Tenants - North Kesteven District Council
Tenants - North Kesteven District Council
Tenants - North Kesteven District Council
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at home<br />
Spring 2010<br />
The magazine for <strong>North</strong> <strong>Kesteven</strong> <strong>District</strong> <strong>Council</strong> tenants<br />
Digging in<br />
Ground-breaking garden<br />
share scheme launched<br />
How does your<br />
garden grow<br />
Seeds sown for this year’s<br />
best garden contest<br />
Low-rise rents<br />
Home improvements carry<br />
on whilst rent kept low<br />
See page 5<br />
Day in the life<br />
Find out what it’s like to be<br />
a tenant representative<br />
Read Nikki Mansell’s story<br />
on page 12<br />
Street Party fun<br />
Find out how you can join<br />
in a national celebration<br />
of family fun<br />
Details on page 14
Try new and Improved Community<br />
Improvement Scheme (CIS).<br />
Is your area looking grey and worn<br />
Need a boost to keep things sparkling and bright<br />
Try the new and improved CIS fund. Just a quick<br />
phone call to your Tenant Participation Team, a few signatures from<br />
your neighbours and you could transform your idea into reality.
at home<br />
is your magazine<br />
What’s inside<br />
The magazine is put together by an<br />
Editorial Panel, including Rod Knight<br />
(Bracebridge Heath), Margaret Wapshott<br />
(Anwick), Jill Wilson (<strong>North</strong> Hykeham), Cllr<br />
Flint, Cllr Watson and Cllr Ogden.<br />
Printing<br />
Warners Midlands Plc, The Maltings, Manor<br />
Lane, Bourne, Lincolnshire PE0 9PH<br />
<strong>Council</strong> Enquiries<br />
Phone: 01529 414155 or 01522 699699 if<br />
calling from a Lincoln number<br />
Address: <strong>North</strong> <strong>Kesteven</strong> <strong>District</strong> <strong>Council</strong><br />
<strong>District</strong> <strong>Council</strong> Offices, <strong>Kesteven</strong> Street,<br />
Sleaford, Lincolnshire NG34 7EF<br />
Minicom: 01529 308088<br />
Emergency out of hours: 01529 308308<br />
or 01522 699650<br />
Website: www.n-kesteven.gov.uk<br />
Email: customer_services@n-kesteven.gov.uk<br />
INFO-LINKS <strong>North</strong> Hykeham<br />
The <strong>North</strong> <strong>Kesteven</strong> Centre, Moor Lane,<br />
<strong>North</strong> Hykeham, Lincoln LN6 9AX<br />
INFO-LINKS Metheringham<br />
15A High Street, Metheringham,<br />
Lincoln LN4 3DZ<br />
Billinghay Cottage & Parish Office<br />
The Old Vicarage Cottage, Church<br />
Street, Billinghay, Lincoln LN4 4HN<br />
Branston Connect Branston Community<br />
Library, Station Road, Branston LN4 1LH<br />
Heckington Parish Office Eastgate,<br />
Heckington, NG34 9RB<br />
Navenby Village Office 19 High Street,<br />
Navenby, Lincoln LN5 0EN<br />
<strong>North</strong> Scarle CAP 14 Chapel Lane, <strong>North</strong><br />
Scarle LN6 9EX<br />
Osbournby Village Hall London Road,<br />
Osbournby, Sleaford NG34 0DG<br />
Skellingthorpe Village Office Lincoln Road,<br />
Skellingthorpe Community Centre,<br />
Lincoln LN6 5UT<br />
Swinderby CAP Swinderby Village Hall, Bulpit<br />
Lane LN6 9LT<br />
The Witham Office Chapel Jetty,<br />
Bassingham, Lincoln LN5 9EY<br />
Waddington Parish <strong>Council</strong> High Street,<br />
Waddington, Lincoln LN5 9RF<br />
Washingborough Civic Office Fen Road,<br />
Washingborough, Lincoln LN4 1AB<br />
Appealing changes The <strong>Council</strong> has<br />
broadened the scope of its appeals<br />
process for all tenants 4<br />
Roman remains Learn about life at<br />
the Hoplands 2,000 years ago 6<br />
It will involve a greatly reduced<br />
programme of refurbishments<br />
after so much was brought forward<br />
into 2009/10.<br />
The <strong>Council</strong> was lucky enough to be<br />
allowed to bring forward £1.1m of work<br />
which allowed for 135 heating systems,<br />
215 windows and 60 doors to be<br />
installed a year ahead of programme.<br />
This work will have greatly<br />
Before anyone even moves into the<br />
new straw houses at Waddington,<br />
you can take a look around.<br />
To mark the completion of the two<br />
homes at Brumby Crescent, the<br />
<strong>Council</strong> is holding an Open House<br />
event from Tuesday, April 6 to<br />
Friday, April 9.<br />
Each day from 10am to 4pm you<br />
can walk around the houses, quiz the<br />
Produced in consultation with<br />
tenant representatives. At Home<br />
is produced by <strong>North</strong> <strong>Kesteven</strong><br />
<strong>District</strong> <strong>Council</strong>.<br />
Steeped in history Delve into the<br />
delights of <strong>North</strong> Hykeham 10<br />
Family focus Discover opportunities<br />
for family fun in national activities<br />
week 13<br />
Capital kitchens on cards<br />
The programme for capital works in <strong>Council</strong> homes during<br />
the coming year is currently being finalised<br />
improved the energy efficiency of<br />
these properties.<br />
The priority for the remainder of the<br />
programme will be to tackle kitchens<br />
and bathrooms in the poorest condition<br />
and to improve car parking on estates.<br />
<strong>Tenants</strong> whose properties are included<br />
in the new programme will be<br />
written to during April and May with<br />
further information.<br />
Open viewing at straw site<br />
experts, see how they were built and<br />
appreciate the energy efficient<br />
measures built into the design.<br />
NKDC has been the driving force<br />
behind construction of the country’s first<br />
bale-built council houses in response to<br />
a growing need for affordable housing<br />
and sustainable construction methods.<br />
More details on the project at<br />
www.n-kesteven.gov.uk/straw<br />
This document is available in large print, Braille,<br />
audio tape, electronic formats such as CD,<br />
or in a different language. Our website is<br />
ReadSpeaker enabled. For a copy please<br />
contact Sleaford Tourist Information Centre on<br />
01529 414294 or email tic@n-kesteven.gov.uk<br />
at home SPRING 2010 3
News<br />
In Brief<br />
Newly fitted door & frames<br />
In many cases tenants are benefitting<br />
from the added security of new doors<br />
and frames on front and rear doors.<br />
Where these have been fitted,<br />
tenants are reminded not to alter the<br />
fittings or to fit any of their own items<br />
such as door bells, alarms or<br />
additional door furniture to the doors<br />
and frames as that would invalidate<br />
the guarantee of the door.<br />
In cases where it is found that tenants<br />
have undertaken any alteration to the<br />
door sets which results in failure of<br />
the door set, a recharge of £400<br />
will be made for the new door set<br />
if required.<br />
When 999 isn’t appropriate<br />
There is a new number for contacting<br />
the police in non-emergencies<br />
The Single Non-Emergency Number<br />
- 0300 111 0300 - began operating<br />
on January 1 as part of an initiative to<br />
speed up police response to nonemergencies.<br />
If it is an emergency – a life<br />
threatening or violent situation, a<br />
crime in progress, or a road traffic<br />
collision causing injury or serious<br />
traffic problems – then do continue to<br />
call on 999.<br />
Your help and advice is vital in making<br />
sure we deliver the best possible service.<br />
Because we recognise how important<br />
your opinions are, we are asking all<br />
tenants to complete and return their<br />
Tenant Questionnaire after their annual<br />
4 at home SPRING 2010<br />
<strong>Tenants</strong>’appealing scheme<br />
A new appeals process will soon be available for tenants to<br />
call for reconsideration of certain types of housing decision<br />
For an initial pilot period of six<br />
months, tenants will be able to<br />
challenge more than just perceived<br />
poor standard of service delivery<br />
within the housing sector which is<br />
what the existing complaints policy<br />
concentrates on.<br />
The new Housing Appeal Panel<br />
made up of a senior officer, a <strong>Council</strong>lor<br />
and a tenant representative will<br />
reconsider decisions made on:<br />
<strong>Council</strong> improvements<br />
Adaptation decisions<br />
Leaseholder charges<br />
Housing Allocation Review<br />
Panel outcomes<br />
Work being carried out<br />
Recharges.<br />
The formal appeals process is<br />
required by law to deal with allocation<br />
and homelessness decisions, but<br />
NKDC is broadening the scope to<br />
these other areas of housing service<br />
where there is currently no other<br />
appeal avenue available.<br />
It is hoped the Panel will compliment<br />
the <strong>District</strong> <strong>Council</strong>’s complaints policy<br />
by offering a fairer and easier way<br />
for tenants to have certain decisions<br />
reconsidered.<br />
Those appealing can choose not to<br />
have a tenant representative present on<br />
the panel, in which case a second<br />
senior officer would be involved.<br />
Before introduction of the new<br />
arrangements, details will need to be<br />
considered by the <strong>District</strong> <strong>Council</strong>’s<br />
Tenant Liaison Panel.<br />
We will let you know the standard for<br />
this service.<br />
Showing your satisfaction<br />
New repairs survey forms will gauge your satisfaction and<br />
lead to improved standards<br />
Residents’ feedback on the way<br />
housing repairs are carried out is vital<br />
in ensuring standards are maintained<br />
and, where possible improved.<br />
The last edition of At Home detailed<br />
the new way of reporting housing repairs<br />
direct to the Contractors. The transition<br />
has been smooth and residents are<br />
benefitting from having the opportunity to<br />
be given an appointment at the point of<br />
reporting the fault.<br />
With this new procedure, there are<br />
also changes to the way in which<br />
feedback is gathered on the service.<br />
gas/oil/solid fuel safety check. Those of<br />
you that do will automatically be entered<br />
into a quarterly prize draw, where you<br />
could win £50 donated by Aaron Services<br />
Ltd. So taking five minutes to complete<br />
the questionnaire and returning it to the<br />
Operatives from Jeakins Weir or<br />
Aaron Services who attend to a repair or<br />
service at your property are now asked<br />
to leave a survey card. These cards<br />
replace the old paper survey, which was<br />
previously sent out by post.<br />
Please do continue to complete and<br />
return the cards either by giving them<br />
back to the operative when at your<br />
property, or by posting the pre-paid card<br />
back to <strong>North</strong> <strong>Kesteven</strong>.<br />
Your assistance with this will provide<br />
valuable feedback to maintain and<br />
improve our service to you.<br />
How to win £50 in just five minutes!<br />
<strong>Council</strong> could leave you £50 better off.<br />
The winner of the last draw was Mrs<br />
Preston from <strong>North</strong> Hykeham,<br />
(pictured above left with Clair Beaton<br />
Customer Liaison Advisor for<br />
Aaron Services)
Rent level increases kept low<br />
Improvements to tenants’ homes and communities will<br />
continue despite rent increases from April being kept low<br />
Changes take effect from April 5 with<br />
the average increase being below<br />
two per cent.<br />
A quarter of residents will see no<br />
increases at all.<br />
The average weekly rent will now be<br />
£60.02, up by 1.8 per cent, with<br />
variations in the actual sum charged of<br />
between zero and three percent,<br />
according to accommodation type.<br />
Rental for sheds, garages and other<br />
services remains at the current levels.<br />
The Government receives a net 44<br />
per cent of the money raised through<br />
an arrangement called Housing<br />
Funding for priorities & improvements<br />
Subsidy and the remainder is spent<br />
improving services.<br />
The <strong>Council</strong> currently operates 3,807<br />
homes, with 37 more being added over<br />
the coming year.<br />
It works with tenant representatives<br />
across the <strong>District</strong> to put together a plan<br />
to make sure money is spent where it is<br />
needed most - highlighted below.<br />
It is very important to the <strong>Council</strong> that<br />
money is spent not just on improving<br />
tenants’ housing, but also making sure<br />
they receive the best possible service<br />
from the <strong>Council</strong> and are happy within<br />
their community.<br />
Priority Area Achieved in 2009/10 Action for 2010/11<br />
Improving the<br />
condition of <strong>Council</strong><br />
properties and<br />
tackling energyefficiency<br />
Meeting the needs<br />
of tenants, especially<br />
those who feel<br />
vulnerable<br />
• Renewed 103 bathrooms<br />
• Renewed 111 kitchens<br />
• Improved 229 heating<br />
systems<br />
• Replaced windows in 244<br />
properties<br />
• Replaced doors in 198<br />
properties<br />
• Visited and supported<br />
more vulnerable tenants<br />
• Introduced a service to<br />
support vulnerable<br />
tenants during capital<br />
works<br />
• Spend £300,000 on<br />
energy-conservation<br />
• Introduce hard-wired<br />
carbon monoxide alarms<br />
in our properties<br />
• Spend £400,000 on<br />
kitchen improvements<br />
• Introduce a decoration<br />
scheme for vulnerable<br />
tenants<br />
• Continue with adaptations<br />
to meet needs of tenants<br />
with disabilities<br />
• Spend £240,000<br />
improving the fire safety<br />
of flats and sheltered<br />
schemes<br />
Steeped in history<br />
Discover the delights of <strong>North</strong> Hykeham<br />
For more information see pages 10-11<br />
For more information www.n-kesteven.gov.uk<br />
You can<br />
relax knowing<br />
you pay by<br />
Direct Debit!<br />
Many people find it more convenient<br />
to pay their rent and home charges<br />
by Direct Debit.<br />
• Direct Debit is quick, easy<br />
and convenient<br />
• No queues or special journeys<br />
to make<br />
• It’s safe and guaranteed<br />
• Peace of mind knowing that bills<br />
never get forgotten<br />
• A choice of five payment dates<br />
• Direct Debit collection is cheaper<br />
for the <strong>Council</strong>, allowing us to be<br />
more efficient and cost effective<br />
• Payments are spread equally<br />
across the year<br />
• Rent increases are automatically<br />
adjusted; we just write to tell you<br />
of the change<br />
If you are interested in paying by<br />
this method, call 01529 414155.<br />
Your account must be up to date<br />
before a direct debit can be set up.<br />
Helping tenants to<br />
maintain tenancy<br />
conditions and<br />
targeting anti-social<br />
behaviour<br />
• Provided an extra 86<br />
parking spaces on estates<br />
• 'Inspected every<br />
communal area and the<br />
outside of every property,<br />
at least once a year<br />
• Held housing and rents<br />
surgeries across <strong>District</strong><br />
• End of tenancy incentives<br />
scheme approved<br />
• Funded one ASB Officer<br />
• Fund IT improvements so<br />
officers are more visible<br />
on estates through mobile<br />
working<br />
• Expand Garden Support<br />
Scheme<br />
• Spend £325,000<br />
improving car parking and<br />
the condition of estates<br />
You can see the full Business Plan at www.kesteven.gov.uk or call the Customer<br />
Services Centre and ask for a copy to be posted.<br />
at home SPRING 2010 5
News<br />
Roman occupation at new homes site<br />
Archaeologists unearth evidence of previous residence where six new <strong>Council</strong><br />
houses are soon to be built on the edge of Sleaford<br />
Work will soon start on construction<br />
of six new houses at The Hoplands in<br />
Sleaford, following the completion of<br />
a dig that uncovered evidence of up<br />
to ten Roman homes on the site.<br />
As detailed in the latest edition of<br />
NewsNK an archaeological assessment<br />
of the site unearthed two complete<br />
human skeletons, yards and wells, a<br />
network of ditches and rubbish pits and<br />
the track of a stone road.<br />
A third skeleton was later found and<br />
enough evidence to suggest there were<br />
ten stone buildings over time, five of<br />
which were built successively on top of<br />
each other alongside the road. There is<br />
also a suggestion of industrial activity.<br />
All are estimated to be almost 2,000<br />
years old and gave an interesting insight<br />
into the way communities developed by<br />
building one property on top of another.<br />
The spread of pottery finds stretched<br />
from about 300 BC, the Iron Age, up to<br />
around AD 3 or 4 when most of the<br />
building activity is thought to have<br />
happened.<br />
Time was factored in for the<br />
archaeological dig right from the start<br />
and the duration of the excavation and<br />
recordings will not hold the project up.<br />
The discoveries may mean that the<br />
foundations to the new homes need to<br />
be adjusted slightly to avoid damage but<br />
otherwise completion is still anticipated<br />
by March 2011.<br />
Whilst the site is now ready for<br />
building work to begin, the finds are still<br />
being analysed and assessed by<br />
contractors Network Archaeology.<br />
Arrangements for their storage and<br />
display have yet to be decided by<br />
the <strong>Council</strong>.<br />
POST HOLES FROM FORMER BUILDINGS WERE UNCOVERED<br />
ONE OF THE THREE SKELETONS FOUND ON SITE. (PHOTO: SLEAFORD STANDARD)<br />
More cash for more new homes in NK<br />
<strong>Council</strong> secures a total of £2m towards the cost of building 35 new houses <strong>District</strong>-wide<br />
More council houses are to be added<br />
to the housing stock for tenants in<br />
<strong>North</strong> <strong>Kesteven</strong> after another<br />
£753,000 was awarded to the<br />
<strong>District</strong> <strong>Council</strong>.<br />
This new sum from the Homes &<br />
Community Agency comes on top of<br />
almost £1.3m awarded in October for<br />
19 homes.<br />
The new money will allow 16 new<br />
properties identified as needed in<br />
Pinfold Lane, Ruskington<br />
Archer Road, Branston<br />
Eslaforde Gardens, Sleaford<br />
The £2m total is half-funding 35<br />
homes which are the first additions to the<br />
council house stock in the <strong>District</strong> for 20<br />
years and include the country’s first<br />
straw-built social housing.<br />
The <strong>Council</strong> will provide the rest of the<br />
funding balance.<br />
<strong>District</strong> <strong>Council</strong> Leader <strong>Council</strong>lor Mrs<br />
Marion Brighton, OBE, said: “This is<br />
excellent news for both the <strong>Council</strong> and<br />
its tenants. There was a lot of interest in<br />
the fund from councils around the<br />
country and we are delighted that the<br />
Homes & Communities Agency<br />
supported both of our bids to deliver a<br />
total of 35 new homes.<br />
”The development of the properties<br />
will be a real benefit to residents of<br />
the <strong>District</strong>.”<br />
The two straw houses at Waddington<br />
are now complete and two more will be<br />
started at Martin this month.<br />
6 at home SPRING 2010
In the spotlight<br />
What makes Tenant Rep Nikki tick<br />
For more information see page 12<br />
For more information www.n-kesteven.gov.uk<br />
Participation is key to shaping service<br />
More opportunities for you to get involved and make a difference for all tenants<br />
‘Challenge, Shape & Share’<br />
<strong>Tenants</strong> can now get even more involved<br />
in the management of their homes<br />
following a review into participation<br />
arrangements.<br />
New opportunities for involvement<br />
await those wanting to play a part in<br />
developing and improving the housing<br />
services they receive.<br />
The service is being challenged and<br />
shaped and tenants will be informed.<br />
What can <strong>Tenants</strong> Expect<br />
The new housing regulator the Tenant<br />
Services Authority expects landlords to<br />
work more closely with their tenants<br />
focus on those things that really<br />
matter most to tenants<br />
provide more feedback and an<br />
annual report<br />
have tenants set local standards<br />
What will this mean for NK tenants<br />
Following NK tenant participation review;<br />
There will be more opportunity for all<br />
tenants to take part if they want to.<br />
<strong>Tenants</strong> will not need to become a<br />
tenant representative to take an<br />
active role.<br />
<strong>Tenants</strong> can get involved just in the<br />
things they are interested in.<br />
Meetings will be held across the<br />
<strong>District</strong> and at different times of<br />
the day including some evenings.<br />
You can contribute from home.<br />
You can involve yourself with making<br />
sure your estate is the sort of place<br />
you want to live in by becoming a<br />
tenant inspector<br />
You can attend meetings on a<br />
one-off basis.<br />
Chance for all tenants to get involved<br />
and to make a difference<br />
Coming to an estate near you<br />
Watch out for more details and<br />
recruitment of<br />
Tenant Inspectors,<br />
Empty property Champions,<br />
Estate and Block Champions.<br />
Tenant Representatives<br />
Mystery Shoppers – to monitor<br />
and check your service is up<br />
to standard<br />
Tenant Panel Members – to receive<br />
surveys at home<br />
More about tenant participation<br />
on page 12 & 13 ’<br />
Like to do something but don’t know what<br />
If you want to get involved but don’t quite know what you want to get involved with or where your interests or<br />
experience fits in, please contact the Tenant Participation Team and we will happily discuss this with you.<br />
Adults may be abused or taken advantage<br />
of by those in a position of power over them.<br />
Every adult has a right to:<br />
A life free of fear<br />
Be treated with dignity<br />
Have their choices respected and<br />
not be forced to do anything<br />
against their will<br />
What kinds of people could be<br />
at risk of abuse<br />
Many adults’ especially older people<br />
and those with a physical or learning<br />
disability rely on other people to help<br />
them in their daily lives. They can be at<br />
risk from people they know, a relative,<br />
friend, neighbour or paid carer or<br />
sometimes people can be abused<br />
by a stranger.<br />
Abuse can occur anywhere but it is<br />
likely to happen in a victim’s own<br />
home, in care homes, day care<br />
centres or hospitals.<br />
What is abuse<br />
Abuse can be:<br />
Hitting, slapping or pushing<br />
Shouting or swearing which makes<br />
the person afraid<br />
Unwanted touching, kissing or<br />
sexual intercourse<br />
Taking money or property without<br />
consent or under pressure<br />
Not being cared for properly or<br />
denied privacy, choice or<br />
social contact<br />
WHAT TO DO IF YOU<br />
SUSPECT ABUSE<br />
YOU CAN CONTACT THE<br />
SAFEGUARDING ADULTS<br />
TEAM ON 01522 782155<br />
Out of office hours, call the Emergency<br />
Duty Team on 01529 413366. All<br />
information is treated confidentially &<br />
the adult at risk’s wishes & feelings are<br />
considered at all times.<br />
at home SPRING 2010 7
Feature<br />
How does your<br />
garden grow<br />
The first tenants are signing up to NKDC’s ground-breaking garden share scheme<br />
This time last year Malc Husband<br />
was cramming in carrots and<br />
positioning potatoes to make the<br />
most of the flower beds at his<br />
Carlton le Moorland home.<br />
But now he is able to broaden his<br />
vision for vegetables all year round.<br />
He is the first person to take<br />
advantage of the <strong>Council</strong>’s new scheme<br />
partnering tenants with more garden<br />
space than they can cope with, with<br />
neighbours in need.<br />
The agreement allows one family to<br />
take over part of the other’s garden to<br />
use as a vegetable patch or to extend<br />
the space for flowers or children to play.<br />
When he learned about the initiative<br />
in last summer’s At Home, Malc leapt at<br />
it, fearing he’d never secure a village<br />
allotment plot as he was sixth on the list.<br />
After getting the go-ahead in early<br />
February he has wasted no time in<br />
fencing off half of the neighbours’<br />
garden, digging up the lawn and<br />
Garden Share<br />
Scheme<br />
The <strong>District</strong> <strong>Council</strong> set up the Garden<br />
Share Scheme after identifying that<br />
whilst some tenants, particularly those<br />
with disabilities or the elderly, struggle to<br />
maintain their gardens, others wanted to<br />
grow their own vegetables but lacked<br />
the space to do it.<br />
The aim is to match up those who are<br />
willing to give up some space with those<br />
wanting to flex their green-fingers.<br />
A licence is agreed between the two<br />
tenant parties and managed by the<br />
<strong>Council</strong>. Licences are situation specific,<br />
and can be terminated by either party.<br />
If you are either willing to give up<br />
some of your garden or are an<br />
enthusiastic grower in need, contact<br />
Housing Tenancy Manager Andrew<br />
Cotton on 01529 414155 who may be<br />
able to make a match.<br />
clearing shrubs ready for the installation<br />
of a greenhouse and the planting of a<br />
vast array of vegetables from beets and<br />
broccoli to exotic sweet potatoes.<br />
“In general I think the scheme’s a<br />
great one. It’s the only way I can grow<br />
my own veg and I’m happy to do all of<br />
the work needed in converting the<br />
garden to a mini allotment,” he said.<br />
“While the people next door weren’t<br />
really interested in the garden I was<br />
squeezing things in among my wife’s<br />
flowers and desperately wanted the<br />
extra space this has given me.<br />
“Although I can see why it’s done the<br />
way it is, I’d have preferred a longer<br />
agreement as I don’t think a renewable<br />
12 month contract’s long enough.”<br />
As pictured with Malc on the cover,<br />
<strong>Council</strong>lor Stewart Ogden, Executive<br />
Member for housing maintenance<br />
wasted no time in digging for the cause.<br />
“It’s the culmination of a lot of work<br />
by officers and members to bring this<br />
together and I’m delighted to see the<br />
first people enjoying the rewards.<br />
“The scheme’s been driven by<br />
tenants and encourages sustainability,<br />
community spirit and healthy living.<br />
“It’s a classic case of a problem<br />
shared is a problem halved. In this case<br />
we can see how one tenant who had a<br />
problem maintaining their garden is<br />
helping another who had a problem<br />
finding enough garden space simply by<br />
sharing half of their space,” he said.<br />
8 at home SPRING 2010
’1st<br />
’1st<br />
’1st<br />
!<br />
Kids’ corner<br />
Growing challenge for young gardeners<br />
For more information see page 15<br />
For more information www.n-kesteven.gov.uk<br />
Best Garden 2009<br />
Mr Wakelin, Helpringham<br />
Best Hanging Baskets 2009<br />
Mr Robinson, Billinghay<br />
If your garden is the envy of passers-by, your hanging baskets<br />
turn heads or your vegetable patch is as pretty as it is<br />
productive, be sure to enter our photo-based contest<br />
exclusively for <strong>Council</strong> tenants.<br />
<strong>North</strong> <strong>Kesteven</strong> <strong>District</strong> <strong>Council</strong> likes to show recognition and<br />
reward for tenants who make that extra effort with their gardens.<br />
Categories<br />
Best Garden;<br />
Best hanging baskets, pots and tubs;<br />
Best vegetable patch;<br />
Prizes: 1st - £40, 2nd - £25 and 3rd - £15<br />
Best Vegetable Garden 2009<br />
Mr Crowther, Bracebridge Heath<br />
If you or your neighbour has green fingers<br />
and puts on a blooming lovely display of<br />
colour or a bountiful harvest of home-grown<br />
goodness, then why not enter the At Home<br />
Garden Competition.<br />
Competition guidelines<br />
Open to all tenants in the <strong>District</strong>.<br />
There are six judges, from the At Home Editorial Panel.<br />
Entrants’ names and garden photographs may be publicised<br />
following presentation of prizes and certificates.<br />
Changes this year:<br />
Please do not send photographs of your garden. Simply<br />
complete the form and we will arrange a convenient time for<br />
someone to visit you to photograph your garden for you.<br />
Judges will not visit gardens this year, as past experience<br />
has shown that not all gardens are at their best at the point of<br />
visiting. To appreciate each gardens’ individual character<br />
judging will be based purely on the best three photos taken of<br />
your garden.<br />
To enter, fill in this application form and send to:<br />
Jessica Worthington – Community Development Worker,<br />
NKDC, <strong>Kesteven</strong> Street, Sleaford, NG34 7EF.<br />
Further details: contact Jessica Worthington on 01529<br />
414155 ext 2621 or email: tenant_participation@<br />
n-kesteven.gov.uk<br />
The closing date for<br />
entries is July 30<br />
Gardening<br />
Competition 2010<br />
Application Form<br />
Name:<br />
Name of<br />
nominaor:<br />
(if applicable)<br />
Address:<br />
Post code:<br />
Telephone:<br />
Mobile<br />
number:<br />
Email<br />
address:<br />
Please tick the category you are<br />
entering for:<br />
%<br />
%<br />
%<br />
Best garden<br />
Best hanging baskets,<br />
pots and tubs<br />
Best vegetable garden<br />
at home SPRING 2010 9
steeped in history<br />
<strong>North</strong> Hykeham<br />
<strong>North</strong> Hykeham in the north of the<br />
<strong>District</strong>, is a town in its own right,<br />
bordering on to Lincoln and, in<br />
most people’s eyes, is part of the greater<br />
Lincoln urban sprawl.<br />
From its village origins, the town grew<br />
significantly in a housing boom after<br />
World War II and again more recently.<br />
<strong>North</strong> Hykeham received town status in<br />
1973 and now boasts abundant schools<br />
and facilities.<br />
There are close community<br />
connections and strong pride in what<br />
has become a very popular part of the<br />
<strong>District</strong> to live.<br />
<strong>North</strong> Hykeham has five parks that<br />
allow residents to enjoy its open spaces<br />
and a skate park was built for younger<br />
residents in 2003 on Witham Fields, off<br />
Fen Lane.<br />
In the St Aidens park there is an<br />
outdoor gym trail, the first in the county,<br />
and a performance area on the Village<br />
Green for anyone to show their talents.<br />
The <strong>North</strong> Hykeham Farmers’ Market<br />
is a popular event on the fourth Friday of<br />
every month, on the Ark car park, Moor<br />
Lane, from 9am.<br />
<strong>North</strong> Hykeham is also a safe<br />
community, supported by a flourishing<br />
network of Neighbourhood Watch<br />
schemes.<br />
There are more than 50 co-ordinators,<br />
each over-seeing between five and 15<br />
local Neighbourhood Watch members<br />
and together they ensure that any safety<br />
advice or alerts are spread across the<br />
wider community as appropriate.<br />
The Terry O’ Toole Theatre opened in<br />
2002 as a small, community theatre<br />
hosting events and performances, such<br />
as drama, dance, music events and<br />
workshops. A new community theatre<br />
group has recently been formed there for<br />
adults and young people aged 11-plus to<br />
get involved with all aspects of theatre,<br />
The <strong>North</strong> <strong>Kesteven</strong> Centre, Moor<br />
Lane, is the <strong>District</strong>’s largest leisure<br />
centre. It is home to a variety of sports<br />
facilities, including two indoor swimming<br />
pools, a large multi-purpose sports hall,<br />
café and bar. There are a number of<br />
sports on offer ranging from aerobics,<br />
archery and badminton, to basketball,<br />
10 at home SPRING 2010
Kids’ corner<br />
Photographic talent exposed<br />
For more information see page 14<br />
For more information www.n-kesteven.gov.uk<br />
What’s On<br />
VIEW FROM WADDINGTON TO NORTH HYKEHAM<br />
<strong>North</strong> Hykeham<br />
Youth Centre<br />
Tel: 01522 680034<br />
The Mothers’ Union<br />
Tel: 01522 882386<br />
Women’s Fellowship<br />
Tel: 01522 687658<br />
The ARK Project<br />
Tel: 01522 881664<br />
Hy -Time Playgroup<br />
Tel: 01522 882991<br />
St Hugh’s Playgroup<br />
Tel: 01522 882951<br />
Park School Day<br />
Nursery<br />
Tel: 01522 681019<br />
Girl guiding UK<br />
Tel: 01522 690014<br />
1st <strong>North</strong> Hykeham<br />
Rainbows<br />
Tel: 07969 190902<br />
15th Lincoln & 1st <strong>North</strong><br />
Hykeham Scouts<br />
Tel: 01522 683795<br />
Hykeham Forum<br />
Women’s Institute<br />
Tel: 01522 881847<br />
<strong>North</strong> Hykeham Ladies’<br />
Tuesday Club<br />
Tel: 01522 883777<br />
<strong>North</strong> Hykeham &<br />
<strong>District</strong> Choral Society<br />
Tel: 01522 682336<br />
KBS <strong>North</strong> Hykeham<br />
Blind Club<br />
Tel: 01522 685433<br />
Hykeham Bowls Club<br />
Tel: 01522 685880<br />
<strong>North</strong> Hykeham<br />
Pensioners Club<br />
Tel: 01522 882214<br />
Hykeham School<br />
of Dancing<br />
Tel: 01522 695710<br />
Hykeham Riding Club<br />
Tel: 01522 686009<br />
Hykeham Lions Club<br />
Tel: 01522 690511<br />
Lincoln Railway Society<br />
Tel: 01522 884557<br />
<strong>North</strong> Hykeham<br />
Angling Club<br />
Tel 01522 884457<br />
Hykeham Carpet<br />
Bowls Club<br />
Tel: 01522 690360<br />
Lincolnshire Road<br />
Transport Museum<br />
Tel: 01522 500566<br />
football, volleyball and disabled sports.<br />
The Centre is open from 7am to 10pm,<br />
Monday to Sunday. (01522 883311)<br />
As you can see from the panel<br />
alongside there are many groups and<br />
association to satisfy every interest,<br />
ranging from a monthly Mothers’ Union<br />
at St Aiden’s Church and a vibrant<br />
Women’s Section of the Royal British<br />
Legion to clubs for art, sports, music<br />
and hobbies.<br />
The Lincolnshire Vintage Vehicle<br />
Society is based at the Lincolnshire<br />
Road Transport Museum, Whisby<br />
Road. Founded in 1959, its aim is to<br />
preserve local vintage vehicles.<br />
<strong>North</strong> Hykeham currently has three<br />
Tenant Representatives who cover<br />
<strong>North</strong> Hykeham<br />
Gardeners’ Association<br />
Tel: 01522 680112<br />
<strong>North</strong> Hykeham &<br />
<strong>District</strong> Flower Club<br />
Tel: 01522 694281<br />
Lincoln Sounds Ladies’<br />
Barbershop Chorus<br />
Tel: 01522 884149<br />
Men’s Barbershop<br />
Harmony Links<br />
Tel: 01522 751598<br />
Hykeham Art Group<br />
Tel: 01522 887999<br />
<strong>North</strong> <strong>Kesteven</strong><br />
Fencing Club<br />
Tel: 01522 793251<br />
Lincoln & <strong>District</strong><br />
Runners<br />
Tel: 01522 790689<br />
different areas of the town but nearby<br />
villages, including Thorpe on the Hill,<br />
Doddington, Whisby, Eagle, Swinethorpe<br />
and <strong>North</strong> Scarle, would benefit from<br />
someone becoming a Tenant Rep. Call<br />
us to find out how you can make a<br />
difference in your area by working on<br />
behalf of fellow tenants and neighbours.<br />
Hykeham Bingo Club<br />
Tel: 01522 685880<br />
Royal British Legion,<br />
Women’s Section<br />
Tel: 01522 821274<br />
Terry O’Toole<br />
Community<br />
Theatre Group<br />
Tel: 01522 870251<br />
If you would like to find out<br />
more about becoming a tenant<br />
rep for your street or area,<br />
contact the Tenant Participation<br />
team on 01529 414155 or<br />
01522 699699 (if calling from<br />
a Lincoln number).<br />
at home SPRING 2010 11
Feature<br />
A day in the life..<br />
After only a year as a tenant representative, Nikki Mansell is making a massive<br />
impact in Chapel Hill where she lives and also neighbouring Tattershall Bridge which<br />
has just come under her wing too<br />
“<br />
Imoved to my house in Witham View<br />
at Chapel Hill 10 years ago with my<br />
husband Steve and our four children.<br />
Even though they were only teenagers,<br />
aged 15 to 11 at the time, we settled<br />
immediately and I wouldn’t ever want to<br />
move as you don’t get the sort of view I<br />
have from my window anywhere else.<br />
We found it by coming out for a drive<br />
and spotting that it was empty. We rang<br />
the council and the rest is history.<br />
It’s a really nice community and I<br />
couldn’t help but get involved.<br />
Two years ago I started helping my<br />
housing officer Kathy Robson on the<br />
Good Neighbourhoods Agreement and<br />
got on the village hall committee as<br />
well, all at the same time as I was<br />
organising a children’s Christmas party.<br />
I’m really passionate about getting<br />
the best for Chapel Hill and especially<br />
the kids. I’ve just become Tenant Rep<br />
for Tattershall Bridge as well, so I’ll be<br />
doing what I can there too.<br />
That’s how I’ve got involved in<br />
fighting to get play areas in both<br />
Tattershall Bridge and Chapel Hill,<br />
working with the parish council to find<br />
funding and secure some land.<br />
It’s a really busy road through Chapel<br />
Hill with fast cars and big lorries and I’m<br />
really anxious that there are no play<br />
facilities.<br />
In addition to the 35 or so children<br />
living in the 18 houses in Witham Drive<br />
there are the village kids, visiting friends<br />
and grandchildren and kids at the<br />
caravan parks and they’re all at risk<br />
because they have no choice but to<br />
play in the roads.<br />
There’s a good mix of people in<br />
Witham View and we all get on really<br />
well. They all have my phone number<br />
and know they can call on me anytime<br />
8am to 5pm Monday to Friday.<br />
They try to leave you be at<br />
weekends, but if they need me they<br />
know I’m here.<br />
Tenant Reps are all volunteers but<br />
I write a newsletter every<br />
other month to make sure<br />
everyone knows what’s<br />
going on and all the things<br />
I’ve been doing<br />
I’ve only been a Tenant Rep<br />
for a year but I love it. I<br />
never think ‘why do I bother’<br />
because I love the village<br />
and love doing what I can on<br />
my neighbours’ behalf<br />
we can’t help going the extra mile. In<br />
the bad weather I was shopping for just<br />
about everyone here and did a lot of my<br />
neighbours’ Christmas shopping.<br />
I look on that sort of thing as just<br />
being neighbourly and what I do as a<br />
Tenant Rep is just an extension of that.<br />
I’m not here to fight battles between<br />
individual tenants and the <strong>Council</strong>, but<br />
act as a sort of bridge to pass<br />
information both ways and champion<br />
causes and deal with problems.<br />
For instance, because of the number<br />
of cars in the close, I saw the need for<br />
parking areas at each house. I did a<br />
survey and presented it to the <strong>Council</strong><br />
and that helped to bring the project<br />
NIKKI MANSELL (LEFT) AND GRANDAUGHTER KATY OFFER NEIGHBOUR<br />
KATE THORNTON HELPFUL ADVICE AT HOME IN CHAPEL HILL<br />
12 at home SPRING 2010
What’s on<br />
What’s happening around the <strong>District</strong><br />
For more information see back cover<br />
For more information www.n-kesteven.gov.uk<br />
forward on the priority list because we<br />
had proved the need.<br />
The driveways are being put in now<br />
and that really makes me feel that I’ve<br />
achieved something good. It’s that sort of<br />
thing that makes it all worthwhile.<br />
People know that I do my best for them<br />
and don’t just sit in meetings and say<br />
nothing. I think I’m notorious for being<br />
persistent. If I’ve got a bee in my bonnet<br />
won’t ever come away until I’ve got an<br />
answer.<br />
I love Chapel Hill and being a Tenant<br />
Rep has got me even more involved in<br />
village life. I can’t recommend it enough to<br />
anyone else who wants to make life a little<br />
bit better where they live.<br />
In the spotlight<br />
Rod Knight, Chairman of the NK <strong>Tenants</strong> Team and Tenant<br />
Representative for St John’s, Bracebridge Heath, explains the<br />
exciting changes taking place to improve services to tenants,<br />
raise standards and boost tenant satisfaction with their<br />
accommodation and the way it is administered and maintained<br />
There is now a body called the<br />
National Tenant Voice which, as<br />
the name suggests, is a national<br />
organisation of Tenant Representatives<br />
aimed at improving rented housing<br />
standards in both council and private<br />
sectors.<br />
Last year I applied to be on its<br />
committee and out of 5,000 applicants<br />
for 26 places I got into the final 52.<br />
Although not selected for the committee<br />
I have been chosen for its scrutiny panel<br />
and will be able to keep up to date with<br />
what is going on nationally, for the<br />
benefit of tenants locally.<br />
The second change is the formation<br />
of the Tenant Services Authority, formed<br />
by the Government to ensure “effective<br />
engagement of tenants in housing<br />
management”.<br />
In short, it is going to make certain<br />
that all tenants have a say in the way<br />
their estates are maintained and in the<br />
standards of housing management. It<br />
will set standards and inspect and<br />
assess levels of service provided by<br />
landlords; in our case NKDC.<br />
It will also take action against<br />
landlords who do not meet these<br />
standards.<br />
It is important to have tenant<br />
representatives in every area and I hope<br />
those of you in areas without one will<br />
consider applying to be one.<br />
Your views and those of your<br />
neighbours are important and it is<br />
important for tenants to have an effective<br />
voice and for the <strong>Council</strong> to demonstrate<br />
it has listened to tenant views.<br />
In order to achieve this, tenants must<br />
do their bit. It is appreciated that some<br />
can spare more time than others but no<br />
one is discouraged.<br />
I for instance sit on various tenant<br />
groups and take as active a role as I<br />
can.<br />
Recently the tenant representatives<br />
got involved in an exercise with <strong>Council</strong><br />
finance officers who demonstrated how<br />
the annual budget setting worked and<br />
individuals were able to make<br />
suggestions and see how their<br />
proposals affected the budget.<br />
I also had input through the Viewpoint<br />
Panel of residents into the annual<br />
budget and <strong>Council</strong> Tax process.<br />
I hope some of you will consider<br />
becoming involved and look forward to<br />
meeting more new tenant<br />
representatives in the future.<br />
Make a difference<br />
If, like Nikki, there are things in your<br />
neighbourhood you think could be<br />
improved or if, like Rod, you are more<br />
interested in how services to tenants are<br />
delivered and standards are monitored<br />
then please give us a call.<br />
Are you interested what kind of<br />
service you receive as a tenant of <strong>North</strong><br />
<strong>Kesteven</strong> <strong>District</strong> <strong>Council</strong> Do you want<br />
to have a say about the things that affect<br />
tenants<br />
You can also have your say on<br />
the things that interest you without<br />
becoming a tenant rep, so give us<br />
a call.<br />
You can call the Tenant Participation<br />
Team for an informal chat about your<br />
interests and how you can help the<br />
<strong>Council</strong> to make the right decisions<br />
about your tenancies and your homes.<br />
at home SPRING 2010 13
Feature<br />
As well as being the summer half<br />
term, the week of Monday 31 May<br />
to Sunday 6 June is National<br />
Family Week.<br />
The Week aims to highlight the<br />
important role families play in society<br />
and encourage healthy active lifestyles<br />
and quality family time<br />
In association with tenants <strong>North</strong><br />
<strong>Kesteven</strong> <strong>District</strong> <strong>Council</strong> is organising a<br />
great Street Party and is offering help<br />
and advice where ever tenant<br />
communities want to party in their own<br />
neighbourhood.<br />
With libraries, children centres,<br />
community organisations, government<br />
bodies, charities, local authorities, sports<br />
clubs, celebrities and even the Prime<br />
Minister behind The Week, the only thing<br />
needed is your family!<br />
It is hoped that tenants will find lots of<br />
ways of pulling together to arrange daily<br />
activities on the associated themes.<br />
If you are interested in holding a<br />
Street Party in your area or any activity,<br />
call Jessica Worthington, Community<br />
Development Worker on 01529 414155<br />
or 01522 699699 if you live in the<br />
Lincoln area.<br />
If you’ve held a Street Party in your<br />
area in the past, then do let us know<br />
how it went and if you are holding<br />
another one in the future!<br />
<br />
For more information on<br />
National Family Week and<br />
events for you and your whole<br />
family to attend, visit<br />
www.nationalfamilyweek.co.uk<br />
Each day during the National<br />
Family Week is themed,<br />
offering scope for some sort<br />
of special activity every day.<br />
Bank Holiday, Monday 31 May<br />
Family Week Picnic for fresh air, food<br />
and fun<br />
Tuesday 1 June<br />
Family Week Film Day<br />
Wednesday 2 June<br />
Family Week Story Time with story<br />
sessions all around you<br />
Thursday 3 June<br />
Family Week Road Trip, getting out<br />
and about exploring the country with<br />
discounts and treasure hunt<br />
Friday 4 June<br />
Family Week House Party for a giant<br />
family reunion or fun and games with<br />
friends<br />
Saturday 5 June<br />
Family Week Sports Day, including<br />
record attempt for World’s largest<br />
3-legged race.<br />
There will also be competitions,<br />
offers and promotions to make<br />
sure the Week will be fantastic<br />
fun for everyone.<br />
Kids’Corner Snap it!<br />
Competition Winner<br />
Catherine Howard from Coleby (left) won the competition for a photo<br />
of a wintry scene with this stunning snap. Her prize was £15.<br />
14 at home SPRING 2010
Kids’<br />
Corner<br />
Tallest Sunflower<br />
Venture<br />
into veg<br />
BBC – Dig In website<br />
www.bbc.co.uk/<br />
gardening/digin<br />
We want to see your sunflowers reach for the<br />
clouds, so Pennells Garden Centre has kindly<br />
donated some free sunflower seeds to help<br />
you get started!<br />
For your free seeds, contact Jessica Worthington on 01529 414155, email<br />
tenant_participation@n-kesteven.gov.uk or write to the Tenant participation,<br />
NKDC, <strong>Kesteven</strong> Street, Sleaford, NG34 7EF.<br />
• Plant your seed 2.5cm deep in a small pot of compost. Water well.<br />
• Cover the top of the pot in polythene to keep in the heat and moisture<br />
and place it on a sunny window sill.<br />
• Remove the plastic when it has sprouted and keep moist.<br />
• Transfer it to a larger pot until it grows a bit bigger and then plant it<br />
outside, but wait for the last frost to pass before planting out.<br />
When fully grown and in flower do send us a photograph of your sunflower,<br />
showing the measurement to gauge its height.<br />
Tips<br />
• Sunflowers like as much direct sunlight as possible, so make<br />
sure you plant them in the sunniest part of your garden.<br />
• Water your sunflower every day.<br />
• Stakes can be used as support if you sunflower gets that tall that<br />
it starts to fall over!<br />
!<br />
At Home Recipes<br />
How to<br />
make Easter<br />
nests<br />
Here’s a tasty recipe for<br />
some yummy Easter nests<br />
that are easy enough for the<br />
whole family to have a go at.<br />
Remember that children<br />
must be supervised by an<br />
adult at all times<br />
200g good quality chocolate – this<br />
can be milk, dark or white chocolate<br />
1 tbsp butter<br />
1 tsp golden syrup<br />
80-90g cornflakes or shredded wheat<br />
You will also need mini chocolate<br />
eggs and paper cases.<br />
1. Place the chocolate pieces, butter<br />
and syrup in a heatproof bowl.<br />
2. Place the bowl on top of a saucepan<br />
of barely simmering water (make sure<br />
the bowl does not touch the water in<br />
the pan)<br />
3. Melt the chocolate, butter and syrup:<br />
stir until most of the chocolate is<br />
melted and smooth, then take the<br />
bowl off the saucepan and continue<br />
stirring until the mixture is smooth.<br />
4. Add the cornflakes or crumbled<br />
shredded wheat, a handful at a time,<br />
stiring until they are all thoroughly<br />
coated. Then add another handful<br />
and repeat until you have a good<br />
thick coating on the cereal<br />
5. Place a heaped tablespoon of<br />
mixture into each paper case making<br />
a dip in the middle in which to place<br />
the mini eggs.<br />
6. Refrigerate until set.<br />
Don’t forget to share them!<br />
Email your photos to:<br />
tenant_participation@n-kesteven.gov.uk<br />
Or post them to: Tenant Participation, Communities, <strong>North</strong> <strong>Kesteven</strong><br />
<strong>District</strong> <strong>Council</strong>, <strong>Kesteven</strong> Street, Sleaford, Lincolnshire NG34 7EF<br />
with details of your name and address.<br />
CLOSING DATE for entries: September 30, 2010<br />
at home SPRING 2010 15
What’s on<br />
Natural World Centre, Whisby<br />
A stunning display of photographic neon images<br />
The exhibition is free from April 26 to the end of May.<br />
Details: 01522 688868.<br />
CountrysideNK Guided Walks<br />
and Events<br />
Easter Treasure Hunt, Millennium Green, off Station<br />
Road, <strong>North</strong> Hykeham<br />
Thursday, April 15 at 10.30am<br />
Spring Forage, part of Grow Well, Eat Well at<br />
The Hub, Sleaford<br />
Saturday, April 24, at 11am<br />
Dog walking among the Bluebells, meet at<br />
Skellingthorpe Community Centre car park<br />
Sunday, May 9, at 10.30am<br />
Stepping through Time in Metheringham<br />
Saturday, May 15, at 10.30am<br />
To Book on any of the events call 01522 694 353<br />
or email Theresa.hobbs@leisureconnection.co.uk<br />
Terry O’Toole Theatre, <strong>North</strong> Hykeham<br />
Foss Dyke Band Spring Concert<br />
Saturday, April 24, 7.30pm<br />
Alice and the White Rabbit, for four years and above<br />
Saturday, May 8, 2.30pm<br />
Flamenco dancing and music from TG Collective<br />
Thursday, May 13, 7.30pm<br />
Band of RAF Waddington<br />
Saturday, May 15, 7.30pm<br />
Hykeham Churches Together An Evening with Iona<br />
Saturday, May 22, 7.30pm<br />
Tickets and details for all the above, 01522 870251<br />
or www.terryotooletheatre.org.uk<br />
COM7638RT