon. Chipboard and O.S.B. boards (flake boards) are not suitable bases for ceramic<br />

floor tiling without any form of strengthening or re-enforcement. Using <strong>Warmup</strong> Insulation Boards<br />

or cement based tile backer boards will reduce the movement in your wooden subfloor. When tiling<br />

on to wooden subfloors it is essential to use good quality polymer or latex modified adhesives and<br />

grouts.<br />

SUBFLOORS PREVIOUSLY COVERED IN LINOLEUM, CORK OR CARPETING: All old flooring and<br />

adhesive must be removed. If bitumen is present as an adhesive residue, it must be removed. If the<br />

bitumen is a damp proofing membrane or isolation membrane, it must be covered with a minimum<br />

50mm (2”) of sand/cement self leveler, taking care not to puncture the bitumen coating. If using<br />

other damp proofing or tanking systems, contact the manufacturer for advice.<br />

We strongly recommend installing tile and stone flooring according to manufacturers recommendations, TCNA <strong>guide</strong>lines.<br />

Using plywood<br />

Ensure adequate underfloor ventilation.<br />

Secure existing floorboards and if necessary, pre- level<br />

with a latex cement self-levelling compound to give a flush<br />

fit for the subsequently applied plywood. Refer to Tile<br />

Council of North America <strong>guide</strong>lines regarding sealing<br />

the backs and edges of the plywood before attaching.<br />

Attaching ply directly to the joists will not provide a<br />

sufficiently stable floor finish to accept tiles; fitting tongue<br />

and groove flooring and then over-boarding with plywood,<br />

<strong>Warmup</strong> Insulation Boards or a cement based tile backer<br />

board is recommended. A rigid base is essential.<br />

Stone or ceramic tiles*<br />

Flexible adhesive<br />

<strong>Warmup</strong> ® <strong>Heating</strong> <strong>Mat</strong><br />

19mm (3/4”) plywood or<br />

insulation board<br />

Wood subfloor<br />

Using <strong>Warmup</strong> Insulation Board<br />

Attach the <strong>Warmup</strong> Insulation Boards with a polymer<br />

modified adhesive if fixing over plywood or an unmodified<br />

adhesive if fixing on a concrete subfloor. To increase rigidity<br />

over plywood, fixing screws (sold separately) can be used to<br />

secure the boards in place.<br />

After attaching the board to the subfloor, the <strong>Warmup</strong><br />

<strong>Heating</strong> <strong>Mat</strong> System may be laid directly on top of the tile<br />

backer building board, and then tiled over using good<br />

quality polymer modified adhesive and grout.<br />

Stone or ceramic tiles*<br />

Flexible adhesive<br />

<strong>Warmup</strong> ® <strong>Heating</strong> <strong>Mat</strong><br />

<strong>Warmup</strong> ® Insulation Board<br />

(recommended)<br />

Flexible adhesive<br />

Concrete subfloor<br />

*For carpet, vinyl, marmoleum and wood, use <strong>Warmup</strong>’s In-screed installation method.<br />

7


Preliminary steps<br />

Determine the location of the thermostat<br />

The expanded electrical box must be installed in an accessible area within the room where the<br />

system will be installed. The connection to the box will be done via the mat’s cold lead (unheated<br />

section of lead wire). Part of the cold lead will run inside the wall to complete the connection to<br />

the thermostat. The other part must be installed in a groove in the subfloor in order to be at the<br />

same level as the mat. The joint connecting the unheated lead to the heating cable must be at<br />

least 2” (50mm) from the wall and in a position to be covered by tile and thin set mortar.<br />

We recommend that if you alter the length of the unheated lead that a minimum of 12” (300mm)<br />

of lead be left before the joint. If necessary, the cold lead can be extended if a CSA-approved wire<br />

and connector box suitable for the purpose is used (e.g. waterproof if going into the floor, etc).<br />

A separate conduit will be required to run the unheated lead and the sensor wire back up to the<br />

thermostat. Please note that they cannot be placed within the same conduit. Neither the unheated<br />

lead or sensor wire must cross, or come into contact with, the heating cable. Bear in mind that<br />

you will need to make provision for drawing the unheated leads and sensor wire up through the<br />

conduit up to the control box.<br />

Check measurements<br />

Please take a moment to double-check that your plan has the proper room dimensions and that<br />

you have the correct size and proper number of heating mats <strong>CAPFM</strong>. Once the mat has been cut<br />

it cannot be returned. <strong>Mat</strong>s should run backwards and forwards between walls and obstructions<br />

as shown in the examples.<br />

When laying two or more heaters, ensure the unheated leads reach the thermostat. The heating<br />

cable must not be cut or modified in any way.<br />

8


<strong>Installation</strong> steps (1)<br />

Testing the heating mat before installation<br />

1<br />

Before installation, you must ensure that the heating mat is working properly and that it<br />

conforms with the technical specifications.<br />

Using a digital multimeter, check the heating cable’s resistance and the continuity of the protective<br />

ground braid. Please note that analog meters with a moving needle are not sufficiently accurate<br />

for testing the <strong>Warmup</strong> heating element. Set your multimeter to measure between 0-200 Ohms.<br />

Acceptable readings of the resistance measurements should fall within +/- 5% of the values<br />

indicated on page 4. There should NOT be any continuity between the ground wire and either of<br />

the white wire or the black live wire. Any continuity indicates there is a short in the circuit.<br />

If at any time your readings are not in line with the <strong>guide</strong>lines above, or you suspect there is a<br />

problem, please call the <strong>Warmup</strong> Technical Helpline at 1-888-5-WARMUP. Alternatively, <strong>Warmup</strong><br />

Watchdog Continuity Testers (sold separately) may be used. These small testers are designed as an<br />

aid to ensure integrity of the cable and are not intened to replace resistance reading checks with<br />

a multimeter as described above.<br />

Planning and marking<br />

2<br />

Using a permanent marker, mark out areas on the subfloor where units and fixtures will be<br />

fitted. DO NOT install the heating mat <strong>CAPFM</strong> in any of these areas.<br />

Start by laying <strong>CAPFM</strong> in the location closest to the thermostat (DO NOT affix or cut <strong>CAPFM</strong> yet).<br />

Mark the positions of any turns or cuts that you will need to make with the mat on the floor.<br />

Mark the position and planned route of the power lead cables as well as the floor sensor. It is best<br />

to avoid placing the floor sensor in areas of heat fluctuations. It may be necessary to cut a channel<br />

in the floor to ensure the floor sensor is kept at the same height as the heating element.<br />

Using a wood or concrete chisel, make a groove of approximately ¼” (6mm) in the sub-floor to<br />

place the joint between the power cable and cold lead.<br />

NOTE: If you have a loose wire (wire cut away from the fibreglass mesh) make sure the loose<br />

wires are no closer than 2” (50mm) from each other, the wall or from any other wires still<br />

attached to the mesh.<br />

All joints need to be placed in the subfloor. No cables may cross at any time (including the floor<br />

sensor and power lead).<br />

Testing the system during installation<br />

3<br />

Perform the same test as described on page 4 to ensure that the<br />

heating element has not been damaged during planning. If the resistance<br />

reading have changed from the previous readings, stop installation and call<br />

1-888-5-WARMUP.<br />

9


<strong>Installation</strong> steps (2)<br />

Cutting, turning and fixing the heating mat<br />

4<br />

When you have precisely planned where the mat should be laid, start cutting and turning<br />

the mat where marks have been made, beginning at the location closest to the thermostat. Never<br />

allow strips of mesh to overlap. If you remove the wire from the mesh for a custom layout, maintain<br />

a minimum 2” (50mm) to a maximum 4” (100mm) spacing between the heating cable.<br />

Be careful and NEVER cut the heating cable.<br />

Once you have laid out the mat according to the plan, adhere the <strong>CAPFM</strong> with the double sided<br />

tape on the mat. Use tape to affix the loose wires. Once the mat is fitted, check to ensure there<br />

are no loose sections paying close attention to the ends of the mats and any section which has<br />

been turned.<br />

When installing the mat, certain distance limits must be respected:<br />

• No closer than 1” (25mm) from the base of fixed furniture, steps leading to a bath, baths or<br />

showers.<br />

• No closer than 2” (50mm) from a wall<br />

• No closer than 6” (150mm) from a toilet, wax ring or drain<br />

• No closer than 8” (200mm) from a heating appliance attached to or in contact with the floor<br />

5<br />

Testing the system after installation<br />

Perform the same test as in step 2<br />

10


<strong>Installation</strong> steps (3)<br />

Installing the floor sensor<br />

6<br />

Place the floor sensor (from the thermostat) below the fibreglass mesh between two heating<br />

elements. The floor sensor must be installed centrally between the two runs of heating element<br />

and should extend a minimum 12” (300mm) into the heated area. Secure the floor sensor using<br />

tape.<br />

Min 12” (300mm)<br />

NOTE: Test the probe wire: the temperature sensor must be verified before and after installation.<br />

For probe resistance, refer to the thermostat instructions.<br />

The floor heating thermostat should be installed by a certified electrician.<br />

Fitting Power Leads<br />

7<br />

Each <strong>CAPFM</strong> is fitted with a single<br />

power lead for connecting to the thermostat.<br />

To ensure the power lead remains at the same<br />

level as the heating element, you need to cut<br />

or chisel a channel in the subfloor.<br />

When doing this take care not to damage the<br />

heating element. Secure the power lead in<br />

place using tape. Fish the cold tail lead and<br />

sensor probe lead through the conduit and in<br />

to the expanded electrical box that will house<br />

the thermostat.<br />

Electrical connection to the thermostat must<br />

be conducted by a qualified electrician and in accordance with the Canadian Electrical Code Part<br />

1 in Canada or the National Electrical Code in the USA, especially Article 424, Part V of the NEC<br />

ANSIINFPA 70.<br />

11


<strong>Installation</strong> steps (4) (3)<br />

Final testing<br />

8 Re-verify the cable’s integrity as in step 1<br />

Take a photo of your installation before proceeding to the covering<br />

of the mat with a scratch coat and/or self levelling cement. These<br />

photos will help:<br />

• Ensure the conformity of your installation with industry standards<br />

• Validate the warranty<br />

• Locate the placement of the mat and runs of cables in the event of future renovations<br />

Tile and grout the floor<br />

9 Ensure you use ceramic tile adhesives and grouts suitable for use with floor heating systems<br />

(they must contain a flexible additive). The mat(s), power lead and floor probe must be<br />

entirely covered. It is important that each tile is firmly bedded in tile adhesive, with no gaps or<br />

voids beneath.<br />

Before switching on the system, it is important to respect the curing time and drying time<br />

recommended by the adhesive manufacturer. Install the floor covering following the manufacturer’s<br />

instructions.<br />

NOTE: Do not store tiles or heavy objects on the installation while tiling.<br />

12


Notes<br />

13


Warranty / Terms and Condtions<br />

WARMUP 30-YEAR WARRANTY<br />

Models: <strong>Heating</strong> mats <strong>CAPFM</strong> sold by <strong>Warmup</strong>, Inc.<br />

THE WARMUP 30-YEAR WARRANTY DOES NOT EXTEND TO THERMOSTATS, WHICH ARE COVERED BY A THREE-YEAR GUARANTEE FROM THE<br />

DATE OF ORIGINAL PURCHASE.<br />

GOVERNING LAW: unless otherwise governed by applicable state law, this warranty shall be interpreted and enforced in accordance with the laws<br />

of the State of Connecticut.<br />

This 30-Year Warranty applies:<br />

1. Only to the original homeowner(s) from the date of purchase<br />

2. Only if the unit is registered with <strong>Warmup</strong> within thirty (30) days after purchase. Filling out the card accompanying this warranty in its entirety<br />

will complete registration. In the event of a claim, proof of purchase is required, i.e. invoice and receipt. Such invoice and receipt should state<br />

the exact model that was purchased; and<br />

3. Only for the duration of the Lifetime of the floor covering under which it was originally installed if the purchaser of the heater remains the owner<br />

of the residence in which it was installed. If the original purchaser sells such residence, the warranty will transfer and continue for the duration<br />

of the 30 years from date of purchase.<br />

4. Only if the heater has been grounded and protected by a GROUND FAULT CIRCUIT INTERRUPTOR (GFCI) at all times.<br />

COVERAGE<br />

1. The warranty period begins on the date of purchase. Registration is effective only when a letter of confirmation is sent by <strong>Warmup</strong>, Inc.<br />

2. <strong>Warmup</strong>’s <strong>Heating</strong> <strong>Mat</strong> is guaranteed by WARMUP, INC. (“<strong>Warmup</strong>”) to be free from defects in materials and workmanship under normal use<br />

and maintenance for thirty (30) years, provided the Product is installed in accordance with the accompanying <strong>Warmup</strong> installation manual, any<br />

special written design or installation <strong>guide</strong>lines by <strong>Warmup</strong>, Inc. for a particular project, the Canadian Electrical Code (CEC), Part 1 in Canada or<br />

National Electrical Code (NEC) in the USA, especially Article 424, Part V of the NEC ANSIINFPA 70, and all applicable local building and electrical<br />

codes; and<br />

3. Provided <strong>Warmup</strong> heaters are installed under ceramic tile, marble and natural stone surfaces.<br />

4. During the period of Warranty, <strong>Warmup</strong> will arrange for the heater to be repaired or (at its discretion) have parts replaced free of charge. The<br />

costs of repair or replacements are your only remedy under this Warranty. Such cost does not extend to any cost other than direct cost of repair<br />

or replacement by <strong>Warmup</strong> and does not extend to costs of relaying, replacing or repairing any floor covering or floor.<br />

5. If <strong>Warmup</strong>, Inc. determines the repair of the product is not feasible; we will replace the product with equal or similar features and functionality<br />

at <strong>Warmup</strong>’s sole discretion. WARMUP’S MAXIMUM LIABILITY IS LIMITED TO THE ORIGINAL PURCHASE PRICE OF THE HEATER MULTIPLIED BY<br />

THE PERCENTAGE OF THE WARRANTY PERIOD REMAINING.<br />

EXCLUSIONS<br />

<strong>Warmup</strong>, Inc. shall in no event be liable for incidental or consequential damages, including but not limited to extra utility expenses or damages to<br />

property. This Warranty is null and void if<br />

1. The floor covering over the heater(s) is damaged, lifted, replaced, repaired or covered with subsequent layers of flooring.<br />

2. The heater fails due to damage caused during installation or tiling, unless damage is caused directly by an employee of <strong>Warmup</strong>. It is<br />

therefore essential to check that the heater is working (as specified in the installation manual) prior to tiling.<br />

3. Damage as a result of floods, fires, winds, lightning, accidents, corrosive atmosphere or other conditions beyond the control of <strong>Warmup</strong>, Inc.<br />

4. Use of components or accessories not compatible with <strong>Warmup</strong> heaters<br />

5. <strong>Warmup</strong> products installed outside Canada.<br />

6. Parts not supplied or designated by <strong>Warmup</strong>, Inc.<br />

7. Damage or repair required as a result of any improper use, maintenance, operation or servicing.<br />

8. Failure to start due to interruption and/or inadequate electrical service<br />

9. Any damage caused by frozen or broken water pipes in the event of equipment failure. 10) Changes in the appearance of the product that<br />

does not affect its performance.<br />

10. The owner, or his/her designated representative, attempts to repair the product without receiving prior authorization from <strong>Warmup</strong>. Upon<br />

notification of a repair problem, <strong>Warmup</strong>, Inc. will issue an Authorization to Proceed under the terms of this Warranty.<br />

If <strong>Warmup</strong> is required to inspect or repair any defects caused by any exclusions referenced above, all work will be fully chargeable at <strong>Warmup</strong>’s<br />

inspection and repair rates then in effect.<br />

WARMUP, INC. DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY OF THE MERCHANTABLE OR IMPLIED<br />

WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WARMUP, INC. FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT,<br />

SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, INCLUDING INCONVENIENCE<br />

OR LOSS OF USE. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO AGENT OR REPRESENTATIVE OF<br />

WARMUP, INC. HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING<br />

BY A CORPORATE OFFICER.<br />

DUE TO DIFFERENCES IN BUILDING AND FLOOR INSULATION, CLIMATE AND FLOOR COVERINGS, WARMUP, INC. MAKES NO REPRESENTATION THAT<br />

THE FLOOR TEMPERATURE WILL ACHIEVE ANY PARTICULAR TEMPERATURE OR TEMPERATURE RISE. CSA STANDARD LISTING REQUIREMENTS<br />

LIMIT THE HEAT OUTPUT OF WARMUP UNDERTILE HEATING, AS SUCH, USERS MAY OR MAY NOT BE SATISFIED WITH THE FLOOR WARMTH THAT<br />

IS PRODUCED. WARMUP DOES WARRANT THAT ALL HEATERS WILL PRODUCE THE RATED WATT OUTPUT LISTED ON THE HEATER NAMEPLATE,<br />

WHEN OPERATED AT THE RATED VOLTAGE.<br />

TERMS AND CONDITIONS<br />

Shipping Discrepancies:<br />

Incoming materials should be inventoried for completeness and for possible shipping damage. Any visible damages or shortages must be noted<br />

prior to accepting the material. Any discrepancy concerning type or quantity of material shipped, must be brought to the attention of your <strong>Warmup</strong><br />

reseller within 15 days of the shipping date entered on the packing slip for the order.<br />

Miscellaneous:<br />

The terms of this Limited Warranty are exclusive and supercede any other warranty or terms and conditions relating to the subject matter whether<br />

included in a purchase order for this product or in any other document or statement.<br />

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Warranty registration form<br />

Thank you for purchasing a <strong>Warmup</strong> <strong>Mat</strong> <strong>Heating</strong> System.<br />

You can register your system online on www.warmup.ca or alternatively you can complete, detach and mail in<br />

this Warranty form to: <strong>Warmup</strong> Inc., 10 Kingsbridge Garden Circle, Suite 704, Mississauga L5R 3K6, Ontario or<br />

fax it to 905-990-1732.<br />

Full name<br />

Address<br />

City<br />

Province<br />

Postal code Telephone #<br />

Email<br />

Purchased from<br />

Date<br />

City<br />

State<br />

Installer name<br />

Installer’s address<br />

Please enter the resistance readings in ohms:<br />

Room type<br />

Area size<br />

(sq ft)<br />

Reading before<br />

installation<br />

Reading during<br />

installation<br />

Probe reading<br />

Reading after<br />

installation<br />

Kitchen __________ __________ __________ __________ __________<br />

Bathroom __________ __________ __________ __________ __________<br />

Sunroom __________ __________ __________ __________ __________<br />

Hall __________ __________ __________ __________ __________<br />

Other _______ __________ __________ __________ __________ __________<br />

Type of Project (please tick one): New Construction Remodeling<br />

How did you hear about <strong>Warmup</strong> (please tick one)<br />

Showroom<br />

Website<br />

Tile Contractor<br />

Friend<br />

Architect<br />

Home/Tradeshow<br />

Electrical Contractor<br />

Magazine (please specify)<br />

Other (please specify)<br />

I hereby confirm that I have read and understand the contents of the <strong>Installation</strong> Manual and that<br />

the heater(s) has been installed as specified therein. I acknowledge that no claim can be brought<br />

against the manufacturer or its agents for any consequential loss or damage whatsoever.<br />

Signed<br />

Date<br />

15


<strong>Warmup</strong> Inc.<br />

10 Kingsbridge Garden Circle<br />

Mississauga, L5R 3K6<br />

Ontario, Canada<br />

Helpline: 1-888-5-WARMUP<br />

Fax: 905-990-1732<br />

www.warmup.ca<br />

ca@warmup.com<br />

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