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Getting on with Government 2.0 - Department of Finance and ...

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Project 15: ALRC family violence c<strong>on</strong>sultati<strong>on</strong> pilot<br />

Full report available at http://gov2.net.au/projects/project-15/<br />

Headshift was engaged to assist the Australian Law Reform Commissi<strong>on</strong> to run an <strong>on</strong>line<br />

engagement pilot <strong>with</strong> their stakeholders. This project provides a case study <strong>of</strong> how an agency<br />

can improve its <strong>on</strong>line engagement capabilities by following best practice in the use <strong>and</strong><br />

management <strong>of</strong> Web <strong>2.0</strong> tools <strong>and</strong> community management practices (based <strong>on</strong> the guidelines<br />

developed for Project 8). The report c<strong>on</strong>cluded that <strong>on</strong>line c<strong>on</strong>sultati<strong>on</strong> is an effective <strong>and</strong><br />

adaptable engagement technique <strong>and</strong> such c<strong>on</strong>sultati<strong>on</strong>s require the right combinati<strong>on</strong> <strong>of</strong><br />

planning, technology <strong>and</strong> technique to be successful.<br />

Project 16: Opini<strong>on</strong>Watch analysis<br />

Full report available at http://gov2.net.au/projects/project-16/<br />

Social Change Online were engaged to use ‘Opini<strong>on</strong>Watch’ technology developed by Australia’s<br />

Informati<strong>on</strong> <strong>and</strong> Communicati<strong>on</strong>s Technology (ICT) Centre <strong>of</strong> Excellence (NICTA). This project<br />

applied sentiment analysis techniques to provide a fresh perspective <strong>on</strong> the trends in the views<br />

<strong>and</strong> comments presented to the taskforce through both formal submissi<strong>on</strong>s <strong>and</strong> a range <strong>of</strong><br />

<strong>on</strong>line engagement channels used by the taskforce.<br />


<br />

Project 18: Whole <strong>of</strong> government video service scoping study<br />

Full report available at http://gov2.net.au/projects/project-18/<br />

Vquence provided a scoping study <strong>on</strong> the viability <strong>of</strong> a centralised whole <strong>of</strong> government video<br />

service for use by agencies <strong>and</strong> provide advice <strong>on</strong> the benefits, costs <strong>and</strong> risks <strong>of</strong> different<br />

implementati<strong>on</strong> models. The study c<strong>on</strong>sidered emerging internati<strong>on</strong>al best practice <strong>and</strong><br />

recommended a federated soluti<strong>on</strong> that would provide agencies <strong>with</strong> a range <strong>of</strong> flexible<br />

deployment opti<strong>on</strong>s that would allow video to be published <strong>with</strong>in their existing envir<strong>on</strong>ments<br />

<strong>and</strong> <strong>on</strong> central services. The report also recommended adding video search <strong>and</strong> browsing<br />

capabilities to australia.gov.au.<br />

Project 19: Online engagement review<br />

Full report available at http://gov2.net.au/projects/project-19/<br />

Collabforge undertook a review <strong>of</strong> the effectiveness <strong>of</strong> the <strong>on</strong>line engagement practices,<br />

techniques <strong>and</strong> tools used by the taskforce <strong>and</strong> recommended that they lead to the<br />

establishment <strong>of</strong> a unique <strong>on</strong>line community <strong>and</strong> recommended that a <strong>Government</strong> <strong>2.0</strong><br />

community <strong>of</strong> practice be established to allow discussi<strong>on</strong> to c<strong>on</strong>tinue.<br />

Engage: <str<strong>on</strong>g>Getting</str<strong>on</strong>g> <strong>on</strong> <strong>with</strong> <strong>Government</strong> <strong>2.0</strong> | report <strong>of</strong> the government <strong>2.0</strong> taskforce<br />

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